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CHRISTOPHER KIRK1333 Hornby Vancouver, B.C
604.785.3319 [email protected]
OBJECTIVE
Join a competitive, innovative company; employ my current strengths, undertake fresh challenges and cultivate new opportunities while expanding my knowledge as well as networks.
KEY SKILLS & ATTRIBUTES
Project Management External Stakeholder Relations Communication Negotiation and Problem Solving Establishing and Maintaining
Networks
Efficiency of Operations Expansion of Revenue Streams Analytical Business Minded People Oriented
PROFESSIONAL DEVELOPMENT TRAINING
ARC’TERYX BAKER COMMUNICATIONS Inc.Project Management Exceptional Customer Service ProvisionCommunication skillsNegotiation skillsCreative Problem Solving Conflict Management
EMPLOYMENT HISTORY
BCG Management Services, Vancouver (Lower Mainland) Jan 2015 – Feb 2016Business Analyst, Estimator
Estimator and Operations Daily project management; tracking and administration Estimated upcoming HVAC projects for mechanical contractors Managed quote schedule Managed communication with contractors Administrative operational management
Business Analyst and Strategy Analyzed opportunities for increased operational efficiencies and company performance
Developed Standard Operating Procedures (SOPs) Developed Employee Manuals: Administrative and Field Technicians
Guidelines for BCG business practices Stabilized business philosophy for present and future employees
Introduced Vericlock
CHRISTOPHER KIRK1333 Hornby Vancouver, B.C
604.785.3319 [email protected]
Identified vulnerabilities in the capacity to track time invested per project Implemented the smartphone timecard application for use by technicians Increased the capacity for BCG to analyze project deficiencies Projected profitability margins in real-time on live projects Increased revenue through increased operational efficiency Informed future projects
Analyzed company performance New revenue stream creation through trend identification based on analysis of
the BCG operational and financial history
Contributed to the establishment of a comprehensive BCG Strategic Plan; based on experience, philosophy and executive goals
ARC’TERYX Equipment Inc., Vancouver B.C Jan. 2008 – Dec 2014Senior Dealer Services Representative
Senior Dealer Service Representative LEAF division (Law Enforcement Armed Forces)
Lead Communicator for ARC’TERYX Employee Purchase Program Managed the needs, concerns and relationships throughout the supply chain,
representing ARC’TERYX with all stakeholders; CEOs through to warehouse Managed all incoming customer service inquires and concerns Created new revenue generation streams
Comprehensively managed key account: Moosejaw Mountaineering
Managed South Western, Central, and South Eastern United States customer relations, processes and ordering;
Identified opportunities for new mechanisms of revenue generation Implemented pilot trials for new mechanism with key clients and successfully
increased sales through an anticipatory stock management approach Responded professionally and promptly to all account and REP inquires Recognized and cultivated opportunities for maximizing sales Liaised between stakeholders; sales representatives, dealers and warehouses Worked closely with local REPs to help facilitate double digit growth annually Represented ARC’TERYX at both the regional and national levels Developed long term relationships with business contacts and external partners Proactively provided support and service while monitoring day to day sales and
service operations
Previous employment history available upon request, along with references