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KNOWING MORE. ACTING FASTER. How Every Angle empowers its customers VRUMONA “We are able to manage the solution ourselves and it’s saving us a lot of time.” BAKKER “We plan our daily activities based on Every Angle information.” BIOMET “We were able to shorten our response time and lower our IT costs on reporting.” HEINEKEN “We’ve managed to improve our data integrity by major, major steps.” ERIKS “We can see where the bottleneck is in the process.’’

KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

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Page 1: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

KNOWING MORE. ACTING FASTER.How Every Angle empowers its customers

VRUMONA“We are able to manage thesolution ourselves and it’ssaving us a lot of time.”

BAKKER“We plan our daily activities based on

Every Angle information.”

BIOMET“We were able to shorten our

response time and lower our IT costs on reporting.”

HEINEKEN“We’ve managed to improve our data integrity by major, major steps.”

ERIKS“We can see where the bottleneckis in the process.’’

Page 2: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

Heineken International

EA customer since:2008

Products:250 international, regional, local and speciality brands and other beverages.

Employees:76.000

Annual turnover:21.2 billion euros

Corporate website:www.theheineken company.com

Objectives: Reduce working capital. Improve departure schedule conformance to vessels from the Port of Rotterdam. Determine the carbon footprint of Heineken’s deliveries.

Benefits of Every Angle: Increased business user’s acceptance and use of the SAP system. Stronger grip on the overall performance of the supply chain. Provided better insights into the integrated supply chain process. Identified significant cash saving opportunities that could be immediately saved without expenditure.

#1 business toolEvery Angle was voted Heineken International’s employee’s favourite business tool.

Rapid ROI Return on the investment in Every Angle was achieved in weeks.

Improved data reliabilityDramatic improvements in master data and transaction data achieved. “I was flabbergasted.

Absolutely flabbergasted.

We’ve managed to improve our data integrity by major,

major steps.”

Fred Holvast, Director Customer Service & Logistic

32

Page 3: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

Biomet

EA customer since:2005

Products:European healthcare and orthopedics.

Employees:6.700

Annual turnover:2 billion dollars

Corporate website:www.biomet.com

Reduced lead timesBiomet managed to reduce their lead times to hospitals by more than 50%.

Improved Service OTIF delivery performance of surgical sets was improved by more than 40%.

Reduced IT costReduced amount of spend on the development of special queries and custom reports.

Reduced stockReduction of obsolete stock by giving insight into their stock levels.

Objectives: Develop ability to quickly determine whether unscheduled customer demands can feasibly be delivered on time. Improved insight into stock levels in order to control it. Minimize IT resources spent on developing ad-hoc SAP queries. Reduce effort needed to maintain master and transactional data integrity. Provide supply chain transparency needed to effectively manage 20 European locations.

Benefits of Every Angle: Increased data reliability and quality. Provided ad-hoc reporting capabilities. Transactional drilldown analysis enabling root cause identification, enabling bottlenecks to be solved before they become a problem. Ability for business users to detect and report master data corrections as they spot them. Complete end-to-end visibility throughout the entire SAP supply chain. Business users can make their own queries in a fast and easy manner, reducing the workload on IT resources.

“We were able to shorten our response time and lower our IT

costs on reporting.

With Every Angle we now have valuable information

at our fingertips.”

Juan Scarpa, Supply Chain Support Manager at Biomet

54

Page 4: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

Vrumona

EA customer since:2006

Products:Own brands (Crystal Clear, SiSi, Royal Club, JOY, Climax, Sourcy Vitaminwater and Sourcy)

Soft drinks (Pepsi, 7UP, Rivella and Gatorade)

Employees:400

Annual turnover:350 million euros

Corporate website:www.vrumona.nl

Objectives: Achieve more effective streamlining of the maintenance processes in the machinery. Manage the master data and monitor the stocks of technical components. Prompt and improved information into the availability of packaging materials in the event of a change in production schedule. Fast and flexible reporting & analysis functionality, such as searching for the logistical objects behind the entries in ledgers. Improving data reliability and stock management of raw materials, finished products, machine parts and spare parts.

Benefits of Every Angle: Minimized the risks associated with the data migration and considerably increased the effectiveness and efficiency of the SAP project. Full transparency of the data quality and process quality pre-migration, enabling issues to be resolved before the data was released for production purposes. Removed the need for additional ETL tools, by automatically extracting the data from the SAP system.

Reduced consultancy costsApprox. 50.000 euros per annum saved on SAP / ABAP consultancy costs through ability to develop own reports and analysis.

Reduced Number of Errors Reduction of the number of errors in the logistical processes and the incoming and outgoing invoices, resulting in savings in excess of 100.000 euros per annum.

Reduced InventoryReduction in required inventory of technical spare parts by 15% and promo and advertising items by 25%.

“Every Angle is value adding to the competences of the IT specialists within Vrumona.

We don’t need to make ABAPs anymore and we hardly need the

support from Every Angle.

We are able to manage the solution ourselves and it’s

saving us a lot of time.”

Norbert Steenbrink, ICT Manager

76

Page 5: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

99,9% Data AccuracyThrough using Every Angle, Bakker was able to consistently achieve 99,9% accuracy in its master data quality.

Improved Customer Service Using Every Angle, service levels from two seperate plants consistently achieves its target of 98,5%.

Reduced Lead Times and DelaysEvery Angle helps Bakker to prevent unnecessary delivery delays due to its ability to check the availability of non-seasonal products.

Bakker Hillegom

EA customer since:2009

Products:High quality flower bulbs, plants and garden equipment.

Employees:170 permanent and 600 seasonal

Annual turnover:128 million euros

Corporate website:www.bakker.com

Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed short term planning of machinery, employees and orders. Increase supply chain visibility. Reduce order lead time to four days. Check and control the status of non-seasonal stock levels. Measure KPIs and prevent bottlenecks from becoming problems.

Benefits of Every Angle: Improved insight into SAP data. Better overview of short term planning. Ability to forecast make-to-stock-products. Create and use KPI reports more effectively. Provide insight and transparency to increase efficiency of the supply chain.

“Dealing with vulnerable products and demanding

customers, we cannot afford any delays.

That is why we plan our daily activities based on Every Angle

information.”

Edwin Straver, Supply Chain Analyst

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Page 6: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

ERIKS Aandrijftechniek bv

EA customer since:1999

Products:Hydraulic systems and mechanical drives.

Employees:8.000 (ERIKS Group)

Annual turnover:2 billion (ERIKS Group)

Corporate website:www.eriks.nl

Objectives: Identify the most important current supply chain bottlenecks. Determine which factors pose the biggest threats to customer service. Identify which suppliers are underperforming. Continually identify which articles turn over too slowly to remain part of the standard range. Establish which products need to have their SAP control parameters - such as lot sizes and safety stock levels – adjusted. Determine the root cause of excess stock.

Benefits of Every Angle: Greatly improves the level of operational process control. Provides clear overview of unnecessary procurement costs. Allows business to have a total overview of supplier service levels and their impact on customer service levels. Up-to-date overview of overdue purchases and their impact on customer deliveries.

Improved Service12% improvement in ERIKS customer service level.

Inventory Reduction Nearly 8% reduction in total level of stock held.

Bottleneck RemovalOverview of current and future customer delivery bottlenecks and causes.

“We wanted to have root cause analysis about our problem

purchases - is the problem in production or is it in sales? -

but we couldn’t quite get our finger on it.

With Every Angle the information is there and we

can see where the bottleneck is in the process.”

René Overwater, Manager of Administrative Logistics

1110

Page 7: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

Plug and PlayImplemented and adding value in 3 days.

Rapid ROI Significant reduction in man-hours spent searching for information and identifying bottlenecks in business processes.

Improved Data QualitySignificant improvement in master and transactional data accuracy.

Objectives: Improve operational reporting capabilities. Harmonize business processes across international organizations. Ensure clean master data. Control stock levels with all different machine configurations. Provide business users with the same information on a daily basis. Ensure a successful SAP roll-out to other (international) branches, with highest level of data accuracy and service quality.

Benefits of Every Angle: Increased data reliablity. Improved operational reporting capabilities. Increased production planning and stock management efficiency. Reduced IT costs due to reduction in development of ad-hoc queries and custom reports. Continuous monitoring of SAP usage across the business.

Kverneland Group

EA customer since:2011

Products:Farming machinery and electronic solutions.

Employees:2.487

Annual turnover:497,3 million euros

Corporate website:www.kverneland.com

“Many IT projects claim to be ‘plug and play’ but

Every Angle actually did deliver ‘plug and play’ - within 3 days which is

absolutely perfect.”

Peter Scherpenisse, Group project manager

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Page 8: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

Astellas Pharma International B.V.

EA customer since:2003

Products:Mainly focused on urology, transplantations and oncology.

Employees:17.000

Annual turnover:7 billion dollars

Corporate website:www.astellas.com

Objectives: Reduce the significant time and effort spent on report creation and validation. Minimize the use of IT resources being spent on SAP query and BW report development. Empower business users who lack SAP knowledge to run reports and be more self-sufficient. Provide the same flexible reporting capability to meet the needs of multiple different departments in different countries. Establish a mechanism to effectively measure the company’s forecasting ability.

Benefits of Every Angle: Business users make and run their own reports. Every Angle rolled out to other departments, such as Finance, O2C and APO, providing a consistent reporting capability across the business. Forecasting accuracy reports and KPI management capability developed. Every Angle used as a prototyping tool to define reports before building in SAP BW, saving months of IT time and resources.

Saves time building reportsReports formerly took 8 to 10 weeks to create. With Every Angle they can be done on-the-fly, adjusted to meet specific requirements and are immediately validated upon creation.

Reduce validationAstellas only had to validate Every Angle’s results once at implementation, rather than checking the integrity of every report that was created.

Reduce support levelsAstellas business reporting needs can now be met with limited assistance from IT.

“Validation is very important in the pharmaceutical

industry, as human lives are at stake.

Every Angle simplifies this validation.”

Patrick Spit, Senior Business Information Manager

1514

Page 9: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

Provimi

EA customer since:2012

Products:Innovative, practical and result oriented animal feeds and feeding programs to modern producers.

Employees:7.000

Annual turnover:1.6 billion euros

Corporate website:www.provimi.com

Objectives: Dramatically increase the quality of decision making data. Increase the speed it can identify and respond to issues. Minimize operational and supply chain costs. Maximize cash flow. Improve operational decision making capabilities in all business processes.

Benefits of Every Angle: Ability to detect polluted master data within minutes, resulting in improved reliability of master data and transaction data. Capability to manage working capital more efficiently. Improved customer service levels. Increased understanding within the business as to how operational processes connect, increasing the willingness of users to take ownership of managing master and transactional data.

Detect polluted dataProvided business with ability to identify incorrect data settings within minutes (based on the build-in supply chain and logic of Every Angle).

Create end-to-end supply chain visibilityComplete transparency across multiple processes, enabling complete control over their supply chain.

Improved CashflowRelease over a million euro of stocks by clearing (old) sales orders, forecasted requirements and old reservations.

“...in just a couple of minutes, we were able to detect and correct polluted data and release

over a million Euro of stock associated with obsolete

sales orders.”

Dick Hordijk, Operations Director EMEA

1716

Page 10: KNOWING MORE.ACTING FASTER. · Objectives: Improve accuracy of master data by quickly and efficiently matching transactional codes to their promotional codes. Efficiently managed

Cross-process self-service analytics for SAP ®

www.everyangle.com

Every Angle’s self-service, cross-process analytical capability empowers organizations with new levels of actionable insight - enabling them to

‘know more and act faster’. Every Angle provides real understanding of what is actually going on across the business (and why),

enabling people to act early enough to control performance and drive significant financial improvements.