KONE E-Link™

ELEVATOR AND ESCALATOR MONITORING AND COMMAND SYSTEM

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2 KONE E-Link

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3KONE E-Link

A complete view at a glanceMaximizing performance The E-Link system uses the building’s standard Local Area Network (LAN), and the connected elevators and escalators can be monitored and managed using easy-to-use graphical software running on a standard PC. KONE E-Link traffic displays and reports provide an accurate view of the transportation status, demand,

traffic performance, and availability of the elevators and escalators in the building. This information helps you ensure that the elevators and escalators deliver the best possible performance at all times. Additionally, KONE E-Link has an optional building management system with an open interface allowing easy integration to other facility management systems.

KONE E-Link enables you to monitor

your elevator and escalator systems in

one or several buildings from a single

location. It is a full-featured facilities

management tool designed to ensure

the best possible tenant service quality,

reliability and efficiency of the elevators

and escalators in your building.

KONE E-Link can be utilized as a stand-

alone supervisory tool to enhance the

management of virtually any type of

installations, new or existing.

Faster reaction and controlKONE E-Link offers the following benefits: n Real-time view of equipment status

locally and remotely

n Large building complexes or

geographically remote buildings

can be monitored and managed

from a single location

n Traffic history playback of elevator and

escalator events for security, event

history and legal purposes

n � Faster reaction to malfunctions, possible

vandalism and troubleshooting

n Faster rescue in emergency situations

n Command equipment, change call

locking status and time scheduling

of commands can be controlled locally,

similar to mode changes, or from

a remote location

n Easy integration with other facility

management systems in the building

n � Easy to use and intuitive user

interface, short learning curve even

for occasional users

The facility manager has instant review of operational status of all elevators and escalators. A wide variety of reports and statistics are available in real-time.

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KONE E-Link4

Operational monitoringMaps, aerial photographs and building layout drawings can be used as a reference to locate groups or individual equipment over large geographical areas or building complexes. Any deviation from normal operation is logged instantly. An audible and visual alert signal is sent to specified monitors to ensure quick attention. Logged events are stored and compiled in a report. The analysis of this information helps the building owner in liability cases and enables building maintenance personnel to react to minor malfunctions and possible misuse or vandalism.

Deviation monitoring summary showing the operational status of each unit

Aerial view over large geographical area

Close aerial view of the building complex with equipment status indicated Aerial view using map as background

Aerial view of city blocks and buildings

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Traffic monitoring Real-time traffic monitoring makes it possible to keep in contact with all elevators and escalators even in a large building. The display can be configured to suit particular needs. Maps and building layouts can be used as guides for easy identification of equipment in large building complexes.

Availability reports The availability report reflects the operational quality of the equipment and the maintenance as a whole. It provides a precise reading of the system’s operation, including deviations from the normal operating mode.

Reports KONE E-Link offers a comprehensive set of reports in a graphical, easy-to-read format to allow thorough analysis of equipment performance, availability and operational quality.

Traffic display

Escalator summary graph Elevator availability summary graph Landing call time distribution per time unit graph

Traffic history playback The history playback capability is a unique KONE E-Link feature. The need for playback may arise due to suspected misuse, reported incidents or complaints by tenants. This feature facilitates reruns and study of elevator and escalator operating events and status changes, as if on a video recorder. All data can be retrieved and analyzed using normal office software tools, such as Microsoft Excel.

Access control KONE E-Link enables calls and commands to be issued by an authorized user to individual elevators or groups of elevators. Access control commands enable locking of car and hall call buttons either individually or in specified groups. The system carries out the locking automatically in accordance with a user-configurable weekly program.

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6 KONE E-Link

References

CAPITAL AIRPORT, BEIJINGThe world’s most modern airports, such as Beijing Capital Airport, utilize the latest technology to meet the challenges of transporting over 40 million passengers annually.

The 192 elevators and escalators in 9,687,519 ft2 area were linked to the KONE E-Link monitoring system to guarantee high service level and productivity. The OPC interface was utilized to integrate elevators and escalators to a building management system.

201 BISHOPSGATE AND BROADGATE TOWER, LONDONKONE E-Link is used to monitor the performance and traffic of the 32 elevators and 8 escalators in the 201 Bishopsgate and Broadgate Tower complex in London – including the first double-deck elevators with destination control.

The customer has interest to track the performance and service level of this unique, state-of-the-art elevator configuration.

ENCH CITE INTERNATIONAL, NANJINGKONE E-Link is also ideally suited for managing the portfolio of residential buildings in a customer’s property. Via VPN Internet access, the facility manager can log into KONE E-Link from anywhere and enable the remote monitoring of valuable system information in big residential complexes.

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7KONE E-Link

KONEELEVATOR

KONEELEVATOR

KONEELEVATOR

KONEELEVATOR

KONEELEVATOR

NON-KONE

ELEVATOR

NON-KONE

ELEVATOR

internet

LAN (ethernet)

RemoteAccessServer

WLAN Firewall

KICKIC

Statistics Server

OPC ServerBMS

RS RS

CAN CAN

Typical connections and access to KONE E-Link

KONE equipment

Other manufacturer’s equipment

Any authorized computer in building LAN

LAN network through WLAN wireless connection

Monitoring from Internet through remote access server

Connection to building automation system through OPC server

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E-Link functions and featuresn Traffic monitoringn Deviation alarmsn Elevator and escalator operation reportingn Operational event historyn Traffic history playbackn Elevator calls and commandsn Elevator access controln Remote monitoring

Interface to Building Management Systemn OPC Data Access

Maximum system sizen Total number of elevators: unlimitedn Total number of escalators: unlimitedn Total number of user interface

computers: unlimitedn Maximum number of KONE Interface

Control(ler) (KICs): unlimitedn Maximum distance between KIC and elevator:

1,640 ft. (RS bus) or 3,281 ft. (KONE CAN bus)n Maximum distance between KIC and escalator:

1,640 ft.

Monitoringn User configurable real-time traffic displaysn 2D-, 3D- and status displaysn Building layouts

Reportsn Calls per hourn Calls per floorn Waiting times per hourn Waiting times per floorn Elevator availabilityn Elevator operation summaryn Escalator operation summaryn Number of alarms, alarm log

Elevator calls and commandsn Car callsn Priority landing callsn Attendant servicen Independent servicen Simplex servicen Out of servicen Special parkingn Scheduling possibilityn Escalator remote control

Elevator access control commandsn Scheduled lockingn Manual locking

NOTE! Elevator calls, commands and access control commands are only available if the corresponding options are ordered with the elevator control system.

Operational event historyn Alarmsn Deviationsn Status changes

Remote monitoringn Remote user interfacen Standard analog telephone line, mode

System configurationn Languages: call for availability

Elevator statisticsn Number of hall callsn Hall call timen Number of startsn Start loadn Stop timen Run timen Cycle timen Re-levelingsn Number of starts in bankn Availabilityn Operational time

Double-decker elevator statisticsn Lower deck loadn Upper deck loadn Both decks serving time

DCS elevator statisticsn Number of passenger callsn Waiting timen Time to destinationn Transit time

Escalator statisticsn Availabilityn Run timen Number of startsn Number of emergency stopsn Number of disturbances

Playbackn Display of traffic historyn Linked with operational event history

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CAN (provided by KONE)

Building LAN 100 MB/s TCP/IP

RS (provided by KONE)

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U.S. Operations Center

One KONE Court

Moline, Illinois 61265

1-800-956-KONE (5663)

Canadian Operations Centre

6696 Financial Drive, Unit 2

Mississauga, Ontario L5N 7J6

1-905-858-8383

KONE Mexico, S.A. de C.V.

Clavel 227

Colonia Atlampa

Mexico City, D.F. 06450

+52.55.1946.0100

For the latest product information

and interactive design tools, visit

www.kone.us

Alabama

Birmingham 205-944-1032

Mobile 251-661-7522

Arizona

Phoenix 623-434-3599

Tucson 520-624-3125

Arkansas

Little Rock 501-758-1889

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Cypress 714-890-7080

Sacramento 916-372-1458

San Diego 858-578-5100

San Francisco 510-351-5141

Santa Barbara 805-349-1013

Colorado

Denver 303-792-3423

Connecticut

Hartford 860-257-9277

Delaware 856-251-1555

District of Columbia

Washington, DC 301-459-8660

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Jacksonville 904-292-0225

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Naples 239-598-9310

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Tampa 813-635-0330

Georgia

Atlanta 770-427-3373

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Kansas

Wichita 316-942-1201

Kentucky

Louisville 502-491-0565

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Baton Rouge 225-291-5270

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Maryland

Baltimore 410-766-2100

Massachusetts

Boston 781-828-6355

Michigan

Detroit 734-513-6944

Grand Rapids 616-534-3300

Minnesota

Minneapolis 651-452-8062

Mississippi

Jackson 601-939-7597

Missouri

Kansas City 816-531-2140

St. Louis 314-521-8800

Springfield 417-862-1174

Montana

Helena 406-449-1399

Nebraska

Omaha 402-592-7381

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Las Vegas 702-269-0919

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Warren 908-626-0220

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Albuquerque 505-888-0626

New York

Albany 518-464-0002

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North Carolina

Charlotte 704-597-0430

North Dakota 651-452-8062

Ohio

Cincinnati 513-755-6195

Cleveland 440-546-1100

Columbus 614-866-1751

Oklahoma

Oklahoma City 405-682-5651

Tulsa 918-258-0582

Oregon

Portland 503-652-1011

Pennsylvania

Harrisburg 717-653-7177

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Nashville 615-360-7013

Texas

Austin 512-443-0967

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San Antonio 210-491-0485

Utah

Salt Lake City 801-977-1144

Vermont 781-828-6355

Virginia

Richmond 804-328-1032

Washington

Seattle 425-861-9696

West Virginia

Charleston 614-866-1751

Morgantown 412-279-1561

Wisconsin

Milwaukee 262-373-0460

Wyoming 303-792-3423

U.S. Offices

Canada Offices

KONE Inc. reserves the right to alter

design and specifications without

prior notice.

KONE is a registered trademark of

KONE Inc. Dedicated to People Flow

and XXXXXXXXXX are trademarks of

KONE Inc.

“USGBC” and related logo is a

trademark owned by the U.S. Green

Building Council and is used by

permission.

Alberta

Calgary 403-275-5650

Edmonton 780-452-9227

British Columbia

Vancouver 604-777-5663

Victoria 250-384-0613

Kelowna 250-491-1838

Manitoba

Winnipeg 204-895-2942

Nova Scotia

Halifax 902-450-1102

Ontario

Hamilton 905-648-3188

Kingston 613-531-6262

Ottawa 613-225-8222

Toronto 905-948-2230

Quebec

Montreal 514-284-5663

Quebec City 418-877-1494

Sherbrooke 819-821-2182

This document is printed using soy-based inks.©2011 KONE Inc.

SFXXXX Rev XXXX

Printed in U.S.A

KONE Inc. reserves the right to alter design and specifications without prior notice.

KONE is a registered trademark of KONE Inc.

Dedicated to People Flow and E-Link are trademarks of KONE Inc.

“USGBC” and related logo is a trademark owned by the U.S. Green Building Council and is used by permission.

©2012 KONE Inc.SF2782 Rev 0312Printed in U.S.A.

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