32
Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. [email protected] www.nzdl.org Computing for the human pace

Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. [email protected]

Embed Size (px)

Citation preview

Page 1: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Laid Back Searching

Matt Jones

The New Zealand Digital Library & HCI Lab

Department of Computer Science, University of Waikato, NZ.

[email protected]

www.nzdl.org

Computing for the human pace

Page 2: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Thanks to:

MDX– George Buchanan

UCL– Harold Thimbleby

UCT SA– Gary Marsden

Waikato NZ– Preeti Jain, Sebastian Dusterwald,

Brendan Waugh Google CA

– Craig Nevill-Manning, Google Research Lab

Page 3: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Searching

Pervasive activity.– 150 million queries a day

at Google Most done in “sit-

forward” mode

Page 4: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Sit forward+

+Special issue of ACM TOCHI, June 2002, New Usability

Page 5: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Lean back

Page 6: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Laid-back

Embedded-– Mobile– Handheld– User in control– Non-disruptive– Persistent– …– …

Page 7: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Exploring “laid-back” in search context

Users’ search needs Issues with sit-forward

mobile solution. Laid-back search scheme

– Implementation and issues– Evaluation

Page 8: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Thinking of things to search for…

Page 9: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Problems

Notes lost Making sense of notes Context lost Time

Page 10: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

An obvious solution..?

Page 11: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Handheld mobile search today.

Page 12: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Usability impact of small screen & Google

– WAP hopeless– Palm-sized encouraging– When users fail, they fail

badly.

Details in Matt Jones et al, “Sorting our Searching”, Proceedings 4th International Symposium on Mobile HCI, Pisa, September 2002.

Page 13: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

High cost of exploring a search result

Page 14: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Improving search usability

Simple measures to ensure better search result selection– Reduce navigation within

search results– More information with search

results – e.g., is this a small screen adapted page?

– Adapt search results

Page 15: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Reducing overload

PowerBrowser– Filtering process– Search results

only shown when user decides number is manageable

Orkut Buyukkokten et al Focused Web Searching with PDAs. In Proceedings of the Ninth World Wide Web Conference, 2000.

Page 16: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Reducing scrolling and providing more information

WebTwig– Outliner

view of search results

– Provides search result context

Matt Jones et al, “Sorting our Searching”, Proceedings 4th International Symposium on Mobile HCI, Pisa Sept 2002

Page 17: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Adapting web pages

WAP Accordion

summarisation (PowerBrowser)

Page 18: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

So, why not right there, right then?

Socially disruptive? Disrupts prime goals? Too much likelihood of

frustration, ineffectiveness?

Page 19: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Laid-back scheme

Page 20: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Recording searches

Page 21: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Recording searches

Queries can be entered and edited over time.

Simple duplication checking carried out– More advanced post-entry

processing under investigation

Page 22: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Processing the queries

Transfer queries to server PC via cradle or local wireless connection

Page 23: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Processing queries

Search requests sent to Google

i results to depth j retrieved (simple Web crawling)

Transferred back to handheld computer

Page 24: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Flexible use of the search results

Handheld Offline PC online Handheld online

Page 25: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Proposed benefits

Guaranteeing searches Persistence of search

process More considered use of

search results– Cf. hyperactivity of simple

online search Filling dead-time

Page 26: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Evaluation

Approach is very simple– But, will it really provide a

satisfying and useful integration of online and offline worlds?

Initial User study underway– System given to several

users to see if/how they use it over a number of weeks

Page 27: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Evaluation

Technical issues– Storage limitations on

handheld computers E.g. IPAQ 32MB

– Large amounts of storage required for offline viewing E.g. 2 queries, 10 results

each, to depth 2 needed 10.5MB

Page 28: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Possible solutions

Compression (already done in commercial Avantgo.com service)

Summarisation/ pruning of content

Offline/online combination

Page 29: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Further work

Query post-processing – E.g., automatic combination/

suggestion

Search result processing– Presentation– Grouping

Implicit searching– From other handheld computer

data

Page 30: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Interesting parallels

MotorWizzy digital courier, South Africa

Knowledge-Base Agents

Brad Myer’s Pebbles work

http://www.wizzy.org.za/

Aridor, Y., Carmel. D., Maarek, Y. S., Soffer, A. & Lempel, R.

Knowledge encapsulation for focused search from pervasive devices.

ACM Transactions on Information Systems (TOIS) January 2002 Volume 20, Issue 1

http://www-2.cs.cmu.edu/~pebbles/

Page 31: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Conclusions

Laid-back computing is a “third-way”

Exploring broader ideas via search application

Working paper at– www.cs.waikato.ac.nz/~mattj/laidback.pdf

Page 32: Laid Back Searching Matt Jones The New Zealand Digital Library & HCI Lab Department of Computer Science, University of Waikato, NZ. always@acm.org

Come and help us…Visit laid-back NZ! (www.purenz.com)