HINDUSTAN HINDUSTAN COMPUTERS LIMITEDCOMPUTERS LIMITED

Data Warehousing Data Warehousing & &

Business IntelligenceBusiness Intelligence

Business Intelligence(BI)Business Intelligence(BI)

Business intelligence refers to Business intelligence refers to spotting, digging out and analyzing spotting, digging out and analyzing business data such as sales revenue business data such as sales revenue by products or by departments.by products or by departments.

BI can also be called as decision BI can also be called as decision support system(DSS).support system(DSS).

It is mostly a internal source, It is mostly a internal source, structured business data.structured business data.

Data Transformation Data Transformation Services – Data DW/BI Services – Data DW/BI Consulting ServicesConsulting Services

HCL offers end-to-end Data HCL offers end-to-end Data Warehousing and Business Intelligence Warehousing and Business Intelligence Consulting services by deploying the Consulting services by deploying the Data Transformation Methodology .Data Transformation Methodology .

Services starting from DW/BI strategy Services starting from DW/BI strategy consulting, integration, data consulting, integration, data management, reporting and analysis management, reporting and analysis to maintenance and enhancement.to maintenance and enhancement.

The DW/BI strategy consulting services portfolio includes:

1.DW/BI readiness assessment

2. Assessment of current DW/BI environments

3. DW/BI strategy and roadmap

4. DW/BI tools evaluation

5. DW/BI solution modeling

DefinitionsDefinitions

Designing and installing techniques Designing and installing techniques and processes to create, protect, and and processes to create, protect, and use known knowledge.use known knowledge.

Designing and creating environments Designing and creating environments and activities to discover and release and activities to discover and release knowledge that is not known, or tacit knowledge that is not known, or tacit knowledge. knowledge.

Articulating the purpose and nature of Articulating the purpose and nature of managing knowledge as a resource and managing knowledge as a resource and embodying it in other initiatives and embodying it in other initiatives and programs.programs.

Do You Really Need KM?Do You Really Need KM? Competitive success will be based on Competitive success will be based on

how strategically intellectual capital is how strategically intellectual capital is managed.managed.

Capturing the knowledge residing in Capturing the knowledge residing in the minds of employees so that it can the minds of employees so that it can be easily shared across the be easily shared across the enterprise.enterprise.

Leveraging organizational knowledge Leveraging organizational knowledge is emerging as the solution to an is emerging as the solution to an increasingly fragmented and globally-increasingly fragmented and globally-dispersed workplace.dispersed workplace.

Do You Really Need KM?Do You Really Need KM? If your department wants to stop If your department wants to stop

constantly reengineering and downsizing: constantly reengineering and downsizing: talented people are assets to be talented people are assets to be developed for a global 21st Century.developed for a global 21st Century.

If you are interested in the Knowledge If you are interested in the Knowledge Grid.Grid.

If you understand that reuse of If you understand that reuse of knowledge saves work, reduces knowledge saves work, reduces communication costs, and allows a communication costs, and allows a company to take on more projects.company to take on more projects.

Knowledge Management Of Knowledge Management Of HCLHCL

In the current competitive environment, In the current competitive environment, creation, management and utilization of creation, management and utilization of knowledge to generate business knowledge to generate business intelligence is a crucial differentiator.intelligence is a crucial differentiator.

HCL has built capability and robust HCL has built capability and robust methodologies to offer Knowledge methodologies to offer Knowledge Management (KM) services to its Management (KM) services to its customers that enable them to transform customers that enable them to transform into knowledge-enabled enterprises.into knowledge-enabled enterprises.

The Knowledge Management Consulting The Knowledge Management Consulting initiative at HCL offers customers to initiative at HCL offers customers to collect, organize and utilize the collect, organize and utilize the enterprise knowledge base to achieve enterprise knowledge base to achieve shared intelligence, improved shared intelligence, improved performance, competitive advantage and performance, competitive advantage and higher levels of innovation in their higher levels of innovation in their business operations.business operations.

HCL follows a four-phased approach for HCL follows a four-phased approach for preparing the KM strategy of an preparing the KM strategy of an organization. organization.

KATS METHODOLOGYKATS METHODOLOGY

The KATS methodology provides a The KATS methodology provides a framework for assessment of framework for assessment of customer's current environment customer's current environment and paves the path for a complete and paves the path for a complete KMS implementation in line with KMS implementation in line with overall business needs.overall business needs.

INNOVATIONSINNOVATIONS

HCL’s innovation-led strategy was the allure of uncontested market space – the “blue oceans” where margins are high and competitors are non-existent.

HCL was the first mover in Remote Infrastructure Management (managing data centres and network services out of India) and became leaders in that market space.

Employees first customers second," The scarce resource is not customers, it is great employees, so if we spoil them, and make them realise that HCL is a great place to work, they will deliver value”.

Transparency reduces the gap between the manager and the employee. Many traditional organisations create problems by restricting the flow of information and setting up artificial boundaries between people. By increasing transparency these boundaries are removed, and employees are more likely to act responsibly and creatively.

360-degree feedback. HCL has an annual survey, with 20,000 people across the company rating 1500 managers on twenty aspects of their performance – strategic vision, ability to communication , problem solving skills, responsiveness, and so on.

Service tickets.

DNA,MTAAS,AGORADNA,MTAAS,AGORA

Using this technology they saved 400 Using this technology they saved 400 million pounds.million pounds.

DISCONTINUITIESDISCONTINUITIES Epic,Distructive,mobility,sustainity,biometriEpic,Distructive,mobility,sustainity,biometri

cc It brings everyone togetherIt brings everyone together EBIEBI

THANK YOUTHANK YOU