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Build Your Skills, Shape Your Future Kingston Literacy & Skills Annual Report 2010/11 Language Instruction for Newcomers to Canada Volunteer Development Committee Family Literacy Literacy and Basic Skills

Kingston Literacy & Skills · Build Your Skills, Shape Your Future 7 Kingston Literacy & Skills Annual Report 2010/11 Message from the President & ED (cont’d) A major hurdle for

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Page 1: Kingston Literacy & Skills · Build Your Skills, Shape Your Future 7 Kingston Literacy & Skills Annual Report 2010/11 Message from the President & ED (cont’d) A major hurdle for

Build Your Skills, Shape Your Future

Kingston Literacy & Skills Annual Report 2010/11

Language Instruction for Newcomers to Canada

Volunteer Development Committee

Family Literacy

Literacy and Basic Skills

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Page 3: Kingston Literacy & Skills · Build Your Skills, Shape Your Future 7 Kingston Literacy & Skills Annual Report 2010/11 Message from the President & ED (cont’d) A major hurdle for

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Kingston Literacy & Skills Annual Report 2010/11

Table of Contents Mission Statement and Core Values .............................................................. p. 4

A Learner’s Story.. .......................................................................................... p. 5

Message from the President & Executive Director ........................................ p. 6

Overview of Kingston Literacy & Skills ............................................................ p. 8

Literacy and Basic Skills ................................................................................ p. 10

Language Instruction for Newcomers to Canada .......................................... p. 12

Family and Early Literacy .............................................................................. p. 14

Organizational Chart .................................................................................... p. 16

Board of Directors. ....................................................................................... p. 17

Board Committees ....................................................................................... p. 17

Volunteers .................................................................................................... p. 19

Staff ............................................................................................................. p. 20

Thank You (Funders and Donors) .................................................................. p. 21

Financial Statements .................................................................................... p. 22

Contact Us .................................................................................................... p. 25

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Core Values WE BELIEVE… 1. All people should be respected and treated fairly, regardless of race, gender, beliefs, age,

religion, ability, sexual orientation and economic means. 2. Learning is a life-long process.

3. All adults should have access to opportunities for upgrading their literacy, numeracy and

basic computer skills for full participation in society. 4. In working cooperatively with the community, we build a more literate society. 5. In providing opportunities for volunteers to realize their potential, to help others and to

support their community. 6. Our programs and services must be responsive to community needs and provide

opportunities for people to develop essential employment skills. 7. Every individual at Kingston Literacy & Skills has the opportunity to make positive

contributions to the growth and development of the organization. 8. These core values are reflected in all that we say and do.

Mission Statement

Kingston Literacy & Skills (KL&S) furthers the development and growth of adult and family literacy in Kingston and neighbouring communities.

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Kingston Literacy & Skills Annual Report 2010/11

A Learner’s Story

Going Back to School by Melissa Munro I was seeing a counselor at the Independent Living Centre and he suggested I take ACE courses at St. Lawrence College. Well I did take an ACE Course - it was Self-Management/Self-Direction. I didn’t take it at St. Lawrence College, but at the Kingston Literacy & Skills site at the Salvation Army Church; it was closer and easier to manage time wise. I was also doing some upgrading in English. I was at the church for a year. I decided to take the ACE course to find out whether I wanted to go back to college or not, and what to take. My English was a little bad so I decided to improve it. I did some upgrading and I am doing very well in it. Cheryl, my English teacher, said I should try the Princess Street location of Kingston Literacy & Skills because I wanted to upgrade my math so I can help my daughter with her math. She is in Grade 4 and the math will only get harder. Darren is my math teacher and he is a good teacher and very helpful. I started out at subtraction and now I am at multiplication of decimals.

My plan is to eventually take English and math through ACE to finish my ACE Certificate. I completed ACE Computers and I am almost finished Self-Management/Self-Direction. So two

courses down and two courses to go. Cheryl told me I will be the first person at KL&S to finish Self-Management/Self-Direction. I started my English with grammar, then on to paragraphs and now I am onto writing essays. I am slowly but surely upgrading my English and math. I am really glad my counselor at Independent Living told me about Kingston Literacy & Skills and upgrading. Cheryl & Darren are very good teachers and very helpful when I needed help.

“I am really glad my counselor at Independent Living told me about

Kingston Literacy & Skills and upgrading. “

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Message from the President & Executive Director We are proud to report on the accomplishments of Kingston Literacy & Skills (KL&S) for the year 2010-11. We have:

strengthened key partnerships with the Salvation Army, Ontario Early Years Centre, St. Lawrence College, Immigrant Services Kingston and Area and the City of Kingston

expanded outreach programming two days a week in West Kingston in partnership with the Salvation Army and with funding from the Ministry of Training, Colleges and Universities (MTCU)

identified new ways to reach out to the community using social media

created two new resources with internet options and online upgrading for parents with preschool children with funding from the Office of Literacy and Essential Skills (OLES)

purchased programming technology – a Smart Board, projectors, cameras and computers with enhanced funding from MTCU

All of these initiatives align with the three strategic objectives identified in 2009 during our strategic planning process: building collaborative partnerships; reaching out to those who would benefit most from our services; and increasing our use of technology in delivering programs. The Board of Directors has been diligent and productive over the past year. The standing committees, working in cooperation with staff, have accomplished the following*:

improved and clarified policies dealing with volunteers, human resources, partnerships and board operations

initiated several very successful professional development events for volunteers

raised the highest amount ever through our annual fundraiser, the Grate Groan-Up Spelling Bee

prepared for the very important transition when Carynne Arnold, Executive Director of KL&S, retires after 32 years of inspiring leadership

*For detailed information on the activities of Board committees, please see pages 17 and 18.

Main KL&S office located at 859 Princess Street

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Kingston Literacy & Skills Annual Report 2010/11

Message from the President & ED (cont’d)

A major hurdle for the coming year is a $443,000 reduction in government funding. Approximately half of this amount comes from reduced OLES project funding, but the other half has been extracted from core programs funded by MTCU and Citizenship and Immigration Canada. We commend our staff for their creative approach in reorganizing to minimize the impact on services and to maintain our current high standards. Other priorities will continue to focus on partnership, outreach and technology:

working with communities and other service providers to better serve South Frontenac, Lennox and Addington and Kingston communities

determining the best ways to maintain and expand quality services without increased financial risk to the organization while increasing the use of technology and implementing the new literacy curriculum guidelines (please see page 11 under “Future Directions”)

guiding the organization successfully through a period of transition We would like to close by thanking all staff, Board members and other volunteers, and donors who, together with our students, make KL&S the wonderful place that it is. Respectfully submitted, Marilyn Shurtleff President of the Board of Directors Kingston Literacy & Skills Carynne Arnold Executive Director Kingston Literacy & Skills

90% of participants in our three program areas report that our programs are meeting or

exceeding expectations.

Marilyn Shurtleff and Carynne Arnold

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Overview of Kingston Literacy & Skills (KL&S) Kingston Literacy & Skills (KL&S) is an incorporated non-profit community organization and a registered charity. We have professional staff and dedicated volunteers who deliver literacy upgrading to adults and families in Kingston and surrounding communities, free of charge. Since our founding in 1977, we have been committed to supporting adults with low literacy skills. Recognizing the need to break the cycle of low literacy, KL&S began offering family literacy programming in 1990. We added again to our programming in 2007, to assist those new to Canada, with our Language Instruction for Newcomers to Canada (LINC). According to the most current data available, the Adult Literacy and Life Skills Survey (ALL) of May 2005 revealed that 15% of Canadians aged 16-65 have difficulty comprehending any printed material (Level 1 literacy). An additional 27% of adult Canadians can read only simple material (Level 2) and do not meet the minimum skill level suitable for coping with the demands of everyday work and life. Low literacy skills have a tremendous impact on both individuals and the community, affecting employment, health and safety, and standard of living. In addressing levels of low literacy, KL&S strives to continually provide programming that meets the needs of our community and our students. Some programs are developed in partnership with other community agencies, such as the Ontario Early Years Centre, the Salvation Army and Ontario Works. We also have long-standing partnerships with Kingston Frontenac Public Library, St. Lawrence College, Limestone District School Board, Algonquin and Lakeshore Catholic District School Board, Queen’s University and the municipalities we serve. KL&S is a recognized leader in the literacy sector and a pioneer in family literacy. We are also recognized as a leader in research and resource development. A good example is our project, Training Incorporating Essential Skills (TIES – see page 10 for more information). We understand our regional Employment Services office has recommended this document to their service providers as an example of Best Practice. Our history of community support, successful volunteer recruitment and effective working partnerships with a variety of organizations in Kingston and surrounding communities has contributed to our longevity and our positive impact on the communities we serve.

Literacy and Basic Skills (small group and one-to-one) Language Instruction for Newcomers to Canada Family and Early Literacy

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Kingston Literacy & Skills Annual Report 2010/11

Sources and Distribution of Funding Most of the funding (85.7%) for KL&S comes from federal and provincial sources. We are also funded by charitable donations from businesses, organizations and individuals, municipal and foundation grants, professional services, resource sales and the United Way.

* Most staff positions are supported by more than one source of funding.

** Percentage of total budget.

KL&S Programs*

Literacy & Basic Skills (LBS)

Language Instruction for Newcomers to Canada (LINC)

Family and Early Literacy (FEL)

KL&S Core

Number of Staff: 19 staff (FTE = 9.51)

13 staff (FTE = 8.23)

10 staff (FTE = 6.28)

8 staff (FTE = 2.79)

Funding Sources:

Government (87.7%**)

Ministry of Training, Colleges and Universities (MTCU); Office of Literacy and Essential Skills (OLES); municipal government

Citizenship and Immigration Canada (CIC)

Ministry of Children and Youth Services (MCYS)

Yes

Foundations (3.7%)

Harold Crabtree Foundation

Community Foundation of Greater Kingston; Ontario Trillium Foundation

United Way (2.6%)

Yes Yes

Fundraising, donations and bingo (3%)

Fundraising and donations

Cataraqui Rotary Club; Spelling Bee; bingo

Fundraising, donations and bingo

Professional Services and Agency Fees (3%)

St. Lawrence College; Community Literacy Ontario (CLO); PTP Adult Learning and Employment Programs

Ontario Early Years Centre (OEYC)

Interest Income

Yes Yes

Resource Sales

Yes Yes

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Literacy and Basic Skills (LBS) Kingston, Napanee, Hartington Over the last year, the Literacy and Basic Skills (LBS) program offered adult upgrading in both small group and one-to-one environments at four sites in Kingston and one site in each of Hartington and Napanee. The efforts of KL&S’ professional LBS staff were supplemented by those of trained volunteers. With continuous intake for regular classes, the LBS program caters to students at a variety of skill levels and from a range of backgrounds. The one thing all learners share is a desire to increase their levels of skill and work towards well-defined goals.

Using a learner-centred approach, KL&S staff work closely with students to help them progress to their next step, whether that is employment, further education and training, or enhanced independence.

Projects: Through our work with Employment Ontario as well as other literacy and community partners, KL&S identified gaps in Essential Skills resources and services that resulted in the following two special projects:

Training Incorporating Essential Skills (TIES) — A clear, concise tool was required to ensure that all stakeholders (LBS instructors, employers, case managers and clients) know what Essential Skills are necessary for various entry-level jobs. The TIES manual was developed to fill this gap. It contains 50 Essential Skills profiles for the most popular entry-level jobs in Ontario. This book, available for sale on our website, is flying off the shelves!

Paving the Way to Lasting Employment — Research indicated that employers were struggling with employees who lacked sufficient soft skills, such as critical thinking, decision making and problem solving. As a result, a series of training videos will be produced that will focus on soft skills in the workplace.

KL&S LBS provides:

information and referrals assessments training plan development follow-up

KL&S provided 19,522 contact hours of training for 365 students.

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Kingston Literacy & Skills Annual Report 2010/11

Literacy and Basic Skills (cont’d) Highlights: Over the last twelve months we have provided a number of special programs on a fee-for-service basis for the City of Kingston and for Prince Edward Lennox & Addington Social Services. Programs included: G1 and G2 driver’s test preparation; Road Crew and Construction Certificates (ROCKS); and Hospitality Employability – Leading Performance (HELP).

Another highlight for this year was a second “one-time” infusion of additional funding from the Ministry of Training, Colleges and Universities (MTCU), which was used to provide additional training hours and upgrades in technology. Challenges: The greatest challenge to the LBS program this year was funding uncertainty. For the last two years KL&S was given one-time increases, but told to plan our 2011-12 budget at 2008-9 funding levels (which was actually the same as it had been since 1999). So it was with a heavy heart that we closed our Hartington site at the end of March 2011. With funding back to 1999 levels, we simply could not maintain this rural site. We hope to one day be able to provide service in South Frontenac again. Future Directions: With the introduction of the new Ontario Adult Literacy Curriculum (OALC) by the Ministry of Training, Colleges and Universities (MTCU), our LBS program takes an exciting new direction. The main focus of the new curriculum is a renewed emphasis on task-based learning instead of skills-based. This will help our students to immediately apply their new skills to practical tasks.

During the coming year, the LBS program will also focus on increasing the number of online programming options we have available for students, and strengthening our relationships with Employment Ontario partners.

Thanks to: Ministry of Training, Colleges and Universities; United Way; City of Kingston; Salvation Army; and St. Lawrence College. Many thanks to our wonderful volunteer tutors who are crucial to the success of our one-to-one program.

“For the first time in my life, I’ve made “school” a priority….all because of this school.” — LBS student

90% of those in the LBS Program felt they made good progress in reaching their goals.

LBS students

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Language Instruction for Newcomers to Canada (LINC) Our Language Instruction for Newcomers to Canada (LINC) program, now in its fourth year, continued to address the needs of landed immigrants and convention refugees in Kingston by offering beginner and intermediate programs as well as ESL literacy classes. Our LINC program focuses on English language instruction, learning about Canadian life and culture, learning about social and business practices in Canada, as well as upgrading in reading, writing and computers. LINC’s Around the World childcare program continued to offer outstanding educational and caregiving services. During the past year, LINC classes were filled, meeting the targets we set out with Citizenship and Immigration Canada. Most of the students were women, by a ratio of 3:1. Average attendance over the year was almost 80% — which is very impressive given that barriers to attendance include illness, family issues and work schedules. The most frequently spoken original languages were Spanish, Arabic and Mandarin. Project: KL&S LINC is participating in the Kingston/Belleville pilot project, Coordinated Language Assessment and Referral System (CLARS). This project is looking at providing assessments from one central office (as opposed to several) for permanent and non-permanent residents. After the assessment, newcomers are presented with all training options available to them, and they are then free to choose where they would like to attend classes.

Highlights: Our students typically arrive very new to Canada (some have only been here a few days before they start our program). They are often shy, do not know anyone and do not know what to expect. However, with the support of staff and the success they experience in the program, students adjust quickly. They make new friends and begin contributing to our school community, helping out with various tasks at the school.

Over one third (almost 40%) of those attending moved up a Canadian Language Benchmark level, with seven graduating out of our program to a higher LINC class!

LINC students attending a citizenship ceremony

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Kingston Literacy & Skills Annual Report 2010/11

Language Instruction for Newcomers to Canada (cont’d)

Students also help each other. For example, M, who was a sewing machine repair person in his native country, fixed C’s sewing machine so she could earn some money as a tailor. She, in turn, was hired by another student to make abeyas for all the women in her mosque. There are numerous examples like this one. This kind of mutual support demonstrates the cohesion and good feelings that our program engenders, boosting self-confidence and a sense of security that enhance the learning experience and comfort level of living in Canada. Challenges: The significant challenge the LINC program had to face this year was preparing for government budget cutbacks scheduled to be implemented in April 2011. Difficult decisions regarding programming and staffing will have to be considered for the future. Future Directions: Some of our future directions revolve around integrating our students (and their families) even more into the community, including the following:

providing an orientation session about volunteering and its benefits for our students

offering volunteer opportunities at our school as well as seek out volunteer opportunities in the community

exploring partnering with an organization that can accommodate school-age children both in the summer as well as on PA days so parents can attend class

continuing to strengthen our community partnerships

exploring how we could provide on-site workplace language training and community integration for clients whose schedules prevent them from attending conventional classes

Thanks to: Citizenship and Immigration Canada

“LINC did me a favour, because now I can go to my children’s school and talk with their teachers. At LINC my teacher encouraged me to join Ontario College of Teachers to be a teacher in Canada like I was in my country … when I joined LINC I felt all the people in LINC are my family. My children like to come to LINC because at LINC they have an amazing child care centre; they can meet friends from different countries and learn how to share because in future those children will work together.”— LINC student

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Family and Early Literacy (FEL)

Kingston

Our Family and Early Literacy (FEL) staff continued to provide programming and services to hundreds of families, caregivers and childcare professionals, often in partnership with other community organizations. KL&S has recognized for many years the importance of family and early literacy and the need to break the cycle of low literacy. Studies indicate a strong correlation between low literacy and low employment, difficulty dealing with health issues and poverty. Research shows that a child’s future achievements are greatly impacted by their parent’s educational levels. Family Literacy Programs: Our family literacy programs provide information and learning opportunities for parents to benefit not only themselves, but to benefit their children’s early literacy development as well. Some of the family literacy programs we have offered over the last year include: Reading And Parents Program (RAPP) – this is a resource-lending program designed to encourage family reading. Lullabies to Literacy – this program provides parents with early literacy information, from birth to school. Toddler and Infant Music Time – both of these programs focus on using songs and rhymes to introduce early literacy, with movement incorporated into Toddler Music Time. Literacy Make and Take Workshops – parents create learning resources for their children.

Early Literacy Programs: Our Early Literacy Specialists (ELS) work with community groups and organizations to strengthen, support and promote literacy and language development for children from birth to age six and their families.

Training – we provided 603 hours of training, both face-to-face and online, for professionals. Topics included: Make it, Take it, and Teach it and Connecting Children with Special Needs to Early Literacy.

Home Childcare Network – for people who provide childcare at home, this is a forum where they can share their ideas and resources.

1,084 RAPP packs were delivered to families.

KL&S FEL provided services to 199 families, 414 children and 723 professionals.

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Kingston Literacy & Skills Annual Report 2010/11

Family and Early Literacy (cont’d) Projects: FEL has been involved with a number of projects, including the following: Family Literacy and Essential Skills: Enhancing Social Inclusion – investigates the outcomes of two family literacy curriculum approaches: that of Upgrading for Parents with Pre-Schoolers (UPP) and of Literacy Basic Skills (LBS). Enriching Family Literacy and Essential Skills Tools for a Culturally Diverse Canada – develops and pilots multicultural RAPP kits for use online and in community libraries. Let’s Read! – is a community-based early literacy strategy aimed at parents of young children that promotes early language and literacy development. It is a major focus of the KFL&A Early Literacy Committee, of which KL&S is a partner. Over 2,000 Let’s Read! Newborn Literacy Kits were delivered to new parents in the last year. Read Together, Talk Together – investigates the family literacy outcomes of a Dialogic Reading Workshop for at-risk parents. Challenges: The main challenge facing the FEL program is unstable funding for family literacy. Although numerous studies indicate the importance of early literacy for children, KL&S must fund our family literacy programs solely through project grants and donations. Future directions: In order to try and reach a wider audience, we will be focusing on:

revising and expanding our family literacy website (www.familyliteracyexpertise.org)

developing more online learning opportunities for both professionals and parents

providing outreach to more high-needs families and more culturally diverse families.

Thanks to: Ministry of Children and Youth Services, Ontario Trillium Foundation; Government of Canada’s Office of Literacy and Essential Skills; Queen’s University Faculty of Education Community Outreach Centre; Davies Foundation; Friends of the Library; Cataraqui-Kingston Rotary; Community Foundation for Kingston & Area; Kingston and the Islands Ontario Early Years Centre; Family of Barry Roantree

“I now understand the importance of rhyming and repetition and that it’s never too early to read to my children.” — workshop parent

Young readers in a family literacy program

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Executive Director

Kingston Literacy & Skills Volunteer Board of Directors

Board Committees: Board Development

Executive/Finance

Human Resources

Marketing

Planning

Volunteer Development

Kingston Literacy & Skills’ Organizational Chart 2010-11

Administrative Coordinators: Administrative & Centre Marketing & Volunteer Support Technical Services

Serving:

Kingston, Napanee and South Frontenac

Serving: KFL&A, HFL&A and

Kingston and the Islands

Department Leader: Literacy & Basic Skills

Department Leader: LINC

Literacy and Basic Skills/Essential Skills

P. 10

Family and Early Literacy

P. 14

Language Instruction for Newcomers

to Canada

P. 12

Serving:

Kingston and Area

Department Leader: Family and Early Literacy

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Kingston Literacy & Skills Annual Report 2010/11

Board of Directors, 2010 – 2011 President: Marilyn Shurtleff, retired educator

Vice-President: Robin Dawes, Associate Professor, Queen’s School of Computing

Treasurer: J.P. Chusroskie, recent Bachelor of Business Administration graduate of

Laurentian University

Secretary: Laura Kinderman, PhD candidate in English at Queen’s University

Members at Large:

Janet Ashford, St. Lawrence College, Manager of

Employment Services

Jim Brown, former student

John Brown, former tutor, retired educator

Arlene Cronin, educational consultant

Laura Carter, Kingston Frontenac Public Library

Caitlin Fralick, Kingston Frontenac Public Library

Arlene Healey, self-employed

Brian Lai, PhD candidate in Law at University of Ottawa

Kristin Stevens, Limestone District School Board

Lars Thompson, retired educator

Marian Van Bruinessen, Frontenac County Treasurer

Board Committees

Board Development: Kristin Stevens (Chair), Janet Ashford, John Brown, Brian Lai, Bonnie Livingstone, Carynne Arnold The role of this committee is to lead the process for recruiting new Board members and to provide orientation and training opportunities for the Board. It met eight times over the year. The results of the work for this year include:

An updated orientation binder

A new needs assessment for Board Development based on information from Board surveys

Four orientation sessions before regular Board meetings, and one guest presentation

Six new members recruited for the Board based on an analysis of skills needed

Executive/ Finance: Marilyn Shurtleff (Chair), Mike Welker, J.P. Chusroskie, Laura Kinderman, Robin Dawes, Arlene Cronin The Executive acts in place of the Board for actions that require immediate response but do not require a meeting of the full Board. This committee met twice, once in July to approve a final report and once in March to review the new budget before it went to the full Board.

KL&S Board of Directors, 2010-11

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Board Committees (cont’d) Human Resources: Arlene Cronin (Chair), John Brown, Arlene Healey, Marilyn Shurtleff, Carynne Arnold

The committee focused on three areas during its seven meetings: 1. completed the review and analysis of the benefit plan, which resulted in new dental

coverage for staff 2. conducted a comparative review of the salary scale, which resulted in adjustments to

the salary grid for the Executive Director and childcare positions 3. worked on the Succession Plan, which resulted in the creation of three new

department head positions

A review of the job expectations of senior management positions and of the Human Resources Policy will be the major focus for the coming year.

Marketing: Marian Van Bruinessen (Chair), Laura Kinderman, Deborah Melman-Clement, Kathy Patterson, John Suart, Allison Handelman, Carynne Arnold

The purpose of this committee is to support a strategic marketing focus, which includes public awareness and fundraising aspects. The committee met six times, with the main focus being the development and implementation of a Marketing Plan.

Planning: Arlene Cronin and Robin Dawes (Chairs), Laura Kinderman, Marilyn Shurtleff, J.P. Chusroskie, Carynne Arnold

This committee oversees strategic planning and reviews the by-laws and policies of KL&S. The guiding strategic statement for the next three years is: “We will build collaborative partnerships and reach out and deliver quality face-to-face or technology-assisted services to those who would benefit most.” The committee met five times and, with input from staff, identified the steps to be taken to implement this strategy. First steps completed include:

technology upgrades in all departments

development and piloting of an online fifty-hour literacy upgrading course for parents

clarified the meaning of partnership and reviewed current KL&S partnerships

A review of the by-laws and KL&S policies will be the major focus for the coming year.

Volunteer Development: Laura Kinderman (Chair), Noni Cumming, Robin Dawes, Lars Thompson, Allison Handelman

The purpose of this committee is to support volunteers, promote volunteer opportunities and facilitate effective communication between volunteers and staff within the organization. The committee met 12 times and achieved these main objectives:

developed Volunteer Management Policies

hosted a Meet and Greet as well as three workshops for KL&S volunteers

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Kingston Literacy & Skills Annual Report 2010/11

Volunteers Volunteers are an integral part of the success of Kingston Literacy & Skills (KL&S) and play a crucial role in our one-to-one tutoring program. We were very fortunate to have 116 volunteers generously donate 6,220 hours of their time to KL&S during the 2010-11 year. Staff recruit, screen, provide orientation and training, and support the volunteers in their respective programs. We are proud to provide a range of volunteer opportunities and have a long history of successful volunteer placement. Volunteers are critical to the success of KL&S. We hold our volunteers in high regard, and they are formally recognized and thanked during National Volunteer Week as well as throughout the year with recognition lunches, dinners, complimentary refreshments and volunteer development opportunities.

Volunteers make a difference at KL&S in so many ways! Adult Literacy (Literacy and Basic Skills) One-to-one tutoring has been a part of Kingston Literacy & Skills since our inception in 1977. Before being matched with a student, individuals are interviewed and required to successfully complete a 16-hour training program. Family and Early Literacy (FEL) Individuals interested in preparing craft materials, providing childcare assistance or performing various clerical duties are always welcome in our FEL program. The volunteer opportunities available depend on what programs are being offered. General/Organizational Board of Directors KL&S is governed by a volunteer Board of Directors, which is advised by six Board committees. The Board structure includes representation from some of our long-standing partners including the Kingston Frontenac Public Library and St. Lawrence College. Board Committees From marketing to planning to volunteer development, ideas and hands are always appreciated on the various KL&S Board committees. Event and Clerical Our main fundraiser, the Grate Groan-Up Spelling Bee, has several veteran volunteers who keep returning year after year because we have so much fun! We also occasionally require clerical volunteers at our various sites.

Grate Groan-Up Spelling Bee Committee

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Executive Director Carynne Arnold Literacy and Basic Skills Andrew Binks Linda Bothwell Irene Casey Mary-Anne Deanike Laurie DesLauriers Carla Douglas Chris Durant Anastasia Knechtel-Silver Alanna Larsen Kate Lightfoot Darren MacDonald Karen McGregor Ludmila Nair Darcy Pettie Cheryl Robinson Sheila Round Martha Rudden Krista Scott Stacy Watson Language Instruction for Newcomers to Canada Betty Butterworth Stephanie Coville Jade Garrison Robyn German Nataliya Gurska Bob Johnson Ursula O’Dell Catherine Owen Pamela Robinson Belinda Scilley Carolin Taguchi Ellen Turcotte Donna Vinkle

Family Literacy Anne Jackson Shelly Kinsella Desiree Larose Debbie Nesbitt-Munroe Jaswinder Sandhu Bridget Theobald Kristen Watkins Deborah Wood Early Literacy Specialists Susan Ramsay (Hastings-Frontenac-Lennox & Addington) Jenna Willoughby (Kingston & the Islands) Marketing and Volunteer Support Allison Handelman Bingo Coordinator Shirley Urbanski Bookkeeper Muriel Brough Maintenance William Hall Shar Taw Moo Tar Thu Ner Evelyn Parks

Staff

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Kingston Literacy & Skills Annual Report 2010/11

Thank You Funders Our services are made possible with the support of: Ontario Government Ministry of Training, Colleges and Universities and Ministry of Children and Youth Services; Government of Canada Human Resources and Skills Development Canada (Office of Literacy and Essential Skills) and Citizenship and Immigration Canada; City of Kingston; the Ontario Trillium Foundation; the United Way; and Prince Edward Lennox & Addington Social Services

Important support was received from: Community Foundation of Greater Kingston; Davies Foundation; Harold Crabtree Foundation; Limestone District School Board; Literacy Link Eastern Ontario; Loyalist College; Napanee District Community Foundation; Ontario Early Years Centre; Ontario Literacy Coalition; St. Lawrence College; and Township of South Frontenac

Donors Advocates of KL&S (Generous Donations of $1500 or more) Barry Roantree Memorial Golf Tournament; Community Foundation for Kingston and Area; R. Crandall; Dacon Corporation; Davies Foundation; Investors Group; PricewaterhouseCoopers; Rotary Club of Cataraqui-Kingston; TD Canada Trust; United Way

Supporters of KL&S (Generous Donations of $500 or more) Assurant Services Canada Ltd; Bergeron Clifford; CUPE Local 109; Cunningham, Swan, Carty, Little & Bonham; Kincore Holdings; KPMG; D. MacNamara; St. Lawrence College

Friends of KL&S (Generous Donations of $250 or more)

1 Wing Headquarters; Benefits by Design; Bombardier Transportation; CGA Ontario (Kingston Chapter); Chapters Book Store; Empire Financial Group; Friends of the Kingston Frontenac Public Library; L. Hirschorn; In the End; James Reid Funeral Home; Kimco Steel Sales; Kingston Frontenac Public Library; D. Pinkerton; Queen’s University Library; ReMax Realty Concepts; A. Roantree; Talking Books Book Club; Upper Canada Office Systems; D. Von Briesen; B. Yates

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Financial Statements Statement of Revenue and Expenditures for the year ended March 31, 2011

Revenue

2011 2010

Government grants $1,699,098 $1,457,541

Foundations 71,373 47,871

United Way 50,000 52,727

Fundraising, donations and awards 58,532 154,059

Professional services and agency fees 55,863 48,281

Interest Income 696 554

Resource sales 2,471 1,904

Amortization of deferred contributions 83,454 80,543

$2,021,487 $1,843,480

Expenses

Amortization of capital assets 85,035 81,520

Childcare transportation and travel 23,834 35,424 Communication 35,446 26,389

Equipment rentals, repairs and maintenance 2,161 9,016 Facilities 266,058 236,780

Fundraising 9,630 7,157

Insurance 6,309 5,053 Materials and resources 77,442 49,169

Office and general 19,835 28,614 Professional development 8,884 9,606

Professional services 86,566 46,535

Wages and benefits 1,356,357 1,189,121

1,977,557 1,724,384

Excess Revenue for the Year $43,930 $119,096

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Kingston Literacy & Skills Annual Report 2010/11

Financial Statements Program Statement of Revenue and Expenditures for the year ended March 31, 2011

Adult Literacy & Essential

Skills LINC

Family & Early

Literacy Core

Operating Admin Internal Charges

Total of all

Programs

Revenue

Administration fees 157,545 -157,545

Government grants 545,774 748,671 404,653 1,699,098

Foundations 10,656 58,717 2,000 71,373

United Way 37,500 12,500 50,000

Fundraising, donations and awards 500 8,005 16,956 25,461

Fundraising and bingo 33,071 33,071

Professional services and agency fees 43,946 8,917 3,000 55,863

Interest Income 696 696

Resource sales 1,018 1,426 27 2,471

Amortization of deferred contributions 83,454 83,454

Total Revenue 639,394 748,671 492,792 57,149 241,026 (157,545) 2,021,487

Expenditures

Administration fees 22,210 28,080 13,749 (64,039)

Amortization of capital assets 85,035 85,035

Childcare, transportation and travel 3,033 5,699 14,251 851 23,834

Communication 17,828 5,545 4,947 676 6,450 35,446

Equip. rentals, repairs & maintenance 134 50 460 275 1,242 2,161

Facilities 45,562 173,821 20,001 26,674 266,058

Fundraising 9,576 54 9,630

Insurance 289 6,020 6,309

Materials and resources 9,728 18,077 45,180 944 3,513 77,442

Office and general 1,153 8,021 2,069 418 8,174 19,835

Professional development 1,847 958 1,055 5,024 8,884

Professional services 21,923 3,078 56,074 3,700 1,791 86,566

Wages and benefits 507,013 505,342 334,717 9,779 93,012 1,356,357

Total Expenditures 630,431 748,671 492,792 25,368 237,840 (157,545) 1,977,557

Excess revenue for the year $ 8,963 0 0 $ 31,781 $ 3,186 $ - 43,930

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Kingston Literacy & Skills Annual Report 2010/11

Contact Us KL&S Kingston (Literacy and Basic Skills) 859 Princess Street, Kingston, ON K7L 1G7 tel: 613.547.2012 fax: 613.547.2024

KL&S Napanee (Literacy and Basic Skills) 55 Dundas Street East, Napanee, ON K7R 3H5 tel: 613.354.0226 fax: 613.354.1021

Family and Early Literacy 16 Bath Road, Kingston, ON K7L 1C4 tel: 613.389.0218 fax: 613.507.8008

Language Instruction for Newcomers to Canada 16 Bath Road, Kingston, ON K7L 1C4 tel: 613.547.2255 fax: 613.507.8008

Early Literacy Specialists Kingston and the Islands, tel: 613.546.9355 Hastings-Frontenac-Lennox & Addington, tel: 613.354-6318

[email protected] www.klandskills.ca

Kingston Literacy & Skills is an incorporated non-profit organization and a registered charity.

We are funded by government sources and charitable donations from businesses, organizations and individuals.

Charitable Business Number: 11898 2172 RR0001