KX-TVM50KX-TVM200

V2.0(Edition 1.1 2nd November, 2007)

Panasonic Communications Co., Ltd.Office Network Company

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How to upgrade to V2.0

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<Step 1>Install the PCMC software for TVM V2.0.

Procedure to upgrade to V2.0

(!) The PCMC software (V1.0) can not connect to TVM V2.0.

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Compatibility between V2.0 and V1.0Compatibility between V2.0 and V1.0

Procedure to upgrade to V2.0

The PCMC software for V2.0 supports both V2.0 and V1.0.The PCMC software for V2.0 supports both V2.0 and V1.0.If the connected TVM is V1.0, the mode is changed to V1.0 automatically.If the connected TVM is V1.0, the mode is changed to V1.0 automatically.

For V1.0

For V2.0

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<Step 2>1. Upgrade TVM software

Utility - System Backup - Restore the backup data

Procedure to upgrade to V2.0

[TVM200 - Upgrade item] (a) Kernel (b) Main (c) DSP

[TVM50 - Upgrade item] (a) Main (b) DSP

(!) The system will convert the system parameter data from V1.0 format to V2.0 format at the first start-up after upgrading the software to V2.0.

2. Shut down TVM Close the PCMC (V1.0 mode)

3. Power on TVM

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TVM V2.0 Improvements

“Added or Improved Features List

1. Support DHCP and Domain Name of SMTP Server2. Increase quantities of Service Group from 8 to 483. Mailbox Number Flexibility (a) Mailboxes with various digit lengths (b) Mailbox number and an extension number starting with “0”4. Scheduled Backup (Improvement of PC Maintenance Console)5. Connection Profile (Improvement of PC Maintenance Console )6. Improvement of "PBX Time Synchronization feature“7. Changing the default values of system parameters8. Other improvements (a) Improvement of Retention Process (b) Caller ID Notification when VM Transfer (c) Improvement of VM Menu Display (d) Improvement of “System Backup” (e) Changing Softkey of VM Menu (f) Change of the retention time in the Deleted Box (g) Initial Mode (h) Improvement of Hotel Interface Feature

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Support DHCP and DNS

“Support DHCP and DNS

TVM supports DHCP server and DNS (Domain Name System).TVM supports DHCP server and DNS (Domain Name System).

1. Automatic IP address assignment

If the TVM is connected to a network with a DHCP server, the TVM can obtain an IP Address and DNS Server address from the localnetwork’s DHCP server.

LAN Settings (V1.0)

LAN Settings (V2.0)

“Support DHCP and DNS

2. SMTP server and POP server assignment

You enter IP address only.TVM understands this address as both SMTP and POP server.

E-mail Settings (V1.0) E-mail Settings (V2.0)

You can enter a server name or IP address.SMTP and POP servers are separate entries.

SMTP and POP server SMTP server

POP server

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Increase quantity of Service Groups from 8 to 48

“Increase quantitiy of Service Groups from 8 to 48

8 48

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Mailbox Number Flexibility

(a) Mailboxes with various digit lengths(b) Mailbox number and an extension number

starting with “0”

“Mailbox Number Flexibility

(a) Mailbox with various digit lengths

Example: Mailbox 101 Mailbox 102 Mailbox 2001

(b) Mailbox number and an extension number starting with “0”

Example: Mailbox Number : 012 Owner’s Extension : 012

“Mailbox Number Flexibility(a) Mailbox with various digit lengths

New Parameter : Mailbox No. Length Mode “Fixed” [default] : The digit length of Mailbox No. is fixed to 2, 3, 4 or 5. “Flexible” : The digit length of Mailbox No. is flexible.

This parameter can be changed only “MBXM” (Utility Command).

(!) It is necessary to disconnect the PCMC from the TVM in order to activate the new setting.

“Mailbox Number Flexibility(a) Mailbox with various digit lengths

“Maximum Mailbox No. Length” can be changed by “MAXL”. (Utility Command)

(!) It is necessary to disconnect the PCMC from the TVM in order to activate the new setting.

Note: It is possible to make “MBXM” and “MAXL” entries and then carry out PCMC disconnect in order to activate both parameters.

MAXL 4You can create mailboxes of up to 4 digits.Example: Mailbox 101 Mailbox 102 Mailbox 2001 Mailbox 2003

“Mailbox Number Flexibility(a) Mailbox with various digit lengths

Under the following condition:Mailbox Number Length Mode : “Flexible”

TVM receives extension information with various digit length from PBX by performing “Quick Setup”.So TVM can create mailboxes with variable length extension numbers.

TDATVM

Quick Setup

Example: If PBX sends the following extension data from PBX, Extension 22 Extension 333 Extension 4444 TVM creates the following mailboxes. Mailbox Number: 22 Mailbox Number: 333 Mailbox Number: 4444

“Mailbox Number Flexibility(b) Mailbox number and an extension number starting with “0”

It is possible to assign any mailbox number and an extension number starting “0”.

Mailbox 01

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Connection Profile

(Improvement of PCMC V2.0)

“Connection Profile (PCMC V2.0)

Utility - Profile Setup…

You can save a Connection Profile for each customer’s TVM without You can save a Connection Profile for each customer’s TVM without having to enter connection settings manually each time. having to enter connection settings manually each time.

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Scheduled Backup

(Improvement of PCMC V2.0)

“Scheduled Backup (PCMC V2.0)

Utility - System Back up – Scheduled Backup…

The TVM PCMC may automatically connect to a TVM using a Connection The TVM PCMC may automatically connect to a TVM using a Connection Profile in order to download the selected backup data into the PC at the Profile in order to download the selected backup data into the PC at the scheduled time.scheduled time.

<Step 1>Connect a TVM system.

“Scheduled Backup (PCMC V2.0)

<Step 2>Add a Schedule Information.

(!) Note: It is necessary to create a Connection Profile in advance.

12 Make Scheduled Backup Settings

“Scheduled Backup (PCMC V2.0)

<Step 3>Start the process for scheduled backup.

3 An icon is created in the task tray of the PC which runs in the background

.This process automatically runs whenthe PC restarts.

This screen appears after backup.

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Improvement of

PBX Time Synchronization feature

“PBX Time Synchronization feature

The date and time of TVM is adjusted to PBX in the following cases,The date and time of TVM is adjusted to PBX in the following cases,when “Synchronize” is selected in Time Setting.when “Synchronize” is selected in Time Setting.

1) When the DPT link is established1) When the DPT link is established 2) Quick Setup - Auto Configuration2) Quick Setup - Auto Configuration 3) When the date and time of PBX is changed manually3) When the date and time of PBX is changed manually 4) At 4:00 am every day (new feature)4) At 4:00 am every day (new feature)

4:00 AM

12

3

6

9

Synchronize

System parameters

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Changing the default value of System Parameters

“Changing the default value

The default value of “Caller ID Callback” is changed to “Enable”.The default value of “Caller ID Callback” is changed to “Enable”.

Disable Enable

Other improvements

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“Improvement of Retention ProcessTVM can execute “Retention Process” ( TVM erases expired messages at TVM can execute “Retention Process” ( TVM erases expired messages at

0:00AM everyday)0:00AM everyday) while PCMC is connected.while PCMC is connected.

(*) In TVM V1.0, TVM did not execute “Retention Process if PCMC is connected.(*) In TVM V1.0, TVM did not execute “Retention Process if PCMC is connected.(*) In TVM V1.0, TVM did not execute “Retention Process if PCMC is connected.(*) In TVM V1.0, TVM did not execute “Retention Process if PCMC is connected.

Executing “Retention Process”...

0:00 AM12

3

6

9

Keep connection

“Caller ID Notification when VM TransferThe Caller ID of the held party is sent to the TVM in TDA15/30/100/200 The Caller ID of the held party is sent to the TVM in TDA15/30/100/200

MPR Version 3.2 or later.MPR Version 3.2 or later.TVM also attaches the received Caller ID to a message.TVM also attaches the received Caller ID to a message.

TDATVM

Caller ID:0123456789

Caller ID:0123456789

Message from 0123456789

Leave a message

Incoming Call

“Improvement of VM Menu Display““Caller ID” can be displayed in case of a transferred message.Caller ID” can be displayed in case of a transferred message.

Non-Subscriber (Caller ID: 0123456789) recorded a message on Mailbox101. -> Subscriber101 transfers the message to Mbx102. -> Subscriber102 (Miyao Matsusako) transfers the message to Mbx103.

Non-Sub(1234567) -> Mbx101 -> Mbx102 (Miyao Matsusako) -> Mbx103

<Example>

Old display New Display (V2.0)

Receive Message

MIYAO MATSUSAKOMBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT EXIT ERASE

Receive Message

0123456789MBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT EXIT CLBK ERASE

Caller ID

The last person

“Improvement of “System Backup”- - V1.0 SpecificationV1.0 Specification:: “ “Off LineOff Line” is necessary to perform system data backup.” is necessary to perform system data backup.

- - V2.0 Specification (New)V2.0 Specification (New):: “ “Off LineOff Line” is not necessary to perform system data backup.” is not necessary to perform system data backup. By this feature, the user may backup the TVM system data even in cases By this feature, the user may backup the TVM system data even in cases

where callers are currently using any incoming/outgoing services.where callers are currently using any incoming/outgoing services.

Off Line :This status is that the port of TVM is not using by any call (incoming call or outgoing call).

“Changing Softkey of VM MenuThe softkey display of VM Menu is changed in cases where subscribers The softkey display of VM Menu is changed in cases where subscribers receive messages with Caller ID.receive messages with Caller ID.

0123456789MBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT EXIT CLBK ERASE

If the subscriber presses "RPLY", the system calls to External Number (CLIP).

MIYAO MATSUSAKOMBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT EXIT ERASE

MIYAO MATSUSAKOMBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT BOOKM TRSF PLAY

MIYAO MATSUSAKOMBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT SNEW RPLY

V1.0 Softkey DisplaV1.0 Softkey Displayy

When the subscriber presses "CLBK", the system calls to External Number (CLIP).

0123456789MBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT BOOKM TRSF PLAY

0123456789MBX 102 -101 -NOSAUG24 03:47PMNEW 00:03:12 -----------SHIFT SNEW

V2.0 Softkey Display (New)V2.0 Softkey Display (New)

“Change of the retention time in the Deleted Box

- - V1.0 SpecificationV1.0 Specification:: After a subscriber deletes a message, this message will remain in After a subscriber deletes a message, this message will remain in the Deleted Message Box until the end of the next day.the Deleted Message Box until the end of the next day.

- - V2.0 Specification (New)V2.0 Specification (New):: After a subscriber deletes a message, this message will remain in After a subscriber deletes a message, this message will remain in the Deleted Message Box until the Deleted Message Box until the end of the daythe end of the day..

Delete a message

The message remains

The message remains

Delete a message0:00 AM0:00 AM

0:00 AM0:00 AM

Next day The day after next

Next day The day after next

“PC Maintenance Console - Initial ModePCMC starts “Initial Mode” that the PCMC starts under the condition PCMC starts “Initial Mode” that the PCMC starts under the condition not to open the file of settings.not to open the file of settings.This specification is same as the PCMC for TDA and TDE.This specification is same as the PCMC for TDA and TDE.

Initial Mode (V2.0)

Double Click to start PCMC

There is no shortcut.

Initial

Basic SpecificationBasic Specification:: TVM will delete the following items by using CHECK OUT of Hotel Feature.TVM will delete the following items by using CHECK OUT of Hotel Feature. - Recorded messages (in the Mailbox)- Recorded messages (in the Mailbox) - Owner Name (in the Mailbox)- Owner Name (in the Mailbox) - Personal Greetings (in the Mailbox)- Personal Greetings (in the Mailbox) TVM will keep the following item even if CHECK OUT is used.TVM will keep the following item even if CHECK OUT is used. - Password for the Mailbox- Password for the Mailbox

“Improvement of Hotel Interface Feature

CHECK OUT CHECK IN

[MBX 101][MBX 101]Recorded messages : RecordedRecorded messages : RecordedOwner Name : RecordedOwner Name : RecordedPersonal Greetings : RecordedPersonal Greetings : RecordedPassword : 4321Password : 4321

Extension 101Extension 101 Extension 101Extension 101 Extension 101Extension 101

[MBX 101][MBX 101]Recorded messages : Recorded messages : NoneNoneOwner Name : Owner Name : NoneNonePersonal Greetings : Personal Greetings : NoneNonePassword : Password : 43214321

Remains

V2.0 Specification (New)V2.0 Specification (New):: New Parameter : “Remaining” for the mailbox prompts (Owner name and Personal Greetings) “Remaining” : OPTN 3,1 “Deleting” [default] : OPTN 3,255 Reviewing the status : OPTN –i,3

“Improvement of Hotel Interface Feature

CHECK OUT CHECK IN

[MBX 101][MBX 101]Recorded messages : RecordedRecorded messages : RecordedOwner Name : RecordedOwner Name : RecordedPersonal Greetings : RecordedPersonal Greetings : Recorded

Extension 101Extension 101 Extension 101Extension 101 Extension 101Extension 101

[MBX 101][MBX 101]Recorded messages : Recorded messages : NoneNoneOwner Name : Owner Name : RecordedRecordedPersonal Greetings : Personal Greetings : RecordedRecorded

Remains

Execute the command “OPTN 3,1” ...Execute the command “OPTN 3,1” ...

V2.0 Specification (New)V2.0 Specification (New)::New Parameter : “Deleting” for the mailbox password “Deleting” : OPTN 4,1 “Remaining” [default] : OPTN 4,255 Reviewing the status : OPTN –i,4

“Improvement of Hotel Interface Feature

CHECK OUT CHECK IN

[MBX 101][MBX 101]Password : 4321Password : 4321

Extension 101Extension 101 Extension 101Extension 101 Extension 101Extension 101

[MBX 101][MBX 101]Password : Password : NoneNone

Deleted

Execute the command “OPTN 4,1” ...Execute the command “OPTN 4,1” ...

Known Problem

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Phenomenon Phenomenon :: The error message will pop up.The error message will pop up. If the total length of the path and the file name is over 128 characters, If the total length of the path and the file name is over 128 characters, the PCMC can not open the file of System parameter.the PCMC can not open the file of System parameter.

Condition Condition :: File : System parameter (Version 1)File : System parameter (Version 1) The total length of the path : Over 128 charactersThe total length of the path : Over 128 characters

Countermeasure Countermeasure :: Copy the file of System parameter on the folder of the short path.Copy the file of System parameter on the folder of the short path. For example, it is on the Desktop.For example, it is on the Desktop.

[Example]E:\Documents and Settings\Administrator\My Documents\Japan\Fukuoka\MinoshimaPCC\200710BackupFileVersion1\SystemParameters50_20071016120035.bkp (Over 128 characters)

“[Cannot open file.] appears

Thank you very much !

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