KM BOB Proposal

8/14/2019 KM BOB Proposal

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Intro duc tionFor BOB PT. Bumi Siak Pusako, to survive and sustain its growth itneeds to develop and nurture new knowledge , stimulatinginnovation, sharing existing tacit knowledge within its organization. One of the concern at BOB PSK During the construction phase of aproject, most project-related problems, solutions, experiences andknow-how are in the minds of individual engineers and expert.

The tacit Knowledge & experience are still exists in the head of engineers and experts. Therefore, this situation represents a major loss for BOB PSK who do not preserve the know-how and

experiences of senior engineers and experts.

Experiences and knowledge should be preserved and managed.They should be captured, modeled, stored, retrieved, adapted,evaluated and maintained.

KM in oil & gas phase deals primarily with the process of creatingvalue from knowledge about drilling ops, organization andcompanies.

In a dynamic oil & gas business environment, the ability toexchange information from various source and the different formatsbecomes crucial to reusing and updating knowledge.

When individual learns together, they will grow more rapidly thancould have occurred otherwise

Knowledge entry

Stored knowledge

Personal knowledge

Organizational knowledge

Knowledge retrieval

Knowledge managementinfrastructure


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The end state of Knowledge Management at BOB PSK is a transformation to become a learning organization, where Knowledge

Management will be embedded within organizational culture.

In this way , BOB PSK can constantly adapt to dynamic and drastic environmental business change by aligning knowledgeprocesses with company objective.

The implication of this Knowledge Management project at BOB PSK will result in :

Ob jec tives


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Approach

Our approach to implement Knowledge Management at BOBPSK are

01. Top down

The overall strategic direction of the organization is used toidentify the focus of the knowledge management initiative.This is reflected in a series of activities designed to meet thisbroad goal.

02. Bottom up

Research is conducted into the activities of staff involved inkey business processes. The findings of this researchhighlights key staff needs and issues, which are then tackledthrough a range of knowledge management initiatives.


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Diagnostic KM readiness

End StateTransition State

KM Implementation KM Nurturing

Objective:

o Audit organizationstructure & attributesthat encouraging ordiscouraging the turnover rate of geologistin BOB

o Review how organizationmanage its explicitknowledge

Target:

People

Culture

Content

Process

Output:o Information regarding

explicit knowledge &tacit knowledgestructure

o Identified System needto be resolved, toflourish the condition

Output:o Well-documented of

explicit knowledgethrough re-engineering ofbusiness process and SOP

o Well established systemto encourage the sharingculture

Output:o Actions needed to

strengthening the sharingculture, in order to makeit as part of daily work,a working habit

o Technology to helporganization store and

Output:o A sharing habit that

enable learning culture

o Well-documented of tacitknowledge

o Well established system inutilizing and evolving

ci kn le e

Objective:

o Restructuring the wayorganization store andutilize the explicitknowledge

o Restructuring theattributes in order toencourage the sharingculture for tacitknowledge

Objective:

o Implement the systemneeded to build the KMculture, to transformtacit knowledge intoexplicit knowledge thatcan be well-documented andutilized by organization

Objective:

o Perpetuating the sharingculture, make sharingthing as a habit, part ofdaily work, embedded inbusiness process

Process:

Restructuring Planning

Re-engineering process

Review

Socialization

Implementation

Target:

Community of Practice

Leadership Actions

Company Policy

Daily Routine

Target:

Working Culture

Enabling LearningEnvironment

Informal Meeting, work &play

Problem

Technology Enabler

Restructuring ExplicitKnowledge

Transforming TacitKnowledge

Explicit

Knowledge

TacitKnowled

ge

S y s

t e m

V e r i

f i c a

t i o n


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People

Assess how peoplecharacteristic in BOBare ready for KMimplementation

Recommendation onexisting and should-be condition ofpeople, gap analysis

Necessary action tobe taken (in the formaction plan forphase 2)

Survey questionnaire(web-based)

Qualitative survey(manual)

2 weeks

(1 senior consultant)

USD 15,000

Culture

Assess how BOB culturewillencourage/discourage

the KM implementation

Recommendation onexisting and should-be condition ofculture, gap analysis


Survey questionaire(web-based)


2 weeks


Content

Assess how BOBstructured the explicitknowledge,characteristic of tacitknowledge to becaptured that will

impact to complexitiesrelated in transformingthe tacit knowledgeinto explicit knowledge

Recommendation onexisting and should-be condition ofcontent, gap analysis

Necessary action tobe taken (in the formaction plan for

phase 2)



2 weeks


Process

Assess how organizationstructure, attributes,and process willencourage/discouragethe KM purpose

Recommendation onexisting and should-be condition of BOBprocess, gap analysis




Organization manualanalysis

Process analysis

3 weeks


Activity Output Timeline & ManPower CostTools & Method

Diagnostic

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Restructuring Planning :

Identify needs of

enhancement inorganizationstructure & system

Modify organizationstructure andselected system

Modified organizationstructure that fit with

the KM purpose:Collaborative

structure

Learning-basedstructure

Fit organizationsystem to

endorse the neededculture for

KM implementation

Process-based 3 weeks


USD 25,000

Re-engineering Process:

Identify needs in howorganization processshould structuringits explicit

knowledge & tacitknowledge

Modify process inorder to re-arrangeexplicit knowledge insuitable way & readyfor transforming thetacit knowledge

Modified system instructuring explicitknowledge properly:

Efficient & effectiveprocess

Complete & systematicSOP

Collaborative workingculture

Proper work mechanismto

capture tacitknowledge

Business ProcessAnalysis

Meeting Taxonomy

After Action Review

8 weeks


Review:

Evaluate allinitiatives in thisphase to ensure thewell-behaved ofexplicit knowledge inorganization process;to ensure organizationsystem appropriatelypromote the sharingculture so as tosupport learningorganization

Well-adjusted oforganization structureand process, accordingto the need of BOB andthe structure ofexplicit knowledge &tacit knowledge

Business ProcessAnalysis

1 week


Implementation Roll-Out:

Develop implementationblueprint, assistrealization of theblueprint, find problemareas develo solution

Increased propercoordination betweendifferent areas oforganization(cultivating sharingculture for thelearning

Socialization

Close monitoring

Coordination measure

4 week



Diagnostic

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Community of Practice

Create & join

community in relatedsubject, profession

Evaluate effectivityof community to thelearning activity

Quantity of communitypractices within BOB

Effectivity of tacitknowledge capturing(growth of knowledgein system)

Analysis &Recommendation

3 weeks


USD 30,000

Leadership Actions

Implement coaching &mentoring systembetween supervisor &subordinate

Regular and accurateperformance review

Achieved KPI



3 weeks


Company Policy

Policies related tolearning organizationenforcement

Procedures to forcethe learning habit

Formal enforcementupon learning culture

Increased activity oflearning throughsharing


1 week


Daily Routine

Implant all learningactivities in daillyworking process(meeting, coordination,information sharing,cross-functionactivities, etc)

Learning throughsharing as a routine-based activity


Processs AnalysisRecommendation

4 week


Technology Enabler

Install system toenable tacit knowledgecapturing

Good system tocapture tacitknowledge andtransform it intoexplicit knowledge

Good system to ensure

System dynamic

Knowledge portal

Data mining

4 week


Diagnostic


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Working Culture

Appraise the sharing

habit, sharing cultureand working culture inBOB

Analyze and proposerecommendations tomaintain and increasesharing behavior in arequired level

To understand andmeasure the sharing

behavior index andworking culture in orderto monitor and maintainsharing behavior in BOB

Survey Questionnaire(web-based)

Process analysis

4 Weeks USD 15,000

Enabling LearningEnvironment

Work & Play

Ensure learningactivity become habitwithin organization,represent by manyinformal meetingwithin BOB

Strengtheningleadership action toperpetuate the habit

Quantity of informalmeeting inside theorganization

Quantity of (informal)meeting acrossindustry

Index level ofknowledge growth

Percentage of workinghours spend forlearning throughknowledge sharing(per-individu)

Survey Questionnaire(web-based)

Depth observation

Interview

Process Analysis

4 weeks

Diagnostic


Documents

KM BOB Proposal