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8/18/2019 Kiosk Operator Manual - Quick Reference to All Services
1/38
A HANDB
T
OK ON MEESEVA SERVICES
O THE KIOSK OPERATORS
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Sl.No.
N
1 Introduction on
2 List of Services
3 Login Process
4 Current Adangal
5 RoR 1B
6 FMB Copy
7 Certified Copy
8 Encumbrance Ce
9 Income Certificat
10 Residence Certifi
11 Integrated Certifi
12 Mutation
13 F-Line Petition
14 Village Map
15 Agriculture Inco
16 No Earning Mem
17 EBC Certificate
18 OBC Certificate
19 a. FMC for Social
b. FMC for Govt E
20 G.O’s and Circula
21 Key Contacts
INDEX
me of the Service P
ee Seva Services
tificate
e
ate
cate
e Certificate Service
er Certificate Service
Security Scheme
mployees
rs
ge No.
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A HANDBOT
Government of AP wantedResidence, Income, Birth, Dproviding transparency and
The MeeSeva services areservices are to be provideinclude processing by the coThe minimum period of daknown as SLA (Service Leve
In the case of B category(Approve/Reject) goes beyoDistrict Administration.
The present services beincharges are provided in the
In this handbook a simplireference.
1. CURRENT ADANGAL Adangal/Pahani is a verysuch as owner's details,possession of the Land, LiabIt is required for various1. To know the genuineness2. It is required at Sub-Regi3. To raise the farm credit /4. Court needs Pahani in cas5. For personal purpose.
Adangal/Pahani has the f
1. Survey Number and Hiss2. Total Land under the Pah3. Land Revenue details.4. Land Owner's name with5. The way land is acquired6. Government/Public rights7. Liabilities of the Owners o8. Classification of the Soil.
OK ON MEESEVA SERVICO THE KIOSK OPERATORS
o provide the all the certificates like Cueath, etc. online in the minimum timeaster service to the citizen.
categorized into A and B Categories. Twithin a period of 15 minutes. B Cat
ncerned department. This requires somes is fixed differently as per the service.l Agreement).
services if the time period for clearingnd the SLA, the concerned Officers are
offered in MeeSeva and their respecitizen charter of the kiosk.
ified steps are provided which are us
important revenue record, as it containsarea, assessment, water rate, soil tyilities, Tenancy and Crops grown, etc.purposes such as:of seller (owner) when land is being purcter's office when sale transaction is beinloan from the Bank.e of Civil litigation.
ollowing details:
Number of Land.ni.
xtents and Khatha Number.by the owner.on the Land.n the Land.
S
rrent Adangal,eriod there by
he A categoryegory servicesperiod of time.This period is
the certificatealerted by the
tive SLA and
eful for quick
details of landpe, nature of
hased.done
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9. Number of Trees.10. Source of irrigation and11. Cultivators Details.
12. Utilisation of land under13. Details of Crops grown s14. Details of Mixed Crops.
Category Type : A Service Charges : Rs20/-Documents Required: 1.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services.
Select “Current Adangal” Select the district, man
customer’s request Upon selection the list of
shown Select the survey no fro
details from the departm In case if the survey n
survey no by selecting ‘O Enter all the remaining
calculate the service cha
For all those requests wdelivery of Adangal Copy
Based on the delivery ocalculated and displayed
After collecting he amouand on confirmation the
Please note that in caseservice provider, system
Click on ‘Print Adangal’pre printed stationery.
For those requests/caseDatabase, the Print Adrequest is approved by t
Note 1:
• Present only the cur2011) is available for
• Please note that Doc2010-11 Fasli year.
area irrigated.
various categories.eason-wise.
In addition to statutory chargesApplication Form *datory requirement of documents.
tment services to get the list of Reven
Serviceal & village and enter the year of sur
survey numbers available in the village
the list and click on get details to fet
ent server.is not available, operator has provisio
thers’ in the list.pplicant details and click on show payges.
ich require Tahsildar approval, Citizen heither through post or Manual (at the ce
tion chosen by the citizen, the servicein the show payment.t from the customer, operator confirmseceipt is generated as shown below.if the operator does not have sufficien
will not accept the request.utton to take the print out of the Adang
s where the data is not available in tngal button will appear as disabled.e respective Tahsildar, this button gets e
ent Fasli year data i.e. 2010-11 (July,MEE SEVA.ment year (Fasli year) has to be enter
e Department
ey as per the
re fetched and
h the Adangal
n to enter the
ent button to
s an option oftre).harges will be
he transaction
t balance with
al copy on the
e DepartmentWhenever thenabled.
2010 to June,
d as 2010 for
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Note 2:
Requests accepted thro
further processing and athe Kiosk operator. Operator should click
transaction id and take t
2. ROR 1B
ROR is the Record of Rightthe farmers. This register isseparately. It contains 14 cname of the khatadar, khatheld by khatadar Land Reve
Category Type : A Service Charges : Rs20/-Documents Required: 1.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services. Select the district, mand
“Get Details” button to g
In case if the data is nKhata Number, the requapproval.
For all those requests whoption of delivery of ROR
Based on the deliverycalculated and displayed
Operator has to enterpayment button to calcul
After collecting the amoconfirmation the receipt i
Click on ‘Print ROR’ buttprinted stationery.
For those requests/caseDatabase, the Print RORapproved by the respecti
gh this provision would go to Tahsilda
fter his approval; the Adangal copy will
n “View Transactions” and search foe print out of the Adangal Copy.
. It is for providing the title deeds in thmaintained in Mandal Revenue Office f
olumns and includes the name of the knumber, survey number, classification
ue.
In addition to statutory chargesApplication Form *datory requirement of documents.
tment services to get the list of Reven
al & village and enters the Khata Numbt the ROR 1B Details from the departme
ot available with the department serverst would go into the respective Tahsild
ich require the approval of the Tahsildar,1B Copy either through post or Manual (ption chosen by the citizen, the serviin the show payment panel.ll the remaining applicant details and
ate the service charges.nt from the customer, confirm the trans generated.n to take the print out of the ‘ROR 1B’ c
s where the data is not available in tbutton will appear as disabled. Whenevee Tahsildar, this button gets enabled.
r workflow for
e available to
r the specific
lands held byr every villageatadar /fatherof land, extent
e Department
r and click ont server.
for the givenr workflow for
citizen has anat the centre).e charges are
click on show
action and on
opy on the pre
e Departmentthe request is
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3. FMB COPY
FMB is the Field measure
sketches of all individualnumbers are demarcated anmathematically only on thehave details of all the suagricultural including, topog
Category Type : A Service Charges : Rs20/-Documents Required: 1.
* Denotes man
Procedure for Applying:
Click on Revenue Deparservices.
Select the district, MandFMB Copy is required.
Click on Get Details butserver. If the FMB Copy
will get disabled and thethe transaction.
In case if the FMB Copdepartment server, theTahsildar for approval.
Enter all the remainingbutton to calculate the s
After collecting the amclicking on the confirm p
On confirmation the rece Click on ‘Print FMB Copy’ Print the above FMB Cop For those requests/cases
Database, the Print FMrequest is approved by t
4. CERTIFIED COPY O
Certified Copy is a copyit, an endorsement or certiCertified copy of documentobtained online through this
Category Type : A Service Charges : Rs90/-(
ment Book, which will have the field
Fields. Basing on these measurementd disputes settled maps are drawn and ameasurements recorded in this book. Trvey numbers of the village both agraphical details.
In addition to statutory chargesApplication Form *datory requirement of documents.
tment services to get the list of Reven
l & village and enter the Survey Numbe
ton to get the FMB copy details from tis available with department, the ‘Get
operator need to enter the applicant da
is not available for a given survey nurequest would go into respective w
details of the applicant and click onrvice charges.unt from the customer, confirm theyment button.
ipt is generated.button to take the print out of the FMB Con the pre printed stationery.where the FMB data is not available in tCopy button will appear as disabled.
e respective Tahsildar, this button gets e
REGISTRATION DOCUMENT
(photocopy) of the primary documen icate, that it is a true copy of the prim
registered like Sale, Exchange, Mortgaservice.
Service Charge 20 + Statutory 70)
measurement
s, the surveyreas calculatedese maps will
icultural, non-
e Department
r for which the
e DepartmentDetails’ button
ta to complete
mber with therkflow of the
how payment
transaction by
opy.
e DepartmentWhenever thenabled.
t that has onary document.ge etc. can be
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Documents Required: 1.* Denotes man
Procedure for Applying: Click on Revenue Depar
services. Click on Registration Dep Click on Certified Copy o Selects the district base
listed in the SRO drop do As per the customer r
document was registered Based on the SRO selec
drop down. As per the customer inp
down. Based on the year selec
from the Department Ser Operator need to select
shown in the Document In case if the docume
provision to enter theFound’ from the list.
Once all the details arethe Certified Copy file fro
Operator enters all the r
button to calculate the s After collecting the a
transaction and on confir Please note that in case
provider (SCA), system Click on ‘Print Certified C Print the certified copy o
5. ENCUMBRANCE CER
An encumbrance is any rigowner of an estate and thatits value. An Encumbrance
Category Type : AService Charges : Rs120/Documents Required: 1.
* Denotes man
Application Form *datory requirement of documents.
tment services to get the list of Reven
artment to go to the Registration DepartRegistration Document Service.
d on the selected district, respective Swn.equest, operator selects the SRO Offi.tion, the Registration Year gets populat
t, Operator selects the Registration year
tion, system fetches the available Docuver.the right document number from the lisumber drop down.t number is not available in the list,
ocument number as shown below by
elected, operator clicks on Get Detailsm the Department Server.emaining applicant details and clicks on
rvice charges.ount from the customer, operator
mation the receipt is generated.you do not have sufficient balance witill not accept the request.
opy’ button to take the print out of the Cwhite paper only and hand it over to t
TIFICATE
ht or interest that exists in someonerestricts or impairs the transfer of the eertificate can be obtained through this s
(Service Charge 20 + Statutory 100)Application Form *datory requirement of documents.
e Department
ent services.
O Offices are
ice where the
ed in the Year
from the drop
ent Numbers
of documents
operator has
selecting ‘Not
utton to fetch
show payment
confirms the
h your service
rtified Copy.e customer.
ther than thetate or lowersrvice.
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Procedure for Applying: Click on Registration
Department services.
Click on “Encumbrance C Select the District from
respective SRO Offices a As per the customer’s re
which the EC is required.
Note:
1. Always the EC is givenopulated by default as
2. Please note that, for sub
One is using the Hfor the required do
And the other optsubmit.
3. Always the operator hasdocument instead of ent
Click on Help button,
Registration Year providthe records from the Dep
On search, the records wthe screen as shown belo
Select the relevant reco
upon selection automatiapplication form.
Enter all the remainingcalculate the service cha
After collecting the amoconfirmation the receipt i
Please note that in case the provider (SCA), system will
On submission the requprocessing of the reques
Please note that, requestsby respective SRO on the sKiosk after approval of SRO.
Once the request is appdate and service as Encu
epartment services to get the list
ertificate Service”the drop down and based on the dise populated in the Select SRO drop downuest, select the SRO Office and enter th
as on previous working day, hence threvious working day.itting the request for EC, operator haslp feature (next to Select SRO field) he/
cument and submit the request.
ion is to enter all the details required
to use the first option i.e. Help feature toring all the fields in the system.
where he/she should enter the Docu
d by the customer and click on submitartment server.ill be fetched from the department serverw.d from the above list after confirming
ally the relevant document data gets p
pplicant details and clicks on show payges.nt from the customer, confirm the trans generated.
operator does not have sufficient balanot accept the request.
st would go into respective SRO workf.
ubmitted for EC upto 2 PM will be delivme day and the EC Certificate will be
roved by SRO, go to view transactionsmbrance Certificate from the service list
f Registration
trict selection,. ‘Period From’
Period To is
options.he can search
or the EC and
search for the
ment No and
utton to fetch
and shown on
ith customer,
pulated in the
ent button to
action and on
e with service
low for further
ered/approvedvailable at the
and select therop down.
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Operator can also search Upon search, the list of E Click on the respective t
request is approved the Click on ‘Print Certificate
Certificate Print the certificate on th
the certificate to the cust
6. INCOME CERTIFICA Income Certificate is the issThis income certificate is us- Issued on production of sa- Based on the revenue enq
Category Type : B Service Charges : Rs30/-Service Level : 7 DaysDocuments Required: 1.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services. After selecting the Inc
services, the below scree Operator has to chose
Certificate. The other oIncome Certificate under
Select the Apply optionparticulars from variouBusiness”, and “Salary”mentioned.
Please note that all the mannot be accepted by the syst
Operator has to select tconcerned mandal officiincome particulars.
Please note that based on t post or Manual at the centre
based on the transaction id also.C requests would be displayed as shownansaction id and the screen is displayed
rint Certificate button is enabled.’ button to take the print out of the EC,
e pre printed stationery supplied by SCAomer.
TE
ed by the MRO for certifying all the soud for the purpose of education. It islary certificate in case of employees.iry in case of business people, agricultur
In addition to statutory charges
Application Form *datory requirement of documents.
tment services to get the list of Reven
me Certificate Service in the Revenu
n would appear. “Apply” option for submitting the requ
tion called “Request” will be used inCategory A.
nd enter all the remaining applicant detsources such as “Income on land”
etc. and also the purpose of the req
datory fields have to be entered, otherwm.
e Permanent Address of the applicant cals visit this place during the verificat
e customer request, the delivery option ) has to be selected properly.
below.in which if the
Encumberance
and hand over
ces of income.
ists.
e Department
e Department
st for Incomeuture to issue
ils and income, “Income onest should be
se request will
orrectly as theion of his/her
either through
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Based on the deliverycalculated and displayed
Collect the necessary su
scan and upload to the s After collecting the am
confirmation the receipdelivery.
Please note that in case o provider (SCA), system will
On submission, the reqfurther processing of the
Once the request is appand select the date and
down. Click on the respective
take the print out of the
7. INCOME CERTIFICA Residence Certificate isCertificate is a Domicile/Reissued. This Certificate is reQuotas in educational instit
jobs where local residents a
Category Type : B Service Charges : Rs30/-Service Level : 7 DaysDocuments Required: 1.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services. Select Residence Certific
Select the “Apply” option
Please note that, Operatorfor Residence Certificate. Thissue Residence Certificate u
ption chosen by the citizen, the serviin the show payment.porting documents as indicated in the se
stem.unt from the customer, submit the ris generated along with the approx
erator does not have sufficient balancot accept the request.
est would go to the respective Tahsild request.
oved by MRO, operator has to go to vieervice as Income Certificate from the se
transaction id. Click on the Print Certifipproved Income Certificate.
TE
enerally issued to prove that the persident of the State/UT by which the Certquired as proof of residence to avail Dotions and in the Government Service, as
e preferred.
In addition to statutory charges.
Application Form *datory requirement of documents.
tment services to get the list of Reven
te Service in the Revenue Department s to collect the customer request.
as to chose “Apply” option for submittie other option called “Request” will be under Category A (on the spot).
e charges are
rvice page and
quest and onimate date of
e with service
r workflow for
w transactionsrvices list drop
cate button to
n bearing theificate is being
icile/Residentalso in case of
e Department
rvices
g the requested in future to
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Enter all the remaining ahow long the customer ialso mention the purpos
Please note that all the mannot be accepted by the syst Select the Permanent
mandal officials visit thparticulars.
Please note that based on t post or Manual at the centre
Based on the delivery
calculated and displayed Collect the necessary su
scans and upload to the After collecting the am
confirmation the receipdelivery.
Please note that in case o provider (SCA), system will
On submission, the requ
processing of the reques Once the request is app
date and service as Resi Click on the respective
take the print out of the
8. INTEGRATED CERTI An Integrated Certificate be used for multiple purpos Category Type : B Service Charges : Rs30/-Service Level : 30 DayDocuments Required: 1.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services.
pplicant details and Residence particularsstaying in that place (Residence Sinceof the request.
datory fields have to be entered, otherwm.
ddress of the applicant correctly asis place during the verification of his/
e customer request, the delivery option ) has to be selected properly.
ption chosen by the citizen, the servi
in the show payment.porting documents as indicated in the seystem.unt from the customer, submit the ris generated along with the approx
erator does not have sufficient balancot accept the request.
st would go to the respective MRO work
.roved by MRO, go to view transactionsence Certificate from the services list drtransaction id and click on ‘Print Certifi
pproved Residence Certificate.
FICATE
is issued for Caste, Date of Birth and Na s
In addition to statutory charges.sApplication Form *datory requirement of documents.
tment services to get the list of Reven
such as, sincein years)) and
se request will
the concernedher Residence
either through
e charges are
rvice page and
quest and onimate date of
e with service
low for further
and select thep down.ate’ button to
tivity. This can
e Department
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Select the Integrated Cand enter all the remainiaddress and Caste par
Certificate contains caste
Please note that all the mannot be accepted by the syst Operator has to select t
concerned mandal officiIntegrated Certificate pa
Please note that based on t
post or Manual at the centre
Based on the deliverycalculated and displayed
Collect the necessary suscans and upload into th
After collecting the amconfirmation the receipt i
Please note that in case o provider (SCA), system will
On submission, the req
further processing of the Once the request is app
the date and service as I Click on print certificate
on Pre Printed Stationery
9. MUTATION
Mutation is a process throget changed because of soone of the following:
1. J-Slip-Sale through regist2. Inheritance - Change of3. Division of Land within th4. Pledge / Release - Changto bank.5. Court Decree - Based on6. Alienation - Conversion o
rtificate Service in the Revenue Deparng applicant details such as permanentticulars such as Caste Claimed, whet
, religion and purpose of the caste certifi
datory fields have to be entered, otherwm.
e Permanent Address of the applicant cals visit this place during the verificatticulars.
e customer request, the delivery option ) has to be selected properly.
ption chosen by the citizen, the serviin show payment.porting documents as indicated in the sesystem.unt from the customer, submit the rs generated with the approximate date o
erator does not have sufficient balancot accept the request.
uest would go into respective Tahsilda
request.roved by Tahsildar, go to view transactitegrated Certificate from the services lisutton to take the print out of the Integrand hand it over to customer.
gh which Owner's name or his particulare type of transactions. The type of tran
ered deed.wnership because of death of the Owner.
Family.e in liabilities because of loan from ban
he Court Order.land from agricultural to other purposes.
ment servicesddress, postalher Education
ate etc.
se request will
orrectly as theion of his/her
either through
e charges are
rvice page and
quest and ondelivery.
e with service
workflow for
ons and selectt drop downted Certificate
s like liabilitiesaction may be
or repayment
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7. Acquisition by Governme8. Grant of Land by Govern
Category Type : B Service Charges : Rs30/-Service Level : 45 DayDocuments Required: 1.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services. Click on Mutation Service Operator enters all the
Father/Husband Name, p
such as district, mandal, As per the customer’s reqwhether it is purchase or su Based on the selection t
the operator has to enter Different screens will ap
or gift is selected. Enter all the remaining
necessary supporting doand upload to the syste
Please note that all the man
not be accepted by the syst Operator has to select thecorrectly as the concernedhis/her particulars. After collecting the am
confirmation the receipdelivery.
Please note that in case o provider (SCA), system will On submission, the req
further processing of the
Once the request is appthe operator address thr
t for Public purpose.ent to Poor People.
In addition to statutory charges.sApplication Form *datory requirement of documents.
tment services to get the list of Reven
in the Revenue Department services.remaining applicant details such as aermanent address etc. along with Docu
village and Mutation Type.est, operator has to select the rightcession or will or gift.e screen as shown in page no.93 wouldthe relevant data as per customer reque
ear when any one either purchase or su
applicant details and mutation detailsuments as indicated in the service page.datory fields have to be entered, otherw
m.
Document District, Mandal & Village oandal officials visit this place during th
unt from the customer, submit the ris generated along with the approx
erator does not have sufficient balancot accept the request.est would go to the respective Tahsild
request.roved by Tahsildar, he would send theugh courier/registered post.
e Department
plicant name,ent Particulars
mutation type
appear wherest.cession or will
nd collect theand scans the
se request will
the applicantverification of
quest and onimate date of
e with service
r workflow for
proceedings to
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10. F-LINE PETITIONS/
F-Line Petition is for the ou
field boundaries of the ouboundaries are entertainedconduct demarcation after w Category Type : B Service Charges : Rs30/-Service Level : 30 DayDocuments Required: 1.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services. Select F-LINE PETITION
services. Enter all the remain
Father/Husband Name, psuch as district, mand
Division), Category and Enter all the remaining
documents as indicated iPlease note that all the mannot be accepted by the syst
Operator has to select tcorrectly as the concernof his/her particulars.
After collecting the amoand on confirmation thedelivery.
Please note that in case o provider (SCA), system will On submission, the req
further processing of the Once the request is app
operator address throug
11. COPY OF VILLAGE
Village Maps are printesophisticated offset printingsupplied to the concernedunits, the maps are printed ia) For dry lands 8" - one mil
SUB DIVISION
er boundary line in a sketch, which sign
ter lines of the sketch. Petitions forby the concerned Tahsildar only and Maritten approval of the MROs concerned.
(30 + Stipulated Statutory Charges)sApplication Form *datory requirement of documents.
tment services to get the list of Reven
/SUB DIVISION Service in the Reven
ing applicant details such as apermanent address etc. along with Docul, village and Document Type (F-Lin
and Boundaries etc.applicant details and collect the necess
the service page and scan and upload tdatory fields have to be entered, otherwm.
e Document District, Mandal & Village od mandal officials visit this place during
unt from the customer, operator submireceipt is generated along with the appro
erator does not have sufficient balancot accept the request.
uest would go into respective Tahsilda request.
roved by MRO, he would send the proccourier/registered post.
AP
in the Central Survey office undemachine and other machines. Printed viDistrict survey maintenance units andn two scales.e (single scale) i.e. one inch=20 chains o
ifies the actual
emarcation ofdal Surveyors
e Department
e Department
licant name,ent Particulars
Petition/Sub
ary supportingthe system.
se request will
f the applicantthe verification
ts the requestximate date of
e with service
workflow for
eedings to the
very costly,llage maps arealso Revenue
f 33.
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b) For wet fields 16" - oneThese maps will have deagricultural, non-agricultural
Department Concerned:Survey, Settlements & Land
Service Charges:Service charge of Rs30/- afields and Rs5/- for every su
Category Type : B Service Charges : Rs30/-fields and Rs5/- for every suService Level : 5 Days
Documents Required: 1.* Denotes man
Procedure for Applying:
Click on Revenue Deparservices.
Click on the Village Map
Enter all the applicant detMandal and Village for whiDetails section.
Only the villages for which theunder list of Document Details s
Please note that all the mand
accepted by the system . Enter the Address of th
sent by post to the addreAs the village maps are directlyhas to be chosen as post.
Based on the deliverycalculated and displayed
Collect the physical appli
After collecting the amconfirmation, the receipdelivery.
Please note that in case if the owith the service provider (SCA), On submission, the requ
workflow for further proc
ile (double scale) i.e, one inch= 10 chainails of all the survey numbers of thl including, topographical details.
Records
d challan cost of Rs200/- for the first hrvey field thereafter.
and challan cost of Rs200/- for the firstrvey field thereafter.
Application Form *datory requirement of documents.
tment services to get the list of Reven
opy, the village map application form wil
ils and Village Map Copy particulars suh the village map copy is required in
Village Map is available are shown in the Vction. Hence the requests are accepted only f
tory fields have to be entered, otherwise re
applicant correctly as the Copy of thess of the applicant.sent to the applicant’s address through post, t
ption chosen by the citizen, the serviin the show payment.ation form and scan and upload to the s
unt from the customer, submit the rt is generated along with the approx
perator does not have sufficient balance amothe system will not accept the request.est would go into Survey & Land Recoressing of the request.
s of 33.village both
undred survey
undred survey
e Department
ll open.
ch as District,the Document
llage drop downr those villages.
uest will not be
Village Map is
e delivery option
e charges are
stem.
quest and onimate date of
nt in his account
s Department
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Once the request is appthrough courier to the cu
12.
AGRICULTURE INC
Agriculture Income Certificaexempted under the Indian
Category Type : B Service Charges : Rs30/-Documents Required: 1.
2.* Denotes man
Procedure for Applying: Click on Revenue Depar
services. After selecting the “Agric
below screen would appeEnter all the remaining appVillage and Agriculture IncPattadar Name, Survey No,
Please note that all the mand
accepted by the system . Operator has to select t
concerned mandal offici
Agriculture Income parti Based on the customer’
Manual at the centre) hais Rs. 33/- and for Postal
Click on “Add New Row”the below screen.
After clicking on “Add Nedetails in the new row.
After entering all manddocuments, Operator Cliscreen.
Based on the delivery ocalculated and displayed Operator collects the nec
page and scans the sam After collecting the amo
and on confirmation thedelivery.
oved by SLR, the Village Map Copy willstomer’s address.
ME CERTIFICATE
e is useful for getting Bank loans. Agriculncome Tax Act. This is issued by the Tah
In addition to statutory charges.Application Form *Ration card /EPIC Card/AADHAR Carddatory requirement of documents.
tment services to get the list of Reven
ulture Income Certificate” Service in thear.licant details like applicant name, Distri
me particulars such as Purpose of IncoExtent, PPB TD/ Doc no and Income.
tory fields have to be entered, otherwise re
e Permanent Address of the applicant cals visit this place during the verificat
ulars.request, the delivery option (either t
s to be selected properly. The charges foNon Local is Rs. 46/-.Button to enter Additional Pattadar deta
w Row” button, operator enters the Addi
atory fields and uploading the necessks on “Show Payment” button like show
tion chosen by the citizen, the servicein the show payment.essary supporting documents as indicateand uploads into the system.
unt from the customer, operator submireceipt is generated long with the appro
be dispatched
lture income issildar.
e Department
bove list, the
t, Mandal andme Certificate,
uest will not be
orrectly as theion of his/her
rough post orPostal (Local)
ils as shown in
tional Pattadar
ry supportingn in the below
harges will be
in the service
ts the requestximate date of
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Please note that in case operatosystem will not accept the reque
On submission, the re
processing of the reques Once the request is appMeeSeva and is availableoption is selected as Post
13. NO EARNING MEMB
No earning Member certificthere is no earning membefrom Government due to thcertify that there are no ear
Category Type : B Service Charges : Rs30/-Documents Required: 1.
2.3.4.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services.
Select “No Earning Mem
Enter all the applicant dName/Retired PersonOccupation, Reason Forin Village, Native Village
And also enter the FamilAge, Gender, Occupation
Please note that all the mand
accepted by the system . Select the Permanent
mandal officials visit thiMember Certificate partic
Deceased person’s Occueither State Governmentunder takings.
Reason for Certificate sh Reason for Death also sh
Accident/ Ill health/Gene
r does not have sufficient balance with servicest.
quest would go to Tahsildar workflo
.oved by Tahsildar, the Certificate will bfor Kiosk to print the certificate. In case
al, it will be dispatched to customer’s ad
ER CERTIFICATE
ate is issued when a Government emplr in the family. It is useful to receive tdeath of her/his husband/father/mothering members in the family of the deceas
In addition to statutory charges.Application Form *Ration card /EPIC Card/AADHAR Card *Death Certificate *Copy of Family Member Certificatedatory requirement of documents.
tment services to get the list of Reven
er Certificate” Servicetails and the details of the deceased sucName, Father’s/husband’s Name, Daertificate, Death Happened in Mandal, D
and Reason for Death.y Member Details such as Name of the Fand Relationship with Deceased etc.
tory fields have to be entered, otherwise re
ddress of the applicant correctly as
s place during the verification of his/hulars.ation has to be selected from the drop dservices/Central Government services/P
uld be selected from drop down list.ould be selected from the drop down listral death).
provider (SCA),
w for further
e generated inif the deliveryress.
oyee dies ande dues if any,and further to
ed.
e Department
h as Deceasede Of Death,ath Happened
amily Member,
uest will not be
the concerned
er No Earning
wn list i.e.blic sector
Either
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Enter Family Member DeOccupation and Relationsmembers, operator click
member details as show Based on the customer’
Manual at the centre) haRs. 33/- and for Postal N
Collect the necessary su After entering all mand
documents, click on “Sho Based on the delivery
calculated and displayed After collecting the am
confirmation the receipdelivery.
Please note that in case operato system will not accept the reque
On submission, the requthe request.
Once the request is appMeeSeva and is available
In case if the deliverycustomer’s address by th
14.
NO EARNING MEMB
Economically Backward ClasEBC Students of Governmen Category Type : B Service Charges : Rs30/-Documents Required: 1.
2.* Denotes man
Procedure for Applying: Click on Revenue Depar
services.
From the Revenue Depar Enter all Mandatory Fiel
such as Issued CasteReligion, Purpose of Cast
ails such as Name of the Family Member,hip with Deceased etc. In case if he wanton Add New Row button and enters the
below.request, the delivery option (either tto be selected properly. The charges forn Local is Rs. 46/-.porting documents and scan and uploadatory fields and uploading the necessw Payment”.ption chosen by the citizen, the serviin the show payment panel.unt from the customer, submit the ris generated along with the approx
r does not have sufficient balance with servicest.
st goes to Tahsildar workflow for furthe
oved by Tahsildar, the Certificate will bfor Kiosk operators to print the certificatoption is selected as Postal, it will bee EDS Office.
ER CERTIFICATE
ses Certificate called as EBC Certificate i t Degree Colleges for Claiming Scholarshi
In addition to statutory charges.Application Form *Ration card /EPIC Card/AADHAR Carddatory requirement of documents.
tment services to get the list of Reven
tment Services, Select “EBC Certificate”s like applicant details and EBC CertificCertificate in Past, Caste Claimed, Ce Certificate and Family Income.
Age, Gender,s to add morether family
rough post orPostal Local is
to the system.ry supporting
e charges are
quest and onimate date of
provider (SCA),
r processing of
e generated in.dispatched to
useful for theips.
e Department
ervice.ate particularsste Category,
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Based on the customerManual at the centre) hais Rs. 33/- and for Postal
Collect the necessary suscans and upload the sca
Please note that all the mand
accepted by the system . Select the Permanent
mandal official visits the After entering all the ma
documents, clicks on “Sh After clicking the “Show P Based on the delivery o
calculated and displayed.
Operator can collect theclicking on “Confirm Pay
On confirmation the receas shown below.
Please note that in case operato system will not accept the reque
On submission, by clickito respective MRO’s work
Once the request is appLocal/ Non Local, the E
address provided by the If the delivery type Is
the franchisee where he/
15. NO EARNING MEMB
Other Backward Classes hathe Govt. of India to beexclusion of the socially adCandidates belonging to thebe adjusted against the rese
Category Type : B Service Charges : Rs30/-Documents Required: 1.
2.3.4.pa
request, the delivery option (either ths to be selected properly. The charges foNon Local is Rs. 46/-.
porting documents as indicated in the senned documents.
tory fields have to be entered, otherwise re
ddress of the applicant correctly asplace during the verification of his/her pa
ndatory fields and uploading the necessw Payment” button.ayment” button, it will open the Confirmption chosen by the citizen, the servic
amount from the citizen and submit t ent” button.
ipt with the delivery date of the Certifica
r does not have sufficient balance with servicest.
g on the EBC Certificate Application, thflow for further processing.roved by MRO, and if the delivery typeC Certificate will be dispatched through
ustomer.anual, the citizen can collect the EBCshe applied for the Certificate
ER CERTIFICATE
e 27% of the vacancies in Civil Postsfilled up through direct recruitment,anced persons/sections known as the “OBCs are recruited on the basis of meri
rvation quota.
In addition to statutory charges.Application Form *Ration card /EPIC Card/AADHAR CardApplicant Father/Mother’s property partiApplicant Father/Mother Employmentrticulars/ Income Tax returns (for profes
rough post orPostal (Local)
rvice page and
uest will not be
the concernedrticulars.ary supporting
ayment.e charges are
he request by
e is generated
provider (SCA),
request goes
is Speed Postcourier to the
ertificate from
nd Services inubject to thereamy Layer”
t and shall not
ulars
ionals)*
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* Denotes man
Procedure for Applying:
Click on Revenue Deparservices. From the Revenue Dep
shown in the below scree After selecting the “O
services, the screen wilappear.
Operator has to enterCertificate particulars suCaste Category, EducaCertificate and Family In
Based on the customer r
Manual at the centre) hais Rs. 33/- and for Postal
Operator collects the necpage and scans and upno.154 would appear.
Please note that all the mannot be accepted by the syst Operator has to select t
concerned mandal officiparticulars.
After entering all the mdocuments, Operator Cliscreen.
After clicking the “Shoscreen as shown below.
Based on the deliverycalculated and displayed
Operator can collect theclicking on “Confirm Pay
On confirmation the receas shown below.
Please note that in case if you dsystem will not accept the reque On submission, by clicki
to respective MRO’s work Once the request is app
Local/ Non Local, the Oaddress provided by the
datory requirement of documents.
tment services to get the list of Reven
rtment Services, Select “OBC Certifican.C Certificate” Service in the Revenu
ll be displayed as shown in the page
all Mandatory Fields like applicant detch as Issued Caste Certificate in Past,tion Certificate Contains Caste, Purpome.quest, the delivery option (either throug
to be selected properly. The charges forNon Local is Rs. 46/-.essary supporting documents as indicateloads the scanned documents as show
datory fields have to be entered, otherwm.e Permanent Address of the applicant cals visit the place during the verificat
ndatory fields and uploading the necesscks on “Show Payment” button as show
Payment” button, it will open the Co
ption chosen by the citizen, the servias shown below.mount from the citizen and submit the rent” button.
ipt with the delivery date of the Certifica
o not have sufficient balance with your servicest.g on the OBC Certificate Application, thflow for further processing.roved by MRO, and if the delivery typeC Certificate will be dispatched throughustomer.
e Department
te” Service as
e Departmentno.151 would
ils and Casteaste Claimed,
ose of Caste
post or
Postal (Local)
in the servicen in the page
se request will
orrectly as theion of his/her
ary supportingn in the below
firm Payment
e charges are
quest by
e is generated
rovider (SCA),
request goes
is Speed Postcourier to the
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If the delivery type Is Mthe franchisee where he/
16.
FAMILY MEMBERSH
This certificate can be usegiven to the children and wibenefitting from ApathbhanMinister Relief Fund/Ex-grati Category Type : B Service Charges : Rs30/-Documents Required: 1.
2.3.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services. Click on the “Family Me
services. Select the service from “
FMC for Social Security) The selected option here After selecting the servic
and the deceased sFather’s/Husband’s NaOccupation and Reasonsuch as the Name of the
Based on the customer’Manual at the centre) hais Rs. 33/- and for Postal
Select the reason for DThunder bolt / Fire accid
Select Occupation fromPuller / Auto / Taxi / LWorking in factories/ Fis
Select the reason forScheme/ Chief Ministergratia)
Enter Family member deand Relationship with De
Click on “Add New Roanother family member.
Details of another family
anual, the citizen can collect the OBCshe applied for the Certificate
IP CERTIFICATE – For Social Securit
for pension benefits, GPF, PF, Gratuitfe of a diseased person. This particular cdu Scheme/Chief Minister Relief Fund/a.
In addition to statutory charges.Application Form *Ration card /EPIC Card/AADHAR Card *Death Certificate *
datory requirement of documents.
tment services to get the list of Reven
bership Certificate” Service in the Reven
Select Service” options (1. FMC for Govtased on customer’s requirementis “FMC for Social Security Service”e, operator has to enter all the details o
uch as Deceased Name/Retired Pe, Date Of Death/Retirement, Reasofor Certificate along with the FamilyFamily Member, Age ,Gender, Relationshi
request, the delivery option (either ts to be selected properly. The charges foNon Local is Rs. 46/-.ath from the drop down (Accident/ Flont/ Drowning/ Collapse of buildings/ Bridthe drop down (Cooli/ Agriculture Lab
orry drivers/ Cleaners/ Building construing/ Other professions).ertificate from the drop down menu
Relief Fund/ Housing/ Prime Minister R
tails such as Name of the Family Membeceased.” button as shown below for entering
member can also be added.
ertificate from
Schemes
y, etc. This isertificate is forousing/ Prime
e Department
e Department
Employees, 2.
f the applicant
erson Name,n For Death,ember Details
ip etc.rough post orPostal (Local)
ds/ Cyclones/ges)our/ Rickshawction workers/
(Apathbhandulief Fund/ Ex-
r, Age, Gender
the details of
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Operator shall collect thservice page and scan an Please note that all the
will not be accepted by t Operator has to select t
concerned Mandal officiparticulars.
After entering all the mdocuments, clicks on “Sh
After clicking the “Shoscreen as shown below.
Based on the deliverycalculated and displayed.
Operator can collect theclicking on “Confirm Pay
On confirmation the rece
Please note that in caserovider (SCA), system
On submission, by clickirequest goes to respectiv
Once the request is appLocal/ Non Local, the Fawill be dispatched throug
If the delivery type isCertificate (For Social S
applied for the Certificat
17. FAMILY MEMBERSH
This certificate can be usegiven to the children and wibenefits of Pension/GAppointment.
Category Type : B Service Charges : Rs30/-Documents Required: 1.
2.3.
* Denotes man
Procedure for Applying: Click on Revenue Depar
services.
e necessary supporting documents as id upload to the system.
andatory fields have to be entered, oth
e system.e Permanent Address of the applicant cals visit the place during the verificat
ndatory fields and uploading the necessow Payment” button.
Payment” button, it will open the Co
ption chosen by the citizen, the servi
amount from the citizen and submit tent” button.
ipt with the delivery date of the Certificat
operator does not have sufficient balanill not accept the request.g on the “Family Membership Applicatie Tahsildar workflow for further processi
roved by MRO, and if the delivery typemily Member Certificate (For Social Sech courier to the address provided by theManual, the citizen can collect the Fecurity Schemes) from the franchisee
IP CERTIFICATE – For Government E
for pension benefits, GPF, PF, Gratuitfe of a diseased person. This particular catuity/ Insurance/Provident Fund/
In addition to statutory charges.Application Form *Ration card /EPIC Card/AADHAR Card *Death Certificate *datory requirement of documents.
tment services to get the list of Reven
dicated in the
erwise request
orrectly as theion of his/her
ary supporting
firm Payment
e charges are
he request by
is generated
e with service
n” button, theg.
is Speed Postrity Schemes)ustomer.
amily Memberwhere he/she
ployees
y, etc. This isertificate is forompassionate
e Department
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From the Revenue DCertificate” Service.
Here Operator has to sel
FMC for Govt Employerequirement. After selecting the servic
and the deceased sFather’s/Husband’s NaOccupation and Reasonsuch as the Name of the
Based on the customer’ Manual at the centre) hais Rs. 33/- and for Postal
Select the reason for dThunder bolt / Fire accid
Select Occupation fromGovernment Service / Pu
Select the reason for CeInsurance/ Provident Fun
Family member details sRelationship with Deceas
Click on “Add New Romember.
Details of another family Operator shall collect th
service page and scan an
Please note that all the mannot be accepted by the syst
Operator has to select tconcerned Mandal officiparticulars.
After entering all the mdocuments, click on “Sho
After clicking the “Shopanel.
Based on the deliverycalculated and displayed.
Operator can collect theclicking on “Confirm Pay
On confirmation the rece
Please note that in case if provider (SCA), system will
partment Services, click on “Famil
ect the service for “Select Service” from
s, 2. FMC for Social Security) based
e, operator has to enter all the details ouch as Deceased Name/Retired Pe, Date Of Death/Retirement, Reasofor Certificate along with the FamilyFamily Member, Age ,Gender, Relationshi
request, the delivery option (either ts to be selected properly. The charges foNon Local is Rs. 46/-.ath from the drop down (Accident/ Flont/ Drowning/ Collapse of buildings/ Brid
the drop down (State Government Sblic Sector Undertakings)rtificate from the drop down menu (Pend/ Compassionate Appointment).uch as Name of the Family Member, Aged are to be entered.
” button for entering the details of
member can also be added. e necessary supporting documents as id upload the documents to the system.
datory fields have to be entered, otherwm.
e Permanent Address of the applicant cals visit the place during the verificat
ndatory fields and uploading the necessw Payment” button.Payment” button, it will open the Co
ption chosen by the citizen, the servi
amount from the citizen and submit tent” button.
ipt with the delivery date of the Certificat
you do not have sufficient balance witot accept the request.
Membership
the options (1.
on customer’s
f the applicanterson Name,n For Death,ember Details
ip etc.rough post orPostal (Local)
ds/ Cyclones/ges)
rvice/ Central
sion/ Gratuity/
e, Gender and
nother family
dicated in the
se request will
orrectly as theion of his/her
ary supporting
firm Payment
e charges are
he request by
is generated.
your service
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On submission, by clickirequest goes to respectiv
Once the request is app
Local/ Non Local, the Fwill be dispatched throug If the delivery type is
Certificate (For Governapplied for the Certificat
18. DUPLICATE VOTER(EPIC)
Electoral Photo Identityduplicate copy of the EPIproducing before casting th
only to those centres who ar
1. Laser Printer2. Lamination machine3. Cutting machine4. Pouches - Not less than 1
5. 80 GSM white paper
Once the franchisee is readshall issue the facsimileaccountability on the usage
Department Concerned:Service Charges : Rs 10/-Category Type : A Service Level :15 Minu Procedure for Applying: Click on Revenue Depar
services. Click on the “Duplicate E Click on the “Search” lin Select ‘District’ and ‘AC
‘Search Details’ button The list of the persons h Select the appropriate re Click on the button “Sub Click on the “Get Details” Click on the ‘Show Paym Click on the “Confirm
customer
g on the “Family Membership Applicatie MRO’s workflow for further processing.roved by MRO, and if the delivery type
mily Member Certificate (For Governmeh courier to the address provided by theManual, the citizen can collect the Fent Employees) from the franchisee
ID CARD – ELECTORAL PHOTO I
ard (EPIC) is mandatory in all the futcan be obtained through MeeSeva,
e vote during election process. This ser
e ready with the below infrastructure.
25 microns (thickness)
y with above infrastructure, the concerand holograms. All operators have
of holograms handed over by the ERO/AE
eneral Administration Department (GAD)
tes
tment services to get the list of Reven
IC Voter Card” to get the “Search EPIC Card Details” wiNo’ and Enter the full or part of the
ving the name is displayed cord from the list by checking the checkit” and you get the ID Card No.button, to get all the detailsnt’ button to get the payment options ayment” button after verifying the d
n” button, the
is Speed Post
nt Employees)ustomer.amily Memberwhere he/she
ENTY CARD
re elections. Ahich valid forice is enabled
ed ERO/AEROto maintain
RO.
e Department
ndowame. Click on
ox on the left
tails with the
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The receipt is generated. Click on the “Print Dupli
generated and printed.
Use 80 GSM white paper Follow the below steps a
1. The printed Duplicate2. On the front i.e., on t3. On the backside, the
stamp with signature4. This folded Duplicat
lamination paper and
19. BIRTH/DEATH CER Greater Hyderabad Municipa
the Births and Deaths takenobtained through MeeSeva.
Category Type : A Service Charges : Rs 40/-Service Level : 15 Min
Documents Required: 1.* Denotes man
Procedure for Applying: Click on GHMC Services
From the listed GHMC Se After selecting the “BIRT Select Service Type (fro
Certificate).
The request can be proc1. Type1: Entering Ack2. Type2: By clicking on
Type1: Entering AcknowlOperator can enter “Acknow After entering the “Ackn
After clicking on “Get De Enter all the details such
type & purpose etc.Based on the customer ror Speed Post - Local or
Clicking on “Print” button will get the recate Voter ID Card” to get the Duplicate
for printing.ter the Duplicate Voter Id Card is printed Voter Id Card should be centrally folded
e side of the photograph, put the hologracsimile signature of the EO has to be stof EO).
Voter Id Card should be kept inlaminated.
IFICATE
l Corporation, known as GHMC, registers
place within the GHMC limits. These cer
(Rs 5/- for each additional copy)tes
Application Form *datory requirement of documents.
ervices to get the list of GHMC Services
rvices, select “BIRTH/DEATH CERTIFICAT /DEATH CERTIFICATE” service in the Gdrop down list of Birth Certificate or De
ssed in two ways:owledgement Number (or) “search” link.
dgement Numberledgement No” in the textbox wledgement No”, click on “Get Details” bails” button as name, relation, address, mobile numb
equest, the delivery option (either Manu peed Post - Non Local) has to be selecte
eipt printed.Voter ID card
:n the line.m sticker.
amped (rubber
he prescribed
and maintains
ificates can be
ervices.
E” service MC servicesth
utton
er, delivery
l or In Persond properly
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If the delivery type is poin the post details panel
Operator has to enter alldistrict, mandal, village/ The necessary supportin
collected from the applic After entering all the m
documents, click on “Sh Based on the delivery
calculated and displayed
Show the details to thecollected from the applic
After clicking on Conform
Type2: Process with “se
This process can be “Acknowledgement Num
Click on the “search” li Once the search link is
Select “Circle No” from
Enter any one of the field dfather name etc) for fast ac
Select “Gender (Male/ After selecting the gen After clicking on “Get
below Select the appropriate After selecting the rec After clicking on “Sub
main window as show From this point onwar
20. BIRTH/DEATH COR
Greater Hyderabad Municipathe Births and Deaths takenrequired for any of the citcorrections through MeeSev Category Type : BService Charges : Rs 110Service Level : 6 worki
t - local/ post - non local then, enter thhat is generated as shown below screen
the postal details such as door no, localiward, pin code & mobile no., along withdocuments as indicated in the service
nt and scanned and uploaded to the systndatory fields and uploading the necessw Payment” buttonption chosen by the citizen, the serviin the Show Payment Screen.pplicant and once everything is correct,nt and then click on the “Confirm PaymePayment, the Receipt is generated
arch” link
followed when the Applicant doeser”nk as shown in the below screen clicked a popup window is generated as
circle drop down list. Like shown in the
tails (date of birth, registration number,essing of record.
emale)” from Gender drop down list der, click on “Get Details” button etails” button, a list of records are gene
record by checking in the check box as srd, click on the “Submit” button it” button, the acknowledgement numbebelow s the process is the same as that of the
ECTIONS
l Corporation, known as GHMC, registersplace within the GHMC limits. There mayizen’s data. In such cases, the citizen.
- (Rs 5/- for each additional copy) ng days
postal details
ity/ land mark,urpose etc.age are to be
em ary supporting
e charges are
money can bent” button
ot have the
below
elow screen.
mother name,
ated as shown
own below
r is mapped to
Type1”
and maintainsbe correctionscan apply for
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Documents Required:1. Application Form *2. Original Birth Certific
3.
Ration Card/Any Othe4. School Bona fide Certi5. Secondary School Cer6. Notarized Affidavit (N7. Any Other Supporting
* Denotes man
Procedure for Applying:
Click on GHMC Services t From the listed GHMC Se Select Service Type (fro
Corrections Death Certifi
This request can be proc3. Type1: Entering Ack4. Type2: By clicking on
Type1: Entering Acknowl
Operator can enter “Ack After entering the “Ackn Enter at least one chang Enter all the other detail
type etc.
Based on the customer reqSpeed Post - Local or Speed
If delivery type is post-locashown in the below screen.
Operator has to enter alldistrict, mandal, village/
The necessary supportincollected and scanned an
After entering all the mdocuments, click on “Sh
Based on the deliverycalculated and displayed
Operator should showamount from the applica After clicking on Confo
workflow and the Rece
te issues by the Registrar of Births
r Residence Proofificatetificate (Marks Sheet)n-Judicial Stamp Paper)Document
datory requirement of documents.
o get the list of GHMC Services.rvices, select “BIRTH/DEATH CORRECTIO
drop down list of Corrections in Birth Cate).
ssed in two ways:owledgement Number (or) “search” link.
edgement Number
owledgement No” in the textboxwledgement No”, click on “Get Details” b
in Birth Detailssuch as name, relation, address, phone
est, the delivery option (either ManualPost - Non Local) has to be selected pro
/non local then, postal details panel is
the postal details such as door no, localiward, pin code & mobile no., along with
documents as indicated in the serviced uploaded to the system ndatory fields and uploading the necessw Payment” button to get the paymentption chosen by the citizen, the serviin the Show Payment panel the details and once everything is corrt and click on the “Confirm Payment” bu
rm Payment, the request goes to the resipt is generated
NS” services rtificate or
utton
no & delivery
r In Person orerly
enerated. Like
ity/ land mark,urpose etc.age are to be
ary supportingetails e charges are
ct, collect thetonective AMOH
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Once the request isBirth/Death Certificataddress if the Delivery
Type Is Manual, thefranchisee where he/s The operator of the fr
Transactions link.
Type2: Process by using
This process can be “Acknowledgement Num Click on the “search” li Select “Circle No” from
Enter any one of the field defather name etc) for fast ac
Select “Gender (Male/
Click on “Get Details” Select the appropriate
After selecting the rec Once clicking on submi
mapped to main windo From this point onwar
The process is similar for
21. NON-AVAILABILIT
Greater Hyderabad Municipathe Births and Deaths takdata, certificates can becorrections. But, when theor the Death that has taken
Category Type : BService Charges : Rs 50/-Service Level : 3 workiDocuments Required:
1 Application Form *2 Original Birth Certific3 Declaration by Parent4 Notary Affidavit on Rs
rocessed and approved by the concernwill be dispatched through courier to
Type is Speed Post Local/Non Local. And
citizen can collect the Birth/Death Ce applied for the Certificate.anchise can get the approved certificate
“search” link.
followed when the Applicant doeser”nk to get a popup window is generatedcircle drop down list.
tails (date of birth, registration number,essing of record.
emale)” from Gender drop down list utton to get a list of recordsrecord by checking in the check box
rd, click on the “Submit” button it button the acknowledgement number hws the process is the same as that of the
“Corrections in Death” also
CERTIFICATE
l Corporation, known as GHMC, registersn place within the GHMC limits. Fromacquired by the applicants or theyata is not available, the applicant can rethrough this service.
(Rs 5/- for each additional copy) ng days
te issues by the Registrar of Birthss) attested by two gazetted officers10/- Non-Judicial Stamp Paper
ed AMOH, thehe customer’sif the Delivery
ertificate from
from the View
ot have the
other name,
as to be
Type1”
and maintainsthe registeredcan apply forister the Birth
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5 Available DocumentaCard, Ration Card, Pabe produced
6
A letter from thementioning the facts
* Denotes man
Procedure for Applying: Click on GHMC Services From the listed GHMC Se
After selecting the “Nservices.
Select Service Type (Certificate).
Enter all the details sucdetails and the postal de
Based on the customer ror Speed Post - Local or
If the delivery type is po
in the post details panel
The necessary supportincollected from the applic
After entering all the m
documents, click on “Sh Based on the delivery
calculated and displayed Show the details to the
collected from the applic Click on the “Confirm Pa The request goes to the Once the request is pr
Birth/Death Certificateaddress if the Delivery T
If the Delivery Type Is Mfrom franchisee where h
The operator of the fraTransactions link.
The process is the same for
ry evidences like educational certificatssport, Driving License and Marriage Cer
Hospital Authorities where the Birth
datory requirement of documents.
ervices to get the list of GHMC Servicesrvices, select “NONAVAILABILITY CERTIFNAVAILABILITY CERTIFICATE” service
rom drop down list of Birth Certific
h as name, birth details and all the sails as shown in the below screen. equest, the delivery option (either Manupeed Post - Non Local) has to be selecte
t - local/ post - non local then, enter th
hat is generated as shown below screen
documents as indicated in the servicent and scanned and uploaded to the sys
ndatory fields and uploading the necess
w Payment” button to get the paymentption chosen by the citizen, the serviin the Show Payment Screen.pplicant and once everything is correct,nt.ment” button and the receipt is generate
espective AMOH workflowocessed and approved by the concernill be dispatched through courier tope is Speed Post Local/Non Local.anual, the citizen can collect the Birth/D /she applied for the Certificate.chise can get the approved certificate
the Non-available Death Certificate also.
s, Election IDtificates are to
has occurred
ervices.CATE” servicein the GHMC
ate or Death
rvices specific
l or In Persond properly
postal details
age are to beem ary supporting
etailse charges are
money can be
d
d AMOH, thehe customer’s
ath Certificate
from the View
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22. CHILD NAME INCLUSI
Greater Hyderabad Municipa
the Births and Deaths takdata, certificates can be acqor inclusion of child name.time of the birth. Later theCategory Type : BService Charges : Rs 60/-
Rs 50/- And Rs
Service Level : 6 workiDocuments Required: Application Form * (Duly
Affidavit (If the child is b* Denotes man
Procedure for Applying:
Click on GHMC Services From the listed GHMC Se
Request Type as “Child N
The request can be proc1. Type1: Entering Ack2. Type2: By clicking on
Type1: Entering Acknowl Enter “Acknowledgement After entering the “Ackn After clicking on “Get De Enter details for Change Enter all the Informant D
no, address, pin code, ph Based on the customer r
or Speed Post - Local or If delivery type is post-lo Operator has to enter all
district, mandal, village/ The necessary supportin
collected and scanned an After entering all the m
documents, click on “Sh After Clicking on “Show Based on the delivery
calculated and displayed
ON
l Corporation, known as GHMC, registers
n place within the GHMC limits. Fromuired by the applicants or they can applyChild’s name can be registered with aname can be changed through this servic
if it is after one yearif it is within one year5/- for each additional copy
ng days
signed by both parents if the child is less
low one year, it is not necessary)datory requirement of documents.
ervices to get the list of GHMC Servicesrvices, select “CHILD NAME INCLUSION”
ame Inclusion In Birth Register”
ssed in two ways:owledgement Number (or) “search” link.
edgement Number No” in the textboxwledgement No”, click on “Get Details” b
ails” button, the below screen will be dis Child Name under the Application Detail
etails such as name, relation, ration Cardone no & delivery type etc.equest, the delivery option (either Manupeed Post - Non Local) has to be selecte
cal/non local then, postal details panel isthe postal details such as door no, locali
ward, pin code & mobile no., along withdocuments as indicated in the service
d uploaded to the systemndatory fields and uploading the necessw Payment” button ayment” button, it will show the paymenption chosen by the citizen, the serviin the Show Payment Screen.
and maintains
the registeredfor correctionsy name at the.
than 3 years)
ervices.service
uttonlayed.Sectionno, Aadhar
l or In Persond properly generated. ity/ land mark,urpose etc.age are to be
ary supporting
t detailse charges are
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Operator should show tcollected from the applic
After clicking on Conforworkflow and the Receipt
The request goes to the Once the request is proc
Registered Certificate waddress if the Delivery T
And if the Delivery TypeCertificate from franchise
The operator of the fraTransactions link.
Type2: The process by uThis process can be fo
“Acknowledgement Number”
Click on the “search” link Once the search link is cl
Select “Circle No” from ciNote: Enter any one omother name, father na
Select “Gender (Male/Fe After selecting the gende
After clicking on “Get De Select the appropriate re After selecting the record After clicking on “Subm
mapped to main window From this point onwards
23. APATHBANDHU SCHE
Apathbandhu is a Schemeline families in Andhra Praddeaths in the policy year. AThe insurance coverage is foPersons Covered: PersonPoverty Line Families [Whitholders].Scope of coverage: Deataccident caused by external,Ex-gratia Payable: Rs. 5000
e details and once everything is correct,nt and click on the “Confirm Payment” b
Payment, the request goes to the reis generatedespective AMOH workflow.essed and approved by the concerned Aill be dispatched through courier to tpe is Speed Post Local/Non Local.Is Manual, the citizen can collect the Be where he/she applied for the Certificat
chise can get the approved certificate
ing “search” link.llowed when the Applicant does
icked a popup window is generated
rcle drop down listthe field details (date of birth, registre etc) for fast accessing of record.ale)” from Gender drop down list
r, click on “Get Details” button
ails” button, a list of records are generatcord by checking the check box, click on the “Submit” buttonit” button, the acknowledgement num
the process is the same as that of the “T
E
o implement accident insurance for thesh to provide insurance coverage in casathbandhu Scheme was launched on 2-1
r the adults in the age group of 18 to 69s in age group of 18-69 years belone Ration Card holders / Anthyodaya / A
due to bodily injury arising solely anviolent and visible means.
/- in each case.
money can betton
pective AMOH
OH, the Birthhe customer’s
irth Registered.from the View
ot have the
ation number,
d
er has to be
pe1”
below povertye of accidental0-1998.years.ging to Belownnapurna card
directly from
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Category Type : BService Charges: Rs 30/- iService Level: 10 days
Documents Required:
1. Application Form *2. FIR*3. Death Certificate *4. Report of post Mor5. Affidavit on Rs. 10/
* Denotes mandatory requir
Procedure for Applying: Click on District Administ
From the listed District A After selecting the “Apat
services, the below screeand the deceased such aMark, District, Mandal,Date of Accident, Date o
card number and alongDeath, H.No, Locality(Polof Motor Vehicle AccidentAvailable either postmor
Select report available fi
request. After selecting the either
the below screen is displ Enter all post mortem de
Postmortem No, PostmorDesignation, Death Certiand Issued Person Desig
Based on the customer ror Speed Post - Local or
If the delivery type is poin the post details panel
After entering postal det
Enter the family membGender, Relationship witthe below Screen.
Note: If you want to add deRow” button as in the below
f it is after one year
em/Panchanama- Bond Paper *ement of documents.
ration services to go to District Administr
dministration services, select “Apathbandbandhu Scheme” Service in the Districtn will be displayed.Enter all the details ofDeceased Name, Father Name, Door No
illage and Pin Code, Age, Occupation, Af Death, Cause of Death, Ration card nu
ith Place of Death details, Place of Accidice Station), F.I.R No , F.I.R Date , Vehicl, District, Mandal, Village, Pin Code andtem/ panchanama …etc.ld either post mortem/ panchanama bas
Postmortem / Panchanama in Report Avyed.
tails such as Place of Postmortem, Postmtem Enquiry, Postmortem Details, Doctoricate Date, Death Certificate No, Issuedation.quest, the delivery option (either Manualpeed Post - Non Local) has to be selecte
st - local/ post - non local then, enter thhat is generated as shown below screenils, following screen will be displayed.r details such as Name of the Familyh the deceased, Occupation and Incom
tails of another family member click on tscreen.
tion services.
hu Scheme”dministrationthe applicant, Locality/Landnual Income,ber, Aadhar
ent, Place ofe No In caseReport
d on citizen
ilable field,
rtem Date,Name, Doctorerson Name
l or In Persond properly
postal details
Member, Age,e as shown in
e “Add New
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Collect the necessary suscan and upload to the sNote: All the mandator
accepted by the system. Select the Permanent
officials visit the place du After entering all the m
documents, Click on “Sh After Clicking on “Show Based on the delivery
calculated and displayed
Operator should show thcollected from the applic
Once the payment is con The request will go to th
Once process is complefamily members and end
23. ISES SERVICES
Government of AP has uploa
data is available for providinResidence Certificate and InCategory Type : A Service Charges : Rs30/-Service Level Agreement:
Documents Required: 1.* Denotes man
Procedure for Applying: Click on “Revenue Depar Select “ISES Services” u Select Request Type fro
Residence Certificate 3. INote: There are two typ
Type 1:Type 2:
Type 1Enter “Student id” in the tex Enter all the Informant d
Card No, Address, PIN C Based on the request of
or Manual) has to be selPostal - Non Local is Rs.
porting documents as indicated in the sestem.
y fields have to be entered; else requ
ddress of the applicant correctly asring the verification of the particulars ent
ndatory fields and uploading the necessw Payment”ayment” It will go to Confirm Payment.ption chosen by the citizen, the serviin the Show Payment Screen.e details and once everything is correct,nt. Click on the “Confirm Payment” butt
firmed, the receipt is generatedrespective Tahsildar workflow for furthe
ted successfully, cheque will be issuedorsement in case of rejections
d the students data collecting through sc
g different certificates like Integrated Cer ome Certificate.
15 Minutes
Application Form *datory requirement of documents.
ment” to go to Revenue Department ser der “Revenue Department” Services as s
the drop down list (either 1. Integratedncome Certificate) further shown belows of processing hereBy entering “Student ID”By clicking on “search” link.
tbox and click on “Get Details” buttontails such as name, relation, Ration Cadde & Mobile no etc.he customer, the delivery option (eithercted. The charges for Postal - Local is Rs.6/-.
rvice page and
st will not be
the concernedered.ary supporting
e charges are
money can ben
processing
to concerned
ools. This
tificate,
ices.hown below sCertificate 2.
No, Aadhar
hrough post. 33/- and for
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Note: If the delivery type isDetails panel is activated. E
Enter the Postal details svillage/Ward, Pincode, Mthe certificate is needed
Collect the application fo After entering all mand
documents, clicks on “Sh After Clicking on “Show Based on the delivery
calculated and displayed Collect the amount from
“Confirm Payment” butto After clicking on Confirm
Click on “Print Certificate After clicking on “Print C
Note: If the “Student Id
Type 2
Clicking on the “search” l Enter all the necessary
Native District, Native M After entering all necess After clicking on “Get De
displayed Select the required rec
button After clicking on “Submit From this point onward
followed The process is same for Both, Type 1 & Type 2 ar If the data is not availa
Tahsildar Processing.
25. MONEY LENDING SER Money Landing is a processrate of interest. The monelending money. It can be apCategory Type : BService Charges : Rs30/-Service Level Agreement:
chosen as post-local/post-non local then,ter all the details carefully
ch as Door no, locality/land mark, distribile no & Email ID along with the purpos
m, scan it and upload to the system atory fields and uploading the necessow Payment” buttonayment” button, Confirm Payment is actiption chosen by the citizen, the serviunder show paymentthe customer and submit the request
nPayment Receipt is generated.
” buttonrtificate” button, the certificate is genera
is not available, follow the Type 2 proce
ink will bring up a Search Student Detailfield details (Student Name, Date of
andal/Municipality, Native Village/Ward ery details, click on “Get Details” buttontails” button, the list of records with the
rd by checking the check box and clic
button, Student Id is mapped to main w the steps provided in the “Type 1” p
esidence Certificate and Income Certifice “Category - A” services.ble it shall be “Category - B” service
VICE
of offering an amount as loan to the nlender has to have license from the G
plied through MeeSeva for the licenses.
7 days
the Postal
t, mandal,e for which
ry supporting
vatede charges are
by clicking on
ted
ure
windowBirth, Gender,tc)
particulars are
k on ”Submit”
indow ocess may be
te
which requires
edy at certainovernment for
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Documents Required:1. Application Form*2.National Saving Cer
3.Address Proof*4.PAN*5.Copy of Attested Pr6.Bank A/C statemen7.Copy of Firm Regist8.Affidavit*9.Copy of Lease/Rent10.Scanned Copy of P
* Denotes manProcedure for Applying: Select “District Administr In District Administration
After selecting the “MoServices, Money Lending
Enter all the applicant dNo , Locality/Land Mark ,Lending Details such aAddress of each shop …e
Based on the customer’sor Speed Post - Local or
Based on the customerManual at the centre) hais Rs. 33/- and for Postal
Based on the deliverycalculated and displayed
Collect the amount fro “Confirm Payment” butto
After Submitting the reqwith Date of delivery.
The request will go to re Once the Request is App
be dispatched throughLocal/ Post – Non Local.
If delivery type is Manufrom franchisee where h
tificate for 10000/- in the name of Applic
perty Documents*above 6 months with a min balance of 1
ation
l Documentassport size photo*datory requirement of documents.
ation services” under Application ProcessServices Select “Money Lending” Service
ey Lending” service under the DistrictApplication Form will be displayedtails, postal details, shop address detail, District, Mandal , Village/Ward , Pin Co, applicant having more than one shop,c.
request, the delivery option (either Manupeed Post - Non Local) has to be selecte
request, the delivery option (either ths to be selected properly. The charges foNon Local is Rs. 46/-.
ption chosen by the citizen, the serviin the show payment
the citizen and submit the requestn.est and on Confirmation the receipt is g
pective process workflow for further procoved in the Process then, Money lendingourier to citizen’s address if delivery t
al/In Person, then citizen has to collect /she applied.
nt/Firm *
00000/-*
.
Administration
s such as Doore and MoneyShop Name ,
al or In Persondrough post orPostal (Local)
e charges are
by clicking on
nerated along
essing.certificate will
ype was post-
the certificate
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Step 2 Note:
1. Once JC Approves/Rejenabled at franchisee
2. Citizen gets the mess
3.
Citizen visits franchis Click on “View Transactio Select from date, to da
receipt as in the below s Click on “View Transactio The specified transaction Operator can select the s Click on the “Print certifiNote: Print Certificate bcompleted. After clicking on “Print
generated in pdf format
26. PAWN BROKER SERVI A pawnbroker is an individsecured loans to people, withe loan is not paid (or epawned item will be offereand rate of interest, is gove
The Pawn Broker has to havcan be applied through Mee
Category Type : BService Charges : Rs30/-Statutory Charges: As stipService Level Agreement: Documents Required:1. Application Form*
2. National Saving Certifica3. Address Proof*4. PAN*5. Copy of Attested Proper6. Bank A/C statement ab7. Copy of Firm Registratio
8. Affidavit*
9. Copy of Lease/Rental D10. Scanned Copy of Passpo
* Denotes mandatory
Procedure for Applying: Select “District Administr
ects the request, Certificate/Endorsemenside where he/she applied.ge when the Request is approve