Kind Regards - Assure Controlsassurecontrols.com/wp-content/uploads/2019/02/email-RE-Payment-… · Kind Regards From: Bryan Bjorndal [mailto:[email protected]] Sent: 09 October

Hello Bryan,

We negotiated a payment arrangement based around the invoices which were currently outstanding on our system, so obviously we need to adjust the agreement so that this invoice is included.

I have contacted James today and asked him to take a look at your query below. I am sure that he will get back to you over the coming days to assist here.

Kind Regards

From: Bryan Bjorndal [mailto:[email protected]] Sent: 09 October 2017 01:58To: Adam WannanCc: Annie Willett-ThomasSubject: RE: Payment Plan- NOTES

Adam,I need your assistance. We arranged a payment plan for the Website services, and the interactive advert program. That has been in place and payments made. Internally, we are having some issues to reconcile.

First, why invoices on separate interactive advert, this should have been addressed when restated in the payment plans.

Secondly, see the communications. This advert has us listed completely last on the index, it is impossible to find, I ’ve asked for a direct link, no answers…and I’ve asked about it since August.

Communications regarding the website presence are also attached. After a brief delay, it has been resolved.

Regards,

Bryan Bjorndal

From: Adam Wannan [mailto:[email protected]] Sent: Thursday, October 5, 2017 1:25 AMTo: Bryan Bjorndal <[email protected]>; Annie Willett-Thomas <[email protected]>Subject: RE: Payment Plan

From: Adam Wannan <[email protected]>To: Bryan Bjorndal <[email protected]>CC: Annie Willett-Thomas <[email protected]>; James Lyons <[email protected]>; Grant Elias <[email protected]>Subject: RE: Payment Plan- NOTESDate: 10.10.2017 14:46:39 (+0000)Attachments: Notes-changes to the Ship Tech website Aug 2017.docx (2 pages), Questions on Assure placement-Index issue.docx (5 pages), INVOICE - Assure Controls, Inc.- PMG2017225632.pdf (1 page)

Adam WannanHead of Debt Recovery

(+0044) 01482 972506

[email protected]

Hello Annie/Bryan,

Could you please confirm when we can take the next card payment? I will need to arrange a time to call you in order to grab the details as I am unable to re-process the card previously used. We’ve made a few internal changes to our internal policies and we are no longer able to hold card details on our system despite your authorisation.

October - $1,150

Kind Regards

Adam Wannan

Head of Debt RecoveryGlobal Data PLC

T: (+0044) 01482 972506 A: Shirethorn House | Prospect Street | Hull, HU2 8PX | United KingdomHQ: John Carpenter House | 7 Carmelite Street | London, EC4Y 0BS | United KingdomE: [email protected]

From: Adam Wannan Sent: 13 September 2017 16:37To: 'Bryan Bjorndal'; 'Annie Willett-Thomas'Subject: RE: Payment Plan

Hi Annie/Bryan,

Can I process the September instalment this week please?

September - $1,150

Kind Regards

Adam Wannan



From: Adam Wannan Sent: 15 August 2017 12:23To: 'Bryan Bjorndal'; 'Annie Willett-Thomas'Subject: RE: Payment Plan

Hello Annie/Bryan,

Could you please confirm when I am able to process your next instalment? Is this good to go now?

Kind Regards

Adam Wannan



From: Adam Wannan Sent: 24 July 2017 15:22To: 'Bryan Bjorndal'; Annie Willett-ThomasSubject: RE: Payment Plan

Hello Bryan,

I was waiting for approval to re-process the card that you provided us with last time. I didn’t want to take money from your card without clear consent from you.

Is this okay?

Kind Regards

Adam Wannan



From: Bryan Bjorndal [mailto:[email protected]] Sent: 24 July 2017 15:20To: Annie Willett-Thomas; Adam WannanSubject: RE: Payment Plan

Adam,Was this not sufficient? Bryan

From: Annie Willett-Thomas

Sent: Thursday, July 13, 2017 2:10 PMTo: Adam Wannan <[email protected]>Cc: Bryan Bjorndal <[email protected]>Subject: Re: Payment Plan

Hi Adam,

Yes, July is good to go! Apologies for the delay, it was my oversight.

Thanks,Annie

On Jul 13, 2017, at 2:50 AM, Adam Wannan <[email protected]> wrote:

Hello Annie,

Could you please confirm?

Kind Regards

Adam Wannan


<image001.png>

T: (+0044) 01482 972506A: Shirethorn House | Prospect Street | Hull, HU2 8PX | United KingdomHQ: John Carpenter House | 7 Carmelite Street | London, EC4Y 0BS | United KingdomE: [email protected]

From: Adam WannanSent: 05 July 2017 17:25To: 'Annie Willett-Thomas'Cc: 'Bryan Bjorndal'Subject: RE: Payment Plan

Hello Annie,

Could you please confirm when we can take the July payment?

Kind Regards

Adam Wannan


<image001.png>

T: (+0044) 01482 972506A: Shirethorn House | Prospect Street | Hull, HU2 8PX | United KingdomHQ: John Carpenter House | 7 Carmelite Street | London, EC4Y 0BS | United Kingdom

E: [email protected]

From: Adam WannanSent: 27 June 2017 09:22To: 'Annie Willett-Thomas'Cc: Bryan BjorndalSubject: RE: Payment Plan

Hello Annie,

The card payment was declined. Could you please look into this?

Kind Regards

Adam Wannan


<image001.png>


From: Annie Willett-Thomas [mailto:[email protected]]Sent: 23 June 2017 18:48To: Adam WannanCc: Bryan BjorndalSubject: Re: Payment Plan

Hi Adam,

Please find the signed credit card form attached and let me know if you have any questions.

Thank you,Annie<image002.jpg>

On Jun 23, 2017, at 9:31 AM, Annie Willett-Thomas <[email protected]> wrote:

Hi Adam,

I am taking care of the credit card form now. Once Bryan gets back into the office I will get his signature and we will send one the first payment. Should be within the hour.

Thanks,Annie

Ann Willett-ThomasBookkeeper, Financial OperationsMobile: [email protected]

Begin forwarded message:

From: Bryan Bjorndal <[email protected]>Subject: Fw: Payment PlanDate: June 23, 2017 at 9:10:09 AM PDTTo: Annie Willett-Thomas <[email protected]>

Fyi. Bryan

Sent by mobile phone, please excuse typos.

From: Adam Wannan <[email protected]>Sent: Friday, June 23, 2017 8:20:29 AMTo: Bryan BjorndalCc: James LyonsSubject: RE: Payment Plan

Hello Bryan,

Could you please confirm that the June payment will be made this week.

Kind Regards

Adam Wannan


<image001.png>


From: Adam WannanSent: 19 June 2017 16:24To: '[email protected]'Cc: James LyonsSubject: Payment Plan

Bryan,

Please accept this as confirmation that we agree to the following payment plan in order to clear invoice numbers 197768 & 208863:

June - $400July - $600August - $800September - $1,150October - $1,150November - $1,690December - $1,500

January - $1,500February - $1,500March - $1,500

Could you please confirm what date the payments will be made each month?

Also, it looks as if you have not included invoice number 214318 (attached) into your calculations. Could you please take a look into this at your soonest available moment?

I need to make you aware that any failure to adhere to this payment plan will result in legal action being taken for the full amount outstanding. I do hope that we can avoid this situation.

Kind Regards

Adam Wannan


<image001.png>


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From: Grant Elias [mailto:[email protected]] Sent: Wednesday, September 6, 2017 12:40 AM To: Bryan Bjorndal <[email protected]> Subject: RE: Ship-Technology.com - Check-In (Updates Monday) Bryan Thank you for your email, Please accept my apologies for the delay. With imminent website re-launches our editorial team are almost maxed out. We are hoping to have this done by the end of the week, Thank you for your understanding, Regards

Grant Elias Key Account Manager ----------------------------- From: Bryan Bjorndal [mailto:[email protected]] Sent: 05 September 2017 20:29 To: Brent Bjorndal; Grant Elias Subject: RE: Ship-Technology.com - Check-In (Updates Monday)

Grant, What is the status here, you replied items were received but there are no changes after one week. Bryan ------------------------------------------------

From: Brent Bjorndal Sent: Monday, August 28, 2017 2:15 PM To: Grant Elias <[email protected]> Cc: Bryan Bjorndal <[email protected]> Subject: Ship-Technology.com - Check-In (Updates Monday) Grant,

The attached memo (MS word) has a step by step review of the website pages, noting the current items, and the “Change to” items (which is in yellow). Files you will need are: - New photo for main page (attached) - Press Release (attached) -Video (instructions coming in next email) Let me know if you have any questions. Brent

______________________________________________________________________ _

mailto:[email protected]





From: Brent Bjorndal Sent: Thursday, August 24, 2017 11:21 AM To: Grant Elias <[email protected]> Cc: Bryan Bjorndal <[email protected]> Subject: Re: Ship-Technology.com - Check-In (Updates Monday) Hi Grant, Thank you for your message and call. This timing is good as we will have several updates for our profile, almost a complete over hall of what we have now. We expect to update with a new press release, new video, and new statements to be added/changed from our company profile. We will have these updates for you by early next week (Monday). Regards, Brent

______________________________________________________________________ From: Grant Elias <[email protected]> Date: Thursday, August 24, 2017 at 8:20 AM To: Brent Bjorndal <[email protected]> Subject: Ship-Technology.com - Check-In Hi Brent, Trusting you are well, As per my voicemail I called in today to investigate if you want/need anything changed or updated/add to your profile, I was particularly hoping we might be able to add a piece of news for you that can then also be pushed out in our newsletter. Please let me know if there is anything you would like done or indeed if you wish to arrange a call to discuss ideas, Thanks and kind regards

Grant Elias

Key Account Manager T: +44 (0) 207 936 6960 E: [email protected]

W: www.kable.co.uk






http://www.kable.co.uk/about-us/globalindustries/index.html

From: Bryan Bjorndal Sent: Monday, October 2, 2017 8:36 AM To: Peter Nilson <[email protected]> Cc: Brent Bjorndal <[email protected]>; 'Anett Arc' <[email protected]> Subject: RE: Interactive Lead Page - Assure Controls, Inc. _COMMENTS Hi, This advert is still impossible to find. Can you:

1. Provide me with a link direct. The reference I use now is this: http://www.nridigital.com/ship-technology-magazine/october-2017.html?wv=s%2FShip%2520Technology%2520Global%2Ffc642640-6033-5c21-a115-363e8acbe51c%2FSTG%25201710%2Fballast.html

2. WHY ARE WE AT THE VERY BOTTOM OF THE INDEX. Please respond today so I can promote this advert. We have not received even one inquiry. Or call to explain the issue. +1.760.696.0300 Thank you. Bryan

From: Anett Arc [mailto:[email protected]] Sent: Monday, September 25, 2017 7:45 AM To: Bryan Bjorndal <[email protected]> Cc: Peter Nilson <[email protected]>; Brent Bjorndal <[email protected]> Subject: RE: Interactive Lead Page - Assure Controls, Inc. _COMMENTS

Dear Bryan, Thank you for your prompt response and approval. Have a nice day. Best regards, Anett

From: Bryan Bjorndal [mailto:[email protected]] Sent: 25 September 2017 14:52 To: Anett Arc Cc: Peter Nilson; Brent Bjorndal Subject: Re: Interactive Lead Page - Assure Controls, Inc. _COMMENTS

Hi, thank you for investigating this option. Since it cannot be applied, we are fine with the current version

of the interactive advert.

Regards, Bryan

From: Bryan Bjorndal [mailto:[email protected]] Sent: 19 September 2017 02:15 To: Anett Arc

http://www.nridigital.com/ship-technology-magazine/october-2017.html?wv=s%2FShip%2520Technology%2520Global%2Ffc642640-6033-5c21-a115-363e8acbe51c%2FSTG%25201710%2Fballast.html









Cc: Peter Nilson; Brent Bjorndal Subject: RE: Interactive Lead Page - Assure Controls, Inc. _COMMENTS

Hello, This is “acceptable”, but really wanted an answer to this: “Is there a “page flip” transition, or a “page rolled out flat” transition? If so, that is what we’d prefer. Please advise. Bryan

From: Bryan Bjorndal [mailto:[email protected]] Sent: 13 September 2017 21:47 To: Anett Arc Cc: Peter Nilson; Brent Bjorndal Subject: RE: Interactive Lead Page - Assure Controls, Inc. _COMMENTS

Hello, Thank you for the information. Questions and comments:

a. Who is going to reply regarding the Index, or placement of Assure Controls at the very, very end of the scroll? Third request on this.

b. The “glow” on the IMarEST logo and the Contact Us are working nicely now. Those modifications are accepted and thank you.

c. For the middle window, this is your implementation: I made a fade in an out effect for switching between the texts in the middle “window”.

Our comment and request: This fade in is helpful, and much better. In the various effects that can be administered, are there versions with

more “action” to them which we might select? For example, is there a “page flip” transition, or a “page rolled out flat” transition, or some other technique where that middle window is more animated? If you can let us know what options you have, and/or a way to look at various treatments, we can make a recommendation from that list.

Almost there, Bryan and Brent

From: Anett Arc [mailto:[email protected]] Sent: Wednesday, September 13, 2017 7:35 AM To: Bryan Bjorndal <[email protected]> Cc: Peter Nilson <[email protected]>; Brent Bjorndal <[email protected]> Subject: RE: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017

Dear Bryan, Thank you for your response and feedback. Please find below a link to the preview of your advert with the required corrections. I made a fade in an out effect for switching between the texts in the middle “window”. The “Contact us” and the IMarEST logo are glowing slower and in converse (they are not synchronised). This logo also now pulsing with a yellow shine. If there are not any changes, I am waiting for you approval. http://www.nridigital.com/ship-technology-magazine/adviewer1.html I look forward to hearing from you soon.






http://www.nridigital.com/ship-technology-magazine/adviewer1.html

The magazine will go live on the 27th September. If we don’t hear back from you by the 19th September we will assume that you are happy for us to publish your advert as is. Best regards, Anett

From: Bryan Bjorndal [mailto:[email protected]] Sent: 12 September 2017 21:19 To: Anett Arc Cc: Peter Nilson; Brent Bjorndal Subject: RE: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017

Hi, Attached is a ppt, with the items which were sent last time, but not addressed: Slide 1, please explain why Assure is very, very last item on the index, and what is being done to change this? Slide 2, the new small logo item from IMarEST, is placed correctly, but we requested it have the same border treatment as the Contact us. Therefore, a small yellow border, which pulses and “glows”. These instructions are highlighted in a different color now, so it is evident. Other notes:

a. The “glow” on the Contact Us is much better, but too fast. Slow it down my 20% b. The “glow” requested on Slide 2 noted above, the small box. It should be at the same rate as the Contact Us,

but not exactly at the same moment. Put differently, if Contact Us “twinkles” at a rate of 20 times in 30 secs….when slowed down by 20% (whatever that number is), then the small box should be at that same pulse rate, but not start at the same time (to avoid being synchronized, which is irrelevant and perhaps distracting that they are like a heartbeat or something).

c. We’d like to enhance the middle “window”, where the “answers” appear. Because the answers are of similar

sentence length, when you go from one item (side question box), to another (a second button in the question boxes clicked)…it is hard to tell if anything changed. For sure it does, but we’d like an animation of other added, so that the “answer” uses one of the “Appear” functions of standard presentations (fade in, wipe in, zoom slightly from center, horizonal blinds, and so forth).

Please advise on this, and we’ll select a means for the answer to “appear”. Tell us what animation could happen, after the “question” box is clicked, so that the “answer” is a visual stimulation, and you are certainly aware that a new answer appeared.

Regards, Bryan

From: Anett Arc [mailto:[email protected]] Sent: Tuesday, September 12, 2017 12:50 AM To: Bryan Bjorndal <[email protected]> Cc: Peter Nilson <[email protected]>; Brent Bjorndal <[email protected]> Subject: RE: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017

Dear Bryan, Thank you for your response. I look forward to hearing your feedback soon.






Best regards, Anett

From: Bryan Bjorndal [mailto:[email protected]] Sent: 12 September 2017 00:51 To: Anett Arc Cc: Peter Nilson; Brent Bjorndal Subject: RE: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017

Hello, Yes, we will be able to review this tomorrow and revert. Bryan

From: Anett Arc [mailto:[email protected]] Sent: Monday, September 11, 2017 9:05 AM To: Bryan Bjorndal <[email protected]> Cc: Peter Nilson <[email protected]>; Brent Bjorndal <[email protected]> Subject: FW: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017

Dear Bryan, I am writing regarding to your advert due for publication in the Ship Technology Global Magazine. Please find enclosed a link to the preview of your advert due for publication on the 27th September. If you could let me know of any changes as soon as is possible that would be much appreciated. http://www.nridigital.com/ship-technology-magazine/adviewer1.html If you are unable to view the page please turn off the ad blocker on your browser and refresh the page. I look forward to hearing from you soon. The magazine will go live on the 27th September. If we don’t hear back from you by the 19th September we will assume that you are happy for us to publish your advert as is. Best regards, Anett

From: Bryan Bjorndal Sent: Wednesday, August 23, 2017 8:01 AM To: 'Peter Nilson' <[email protected]> Cc: Brent Bjorndal <[email protected]> Subject: RE: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017 Peter, Attached is a ppt with seven (7) changes needed to our interactive web advertisement. The two logos which will be used (to be added), are also attached. The first slide has a key question about the Index (item #1), and placement of our advert….at the very bottom of 26 companies. This is perhaps a separate issue to address, but has not be satisfactory. The next four slides, have specific changes noted. These are pointed out with a yellow arrow, and statements about what is to be changed, and if appropriate, what is to be kept (retained). I think you have all the graphic elements needed, sizes, and explanations of the graphic treatments.






http://www.nridigital.com/ship-technology-magazine/adviewer1.html



Let me know if you have any questions, I look forward to these changes. Regards, Bryan

From: Bryan Bjorndal Sent: Wednesday, August 16, 2017 10:30 AM To: 'Peter Nilson' <[email protected]> Cc: Brent Bjorndal <[email protected]> Subject: RE: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017 Hello, yes…we have a significant set of changes in process. We will revert shortly, as the content is new and in development. In the interim, we have asked and not received a reply about 3 weeks ago: Why is Assure Controls listed last on the Index of companies. It has been impossible to find our advert unless we link someone to it. We are even AFTER the listing for “coming in the next issue”. Given alphabetical, why would this be? Bryan

From: Peter Nilson [mailto:[email protected]] Sent: Monday, August 14, 2017 7:00 AM To: Brent Bjorndal <[email protected]> Cc: Bryan Bjorndal <[email protected]> Subject: RE: Interactive Lead Page - Assure Controls, Inc. - Ship technology October 2017 No further feedback Hi Brent, I hope all is well! I’m just checking in regarding your page in the October edition of Ship Technology Global. Do you wish to make any changes to your existing page? Please note that the deadline for new materials is the 24th August 2017. I look forward to hearing from you!

Kind Regards Peter






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Kind Regards - Assure Controlsassurecontrols.com/wp-content/uploads/2019/02/email-RE-Payment-… · Kind Regards From: Bryan Bjorndal [mailto:[email protected]] Sent: 09 October