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Knowledge Management and Knowledge Transfer at PNRA By Faizan Mansoor Regional Workshop on National Policy and Strategy, including Knowledge Transfer for Safety 12-16 November 2018, Bangkok, Thailand

Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

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Page 1: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Knowledge Management and

Knowledge Transfer at PNRA

By

Faizan Mansoor

Regional Workshop on National Policy and

Strategy, including Knowledge Transfer for Safety

12-16 November 2018, Bangkok, Thailand

Page 2: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Topics Covered in this

Presentation

• Organization and Staffing of PNRA

• Policy for Competency Building

• Knowledge Management at PNRA

• Knowledge Transfer from Regulatory Bodies of

Vendor Countries

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Page 3: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

PNRA ORGANIZATION AND

STAFFING

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Page 4: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

PNRA Organization Structure

Authority / Chairman

Two full-time members

Seven part-time members

Advisory Committees

Regional Nuclear Safety Directorate – II Chashma

Directorate of Nuclear Safety

Directorate of Transport & Waste Safety

Directorate of Radiation Safety

National Institute of Safety and Security

C H A I R M A N

Member (Executive) Member (Corporate)

Director General(Technical)

National Environmental Monitoring Program

National Dosimetry and Protection Level

Calibration Laboratory

Regional Nuclear Safety Directorate – III Karachi

Regional Nuclear Safety Directorate – I Islamabad

Secretary of the Authority

Director General(Inspection & Enforcement)

Director General(Capacity Building)

Director General(Chairman Secretariat)

Directorate of Physical Protection &Nuclear

Security

Directorate of Audit & Planning

Civil Works GroupDirectorate of Administration

Directorate of International Cooperation

Directorate of Establishment

Director General

(Corporate)

Director General

(Tech Support)

PSDP Projects

Regional Nuclear Safety Inspectorate–I, Peshawar

Regional Nuclear Safety Inspectorate–II, Multan

Regional Nuclear Safety Inspectorate–III Quetta

Directorate of Finance

PNRA Residential Colony Chashma

National Radiological Emergency Coordination Centre

Design Assessment and Analysis of NPPs

Directorate of Information Services

Directorate of Policies & Procedures

Directorate of Regulatory Affairs

Directorate of Human Resource Development

Centre for Nuclear Safety

Safety Analysis Centre

Legal Cell

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Page 5: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Human Resource

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

Officers 44 44 68 76 119 165 192 225 233 239 249 258 272 289 298 317 321

Staff 31 31 38 88 90 117 138 156 253 271 284 378 428 445 471 488 529

Total 75 75 106 164 209 282 330 381 486 510 533 636 700 734 769 805 850

0

100

200

300

400

500

600

700

800

900

5

Page 6: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Human Resource

• Regulatory staff comprises of:

– Engineers (Nuclear, Civil, Mechanical, Electrical, Electronics, Materials, Metallurgy, Chemical, etc.)

– Scientists (Physicist, Chemists, Geologists & Seismologists, IT, etc.)

– Lawyers

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Page 7: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

POLICIES FOR COMPETENCE

BUILDING

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Page 8: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Competence Building Policies

• Building high level of competence among

employees is of top priority for the organization

• Following policies are examples of

organizational commitment for competent staff:

– Policy on Higher Studies

– Training Policy

– Policy on Career Progression

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Page 9: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Policy on Higher Studies

• PNRA encourages its technical professionals to

apply for governmental and non-governmental

scholarship/assistant ship in HEC recognized

universities for education leading to Masters and

PhD degrees in fields of relevance to PNRA

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Page 10: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Training Policy

• Initial and continuous training is mandatory for all

PNRA professionals

• New entrants are required to undergo:

– One week Orientation Course

– Level 1 training course (4 to 6 weeks)

• Nuclear Safety and Radiation Protection

• Regulatory Control

• Radioactive Waste & Transport Safety, Nuclear Security, Emergency Preparedness, and International Obligation

• Working Rules & Procedures, Interpersonal Skills

– Upon completion of level 1 training, the officials are posted in various directorates of PNRA 10

Page 11: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Training Policy

• Within two years of service, level 2 course in one

of the following areas is mandatory:

– PWR or PHWR Systems

– Radiation Protection

– Radioactive Waste & Transport Safety

– Physical Protection/Nuclear Security

• Successful completion of level 1 & 2 courses are

pre-requisits for promotion to next level

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Page 12: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Training Policy

• In addition, various courses on regulatory

processes, technical areas, interpersonal skills,

etc., are organized from time to time

• Following management and leadership trainings

are necessary for promotions to next levels

– Basic Management Training Course for mid career officials

– Senior Management Training Course for senior officials

– Senior Officers Leadership Course for Director Generals and higher level officials

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Page 13: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Policy on Career Progression

• PNRA generally employs fresh graduates from

Universities and their career progression follows

the steps below:

– Review & Assessment/Inspections & Enforcement

– Licensing & Authorization

– Development of Regulatory Framework

– Management System and Organizational Development

– Policy Making

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Page 14: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KNOWLEDGE MANAGEMENT

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Page 15: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

What is Knowledge

The Oxford English dictionary defines knowledge as

“Facts, information, and skills acquired through experience

or education; the theoretical or practical understanding of

a subject”

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Page 16: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Types of Knowledge

1. Explicit

2. Tacit

3. Implicit

“We know more than we know that we know”

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Page 17: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Explicit Knowledge

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Page 18: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Tacit Knowledge

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Page 19: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Explicit, Implicit & Tacit Knowledge

(1/2)

TECDOC 151019

Page 20: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Explicit, Implicit & Tacit Knowledge

(2/2)

• Explicit knowledge –

– 20% (captured, recorded, codified)

• Implicit knowledge –

– 30% (not been captured yet)

• Tacit knowledge

– 50% (difficult to recall)

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Page 21: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Knowledge Management

• KM is defined as “an integrated, systematic

approach to identifying, acquiring, transforming,

developing, disseminating, using, sharing, and

preserving knowledge”, relevant to achieving

specified objectives.

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Page 22: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Knowledge Management

Components

2222

Page 23: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Need for Managing Nuclear

Knowledge

• The Nuclear Power Plant (NPP) life cycle is considered

to be around 80 years.

• Advancement in NPP technology and other challenges

are forcing regulatory bodies to update their knowledge

on continuous basis and preserve previous knowledge

assets throughout the life time of the NPPs.

• This means that knowledge assets related to a specific

NPP must be managed (08 KM Steps) for around 100-

150 years.

OperationCON Life Extension DecomissioningSR

03 00 05 60 20 5-12 100

Years23

Page 24: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

• Knowledge management at the regulatory bodies is

essentially needed, as they regulate nuclear installations,

radiation facilities and associated activities for long

period of time.

• Nuclear science and technology is a specialized field,

therefore, it is essential that the manpower of regulatory

bodies should be competent, knowledgeable,

experienced and skilled to regulate these facilities

effectively and efficiently.

Need of KM System for PNRA

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Page 25: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Need of KM System for PNRA

• It is essential for PNRA that its manpower be

knowledgeable, skilled and experienced to effectively

perform the challenging regulatory functions.

• There is a need for PNRA to identify, acquire, transform,

disseminate, share and preserve the existing regulatory

knowledge throughout the lifecycle of these installations.

• Therefore, PNRA realized the need for development and

implementation of comprehensive knowledge

management system.

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Page 26: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

• All data and knowledge is maintained as resources for

decision making and continual development of the

organization.

• The management identifies the required data and

knowledge; its access, security and confidentiality; and

ensures the preservation of organizational tacit

knowledge into explicit knowledge.

• Senior Management assesses Knowledge Management

(KM) practices and application of KM tools and also

identifies critical areas of knowledge loss and takes

preventive and corrective measures to minimize the risk

of knowledge loss.

KM Requirements in PNRA MSM

(1/3)

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Page 27: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

• Each department is responsible for development of

knowledge sharing culture and KM activities to ensure

availability of appropriate number of experts, so that risk

of knowledge loss is minimized.

• The assessment of KM is carried out as per defined

procedure and HRD is responsible to coordinate the

conduct of this assessment.

KM Requirements in PNRA MSM

(2/3)

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Page 28: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

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KM

Requirements

in PNRA MSM

(3/3)

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Page 29: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

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After Action Reviews

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Page 30: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

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Knowledge Cafes

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Page 31: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

Exit Interviews

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Page 32: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

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Panel Discussions

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Page 33: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

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Colloquiums

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Page 34: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

Special Lectures

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Page 35: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

• Cross Activity Learning

– Participation in activities involving individuals from different Directorates:

• Review of SARs,

• Preparation of national reports under international conventions

• Inspection at NPPs

• International peer reviews (e.g., IRRS)

• Coaching & mentoring

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Page 36: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KM practices at PNRA

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pnralocal

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Page 37: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

KNOWLEDGE TRANSFER

FROM VENDOR COUNTRIES

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Page 38: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

Vendor Country – China

• MoU and agreement for cooperation with the

nuclear regulatory authority of China

• Training of PNRA officials

• Information and expert exchange

• Assistance during licensing and inspections of:

– NPPs

– Equipment Manufacturing

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Page 39: Knowledge Management and Knowledge Transfer at PNRA · Need of KM System for PNRA • It is essential for PNRA that its manpower be knowledgeable, skilled and experienced to effectively

THANKS

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