KM Legal Europe 2014

Europe’s valued annual learning and networking event for the legal knowledge management community

I am delighted to be speaking at KM Legal Europe again this year. The conference last year was a great forum for sharing best practice around knowledge management across a wide range of organisations in continental Europe. The conversational style of chairing made the exchanges particularly lively.

– Tara PIchardo-angadI, norTon rose FulbrIghT

“ “

a two-day intensive conference with half-day site visit:

Join this � established community of pan-European legal knowledge professionals

Learn from leading law firms from across the continent �

engage your fee earners in KM � – do rewards work?

Hear � comparative case studies from Norton Rose Fulbright and Latham & Watkins

Win the argument � with senior management for KM investment

Measure the impact of your programmes �

Understand the benefits of a � legal project management approach

Gain ideas from practical sessions on � sharePoint and other KM tools

Understand the movement to � open access legal texts

Visit � the offices of Van doorne n.V.

Make new connections � for future advice back in the office

Choose the right KM tools �

ground breaking case studies and expert insights from:

Ius Laboris BELGIUM

CLAEYS & ENGELS

tel: +44 (0)20 7324 2365 | [email protected] | www.kmlegaleurope.com

presents the 8th annual

LEGAL EUROPE 2014KM

Two-day conference with pre-event site visit 21-23 January 2014 • Amsterdam

Book before

15 Novem

ber and

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strategic and practicalManaging Partner’s leading research into legal knowledge management on the continent has revealed that there are clearly two sides to this job role. On the one hand, you have to have a strategic plan for where knowledge could take your firm and how you will embed it. On the other hand, the strategic plan is useless if you don’t have the practical techniques to manage knowledge and demonstrate that you are managing as well as actually embedding it.

This year’s 8th annual KM legal europe conference has been carefully balanced between strategy and practice, in alignment with this research, to ensure that any knowledge manager or lawyer attending will leave with a clear view of how to best focus their time and effort. Indeed, keynote speaker Mart van de Kerkhof, Head of Know-How at allen & overy will reveal a new strategic approach for how you can choose the right tools to support KM activities in your firm.

a strategic future for knowledgeBack by popular demand, world renowned keynote speaker dave snowden, will explore agility in legal knowledge management. Often knowledge projects become so large and so complex that it is hard to keep up with the fast changing nature of the legal services market. Through his keynote, Dave will demonstrate how you can use agile project management to change direction during your KM projects, in response to changes in the market and your firm’s strategy.

client matters are also becoming increasingly complex, and, since satisfied clients are your bread and butter, the use of knowledge management in client service is the key way to get knowledge on your firm’s strategic agenda. Some clients are now demanding that firms demonstrate their legal project management (LPM) skills and their IT capabilities at the time of tender. Global firm baker & McKenzie, which has several offices on the continent, has been quite radical in creating actual Legal Project Manager roles and its Director, Knowledge – Global M&A Practice Group will give the second keynote at this event, drawing on themes raised by Dave Snowden to help you decide if you should implement LPM in your firm.

Winning the argument with senior managementOne sure fire way to win investment in your KM programmes is to draw a clear link to the bottom line. At KM legal europe 2014 two different presentations will explore the methods of measurement of KM activities and their potential for creating cost efficiencies in law firms, now that fees are being squeezed.

engaging your fee earnersA big challenge that seems to be common across Europe, no matter what stage of the knowledge journey a firm is at, is engaging lawyers in the importance of KM. At this year’s conference, we are fortunate to

have comparative case studies from two different European firms on the techniques they have used to achieve this. norton rose’s Head of Knowledge (EMEA), based in France, will explain how the firm has used a knowledge cost code to track the hours invested in knowledge management, while the latham & Watkins’ team from Germany will explain how the firm has introduced a knowledge element directly into its annual bonus structure for lawyers.

There is certainly a debate to be had over whether incentives work to encourage knowledge sharing or not and Menno ong, the past-event Chair will present the counter-argument, against incentives. You will then get the chance to have your say via a floor discussion so that when you leave the conference you will have a clear idea of how best you could engage your lawyers back at your firm.

Practical toolsAt Managing Partner we understand that while you need to keep an eye on the strategic goals, much of your day job is about the practical implementation of KM projects and programmes. This year’s programme will also include practical advice on topics including:

Engagement �

SharePoint �

Open access legal texts �

External content �

don’t feel that you are aloneOne thing that past delegates have rated highly about this conference, is the opportunity it provides to establish long-standing relationships with other knowledge managers and lawyers dealing with similar issues across the continent, which becomes of value when you need advice on knowledge issues from your peers once you return to your firm. Indeed, a subcommittee of the International bar association was enhanced by the discussions resulting from our last conference bringing this community closer together. We are delighted to have the Chairman of the subcommittee speaking at KM legal europe, to share with you the committee’s work during 2013 and its plans for 2014, so you can have the opportunity to be involved at a pan-European level going forward.

Make sure you become a key player in the European legal knowledge management community, book your place on KM Legal Europe 2014 today!

LEGAL EUROPE 2014KM

Two-day conference with pre-event site visit • 21-23 January 2014 • Amsterdam


WHO SHOULD ATTEND?

Directors and Heads of Knowledge Management, Knowledge Managers, Knowledge Lawyers and Information Managers from across the European continent.

This is an established community annual event and is the best way to establish face-to-face connections with those working in the same field as you and to determine common solutions to shared problems.

new ideas, practical examples and good to meet new people.“ “

– PasT eVenT FeedbacK

09:00 Registration and refreshments

09:30 Chair’s opening remarks Dr. Raffael Büchi, Head of Know-How & Business

Development, Bär & Karrer, Switzerland

AGILITY AND PROJECT MANAGEMENT

KEYNOTE09:40 Staying agile in a changing legal

services environmentHow can large and medium sized law firms identify client �knowledge needs and deliver quickly on them?Changing direction – responding to �changing circumstancesLearning from users and competitors �Linking agile KM project management to legal �project managementWhat will KM look like in the future? �Big data and its impact on law firms �

Dave Snowden, Founder and Chief Scientific Officer, Cognitive Edge, UK

11:10 Morning refreshments

KEYNOTE11:40 Can process management improve service delivery to

clients and profitability for law firms? A case study in legal project management at a leading global

law firm.Responding to growing pricing pressures �What do clients think? �Making the case for dedicated project manager roles and �improved project management skillsetsFloor discussion around the wider applicability and �scalability of this approach

Stuart Hopper, Director, Knowledge Management – Global M&A Practice Group, Baker & McKenzie, UK

12:20 Networking lunch break

PERSUADING SENIOR MANAGEMENT

13:20 Winning the argument at a senior level: How can KM drive down costs?

It is no secret that labour is one of the two biggest costs that a law firm has. As the slow European economy leads to a downward pressure on fees, every firm must examine these costs and seek efficiencies in order to maintain profitability. One key way to do this is to give fee earners quicker access to the knowledge contained within past cases, files and public sources. Hans Schuurman, former law firm CFO, is a key proponent of knowledge management as a key driver of law firm efficiency. From a financial perspective, he joins us to share his view on the discrepancy between efficiency gains and the willingness of senior management to adopt labour saving technology. He will also share some arguments you can use to win investment in KM in your own firm.

Hans Schuurman, Independent Consultant and Interim Finance Manager, Netherlands

14:00 Building a business case for KMKM and law firm economics �Improving performance with KM �“You can’t manage what you don’t measure!” �KM and business development strategy �Turning your strategy into specific initiatives �Convincing your management �

Jakob Kisser, Director Knowledge & Compliance, Schoenherr, Austria

ENGAGING USERS: COMPARATIVE CASE STUDIES AND PANEL DISCUSSION

Incentivising lawyers – a comparative case study by Norton

Rose Fulbright and Latham & Watkins

14:40 Knowledge investment hours at Norton Rose Fulbright

Global best practice pooling �Knowledge planning �Budgeting for knowledge work �Performance reviews �Results after Year 1 �

Tara Pichardo-Angadi, Head of Knowledge (EMEA), Norton Rose Fulbright, France

15:20 Afternoon refreshments

15:50 Latham & Watkins: Institutionalising standardised KM in a global law firm

Development of a firm-wide database and the integration �of various existing resourcesBridging of cultural and jurisdictional gaps �Motivation, involvement and the coordination of lawyers �through KM initiatives and control of KM projects

Dr. Kirsten von Rönn and Dr. Susanne Kügemann, Knowledge Management Lawyers, Latham & Watkins, Germany

FLOOR DISCUSSION16:30 Engaging fee earners and support staff in legal KM

Persuading your colleagues to perform KM activities, when �these always constitute extra workDo rewards work? �Change management for KM �National and cultural differences – what can we learn from �each other?Is there a link between engagement in KM and respect for �legal KM as a professional career choice?

Lead speaker: Menno Ong, Knowledge Manager, Höcker Advocaten, Netherlands

Panelists include:Tara Pichardo-Angadi, Head of Knowledge (EMEA), – Norton Rose Fulbright, FranceDr. Kirsten von Rönn and Dr. Susanne Kügemann, –Knowledge Management Lawyers, Latham & Watkins, Germany

17:10 Chair’s closing remarks

17:20 Close of day one

DAY ONE CONFERENCE | WEDNESDAY 22 JANUARY 2014



09:30 Chair’s opening remarks Dr. Raffael Büchi, Head of Know-How & Business

Development, Bär & Karrer, Switzerland

KEYNOTE09:40 Creative thinking: Which technologies will best

support KM in the future? By popular demand, our keynote speaker, Mart van de

Kerkhof of Allen & Overy will review past approaches to KM tools to determine whether they will be robust enough to cope with the future needs of the legal services profession. Mart will argue that today’s law firm knowledge manager needs to think differently about the technologies they use, to consider which tools will best empower high-earning lawyers to think better.

Mart van de Kerkhof, Head of Know-How, Allen & Overy, Netherlands

KM PROJECTS

CASE STUDY10:20 Building a thin KM infrastructure for a leading Baltic-

Belarus law firmRole of the KM team �Using document management, SharePoint and bespoke �systems for the management of templates, precedents and know-howExperience from document automation �Incentivising and monitoring the use of know-how �

Kaido Loor, KM Partner, Sorainen, Estonia

11:00 Morning refreshments

KM TOOLS

CASE STUDY11:30 SharePoint opportunities and threats: A three

year reviewAn analysis of three years of operation �Managing document collections – do’s and don’ts �Lists, a holy grail? �Termstore management – a dream come true? �Changing to SharePoint 2013? �

Jo Van der Spiegel, Knowledge Manager, Claeys & Engels, Belgium

12:10 Networking lunch break

13:10 Open access legal texts and linked legal dataBuilding an open access repository for legal texts �Creating a level playing field for legal information �Linking legal texts with legislation and judicial verdicts in �cooperation with the Dutch governmentA unique cooperation between universities, government �and legal practice

Peter Piepers, Chief Knowledge and Innovation Officer, Van Doorne, Netherlands

13:50 Content is king: How to balance license costs against individual needs

Meeting the specialist’s desire for the best-of-the-best and �the organisation’s aim for optimisationKeeping your portfolio of licenses fresh in a �changing worldBalancing legal content against business information �

Jantinus Meints, Global Leader for Acquired External Content, EY with Paul Bartelings, Director of Learning & Knowledge, Holland van Gijzen, Netherlands


COLLABORATIVE INITIATIVES

15:00 Client collaboration: Why you need to understand your clients better

Law firm consultancy Altman Weil conducted a survey of 200 chief legal officers over the past year, and found that 71 percent of companies negotiated with their law firms to get lower rates, and 41 percent of surveyed companies changed some of their work over to firms that charged less. This is the first time in three years that legal departments’ outside counsel spend decreased. However, there is hope. The study also revealed that chief legal officers cared more about how well firms understood their company’s business than about financial factors. More and more clients are collaborating. In this session, Paul Byfield will talk about a collaboration between the General Counsel of international financial institutions including the World Bank and the Asian Development Bank to help you understand:

What do your clients want from legal �project management?What role can KM play in attracting clients? �What will increasing collaboration between clients mean in �the future?

Paul Byfield, Legal Knowledge Manager, Office of the General Counsel, EBRD, UK

15:40 The IBA law firm management committee subcommittee on KM and IT: Overview and perspective

Origins �Membership �Aims �Current projects �Perspectives and plans for 2014 �

Luis Felipe Mohando, Associate and Knowledge Manager, Sorainen and Chairman of the International Bar Association Law Firm Management Committee Subcommittee on KM and IT, Estonia

16:20 Chair’s closing remarks

16:30 Close of conference

DAY TWO CONFERENCE | THURSDAY 23 JANUARY 2014


PRE-EVENT SITE VISIT | TUESDAY 21 JANUARY 2014

don’t miss the chance to visit Van doorne’s offices!A half-day site visit to the offices of Dutch firm Van Doorne based in Amsterdam, Netherlands

Van doorne n.V. is one of the leading independent Dutch law firms, which advises corporates and government institutions as well as being the state attorney for the Dutch Ministry of Finance. Not only will you take a tour around the offices, led by the firm’s chief Knowledge and Innovation officer, but you can also hear about a unique project that has been developed as a collaboration between Dutch law firms, universities and Dutch government bodies. This project consists of moving legal doctrine (comments, articles, papers) to open access and interconnecting these legal texts with legislation and judicial verdicts. The goal of the project is to improve the quality, actuality and discussion of legal information and to realise a level playing field by making legal information open access, available to legal professionals and the public.

The project has resulted in web based tools that can be demonstrated and explained easily although they are focused on Dutch texts.

Attend this afternoon to discuss and find out what the future of legal publishing will be. The workshop will be presented by speakers from the participating parties. Afterwards there will be the opportunity to go for networking drinks in the traditional Dutch-style pub.

Facilitated by: Peter Piepers, Chief Knowledge and Innovation Officer, Van Doorne, Netherlands

agenda


13:30 Welcome to Van Doorne

13:45 Platform open comments and the linked legal data project


15:00 Demonstration of the web based tools

16:00 Tour of the building

16:30 Close of site visit and drinks in the (traditional Dutch) pub on location

about Peter Piepers“Open access and linking legal data is the future” says Peter Piepers, chief knowledge and innovation officer at Van Doorne and chairman of the Foundation Platform Open Comments. Open access offers a great way for lawyers to profile themselves as experts on certain areas, while linking legal data makes clear how the data is interconnected. Combined it offers a level playing field for legal information.

Peter is responsible for knowledge management, innovation, library services and learning and education at Van Doorne. Peter studied law at Erasmus University Rotterdam. Before joining Van Doorne he worked as lecturer in Computers and Law at Erasmus University Rotterdam and as director of postgraduate legal education at Leyden University.

pic of site visit location(hopefully)

Van Doorne offices, Amsterdam

about Van doorneVan Doorne, founded in 1930, is an Amsterdam based independent full service Dutch law firm of approximately 140 lawyers, tax specialists and civil law notaries, servicing the higher end of the commercial market and the public sector. Van Doorne has an association with VanEps Kunneman VanDoorne with offices in Aruba, Bonaire, Curacao.

This half-day site visit can be booked as part of a conference package or separately for €295+bTW.


CONFERENCE 22-23 JAN 2014 AMSTERDAM

SITE VISIT 21 JAN 2014 AMSTERDAM

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