KIRAN NATHANIAlfred Garden Estate, Hamelia Close, House No. – 87, 24 Kudirat Abiola Way, Oregun, Ikeja, Lagos, Nigeria

Contact: +234 81228 96038, +234 81538 92193 ♦ E-Mail: sharma_kiran86@yahoo.com

BACKEND OPERATIONS MANAGEMENT, HR DEVELOPMENT, PR MANAGEMENT & GENERAL ADMINISTRATION PROFESSIONAL

A results-focused professional, seeking challenging assignments by utilizing skills, education and experience, for a company offering potential for challenge and growth

CAREER ABSTRACT

Ä An astute and strategic professional, offering a productive experience of around 10 years in managing HR Management, Strategic Planning, Marketing & Sales, Key Accounts & Relationship Management, PR and Brand Promotion; currently spearheading efforts as Group HR / Admin Head in Mohinani Group – Nigeria.

Ä A qualified HR Management professional, possess an attitude of go-getter coupled with multi–tasking abilities in driving team efforts towards achievement of organizational goals; expertise in recommending & implementing service improvements to create improved efficiency and effectiveness.

Ä Demonstrated history of successful execution of backend operations, PR Management and banking relationship management for Forex transactions; implement effective strategies in challenging environments with excellent Relationship Management skills.

Ä A goal driven marketing professional with strong work ethics, strive for improvement in Sales, Marketing & PR, Competition Analysis, Brand Promotion, Relationship Management and Revenue Generation.

Ä Expert in the identification, analysis, and resolution of diverse operational issues with my technical experience in Administration, Training & Development, HR Development and Personnel Management.

Ä Result-oriented, systematic planner with excellent man-management, time management, and analytical/leadership skills.

CORE COMPETENCIESPR Management Manpower Management Conducting Meetings Resource allocation & optimization Inter-departmental Coordination Strategic Planning Continual Improvements Backend Operations Management Performance Appraisal Training Development Employee Engagement MIS Team Building Liaising Skills Relationship Management Administration Skills People Development Organizational Behavior Interviewing Negotiations Counseling Mentoring Compliance Managerial skills Sales & Marketing Business Development

LEADERSHIP AND EXPERTISE

Ä Astute in minimizing performance bottlenecks for achieving high productivity while promoting and implementing human resource values by planning and managing human resources programs.

Ä Proven acumen in managing various process operations as per the set parameters & standards as well as experience of mentoring team for operational excellence.

Ä A highly efficient, results driven and strategic planner with a proven ability in leading and managing the operations and there by achieving a higher rate of growth by optimizing business operations, business development, expansion of marketing network.

Ä Analyzing existing processes / procedures and conducting critical analysis for finding out shortcomings and suggesting improvements measures.

Ä Efficiently handled performance appraisals, career progression and grievances of 120 expatriate employees across and over 60 expat recruitments in Nigeria, Ghana, Kenya, Tanzania and Uganda.

Ä Conceptualized training and performance evaluation for cross-functional and cross- cultural teams including young officers.

Ä Carrying out recruitment for various level positions and ensuring closure within the given time frame.Ä Spearheading for Employee Induction Process and ensure the completion of required new joiners’ formalities.Ä Mapping training and development needs of the organization and designing the training calendar for the year.Ä Exercising control on the attrition rate of the organization through proper guidance to the employees.Ä Handling Exit Interviews & resolving issues if any and ensuring the full and final settlement of employee dues.

Ä Looking after leave management for salary processing; guiding management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines.

Ä Implementing HR process at all locations for promotion policy during confirmation & yearend appraisals.Ä Taking care of General Administration of Mess, Housekeeping, Transport, Security, Staff Comfort, Salary

Administration, Documentation, AMCs, etc.Ä Steering functions to comply with federal, state, and local legal requirements by studying existing and new

legislation, anticipating legislation; enforcing adherence to requirements.

PROFESSIONAL EXPERIENCEMohinani Group, Nigeria (www.mohinani.com) Jul’2015 – till date Group HR / Admin Head

Key Deliverables & Highlights: Ä Play a pivotal role as Admin Head for the group with 5 companies; handling the Admin issues of the Group

along with the expatriate’s personal residence & other issues.Ä Spearheading efforts for supporting management by providing human resources advice, counsel, and

decisions; analyzing information and applications.Ä Looking after the accomplishment of organizational goals by 5 HR Managers (for local Nigerian employees)

of the five companies of the group.Ä Acts as an In-charge of the day-to-day office administration; accomplished special project results by

identifying and clarifying issues and priorities, communicating and coordinating requirements and expediting fulfillment by evaluating optional courses of action; changing assumptions and directions.

Ä Looking after Office administration including – inventory and fixed asset management, supplier and purchases management; ensure the effective and efficient provision and administration of office services, including cleaning, fleet management etc; working with senior management in agreeing and enforcing budget and financial and internal controls; working with other unit heads to ensure proper project management along with the responsibility of the expatriates residences & security.

Ä A public relation specialist and Company’s spokesperson; responsible for setting up public appearances, handling conflicts and keeping the public updated on vital company information.

Ä Handling the gamut of PR & Banking relationship management– managing the relationships & PR with the bank official for forex transactions along with the treasury team. Solely responsible for the personal home remittance process for the expatriates through the banks.

Ä Proven acumen by implementing human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.

Ä Managing the spectrum of human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions

Ä Responsible for maintaining compensation, determining production, productivity, quality, and customer-service strategies; designing systems, accumulating resources, resolving problems and implementing change.

Ä Oversee the full spectrum of human resources management function within the organization which includes but not limited to – work force planning, policy formulation and implementation, development 7 implementation of functional appraisal and in-house training systems, development of high-level human resources policies and practices to support the aspirations of the company, management of the recruitment, selection and placement process.

Ä Involved and part of the budget planning sessions with the senior most management.

HR CONSULTANT AND PR MANAGEMENT (as freelancer), Nigeria 2012 - 2015Steered functions for various companies in the domain of FMCG / Consumer durables / media house / HR firms

ORIFLAME INDIA PVT LTD, Kolkata Sep’2010 – Oct’2011Area Manager – East Region

Key Deliverables:Ä Shouldered the responsibility to develop and implement strategic marketing and sales plans; forecasts to

achieve corporate objectives for products and services.

Ä Responsible to develop and manage sales/marketing operational budgets.Ä Looked after advertising and promotion activities including print, online, electronic media, and direct mail.Ä Liable to develop and recommend product positioning, packaging, and pricing strategy to produce the highest

possible long-term market share.Ä Achieved satisfactory profit/loss ratio and market share as per preset industry standards and economic trends.Ä Ensured effective control of marketing results, and taken corrective actions to guarantee the achievement of

marketing objectives falls within designated budgets.Ä Overseen and evaluated market research; adjust marketing strategy to meet the changing market.Ä Monitored competitor products, sales and marketing activities.Ä Established and maintained relationships with industry influencers and key strategic partners.Ä Guided preparation of marketing activity reports and presented to executive management.Ä Established and maintained a consistent corporate image for product lines, promotional materials, and events.Ä Directed sales forecasting activities and sets performance goals accordingly.Ä Directed staffing, training, and performance evaluations to develop and control sales and marketing programs.Ä Directed market channel development activity and coordinates sales distribution by establishing sales

territories, quotas, and goals.Ä Represented company at trade association meetings to promote product.Ä Negotiated and closed deals by coordinating with key clients and assisting sales representative.Ä Coordinated liaison between sales department and other sales related units.Ä Analyzed and controlled expenditures of division to confirm the budgetary requirements.Ä Assisted other departments within organization to prepare manuals and technical publications.Ä Prepared periodic sales report for sales volume, potential sales, and areas of proposed client base expansion.Ä Reviewed and analyzed sales performances against programs, quotes and plans to determine effectiveness.Ä Directed product research and development.

Key Highlights:Ä Contributed 9 Senior Managers, 4 Directors & 1 Gold Director as new achievers in the Success Plan. Ä Implemented the system of weekly trainings in different networks.Ä Maximized the sales of the branch by the latest brand “Dare to Be”.Ä Increased the sales force of the branch by different marketing activities.Ä Played a pivotal role in 1st market release of the “Dare to Be” brand in the region.

PREVIOUS ASSIGNMENTSKOTAK MAHINDRA OLD MUTUAL LIFE INSURANCE COMPANY, Kolkata Dec’2008 – Sept‘2010Manager Sales

Key Highlights:Ä Recognized as one of the Top – 10 Sales Managers on a Pan India Level for consecutive four months.Ä Produced four Power Club Advisors, the company’s internal advisors Rewards & Recognition program.Ä Produced one MDRT advisor which is the insurance industry based advisors Rewards & Recognitions program.Ä Awarded as the Best SM in highest activisation of the advisors for consecutive five monthsÄ Awarded as the Best SM in making all the new advisors as Jaldi Five (5 policies in a month) advisors.Ä Catered mainly to HNI clients & advisors.

AEGON RELIGARE LIFE INSURANCE CO. LTD, Kolkata Jun’2006 - Dec’2008Business Manager

Key Highlights:Ä Made a self image of the company in front of the customers.Ä Convinced people to get associated with a company which had no prior existence in the market.Ä Introduced the maximum number of clients in the company in first 3months.Ä Awarded as the Best Business Manager of the company for the year 2007.

EDUCATION AND PROFESSIONAL CREDENTIALS

MBA (HR), 2016 ♦ National Institute of Management & Technology, GhaziabadB. Com, 2007 ♦ Calcutta University – Goenka College, KolkataHSC, 2004 ♦ ISC Board – Julian Day School, KolkataSSC, 2002 ♦ ICSE Board – St. Paul’s Educational Institution, Kolkata

Professional Enhancements:Ä Train The Trainer Certification in 2010Ä Power Point Presentation Training Certification in 2010

Computer Proficiency: Well versed with Windows environment, MS – Office and Internet applications

PERSONAL DOSSIER

Date of Birth: 10 July’1986Languages Known: English, Hindi and Bengali

References and verifying documentation furnished upon request