Lab Ipphone

7/30/2019 Lab Ipphone

1/19

Lab: Implementing IP Phones

Task 1: Configuring System ParametersIn this task, you will prepare the Cisco Unified Communications Manager server for load-

sharing and redundancy by configuring different device pools that refer to different Cisco

Unified Communications Manager groups. Each group will include both servers, but the

priority of the servers will be different in the groups.

Cisco Unified Communications Manager Groups

Step 1 Navigate to System > Cisco Unified CM Group and clickFind.

Step 2 Choose Default from the list displayed.

Step 3 In the Cisco Communications Manager Group Members area, the publisher(CUCM1) should already be in the Selected Cisco Communications Managers pane.

Step 4 ClickSave. You might be notified about the reset of devices. ClickOKif a pop-up

window appears.

Step 5 ClickAdd New orCopy and repeat the above procedure to create a second group

called

Step 6 Verify that both groups are shown in the Find and List Cisco Unified CM Groups

page.

Configure Device Pools

In this section, you will create device pools that are named to reflect their Cisco Unified

Communications Manager group. One device pool is named Default; it uses the Default Cisco

Unified Communications Manager group. The other device pool is called SubPub because it

uses the SubPub Cisco Unified Communications Manager group.

Step 7 Navigate to System > Device Pool and clickFind.

Step 8 ClickDefault in the list shown.

Step 9 Verify that these characteristics are selected:

Cisco Unified Communications Manager Group: Default

Date/Time Group: CMLocal (use the date, time and time zone of the Cisco

Unified Communications Manager server)

Region: Default

SRST Reference: Disable

Step 10 ClickCopy.

Step 11 Change the device pool name to SubPub and the Cisco Unified Communications

Manager Group to SubPub. Leave all other parameters at the displayed value and

clickSave.


2/19

Activity Verification

You have completed this task when you attain these results:

There are two Cisco Unified Communications Manager groups. Both include both servers (in

different order).

There are two device pools. Each one uses a different Cisco Unified Communications Manager

group.


3/19

Task 2: Add IP Phones Using Auto-Registration

In this task, you will configure Cisco Unified Communications Manager to automatically add

new phones using auto-registration.

Activity Procedure

Complete these steps:

Cisco Unified Communications Manager Configuration

Step 1 In order to watch the registration process per phone, close CIPC phones.

Step 2 Go to System > Cisco Unified CM and clickFind.

Step 3 In the list shown, select publisher serverCUCMx

Step 4 Enter 2001 for the starting directory number and 2002 for the ending directorynumber in the Auto-Registration Information area. After you leave the ending

directory number field (for example, by using the Tab key) the system will

automatically uncheck the Auto-Registration Disabled on This Cisco Unified

Communications Manager check box.

Step 5 ClickSave.

Registering IP Phones by Auto-Registration

Step 6 Reset your phone1.

Step 7 Observe as the IP phone cycles through the registration process. When the IP phone

has successfully registered, it will display the date, time, and directory number.

Step 8 On the registered IP phone, press the Settings button, and then enter3 on your

keypad to view the Network Configuration of the IP phone. Press 21 to view the

Cisco Unified Communications Manager settings.

The IP address of the Cisco Unified Communications Manager that is designated as

the primary Cisco Unified Communications Manager is displayed with the word

Active to the right.

Step 9 load phone2. phone

Step 10 Repeat Step 8 for Phone2. Press the Settings key and then enter3 on your keypad toview the Device Configuration. Enter1 on your keypad or press the Select softkey.

Again you will see the primary and secondary Cisco Unified Communications

Managers and their status.

Step 11 Plug the Ethernet cable of phone3 phone.

Step 12 Observe as the IP phone cycles through the registration process. This IP phone

should fail to obtain the directory number and should be unable to auto-register

because the auto-registration directory number range was limited to two directory

numbers.

Step 13 In Cisco Unified Communications Manager Administration, choose Device > Phone

and clickFind without changing any parameters. A list of all registered IP phones isdisplayed.


4/19

The device pool and IP address of the Cisco Unified Communications Manager to

which the IP phone is currently registered is displayed. The IP address of the Cisco

Unified Communications Manager is listed under the Status column. Note that the

Description field shows Auto with the directory number to indicate that a phone is

auto-registered.

Step 14 Change the descriptions of the two registered phones to phone1 and phone2. If

phone1 does not have directory number 2001 assigned, change the directory number

to 2001; if phone2 does not have directory number 2002 assigned, change the

directory number to 2002).



The first two Cisco IP phones have directory numbers, and you are able to call from one IP

phone to the other.

Place a call between phone1 and phone2.

In the Device > Phonemenu, after clicking Find, the two newly registered IPphones should be found in the list as described in the activity procedure.

The third IP phone attempts to register, but fails with a message registration rejected.This is because auto-registration does not have any directory numbers left to assign

to new phones.

Task 3: Manually Add and Configure an IP Phone

In this task, you will manually add a Cisco IP phone (Phone3-x) and assign a directory number.

The other telephones remain configured through auto-registration.

Activity Procedure


Step 1 In Cisco Unified Communications Manager Administration, navigate to Device >

Phone and clickAdd New.

Step 2 On the new page shown, from the Phone Type drop-down menu, choose the actual

type of the Phone3 (for example, CICP). ClickNext.

Step 3 On the new page shown, confirm that the SCCP device protocol is selected and click

Next.

Step 4 Obtain the MAC address from your Phone3. On the Phone3, clickSettings, then

select the Network Configuration, and find the IP phone MAC address at entry 3.

Another way to obtain the MAC address is to look on the bar code sticker that is

located on the bottom back of the Cisco IP phone. Record the MAC address here:

Step 5 In the Phone Configuration window, enter the Phone3 parameters:

MAC Address: see Step 4

Description: Phone3 Device Pool: SubPub


5/19

Phone Button Template: Standard CICP SCCP

Device Security Profile: Cisco CICP Standard SCCP Non-Secure Profile

Step 6 ClickSave. (You will configure additional parameters later in the course.) In the

pop-up window that appears, notifying you about the reset, clickOK.

Step 7 On the new page, click the Line [1] Add a new DN link to continue to configure

line 1 extension. Enter2003 in the Directory Number field.

Step 8 ClickSave.

Step 9 Use the Related Links to get back to the device configuration level. Then reset the IP

phone.

Step 10 Observe as the IP phone cycles through the registration process. When the IP phone

has successfully registered, it will display the date, time, and directory number.


You have completed this activity when you attain this result:

Phone3 registers with directory number 3001.


6/19

Task 4: Prepare the Cisco Unified Communications ManagerBAT for Adding Cisco IP Phones

In this task, you will prepare the Cisco Unified Communications Manager to add IP phones to

Cisco Unified Communications Manager using BAT.

Activate the Cisco Bulk Provisioning Service on the Publisher

Step 1 In Cisco Unified Communications Manager Serviceability, make sure that the Cisco

Bulk Provisioning service is activated on the publisher.

Create an IP Phone Template for Use with BAT

Step 2 In Cisco Unified Communications Manager Administration, navigate to Bulk

Administration > Phones > Phone Template and clickAdd New.

Step 3 Select Cisco 7961 for Phone Type and clickNext.

Step 4 Leave SCCP as device protocol and clickNext.

Step 5 Create the new phone template with these parameters:

Template Name: BAT-7961

Description: 7961 template

Device Pool: SubPub

Phone Button Template: Standard 7961 SCCP

Device Security Profile: Cisco 7961 Standard SCCP Non-Secure Profile

Leave all other settings at their default values and clickSave.

Step 6 Click the Line[1] link in the left column, then enterline1 for Line Template Name,

and clickSave.

Step 7 Highlight the BAT-7961 in the Associated Devices pane and clickEdit Device or

use the related links to get back to the device configuration level.

Step 8 Click the Line[2] link in the left column, then enterline2 for Line Template Name,

and clickSave.

Create the CSV File Using the Cisco Unified Communications Manager BAT Spreadsheet

Step 9 In Cisco Unified Communications Manager Administration, choose Bulk

Administration > Upload/Download Files and clickFind.

Step 10 Check the check box next to the bat.xlt file and clickDownload Selected.

Step 11 In the new dialog window, clickSave, and then navigate to the C:\ directory on your

local PC.

Step 12 Change the filename in the File Name field to bat7960.xlt and clickSave. Wait until

the file is downloaded to your local PC.

Step 13 Open the file on your local PC using MS Excel.

Step 14 On the Phones spreadsheet tab, click the Phones radio button, then clickCreate FileFormat.


7/19

Step 15 On the new dialog window, highlight the Directory Number in the Line Fields

pane, and then click the right arrow button to move it to the Selected Line Fields

pane.

Step 16 ClickCreate, and then clickYes on the pop-up window to overwrite the existingfile.

Step 17 In the Maximum Number of Phone Lines field, enter2 to create two lines for new IP

phones. Then click into any other portion of the spreadsheet to leave the field so that

the sheet is updated with the selected number of lines.

Step 18 Check the check box next to the Dummy MAC Address field.

Step 19 On the Phones spreadsheet, enter five new IP phones with the parameters that

follow, and leave the MAC Address column empty.

Description Directory Number 1 Directory Number 2

IPPhone6 2006 3006

IPPhone7 2007 3007

IPPhone8 2008 3008

IPPhone9 2009 3009

IPPhone10 2010 3010

Step 20 Scroll right and click the Export to BATFormat button.

Step 21 Save the new file with the suggested filename to the suggest folder. You should be

notified that the file was successfully exported. ClickOK.

Step 22 Exit MS Excel without saving the changes to the .xlt file.

Validate the IP Phone Template and CSV File

Step 23 In Cisco Unified Communications Manager Administration, navigate to Bulk

Administration > Upload/Download Files and clickAdd New.

Step 24 ClickBrowse and, on the new dialog window, navigate to the C:\XlsDataFiles\

directory, highlight the previously stored file, and then clickOpen. This will

populate the File field on the File Upload Configuration page.

Step 25 Choose Phones from the Select Transaction Type drop-down menu.

Step 26 Choose Insert Phones Specific Details from the Select Transaction Type drop-

down menu and clickSave.

Step 27 Choose Bulk Administration > Phones > Validate phones.

Step 28 From the File Name drop-down menu, choose the previously uploaded CSV file.

Step 29 From the Phone Template Name drop-down menu, choose the BAT-7961 template

created earlier.

Step 30 ClickSubmit.

Step 31 Choose Bulk Administration > Job Scheduler and clickFind.

Step 32 In the job list shown, click the Job Id link that has Validate Specific Phones in the

Description column.


8/19

Step 33 The job results should display the validation status without errors.


You have completed this task when you attain this result:

The validation status is Validate Completed, and when you click the Log File Name link, the

Result Summary message reads Validate for 5 Phones passed. Validate for 0 Phones failed.

Note This verification task was part of the lab activity

Task 5: Insert IP Phones into the Cisco UnifiedCommunications Manager Database Using BAT

In this task, you will complete the last step in the Cisco Unified Communications ManagerBAT process by inserting the previously validated IP phones into the Cisco Unified

Communications Manager database.

Activity Procedure


Step 1 Go to Bulk Administration > Phones > Insert Phones.

Step 2 Select the previously uploaded CSV file from the File Name drop-down menu.

Step 3 Select BAT-7961 from the Phone Template Name drop-down menu.

Step 4 Check the check box next to Create Dummy MAC Address.

Step 5 Click the Run Immediately radio button.

Step 6 ClickSubmit.

Step 7 Go to Bulk Administration > Job Scheduler and clickFind.

Step 8 If the Status column of the phone insertion job does not show Completed, clickFind

again. Repeat this step until you see the status Completed.

Step 9 Click the phone insertion Job Id link and make sure that the job has completed

successfully. You can also review the log file.



The phones insertion job has completed with success.

Note This verification step is part of the lab activity.


9/19

When you go to Device > Phone and clickFind, you see in the list the five new IP phones that

you bulk-added. Notice that the telephones added with Cisco Unified Communications

Manager BAT all start with BAT followed by a dummy MAC address in the Device Name

field. Click one of the device names and view the results. You can customize any of these fields

on a per-phone basis.

Cleanup

To prepare for future labs, delete the Cisco Unified Communications Manager telephones that

were added by using Cisco Unified Communications Manager BAT, by following these steps:

Step 1 Go to Device > Phone and clickFind.

Step 2 Check the check box next to each bulk-added IP phone (their names start with

BAT) and clickDeleteSelected. ClickOKin the pop-up window.

Step 3 Make sure that the only IP phones that remain are the three active IP phones (those

starting with SEP).

Task 6: Configure Cisco Unified Communications Manager toSupport a Third-Party SIP Softphone

In this task, you will add a third-party SIP softphone to the Cisco Unified Communications

Manager cluster.

Activity Procedure


Configure Cisco Unified Communications Manager to Support the Third-Party Phone

Step 1 In Cisco Unified Communications Manager Administration, go to User

Management > End User and list all users.

Step 2 ClickUser5 and verify its configuration.

Step 3 In Cisco Unified Communications Manager Administration, go to Device > Phone

and clickAdd New.

Step 4 For the Phone Type, choose Third-party SIP Device (Basic) from the drop-down

menu. ClickNext.

Step 5 On the Phone Configuration page for the third-party SIP device, add a phone withthese parameters, and clickSave:

MAC address: Enter any dummy MAC address. Because third-party SIP phones

do not register by MAC address, the value is not relevant.

Description: SIP-Phone

Device Pool: Default

Phone Button Template: Third-party SIP Device (Basic)

SIP Phone Security Profile: Third-party SIP Device Basic Standard SIP

Non-Secure Profile

SIP Profile: Standard SIP Profile

Digest User: User5


10/19

Step 6 On the new page, click the Line [1] Add a new DN link to continue to configure

line 1 extension. Enter2004 in the Directory Number field. ClickSave.

Configure the Third-Party Phone to Register with Cisco Unified Communications Manager

Step 7 At PC1, start the X-Lite SIP softphone. If the SIP Accounts window is not

automatically shown, right-click into the phone display and select SIP Account

Settings and clickAdd.

Step 8 In the Accounts tab, configure these parameters, then clickApply:

Display Name: SIP Phone

User Name: 2004

Authorization user name: User4

Domain: 192.168.1.x (CM IP)

Leave all other settings at default values.

Step 9 ClickOKand close the SIP Accounts window.

Step 10 Wait until the third-party SIP phone registers with Cisco Unified Communications

Manager publisher, and then place test calls to other IP phones in your group.

Step 11 In Cisco Unified Communications Manager Administration, go to Device > Phone

and clickFind. You should see the third-party SIP phone listed, with its status

showing Registered.

Step 12 Try to reset the phone from Cisco Unified Communications Manager

Administration. The SIP softphone application at the PC is not restarted because

only Cisco IP phones can be reset remotely from Cisco Unified CommunicationsManager Administration.



On PC, the third-party SIP softphone is registered with Cisco Unified Communications

Manager publisher.

You can place calls to other phones in your pod from the third-party SIP phone and receive

calls from IP phones in your pod.

The third-party SIP phone is listed with its IP address as a registered phone in the Find and List

Phone page. However, it cannot be reset from Cisco Unified Communications Manager

Administration. You must manually reboot the phone from the phone itself.


11/19

Task 7: Enable Digest Authentication for a Third-Party SIPSoftphone

In this task, you will configure digest authentication to be used for the third-party SIP

softphone.

Activity Procedure


Set a Password at the SIP Phone

Step 1 At the SIP softphone (X-Lite), change the configuration to include a password

(digestpass).

Step 2 Close and reopen the X-Lite application in order to reset the SIP softphone.

Step 3 Place a call from the SIP softphone. The call should succeed, although you did not

set a digest password at Cisco Unified Communications Manager.

Note This shows that a digest password provided by the phone is ignored as long as Cisco

Unified Communications Manager is not configured to use digest authentication for the third-

party SIP phone.

Enable Digest Authentication for the Third-Party SIP Phone

Step 4 In Cisco Unified Communications Manager Administration, go to System >

Security Profile > Phone Security Profile and clickFind.

Step 5 Click the Copy button located to the right of the text, Third-Party SIP Device Basic

Standard SIP Non-Secure Profile.

Step 6 Change the name of the profile to Third-Party SIP (Basic) with Digest

Authentication. Enter the same text for the description.

Step 7 Activate the Enable Digest Authentication check box. Then clickSave.

Step 8 Go to the phone configuration page of the SIP Phone (go to Device > Phone).

Step 9 Change the Device Security Profile to Third-Party SIP (Basic) with Digest

Authentication, clickSave, and reset the phone.

Step 10 Place a call from the SIP softphone. The call should fail because Cisco Unified

Communications Manager now verifies the digest authentication password.

Note So far you only set the digest authentication password at the third-party SIP phone. The end

user in Cisco Unified Communications Manager is not yet configured with a digest

authentication password. Therefore digest authentication fails and the phone cannot register

anymore.


12/19

Set a Digest Authentication Password at the End User

Step 11 Set the digest authentication password at User5 to digestpass (by going to User

Management > End User). In Cisco Unified Communications Manager, the term

for digest password is Digest Credentials.

Step 12 At PC, close the third-party SIP phone and reopen it in order to enable the phone to

register again. The phone should now be able to register again.

Step 13 Place a call from the SIP softphone. The call should succeed.

Note Cisco Unified Communications Manager is configured to use digest authentication for the

third-party SIP phone and now the digest authentication password configured at the phone

and at the corresponding end user in Cisco Unified Communications Manager are identical.

Activity VerificationYou have completed this task when you attain these results:

The SIP softphone worked with different passwords configured on both ends when Cisco

Unified Communications Manager was notconfigured to use digest authentication.

The SIP softphone did notwork with different passwords configured on both ends when Cisco

Unified Communications Manager was configured to use digest authentication.

The SIP softphone worked with the same passwords configured on both ends when Cisco

Unified Communications Manager was configured to use digest authentication.


13/19

Lab Configuring Cisco Unified Communications

Manager User Features

Task 1: Configuring Call Park

In this task, you will configure a Call Park number and then use the Call Park feature within

your cluster.

Activity Procedure


Step 1 In Cisco Unified Communications Manager Administration, add a new partitioncalled Features. Call routing>class of services>partition

Step 2 Go to Call Routing > Call Park.

Step 3 ClickAdd New to open the Call Park Configuration page.

Step 4 Enter266X for the Call Park Number/Range field. In the Description field, enter

Call Park Range.

Step 5 Select Features for the Partition.

Step 6 Choose CUCM1-x as the Cisco Unified Communications Manager to which the

Call Park range should be assigned. ClickSave.


Establish a call from Phone1 to Phone2. At Phone2, park the call by pressing the Parksoftkey.

The IP phone where the call was parked goes on-hook and displays a message Call park At

266n, while the call at Phone1 displays a connection To Park Number: 266n. (where n is

any number out of the configured call park range). Take note of the Call Park number.

At Phone3, call the number where the call has been parked in order to get connected to the

parked party (Phone1).

Disconnect the call.


14/19

Task 2: Configuring Call Pickup

Create a New Call Pickup Group

Step 1 Navigate to Call Routing > Call Pickup Group and clickAdd New.

Step 2 Configure the new Call Pickup group with following parameters:

Call Pickup Group Name: SalesGroup

Call Pickup Group Number: 2550

Description: Sales Group

Partition: Features

Call Pickup Group Notification Policy: Visual Alert

Step 3 ClickSave.

Create a Softkey Template that Includes the Call Pickup Softkey

Step 4 Go to Device > Device Settings > Softkey Template, and clickFind.

Step 5 Copy the Standard User Softkey Template and rename it to Customized User. EnterCustomized (based on Standard User) for the description and clickSave.

Step 6 At the Related Links, select Configure Softkey Layout and clickGo.

Step 7 Add the Pick Up softkey to the softkey template for the on-hook call state.

Step 8 ClickSave.

Assign a Call Pickup Group and Softkey Template to IP PhonesStep 9 Go to Device > Phone and clickFind.

Step 10 Enter the configuration page for Phone2

Step 11 Apply the newly created softkey template to the phone and clickSave.

Step 12 Enter the directory number configuration for line 1.

Step 13 Apply the newly created Call Pickup group to the line and clickSave.

Step 14 Repeat the previous steps for Phone3.

Step 15 Go to Device > Phone and clickFind.

Step 16 Select Phone2 and Phone3 and clickReset Selected, followed by Reset and Close.


You have completed this task when you attain this result:

Place a call from Phone1 to Phone2. At Phone3, pick up the call by using the Pickup softkey.


15/19

Task 3: Configuring Do Not Disturb

In this task, you will configure the DND feature.

Activity Procedure


Update User Softkey Template

Step 1 Go to Device > Device Settings > Softkey Template, and select the Customized

User softkey template.

Step 2 At the Related Links, select Configure Softkey Layout and clickGo.

Step 3 Add the toggle Do Not Disturb softkey to the following call states:

On Hook

Off Hook

Ring in

Tip You have to save the changes per call state.

ClickReset followed by Restart and Close in order to allow the devices using the softkey

template to learn about the changes you have made.

Note The softkey template has already been assigned to Phone2 and Phone3 in the previous

task.

Configure Device-Based DND Parameters

Step 4 At the phone configuration page in Cisco Unified Communications Manager,

configure Phone2 with the following DND setting and save your changes.

DND Incoming Call Alert: Beep Only


You have completed this task when you attain these results: You can use DND at Phone2 and Phone3. Specifically, perform these steps:

Step 1 At Phone2, press the DND softkey. The phone will display a message Do Not

Disturb Is Active.

Step 2 Place a call from Phone1 to Phone2. Phone2-x will indicate the incoming call by a

beep. End the call setup attempt at Phone1

Step 3 Press the DND softkey again at Phone2 DND will be disabled.

Step 4 Place a call from Phone4 to Phone3. When the phone starts ringing, press the DND

softkey at Phone3. The phone stops ringing and indicates the incoming call only

visually. Press the DND softkey again and the phone rings again to indicate theincoming call.


16/19

Task 4: Configuring the Intercom Feature

In this task, you will configure and test the Intercom feature.

Activity Procedure


Configuring the Intercom Partition and Calling Search Space

Step 1 Go to the Intercom > Intercom Route Partition menu.

Step 2 ClickAdd New. Enter the following data and clickSave.

Intercom Partition Name: Intercom1

Intercom Partition Description: Intercom1 Partition

Step 3 Navigate to the Intercom > Intercom Calling Search Space menu, and search forexisting CSSs. You will find a CSS named Intercom1_GEN. This CSS has been

created automatically by Cisco Unified Communications Manager. Click the

Intercom1_GEN CSS and verify that the automatically generated CSS includes the

partition that you created before.

Configuring the Intercom Directory Numbers

Step 4 Go to the Intercom > Intercom Directory Number menu and clickAdd New.

Enter the following data and clickSave:

Directory Number: 8002 to 8003

Route Partition: Intercom1

Description: Intercom Phone2-Phone3

Alerting Name: Intercom

ASCII Alerting Name: Intercom

Calling Search Space: Intercom1_GEN

Step 5 At the Related Links, select Back to Find/List and clickGo.

Step 6 Verify that two Intercom directory numbers have been created.

Update Phone Button Template for the Intercom Feature

Step 7 Navigate to Device > Device Settings > Phone Button Template and clickFind.

Step 8 Copy the phone button template that applies to Phone2 and Phone3 (Standard cicp

SCCP) and set the name to Customized cicp. ClickSave.

Step 9 Change button 3 to Intercom and clickSave.

Apply Phone Button Template and Assign Intercom Line to the Phones

Step 10 Go to Device > Phone and enter the configuration page for Phone2

Step 11 Apply the newly created phone button template and clickSave.

Step 12 Click the Intercom line (button 3) to add a new Intercom.


17/19

Step 13 At the Intercom Directory Number Configuration page, enter the following settings

and clickSave:

Intercom Directory Number: 8002

Note After you leave the input field (for example, by pressing the Tab key) the intercom directory

number configuration you created earlier is automatically loaded.

Display (Internal Caller ID): Phone2

Line Text Label: Intercom to Phone3

Speed Dial: 8003

Step 14 ClickSave and then reset the intercom line.

Step 15 Repeat the previous steps for Phone3, swapping 8002 against 8003 (and vice versa)

and Phone2 against Phone3 (and vice versa).



Phone2 and Phone3 can use the Intercom feature. Specifically, perform these steps:

Step 1 At Phone3, hit the Intercom phone button. The button will light up orange and a one-

way communication is possible from Phone3-x to Phone2-x.

Step 2 At Phone2, you can hear the caller (Phone3) and you can accept the Intercom call by

pressing the (orange) Intercom button. The button light on both phones turns to

green and a normal two-way call is established.

Step 3 End the call and establish an Intercom call from Phone2 to Phone3.

Step 4 At Phone3, press the EndCall softkey to reject the Intercom call.


18/19

Task 6: Configuring Barge with Built-In Conference Bridge

In this task, you will configure and use the Barge feature. Barge allows a user to be added to a

connected call that is made to or from another device on a shared line. To use Barge, you must

first configure a shared line appearance and enable Barge by setting a clusterwide Cisco

CallManager service parameter.

Create a Shared Line

Step 1 Choose Device > Phone, and clickFind to show the list of available IP phones.

Step 2 Select Phone2

Step 3 ClickLine 2 Add a new DN.

Step 4 In the Directory Number field, enter2009,and choose nonefor the Route Partition.

Step 5 Set the CSS to none.

Step 6 ClickSave. Then reset the line.

Step 7 Go to Device > Phone, and clickFind to show the list of available IP phones.

Step 8 Select Phone3.

Step 9 ClickLine 2 Add a new DN.

Step 10 In the Directory Number field, enter2009.

Note After leaving the Directory Number field (for example, by pressing the Tab key) the existing

configuration of that directory number is loaded.

Step 11 ClickSave. Note that the Associated Devices list box contains two phones (Phone2

and Phone3).

Step 12 Reset the line.

Test the Shared Line

Step 13 Take the Phone2 off-hook and press the Line 2 button. At Phone3 (which shares the

line), notice that the second line also indicates the off-hook state. Hang up the line at

Phone2.

Step 14 From Phone1, place a call to 2009. Phone2 and Phone3 will ring. Accept the call at

one phone.

Note The phone where the shared line is active shows a green light at the phone button. At the

inactive phone, the shared line phone button is red.


19/19

Change Service Parameters for Privacy Settings

Step 15 Choose System > Service Parameters.

Step 16 From the Server drop-down menu, choose 192.168.x.5. From the Service drop-downmenu, choose the Cisco CallManager service.

Step 17 Scroll the page down to locate the Clusterwide Parameters (Device - Phone) section.

Change the Privacy Setting to False.

Note Privacy is enabled by default. When Privacy is enabled, Barge is not permitted. In order to

allow configuration and testing of Barge, Privacy is disabled here. More details about

Privacy configuration are provided in the next task, in which Privacy will be configured in a

way to allow the phone user to selectively enable and disable Privacy.

Change Service Parameter to Enable Barge

Step 18 Scroll down to locate the Clusterwide Parameters (Device - Phone) section. Change

the setting of the Builtin Bridge Enable to On.

Step 19 Scroll down to locate the Clusterwide Parameters (Feature - General) section.

Ensure that the Party Entrance Tone parameter is set to True. This parameter will

enable or disable a tone on the telephone of the Barge target when another user is

barging into the call.

Step 20 ClickSave. Wait until the page refreshes.

Note The Barge softkey is included in the Standard User softkey template. Because the softkeytemplate that you applied to Phone2-x and Phone3-x in earlier tasks is also based on the

Standard User softkey template, it also contains the Barge softkey.


You have successfully completed this task when you attain these results:

From Phone1, dial 2009. Phone2 and Phone3 will ring at line 2. Answer the call at Phone2.

At Phone3, press the Line 2 phone button (shared line). The Barge softkey should appear. Press

the Barge softkey to join the conversation. The IP phone displays the To Barge message.

At Phone1, end the call. Now Phone1 will be connected to Phone3 (only).

End all calls.

Documents

Lab Ipphone