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CHRISTOPHER KIRK 1333 Hornby Vancouver, B.C 604.785.3319 [email protected] OBJECTIVE Join a competitive, innovative company; employ my current strengths, undertake fresh challenges and cultivate new opportunities while expanding my knowledge as well as networks. KEY SKILLS & ATTRIBUTES Project Management External Stakeholder Relations Communication Negotiation and Problem Solving Establishing and Maintaining Networks Efficiency of Operations Expansion of Revenue Streams Analytical Business Minded People Oriented PROFESSIONAL DEVELOPMENT TRAINING ARC’TERYX BAKER COMMUNICATIONS Inc. Project Management Exceptional Customer Service Provision Communication skills Negotiation skills Creative Problem Solving Conflict Management EMPLOYMENT HISTORY BCG Management Services, Vancouver (Lower Mainland) Jan 2015 – Feb 2016 Business Analyst, Estimator Estimator and Operations Daily project management; tracking and administration

KIRK Christopher Feb 2016 Resume

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Page 1: KIRK Christopher Feb 2016 Resume

CHRISTOPHER KIRK1333 Hornby Vancouver, B.C

604.785.3319 [email protected]

OBJECTIVE

Join a competitive, innovative company; employ my current strengths, undertake fresh challenges and cultivate new opportunities while expanding my knowledge as well as networks.

KEY SKILLS & ATTRIBUTES

Project Management External Stakeholder Relations Communication Negotiation and Problem Solving Establishing and Maintaining

Networks

Efficiency of Operations Expansion of Revenue Streams Analytical Business Minded People Oriented

PROFESSIONAL DEVELOPMENT TRAINING

ARC’TERYX BAKER COMMUNICATIONS Inc.Project Management Exceptional Customer Service ProvisionCommunication skillsNegotiation skillsCreative Problem Solving Conflict Management

EMPLOYMENT HISTORY

BCG Management Services, Vancouver (Lower Mainland) Jan 2015 – Feb 2016Business Analyst, Estimator

Estimator and Operations Daily project management; tracking and administration Estimated upcoming HVAC projects for mechanical contractors Managed quote schedule Managed communication with contractors Administrative operational management

Business Analyst and Strategy Analyzed opportunities for increased operational efficiencies and company performance

Developed Standard Operating Procedures (SOPs) Developed Employee Manuals: Administrative and Field Technicians

Guidelines for BCG business practices Stabilized business philosophy for present and future employees

Introduced Vericlock

Page 2: KIRK Christopher Feb 2016 Resume

CHRISTOPHER KIRK1333 Hornby Vancouver, B.C

604.785.3319 [email protected]

Identified vulnerabilities in the capacity to track time invested per project Implemented the smartphone timecard application for use by technicians Increased the capacity for BCG to analyze project deficiencies Projected profitability margins in real-time on live projects Increased revenue through increased operational efficiency Informed future projects

Analyzed company performance New revenue stream creation through trend identification based on analysis of

the BCG operational and financial history

Contributed to the establishment of a comprehensive BCG Strategic Plan; based on experience, philosophy and executive goals

ARC’TERYX Equipment Inc., Vancouver B.C Jan. 2008 – Dec 2014Senior Dealer Services Representative

Senior Dealer Service Representative LEAF division (Law Enforcement Armed Forces)

Lead Communicator for ARC’TERYX Employee Purchase Program Managed the needs, concerns and relationships throughout the supply chain,

representing ARC’TERYX with all stakeholders; CEOs through to warehouse Managed all incoming customer service inquires and concerns Created new revenue generation streams

Comprehensively managed key account: Moosejaw Mountaineering

Managed South Western, Central, and South Eastern United States customer relations, processes and ordering;

Identified opportunities for new mechanisms of revenue generation Implemented pilot trials for new mechanism with key clients and successfully

increased sales through an anticipatory stock management approach Responded professionally and promptly to all account and REP inquires Recognized and cultivated opportunities for maximizing sales Liaised between stakeholders; sales representatives, dealers and warehouses Worked closely with local REPs to help facilitate double digit growth annually Represented ARC’TERYX at both the regional and national levels Developed long term relationships with business contacts and external partners Proactively provided support and service while monitoring day to day sales and

service operations

Previous employment history available upon request, along with references