L2_QM _NDL

• Services • Solutions • Consulting

WELCOME TO QUALITY

MANAGEMENT MODULE


SAP QM Level – 2 Training Topic

08.10.2015 Date

NDL Location

QM Core users and Business process owners Participants

SAP_QM L-2 Training


The QM application module is a quality control and

information system supporting quality planning, inspection,

and control for manufacturing, costing, and procurement

Key elements of the QM application module are : Quality inspection

Quality planning

Quality Management Information

Quality Management (QM)


Quality Planning

Quality Inspection

Quality Certificate

Quality Notification

Test Equipment management

QM Integration with Other Modules

Standard Reports

Benefits

Processes

QM Overview

Elements Of QM MODULE


QM OVERVIEW

Quality planning

Quality inspection

Quality control

Quality certificates

Quality notifications

Test equipment mgmt.

Quality Planning: Activities

Creating and managing the

master data that is required

(among other items) to plan

and execute quality

inspections.


Quality Inspection: Activities

Determining whether the units

inspected fulfill the predefined

quality requirements.

Quality planning

Quality inspection

Quality control




QM OVERVIEW


R

Quality Control: Activities

Implementing different

preventive, monitoring and

corrective activities.

These activities are based on the

specifications from quality

planning and the evaluations of

quality inspections and quality

notifications.

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157157 005005

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Quality planning

Quality inspection

Quality control




QM -Control


R

Quality Certificates: Activities

Certifying the quality of a material

or product.

Quality certificates contain texts,

specification values, and

inspection results.

Quality planning

Quality inspection

Quality control




QM –Certificates


R

Quality Notification : Activities

Recording the Non-Conformance

or product.

Investigation and analysis of defect

Record Cause , Task and activities ,

etc.,

Quality planning

Quality inspection

Quality control




QM-Notifications


R

Test Equipment Management: Activities

Managing master data as well as

the planning and processing

calibration inspections for test

and measurement equipment.

30

Quality planning

Quality inspection

Quality control




QM –Equipment Mngt


Inspection Planning

Inspection Plan

Basic Data

Catalog / Selected Sets

Master Inspection Characteristics

Class Characteristics

Inspection Method

Sampling Procedure / Sampling Scheme

Work Center

Logistic Master Data

Material master QM-View

Quality Info Record

SAP QM Master Data


1. Material master : MM01,MM02,MM03

2. Inspection Method : QS31,QS32,QS33

3. MIC : QS21,QS23,QS24

4. Equipment Master : IE01,IE02,IE03

5. Catalog : QS41,QS42

6. Selected Set : QS51,QS52

7. Sampling Procedure : QDV1,QDV2,QDV3

8. Inspection plan : QP01,QP02,QP03

9. Maintenance Task list : IA01,IA02,IA03

10.Quality info Record : QI01,QI02,QI03

Create (One time only)

Create (One time only)

Change (many times)

Display (any time)

QM MASTER DATA


Inspection Plan :Inspection plans is used to

describe how a quality inspection should be performed

for one or more materials.

Define in the inspection plan in which order

individual inspection operations should occur and

which inspection characteristics should be inspected,

using which inspection specifications.

Inspection plans for different uses (for Example

goods issue inspection, Inprocess Inspection,

Inspection during Sales etc.).

QUALITY PLANNING


SAP AG 1999

What is to be inspected?

General data

Characteristiccontrol

References to master records

Administrative data

Master Inspection Characteristic

Master Inspection Characteristics


Master Inspection Characteristics :

Inspection characteristic describes WHAT needs to be

inspected.

MIC can be either Qualitative or Quantitative and intended

for

repetitive use.

Catalogs & inspection Methods are assigned to MICs

Defect Catalogs are assigned in case Defect Recording is

required.

Control Indicators defines the parameters for Result

recording of

the MIC & Result analysis.


Usage of Catalog


• Catalog :

The catalog contains unique, non-numerical data in

• the system that is defined at client or plant level.

Can define our own code groups and codes for

• each catalog type.

Directly assign catalogs to master inspection

• characteristics

Use the catalogs to make it easier to record inspection

• results, defects, and defect locations during inspection

• lot processing

Catalog


Inspection Lot Creation

Manual / Automatic Lot

Stock / Non-Stock relevant Lot

Result Recording

Quantitative / Qualitative / Calculated chars

Single/Multiple recording

Valuation with specification

Defect Recording : For deviation

Manual / Auto creation

Continued with notification : Background

process

Usage Decision

UD code / Stock Posting / Quality Score

Calculation

QUALITY INSPECTION


Inspection Lot :

The inspection lot represents the request to a plant to perform a quality inspection on a certain

quantity of a material.

QUALITY INSPECTION


Inspection Lot : General

QUALITY INSPECTION


SAP AG 1999

QM Inspection Process: Results Recording

Event

Sample determination

Usage decision

Evaluation

Defects recording

Inspection lot

Enter results

Valuation

Completion

Results

recording

Inspection Process : Result Recording

QUALITY INSPECTION


Usage Decision – Effects :

QUALITY INSPECTION


Incoming Vendor certificate against

Good receipt

Outgoing Certificate Profile

- Certificate Planning

- Certificate

Processing

QUALITY CERTIFICATES


QUALITY CERTIFICATES


Notification Type

Vendor problem

Internal problem

Customer complaint

Notification Process

Automatic trigger from defect recording / Manual creation.

Predefined codes as per catalog used in

-Item / Task / Activity

Catalog maintained at client level.

Task completion for notification closure

Standard report for notification

QUALITY NOTIFICATION


Notification

Task Completion and

Notification closure

Report

Complaint Details

Complaint type and rejection details

Partners and Coordinator

Internal and External failures

Causes (Root Cause)

Tasks (Corrective Action )

Activities (Preventive Action)

Purpose :

To record & process

different types of

problems..

To analyze the defects &

monitor the correction

of

these defects.

QUALITY NOTIFICATION


PP MM

Purchasing Requisition

Inventory mgmt

Goods receipt

Stock transfer

Goods issue

Shipping Billing

SD

Invoice

verification

Warehouse

management

Inspection lot

QM Inspection lot

Print insp. instruction

Results recording

Usage decision

Basic data

Test equipment management

PM

Production planning

Reqt planning R-cut capacity

planning

Planned Orders

Opening period

Order: - Creation - Release

- Confirmation

Shop floor control

Capacity leveling

CAM

Materials

Vendors

Routings

Documents

Inspection plan

Characteristics

Insp. methods

Insp. catalogs

Test equipment

QM INFO. INTEGRATION


QM INTEGRATION Material Management:

Manages quality information for materials, vendors

Releases vendors; Monitors their QM systems

Manages the release status of delivery relationships, for

example Vendor approval, Sample Approval etc

Evaluates vendors on the basis of quality using quality scores

from audits, goods receipt inspections, and problem

notifications.

Requests quality certificates and monitors their receipt.

Tracking of vendor certificates.

Triggers source inspections to be carried out at the vendor’s

premises before the vendor is due to make a delivery - Source

inspection.

Triggers inspections for goods movements, for example,

goods receipt

Blocks payments until Inspection Lots are accepted


Production Planning:

Batch management

Handles inspection characteristics and setup characteristics

for operations

Manages quality inspections for manufacturing orders

Handles in-process inspections during production at freely

defined inspection Points- In-process Inspection (Qty/time

based)

Scrapping procedures

Triggers final inspection upon goods receipt from production

Confirms quality and quantity information for manufacturing

orders

Monitors production quality with the help of control charts

and determines process capability.

Manages problems in production using quality notifications

and by processing corrective tasks

QM INTEGRATION


Sales and Distribution: Batch allocation during delivery of finished goods

Customer Complaints Handling

Manages customer-related quality information

Triggers an inspection at shipping when the delivery is

created- Lot Creation thro PGI for Sales Inspection

Lot Creation thro PGR for Customer Returns

Creates quality certificates with the delivery

Plant Maintenance: Equipment related data maintenance

Calibration

QM INTEGRATION


BENEFITS: Comprehensive master data maintenance by system.

Stocks in Quality till inspection is completed.

Inspection Results are available on line, hence retrieval is

will be easy and trends/SPC of characteristics can be viewed

on line

Quality Score for vendor is based on U D.

Standardized methodology for complaint reporting and

analysis.

Standard reports for analysis and review.

BENEFITS


Quality Planning

Quality Inspection

Quality Certificate

Quality Notification

Test Equipment management

QM Integration with Other Modules

Standard Reports

Benefits

Processes

QM Overview

QM MODULE GENERAL


1. Incoming Inspection

2. In Process Inspection

3. Final Inspection

4. Customer Complaints and Return

QM PROCESSES


1. INCOMING INSPECTION


GR-MIGO Posting by MM

Inspection Lot : Type 01

created and viewed thro

QA32

Result Recording (QE51n)

for inspection

characteristics

Result

Usage Decision (QA11)

- Stock Posting

- Quality Score updation

- UD code Valuation

- Inspection lot completion

Defect Recording in

RR

Notification Creation

(QM01) Background

Notification

processing (QM02)

Incoming Insp

Notification

Closure

Not Ok

OK

Quality

Notification

INCOMING INSPECTION


2. IN-PROCESS INSPECTION


Order create by PP



QA32


for inspection

characteristics

Result

Valuation is required on each

recording

Defect Recording in

RR


(QM01) Background

Notification

processing (QM02)

In-process Materials

Notification

Closure

Not Ok

OK

Lot Usage Decision

Quality

Notification


IN-PROCESS INSPECTION


3. FINAL PACKING INSPECTION


GR Posting by PP



QA32


for inspection

characteristics

Result

Defect Recording in

RR


(QM01) Background

Notification

processing (QM02)

Final Inspection

Notification

Closure

Not Ok

OK

Usage Decision (QA11)

- Stock Posting in Silo

- Quality Score updation

- UD code Valuation

- Inspection lot completion

Quality

Notification

FINAL INSPECTION


4. Customer Complaints and Return


Create return So thru VA01 and stock posting for insp lot thru

VP01n



QA32


for inspection

characteristics

Result

Defects recording

Defect Recording in

RR


(QM01) Background

Notification

processing (QM02)

GR customer or return delivery

Notification

Closure Create notification

Quality

Notification

Customer Rejection

Notification processcontains cust

details ,SO,causes ,tasks


Notification raised bySD

Sent to concerned personnel

for action

Task completion and

notification closure

Generate report

Customer complaint

Notification processcontains cust

details ,SO,causes ,tasks


THANK YOU