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European Channels Management Center of Excellence
www.ibm.com/partnerworld/knowyouribm 11/12/2008 © 2007 IBM Corporation
Making a Fast-Start toKnow Your IBM 2008
Tips on how to make sure you get rewarded for your loyalty to IBM
European Channels Management Center of Excellence
© 2007 IBM Corporation2 www.ibm.com/partnerworld/knowyouribm 11/12/2008
So…Who is Know Your IBM (KYI) for; What is its purpose?
Two primary rewards-based components:
ƒLearn & Earn - Successfully complete education modules
ƒSell & Earn – Close sales to end-user customers and report into KYI
KYI is an online interactive sales enablement program that is designed to foster IBM presence
and brand loyalty
KYI is targeted to Reps from all IBM Business partners
Distributors can take part in the Education rewards
European Channels Management Center of Excellence
© 2007 IBM Corporation3 www.ibm.com/partnerworld/knowyouribm 11/12/2008
ƒ…Learning - Successfully complete on-line education modules
�Get paid up to 50 KYI Points for each 20-minute module
�Just 7 modules is enough for a 50€ Visa card
ƒ…Selling - Report sales of eligible products
�Receive 100s more KYI Points for your sales of qualifying products
�Combine all your Points to get bigger and better gifts
Can reward youfor…
“Over 90% of respondents to the KYI survey acknowledged that Know Your IBM had helped them speak to customers with greater confidence about IBM…”
“90% of responding BP sales reps said they were
more able to sell IBM Solutions to mid-market
customers”
� And – if you want more…
– Each KYI activity will improve your chances of being one of more than 70 lucky participants at one of our exciting Study Tour events!
European Channels Management Center of Excellence
© 2007 IBM Corporation4 www.ibm.com/partnerworld/knowyouribm 11/12/2008
KYI Points make Fantastic prizes at http://www.kyirewards.net/
Experiential and
Travel
MasterCard – Top up as
you wish
Debit cards – ultimate flexibility
Visa – fixed value gift card
For the home…
…Or for yourself
Merchandise
For the office…
Over 70 KYI Members from Europe will join the Study Tour event to IBM’s Research Center in Almaden and to San Francisco -February, 2009
And…Remember the KYI Study Tour…
European Channels Management Center of Excellence
© 2007 IBM Corporation6 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Three Simple Steps to Start Earning with Know Your IBM…
1. Register with IBM PartnerWorld
2. Complete a profile with Know Your IBM and agree to the Ts and Cs
3. Start earning rewards (Rewards are subject to tax)
� And working toward the Study Tour Event…
– Each of your activities in Know Your IBM will bring you closer to attending one of our Study Tour trips
European Channels Management Center of Excellence
© 2007 IBM Corporation7 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Know Your IBM has two parts
1. The Administration site where KYI Points are earned
– www.ibm.com/partnerworld/knowyouribm
2. The KYI Rewards site where KYI Points are converted to rewards
– www.KYIRewards.net
� The KYI Points earned in the Administration site are transferred to the KYI Rewards site twice each month
� Let’s look at the sites now…
European Channels Management Center of Excellence
www.ibm.com/partnerworld/knowyouribm 11/12/2008 © 2007 IBM Corporation
Know Your IBM
Site Tour and Tutorial
European Channels Management Center of Excellence
© 2007 IBM Corporation9 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Accessing KYI
http://www.ibm.com/partnerworld/knowyouribm
See a FLASH overview
Provide your access details
Access KYI in your local language
European Channels Management Center of Excellence
© 2007 IBM Corporation10 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Receiving KYI Rewards – the Learn Page1. Access from
the KYI Navigation Area
2. Click to start your chosen module
3. Read Page 1 of the module for ‘Prizing’ details
European Channels Management Center of Excellence
© 2007 IBM Corporation11 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Receiving KYI Rewards - Claiming Sales
1. Access from the KYI
Navigation Area
Register a new Invoice
3. Complete this form using the details of the Invoiceyou issue to your customer
2. Click here to learn about theRewards for each eligible offering
European Channels Management Center of Excellence
© 2007 IBM Corporation12 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Example Sales Rewards in KYI
Examples only - Actual reward values and eligible products may vary
European Channels Management Center of Excellence
© 2007 IBM Corporation13 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Special Sales Promotions in KYI
European Channels Management Center of Excellence
© 2007 IBM Corporation14 www.ibm.com/partnerworld/knowyouribm 11/12/2008
How can I use my KYI Rewards?
� Two weeks after you start to become active in KYI
– You’ll be sent an email to welcome you to the Rewards Catalogue with your individual access details
– www.KYIRewards.net
� You can exchange your KYI Points for a wide variety of items in the on-line catalog Hint:
If you do not have your individual details yet, you may explore the rewards catalogue using the following details:
ID: KYIBrowsePass: KYIBrowse
European Channels Management Center of Excellence
© 2007 IBM Corporation15 www.ibm.com/partnerworld/knowyouribm 11/12/2008
www.KYIRewards.net
Select your Country
European Channels Management Center of Excellence
© 2007 IBM Corporation16 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Login Page for UK and Ireland
European Channels Management Center of Excellence
© 2007 IBM Corporation17 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Different ways to shop with KYI…
…or by Reward Category
Find items by KYI Points value
European Channels Management Center of Excellence
© 2007 IBM Corporation18 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Examples of Rewards
European Channels Management Center of Excellence
© 2007 IBM Corporation19 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Want even greater flexibility? Take our Visa Debit Card…
Graphic of reward
Description of the reward
KYI Points to
purchase the reward
Click to purchase this reward
European Channels Management Center of Excellence
© 2007 IBM Corporation20 www.ibm.com/partnerworld/knowyouribm 11/12/2008
…or Use our Concierge Service for ultimate flexibility
If the participant wishes to obtain something specific, they may make a request using the Concierge Service
The KYI team will source the item or service and assign a “KYI Points” price
European Channels Management Center of Excellence
© 2007 IBM Corporation21 www.ibm.com/partnerworld/knowyouribm 11/12/2008
Or Purchase a Travel Package…
European Channels Management Center of Excellence
© 2007 IBM Corporation22 www.ibm.com/partnerworld/knowyouribm 11/12/2008
What Do I do Next?
� Make sure that your manager has agreed to your participation in Know Your IBM
� Access the KYI Administration site regularly to continue earning KYI Points
– Review the latest modules
– Check what rewards are available for the various IBM offerings
� Regularly visit the KYI Rewards Site to use your KYI Points
– Enjoy using your KYI Points!