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European Channels Management Center of Excellence www.ibm.com/partnerworld/knowyouribm 11/12/2008 © 2007 IBM Corporation Making a Fast-Start to Know Your IBM 2008 Tips on how to make sure you get rewarded for your loyalty to IBM

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Page 1: Kyi

European Channels Management Center of Excellence

www.ibm.com/partnerworld/knowyouribm 11/12/2008 © 2007 IBM Corporation

Making a Fast-Start toKnow Your IBM 2008

Tips on how to make sure you get rewarded for your loyalty to IBM

Page 2: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation2 www.ibm.com/partnerworld/knowyouribm 11/12/2008

So…Who is Know Your IBM (KYI) for; What is its purpose?

Two primary rewards-based components:

ƒLearn & Earn - Successfully complete education modules

ƒSell & Earn – Close sales to end-user customers and report into KYI

KYI is an online interactive sales enablement program that is designed to foster IBM presence

and brand loyalty

KYI is targeted to Reps from all IBM Business partners

Distributors can take part in the Education rewards

Page 3: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation3 www.ibm.com/partnerworld/knowyouribm 11/12/2008

ƒ…Learning - Successfully complete on-line education modules

�Get paid up to 50 KYI Points for each 20-minute module

�Just 7 modules is enough for a 50€ Visa card

ƒ…Selling - Report sales of eligible products

�Receive 100s more KYI Points for your sales of qualifying products

�Combine all your Points to get bigger and better gifts

Can reward youfor…

“Over 90% of respondents to the KYI survey acknowledged that Know Your IBM had helped them speak to customers with greater confidence about IBM…”

“90% of responding BP sales reps said they were

more able to sell IBM Solutions to mid-market

customers”

� And – if you want more…

– Each KYI activity will improve your chances of being one of more than 70 lucky participants at one of our exciting Study Tour events!

Page 4: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation4 www.ibm.com/partnerworld/knowyouribm 11/12/2008

KYI Points make Fantastic prizes at http://www.kyirewards.net/

Experiential and

Travel

MasterCard – Top up as

you wish

Debit cards – ultimate flexibility

Visa – fixed value gift card

For the home…

…Or for yourself

Merchandise

For the office…

Page 5: Kyi

Over 70 KYI Members from Europe will join the Study Tour event to IBM’s Research Center in Almaden and to San Francisco -February, 2009

And…Remember the KYI Study Tour…

Page 6: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation6 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Three Simple Steps to Start Earning with Know Your IBM…

1. Register with IBM PartnerWorld

2. Complete a profile with Know Your IBM and agree to the Ts and Cs

3. Start earning rewards (Rewards are subject to tax)

� And working toward the Study Tour Event…

– Each of your activities in Know Your IBM will bring you closer to attending one of our Study Tour trips

Page 7: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation7 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Know Your IBM has two parts

1. The Administration site where KYI Points are earned

– www.ibm.com/partnerworld/knowyouribm

2. The KYI Rewards site where KYI Points are converted to rewards

– www.KYIRewards.net

� The KYI Points earned in the Administration site are transferred to the KYI Rewards site twice each month

� Let’s look at the sites now…

Page 8: Kyi

European Channels Management Center of Excellence

www.ibm.com/partnerworld/knowyouribm 11/12/2008 © 2007 IBM Corporation

Know Your IBM

Site Tour and Tutorial

Page 9: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation9 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Accessing KYI

http://www.ibm.com/partnerworld/knowyouribm

See a FLASH overview

Provide your access details

Access KYI in your local language

Page 10: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation10 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Receiving KYI Rewards – the Learn Page1. Access from

the KYI Navigation Area

2. Click to start your chosen module

3. Read Page 1 of the module for ‘Prizing’ details

Page 11: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation11 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Receiving KYI Rewards - Claiming Sales

1. Access from the KYI

Navigation Area

Register a new Invoice

3. Complete this form using the details of the Invoiceyou issue to your customer

2. Click here to learn about theRewards for each eligible offering

Page 12: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation12 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Example Sales Rewards in KYI

Examples only - Actual reward values and eligible products may vary

Page 13: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation13 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Special Sales Promotions in KYI

Page 14: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation14 www.ibm.com/partnerworld/knowyouribm 11/12/2008

How can I use my KYI Rewards?

� Two weeks after you start to become active in KYI

– You’ll be sent an email to welcome you to the Rewards Catalogue with your individual access details

– www.KYIRewards.net

� You can exchange your KYI Points for a wide variety of items in the on-line catalog Hint:

If you do not have your individual details yet, you may explore the rewards catalogue using the following details:

ID: KYIBrowsePass: KYIBrowse

Page 15: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation15 www.ibm.com/partnerworld/knowyouribm 11/12/2008

www.KYIRewards.net

Select your Country

Page 16: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation16 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Login Page for UK and Ireland

Page 17: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation17 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Different ways to shop with KYI…

…or by Reward Category

Find items by KYI Points value

Page 18: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation18 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Examples of Rewards

Page 19: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation19 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Want even greater flexibility? Take our Visa Debit Card…

Graphic of reward

Description of the reward

KYI Points to

purchase the reward

Click to purchase this reward

Page 20: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation20 www.ibm.com/partnerworld/knowyouribm 11/12/2008

…or Use our Concierge Service for ultimate flexibility

If the participant wishes to obtain something specific, they may make a request using the Concierge Service

The KYI team will source the item or service and assign a “KYI Points” price

Page 21: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation21 www.ibm.com/partnerworld/knowyouribm 11/12/2008

Or Purchase a Travel Package…

Page 22: Kyi

European Channels Management Center of Excellence

© 2007 IBM Corporation22 www.ibm.com/partnerworld/knowyouribm 11/12/2008

What Do I do Next?

� Make sure that your manager has agreed to your participation in Know Your IBM

� Access the KYI Administration site regularly to continue earning KYI Points

– Review the latest modules

– Check what rewards are available for the various IBM offerings

� Regularly visit the KYI Rewards Site to use your KYI Points

– Enjoy using your KYI Points!