Asian City Innovation Systems

Initiative (CIS-ASIA): Phase II

Case Studies on Urban

Innovations in Kuala

Lumpur, Malaysia

Summary

K.Thiruchelvam

2

K.ThiruchelvamUniversity of Malaya

August 2010

Malaysian Case Studies:

Lessons Learned

Crisis/unpalatable situation –source of Crisis/unpalatable situation –source of

innovation;

Openness to different approaches/new ideas;

Active engagement process – building of trust;

Importance of integrating different

requirements/aspects;requirements/aspects;

Constant monitoring of performance;

Commitment by all parties to the change agenda

Next Steps

Complete studies;

incorporate feedback from this

Workshop;

Redraft report