Kristian Lyons 203-434-9209 • kristiananthonylyons@gmail.com

Skills

Software : Sublime, HTML, CSS, Photoshop, Gimp, Microsoft Office Suite, Microsoft Office 365, Skype for Business

Hardware : Troubleshooting, configuring, re-Imaging, knowledge of motherboard and hardware components, computer assembly and disassembly, currently pursuing a CompTIA A+ certification, use of Acuity/Carbonite switchers for broadcast uses (build dual box, custom controls and CHR key)

Certifications- Currently pursuing CompTIA A+ certification

Experience Accenture Chicago, IL Intern February 2016-July 2016

Operated acuity/carbonite switcher to drive 7 webcasts and 8 audiocasts which are broadcast to Accenture employees worldwide.

Worked as a production assistant for 7 studio productions which required cable management, lights and camera setup

Recorded 32 Lync meetings for employee training uses Created Audio scripts for voice over actor Screen locking for video conference rooms during web events

Built 7 webcast events through media platform software

Marshalls Chicago, IL Sales Associate September 2013-June 2015

Developed multitasking skills by ringing 100+ customers daily and interacting with customers about the TJX reward program

Answered 30+ calls daily answering questions and addressing customer related concerns Fostered a friendly customer service environment which resulted in higher customer satisfaction ratings

Education Year Up Chicago, IL IT Hardware/ Web Development Training September2015-Present

Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship

Earning the equivalent of 28 credits through the American Council on Educations College Credit Recommendation Service (ACE) relevant course work included CIS101: Introduction to Computer Applications, CIS 302: Front End Web Development, and CIS 201: Computer Hardware

Volunteer Experience Adler Planetarium Chicago, IL Volunteer June 2009-September 2009

Facilitated activities about the spectrum of visible and non-visible light, space shuttle launches and astronaut food Greeted 250 customers per week coming through the exhibits

Year Up Chicago, IL Member of Student Operations Committee October 2015-January 2016

Prepare Year up site for partner visits and kept inventory of kitchen supplies Coordinated events for Year up students Inform students of rules and regulations for test taking and visits