LAC Minutes 09052012 - City of Fremantle€¦ · table of contents item no subject page declaration of opening / announcement of visitors 1 nyoongar acknowledgement statement 1 in

MINUTES

Library Advisory Committee

Wednesday, 9 May 2012, 5.30 pm

TABLE OF CONTENTS

ITEM NO SUBJECT PAGE

DECLARATION OF OPENING / ANNOUNCEMENT OF VISITORS 1

NYOONGAR ACKNOWLEDGEMENT STATEMENT 1

IN ATTENDANCE 1

APOLOGIES 1

LEAVE OF ABSENCE 1

RESPONSE TO PREVIOUS PUBLIC QUESTIONS TAKEN ON NOTICE 1

PUBLIC QUESTION TIME 2

DEPUTATIONS / PRESENTATIONS 2

DISCLOSURES OF INTEREST BY MEMBERS 2

LATE ITEMS NOTED 2

CONFIRMATION OF MINUTES 2

TABLED DOCUMENTS 2

REPORTS BY OFFICERS 3

LAC1205-94 LIBRARY AND INFORMATION SERVICE REPORT - JANUARY - MARCH 2012 3

LAC1205-95 OUTDOOR READING ROOM 14

LAC1205-96 LIBRARY SERVICE PROVISION AGREEMENT 18

LAC1205-97 TOY LIBRARY QUARTERLY REPORT JANUARY - MARCH 2012 21

CONFIDENTIAL MATTERS 25

CLOSURE OF MEETING 25

Summary Guide to Citizen Participation and Consultation 26

CLOSURE OF MEETING

LIBRARY ADVISORY COMMITTEE

Minutes of the Library Advisory Committee

held in the Committee Room, Fremantle City Council

DECLARATION OF OPENING / ANNOUNCEMENT OF

The Presiding Member declared the meeting open at 5.33 pm.

NYOONGAR ACKNOWLEDGEMENT STAT

"We acknowledge this land that we meet on today is Nyoongar people and that we respect their spiritual relationship with their country. We also acknowledge the NyoongarFremantle/Walyalup area and that their cultural and heritage beliefs are still important to the living Nyoongar people today."

IN ATTENDANCE

Cr Andrew Sullivan Cr David Hume Mrs Helen Ayers Mr Gerard MacGill Mr Michael Stack Cr Maria Rico Mrs Julie Caddy There were approximately no members of the publicattendance.

APOLOGIES

Cr Tim Grey-Smith, Cr Sam Wainwright, Mrs Marilyn Cacavas

LEAVE OF ABSENCE

Cr Jon Strachan

RESPONSE TO PREVIOUS

Nil

Minutes Attachments - Library Advisory Committee

Page 1

LIBRARY ADVISORY COMMITTEE

Minutes of the Library Advisory Committee in the Committee Room, Fremantle City Council

on 9 May 2012 at 5.30 pm.

NG / ANNOUNCEMENT OF VISITORS

The Presiding Member declared the meeting open at 5.33 pm.

ACKNOWLEDGEMENT STATEMENT

"We acknowledge this land that we meet on today is part of the traditional lands of the Nyoongar people and that we respect their spiritual relationship with their country. We also acknowledge the Nyoongar people as the custodians of the greater Fremantle/Walyalup area and that their cultural and heritage beliefs are still important to the living Nyoongar people today."

South Ward Beaconsfield Ward Library Member Library Member Library Member Deputy Presiding Member / Town of East FremantleManager Library and Information Service

There were approximately no members of the public and no member/s of the press in

Smith, Cr Sam Wainwright, Mrs Marilyn Cacavas

RESPONSE TO PREVIOUS PUBLIC QUESTIONS TAKEN ON NOTICE

Library Advisory Committee 9 May 2012

in the Committee Room, Fremantle City Council

the traditional lands of the Nyoongar people and that we respect their spiritual relationship with their country. We

people as the custodians of the greater Fremantle/Walyalup area and that their cultural and heritage beliefs are still important to

Deputy Presiding Member / Town of East Fremantle Manager Library and Information Service

and no member/s of the press in

EN ON NOTICE

PUBLIC QUESTION TIME

Nil

DEPUTATIONS / PRESENTATIONS

Nil

DISCLOSURES OF INTEREST BY MEMBERS

Nil

LATE ITEMS NOTED

Nil

CONFIRMATION OF MINUTES

MOVED: Mrs Helen Ayers That the Minutes of the Library Advisory Committee dated 9 November 2011 as listed in the Council Agenda dated 23 November 2011 be corecord. Subject to amendement to LAC1111Members was 25 October 2011 not 9 November 2011. That the Minutes of the Library Advisory Committee dated 8 February 2012 as listed in the Council Agenda dated 22 February 2012 be confirmed as a true and accurate record. CARRIED: 6/0 For

Cr David Hume Cr Andrew Sullivan Mrs Helen Ayers Mr Gerard MacGill Mr Michael Stack Cr Maria Rico

TABLED DOCUMENTS

Nil


Page 2

TATIONS

EST BY MEMBERS

TES

That the Minutes of the Library Advisory Committee dated 9 November 2011 as listed in the Council Agenda dated 23 November 2011 be confirmed as a true and accurate record. Subject to amendement to LAC1111-87. The Annual Meeting of Library Members was 25 October 2011 not 9 November 2011.

That the Minutes of the Library Advisory Committee dated 8 February 2012 as listed in Agenda dated 22 February 2012 be confirmed as a true and accurate record.

Against


That the Minutes of the Library Advisory Committee dated 9 November 2011 as listed in nfirmed as a true and accurate

87. The Annual Meeting of Library

That the Minutes of the Library Advisory Committee dated 8 February 2012 as listed in Agenda dated 22 February 2012 be confirmed as a true and accurate record.

REPORTS BY OFFICERS

LAC1205-94 LIBRARY AND INFORMATMARCH 2012

DataWorks Reference: Disclosure of Interest: Meeting Date: Responsible Officer: Actioning Officer: Decision Making AuthorityPrevious Item: Agenda Attachments:

EXECUTIVE SUMMARY

To provide information to the two Councils on the operation and performance of the Fremantle City Library during the previous quarterThis item reports on Library operations, issues and achievements for the quarter January - March 2012.

STATISTICS (a) Membership - January Performance Indicators Members per capita:

Fremantle East Fremantle

% of total Membership:

New Members Expired Members Statistics

Population

City of Fremantle Town of East Fremantle


Page 3

LIBRARY AND INFORMATION SERVICE REPORT MARCH 2012

039/007 Nil

9 May 2012 Marisa Spaziani, Director Community DevelopmentJulie Caddy, Manager Library and Information Service

Decision Making Authority: Council Nil Nil

the two Councils on the operation and performance of the Fremantle City Library during the previous quarter. This item reports on Library operations, issues and achievements for the quarter

January - March 2012

3.9 2.8

5.9 4.9

24,835 6,697


ION SERVICE REPORT - JANUARY -

Marisa Spaziani, Director Community Development Julie Caddy, Manager Library and Information Service

the two Councils on the operation and performance of

This item reports on Library operations, issues and achievements for the quarter

Membership

Fremantle (residents, workers, students) East Fremantle (residents, workers, students) Melville residents Cockburn residents Cottesloe residents Kwinana residents Rockingham residents Other WA residents Online members Staff Temporary members Total

New members Expired members

989 (b) Library Access - January Performance Indicators

Circulation transactions Visitors Active borrowers Reference enquiries Local History enquiries Fre-info enquiries Internet use within library Requests for items in stock Items borrowed from other libraries Overdue notices sent


Page 4

9,715

1,917

1,116 1,769 433 69 93 876 0 29 607

16,624

Expired members

824

January - March 2012

Per hour open Per staff FTE Per library

80 5,118 84 3,793 41 2,636 9 573 2 503 4 1,910 9 590

% of loans

6

2.7

1.1


Per library member

3.3 3.5 1.7 0.4 0.06 0.1 0.4

Statistics

Library access

Hours open Visitors Active borrowers Staff (FTE) In House Internet Use

Wifi use

Circulation transactions

Loans and renewals Returns Items on loan Reservations Requests sent to other libraries Requests received from other libraries (c) Access to Information and Resources Performance Indicators

Total loans and renewals Items on loan New stock received Statistics

User assistance

Service desk reference enquiries Fre-info enquiries Local History enquiries Online catalogue searches Library web page hits


Page 5

688.5 57,657 28,471 15.2 6,375

44% guest passes 5,345

55,277 44,881 12,898 3,414 1,133

1,031

Access to Information and Resources - January - March 2012

% of total stock

122 28 5.6

6,188

1,910 1,007 14,695

21,085


March 2012

Use of Online Databases

Fre-info Local History online photographs Britannica Online Health and Wellness ANZ Reference Centre Novelist Popular Magazines Ancestry.com Carters Antiques Freegal Other East Fremantle Parking permits issued New stock items received

COMMENT

January to March has been a busy time for the library with strong use of existing services, and the addition of or preparation for new services. service, launched with minimal publicity, took off with 140 tracks downloaded duringquarter. The shared arrangement with other libraries in the South West region is bringing financial and service benefits to the community, with digital audio books being negotiated at a consortia price and cost sharing between three councils occurrinevent in the next quarter. Staff A new full time Library Assistant commenced in February following a resignation. Together with the appointment of two new casual staff, some time has been dedicated to induction and training this quarter. Staff training in the Amlib library management system has greatly assisted several recent recruits, as well as enabling better use of upgraded features of the system for others. A seminar on the statewide interlibrary loan system was also useful for reinfof recent changes to that system. A suite of core training modules has been introduced for the City and library staff have commenced attendance at these. The acceptance of practicum placements from the Central Institute of Technology anSanta Maria College has also placed wider training responsibilities on library staff. Both students have responded well to the library environment and have been able to be given projects to assist the library as well as their studies.


Page 6

27,811 7,902

51 156 138 5 17

1,519 51 140

31

2,530

January to March has been a busy time for the library with strong use of existing services, and the addition of or preparation for new services. Use of the music download service, launched with minimal publicity, took off with 140 tracks downloaded during

The shared arrangement with other libraries in the South West region is bringing financial and service benefits to the community, with digital audio books being negotiated at a consortia price and cost sharing between three councils occurrin

A new full time Library Assistant commenced in February following a resignation. Together with the appointment of two new casual staff, some time has been dedicated to induction and training this quarter.

Staff training in the Amlib library management system has greatly assisted several recent recruits, as well as enabling better use of upgraded features of the system for others. A seminar on the statewide interlibrary loan system was also useful for reinfof recent changes to that system.

A suite of core training modules has been introduced for the City and library staff have commenced attendance at these.

The acceptance of practicum placements from the Central Institute of Technology anSanta Maria College has also placed wider training responsibilities on library staff. Both students have responded well to the library environment and have been able to be given projects to assist the library as well as their studies.


January to March has been a busy time for the library with strong use of existing Use of the music download

service, launched with minimal publicity, took off with 140 tracks downloaded during the The shared arrangement with other libraries in the South West region is

bringing financial and service benefits to the community, with digital audio books being negotiated at a consortia price and cost sharing between three councils occurring for an

A new full time Library Assistant commenced in February following a resignation. Together with the appointment of two new casual staff, some time has been dedicated to

Staff training in the Amlib library management system has greatly assisted several recent recruits, as well as enabling better use of upgraded features of the system for others. A seminar on the statewide interlibrary loan system was also useful for reinforcing benefits

A suite of core training modules has been introduced for the City and library staff have

The acceptance of practicum placements from the Central Institute of Technology and Santa Maria College has also placed wider training responsibilities on library staff. Both students have responded well to the library environment and have been able to be given

The library has also provided assistance to a Murdoch University student completing an internship with the City of Fremantle Mayor. researching library design options. Promotion Nationally, 2012 has been designated as the Nationlibraries, schools, publishers and related organisations focusing on developing Australia as a nation of readers, promoting a universal appreciation of the benefits of reading for pleasure and developing a reading culture in eKing’s Square was trialled during the summer months and has provided the venue for many library events promoting NYR Fremantle’s National Year of Reading program wasMayor who focussed on the importance of reading and the value the City places on making reading accessible to the community. Author Susannah Iuliano talked about her book Fremantle’s Italians and issues surrounding reading community; freelance journalist Heather Zubeck interviewed Andrew Relph about his book, Not drowning, reading. Andrew spoke about being unable to read as a child, the importance of being read to by his mother and the vital role understanding of his life. He answered questions from the audience about helping teenage boys become readers. Over 50 people attended the launch including Councillors, senior City staff, representatives of Fremantle Press andCentre, library members and the general public. Articles about the event appeared in both local papers. Further National Year of Reading events included an author talk by Lilliana Stafford, preschool storytime, and a Poet’s Breakfast atteGillam, Annamaria Weldon, Janet Jackson and Rose Van Son and an additional five poets who took advantage of the open mic session to share their poems. Feedback was positive with audience members commenting on the qualidelighted to perform for an audience of non poets, and connections being made between members of various poetry groups in attendance “Everyone said they had a great time, and I noticed it wasn't onlywords. The spot under the Moreton Bay Fig was just lovely, too. I think the difference about this type of poetry event is of poets, community - can be involved.” Throughout the National Year of Reading the intention is to focus on the breadth and variety of reading experiences available. Freo 2012, hosting two open exhibition program exhibits, Helen Aymes Flavio Rosa’s “Frozen dreams”was successful and the launch of The library’s quarterly book sale was held in the outdoor reading room, coinciding with the Mad Hatter Market. Staff assisted volunteers in running the book sale to ensure their safety and to make up numbers as several regular volunteers were reluctant to work outdoors. Several hundred people visited the sale which raised almost $600.


Page 7

also provided assistance to a Murdoch University student completing an internship with the City of Fremantle Mayor. The student has been working on a paper researching library design options.

Nationally, 2012 has been designated as the National Year of Reading(NYR), with libraries, schools, publishers and related organisations focusing on developing Australia as a nation of readers, promoting a universal appreciation of the benefits of reading for pleasure and developing a reading culture in every home. An outdoor reading room in King’s Square was trialled during the summer months and has provided the venue for ny library events promoting NYR. A separate report details the results of this.

Fremantle’s National Year of Reading program was launched on 14 February by the Mayor who focussed on the importance of reading and the value the City places on making reading accessible to the community. Author Susannah Iuliano talked about her

and issues surrounding reading within Fremantle’s Italian community; freelance journalist Heather Zubeck interviewed Andrew Relph about his

Not drowning, reading. Andrew spoke about being unable to read as a child, the importance of being read to by his mother and the vital role literature has played in his understanding of his life. He answered questions from the audience about helping teenage boys become readers. Over 50 people attended the launch including Councillors, senior City staff, representatives of Fremantle Press andCentre, library members and the general public. Articles about the event appeared in

Further National Year of Reading events included an author talk by Lilliana Stafford, preschool storytime, and a Poet’s Breakfast attended by over 40 people to hear Kevin Gillam, Annamaria Weldon, Janet Jackson and Rose Van Son and an additional five poets who took advantage of the open mic session to share their poems. Feedback was positive with audience members commenting on the quality of the performances, poets delighted to perform for an audience of non poets, and connections being made between members of various poetry groups in attendance As one attendee commented “Everyone said they had a great time, and I noticed it wasn't only poets enjoying the

The spot under the Moreton Bay Fig was just lovely, too. I think the difference this type of poetry event is - morning and weekend - kids, dogs, ring

can be involved.”

ational Year of Reading the intention is to focus on the breadth and variety of reading experiences available. Consequently the library participated in Foto Freo 2012, hosting two open exhibition program exhibits, Helen Aymes

“Frozen dreams”. An informal meet the curator morning tea for Foto Vispo was successful and the launch of Frozen Dreams was attended by over 60 people.

The library’s quarterly book sale was held in the outdoor reading room, coinciding with Staff assisted volunteers in running the book sale to ensure their

safety and to make up numbers as several regular volunteers were reluctant to work Several hundred people visited the sale which raised almost $600.


also provided assistance to a Murdoch University student completing an The student has been working on a paper

al Year of Reading(NYR), with libraries, schools, publishers and related organisations focusing on developing Australia as a nation of readers, promoting a universal appreciation of the benefits of reading for

very home. An outdoor reading room in King’s Square was trialled during the summer months and has provided the venue for

A separate report details the results of this.

launched on 14 February by the Mayor who focussed on the importance of reading and the value the City places on making reading accessible to the community. Author Susannah Iuliano talked about her

within Fremantle’s Italian community; freelance journalist Heather Zubeck interviewed Andrew Relph about his

. Andrew spoke about being unable to read as a child, the literature has played in his

understanding of his life. He answered questions from the audience about helping teenage boys become readers. Over 50 people attended the launch including

The Literature Centre, library members and the general public. Articles about the event appeared in

Further National Year of Reading events included an author talk by Lilliana Stafford, nded by over 40 people to hear Kevin

Gillam, Annamaria Weldon, Janet Jackson and Rose Van Son and an additional five poets who took advantage of the open mic session to share their poems. Feedback was

ty of the performances, poets delighted to perform for an audience of non poets, and connections being made between

As one attendee commented poets enjoying the

The spot under the Moreton Bay Fig was just lovely, too. I think the difference kids, dogs, ring-ins, partners

ational Year of Reading the intention is to focus on the breadth and Consequently the library participated in Foto

Freo 2012, hosting two open exhibition program exhibits, Helen Aymes “Foto Vispo” and An informal meet the curator morning tea for Foto Vispo

was attended by over 60 people.

The library’s quarterly book sale was held in the outdoor reading room, coinciding with Staff assisted volunteers in running the book sale to ensure their

safety and to make up numbers as several regular volunteers were reluctant to work Several hundred people visited the sale which raised almost $600.

Tuesday morning and Thursday afternoon book clubs continue to run each month with several new members joining in the new year.sponsor these clubs throughout 2012, as it is an efficient and effective way to promote reading within the community. selecting and ordering their books through Wanneroo Library’s Kitkeeper program. The Librarian, Collections and Programs conducted a library information session for fifteen members of the Freo Club. and around Fremantle who have mild intellectual disabilities. session and were encouraged to make library use a part of their life. Displays Displays featured in the library during the quarter included people’s choice winners; a reading promotion to coincide with the National Year of Reading launch; Chinese artifacts to celebrate Chinese New Year; China tea settings; Foto Freo 2012 photography; Foto Vispo; poetry to promote the poet’s breakfast. Collections Librarians attended a Forum at the State Library of Western Australia (SLWA) as the initial phase in a consultancy to review the model for public library stock provision and exchange throughout the state. Issues were identified with the current exchange sand potential solutions or alternatives were put forward. in May 2012 and in a further phase, Fremantle staff were interviewed as representative of a particular public library demographic in the state. Detail relatipublic library systems with limited local stock funding to supplement state stock provision, were sought from this library. A Public Libraries Western Australia (PLWA) Resources Group included a presentation on establishing and evaluating Graphic Novel collections. plans in this library to bring together graphic novels from various collections to a single floor location, thereby providing easy access to a popular format that attracts clients from diverse age groups. Consortia purchasing with other libraries in the South West Group was investigated during the quarter with two projects under consideration, access to digital audio books via a supplier website and purchasing local stock. and the group will proceed with ordering digital audio books.not seen to have any financial advantage for the member councils, but purchase of ebooks in the next financial year will be evaluated as there apgroup order for those. New signage was installed in the library during the quarter to assist access to collections, replacing outdated and less attractive signs.


Page 8

rning and Thursday afternoon book clubs continue to run each month with several new members joining in the new year. A decision was made to continue to sponsor these clubs throughout 2012, as it is an efficient and effective way to promote

the community. The clubs are largely self sufficient with both clubs selecting and ordering their books through Wanneroo Library’s Kitkeeper program.

The Librarian, Collections and Programs conducted a library information session for the Freo Club. The Freo Club is a recreational group for people in

and around Fremantle who have mild intellectual disabilities. Participants enjoyed the session and were encouraged to make library use a part of their life.

in the library during the quarter included Our story state and territory people’s choice winners; a reading promotion to coincide with the National Year of Reading launch; Chinese artifacts to celebrate Chinese New Year; China tea settings;

photography; Foto Vispo; poetry to promote the poet’s breakfast.

Librarians attended a Forum at the State Library of Western Australia (SLWA) as the initial phase in a consultancy to review the model for public library stock provision and exchange throughout the state. Issues were identified with the current exchange sand potential solutions or alternatives were put forward. The consultancy is due to finish in May 2012 and in a further phase, Fremantle staff were interviewed as representative of a particular public library demographic in the state. Detail relating to a single branch public library systems with limited local stock funding to supplement state stock provision, were sought from this library.

A Public Libraries Western Australia (PLWA) Resources Group included a presentation uating Graphic Novel collections. This provided useful advice for

plans in this library to bring together graphic novels from various collections to a single floor location, thereby providing easy access to a popular format that attracts clients from

Consortia purchasing with other libraries in the South West Group was investigated during the quarter with two projects under consideration, access to digital audio books via a supplier website and purchasing local stock. A consortium price has been obtained and the group will proceed with ordering digital audio books. Purchasing local stock was not seen to have any financial advantage for the member councils, but purchase of ebooks in the next financial year will be evaluated as there appear to be advantages in a

New signage was installed in the library during the quarter to assist access to collections, replacing outdated and less attractive signs.


rning and Thursday afternoon book clubs continue to run each month with A decision was made to continue to

sponsor these clubs throughout 2012, as it is an efficient and effective way to promote The clubs are largely self sufficient with both clubs

selecting and ordering their books through Wanneroo Library’s Kitkeeper program.

The Librarian, Collections and Programs conducted a library information session for The Freo Club is a recreational group for people in

Participants enjoyed the

state and territory people’s choice winners; a reading promotion to coincide with the National Year of Reading launch; Chinese artifacts to celebrate Chinese New Year; China tea settings;

photography; Foto Vispo; poetry to promote the poet’s breakfast.

Librarians attended a Forum at the State Library of Western Australia (SLWA) as the initial phase in a consultancy to review the model for public library stock provision and exchange throughout the state. Issues were identified with the current exchange system

The consultancy is due to finish in May 2012 and in a further phase, Fremantle staff were interviewed as representative

ng to a single branch public library systems with limited local stock funding to supplement state stock

A Public Libraries Western Australia (PLWA) Resources Group included a presentation This provided useful advice for

plans in this library to bring together graphic novels from various collections to a single floor location, thereby providing easy access to a popular format that attracts clients from

Consortia purchasing with other libraries in the South West Group was investigated during the quarter with two projects under consideration, access to digital audio books

ce has been obtained Purchasing local stock was

not seen to have any financial advantage for the member councils, but purchase of pear to be advantages in a

New signage was installed in the library during the quarter to assist access to collections,

Fre-info This quarter the major queries to Freinternet access, justices of the peace and children’s services.queries were about events such as The Indian Ocean Skyshow, Foto Freo’s program, the Queen Mary Cruise ship visit to Fremantle, school holidaqueries of the “where is” kind, school contacts lists, playgroups and where to print from a USB. Many cruise ships visited Fremantle, resulting in a number of passengers finding their way into the library with queries about intethe free wifi on their ipads or mobile phones. particular shops, doctors, dentists and physiotherapists. The backpackers’ questions usually revolve around where to search for worfishing industry, seafood processing plants, working on farms, vineyards and cafes and well as finding accommodation. employment agencies information handout. A noticeable number of backpackersIrish seeking work in the mining or building sector. Hits on the What’s on and Calendar sections of the City website continue to increase. The statistics provide useful information on what events to highlight and what customers seek information about. There were 4669 hits on the Indian Ocean Skyshow page featured in the What’s on section during January. 521 hits. The details of cruise ships in port page received 341 hits and the Fremantle Arts centre courtyard music 338 page views. The events calendar is now provided on the Fremantle Visitor Centre website, further extending the coverage of the calendar.the quarter. The e-newsletter subscriber numbers continuesquarter taking the total to over 1400 subscribers. new subscriber who considers that the e The Summer School Holiday Fun guide was produced for the January hprinted form and on the website.January. The brochure is very useful when helping parents find something for their children to do in Fremantle for the day or when planning for the During the quarter changes were made to the Freback half a metre to allow better access for customers entering via the Freto reduce the crowding at the library service desk.entrance was replaced which adds more display area and space. the impetus for a much needed sort and tidy up. Some of the more unusual queries for the quarter:

• All the academic year dates for WA universities• A City of Fremantle stamp f• The name of a Croatian butcher selling tea


Page 9

This quarter the major queries to Fre-info were for events, employment agencies, internet access, justices of the peace and children’s services. Many of the typical queries were about events such as The Indian Ocean Skyshow, Foto Freo’s program, the Queen Mary Cruise ship visit to Fremantle, school holiday activities, directional queries of the “where is” kind, school contacts lists, playgroups and where to print from a USB. Many cruise ships visited Fremantle, resulting in a number of passengers finding their way into the library with queries about internet access or to ask for help accessing the free wifi on their ipads or mobile phones. Many were also seeking details of particular shops, doctors, dentists and physiotherapists.

The backpackers’ questions usually revolve around where to search for worfishing industry, seafood processing plants, working on farms, vineyards and cafes and well as finding accommodation. Fre-info gives out at least 5 copies per day of the employment agencies information handout. A noticeable number of backpackersIrish seeking work in the mining or building sector.

Hits on the What’s on and Calendar sections of the City website continue to increase. The statistics provide useful information on what events to highlight and what customers

t. There were 4669 hits on the Indian Ocean Skyshow page featured in the What’s on section during January. The Araluen Chilli festival received 521 hits. The details of cruise ships in port page received 341 hits and the Fremantle

music 338 page views.

The events calendar is now provided on the Fremantle Visitor Centre website, further extending the coverage of the calendar. There were 3842 hits on the events page during

newsletter subscriber numbers continues to grow, 177 new members for the quarter taking the total to over 1400 subscribers. Positive feedback was received from a new subscriber who considers that the e-newsletter is 'amazing'.

The Summer School Holiday Fun guide was produced for the January hprinted form and on the website. There were 814 hits on the guide on the City website in

The brochure is very useful when helping parents find something for their children to do in Fremantle for the day or when planning for the holidays.

During the quarter changes were made to the Fre-info desk setup. The desk was moved back half a metre to allow better access for customers entering via the Freto reduce the crowding at the library service desk. The large display entrance was replaced which adds more display area and space. The changes provided the impetus for a much needed sort and tidy up.

Some of the more unusual queries for the quarter: All the academic year dates for WA universities City of Fremantle stamp for a present to send overseas.

The name of a Croatian butcher selling tea


events, employment agencies, Many of the typical

queries were about events such as The Indian Ocean Skyshow, Foto Freo’s program, y activities, directional

queries of the “where is” kind, school contacts lists, playgroups and where to print from a USB. Many cruise ships visited Fremantle, resulting in a number of passengers finding

rnet access or to ask for help accessing Many were also seeking details of

The backpackers’ questions usually revolve around where to search for work in the fishing industry, seafood processing plants, working on farms, vineyards and cafes and

info gives out at least 5 copies per day of the employment agencies information handout. A noticeable number of backpackers are

Hits on the What’s on and Calendar sections of the City website continue to increase. The statistics provide useful information on what events to highlight and what customers

t. There were 4669 hits on the Indian Ocean Skyshow page The Araluen Chilli festival received

521 hits. The details of cruise ships in port page received 341 hits and the Fremantle

The events calendar is now provided on the Fremantle Visitor Centre website, further There were 3842 hits on the events page during

to grow, 177 new members for the Positive feedback was received from a

The Summer School Holiday Fun guide was produced for the January holidays in both There were 814 hits on the guide on the City website in

The brochure is very useful when helping parents find something for their holidays.

The desk was moved back half a metre to allow better access for customers entering via the Fre-info door and

board near the The changes provided

• An elderly man wanting to buy furniture who had been recommended a shop in Leederville

• Where to dive off rocks in Fremantle• Adoption in Australia

Local History This last quarter use of the Local History collection has been the busiest in over three years. Staff have noticed the increase in visitors, phone and email queries. hours of reference work was undertaken for queries where peoplefor at least 30 minutes. Plans are underway for this year’s Heritage Festival which runs from the 254th of June. The Library will be host two events, as well as coordinating the 2012 Local History Awards. A range of hireceived. Hard copies of a series of 1950s Sewerage Maps were printed from microfiche to allow for easier viewing. Copies of the Fremantle Gazette and Fremantle Herald continue to be microfilmed to preserve the information and alleviate the need for storage of the hard copy. Digitisation of photographs and maps continues in house and donations are received from the public which add continually to the history of Fremantle. Town of East Fremantle loaned their collection of historical photographs for digitisation and organisation into archival storage.the collection’s climatically controlled archive room to ensure long term preservation. Once processed, the images will be uploaded to the online photographic database to allow wider viewing of this wonderful collection of photographs of early East Fremantle. Oral history interviews are continuing. project to interview long standing staff members and volunteers of community organisations in Fremantle. The benefit of the Local History collection to the community and the service provided is often validated by comments from readers and researchers. comments received recently.

• Thank you so much for the information.you took to do this – it has been most helpful.

• Thanks a million! What a wonderful resource you are.• I am very grateful to you indeed.

Young People's Services (YPS) The summer school holidays saw active involvement from young people in the offered programs. Many children participated in the Premier's Summer Reading Challenge through this library, though the number was less able to be quantified this year due to their being encouraged to submit their reading record returns online rather than in hard copy. Author Jen Banyard spoke to a group of children and adults as part of the Challenge. group of 20 people were engaged and interested by her recounting of her writing process


Page 10

An elderly man wanting to buy furniture who had been recommended a shop in

Where to dive off rocks in Fremantle

This last quarter use of the Local History collection has been the busiest in over three Staff have noticed the increase in visitors, phone and email queries.

hours of reference work was undertaken for queries where people required assistance

Plans are underway for this year’s Heritage Festival which runs from the 25The Library will be host two events, as well as coordinating the 2012 Local

A range of high quality entries for the awards have already been

Hard copies of a series of 1950s Sewerage Maps were printed from microfiche to allow Copies of the Fremantle Gazette and Fremantle Herald continue to serve the information and alleviate the need for storage of the hard

Digitisation of photographs and maps continues in house and donations are received from the public which add continually to the history of Fremantle.

mantle loaned their collection of historical photographs for digitisation and organisation into archival storage. It is hoped that the photographs can be held in the collection’s climatically controlled archive room to ensure long term preservation.

processed, the images will be uploaded to the online photographic database to allow wider viewing of this wonderful collection of photographs of early East Fremantle.

Oral history interviews are continuing. Currently the interviewers are working on a oject to interview long standing staff members and volunteers of community

The benefit of the Local History collection to the community and the service provided is often validated by comments from readers and researchers. Following is a sample of comments received recently.

Thank you so much for the information. I really appreciate the detail and the time it has been most helpful.

What a wonderful resource you are. teful to you indeed.

Young People's Services (YPS)

The summer school holidays saw active involvement from young people in the offered Many children participated in the Premier's Summer Reading Challenge

through this library, though the number was less able to be quantified this year due to their being encouraged to submit their reading record returns online rather than in hard

Author Jen Banyard spoke to a group of children and adults as part of the Challenge. group of 20 people were engaged and interested by her recounting of her writing process


An elderly man wanting to buy furniture who had been recommended a shop in

This last quarter use of the Local History collection has been the busiest in over three Staff have noticed the increase in visitors, phone and email queries. Sixty four

required assistance

Plans are underway for this year’s Heritage Festival which runs from the 25th May to the The Library will be host two events, as well as coordinating the 2012 Local

gh quality entries for the awards have already been

Hard copies of a series of 1950s Sewerage Maps were printed from microfiche to allow Copies of the Fremantle Gazette and Fremantle Herald continue to serve the information and alleviate the need for storage of the hard

Digitisation of photographs and maps continues in house and donations are received from the public which add continually to the history of Fremantle. Recently the

mantle loaned their collection of historical photographs for digitisation It is hoped that the photographs can be held in

the collection’s climatically controlled archive room to ensure long term preservation. processed, the images will be uploaded to the online photographic database to

allow wider viewing of this wonderful collection of photographs of early East Fremantle.

Currently the interviewers are working on a oject to interview long standing staff members and volunteers of community

The benefit of the Local History collection to the community and the service provided is lowing is a sample of

I really appreciate the detail and the time

The summer school holidays saw active involvement from young people in the offered Many children participated in the Premier's Summer Reading Challenge

through this library, though the number was less able to be quantified this year due to their being encouraged to submit their reading record returns online rather than in hard

Author Jen Banyard spoke to a group of children and adults as part of the Challenge. A group of 20 people were engaged and interested by her recounting of her writing process

and inspiration sources, with children keen to learn more by asking some very pequestions. The annual January evening Pyjamarama story time was attended by 23 children and 18 adults. Families new to the library attended and expressed enthusiasm for the event. During the quarter 72 new mothers and babies visited the librarnew parent group meetings at Child Health Centres. the library and the services offered, it is also an opportunity to present Better Beginnings bags to launch children on a life A total of 1097 children and their parents have attended preschool Storytime, Toddler Tales and Baby Rhyme Time sessions since February. was conducted in the Library's Outdoor Reading Room in conjunction with the NatYear of Reading programme and was attended by 33 children and 26 adults. This session attracted a number of non library users and has encouraged them to begin using the library and attend regular story sessions.Pre-primary students of Iona school who visited the library. Twenty children from Hilton Primary School visited the outdoor reading room to meet local author Liliana Stafford. Liliana talked of the processes involved in developing an idea into a book and was keenly received by the group who also enjoyed the outdoor venue. The Library’s annual programme for schools, offering sessions with authors, storytellers and entertainers was made available early in February, and was quickly booked out. An expression of interest has been submitted to Children’s Book Council for part funding of the Children’s Book Week programme. The Librarian: YPS visited East Fremantle and White Gum Valley primary schools to promote the Reading Rewards program to year one ststorytime sessions to Richmond Pre Twelve library technician students from Central TAFE visited the library in February to learn about planning programmes for children in public libraries. The Librarian YPS and Children's Library assistant attended the Children’s Book Council ‘A Night with Our Stars’ in March, authors and illustrators had a few minutes each to give a account of their presentations to children. Knowledge gained will inform future programming. eLibrary The subscription to Freegal, a MP3 music download service for members, was finally activated in January. Due to some authentication issues with the library database, publicity has been limited to date, but usage is gradually taking off, with repeacustomers returning to download their three free music tracks each week. Unsurprisingly, pop music is proving to be the most downloaded category, with a smattering of other genres such as country, French language and jazz.


Page 11

and inspiration sources, with children keen to learn more by asking some very pe

The annual January evening Pyjamarama story time was attended by 23 children and 18 Families new to the library attended and expressed enthusiasm for the event.

During the quarter 72 new mothers and babies visited the library as an extension of their new parent group meetings at Child Health Centres. These visits acquaint parents with the library and the services offered, it is also an opportunity to present Better Beginnings

a life-long path of reading.

A total of 1097 children and their parents have attended preschool Storytime, Toddler Tales and Baby Rhyme Time sessions since February. One Thursday Storytime session was conducted in the Library's Outdoor Reading Room in conjunction with the NatYear of Reading programme and was attended by 33 children and 26 adults. This session attracted a number of non library users and has encouraged them to begin using the library and attend regular story sessions. An extra Storytime session was held

primary students of Iona school who visited the library.

Twenty children from Hilton Primary School visited the outdoor reading room to meet local author Liliana Stafford. Liliana talked of the processes involved in developing an

ook and was keenly received by the group who also enjoyed the outdoor

The Library’s annual programme for schools, offering sessions with authors, storytellers and entertainers was made available early in February, and was quickly booked out. An pression of interest has been submitted to Children’s Book Council for part funding of

the Children’s Book Week programme.

The Librarian: YPS visited East Fremantle and White Gum Valley primary schools to promote the Reading Rewards program to year one students; and presented two storytime sessions to Richmond Pre-primary classes.

Twelve library technician students from Central TAFE visited the library in February to learn about planning programmes for children in public libraries.

Children's Library assistant attended the Children’s Book Council ‘A Night with Our Stars’ in March, authors and illustrators had a few minutes each to give a account of their presentations to children. Knowledge gained will inform future

The subscription to Freegal, a MP3 music download service for members, was finally Due to some authentication issues with the library database,

publicity has been limited to date, but usage is gradually taking off, with repeacustomers returning to download their three free music tracks each week. Unsurprisingly, pop music is proving to be the most downloaded category, with a smattering of other genres such as country, French language and jazz.


and inspiration sources, with children keen to learn more by asking some very pertinent

The annual January evening Pyjamarama story time was attended by 23 children and 18 Families new to the library attended and expressed enthusiasm for the event.

y as an extension of their These visits acquaint parents with

the library and the services offered, it is also an opportunity to present Better Beginnings

A total of 1097 children and their parents have attended preschool Storytime, Toddler One Thursday Storytime session

was conducted in the Library's Outdoor Reading Room in conjunction with the National Year of Reading programme and was attended by 33 children and 26 adults. This session attracted a number of non library users and has encouraged them to begin using

An extra Storytime session was held for 35

Twenty children from Hilton Primary School visited the outdoor reading room to meet local author Liliana Stafford. Liliana talked of the processes involved in developing an

ook and was keenly received by the group who also enjoyed the outdoor

The Library’s annual programme for schools, offering sessions with authors, storytellers and entertainers was made available early in February, and was quickly booked out. An pression of interest has been submitted to Children’s Book Council for part funding of

The Librarian: YPS visited East Fremantle and White Gum Valley primary schools to udents; and presented two

Twelve library technician students from Central TAFE visited the library in February to

Children's Library assistant attended the Children’s Book Council ‘A Night with Our Stars’ in March, authors and illustrators had a few minutes each to give a account of their presentations to children. Knowledge gained will inform future

The subscription to Freegal, a MP3 music download service for members, was finally Due to some authentication issues with the library database,

publicity has been limited to date, but usage is gradually taking off, with repeat customers returning to download their three free music tracks each week. Unsurprisingly, pop music is proving to be the most downloaded category, with a smattering of other genres such as country, French language and jazz.

A budgeted project for 2011/customers the option to process their own loans while freeing up time for staff to more effectively provide reference and other services. systems evaluated to assess criteria such as ease of use, customisable interfaces, hardware setup, and technical support.expected during the next quarter. The Amlib library management system was upgraded to the latest version during quarter. Training has been required to implement some changes, but most are designed to improve workflows. The e-Librarian finished her term on the Online Resources Working Group, a shared working group comprising public and state library staff. continue to represent public libraries on the group, which to date has started the eprocess for the State, evaluated state wide database subscriptions each year, and surveyed public library electronic resource needs to ass Other The Library hosted a very successful evening with councillors from the Town of East Fremantle and the City of Fremantle during January to showcase the library and the range and extent of services which are provided. Local History were demonstrated and all present were very interested in these and other services provided by the library. Feedback from East Fremantle Councillor, Maria Rico encapsulated the response to the presentation: “There are so many more services provided by libraries today became very obvious in the presentations, and I think, was quitepresent. I also heard a number of remarks that they were going to look up some of theinteresting sites and resources presented.”

RISK AND OTHER IMPLICATIONS

Financial

Nil Legal

Nil Operational

Nil Organisational

Nil


Page 12

A budgeted project for 2011/12 has been to provide self service machines, allowing customers the option to process their own loans while freeing up time for staff to more effectively provide reference and other services. Quotations were sought and available

ss criteria such as ease of use, customisable interfaces, hardware setup, and technical support. A vendor has been chosen and installation is expected during the next quarter.

The Amlib library management system was upgraded to the latest version during Training has been required to implement some changes, but most are designed

Librarian finished her term on the Online Resources Working Group, a shared working group comprising public and state library staff. Another public librarian will continue to represent public libraries on the group, which to date has started the eprocess for the State, evaluated state wide database subscriptions each year, and surveyed public library electronic resource needs to assist forward planning.

The Library hosted a very successful evening with councillors from the Town of East Fremantle and the City of Fremantle during January to showcase the library and the range and extent of services which are provided. Online services from FreLocal History were demonstrated and all present were very interested in these and other services provided by the library.

Feedback from East Fremantle Councillor, Maria Rico encapsulated the response to the are so many more services provided by libraries today

became very obvious in the presentations, and I think, was quite a surprise to those heard a number of remarks that they were going to look up some of the

resources presented.”

CATIONS


12 has been to provide self service machines, allowing customers the option to process their own loans while freeing up time for staff to more

Quotations were sought and available ss criteria such as ease of use, customisable interfaces,

A vendor has been chosen and installation is

The Amlib library management system was upgraded to the latest version during the Training has been required to implement some changes, but most are designed

Librarian finished her term on the Online Resources Working Group, a shared ther public librarian will

continue to represent public libraries on the group, which to date has started the e-books process for the State, evaluated state wide database subscriptions each year, and

ist forward planning.

The Library hosted a very successful evening with councillors from the Town of East Fremantle and the City of Fremantle during January to showcase the library and the

services from Fre-info and Local History were demonstrated and all present were very interested in these and other

Feedback from East Fremantle Councillor, Maria Rico encapsulated the response to the are so many more services provided by libraries today - this

a surprise to those heard a number of remarks that they were going to look up some of the

CONCLUSION

Another busy and proactive quarter has been completed, with services such as the music download added to enhance library use for

STRATEGIC AND POLICY IMPLICATIONS

Nil

COMMUNITY ENGAGEMENT

Nil

VOTING AND OTHER SPECIAL REQUIREMENTS

Information only no decision required.

OFFICER'S RECOMMENDA

That the information be received.

COMMITTEE RECOMMENDA

MOVED: Mrs Helen Ayers CARRIED: 6/0 For

Cr David Hume Mrs Helen Ayers Mr Gerard MacGill Mr Michael Stack Cr Maria Rico Cr Andrew Sullivan REASON/S FOR CHANGE TO OFFICER'S RECOMMENDATION


Page 13

Another busy and proactive quarter has been completed, with services such as the music download added to enhance library use for the community.

IMPLICATIONS


CIAL REQUIREMENTS

Information only no decision required.

OFFICER'S RECOMMENDATION

That the information be received.

COMMITTEE RECOMMENDATION

Against

REASON/S FOR CHANGE TO OFFICER'S RECOMMENDATION


Another busy and proactive quarter has been completed, with services such as the

LAC1205-95 OUTDOOR READING ROOM

DataWorks Reference: Disclosure of Interest: Meeting Date: Previous Item: Responsible Officer: Actioning Officer: Decision Making AuthorityAgenda Attachments:

EXECUTIVE SUMMARY

This report provides an overview of the libraryin King's Square during the summer months.

BACKGROUND

In October 2011, the City of Fremantle conducted a place making workshop, facilitated by David Engwicht, social innovator and founder of Creative Communities InternatThe workshop focused on King's Square, creating positive activity in the space and developing activities that made people want to linger in the area rather than just passing through. A Library proposal to create an outdoor reading room over the suaccepted by the forum as one of the top ideas for implementation. As well as enlivening and creating positive activity in the Square, the library aimed to promote its service and provide a launch for 2012 National Year of Reading.

COMMENT

Community Development funding enabled the provision of colourful tables and chairs, for adults and children. An A frame sign was commissioned to identify the service. Following completion of a project plan and risk management assessment, a suitabwithin the square was identified and two library trolleys were seconded for the project. The trolleys were put out each day holding a variety of adult and children's books, magazines and newspapers. Reading material comprised better quality itemsnormally go into the library's book sale. Donations from Fremantle Press and the West Australian newspaper have supplemented this stock. The outdoor reading room was used for Fremantle's launch of National Year of Reading on 14 February, as well as being used as a venue for further library activities, including the library’s quarterly book sale, author talks, children’s story time and a poet’s breakfast. Attendance numbers at each event have been good, and have attracted library users and non users. Several mothers, walking through the square and seeing the story time,


Page 14

OUTDOOR READING ROOM

027/001 Nil

9 May 2012 Nil Marisa Spaziani, Director Community DevelopmentJulie Caddy, Manager Library and Information Service

Decision Making Authority: Council Nil

This report provides an overview of the library Outdoor Reading Room project run in King's Square during the summer months.

In October 2011, the City of Fremantle conducted a place making workshop, facilitated by David Engwicht, social innovator and founder of Creative Communities InternatThe workshop focused on King's Square, creating positive activity in the space and developing activities that made people want to linger in the area rather than just passing

A Library proposal to create an outdoor reading room over the summer months, was accepted by the forum as one of the top ideas for implementation. As well as enlivening and creating positive activity in the Square, the library aimed to promote its service and provide a launch for 2012 National Year of Reading.

Community Development funding enabled the provision of colourful tables and chairs, for adults and children. An A frame sign was commissioned to identify the service. Following completion of a project plan and risk management assessment, a suitabwithin the square was identified and two library trolleys were seconded for the project. The trolleys were put out each day holding a variety of adult and children's books, magazines and newspapers. Reading material comprised better quality itemsnormally go into the library's book sale. Donations from Fremantle Press and the West Australian newspaper have supplemented this stock.

The outdoor reading room was used for Fremantle's launch of National Year of Reading well as being used as a venue for further library activities, including

the library’s quarterly book sale, author talks, children’s story time and a poet’s breakfast. Attendance numbers at each event have been good, and have attracted library users

n users. Several mothers, walking through the square and seeing the story time,



Outdoor Reading Room project run

In October 2011, the City of Fremantle conducted a place making workshop, facilitated by David Engwicht, social innovator and founder of Creative Communities International. The workshop focused on King's Square, creating positive activity in the space and developing activities that made people want to linger in the area rather than just passing

mmer months, was accepted by the forum as one of the top ideas for implementation. As well as enlivening and creating positive activity in the Square, the library aimed to promote its service and

Community Development funding enabled the provision of colourful tables and chairs, for adults and children. An A frame sign was commissioned to identify the service. Following completion of a project plan and risk management assessment, a suitable area within the square was identified and two library trolleys were seconded for the project. The trolleys were put out each day holding a variety of adult and children's books, magazines and newspapers. Reading material comprised better quality items that would normally go into the library's book sale. Donations from Fremantle Press and the West

The outdoor reading room was used for Fremantle's launch of National Year of Reading well as being used as a venue for further library activities, including

the library’s quarterly book sale, author talks, children’s story time and a poet’s breakfast. Attendance numbers at each event have been good, and have attracted library users

n users. Several mothers, walking through the square and seeing the story time,

have since joined the library and now regularly attend story times and borrow books for their children Advertising for library services, events and resources as well as wider has been conducted via the venue and has attracted people who might not have previously entered the library. The room is based on building trust in the community, something that has proven to be well placed. Counts of stock on the trollhave given into temptation and taken the item they were reading away with them. A larger number have actually added items to the trolleys for the enjoyment of others. The Library has received a number of enquihave started to read, and in several instances staff have been able to join the person to the library and lend them a library copy of the title to continue their reading. A community development project toencourage use of the free wifi service has also encouraged people to sit down and move onto reading material once they complete their computer usage. Informal evaluation through head counts of people using the seach day, showed consistent and regular usage by local residents, shoppers, backpackers/travelers, international students, local business people and workers in lunch breaks. The community has extended the area of the Outdoor Readinspreading out onto the adjacent grassy areas when the tables are fully used. The reading room is regularly in full use, especially from lunch time onward. Formal evaluation forms were placed on trolleys from mid March and feedback has been very positive from responses to date.

• “Whetted my appetite to start borrowing from library again”• “Lovely atmosphere, provides a social hub playground next to the reading is fantastic for families”

• “Fantastic, please stay • “Nice to see the Square being used for something that benefits people. anti-social behavior because of the reading room”

• “I think this is a lovely idea and you should be commended for having it”• “A lovely way to spend the lunch hour

The reading room was due to close at the end of March, but has been extended to the end of April due to popular demand, and the positive impact on community behaviour and usage levels in King's Square. Feedback during this period, still uniparents in particular appreciating the service and its proximity to the playground. A sample of comments during the holiday period included:

• “Great use of this open space. Gives parents a chance to read Keep it in spring/summer.”

• “I was watching my three year old play and reading my seven month old a book. GREAT IDEA!”

• “Best thing that could have happened!! Keep it up!!”• “Fantastic idea! Will post on Facebook internationally.


Page 15

have since joined the library and now regularly attend story times and borrow books for

Advertising for library services, events and resources as well as wider has been conducted via the venue and has attracted people who might not have previously entered the library.

The room is based on building trust in the community, something that has proven to be well placed. Counts of stock on the trolleys have shown only a small number of people have given into temptation and taken the item they were reading away with them. A larger number have actually added items to the trolleys for the enjoyment of others. The Library has received a number of enquiries from people wanting to borrow the book they have started to read, and in several instances staff have been able to join the person to the library and lend them a library copy of the title to continue their reading.

A community development project to provide power points around the square to encourage use of the free wifi service has also encouraged people to sit down and move onto reading material once they complete their computer usage.

Informal evaluation through head counts of people using the service at various times each day, showed consistent and regular usage by local residents, shoppers, backpackers/travelers, international students, local business people and workers in lunch breaks. The community has extended the area of the Outdoor Readinspreading out onto the adjacent grassy areas when the tables are fully used. The reading room is regularly in full use, especially from lunch time onward.

Formal evaluation forms were placed on trolleys from mid March and feedback has been y positive from responses to date. “Whetted my appetite to start borrowing from library again” “Lovely atmosphere, provides a social hub – meet more locals and having playground next to the reading is fantastic for families” “Fantastic, please stay here!” “Nice to see the Square being used for something that benefits people.

social behavior because of the reading room” “I think this is a lovely idea and you should be commended for having it”“A lovely way to spend the lunch hour – thank you”

The reading room was due to close at the end of March, but has been extended to the end of April due to popular demand, and the positive impact on community behaviour and usage levels in King's Square.

Feedback during this period, still universally positive, showed a shift in usage with parents in particular appreciating the service and its proximity to the playground. A sample of comments during the holiday period included:

“Great use of this open space. Gives parents a chance to read Keep it in spring/summer.” “I was watching my three year old play and reading my seven month old a book.

“Best thing that could have happened!! Keep it up!!” “Fantastic idea! Will post on Facebook internationally. Big thank you.”


have since joined the library and now regularly attend story times and borrow books for

Advertising for library services, events and resources as well as wider community events has been conducted via the venue and has attracted people who might not have

The room is based on building trust in the community, something that has proven to be eys have shown only a small number of people

have given into temptation and taken the item they were reading away with them. A larger number have actually added items to the trolleys for the enjoyment of others. The

ries from people wanting to borrow the book they have started to read, and in several instances staff have been able to join the person to the library and lend them a library copy of the title to continue their reading.

provide power points around the square to encourage use of the free wifi service has also encouraged people to sit down and move

ervice at various times each day, showed consistent and regular usage by local residents, shoppers, backpackers/travelers, international students, local business people and workers in lunch breaks. The community has extended the area of the Outdoor Reading Room by spreading out onto the adjacent grassy areas when the tables are fully used. The reading room is regularly in full use, especially from lunch time onward.

Formal evaluation forms were placed on trolleys from mid March and feedback has been

meet more locals and having

“Nice to see the Square being used for something that benefits people. See less

“I think this is a lovely idea and you should be commended for having it”

The reading room was due to close at the end of March, but has been extended to the end of April due to popular demand, and the positive impact on community behaviour

versally positive, showed a shift in usage with parents in particular appreciating the service and its proximity to the playground. A

“Great use of this open space. Gives parents a chance to read while children play.

“I was watching my three year old play and reading my seven month old a book.

Big thank you.”

Budget has been requested to repeat the Outdoor Reading Room each spring/summer following community response this year. Collaboration with other groups, including a local publisher, the West Australian, the community market introduced tin February, local schools and event providers has enhanced the service provided at this venue and helped establish the Outdoor Reading Room as a recognised part of the Fremantle community.


Financial

Budget required for suitable trolleys in order to continue the project. Legal

Nil Operational

Project has enhanced usage of King's Square as well as promoting the library service to a wider part of the community. Organisational

Nil

CONCLUSION

The broad aims of positive place making and reading encouragement have clearly been met in this project which has also met goals set within the Outdoor Reading Room project plan, creating a comfortable place for people to relax and enjoy reading, breaking down physical and regulatory barriers to library use, and raising the profile of Fremantle City Library and its role in reading, literacy and creating an informed community.


Nil


Nil


Information only no decision required


That the information in this report be noted.


Page 16

Budget has been requested to repeat the Outdoor Reading Room each spring/summer following community response this year. Collaboration with other groups, including a local publisher, the West Australian, the community market introduced tin February, local schools and event providers has enhanced the service provided at this venue and helped establish the Outdoor Reading Room as a recognised part of the

CATIONS

Budget required for suitable trolleys in order to continue the project.

Project has enhanced usage of King's Square as well as promoting the library service to a wider part of the community.

d aims of positive place making and reading encouragement have clearly been met in this project which has also met goals set within the Outdoor Reading Room project plan, creating a comfortable place for people to relax and enjoy reading, breaking

sical and regulatory barriers to library use, and raising the profile of Fremantle City Library and its role in reading, literacy and creating an informed community.

IMPLICATIONS


SPECIAL REQUIREMENTS



That the information in this report be noted.


Budget has been requested to repeat the Outdoor Reading Room each spring/summer following community response this year. Collaboration with other groups, including a local publisher, the West Australian, the community market introduced to King's Square in February, local schools and event providers has enhanced the service provided at this venue and helped establish the Outdoor Reading Room as a recognised part of the

Project has enhanced usage of King's Square as well as promoting the library service to

d aims of positive place making and reading encouragement have clearly been met in this project which has also met goals set within the Outdoor Reading Room project plan, creating a comfortable place for people to relax and enjoy reading, breaking

sical and regulatory barriers to library use, and raising the profile of Fremantle City Library and its role in reading, literacy and creating an informed community.


MOVED: Cr David Hume CARRIED: 6/0 For

Cr David Hume Mrs Helen Ayers Mr Gerard MacGill Mr Michael Stack Cr Maria Rico Cr Andrew Sullivan REASON/S FOR CHANGE TO OFFICER'S


Page 17


Against



LAC1205-96 LIBRARY SERVICE PROV


EXECUTIVE SUMMARY

This report provides an update on the status of the Agreement for the Provision of Library and Information ServicesFremantle and Library Board of Western Australia.

BACKGROUND

The Agreement was rewritten in 1986/87, (based on agreements first drafted in the 1950s under the Library Board of WA Act, 1951 and Library Board Regand was renewed or extended in 1992, 1997, 2002, 2004, 2006, and 2008, each time in the expectation that new agreements between State and Local Government were imminent. The current Deed of Extension expires on 30 June 2012. From 2009 to 2011 the draft Local Level libraries in Western Australia, were put out to Local Governments for comment on three occasions (Refer LAC1111-88LAC0911-67 11 November 2009)September/October 2011, the draft documents were endorsed in October by the WALGA State Council and in November by the Library Board of WA.

COMMENT

As it was anticipated that the final versions of the Local Arrangement would be distributed for signing early in 2012, no action was initiated to further extend the current agreement for the City and the Town. To date, the final documents have not been forwarded to Local Governments foenquiry regarding the finalisation date for the Agreement, to the Strategic Partnership Library Agreement Steering Committee, from WALGA in February met with the response that the process had been delayed by resourcing issues withAustralia(SLWA). More recent verbal advice confirms this response, with an indication that they are likely to be distributed close to the end of the financial year. Time will be required for both Councils to review the new Locdocument following receipt, as well as to consider how the agreement between the two authorities should relate to this. As


Page 18

LIBRARY SERVICE PROVISION AGREEMENT

126/005 Nil



This report provides an update on the status of the Agreement for the Provision of Library and Information Services between the City of Fremantle, Town of East Fremantle and Library Board of Western Australia.

The Agreement was rewritten in 1986/87, (based on agreements first drafted in the 1950s under the Library Board of WA Act, 1951 and Library Board Regand was renewed or extended in 1992, 1997, 2002, 2004, 2006, and 2008, each time in the expectation that new agreements between State and Local Government were

The current Deed of Extension expires on 30 June 2012.

draft Local Level Agreement and Funding Arrangement for public libraries in Western Australia, were put out to Local Governments for comment on three

88 9 November 2011, LAC1011-76 10 November 2010, 2009). Following the final comment period in

September/October 2011, the draft documents were endorsed in October by the WALGA State Council and in November by the Library Board of WA.

As it was anticipated that the final versions of the Local Level Agreement and Funding would be distributed for signing early in 2012, no action was initiated to

further extend the current agreement for the City and the Town. To date, the final documents have not been forwarded to Local Governments for review and signing.enquiry regarding the finalisation date for the Agreement, to the Strategic Partnership Library Agreement Steering Committee, from WALGA in February met with the response that the process had been delayed by resourcing issues within State Library of Western

(SLWA). More recent verbal advice confirms this response, with an indication that they are likely to be distributed close to the end of the financial year.

Time will be required for both Councils to review the new Local Level Agreement as well as to consider how the agreement between the two

authorities should relate to this. As no definite information is available to confirm when



This report provides an update on the status of the Agreement for the Provision of between the City of Fremantle, Town of East

The Agreement was rewritten in 1986/87, (based on agreements first drafted in the 1950s under the Library Board of WA Act, 1951 and Library Board Regulations, 1985) and was renewed or extended in 1992, 1997, 2002, 2004, 2006, and 2008, each time in the expectation that new agreements between State and Local Government were

and Funding Arrangement for public libraries in Western Australia, were put out to Local Governments for comment on three

76 10 November 2010, Following the final comment period in

September/October 2011, the draft documents were endorsed in October by the WALGA

Level Agreement and Funding would be distributed for signing early in 2012, no action was initiated to

further extend the current agreement for the City and the Town. To date, the final r review and signing. An

enquiry regarding the finalisation date for the Agreement, to the Strategic Partnership Library Agreement Steering Committee, from WALGA in February met with the response

in State Library of Western (SLWA). More recent verbal advice confirms this response, with an indication

that they are likely to be distributed close to the end of the financial year.

al Level Agreement as well as to consider how the agreement between the two

no definite information is available to confirm when

that receipt will be, the City and the Town may be without aprovision of library and information services for an unknown period of time following 30 June 2012. There is an opportunity for the City and Town to review their Agreement once the new State documents are received, and to consideto be between three parties. East Fremantle and Library Board of WA is a unique one in Western Australia. towns of Mosman Park, Cottesloe and Peppermint Grolibrary service, have an agreement between themselves for the provision of their library service, and the Town of Peppermint Grove has entered into the agreement with the Library Board for library service provision on beh Given that the responsibility for communication and distribution of the Agreements to Local Governments rests with service provision to the Fremantle City Library in the event the Auntil later in 2012. In 2006, the Deed of Extension was not finalised for four to five months after the expiry of the previous one, and no consequence to the arrangement between the three signatories occurred.


Financial

The Fremantle City Library and Information Service is jointly funded by the City of Fremantle and Town of East Fremantle. The Agreement between the two authorities determines the basis of that funding. Legal

The State/Local Government Agreement and Funding Arrangement place legal obligations on all parties, as does any Agreement between the two Local Authorities. Operational

If this issue is unresolved by the expiry date of 30 June 2012, the onus is on all parties to continue funding and service levels in good faith until new agreements are signed. Any default, while not expected, could impact on service provision. Organisational

Nil

CONCLUSION

Further advice on the progress of the State/Local Government agreements will bprovided once known. The Agreement between the City of Fremantle and Town of East Fremantle will be considered in conjunction with that document.


Page 19

he City and the Town may be without a formal agreement for the provision of library and information services for an unknown period of time following 30

There is an opportunity for the City and Town to review their Agreement once the new State documents are received, and to consider whether that Agreement should continue to be between three parties. The agreement between the City of Fremantle, Town of East Fremantle and Library Board of WA is a unique one in Western Australia. towns of Mosman Park, Cottesloe and Peppermint Grove, who also jointly fund a single

have an agreement between themselves for the provision of their library service, and the Town of Peppermint Grove has entered into the agreement with the Library Board for library service provision on behalf of the group.

Given that the responsibility for communication and distribution of the Agreements to Local Governments rests with SLWA, it is unlikely there will be any change to their service provision to the Fremantle City Library in the event the Agreement is not finalised

In 2006, the Deed of Extension was not finalised for four to five months after the expiry of the previous one, and no consequence to the arrangement between the three signatories occurred.

PLICATIONS

The Fremantle City Library and Information Service is jointly funded by the City of Fremantle and Town of East Fremantle. The Agreement between the two authorities determines the basis of that funding.

Government Agreement and Funding Arrangement place legal obligations on all parties, as does any Agreement between the two Local Authorities.

If this issue is unresolved by the expiry date of 30 June 2012, the onus is on all parties to e funding and service levels in good faith until new agreements are signed. Any

default, while not expected, could impact on service provision.

Further advice on the progress of the State/Local Government agreements will bprovided once known. The Agreement between the City of Fremantle and Town of East Fremantle will be considered in conjunction with that document.


formal agreement for the provision of library and information services for an unknown period of time following 30

There is an opportunity for the City and Town to review their Agreement once the new r whether that Agreement should continue

The agreement between the City of Fremantle, Town of East Fremantle and Library Board of WA is a unique one in Western Australia. The

who also jointly fund a single have an agreement between themselves for the provision of their library

service, and the Town of Peppermint Grove has entered into the agreement with the

Given that the responsibility for communication and distribution of the Agreements to , it is unlikely there will be any change to their

greement is not finalised In 2006, the Deed of Extension was not finalised for four to five

months after the expiry of the previous one, and no consequence to the arrangement

The Fremantle City Library and Information Service is jointly funded by the City of Fremantle and Town of East Fremantle. The Agreement between the two authorities

Government Agreement and Funding Arrangement place legal obligations on all parties, as does any Agreement between the two Local Authorities.

If this issue is unresolved by the expiry date of 30 June 2012, the onus is on all parties to e funding and service levels in good faith until new agreements are signed. Any

Further advice on the progress of the State/Local Government agreements will be provided once known. The Agreement between the City of Fremantle and Town of East


Capability - effective communication and excellence in delivery.


Nil




That the information in this report be received.



Cr David Hume

Cr Andrew Sullivan

Mrs Helen Ayers

Mr Gerard MacGill

Mr Michael Stack

Cr Maria Rico REASON/S FOR CHANGE TO OFFICER'S RECOMMENDATION


Page 20

IMPLICATIONS

effective communication and excellence in delivery.


CIAL REQUIREMENTS





Against



LAC1205-97 TOY LIBRARY QUARTERL


EXECUTIVE SUMMARY

A summary of the operation and performance of the Fremantle Toy quarter is provided.

BACKGROUND

The Fremantle Toy Library is jointly funded by the City of Fremantle and Town of East Fremantle and a quarterly report is presented to the two Councils.

COMMENT

Membership

Fremantle Residents

Individuals 294Families 178 New Members

Fremantle Residents

East Fremantle Residents

88 12 Deleted Members


Fremantle Residents

0 15


Page 21

TOY LIBRARY QUARTERLY REPORT JANUARY -

023/013 Nil



A summary of the operation and performance of the Fremantle Toy

The Fremantle Toy Library is jointly funded by the City of Fremantle and Town of East Fremantle and a quarterly report is presented to the two Councils.

Fremantle Residents East Fremantle Residents

294 92 178 52


Total

99

Fremantle Residents

Total

15


- MARCH 2012

Spaziani, Director Community Development Julie Caddy, Manager Library and Information Service

A summary of the operation and performance of the Fremantle Toy Library for the

The Fremantle Toy Library is jointly funded by the City of Fremantle and Town of East

Total

386 230

Visitors

January 451 February 490 March 561 Total 1502

Income

6 month concession

12 month concession

January 0 78.00February 44.00 78.00March 88.00 78.00Total 132.00 234.00

The Toy Library Officer position was vacant at the beginning of the quarter, with two job share positions amalgamated to a single Toy Library Officer role. Recruitment was completed and the new person began in late February. The need to staff the Toy Library with a variety of relief and casual staff during the recruitment phase impacted on customer use and perception of the service. Many users develop a friendly relationship with staff that contributes to the experience of using the service and the constantly changing faces were perhaps a deterrent for some. This factor, combined with the new location, summer school holidays and the beginning of the school year saw slow usage for the first two months of the quarter. March has seen a growth in memberships and loans from the service which is expected to continuas the year progresses. Staff report a change in their busiest days from the beginning to the end of the quarter, obviously as people develop their routines for the year. Some customers are still coming to grips with the new opening hours, and peak usother activities now being programmed in the Community Centre. There is also starting to be demand for the service outside its opening hours from people attending other programs at the Centre. Two unusual requests for membership were received during the quarter, one involving an intellectually disabled person, physically above the age limit, and the other from the Department of Child Protection for a family in their care. The Toy Library was able to assist both these requests, providing another facet to the service offered to the community. New shelving was largely installed during January, with the remainder following in March, making arrangement and promotion of the toy resources more effective, as well as clearing floor space that was holding many toys in the interim. Ordering of new toys was delayed until the new Officer had commenced and the shelving was available to hold them. Much tidying and rationalisation of storage has been able to be undertaken following the shelving installation in both public and staff areas


Page 22

12 month concession

6 month full fees

12 month full fees

Party hire

78.00 236.00 980.00 0 78.00 531.00 882.00 0 78.00 1003.00 1960.00 51.80234.00 1770.00 3822.00 51.80

The Toy Library Officer position was vacant at the beginning of the quarter, with two job share positions amalgamated to a single Toy Library Officer role. Recruitment was completed and the new person began in late February.

brary with a variety of relief and casual staff during the recruitment phase impacted on customer use and perception of the service. Many users develop a friendly relationship with staff that contributes to the experience of using the

tantly changing faces were perhaps a deterrent for some.

This factor, combined with the new location, summer school holidays and the beginning of the school year saw slow usage for the first two months of the quarter. March has seen a growth in memberships and loans from the service which is expected to continu

Staff report a change in their busiest days from the beginning to the end of the quarter, obviously as people develop their routines for the year. Some customers are still coming to grips with the new opening hours, and peak usage is starting to reflect some of the other activities now being programmed in the Community Centre. There is also starting to be demand for the service outside its opening hours from people attending other

or membership were received during the quarter, one involving an intellectually disabled person, physically above the age limit, and the other from the Department of Child Protection for a family in their care. The Toy Library was able to

e requests, providing another facet to the service offered to the

New shelving was largely installed during January, with the remainder following in March, making arrangement and promotion of the toy resources more effective, as well as

ng floor space that was holding many toys in the interim. Ordering of new toys was delayed until the new Officer had commenced and the shelving was available to hold them. Much tidying and rationalisation of storage has been able to be undertaken

ng the shelving installation in both public and staff areas


Party hire Total

1294.00 1535.00

51.80 3180.80 51.80 6009.80

The Toy Library Officer position was vacant at the beginning of the quarter, with two job share positions amalgamated to a single Toy Library Officer role. Recruitment was

brary with a variety of relief and casual staff during the recruitment phase impacted on customer use and perception of the service. Many users develop a friendly relationship with staff that contributes to the experience of using the

tantly changing faces were perhaps a deterrent for some.

This factor, combined with the new location, summer school holidays and the beginning of the school year saw slow usage for the first two months of the quarter. March has seen a growth in memberships and loans from the service which is expected to continue

Staff report a change in their busiest days from the beginning to the end of the quarter, obviously as people develop their routines for the year. Some customers are still coming

age is starting to reflect some of the other activities now being programmed in the Community Centre. There is also starting to be demand for the service outside its opening hours from people attending other

or membership were received during the quarter, one involving an intellectually disabled person, physically above the age limit, and the other from the Department of Child Protection for a family in their care. The Toy Library was able to

e requests, providing another facet to the service offered to the

New shelving was largely installed during January, with the remainder following in March, making arrangement and promotion of the toy resources more effective, as well as

ng floor space that was holding many toys in the interim. Ordering of new toys was delayed until the new Officer had commenced and the shelving was available to hold them. Much tidying and rationalisation of storage has been able to be undertaken

A severe storm left the Toy Library without power for several hours, and a burst hot water system left them without water for a couple of weeks, with both incidents affecting workflows and operations. The regular Toy Library volunteers have returned following the move and the Christmas break, and have been busy repairing and assembling toys, making costumes and cleaning or checking returned items. The assistance of these people makes the servicrun much more effectively and is very much appreciated by staff. March marked the 20anniversary of volunteer assistance to the Toy Library from Doug Dowdell who for many years has been very creative and innovative in finding ways to repair broken toygive them a new lease of life for the many children who use the service. The planned Easter storytime has been very popular with capacity bookings received and a reserve list started.


Financial

Nil Legal

Nil Operational

Nil Organisational

Nil

CONCLUSION

Use of the Toy Library has been growing slowly since the move from East Fremantle and has been influenced by a number of other factors. Memberships and loans increased as the quarter progressed and have reached expected levels in the final month.

STRATEGIC AND POLICY IMPL

Nil


Nil


Page 23

A severe storm left the Toy Library without power for several hours, and a burst hot water system left them without water for a couple of weeks, with both incidents affecting

The regular Toy Library volunteers have returned following the move and the Christmas break, and have been busy repairing and assembling toys, making costumes and cleaning or checking returned items. The assistance of these people makes the servicrun much more effectively and is very much appreciated by staff. March marked the 20anniversary of volunteer assistance to the Toy Library from Doug Dowdell who for many years has been very creative and innovative in finding ways to repair broken toygive them a new lease of life for the many children who use the service.

The planned Easter storytime has been very popular with capacity bookings received

CATIONS


EGIC AND POLICY IMPLICATIONS



A severe storm left the Toy Library without power for several hours, and a burst hot water system left them without water for a couple of weeks, with both incidents affecting

The regular Toy Library volunteers have returned following the move and the Christmas break, and have been busy repairing and assembling toys, making costumes and cleaning or checking returned items. The assistance of these people makes the service run much more effectively and is very much appreciated by staff. March marked the 20th anniversary of volunteer assistance to the Toy Library from Doug Dowdell who for many years has been very creative and innovative in finding ways to repair broken toys and give them a new lease of life for the many children who use the service.

The planned Easter storytime has been very popular with capacity bookings received








Cr David Hume

Cr Andrew Sullivan

Mrs Helen Ayers

Mr Gerard MacGill

Mr Michael Stack

Cr Maria Rico REASON/S FOR CHANGE TO OFFICER'S RECOMMENDATION


Page 24

CIAL REQUIREMENTS





Against



CONFIDENTIAL MATTERS

Nil.

CLOSURE OF MEETING

THE PRESIDING MEMBER DECLARED THE MEETING CLOSED AT


Page 25

CONFIDENTIAL MATTERS

THE PRESIDING MEMBER DECLARED THE MEETING CLOSED AT


THE PRESIDING MEMBER DECLARED THE MEETING CLOSED AT 5.52 PM.

SUMMARY GUIDE TO CITIZEN PARTICIPATION A

The Council adopted a Community Engagement to its commitment to involving citizens in its decision The City values community engagement quality of decision-making and the level of community Effective community engagement officers and citizens fully understand their respective rights and responsibilities as well as the limits of their involvement in relation to any decision

How consultative processes work at the City of Fremantle

The City’s decision makers

Various participation opportunities

Objective processes also used

All decisions are made by Council or the CEO

Precinct focus is primarily local, but also citywide

All input is of equal value

Decisions will not necessarily reflect the majority view received


Page 26

IZEN PARTICIPATION AND CONSULTATION

Community Engagement Policy in December 2010 to its commitment to involving citizens in its decision-making processes.

community engagement and recognises the benefits that can flow to the making and the level of community satisfaction.

community engagement requires total clarity so that Elected Members, Council fficers and citizens fully understand their respective rights and responsibilities as well as the limits of their involvement in relation to any decision to be made by the City.


1.

The Council, comprised of Elected Members, makes policy, budgetary and key strategic decisions while the CEO, sometimes via ondelegation to other City officers, makes operational decisions.

Various participation opportunities 2.

The City provides opportunities for participation in the decision-making process by citizens via itscouncil appointed working groupscommunity precinct system, and targeted community engagement specific issues or decisions.

Objective processes also used 3.

The City also seeks to understand the needs and views of the community via scientific and objective processes such as its bi-

All decisions are made by Council or the CEO 4.

These opportunities afforded to citizens to participate in the decisioninclude the capacity to make the decision. Decisions are ultimately always made by Council or the CEO (or his/her delegated nominee).

Precinct focus is primarily local, but also city- 5.

The community precinct sof geographic community of interest, but provides for input in relation to individual geographic areas as well as on city-wide issues.

6.

No source of advice or input is more valuable or given more weight by the decisionany other. The relevance and rationality of the advice counts in influencing the views of decisionmakers.

reflect the 7.

Local Government in WA is a representative democracy. Elected Members and the CEO are charged under the Local Government Act with the responsibility to make decisions based on fact and the merits of the issue without and are accountable for their actions and decisions under law. Elected Members are accountable to the people via periodic elections. As it is a representative democracy, decisions may not be made in favour of the majority view expressed via consultative processes. Decisions must also be made in accordance with any statute that applies or within the parameters


ND CONSULTATION

December 2010 to give effect making processes.

and recognises the benefits that can flow to the

requires total clarity so that Elected Members, Council fficers and citizens fully understand their respective rights and responsibilities as well as

to be made by the City.


The Council, comprised of Elected Members, makes policy, budgetary and key strategic decisions while the CEO, sometimes via on-

other City officers, makes

The City provides opportunities for participation in making process by citizens via

council appointed working groups, its ystem, and targeted processes in relation to

specific issues or decisions. The City also seeks to understand the needs and views of the community via scientific and objective

ennial community survey.

These opportunities afforded to citizens to participate in the decision-making process do not include the capacity to make the decision. Decisions are ultimately always made by Council or the CEO (or his/her delegated nominee).

system establishes units of geographic community of interest, but provides

in relation to individual geographic areas wide issues.

No source of advice or input is more valuable or given more weight by the decision-makers than any other. The relevance and rationality of the advice counts in influencing the views of decision-

Local Government in WA is a representative democracy. Elected Members and the CEO are charged under the Local Government Act with the responsibility to make decisions based on fact and the merits of the issue without fear or favour and are accountable for their actions and decisions under law. Elected Members are accountable to the people via periodic elections. As it is a representative democracy, decisions may not be made in favour of the majority view

consultative processes. Decisions must also be made in accordance with any statute that applies or within the parameters


Decisions made for the overall good of Fremantle

Diversity of view on most issues

City officers must be impartial

City officers must follow policy and procedures


Page 27


of budgetary considerations. All consultations will clearly outline from the outset any constraints or limitations associated with the

Decisions made for the overall good of 8.

The Local Government Act requires decisionmakers to make decisions in the interests of “the good government of the district”. This means that decision-makers must exercise their judgment about the best interests of Fremantle as a whole as well as about the interests of the immediately affected neighbourhood. This responsibility from time to time puts decisionthe expressed views of citizens from the local neighbourhood who may understandably take a narrower view of considerations at hand.

Diversity of view on most issues 9.

The City is wary of claiming to speak for the ‘community’ and wary of those who claim to do so. The City recognises how difficult it is to understand what such a diverse community with such a variety of stakeholders thinks about an issue. The City recognises that, on most significant issues, diverse views exist be respected and taken into account by the decision-makers.

10.

City officers are charged with the responsibility of being objective, non-political and unbiased. It is the responsibility of the management of the City to ensure that this is the case. It is also recognised that City officers can find themselves unfairly accused of bias or incompetence by protagonists on certain issues and in these cases it is the responsibility of the City’s management to defend those City officers.

policy and 11.

The City’s community engagement policy identifies nine principles that apply to all community engagement processes, including a commitment to be clear, transparent, inclusive, accountable andtimely. City officers are responsible for ensuring that the poother relevant procedure is that citizens are not deprived of their rights to be heard.



of budgetary considerations. All consultations will clearly outline from the outset any constraints or limitations associated with the issue.

he Local Government Act requires decision-makers to make decisions in the interests of “the

overnment of the district”. This means that makers must exercise their judgment

about the best interests of Fremantle as a whole as well as about the interests of the immediately affected neighbourhood. This responsibility from

ecision-makers at odds with the expressed views of citizens from the local neighbourhood who may understandably take a narrower view of considerations at hand. The City is wary of claiming to speak for the

and wary of those who claim to do so. The City recognises how difficult it is to understand what such a diverse community with such a variety of stakeholders thinks about an issue. The City recognises that, on most significant issues, diverse views exist that need to be respected and taken into account by the

City officers are charged with the responsibility of political and unbiased. It is

the responsibility of the management of the City to ensure that this is the case. It is also recognised

fficers can find themselves unfairly accused of bias or incompetence by protagonists on certain issues and in these cases it is the responsibility of the City’s management to defend

community engagement policy identifies nine principles that apply to all community engagement processes, including a

clear, transparent, responsive , andtimely. City officers are

responsible for ensuring that the policy and any other relevant procedure is fully complied with so that citizens are not deprived of their rights to be


Community engagement processes have cutoff dates that will be adhered to.

Citizens need to check for any changes to decision making arrangements made

Citizens are entitled to know how their input has been assessed

Reasons for decisions must be

Decisions posted on the City’s website


Page 28


processes have cut-off dates that will be adhered to.

12.

As City officers have the responsibility to provide objective, professional advice to decisionthey are entitled to an appropriate period of time and resource base to undertake the analysis required and to prepare reports. As a consequence, community engagement need to have defined and rigorously observed cutoff dates, after which date officers will not include ‘late’ input in their analysis. In such circumstances, the existence of ‘late’ input will be made known to decision-where community input is involved, the Council is the decision-maker and this affords members the opportunity to make input after the cut-off date via personal representations to individual Elected Members and via presentations to Committee and Council Meetings.

Citizens need to check for any changes to decision making arrangements made

13.

The City will take initial responsibility for making citizens aware of expected timedecision making processes, including dates of Standing Committee and Council Meetings if relevant. However, as these details can change, it is the citizens responsibility to check for any changes by visiting the City’s website, the Fremantle News in the Fremantle inquiring at the Customer phone, email or in-person.

Citizens are entitled to know how their input 14.

In reporting to decision-makers, City officers will in all cases produce a community engagement outcomes report that summarises comment and recommends whether it should be taken on board, with reasons.

Reasons for decisions must be transparent 15.

Decision-makers must provide the reasons for their decisions.

the City’s website 16.

Decisions of the City need to be transparent and easily accessed. For reasons of cost, citizens making input on an issue will not be individually notified of the outcome, but can access the decision at the City’s website under ‘community engagement’ or at the City Library or Service and Information Centre.



As City officers have the responsibility to provide objective, professional advice to decision-makers, they are entitled to an appropriate period of time and resource base to undertake the analysis required and to prepare reports. As a

ty engagement processes need to have defined and rigorously observed cut-off dates, after which date officers will not include ‘late’ input in their analysis. In such circumstances, the existence of ‘late’ input will be

-makers. In most cases input is involved, the Council is

maker and this affords community the opportunity to make input after the

off date via personal representations to individual Elected Members and via presentations

tee and Council Meetings. The City will take initial responsibility for making citizens aware of expected time-frames and decision making processes, including dates of Standing Committee and Council Meetings if relevant. However, as these details can change,

ponsibility to check for any the City’s website, checking in the Fremantle Gazette or

Customer Service Centre by person.

makers, City officers will in community engagement

that summarises comment and recommends whether it should be taken on board,

makers must provide the reasons for

Decisions of the City need to be transparent and easily accessed. For reasons of cost, citizens making input on an issue will not be individually notified of the outcome, but can access the

the City’s website under ‘community the City Library or Service and

Issues t

Section 5.23 of the new Local Government Act 1995, Meetings generally open to the public, states: 1. Subject to subsection (2), the following are to be

a) all council meetings; and b) all meetings of any committee to which a local government power or duty has

been delegated.

2. If a meeting is being held by a council or by a committee referred to in subsection (1) (b), the council or committee may close to members of the public the meeting, or part of the meeting, if the meeting or the part of the meeting deals with any of the following:

a) a matter affecting an employee or employees; b) the personal affairs of any per c) a contract entered into, or which may be entered into, by the local government

and which relates to a matter to be discussed at the meeting; d) legal advice obtained, or which may be obtained, by the local government and

which relates to a matter e) a matter that if disclosed, would reveal

i) a trade secret;ii) information that has a commercial value to a person; oriii) information about the business, professional, commercial or financial

affairs of a person.Where the trade secret or information is held by, or is about, a person other than the local government.

f) a matter that if disclosed, could be reasonably expected to i) impair the effectiveness of any lawful method or procedure for preventing,

detecting, investigating or dealing with any contravention or possible contravention of the law;

ii) endanger the security of the local government’s property; oriii) prejudice the maintenance or enforcement of a lawful measure for

protecting public safety.

g) information which is the subject of a direction given under section 23 (Ia) of the Parliamentary Commissioner Act 1971; and

h) such other matters as may be prescribed.

3. A decision to close a meeting or part of a meeting and the reason for the decision are to be recorded in the minutes of the meeting.


Page 29

Issues that Council May Treat as Confidential

Section 5.23 of the new Local Government Act 1995, Meetings generally open to the

Subject to subsection (2), the following are to be open to members of the public all council meetings; and

all meetings of any committee to which a local government power or duty has

If a meeting is being held by a council or by a committee referred to in subsection the council or committee may close to members of the public the meeting, or

part of the meeting, if the meeting or the part of the meeting deals with any of the

a matter affecting an employee or employees;

the personal affairs of any person;

a contract entered into, or which may be entered into, by the local government and which relates to a matter to be discussed at the meeting;

legal advice obtained, or which may be obtained, by the local government and which relates to a matter to be discussed at the meeting;

a matter that if disclosed, would reveal – a trade secret; information that has a commercial value to a person; orinformation about the business, professional, commercial or financial affairs of a person.

here the trade secret or information is held by, or is about, a person other than the local government.

a matter that if disclosed, could be reasonably expected to impair the effectiveness of any lawful method or procedure for preventing,

g, investigating or dealing with any contravention or possible contravention of the law; endanger the security of the local government’s property; orprejudice the maintenance or enforcement of a lawful measure for protecting public safety.

information which is the subject of a direction given under section 23 (Ia) of the Parliamentary Commissioner Act 1971; and

such other matters as may be prescribed.

A decision to close a meeting or part of a meeting and the reason for the decision are to be recorded in the minutes of the meeting.


s Confidential

Section 5.23 of the new Local Government Act 1995, Meetings generally open to the

open to members of the public -

all meetings of any committee to which a local government power or duty has

If a meeting is being held by a council or by a committee referred to in subsection the council or committee may close to members of the public the meeting, or

part of the meeting, if the meeting or the part of the meeting deals with any of the

a contract entered into, or which may be entered into, by the local government and which relates to a matter to be discussed at the meeting;

legal advice obtained, or which may be obtained, by the local government and

information that has a commercial value to a person; or information about the business, professional, commercial or financial

here the trade secret or information is held by, or is about, a person other

a matter that if disclosed, could be reasonably expected to - impair the effectiveness of any lawful method or procedure for preventing,

g, investigating or dealing with any contravention or possible

endanger the security of the local government’s property; or prejudice the maintenance or enforcement of a lawful measure for

information which is the subject of a direction given under section 23 (Ia) of the

A decision to close a meeting or part of a meeting and the reason for the decision


Page 30


Documents

LAC Minutes 09052012 - City of Fremantle€¦ · table of contents item no subject page declaration of opening / announcement of visitors 1 nyoongar acknowledgement statement 1 in