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153F I N A L R E P O R T

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KPMG. Corporate governance: a survey of governance disclosures by TSE 300companies. [s.l.]: KPGM; 1997.

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Nagel FK, Cutt J, Collins V. Strategic management, accountability andperformance measurement in a provincial government organization: areview of the approach and experience of the British Columbia Ministry ofTransportation and Highways. Victoria (BC): University of Victoria, Centrefor Public Sector Studies; 1995.

Perrin, Thorau and Associates Ltd. Comparative review of workers�compensation systems and governance models: final report update.[Contract research for the Royal Commission on Workers� Compensationin British Columbia]. [Unpublished; January 1998].

O�Callaghan P, Korbin J, Miller D. The Workers� Compensation Board of BritishColumbia Board governance review: report and recommendations. Victoria(BC): Ministry of Skills, Training and Labour; April 18, 1995.

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154

B I B L I O G R A P H Y

R o y a l C o m m i s s i o n o n W o r k e r s� C o m p e n s a t i o n i n B r i t i s h C o l u m b i a

VOLUME III: CHAPTER 4

Thain DH, Leighton DSR. Improving board effectiveness by evaluating directorperformance. Business Quarterly 1992;Autumn.

Thain DH, Leighton DSR. Why boards fail. Business Quarterly 1995:Spring.

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Toronto Stock Exchange Committee on Corporate Governance. Where werethe directors? Guidelines for improved corporate governance in Canada.Toronto (ON): Toronto Stock Exchange; May 1994.


BIBLIOGRAPHY

COMPARATIVE REVIEW OF OCCUPATIONAL HEALTH AND SAFETYIN CANADIAN JURISDICTIONS

OVERVIEW REPORT: COMPARATIVE REVIEW OF OCCUPATIONALHEALTH AND SAFETY IN CANADIAN JURISDICTIONS

Submitted by

Perrin, Thorau and Associates Ltd.

Kim Thorau

REFERENCES

Material on Canadian occupational health and safety regimes was compiledfrom interviews conducted with representatives from the 12 jurisdictions.Background materials were provided by those jurisdictions.

156




ISSUE RESEARCH: COMPENSATION SERVICES, ADJUDICATIONAND THE APPEAL PROCESS IN CANADIAN WORKERS�COMPENSATION SYSTEMS

Submitted by

Perrin, Thorau & Associates Ltd.

REFERENCES

Acts, Policy Decision, Regulations, Statutes

Workers� Compensation Act, R.S.A. 1984, cW-16.

Workers� Compensation Act, C.C.S.M. 1987, c.W-200.

General Articles

Alberta. Appeals Commission. Annual report 1996. Edmonton (AB): TheCommission; 1996.

Alberta. Appeals Commission. Annual report 1997. Edmonton (AB): TheCommission; 1997.

Alberta. Appeals Commission. Workers� Compensation Act: rules ofprocedure. Edmonton (AB): The Commission; [s.a.].

Manitoba. Appeal Commission. 1997 annual report. Winnipeg (MA): TheCommission; 1997.

New Brunswick. Workplace Health, Safety, and Compensation Commission.1997 annual report. Saint John (NB): The Commission; 1997.

New Brunswick. Workplace Health, Safety, and Compensation Commission.1997 statistical supplement to annual report. Saint John (NB): TheCommission; 1997.

Ontario. Workers� Compensation Appeals Tribunal. Annual report 1995. Toronto(ON): The Tribunal; 1995.

Ontario. Workers� Compensation Appeals Tribunal. Annual report 1995. Toronto(ON): The Tribunal; 1996.

Workers� Compensation Board of Manitoba. 1997 annual report. Winnipeg(MA): The Board; 1997.

Workers� Compensation Board of Nova Scotia. 1996 annual report. Halifax(NS): The Board; 1996.

Workers� Compensation Board of Ontario. 1996 annual report: statisticalsupplement. Toronto (ON): The Board; 1996.


BIBLIOGRAPHY

ANALYSIS OF THE COMMISSION�S PUBLIC SUBMISSIONS: THEMEPAPERS

and

ANALYSIS OF THE COMMISSION�S PUBLIC SUBMISSIONS: ISSUESMATRIX

Submitted by

Praxis Inc.

REFERENCES

Public submissions received by the commission were analyzed to generate thesepapers.

158




THE COHORT PROJECT REPORT: A LONGITUDINAL ANALYSIS OFNEW CLAIMS REGISTERED WITH THE WCB OF BC 1994 � 1996

Submitted by

Ryan, Karen

REFERENCE

Hunt HA, Barth PS, Leahy, MJ. The workers� compensation system of BritishColumbia: still in transition. Richmond (BC): Workers� Compensation Boardof British Columbia; 1996.

Compilation of data from Workers Compensation Board of British Columbia, andthe Workers� Compensation Review Board.


BIBLIOGRAPHY

APPEALS FROM WCB CLAIMS ADJUDICATION: SCOPE OFPROJECT AND SUMMARY OF RESEARCH METHODOLOGY

Submitted by

Samuels, Sharon

REFERENCES

Acts, Policy Decisions, Regulations, Statutes

An Act Respecting Police Organization and Amending the Police Act andVarious Legislation, 5.Q., 1988, c.75, as amended.

Bylaw No.4, Decision #86, replacing Decision No.3 of the Governors.[Workers� Compensation Board of British Columbia].

Decision No. 7 of the Governors, 7 WCR 27, 1991 June 21. [Workers�Compensation Board of British Columbia].

Decision No.75 of the Governors, December 1994, 10 WCR 753, 757.[Workers� Compensation Board of British Columbia].

Decision No. 368 of the Commissioners, 1983. [Workers� CompensationBoard of British Columbia].

Decision No. 371 of the Commissioners, 1983. [Workers� CompensationBoard of British Columbia].

Freedom of Information and Protection of Privacy Act, R.S.B.C. 1996, c.165.

The Law Enforcement Review Act, R.S.M. 1987. c.L75, s.17(1).

Regulation re Review of Old Disability Pensions, BC Reg. 530/82.

Reports of Injuries Regulation, BC Reg. 713173.

Workers� Compensation Act, R.S.B.C. 1996, c.492.

Workers Compensation Act (Review Board) Regulation, BC Reg. 32/86.

Workers� Compensation Board of British Columbia. Resolutions of theGovernors, Decision No.8. Workers� Compensation Reporter 1992Jan;7:171.

Cases Reviewed

Ainsley Financial Corp. v. Ontario Securities Commission (1993) 14 OR (3d)280, affirmed (1994) OR (3d) 104 (CA) at p. 110.

Consolidated-Bathurst Packaging Ltd. v. International Woodworkers ofAmerica, Local 2-69 (1990), 68 DLR (4th) 524 (SCC).

Domtar v. Quebec Commission D�Appeal an Matiere de LesionsProfessionelles (1994), 15 Admin LR 1 (Mme. L�Heureux Dubé).

160




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Murray Mollard for the BCCLA, Submission of the Intervenor in the Matter of aRequest for a Review between Western Canada Wilderness Committee andthe Ministry of Environment Lands and Parks, Nov.24, 1995.

Rak v. British Columbia (Superintendent of Brokers) (1990), 47 Admin L.R. 243(BCCA).

Re BC (AG) and Winter et al (1982), 136 DLR (3d) 189 (BCSC).

Re Brennan and Ont. (Minister of Municipal Affairs) (1987), 59 O.R. (2nd) 526(Div Ct).

Re Matheson and College of Nurses (Ont) (1979), 107 DLR (3d) 430 (Ont DivCt), affirmed (1980), 28 OR (2d) 611 (CA).

Re Napoli and WCB (1981), 121 DLR (3d) 301 (BCSC); 126 DLR (3d) 179(BCCA).

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Services Sanitaires R.S. Inc. et autres c. Tribunal du Travail et autres (1987), 9QAC 66; Elliott v. Man. (Director of Social Services) (1982), 17 Man R. (2nd)350 (CA).

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General Articles

Association of Workers� Compensation Boards of Canada. Comparison ofCanadian and United States workers� compensation systems. Edmonton(AB): The Association; 1993.

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Brake W. First backlog report to the Chairman and the Board of Governors.Richmond (BC): Workers� Compensation Board of British Columbia; 1994.

British Columbia. Office of the Ombudsman. Ombudsreport 1995: annualreport of the Ombudsman. Victoria (BC): The Office; 1995.


BIBLIOGRAPHY

British Columbia. Office of the Ombudsman. Ombudsreport 1997: annualreport of the Ombudsman. Victoria (BC): The Office; 1997.

British Columbia. Office of the Ombudsman. Workers� compensation systemstudy. Victoria (BC): The Office; July 1987. Report No.: 7.

Canadian Bar Association. Report of the Canadian Bar Association: Task Forceon The Independence of Federal Administrative Tribunals and Agencies inCanada. A law for the future fund project. [s.l.].: The Association; 1990.

Canadian encyclopedic digest. 3rd ed. Vol.1. Toronto (ON): Carswell; 1996. P. 271.

Canadian Institute for the Administration of Justice. Independence,accountability and government agencies. [Background paper, prepared forthe February 28th, 1997 roundtable discussion on Tribunal Independenceand Accountability in Toronto]. [s.l.]: [s.n.]; 1997.

Clark NH, Connell I, Sandy JT, Jenkins LC, Green H. Minutes of the MRPAdvisory Committee. Richmond (BC): Workers� Compensation Board ofBritish Columbia; December 21, 1992.

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Flaherty D. An investigation into the practices of the WCB of BC with respectto disclosing personal information about injured workers to employers.Victoria (BC): Office of the Information and Privacy Commissioner ofBritish Columbia; March 31, 1996. Investigation Report P96-006.

Gallagher G. Medical Review Panel system: time delays in the processing ofMRP applications. A 1996 perspective. Prepared for the Panel ofAdministrators of the WCB. Richmond (BC): Workers� CompensationBoard of British Columbia; May 1996.

Interpretation of Sections 58 through 65. Memo To David Martin from LaurelCourtney, Barrister & Solicitor, Legal Services. [Dated 1997 May 7].

Ison TG. Workers� compensation law in Canada. Toronto (ON): Butterworths;1989.

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162




Laurel Courtney, Barrister and Solicitor, Legal Services. Re: Interpretation ofSections 58 through 65. [Memorandum] to David Martin, Registrar, MedicalReview Panel. [Dated 1997 May 7]. P. 4.

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Mollard M. Submission of the intervenor in the matter of a request for a reviewbetween Western Canada Wilderness Committee and the Ministry ofEnvironment Lands and Parks. Vancouver (BC): B.C. Civil LibertiesAssociation; November 24, 1995.

Oppal WT. Closing the gap: policing and the community. Policing in B.C.Commission of Inquiry final report. Victoria (BC): Queen�s Printer; 1994.

Perrin, Thorau & Associates Ltd. Comparative review of workers� compensationsystems and governance models: first draft. [Unpublished; May 23, 1997].

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Report and recommendations to the Minister of Labour and ConsumerServices by the Advisory Committee on the Structures of the Workers�Compensation System of British Columbia. [s.l.]: [s.n.]; 1988. The MunroeReport: 8 WCR 231.

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Workers Compensation Board of British Columbia. Annual report of theAppeal Division 1993. Workers� Compensation Reporter 1993;11:165.



Workers Compensation Board of British Columbia. Annual report of theAppeal Division 1996. Richmond (BC): The Board; 1996.

Workers Compensation Board of British Columbia. Annual report of theAppeal Division 1997. Richmond (BC): The Board; 1997.

Workers Compensation Board of British Columbia. The Appeal Division.Appeals Officers - procedures manual: draft. Richmond (BC): The Board;[s.a.].

Workers Compensation Board of British Columbia. Appeal Divisioncommunity feedback report. Workers� Compensation Reporter 1994;11:93.

Workers Compensation Board of British Columbia. Appeal Division Decision#1, May 29, 1991. Workers� Compensation Reporter 1991;7:33.

Workers Compensation Board of British Columbia. Appeal Division Decision#3, July 3, 1991. Workers� Compensation Reporter 1991;7:65.

Workers Compensation Board of British Columbia. Appeal Division Decision#4, Aug 8, 1991. Workers� Compensation Reporter 1991;7:79.

Workers Compensation Board of British Columbia. Appeal Division Decision#5, Jan 6, 1992. Workers� Compensation Reporter 1992;8:23.

Workers Compensation Board of British Columbia. Appeal Division Decision#93-0740, May 25, 1993. Workers� Compensation Reporter 1993;10:127.

Workers Compensation Board of British Columbia. Appeal Division Decision#93-1186, Aug 20, 1993. Workers� Compensation Reporter 1993;10:43.

Workers Compensation Board of British Columbia. Appeal Division Decision#12, Apr. 11, 1994. Workers� Compensation Reporter 1994;10:365.

Workers Compensation Board of British Columbia. Appeal DivisionOperational Status Report, 1996 Dec 6. Richmond (BC): The Board; 1996.

Workers� Compensation Board of British Columbia. Compensation ServicesDivision. Field investigations procedure manual. Richmond (BC): TheBoard; 1993.

Workers Compensation Board of British Columbia. Medical Appeals Officerprocedure manual. Richmond (BC): The Board; [s.a.].

164




Workers� Compensation Board of British Columbia. Medical Review PanelDepartment. 1994 annual report to the panel of administrators. Richmond(BC): The Board; 1995.

Workers� Compensation Board of British Columbia. Medical Review PanelDepartment. 1996 annual report to the panel of administrators. Richmond(BC): The Board; 1997.

Workers� Compensation Board of British Columbia. Medical Review PanelDepartment. 1998 business plan. Richmond (BC): The Board; 1998.

Workers� Compensation Board of British Columbia. Office of the WCBOmbudsman. When you feel you�ve been treated unfairly. Richmond (BC):The Office; January 1997.

Workers� Compensation Board of British Columbia. Office of the WCBOmbudsman. Richmond (BC): The Board; 1997.

Workers� Compensation Board of British Columbia. Rehabilitation Services andclaims manual. Richmond (BC): The Board; 1996.

Workers� Compensation Review Board. Chair�s annual report. Richmond (BC):Workers� Compensation Review Board; 1996.

Workers� Compensation Review Board. Chair�s annual report. Richmond (BC):Workers� Compensation Review Board; 1997.

Workers Compensation of British Columbia. Review Board policy & proceduremanual. Partially updated to 1995 May second half current to 1991.Richmond (BC): The Board; 1995.

Workers� Compensation Board of British Columbia. Statement of the duties ofthe Panel of Administrators, adopted as a resolution of the Panel ofAdministrators, 1997 Jan 14. Richmond (BC): The Board; 1997.

Websites

British Columbia. Office of the Ombudsman. Promoting fairness for BritishColumbians: guiding principles. [article online] No date [cited 1998 Jun 2].Available from: http://www.ombud.gov.bc.ca/about_ombudsman/index.html

E-file: the electronic claim file. A new way of thinking. A new way of working.Improving Compensation Services for workers and employers [articleonline] 1996 [cited 1998]. Available from: http://www.wcb.bc.ca.

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. An overview of the historical development andcurrent structure of the Workers� Compensation Board of British Columbia:a briefing paper [article online] 1996 [cited 1998]. Available from: http://www.wcb.bc.ca.


BIBLIOGRAPHY

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. Disclosure of Board files: access and privacyissues: a briefing paper [article online] 1996 [cited 1998]. Available from:http://www.wcb.bc.ca.

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. Governance: a briefing paper. [article online] 1997Apr 7 [cited 1998]. Available from: http://www.wcb.bc.ca.

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. Regulation review and development process: abriefing paper. [article online] 1997 May 26 [cited 1998]. Available from:http://www.wcb.bc.ca.

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. Workers� compensation appeal system: a briefingpaper. [article online] 1997 Jul 31 [cited 1998]. Available from: http://www.wcb.bc.ca.

166




A CRITICAL APPRAISAL OF THE ADMINISTRATIVE INVENTORIES

Submitted by

Semmens & Adams Management and Economic Counsel

Semmens, Ted and Peter Adams

REFERENCES

General Articles

American Evaluation Association. Guiding Principles for evaluators. In: ShadishWR, Newman DL, Scheirer MA, and Wye C, editors. Guiding principles forevaluators. No. 66. San Francisco (CA): Jossey-Bass; Summer 1996;Chapter 2.

Canadian Comprehensive Auditing Foundation, Accountability, performancereporting, comprehensive audit - an integrated perspective. Ottawa(ON):CCAF � FCVI Inc; 1996.

Canadian Institute of Chartered Accountants. Planning value-for-moneyaudits:1990, guideline 1.

Canadian Institute of Chartered Accountants. Value-for-money auditingstandards. March 1988.

Caudle SL. Using qualitative approaches. In: Wholey JS, Hatry HP, andNewcomer KE, editors. Handbook of practical program evaluation. SanFrancisco (CA): Jossey-Bass; 1994.

Fulton J, Atkinson J. Medical and rehabilitation programs in workers�compensation: an administrative inventory in British Columbia. [s.l.]: [s.n.];May 1993.

Effectiveness reporting and auditing in the public sector: supporting researchStudies. General literature survey project. Ottawa (ON): CCAF; 1988.

Hunt HA. Workers� Compensation Board of British Columbia: AssessmentDepartment administrative inventory. Kalamazoo (MI): W.E. Upjohn Institutefor Employment Research; 1992.

Hunt HA, Barth PS, and Leahy MJ. Workers� compensation in British Columbia:an administrative inventory at a time of transition. Kalamazoo (MI): W.E.Upjohn Institute for Employment Research; 1991.

Hunt HA, Barth PS, and Leahy MJ. The workers� compensation system ofBritish Columbia: still in transition. (Kalamazoo (MI): W.E. Upjohn Institutefor Employment Research; 1995.


BIBLIOGRAPHY

Jenkins L. Medical Review Panel. Report and highlights of the MedicalReview Panel report. [s.l.]: [s.n.]; Aug 1992.

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Office of the Comptroller General of Canada. Working standards for theevaluation of programs in federal departments and agencies. Ottawa (ON):Ministry of Supply and Services; 1989.

Rest KM, Ashford NA. Occupational safety and health in British Columbia: anadministrative inventory. Cambridge (MA): Ashford & Associates; 1992.

Rest KM, Ashford NA. Occupational health and safety in British Columbia: anadministrative inventory of the prevention activities of the Workers�Compensation Board. Cambridge, MA: Ashford Associates; 1997.

United States General Accounting Office. Government auditing standards:standards for audit of governmental organisations, programs, activitiesand functions. Washington (DC): U.S. General Accounting Office; 1988.

168




THE FLOW OF GOVERNANCE INFORMATION IN THE BRITISHCOLUMBIA WORKERS� COMPENSATION SYSTEM

Submitted by

Semmens & Adams Management and Economic Counsel

Semmens, Ted

REFERENCES

General Articles

Auditor General of British Columbia. Deputy Ministers� Council. Enhancingaccountability for performance: a framework and an implementation plan.Victoria (BC): The Council; 1996.

The Canadian Comprehensive Auditing Foundation (CCAF). In search ofeffective governance. Ottawa (ON): The CCAF; 1994.

Canadian Comprehensive Auditing Foundation (CCAF). Governanceinformation-strategies for success. CCAF; 1996.

The Canadian Comprehensive Auditing Foundation (CCAF). Information - thecurrency of corporate governance. CCAF; 1997.

Toronto Stock Exchange. Report of the Dey Committee on CorporateGovernance in Canada. [s.l.]: [s.n.]; 1994.

Fulfilling the need to know. University of Western Ontario�s Business Quarterly1997 Spring.


BIBLIOGRAPHY

INTERCONNECTEDNESS AND ACCOUNTABILITY: THE BCWORKERS� COMPENSATION SYSTEM AMONG THE SET OF SOCIALPROGRAMS

Submitted by

Social Research and Demonstration Corporation

Schwartz, Saul

Theresa Jennissen and Michael Prince

REFERENCES

General Articles

Aaronson J. Dutiful daughters and undemanding mothers: contrastingimages of giving and receiving care in middle and later life. In: Baines C,Evans P, Neysmith S, editors. Women�s caring: feminist perspectives onsocial welfare. Toronto (ON): McClelland and Stewart; 1991. P.138-68.

Aarts LJM, Burkhauser RV, De Jong PR. Curing the Dutch disease: aninternational perspective on disability policy reform. Aldershot, England,Brookfield USA: Avebury; 1996.

Aarts LJM, De Jong PR. The Dutch disability program and how it grew. In:Aarts LJM, Burkhauser RV, De Jong PR, editors. Curing the Dutch disease:an international perspective on disability policy reform. Aldershot,England, Brookfield, USA: Avebury; 1996.

Beckwith G. The myth of injury prevention incentives in workers�compensation insurance. New Solutions 1992 Winter:52-73.

Berger E, editor. The Canadian Health Monitor 1998 April 8.

British Columbia. Office of the Auditor-General. Enhancing accountability forperformance in the British Columbia public sector. Victoria (BC): TheOffice; 1995.

British Columbia, Office of the Auditor-General. Deputy Ministers� Council.Enhancing accountability for performance in the British Columbia publicsector: a progress report to the Legislative Assembly. Victoria (BC): TheOffice; 1997

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Brophy J. Submission to the Royal Commission on Workers� Compensation.Windsor 1995 Feb.

170




Butler RJ, Johnson WG, Baldwin ML. Managing work disability: why firstreturn to work is not a measure of success. Industrial and Labor RelationsReview 1995;48:452-69

Canada. Report of the Royal Commission on the Relations of Labour andCapital. Ottawa (ON): King�s Printer; 1889.

Canada. Human Resources Development. Basic facts on social securityprograms. Ottawa (ON): Supply and Services Canada; 1994.

Canada. Human Resources Development. CPP, phase II disability benefits,background paper. Literature review on public disability insuranceprograms. Ottawa (ON): HRDC; March 1996.

Canada. Human Resources Development. Federal-Provincial Territorial WorkingGroup on Benefits and Services for Persons with Disabilities. Programs andmeasures: a coverage analysis, part 1. Inventory of federal and provincialprograms and measures, part 3. Ottawa (ON): Human ResourcesDevelopment Canada, 1997.

Canada. Statistics Canada. Work injuries 1992-1994. Ottawa (ON): StatisticsCanada; December 1995.

Canada. Veterans Affairs. Veteran services and benefits. Ottawa (ON): Ministerof Public Works and Government Services Canada; March 1996.

Card D, McCall BP. Is workers� compensation covering uninsured medicalcosts? Evidence from the �Monday effect.� Industrial and Labor RelationsReview 1996; 49(4).

Dembe AE. The history of carpal tunnel syndrome. New Solutions 1997Spring:15-22.

Dungan P. The effect of workers� compensation and other payroll taxes on themacro economies of Canada and Ontario [mimeograph]. [s.l.]: [s.l.]; 1997.

Ehrenberg RG. Workers� compensation, wages and the risk of injury. In: BurtonJF, editor. New perspectives in workers� compensation. Ithaca (NY): ILRPress; 1988.

Fortin B, Lanoie P. Substitution between unemployment insurance andworkers� compensation. Journal of Public Economics 1992;49:287-312.

Gunderson M, Hyatt D. Inter-generational considerations of workers�compensation unfunded liabilities [Mimeograph]. [s.l.]: [s.n.]; 1997.

Hyatt DE. Work disincentives of workers� compensation permanent partialdisability benefits: evidence for Canada. Canadian Journal of Economics1996;29(2).


BIBLIOGRAPHY

Hess M. The Canadian fact book on income security programs. Ottawa/Montreal: Canadian Council on Social Development; 1992.

Ison TG. Compensation systems for injury and disease: the policy choices.Toronto (ON): Butterworths; 1994

Jennissen T. The development of workmen�s compensation in Ontario.Canadian Journal of Social Work Education 1981; 7(1): 55-71.

Johnson WG, Ondrich J. The duration of post-injury absences from work. TheReview of Economics and Statistics 1990;72.

Kraut A. Estimates of the extent of morbidity and mortality due tooccupational diseases in Canada. American Journal of Industrial Medicine1994;25:267-78

Krueger A. Incentive effects of workers� compensation insurance. Journal ofPublic Economics 1990; 41:73-99.

Lampman RJ, Hutchens R. The future of workers� compensation. In:Burton,JF, [editor.] New Perspectives in Workers� Compensation. Ithaca:ILR Press; 1988.

Landsbergis PA, Schurman SJ, Israel B, Schnall PL, Hugentobler MK, Cahill J,Baker D. Job stress and heart disease: evidence and strategies forprevention. New Solutions 1993 Summer:42-58.

Lax M. Occupational disease: addressing the problem of under-diagnosis.New Solutions 1996 Summer:81-92

Lero D, Johnson K. 110 Canadian statistics on work and family. Ottawa (ON):The Canadian Advisory Council on the Status of Women; 1994.

Lessin N. Occupational Safety and Health Act and the Occupational Safetyand Health Administration, Testimony before the Subcommittee on PublicHealth and Safety, Senate Committee on Labour and Human Resource;1997 July 10; Washington, DC; 1997.

Lessin N. Workers need real rights to counter push for production. [s.l.]: [s.n.];[s.a.].

Leyton E. Dying hard: the ravages of industrial carnage. Toronto (ON): OxfordUniversity Press; 1997.

Lowe G. Women, paid/unpaid work, and stress. Ottawa (ON): CanadianAdvisory Council on the Status of Women; 1989.

McBrearty L, King A, Sobel D. Workers� compensation: a submission toOntario�s Royal Commission on Workers� Compensation, June 1995. NewSolutions 1996:13-24.

172




Messing K. Occupational safety and health concerns of Canadian women: abackground paper. Ottawa (ON): Women�s Bureau of Labour Canada; 1991.

Messing K, Courville J, Venzina N. Minimizing risks for women in non-traditional jobs. New Solutions 1991 Spring:66-71.

Messing K, Neis B, Dumais L. Invisible issues in women�s occupational health.Charlottetown: Gynergy Books 1995.

Mogensen VL (1996) Office Politics: Computers, Labor and the Right for Safetyand Health, New Brunswick, New Jersey: Rutgers University Press; 1996.

Montgomery J. Occupational health and safety. Scarborough: Nelson CanadaLimited; 1996.

Ontario Federation of Labour. Occupational health and safety: a trainingmanual. Toronto: Copp Clark Pitman; 1982.

Perrin, Thorau & Associates Ltd. Comparative review of workers� compensationsystems and governance models: final report update. [Prepared for theRoyal Commission on Workers� Compensation in BC]. [Unpublished; 1998].

Prince MJ. At the edge of Canada�s welfare state: social policy-making inBritish Columbia. In: Carty RK, [editor]. Politics, policy and government inBritish Columbia. Vancouver (BC): University of British Columbia Press;1996.

Ritzen A, Rosenstock L. The misuse of epidemiology and apportionment incompensation for occupational disease. New Solutions 1993 Spring:29-36.

Seifert A, Messing K, Dumais L. Star wars and strategic defence initiatives:work activity and health symptoms of unionised bank tellers during workreorganization. International Journal of Health Services 1997;27(3):455-477.

Smith RS. Mostly on Mondays: is workers� compensation covering off-the-jobinjuries. In: Borba PS, Appel D, [editors]. Benefits, costs and cycles inworkers� compensation. Boston (MA): Kluwer Academic Publishers; 1989.

Tarasuk V, Eakin JE. The problem of legitimacy in the experience of work-related back injury. Qualitative Health Research 1995 May;5(2):204-21.

Vaillancourt F, Marceau N. Do general and firm-specific employer payroll taxeshave the same incidence. Economics Letters 1990:175-181.


BIBLIOGRAPHY

COMPENSATION SERVICES PROGRAM OVERVIEW

Submitted by

Tindall, Diana

REFERENCES


Workers� Compensation Act, R.S.B.C. 1996, c.492.

General Articles

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Hunt HA, Barth PF, Leahy MJ. Workers� compensation in British Columbia:administrative inventory at a time of transition. Kalamazoo (MI): W.E.Upjohn Institute for Employment Research; November 1991.

Memorandum from Jillian McCabe, March 21, 1997

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Rydberg Levy Group, Workers� Compensation Board of British Columbia.Performance management report for the period Apr. �95 - Dec. �96.Richmond (BC): Workers� Compensation Board of British Columbia; 1997.

Samuel S, Ryan K, Pope S. Claims adjudication and appeals: first & secondset of flowcharts. [In house research report for the Royal Commission onWorkers� Compensation in British Columbia]. [Unpublished; January 1998].

Workers� Compensation Board of British Columbia. 1998 corporate businessplan. Richmond (BC): The Board; December 1997.

Workers� Compensation Board of British Columbia. Annual report 1996:building on common ground. Richmond (BC): The Board; 1996.

Workers� Compensation Board of British Columbia. Annual report 1997.Richmond (BC): The Board; 1998.

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Workers� Compensation Board of British Columbia. Compensation Services�performance report: November 1997.

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Workers� Compensation Board of British Columbia. Rehabilitation services andclaims manual. Richmond (BC): The Board; 1996.

Workers� Compensation Board of British Columbia. WCB presentation to theRoyal Commission on Compensation Services. [Unpublished].

Workers� Compensation Board of British Columbia. Compensation ServicesDivision. 8-week rate review: discussion paper. Richmond (BC): The Board;1998.

Workers� Compensation Board of British Columbia. Compensation ServicesDivision. Claims management and the continuum of care, June 16, 1997. In:Compensation Services Division practice directives. Richmond (BC): TheBoard; November 1995.

Workers� Compensation Board of British Columbia. Internal Audit & Evaluation.Vocational rehabilitation interventions evaluation study (back injury claims).Richmond (BC): The Board; September 1994.

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. Benefit stacking and integration: a briefing paper.Richmond (BC): The Board; 1997.

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. Compensation rate: a briefing paper. Richmond (BC):The Board; 1997.

Workers� Compensation Board of British Columbia. Policy and RegulationDevelopment Bureau. Permanent disability pensions: a briefing paper.Richmond (BC): The Board; 1997.

Workers� Compensation Board of British Columbia. Policy and ResearchDepartment. Manager review: draft. Richmond (BC): The Board; [s.a.].

Workers� Compensation Board of British Columbia. Rehabilitation andCompensation Services Division 1997 business plan. Richmond (BC): TheBoard; 1997.


Workers� Compensation Board of British Columbia. Rehabilitation andCompensation Services Division. Health Care Services Management Team.Transforming health care delivery to injured workers: a framework forbusiness process redesign. Richmond (BC): The Board; January 1988.


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TERMS OF REFERENCE ITEM 3(C) RELATING TOREHABILITATION AND REEMPLOYMENT MATTERS

Submitted by

Wallbank, Rosemary,

Sylvia Robinson, Shannon Turner,

Nancy Cameron and John Sehmer

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208




THE ORGANIZATIONAL CAPACITY OF THE WORKERS�COMPENSATION BOARD OF BRITISH COLUMBIA: A HUMANRESOURCES SYNTHESIS

Submitted by

Weltz, Angela and Geoff Grover

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210




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Memorandum to Hugh Alley dated April 24, 1997 re: Rehabilitation CaseAssistant and Back-up Claims Adjudicator Training Lesson Plans andHandouts.

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Workers Compensation Board and the Compensation Employees� Union.Collective Agreement(s): April 1, 1995 to March 31, 1998 and April 1, 1998to March 31, 2002.

Workers� Compensation Board of Alberta. 1997 annual report. Edmonton(AB): The Board; 1998.

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Workers� Compensation Board of British Columbia. Business plan 1996:Human Resources plan update for the Panel of Administrators. Richmond(BC): The Board; 1996.

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Workers� Compensation Board of British Columbia. Business plan 1998:Human Resources. Richmond (BC): the Board; 1997.

Workers� Compensation Board of British Columbia. E-file job specificbusiness process guidelines. Richmond (BC): The Board; 1996.

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Workers� Compensation Board of British Columbia. E-file training packages.Richmond (BC): The Board; 1997/1998.

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Workers� Compensation Board of British Columbia. Key performance indicatorreport(s) [quarterly]. Richmond (BC): The Board: 1997/1998.

Workers� Compensation Board of British Columbia. Managers� corporatehuman resources policy guide. Richmond (BC): The Board; 1996.

Workers� Compensation Board of British Columbia. Sample package ofemployer service representative training. Summary of AssessmentDepartment Employer Service Strategy training plan for 1998. Richmond(BC): The Board; 1998.

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BIBLIOGRAPHY

Workers� Compensation Board of British Columbia. Human ResourcesDivision. Response to the Royal Commission�s request dated August 4,1998. Richmond (BC): The Board; 1998.

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214






Workers� Compensation Board of British Columbia. Rehabilitation andCompensation Services Division. Response to the Royal Commission�srequest dated July 2, 1998. Richmond (BC): The Board; 1998.

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KPMG. Corporate governance: a survey of governance ... · Improving board effectiveness by evaluating director ... the Ministry of Environment Lands and Parks, Nov.24, 1995. Rak v