Lab Test Report - Samsung · Cloud Print Drive, ... and the rated yield of, each cartridge and the belt. Other consumables, including the fuser ... Samsung ProXpress C2620DW Lab Test

Lab Test Report

BLI RECOMMENDATION

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A Comprehensive BLI Laboratory Evaluation DECEMBER 2014

The Samsung ProXpress C2620DW offers excellent ease of use both from the desktop and at the device, but what really separates it from the competition is its very low cost of ownership. Users can toggle between the PCL and SPL drivers via a well-designed interface. Down-loadable, workflow-based apps can be run on the touchscreen (un-usual for single-function printers), which allows users to check counters and status and access the Help function. The legal-size laser printer offers compatibility with NFC technology, the Samsung Mobile Print App, Apple AirPrint and, natively, the ability to output files from Google Cloud Print Drive, all of which can boost worker productivity. Thanks to several noteworthy features such as standard automatic duplexing, the Eco tab in the driver interface and the Eco button on the display, the ProXpress C2620DW helps organizations become more “green” and save money, too. Administrators can further reduce costs by control-ling access to color usage thanks to the Job Accounting plug-in for the fleet management utility. With crisp text and dark solids in general of-fice documents, the ProXpress C2620DW provided business graphics output that exhibited bright colors; productivity was competitive. The unit carries a much lower than average purchase price and offers a sup-plies cost per page that’s among the lowest; this translates to a TCO over 36 months that’s also among the lowest compared with competi-tive devices tested to date. Offering excellent overall value based on performance, features and cost of ownership, the Samsung ProXpress C2620DW is highly recommended by BLI.

Samsung ProXpress C2620DW27 PPM Color Laser Printer

Test duration: Two months, including a 30,000-impression durability test.

Maximum monthly duty cycle: 60,000 impressions.

Manufacturer’s recommended monthly volume: Up to 6,000 impressions.

More information on the Samsung ProXpress C2620DW is available through bliQ (www.buyerslab.com/bliQ).

Reliability .......................................................................... ExcellentAdministrative Utilities .....................................................Very GoodFeedback to Workstations ................................................Very GoodEase of Network Setup.....................................................Very GoodPrint Drivers ...................................................................... ExcellentColor/Black Print Quality ..................................................Very GoodColor/Black Print Productivity .................................................. GoodEase of Use ....................................................................... ExcellentFeature Set ......................................................................Very GoodSecurity Features ............................................................. Not RatedEnvironmental Features ................................................... Not RatedToner Yield .......................................................................Very GoodCost per Page ...................................................................... 7.527¢Value ................................................................................ Excellent

BuyersLab.com This report has been reproduced with the written permission of Buyers Laboratory LLC. Any duplication of this report without the written permission of Buyers Laboratory is unlawful and violators will be prosecuted. ©2014 Buyers Laboratory LLC. To purchase reprints, contact BLI at (201) 488-0404 (x17) or at [email protected].

Samsung ProXpress C2620DW Lab Test Report


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STRENGTHS

• Highly reliable—flawless durability performance and simple routine maintenance procedures will keep downtime to a minimum

• Strong value proposition based on performance, features and a very low cost of ownership

• Workflow-based web apps can be run on the display

• The touchscreen makes menu navigation and direct printing simple

• The ability to save settings for frequently used jobs in the driver interface enhances ease of use at the desktop; Samsung Universal Print Driver (UPD) streamlines driver deployment

• Supports NFC technology, the Samsung Mobile Print App and Google Cloud Print (native) for simplified mobile print-ing and scanning

• “Green” features include standard automatic duplexing and toner-save mode, along with the Eco tab, the Easy Eco Driver and the Result Simulator in the drivers, as well as the Eco button on the display

• Administrators can restrict access to, among other things, color usage (via a plug-in for the fleet management utility) in an effort to conserve resources and lower TCO

• Fast first-print time from overnight sleep

• Bright colors in business graphics output, as well as sharp photographic images that had the entire range of half-tones, in print mode

• Crisp text, dark solids and smooth transitions from light to dark output in black mode

• Standard wireless interface; accommodates heavier media through the drawers than most competitive devices

WEAKNESSES

• Slow first-print times for the Excel and PowerPoint test files

RELIABILITY EXCELLENT

The unit is certified highly reliable by BLI after producing 30,000 impressions with no misfeeds recorded and no service required.

PMs/Malfunctions Service Required Meter Count (Impressions)

Starting Meter Count 0

Ending Meter Count 30,000

Total Misfeeds/Misfeed Rate 0/Not applicable

Service Calls 0

, — and represent positive, negative and neutral attributes, respectively.

TEST RESULTS AND OBSERVATIONS

BuyersLab.com This report has been reproduced with the written permission of Buyers Laboratory LLC. Any duplication of this report without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. ©2014 Buyers Laboratory LLC. To purchase reprints, contact BLI at (201) 488-0404 (x17) or at [email protected].



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ADMINISTRATIVE UTILITIES VERY GOOD

Samsung SyncThru Web Service, the embedded web server, lets administrators perform a many tasks, including changing device, security and network settings, as well as viewing several counters. The home screen (above) is particularly helpful as it provides a place where administrators can view top-level information.

Samsung SyncThru Web Admin Service enables administrators to manage a fleet of mixed hardware. Typical of OEM-developed network management tools, details about third-party devices depend on what’s provided by the specific manufacturer. Via an optional plug-in, administrators can limit or restrict color usage. Overall, BLI feels that the utility is feature-rich and easy to use.

ADMINISTRATIVE UTILITIES




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FEEDBACK TO WORKSTATIONS VERY GOOD

Samsung Printer Status delivers pop-up messages for warnings and errors such as when toner is low or paper has been depleted. Typical of devices in this class, no print job completion notification is available, but users can configure the utility to pop up when a job is in progress. The unit can’t be set to beep if an error has occurred, but this shouldn’t be an issue considering it’s designed for small workgroups.

The pop-up is particularly helpful, providing toner status in gauges and links to the user guide and to order supplies.

Users can proactively access the embedded web server (via the IP address or, on the Samsung tab of the driver interface, the Printer Status button) to view status. Remaining life of toner and the transfer unit are indicated by color-coded gauges with text, and users can also see the number of impressions made with, and the rated yield of, each cartridge and the belt. Other consumables, including the fuser and waste container, show, in text, the number of pages used and the rated yield.




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On the homepage of the embedded web server, users can see paper status displayed in text such as Ready or Empty, as well as media type and size loaded. Status of the output tray is also shown in text.

Via the embedded web server, administrators can establish email alerts for a handful of conditions, including when service is required or a new firmware update has been issued, to be sent to designated personnel. Two lists with multiple email addresses can be maintained.

Similar feedback information provided in SyncThru Web Service can be accessed through the fleet management utility or Samsung Easy Printer Manager; the same is true of configuring email alerts. Samsung Printer Diagnostics is another tool that users can open to view device and toner status for multiple Samsung devices.

While Printer Status doesn’t offer taskbar alerts, users can receive them via Easy Printer Manager by clicking the icon. What’s more, the utility discovers all Samsung devices on the network and allows administrators to manage up to 20 of them, thereby eliminating the need to have multiple tools loaded.

EASE OF NETWORK SETUP VERY GOOD

Physical setup is straightforward as the unit comes fully assembled (the optional drawer wasn’t tested). Due to size and weight concerns, Samsung recommends two people lift it out of the box and place it in the desired location. Packaging materials aren’t exces-sive. Starter print cartridges (rated yields, 2,000 and 1,500 pages for black and each color, respectively) are preinstalled; users must take them out to remove the protective seals and can then reinsert them.

EASE NETWORK SETUP 2




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The disc launches when inserted in the drive, the IP address is assigned and the port is created, all automatically; the unit auto-detects optional accessories. Via the default routine, it takes seven clicks to install the PCL, SPL and scan drivers, Easy Printer Man-ager and two other pieces; users will be up and running in a matter of minutes.

Administrators can perform remote installation of drivers onto multiple PCs with Sync-Thru Web Admin Service.

One-to-one and one-to-many cloning are achieved through the embedded web server and the fleet management utility, respectively; this function can only be done with devices in the same family, which is common.

SyncThru Web Admin Service and the UPD can be downloaded from Samsung’s website.

PRINT DRIVERS EXCELLENT

The unit comes with PCL 5c/6 drivers and the proprietary SPL driver, all of which are com-patible with Windows and Mac operating systems, as well as environments running Linux or UNIX. There’s just one interface for the drivers, between which users can toggle.

The main screen of the interface includes preset settings for frequently programmed jobs and allows users to save their own, thereby reducing feature selection to a single click. Otherwise, users will have to navigate the driver (duplex and orientation are on the Basic tab, while quantity and paper size are on the Paper tab). Graphical changes in the top right corner show when specific features have been selected.




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The Graphics tab lets users select the type of document to be output to better match it with the original, while toner-save mode helps conserve resources and save money.

By clicking the Advanced button under Color Mode on the Graphics tab, users can adjust image quality settings such as brightness and saturation.




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Users can enable environmentally friendly features from the Eco tab, rather than having to navigate multiple screens, while the Result Simulator at the bottom provides users with estimates for CO2, energy and paper consumption for the programmed job.

By checking the “Start Easy Eco Driver before printing job” box on the Basic tab, users can apply “green” features and, among other things, remove unwanted text and images without affecting the original document, all of which helps save money.




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On the final tab, users can access a help function and visit Samsung’s website to check for updates and order supplies.

The UPD supports Samsung devices (including SPL only hardware) and many others from third parties (PCL or PostScript), allowing users to access available network and local devices without installing additional drivers. Users can click the Search Now button to view the status and properties of devices, which can be grouped in such a way so users can instantly see at-a-glance details of their frequently used hardware.

Samsung ProXpress C2620DW Print Driver Features

PCL 6 SPL

Auto Feature/Device Detection No No

Booklet Printing Yes Yes

Collate Yes* Yes*

Max Paper Sources per Job 2 2

Mirror Image No No

Negative Image No No

N-up Printing 2 to 16 2 to 16

Overlay Yes Yes

Paper Gauge No No

Print and Hold Yes Yes

Proof Print Yes Yes

Quantity Selection 999 999

Reduction/Enlargement Auto, 10% to 400% Auto, 10% to 400%




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PCL 6 SPL

Resolution Modes (dpi) Standard, High Quality Standard, High Quality

Save Settings Yes Yes

Secure Print Yes Yes

Watermarks/Custom Watermarks Yes Yes

Cover Mode Yes (front/back, without image) Yes (front/black, without image)

Poster Mode Yes (up to 4 x 4) Yes (up to 4 x 4)

Separator Pages No No

Toner Gauge No No

Toner Save Yes Yes

Print All Text as Black Yes Yes

* File size doubles regardless if collate is selected from the driver or the print screen within the application.

COLOR/BLACK PRINT QUALITY VERY GOOD

Business graphics output exhibited average consistency of solids and sharpness of fine detail, with well-produced pastel shades, clearly defined backgrounds and vibrant colors in charts and graphs. Photographic images were sharp and had the full range of halftones, with average smoothness, while flesh tones were slightly yellowish.

Characters were fully formed and sharp, with average darkness and smooth curves/serifs. Closely spaced fine lines remained distinct and lines were of a consistent thick-ness, while circles and diagonal lines displayed some evidence of breakup and stair-stepping, respectively. No overspray was noticed around text and line art. Grayscale was visible over the entire range, with distinct separation between all levels; halftone coverage was smooth, with minimal banding. Solids were dark and had competitive consistency of coverage.

According to Samsung, its ReCP (Rendering Engine for Clean Page) technology enhances color print quality by producing vivid, sharp and extremely fine images.

Text Very Good

Line Art Very Good

Halftone Pattern Very Good

Halftone Range Excellent

Solids Very Good

Color Business Graphics Very Good

Color Photographic Images Very Good

Color Shift Very Good

PRINT/COPY QUALITY 2




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Color Shift

Test Point Delta E BLI Rating

8,000 3.11 Very Good

15,500 3.91 Very Good

24,500 4.52 Good

30,000 3.83 Very Good

Delta E is a measurement assessing the distance between colors. The readings reflect the average shift of the gamut from the previous measured point.

Samsung ProXpress C2620DW Color Gamut

Color Print Density Readings

Cyan Magenta Yellow

Samsung ProXpress C2620DW 1.10 1.24 0.97

Average for devices in this class tested to date 1.14 1.19 0.89

Density of a printed image with blocks of all solid colors (based on the average of two readings for each color).

Print Density Range

Samsung ProXpress C2620DW 1.14 to 1.44

Average for devices in this class tested to date 1.14 to 1.78

Measurements are based on four readings corresponding to four different solid black locations on the output. The higher the density reading, the darker the image.

Print Density Average

Samsung ProXpress C2620DW 1.42

Devices in this class tested to date 1.44

The higher the density reading, the darker the image.




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Visible Halftone Range

Samsung ProXpress C2620DW 10% to 100%

Halftone increments on test original 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, 90%, 100%

The halftone range test original consists of 10 blocks of increasing dot-fill levels.

COLOR/BLACK PRINT PRODUCTIVITY GOOD

First-print time from overnight sleep is much faster than the average compared with legal-size color laser/LED printer MFPs in this class tested to date.

First-print times for the Word and PDF test files are competitive, as are running speeds when printing sets in all tested full-color and black modes. Running speeds when print-ing BLI’s job stream, which simulates typical traffic in a workgroup, in full-color and black modes are also competitive.

— First-print times for the Excel and PowerPoint files are slower than average.

First-Print Time from Overnight Sleep

Samsung ProXpress C2620DW 15.94

Competitive Average 32.10

Device sits idle overnight; a single-page black Word document is sent to the device; first-print time in seconds indicates the time it took to warm up, process, image and deliver a single-page test document to the output tray. The unit was tested with the PCL driver.

First-Print Times by File Type | Competitive Average

Windows XP Time in Seconds

Word DOC Black Text 13.39 11.56

Excel XLS Color Text 16.07 12.72

PowerPoint PPT Color Graphic/Text 18.09 14.08

Acrobat PDF Black Graphic/Text 14.15 12.98

First-print time in seconds indicates the time it took to process, image and deliver a single-page test document set to the output tray. The unit was tested using the PCL driver.

PRINT/COPY PRODUCTIVITY 2




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First-Print Times by File Type

Tested ModelCompetitive Average

0 Seconds 5 15 2010 25

Word DOC

Acrobat PDF

PowerPoint PPT

Excel XLS

BLI’s Tested Print Speeds versus Manufacturer’s Rated Speeds

0 20

Excluding First Page

Including First Page

Rated Speed

Pages per Minute

24.53

24.80

22.24

22.88

27

27

Average Speed

10

ColorMonochrome

Print speed is tested using BLI’s Monochrome Test Original with 6% page coverage and BLI’s XLS test document, which consists of color text and graphics. The test page is printed in a quantity equal to double the vendor’s rated print speed for the device in each mode tested (e.g., if the vendor’s rated print speed is 20 ppm, 40 pages are printed). The unit’s print speeds were tested using the PCL driver.




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Average Print Productivity | Competitive Average

SPEED IN PPM PERCENT OF RATED SPEED

FULL COLOR

1:1 20.7 21.4 76.6 76.6

1:2 12.0 13.4 44.5 48.3

BLACK

1:1 21.9 22.9 81.3 80.5

1:2 12.0 13.9 44.5 49.1

Efficiency is tested using a 10-page full-color document and a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings (derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1, 5 and 10 sets). The unit’s efficiency was tested using the PCL driver.

Job Stream | Competitive Average

SPEED IN PPM PERCENT OF RATED SPEED

Full Color 12.9 15.8 47.7 58.6

Black 16.2 20.3 47.7 55.8

BLI’s job stream includes Word documents, Outlook email messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF files, totaling 19 pages. This test simulates the type of traffic a typical device might experience in a real-world, multi-user environment. All of the files are sent to the device as a group, at which time the stopwatch begins; timing ends when the last page of the last file exits the device. Job stream efficiency is determined by the percentage of the rated speed at which the device operates when producing real-world jobs. The closer the rate is to 100%, or if it exceeds 100%, the more efficient the device.

EASE OF USE EXCELLENT

The control panel has two hard keys and three LEDs, one of which is in the Power/Wake Up key. Navigation of the display is made easy as it’s a touchscreen (some devices at this level still offer only a basic LCD). Users can view toner status in the bottom-left corner of the main screen, and the Help function provides good information that‘s listed by specific function.

EASE USE 2




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Users can default the unit to the most environmentally responsible settings through the Eco button on the display.

Adjusting the drawer for different-size media is simple: the length guide slides and the width guides move in sync, once the green tabs have been pressed. To accommodate legal-size paper, users unlock the green tab in the front of the drawer and can then pull out the front of the drawer. And while there’s a spring-loaded ramp that needs to be locked down, there are no corner separators or anything else to make the process of loading paper difficult.

Typical of competitive devices, users must set the new paper size via the display.

Clearing a misfeed from the front of the unit is easy. Consumables don’t have to be removed, and users receive a graphical depiction of the unit on the display, with text instructions (users will have to press a button for each step).

The unit has one misfeed access area in the rear. While it likely won’t be an issue, if the unit is positioned against a wall, it will have to be turned around to clear the jam.

Replacing print cartridges is clean: users simply open the front cover by pressing the button at the front edge of the output tray and can then pull out the consumables assem-bly and remove the spent cartridge without having to unlock anything. Instructions are provided on the display, packaging and inside the cover should guidance be required.

While slots in the assembly are color-coded, they’re not “keyed”; if a cartridge is dropped in the wrong slot, an alert will come up on the display.

Compared with competitive devices tested to date, BLI estimates users will have to replace supplies less frequently than with competitive devices.

Projected 36-Month User Interventions (Over 90,000 impressions)

0 40 60 80 100

Tested Model 47

Competitive Average 70

20

User interventions are calculated based on BLI’s average tested toner yields (using the ISO 24712 test target, printed in a semi-continuous mode), as well as the manufacturer’s rated yields for other consumables (drums, developer units, waste containers, etc.). BLI calculates the total number of supplies and maintenance parts that would be required to output 90,000 pages (assumes 2,500 pages per month, which is an average volume for this class of device, over three years). Each individual cartridge or other consumable is counted as one intervention. Long-life maintenance parts, such as fuser kits and rollers, and paper supply replenishments, aren’t included in BLI’s calculations. Depicted scenario is for illustrative purposes only. The actual number of interventions over three years will vary based on a number of factors, including (but not limited to) page coverage, run lengths, usage patterns, periods of inactivity and calibrations performed.




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FEATURE SET VERY GOOD

The unit offers a variety of ways to print from mobile devices. A BLI Summer 2013 Outstanding Achievement award winner, Samsung NFC technology allows users to tap an NFC-enabled device to the unit and print, scan or fax files via the Samsung Mobile Print App, which won a BLI Pick in Summer 2012; the app lets users print directly from smartphones, tablets and laptops without the need for additional drivers. Moreover, the unit has native support for Google Cloud Print, allowing users to print from the mobile devices.

The unit is enabled with Samsung XOA-Web, allowing it to run apps such as Samsung AnyWeb Print, which lets users collect and print web content in a customized layout.

Print from USB is standard. When the USB drive is inserted, the USB menu is automati-cally brought up on the display. PDF and JPEG formats are supported (note that other formats appear to be selectable as they’re not ghosted out; an error message will appear on the display if users choose a non-supported format). Users can change a multitude of settings—quantity, color/black, simplex/duplex, paper source, auto-fit—prior to output, but can’t choose to print multiple files simultaneously.

The unit has a standard wireless interface. Media handling from the drawers, at up to 59-lb. bond, is above average compared with legal-size color laser/LED printer MFPs in this class.

Standard (256 MB) and maximum (512 MB) memory capacities are competitive. Stan-dard and maximum paper capacities of 300 and 820 sheets, respectively, are also com-petitive, as is the 50-sheet bypass. Media handling from the bypass, at up to 59-lb. bond, is competitive, too. Output capacity is a competitive 150 sheets. Standard auto-matic duplexing helps reduce waste and lower costs.




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SECURITY FEATURES NOT RATED

AUTHENTICATION802.1x wireless Standard

SMTP Standard

Biometric No

ID Card No

HID NA

Common Access NA

Other NA

Registered department or user ID codes No

Number NA

ACCESS CONTROLRestrict color Optional (Job Accounting plug-in for SyncThru Web Admin Service)

Control panel lock/disablement Standard

Restrict USB port Standard

Restrict direct printing NA

Restrict other NA

HARD DRIVEEncryption NA

Maximum level NA

Overwrite NA

Method NA

Maximum number after a job NA

Maximum number at end of lease NA

Lock NA

Removable NA

Password-protected mailboxes NA

Data auto-deletion in mailboxes NA

JOB TRACKINGJob logs NoDigital signature No

Verify document came from device NA

Verify document came from specific user NA

JOB PROTECTIONEncrypted secure print No

Secure print No

Unauthorized scan/copy protection block (watermark) No

Compatible with same-brand devices NA

Compatible with third-party devices NA

NETWORK SECURITY/PROTOCOLSProtocol disablement Standard

Port disablement Standard

IP address filtering Standard

MAC address filtering Standard

HTTPS Standard

Self-signed certificate Yes

Certificate signing request Yes




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IPsec Standard

IPv6 Standard

Secure Sockets Layer (SSL) Standard

S/MIME encryption No

SNMPv3 support Standard

Transport Layer Security (TLS) Standard

Trusted Platform Module (TPM) No

CERTIFICATIONSCommon Criteria No

EAL level NA

Capabilities certified NA

FIPS 140-2 No

Level NA

IEEE 2600 No

OTHERAdministrator password length Up to 18 alphanumeric characters

Password-protected web server Yes

Additional features NA

Third-party features NA

NA: Not applicable

ENVIRONMENTAL FEATURES NOT RATED

Specified capable of running 30% post-consumer recycled paper Yes



Instant/Quick Fusing Yes

Duplexing Yes

Toner-save mode Yes

RoHS compliant Yes

Percent of product made from previous devices Amount unknown

Percent of product made from post-consumer materials Amount unknown

Percent of product made from pre-consumer materials Amount unknown

Percent of product made from bio-based materials Amount unknown

Product designed for recycling (easily disassembled, no binding agents) Yes

Items that can be recycled Metals, plastics

Hardware remanufacturing program for this product Yes

Cartridge recycling program for this product Yes

Prepaid label for return of cartridges/bottles for this unit Yes

Toner recycling system No

Ability to program features such as duplexing and auto shut-off over entire fleet Yes

What tool can be used to do this?SyncThru Web Admin

ServiceGreen packaging materials for the product No

Green packaging materials for its consumables No




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Packaging materials usedEPS, SUK225 (cardboard,

Styrofoam cushion)Eco-Label Certifications ENERGY STAR Yes

OtherThe Eco Declaration, Ger-many Blue Angel, Korea Eco Label, EPEAT Bronze

Tested energy consumption levels of the device (watts) Ready/Idle 15.2

Energy-save NA

Sleep mode 2.1

During Printing 467.1

How fast can this product be programmed to go into the following modes (seconds) Ready/Idle 0

Energy-Save NA

Sleep mode 20

Can the above settings be programmed by a walk-up user? Yes (sleep)

First-print time out of sleep mode (seconds) 17

Emissions output from this device for the following substances (mg/h) Ozone Clr/Blk: 0.3

Styrene Clr: 0.87; Blk: 0.21

Benzene Clr: 0.002; Blk: 0.004

TVOC Clr: 14.5; Blk: 5.43

Dust Clr: 0.33; Blk: 0.36

Other None

NA: Not applicable

TONER YIELD VERY GOOD

Based on an average of two cartridges per color, tested yields for black and magenta above average compared with legal-size color laser/LED printer MFPs in this class tested to date, while those for cyan and yellow are competitive. The average tested yield for each color surpassed the declared specification by a wide margin.

Tested Toner Yield | Competitive Average

Black Cyan Magenta Yellow

Tested Impressions 7,946 6,300 5,479 5,176 5,479 4,852 5,479 5,144

Rated Yield 6,000 5,578 3,500 4,400 3,500 4,400 3,500 4,400

Rated Drum Yield 6,000 41,578 3,500 40,956 3,500 40,956 3,500 40,956

Tested impressions is based on an average of two cartridges per color using the ISO 24712 five-page color test original. Some devices in the competitive group employ a cartridge that includes the toner and drum in a single component; in those cases, rated toner yield is used as the rated drum yield in calculating the average.




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VALUE EXCELLENT

The unit carries a purchase price that’s much lower than the average compared with similarly equipped legal-size color laser/LED printer MFPs in this class, while supplies cost per page is among the lowest versus competitive devices tested to date. Over the course of 36 months, cost of ownership is also among the lowest. Combining TCO with performance and features, the unit offers excellent overall value.

Tested Supplies Cost per Page

Black Cyan Magenta Yellow TOTAL

Toner CPP 1.372¢ 1.861¢ 1.861¢ 1.861¢ 6.596¢

Supplies CPP 7.099¢

Competitive Average 10.988¢

Toner CPP is based on the web pricing for the cartridges and BLI’s tested yields. Supplies CPP adds web pricing and the rated yield of the waste container.

36-Month Lifecycle TCO Analysis

Supplies Costs

Pag0s per Month 1,000 3,500 6,000

Samsung ProXpress C2620DW $2,555.64 $8,944.74 $15,333.84

COMPETITIVE AVERAGE $3,955.52 $13,844.32 $23,733.12

Values are in U.S. dollars.

Values are in U.S. dollars. The pricing included in this TCO is provided from the manufacturer/distributor or obtained from reseller websites at the time of publication (pricing may vary in other regions or at a later date). TCO includes full-color supplies CPP (based on BLI’s tested yields) multiplied out over 36 months, at stated monthly volumes. For comparative purposes only; actual costs may vary based on page coverage and percentage of black and color pages output.




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Supplies and Hardware Costs

Pages per Month 1,000 3,500 6,000

Samsung ProXpress C2620DW $3,054.64 $9,443.74 $15,832.84

COMPETITIVE AVERAGE $4,692.52 $14,581.32 $24,470.12

Values are in U.S. dollars.

Values are in U.S. dollars. The pricing included in this TCO is provided from the manufacturer/distributor or obtained from the reseller websites at the time of publication (pricing may vary in other regions or at a later date). TCO includes full-color supplies CPP (based on BLI’s tested yields) multiplied out over 36 months, at stated monthly volumes and the purchase price of the device. Costs for paper, power, and maintenance contracts aren’t included in BLI’s pricing. For comparative purposes only; actual costs may vary based on page coverage and percentage of black and color pages output.




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Test Environment: This product was tested in BLI’s 10,000-square-foot U.S. test lab, in an environment monitored by an Extech RH S20 Digital RH/Temperature Recorder and Honeywell Model 61 Seven-Day Temperature/Relative Humidity Chart Recorder. All products lab tested by BLI are powered by dedicated circuits that are protected by ESP (Electronic Systems Protection, Inc.) surge protectors to prevent transient power and communication disturbances from impacting equipment under test.

Test Equipment: BLI’s dedicated test network, consisting of Windows 2003 servers, Windows 7 workstations, 10/100BaseTX network switches and CAT5 cabling.

Test Duration: Products are tested for two months, a portion of which consists of a durability test during which the product is run at its manufacturer-rated maximum monthly volume, with varying daily test volumes designed to replicate real-world use over an eight-hour workday. This variable schedule includes a mix of various-size documents, simplex and duplex modes, and a mix of short, moderate and long run lengths, and on/off cycles, throughout the day.

Tested Configuration: Samsung ProXpress C2620DW base unit.

Test Procedures: The test methods and procedures employed by BLI in its lab testing include BLI’s proprietary procedures and industry-standard test procedures, which include a BLI-developed variation of ASTM’s 1318-90 Test Method for Determination of Productivity using Electrostatic Copy Machines. In addition to a number of proprietary test documents, BLI uses an industry-standard KATUN test original for evaluating black image quality and test suites from Quality Logic to evaluate applications compatibility. In addition to a visual observation under a Graphiclite D5000 Standard Viewer, color print quality is tested using a color test target, which is read using the X-Rite Eye-One/iO Color Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. In addition, density of black and color output is measured using an X-Rite 500 Series Densitometer. Georgia-Pacific Spectrum Multi-Use 20-lb. bond is used in the tests, 10 percent of which is recycled paper containing 30 percent post-consumer content. Image quality is tested using Georgia-Pacific Printing Paper (96 brightness, 22-lb. bond). Units are tested for compatibility on Windows 7 with Microsoft Office Suite 2010, as well as Adobe Acrobat Reader 10.0.

SUPPORTING TEST DATA

Gerry Stoia, CEO

Anthony F. Polifrone, Managing Director

Gerry O’Rourke, Managing Director, BLI International

Patti Clyne, Senior VP of Sales

Daria Hoffman, Managing Editor

Dr. Simon Plumtree, European Managing Editor

Tracie Hines, Senior Editor, Competitive Analysis Reports

Jamie Bsales, Senior Product Editor, Solutions

George Mikolay, Senior Product Editor, A3 MFPs

Marlene Orr, Senior Analyst, Printers and A4 MFPs

Lisa Reider, Senior Product Editor, Scanners and Environmental

Carl Schell, Senior Writer

Priya Gohil, Senior Editor

Jessica Schiffenhaus, Associate Editor

Kaitlin Pendagast, Research Editor

David Sweetnam, Head of European Research and Lab Services

Pete Emory, Director of Laboratory Operations

Martin Soane, European Lab Manager

Pia Beddiges, Manager of Competitive Services

Anthony Marchesini, IT Director

T.R. Patrick, Art Director

BUYERS LABORATORY LLC • North America • Europe • Asia


LAB TESTED

RELIABILITY CERTIFIED

2014

CERTIFICATE OF RELIABILITY

THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE

NORTH AMERICA EUROPE ASIA WWW.BUYERSLAB.COM

BUYERS LABORATORY LLC

COPYRIGHT ©2014 BUYERS LABORATORY LLC. REPRODUCTION WITHOUT THE WRITTEN PERMISSION OF BLI IS STRICTLY FORBIDDEN.

Anthony F. PolifroneMANAGING DIRECTOR

DECEMBER 2014

This is to certify that when subjected to a 30,000-impression Buyers Lab durability test, the Samsung ProXpress C2620DW proved to be a highly reliable product.

Awarded to

SAMSUNG ELECTRONICS AMERICAfor the performance of the

Samsung ProXpress C2620DWin BLI’s in-house durability test.

Copyright ©2014 Buyers Laboratory. Reproduced with the written permission of BLI.

Documents

Lab Test Report - Samsung · Cloud Print Drive, ... and the rated yield of, each cartridge and the belt. Other consumables, including the fuser ... Samsung ProXpress C2620DW Lab Test