1MOVING INTO A NEW HOME

FOR

We are happy about your decision to move into a rental flat of Kiinteistö-KYS Oy. We will do our best to ensure thatliving in the flat is comfortable and effortless – which is why we haveprepared this guide. The following pages contain information about living ingeneral and in more detail.

1. Moving into a New HomeBefore and during a move, you should take care of certain things– we have compiled the information in this chapter.

4 5MOVING INTO A NEW HOME MOVING INTO A NEW HOME

Welcome to New ResidentsTABLE OF CONTENTS

1. MOVING INTO A NEW HOME 5

Rental Agreement and Moving In 6- Rental deposit, rental agreement, move-in inspectionhome insurance, electricity agreement, cable TV and the internetPayment of Rent 8- Due date, rent review, difficulties

2. SMOOTH EVERYDAY LIVING 9

Flat Maintenance 10 Defrosting the refrigerator and freezer Cleaning the air ventilators 11 Cleaning the cooker hood Bathroom and drains 12 Cleaning the floor drain 13 Balcony, flat renovationsCommon Areas and Their Usage 14 Storerooms, stairways, laundry room, club room Sauna, yard areas, residential parking 16Safety and Damages 17Rules and Regulations 18 Common facilities and areas, flats Waste management, dusting, emergency access road, 19 pets, disturbances, moving noticeResident Activities 20Ecological and Economical Living 21 EcoCompass 22 General instructions for ecological living 23

3. MOVING OUT, TERMINATION OF TENANCY 24Move-out Cleaning 26

GENERALEmergency Instructions 27Division of Responsibility 28Contact Information 32

Rental DepositAs a security for non-compli-ance with obligations arising from the tenancy, tenants are obligated to pay at least 350 euros to the lessor prior to the tenancy. You will receive the deposit invoice when you sign the rental agreement. The agreement enters into force as binding for the les-sor when the deposit has been paid.When renewing old rent-al agreements in connection with e.g. flat renovations or switches, the rental deposit or the missing remainder of the 350 euro deposit will also be collected from residents who were not obligated to pay de-posit in the past. Flat switch-ers momentarily have two paid deposits.

Rental AgreementA written rental agreement is signed in the customer ser-vice of Kiinteistö-KYS Oy or using an electronic signature. The rental agreement is ei-ther fixed-term or non-fixed-term. A non-fixed-term agree-ment remains in force until the agreement is terminated or cancelled. The term of no-tice is always one (1) calen-dar month. If old and new res-idents agree between them-selves to give up the flat ear-lier, they must also mutually agree on the possible distribu-tion of rent and the cleaning standards.

Move-in InspectionThe flat has been inspect-ed by a maintenance per-son before the new resident moves in. When moving in-to the building, the resident must also personally inspect the flat and report any poten-tial or observed faults or de-fects. The flat card must be returned to the office or it can be filled in electronically at http://kiinteisto-kys.fi/asuk-kaan-palvelut/lomakkeet/huoneistokortti/ within a week of moving in.

Home InsuranceThe property insurance of the housing cooperative only compensates damage to the property. The property insur-ance does not compensate damage incurred to the resi-dents’ personal property nor the costs incurred from inter-ruptions in living. Home in-surance offers the best pro-tection for a tenant. It typical-ly includes coverage for dam-age to personal property due to, for instance, theft or wa-ter damage. It is a good idea to also include liability insur-ance in your home insurance since this compensates dam-age caused by the tenant him/herself.

Electricity AgreementAn electricity agreement should be made well in ad-vance before the move, be-cause you can choose the moving date as the starting date of the agreement. This will guarantee that the elec-tric supply will not be cut off at any time.

Cable TV and Internet Connection in the FlatAll of the properties of Kiin-teistö-KYS Oy have a prop-erty broadband. The flats at Taivaanpankontie 6 and 8 use an Ethernet-based property broadband. Other address-es have a fibre broadband, but the internal property net-

A MOVE-IN INSPECTION benefits both the lessor and the tenant in possi-ble cases of conflict. The inspection report shows whether a fault has been in the flat already before the tenancy or whether it has occurred during the tenancy.

Rental Agreement and Moving In

work uses VDSL technology for which the resident needs his/her own VDSL modem.All properties have a cable TV connection, which requires a DVB-C ready television set.

6 7MOVING INTO A NEW HOME MOVING INTO A NEW HOME

In order to pay the rent,the resident will receive a specification of payments when movinginto the flat. The specification includes the rental rate, possible

parking space and sauna fees and water rates. E-invoicing customers will receive the rent payment information directly to their online bank

in the future. When paying the rent, you should always use theaccount and reference numbers stated in the specification of

payments. They will be the same every month.N.B. The bank account number provided for the rental deposit

may not be used when paying the rent.

When the rent has been paid, the resident has the full right

to enjoy living in the rental flat. This right also comes with obliga-tions and responsibilities. Resi-dents must take good care of the flat that they possess or use. All re-sidents benefit from the appropri-ate use and management of each flat and the property. This will en-sure that e.g. the repair costs and energy consumption do not exceed the set limits and that the living expenses remain reasonable.

Rent Due DateThe rent and other fees must be paid by the due date. Kela’s housing allowances must be channelled directly to the ac-count of Kiinteistö-KYS Oy. In such cases, the share of hou-sing allowance will be per-sonally subtracted from the rent.

Rent ReviewThe rental rate is reviewed an-nually. Residents will be no-tified of a possible increase in rent in writing at least two months before the new rent enters into force.

Payment of Rent

Difficulties Paying RentIt is important to pay the rent on time. If you encounter tem-porary payment difficulties, contact the Resident Secreta-ries or the Customer Service Manager immediately. An overdue rent is subject to a penalty interest, which is in-voiced once a year. If the rent is not paid despite a remin-der invoice, the claim for rent is passed on to the debt col-lection authorities. This will always result in additional costs to the resident.

A RENTAL AGREEMENT can be cancelled due to unpaid rents. If necessary, unpaid rents will be collected from the resident through legal proceedings.

2. Smootheveryday living

8 9MOVING INTO A NEW HOME MOVING INTO A NEW HOME 9SUJUVA ARKI

This chapter lists several maintenance tasks

that are the resident’s responsibility. If you

feel uncertain, please ask for more advice

before attempting the tasks.

Flat Maintenance

Defrosting the Refrigerator and FreezerThe tenant is responsible for defrosting the refrigerator and freezer once a year. This is best done when the temperatureoutside is below zero so that foods can be placed out in the cold.

1. Empty the refrigerator and freezer and take the foods outside in the cold. Switch the power of the equipment off.

2. Cover the floor around the refrigerator and freezer with large towels so that the water will not flow onto the floor. You can speed up the defrosting process by using a warm water container.

3. The melt-water of the freezer may flow through a hole on the bottom or via a groove at the front of the freezer floor to a container placed outside the freezer. Otherwise, the water should be collected from the floor of the appliance.

4. Wipe the interior and the outer surfaces of the refrigerator and freezer once the refrigeration equipment has melted.

5. Wipe down the door gaskets. When defrosting the equipment, it is a good idea to also clean the back of the refrigerator and freezer.

6. Pull the refrigerator and freezer away from their place.

7. Vacuum the dust off the condenser and the outer surfaces of the compressor at the back.

8. Clean the melt-water drain line behind the refrigerator according to the equipment manufacturer’s instructions.

9. Place the refrigerator back in its place.

Cleaning the Air Ventilators

Cleaning the air ventilators is the tenant’s responsibility.

• Clean the dust off the air ventilators at least twice a year by vacuuming and wiping them clean.

• If necessary, wash the air ventilator using a mild detergent solution, if the ventilator is removable.

• Do not adjust the controls of the ventilator by turning the disc at the centre of the ventilator.

• Do the cover the ventilator.

PLEASE REPORT any faults or damages that you notice that are the house man-ager’s or the maintenance company’s responsibility without delay!

Cleaning the Cooker Hood

The cooker hood grease filter requires cleaning at least four times a year.

• Wash the grease filter using a mild detergent solution or in the dishwasher.

• If the cooker hood has an activated carbon filter, its replacement is the tenant’s responsibility.

If the window of the flat has a replacement air ventilator, its filter should also be cleaned and replaced, if necessary, once a year. You can request the mainte-nance company for a new filter.

10 11SMOOTH EVERYDAY LIVING SMOOTH EVERYDAY LIVING

Bathroom and Drains

The maintenance company must be notified if a toilet or a tap leaks. Leaks can significantly increase the water consumption of the entire property. The bathroom floor should be dried with a squeegee after use. It is recommended that large loads of laundry are dried in the property’s common drying room.

The following may not be placed in a washbasin or toilet and down into the drains:

• paper towels

• leftover foods

• grease, such as the cooking grease of pork roast or doughnuts

• candy wrappers

• sanitary pads, tampons or diapers

• cotton swabs or cotton wool

• cigarette butts

• matches

• sand and mud

• medicines, solvents or other hazardous waste

Leftover foods and waste may clog the drain and, in the worst casescenario, cause water damage. Hazardous waste also harms theenvironment. A tenant must pay for unclogging a drain, if he/she hasflushed something inappropriate down the toilet and thereby actedcarelessly.

Tenants must pay special attention to deliming the bathroomsurfaces and taps, so that the limescale will not become fixed nd difficult to remove.

Balcony

Snow and rubbish must be regularly removed from the balco-ny. Large quantities of snow may cause e.g. moisture damage to balcony structures, and the resident may be held liable for this unless he/she can demonstrate that he/she has carefully cleared the snow. The snow must be safely removed from the balcony. It may not be thrown down so that pedestrians may be buried under it. Instead, the snow can be shovelled into a large plastic bag and carried outside. The balcony may not be used as a storeroom. It is prohibited to prepare food or feed animals on the balcony.

Flat Renovations

Please note that you may not do any renovations (including painting) in the flat without the permission of the lessor. A dishwasher may be installed in the kitchen if the installation is done by a plumber with the required permits. The resident must personally pay the installation fees and is liable for any water damage that may be caused by the dishwasher.

Cleaning the Floor Drain

The floor drain of the bathroom must be cleaned regularlyto prevent dirt, such as hair, from accumulating in it.It should be cleaned every 1–2 months.

1. Lift the floor drain cover.

2. Remove the dirt that has accumulated in the floor drain.

3. Wash the drain with an old dish brush and spray clean.

THE FLOOR DRAIN will stay clean if you place a disposable drain-net, available from shops, under the cover..

If the flat has a DRAIN SMELL, the reason for this may be a dry floor drain. The drain trap will work again when you run water down the drain.

All IMPROVEMENTS to the flat must first be approved by the lessor.

NOTIN THE DRAIN

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Common Areas and Their Usage

The common areas are shared by all residents. Due to fire safety reasons, items may not be stored in the common areas, such as the stairway or the storeroom aisles. Items left in the common areas will be removed and the costs incurred will be invoiced from the owner of the items.

StoreroomsBuildings have separate stor-age facilities for outdoor equipment, such as bicycles. Usually, there is also a sepa-rate space for prams.

Inflammable fluids, such as petrol, may not be stored in the storage facilities. The same applies to gas bottles and devices equipped with a combustion engine. Items may not be stored in the store-room aisles.

The individual storerooms for personal property assigned to each flat have been given a number corresponding to the flat number and must be kept locked at all times (even if the storeroom is empty). Al-most all of the storerooms for personal property have been rekeyed with a padlock that can be opened with the flat keys. The storeroom aisles

must be kept clear due to fire safety reasons. Items left along the storeroom aisles will be considered abandoned and will be destroyed by the company without warning.

StairwayFor the sake of fire safe-ty, stairways and other pas-sageways must be kept emp-ty. Items in the stairway may prevent or slow down evacua-tion in an emergency, cause a fire to spread or produce toxic gases when they burn. Under the Rescue Act, it is prohibit-ed to keep e.g. resting bench-es, indoor plants, prams, walkers or skateboards in the stairway. Doormats may not be placed in the stairway, because they make cleaning more difficult.

Laundry andDrying RoomYou should dry only small amounts of laundry in your bathroom at a time. Hanging the laundry out to dry in oth-er rooms is not recommend-ed, because the moisture may condense on the windows or damage structures. Laundry may not be hung out to dry on top of the doors in the flat.Several buildings have a laun-dry and a drying room for res-idents. The laundry room is meant only for washing the laundry of residents living in the building. Reservation lists and instructions on how to use the laundry room are available in the room.

Club RoomThe Residents’ Committee of the building usually manag-es the use and order in club rooms.

USE MACHINES and equip-ment according to the instruction manual.

IMMEDIATELY NOTIFY the maintenance company if you notice a fault in the equipment.

COLLECT YOUR WASHED and dried laundry before the end of your turn.

LEAVE THE ROOM tidy for the next user.

INDOORS WITHOUTSTUDS!

Screw-in studs and slip-resistant shoes prevent you from slipping outside, but using them indoors is strictly prohibited!

Concrete steps and slabs are a danger to the user, and the studs leave nasty marks on plastic flooring – both on the wax coating and the floor itself. Due to this, studs should be attached to shoes only once you are outside or you should use overshoes that cover the studs when walking indoors.

IF SEPARATE INSTRUCTIONS ARE NOT PROVIDED IN THE LAUNDRY ROOM, THE GENERAL INSTRUCTIONS FOR LAUNDRY USERS APPLY:

• First, reserve a time and mark it on the reservation list, even if you had not reserved it in advance.• Write your flat number clearly on the list next to the time that you want.• One turn is a maximum of 3 hours long.• If you will not use the turn that you have reserved, cancel it on the reservation list.• The laundry room may be used by the person who has reserved a turn.• If you have not begun to use the room within 15 minutes from the start of your reservation, the turn may be freely used by other residents.• Keep the laundry room tidy.• The laundry room may not be used to store dirty carpets or clothes.• Laundry must always be spin-dried before it is hung in the drying room.• Washing carpets in the machines is strictly prohibited.• Make sure that you close the washing machine tap and turn the power off after use.• Pets may not be brought into the laundry room, and pet accessories may not be washed in the washing machines.• Clean the washing machine after use; hair and pet hair may have been left in the machine.• Clean the lint filter of the tumble drier after use.• The doors of the drying room must be kept closed when laundry is dried.• Immediately notify the customer service or the maintenance person of any faults.

When washing carpets, please note:

• Carpets MAY NOT be washed in the washing machines.• You must reserve a turn for washing the carpets in the laundry room.• Carpets must be vacuumed or shaken before they are washed to prevent loose rubbish, hair and pet hair from clogging the drains.• If pile comes off the carpets, washing them is prohibited, because the pile will clog the drain.• If the carpet gives off an odour, it must be removed from the laundry room.• The floor must be brushed and rinsed clean and dried after washing a carpet so that the floor is not slippery.• Drying carpets in the drying room is prohibited as the clotheslines cannot support their weight and may also become discoloured.• If the drying rooms have drying racks for carpets, excess water must always be allowed to drip away before hanging the carpets in the drying room; the carpets may not drip water onto the floor of the drying room.

IT IS RECOMMENDED THAT CARPETS ARE WASHED IN THE SUMMER SO THAT THEY CAN BE DRIED OUTSIDE.

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SaunaIf there is a sauna in the hou-sing cooperative, the tenant may reserve his/her own sau-na turn. The sauna turn is re-served through the customer service. The use of the sau-na is subject to a sauna fee, which is collected with the rent.

WHEN USING THE SAUNA, PLEASE NOTE

1. Respect the schedule. You may not stay in the sauna past the time limit. 2. Keep the sauna clean and tidy. • Basins, floor grates, sauna benches etc. must be rinsed clean before leaving. • The use of sauna whisks is prohibited. • Pets may not be brought into the sauna facilities. • Taking soap, sauna honey etc. into the sauna rooms is prohibited. • Do not waste water. • Leave the sauna at least in the condition that you would hope to find it when you come to the sauna. • Sausages or any other foods may not be roasted on the sauna stove. • Aromas may not be used in the aroma stone on top of the sauna stove.3. Lock the door of the dressing room when going to the sauna.4. Turn off the lights when you leave the sauna facilities, also the lights in the dressing room.5. Drinking of alcoholic beverages and smoking in the sauna facilities is prohibited.6. The bathers with the last turn should rinse off the sauna facilities.7. The sauna is only meant for residents living in the building.8. The sauna fee is paid monthly with the rent. Temporary absences are not taken into account.9. The last bather must leave the sauna facilities no later than one hour after the start of the turn.

Yard AreasA clean yard makes the living environment more enjoyable. The Residents’ Committee or-ganises voluntary yard main-tenance events for residents to improve cooperation and the comfort of living. Resi-dents themselves are respon-sible for the condition and ti-

Residential ParkingFor the sake of smooth eve-ryday activities and safety, it is important that residents park their vehicles correctly in the spaces provided. Emer-gency access roads marked with traffic signs may not be blocked. Residents may also not park in the yard area, the driveway, a neighbour’s par-king space or guest parking spaces. Parking control will be performed, if necessary, in cooperation with the parking

control of the city of Kuopio.A parking space can be reser-ved from the customer ser-vice. A parking space can be rented on the condition that the resident is a holder of a registered, insured motor ve-hicle, which is used in traffic. Storing decommissioned ve-hicles, trailers or caravans in the yards or the parking areas is prohibited. The use of in-car heaters is prohibited. The cover of the block heater pole must be kept locked, and the cords may not be left at the pole. Washing and repairing cars in the yard and parking area of the building is prohi-bited!

Keys and LocksTenants must carefully look after the flat keys. If you for-get your keys at home, you should contact the mainte-nance company. A mainte-nance person will unlock the door in return for a fee. At the end of the tenancy, all keys must be returned to the les-sor. If some of the keys have gone missing, the lessor will have new keys made at the tenant’s expense. The tenant may also have to pay for re-keying the locks.

Safety andDamagesBecome familiar with the property emergency plan so that you know what to do in the case of an accident or damage.

When removing A DISHWASHER, a plug should be placed on the drain pipe in the cupboard below the kitchen sink. New residents moving into the flat should also check that the previous resident has placed a plug on the pipe.

Please Remember • To test your fire detector once a month and change the battery, if necessary.• To burn candles only on non-flammable surfaces and not to leave them burning unattended.• To obtain a fire blanket for your home and learn to use it.• Never to put out a grease fire using water, but extin-guish the flames using e.g. a kettle lid.

Electrical SafetyMonitor the condition of electrical appliances and do not use broken applianc-es. Do not use the wall sock-ets in the bathroom during a bath or a shower.

Preventing Water DamageEven minor water dam-age can create major prob-lems and financial expenses. Please be careful!

Please Remember• Do not leave the dishwash-er or the washing machine on unattended or defrost the refrigerator or freezer with-out supervision.• Close the tap of the dish-washer and the washing ma-chine immediately after the program has ended.• Clean the floor drain at least once a month.• Check tap joints regularly.• Immediately notify the maintenance company of any leaking taps and water appliances.

diness of the individual yards and terraces of balcony access blocks and terraced houses. Kiinteistö-KYS Oy is respon-sible for the maintenance and repair of children’s play-grounds. If you notice defe-cts or broken playground equipment, please notify the Property Manager or the cus-tomer service without delay.

16 17SMOOTH EVERYDAY LIVING SMOOTH EVERYDAY LIVING

Common Facilities and Areas

The outer doors of properties equipped with a door buzzer are always kept locked.

The outer doors of other prop-erties are kept locked from 9.00 pm to 7.00 am.

When the outer doors are locked, you must make sure that they lock behind you.

Avoid making noise in the com-mon facilities. Smoking and unnecessary loitering in them is prohibited. Please maintain tidi-ness and order when using the common facilities and outdoor areas.

For the sake of living comfort, overall tidiness and fire safety, items may be stored only in the facilities assigned for this pur-pose (storerooms assigned for each flat, outdoor equipment and pram storerooms).

Items left along the aisles of the storerooms for personal prop-erty will be considered aban-doned and will be destroyed by the company.

Follow the fire safety regulations when storing inflammable sub-stances.

Attaching signs and advertise-ments and installing antennas etc. requires permission from the company.

The property maintenance com-pany or a representative of the company must be informed of any faults observed in the prop-erty.

Damaging the lawns and plants is prohibited.

FlatsThe neighbours may not be dis-turbed. Avoid noise particularly from 10.00 pm to 7.00 am so that your neighbours can enjoy a peaceful night.

Residents must take good care of the flats. The property mainte-nance company or a represent-ative of the company must be immediately notified of any water damage or other faults observed in the flat.

Always contact the lessor before making any alterations or repairs. The neighbours’ living comfort and the tidiness of the stairways should also be taken into consideration.

Neighbours must be notified in advance of any work that causes noise or inconvenience, and such work should primarily be done on weekdays before 9.00 pm.

Waste that may clog or damage the toilet or other drains may not be placed in these drains. The same applies to hazardous waste.

It is prohibited to prepare food or burn an outdoor fire on the balcony. Balconies must be kept tidy, and the snow must be cleared in the winter. It is prohib-ited to feed birds or animals on the balcony or the yard area.

Flats may not be aired into the stairways.

Smoking in the flats and the common facilities is prohibited.

Waste ManagementHousehold waste and other rub-bish must packed tightly and taken into the waste containers. The regulations concerning the sorting of waste must also be taken into consideration. Card-board and other boxes must be folded before placing them into the container.

Residents must personally take care of the removal of other waste besides household waste. Hazardous waste must be dis-posed of in the places indi-cated by the waste management authorities.

DustingDusting carpets and bedclothes is permitted only in the areas reserved for this purpose on weekdays from 8.00 am to 8.00 pm and on Saturdays and on the eve of holidays from 9.00 am to

6.00 pm. Shaking out and air-ing clothes and linen and drying hand washing is permitted on the flat balconies only inside the railing.

Emergency Access Road and ParkingIt is prohibited to park vehicles or place any other obstacles on an emergency access road. Vehi-cles must be parked in the areas reserved for them. Residents may not park in the guest park-ing spaces.

Storing decommissioned vehi-cles or vehicles that are other-wise classified as unfit for traffic in the parking spaces and yards is prohibited.

Washing vehicles in the yard and parking areas is prohibited.

PetsPets must be kept on a leash out-side the flats. They may not dis-turb the other residents nor those authorised to enter the building and they may not foul the building or the plot. Walking pets in places reserved for chil-dren to play in or in their imme-diate vicinity is prohibited.

Feeding animals on the balconies or yard areas is prohibited.

Moving NoticeFor the sake of managing the internal administration of the company, a representative of the company must always be notified when moving in or out of a flat.

Violation of RulesViolation of the rules and regu-lations may lead to a liability for damages and/or termination of the rental agreement.

KIINTEISTÖ-KYS OYRULES AND REGULATIONS

In order toensure problem-free living,

please remember to take otherresidents into consideration. Read the rules and regulations so that you know

what to do.

18 19SMOOTH EVERYDAY LIVING SMOOTH EVERYDAY LIVING

Ecological and Economical Living

KIINTEISTÖ-KYS OY ENVIRONMENTAL POLICY

At its meeting on 30 November, 2016, the board of Kiinteistö-KYS Oy approved of the company’s

environmental policy. Kiinteistö-KYS Oy shall agree to reduce its energy consumption, increase

the use of renewable energy and reduce the volume of mixed waste produced by its residents

by making waste sorting and recycling easier. These measures are undertaken under the coor-

dination of the Environmental Coordinator and they aim to raise the environmental awareness

of staff and residents and also require our interest groups to apply environmentally respon-

sible methods. Kiinteistö-KYS Oy shall agree to reduce the carbon footprint of rental housing

operations as a whole.

Ecological and economicalactivities provide clear savings. They also improve the comfort of living – and the nature will

thank you…

Residents themselves are ex-perts in their living condi-tions. As our customer, you can influence how you live – for real. Everyone may take part in joint events and influ-ence the comfort of living. The resulting neighbourhood net-works improve safety and the quality of life. Resident activities involve work on behalf of one’s own building. Taking part in res-ident activities is voluntary. So there is no need to be dis-couraged even if all the resi-dents are not involved.

Why Take Part inResident Activities?Resident activities involve a wide range of actions on be-half of the living environment. Joint activities do not require a major effort, and everyone can take part according to his/her skills and capacity. Even small gestures inspire others to build a communal spirit and thereby make liv-ing more comfortable. Ideas are created so that they can be put to practice – and resi-dent activities provide a way to do so!

Residents’ Committees are given an annual appro-priation that may be used to buy refreshments for volun-tary yard maintenance events and make joint purchases.

How to Get Involved?Everyone who is ready to help can get involved in resi-dent activities. If you want to improve the comfort of your building and take part in man-aging its affairs, go for it! You can get started by boldly ad-dressing issues at the build-ing’s joint events, meetings or even in the yard with the other residents. A Residents’ Committee can be established in a joint residents’ meeting. Please contact the customer service, if necessary, and we will be happy to tell you more.

Resident activities area source of joy

20 21SMOOTH EVERYDAY LIVING SMOOTH EVERYDAY LIVING

Resident Activities

DO NOT COVER THERADIATORS with e.g. curtains or place a sofa right next to a radiator; laundry may also not be dried on top of the radiators.

Domestichot water20%

Householdelectricity

30%

Heating50%

HOW

IS ENERGY USED AT HOME?

HOW

IS

ELECTRICITY USED AT HOME?

Lightingand others

26%

Cooking23%

Laundry 6%

Refridgerationappliances

18%

Householdelectronics

27%

HOW

IS WATER USED AT HOME?

Laundry13%

Bathing39%

WC26%

Kitchen22%

General Instructionsfor Ecological Living

HeatingHeating accounts for up to half of the energy consumption of a typical household. The rec-ommended indoor tempera-ture is 20–22°C, which allows the home to remain pleasant-ly warm and keeps the indoor air fresh. The temperature of the bedroom should be slight-ly lower.

Use of WaterIt is a good idea to consider your water consumption hab-its. You should particularly keep an eye on the use of hot water, because it is twice as expensive as cold water.

• Only wash full loads of laundry and dishes.• Do not wash the dishes under running water.• Close the tap whenever you do not use water, for example when shampooing your hair and applying soap.• Immediately notify the maintenance company of a leaking tap or toilet.

ECOCOMPASS ENVIRONMENTALPROGRAMME

Kiinteistö-KYS Oy implements its environmental policy using the EcoCompass environmental programme, which received the EcoCompass certificate on 27 September, 2017. In its environmental programme, Kiinteistö-KYS Oy focuses on the following areas:

• Reducing the volume of waste • Saving energy and shifting towards green electricity • Making acquisitions that are more favourable towards the environment • Taking environmental issues into consideration when buying products or services from subcontractors

The areas of focus are assessed and reselected at least every three years. The environmental programme, which is verified annually, can be found on the website of Kiin-teistö-KYS Oy at: https://kiinteisto-kys.fi/yrityksesta/kiinteisto-kys-oyymparistopolitiikka/.

Kiinteistö-KYS Oy uses renewable energy in the form of photovoltaic systems in the following buildings: Taivaan-pankontie 8A–D, Haapaniementie 22, Hermanninaukio 2, Pyörönkaari 9 and Kypäräkatu 7. The new building at Taivaanpankontie 10F will also have a photovoltaic sys-tem. Their combined capacity is approximately 80 kWp.

Use of ElectricityA third of the energy of a typ-ical household is consumed by domestic appliances, elec-tronic devices and lighting. You can lower your electrical bill by using electricity sensi-bly. Do not leave electrical ap-pliances and the lights on for no reason.

Waste ManagementAll housing cooperatives sort mixed waste, bio-waste, pa-per, cardboard, glass, metal, plastic and batteries into sep-arate containers. It is impor-tant to sort waste correctly, because the majority will be recycled or utilised as energy.It is prohibited to bring e.g. discarded electrical and elec-tronic equipment, furniture or hazardous waste, such as medicines, accumulators or paints, to the waste collec-tion point of a housing coop-erative. They must be taken to the nearest recycling point, which can be found at www.jatekukko.fi.

22 23SMOOTH EVERYDAY LIVING SMOOTH EVERYDAY LIVING

3. Moving Out, Termination of Tenancy

The tenant is responsible for making sure that the notice

arrives on time.

Rental Agreement TerminationWhen a tenant gives no-tice to terminate a rental agreement, the term of no-tice is one month. The term of notice is calculated from the last day of the calendar month during which the no-tice to terminate the agree-ment has been given. Notice is given in writing at our of-fice or by using the electron-ic form at https://kiinteis-to-kys.fi/asukkaan-palvelut/lomakkeet/irtisanomisilmoi-tus/. Confirmation of the no-tice requires electronic bank-ing identifiers. The notice of termination must arrive at the office of Ki-inteistö-KYS Oy no later than the last day of the month. After giving notice of ter-mination using the electronic form, you will receive a confir-mation e-mail to the e-mail ad-dress that you have provided once we have processed the notice (the next working day, at the latest). The confirma-tion that we send will include instructions related to mov-ing out and the invoicing rates for residents. If you do not re-ceive this confirmation, the notice of termination has not arrived. You can also check that the notice of termination has arrived by calling our cus-tomer service, tel. (017) 288 6800. The tenant is responsi-

ble for making sure that the notice arrives on time. A fixed-term agreement ends at the expiration of the term, unless the agreement is renewed.

Move-out CleaningAt the end of a tenancy, the flat must be cleaned before moving out. It is nicer for the next resident to move in when the flat has been prop-erly cleaned. When a resi-dent gives notice of termina-tion, he or she is given move-out cleaning instructions for the flat. Enough time should be reserved for cleaning, and you can begin well in advance before the move by e.g. wash-ing the windows and wiping the cupboards. Flats that will be renovated must also be cleaned before moving out.

Move-out Check and Handing Over the KeysBefore moving out, the resi-dent must schedule a move-out check with a mainte-nance person. A move-out check can be done well in ad-vance before the final move.Residents may agree be-tween themselves on hand-ing over the keys, but the keys must be signed for in the key register at the office. If it is not possible to direct-ly hand the keys over to the new resident, one key must

be brought to the office well in advance before the end of the rental agreement. If the residents agree to give up the flat early, they must al-so mutually agree on the pos-sible distribution of rent and the standard of cleaning.

Refunding the DepositThe deposit is one of the fun-damental terms of a rental agreement. The lessor will use the deposit to cover any unpaid rent and e.g. all of the repair costs that are incurred if the flat has been managed carelessly. At the end of a ten-ancy, the lessor may also de-duct a share of the deposit that corresponds to the cleaning costs if the flat has not been cleaned thoroughly enough. The resident may also receive an additional invoice for re-pair and cleaning costs if the deposit is not large enough to cover the costs. The deposit will be refund-ed to a tenant at the end of a tenancy on the condition that there have been no problems with the payment of rent, the keys have been returned and the flat has been cared for. In buildings where water is in-voiced according to consump-tion, a balancing invoice will also be provided when mov-ing out. The balancing invoice must be paid before the de-posit can be refunded.

24 25MOVING OUT, TERMINATION OF TENANCY MOVING OUT, TERMINATION OF TENANCY

• Vacuum and wash all of the floors of the flat.

• Wipe any stains off the doors, walls and glass surfaces. Pay special attention to deliming.

• Defrost and clean all of the refrigeration equipment in the kitchen, turn the power off and leave the doors open.

• Clean the other domestic appliances and kitchen cupboards inside and out. Remember to also clean behind the appliances and clean waste baskets, oven trays and racks.

• Wash the air ventilators. Do not adjust the controls of the air ventilators when cleaning them.

• Remove your own dishwasher; it may not be left in the flat. Re-install the cabinet if you have removed it from under the counter. Remember to place plugs on the drain pipe joint of the dishwasher that leads to the drain and the incoming water-supply pipe.

• Clean the toilet bowl, hand basin, floor drain and air ventilator in the bathroom. Clean the sauna. Pay special attention to deliming.

• Re-install removed ceiling boxes.

• Remove window blinds on top of the window panes. Those between the panes may be left where they are.

• Wash the windows and wipe the window sashes (only the inner window panes in the wintertime).

• Hooks for hanging pictures etc. on the walls of the flat may not be removed.

• Clear out the balcony and the storerooms. No personal property may be left in the flat or in the storerooms.

• Close all doors and windows.

Emergency Instructions

EMERGENCY NUMBER 112When you call the emergency number 112:• Answer the questions.• Follow the instructions provided.• Do not hang up until you are told to do so.If the emergency number is temporarily busy, do not hang up!

EMERGENCY EVACUATIONIf there is a fire in your flat, exit the flat quickly.Close all doors behind you.If the fire is elsewhere, the safest place is most likely your flat. Do not go out into the smoke!Go to the joint assembly point if it is safe.Using the lift is prohibited in all emergencysituations.

IN CASE OF A FIREDo not go out into the smoke!

When you hear the sound of a fire detector or notice smoke, take immediate action:

Save yourself and those in danger.Call 112.Warn others.Extinguish the fire if you can do so safely.Confine the fire by closing the doors.Direct the fire services to the scene.

If the fire is elsewhere and there is smoke in the stairway: Stay in your flat and close the doors and other openings. Let the authorities know where you are.

GENERAL ALARM SIGNALThe general alarm signal is sounded by the authoritiesto warn the population about gas, radiation or other danger.Go or stay indoors. Do not go to an air raid shelter,unless the authorities tell you to do so.Close all doors and windows, vent holes and airconditioners. Turn on the radio and calmly wait for instructions.Avoid using the phone to keep the phone lines free.Do not leave the area unless the authorities tell you todo so. Otherwise you may put yourself in danger.

EMERGENCY FIRST AID INSTRUCTIONSEveryone can help!The least you can do is call 112.

ENSURE BREATHINGBring your cheek closer, is the person breathing?If yes, turn the person onto their side and turn the chin away from the chest. Monitor the breathing. If the person is not breathing, start cardiopulmonaryresuscitation (CPR).

ENSURE BLOOD CIRCULATIONStop heavy bleeding by applying direct pressure to the wound with your hand. Remove tight clothing.

EMERGENCY ACCESS ROADDo not prevent others from saving human lives!Keep emergency access roads clear.

Emergency plans for each property can be found on the website at: https://kiinteisto-kys.fi/asukkaan-palvelut/asuminen/pelastussuunnitelmat/

112WHEN DOING A MOVE-OUT CLEAN:

26 27GENERAL GENERAL26 POIS MUUTTAMINEN JA VUOKRASUHTEEN PÄÄTTYMINEN

28 29GENERAL GENERAL

KEYS, LOCKSMaintenance of the original lockObtaining additional keysRekeying the lock of the outer doorInstallation and maintenance of a security lock**Installation and maintenance of a door chain and burglaryprotection (must be left in the flat without charge)

OUTER DOORS OF THE FLATLubricating the hinges and the original lockRepairing and replacing seals X*Repairing the door and its original accessories X*Installation and maintenance of a door viewer**Keeping the door panel and the front of the door cleanSnow clearance in front of the doorPreventing slipperiness in front of the door

WINDOWSRepairing and replacing sealsRepairing fittings and other window furnitureReplacing window panesPainting and repairing window sashes and framesRepairing balcony glazing installed by the company

INTERIOR DOORS OF THE FLATLubricating the hinges and locksRepairing the doors and their original accessoriesPainting the doors and frames

WALL, CEILING AND FLOOR SURFACESPainting the wallsRepairing the wall surfaces of wet roomsRepairing the sauna panellingPainting the ceiling surfacesRepairing and replacing the flooringMonitoring the condition of the floors and walls of wet roomsRefurbishing the balcony surfacesKeeping the balcony cleanCleaning the drain holes of a balconyCleaning the roof outlets and funnels in the autumnPainting permanent fixturesRefurbishing permanent fixturesRefurbishing the dishwashing counterRepairing or replacing the benches in the flat’s own saunaCleaning and refurbishing the benches in the flat’s own sauna

HEATINGVenting radiatorsInitial adjustment of radiatorsRepairing and maintaining radiator valvesKeeping radiators clean

VENTILATIONCleaning exhaust air valvesAdjusting and repairing exhaust air valvesCleaning the ventilation ductsCleaning the replacement air valvesCleaning or replacing the filters of replacement air valvesAcquiring new filters for replacement air valvesCleaning the cooker hood grease filter (recommended at least 4 times/year)Obtaining a new cooker hood grease filterRepairing the cooker hoodCleaning or replacing the filter of the flat ventilation equipmentObtaining new filters for the flat ventilation equipmentMaintaining and repairing the flat ventilation equipmentDemand-controlled use of the flat ventilation equipment

N.B. Tasks marked with an X* must always be done by a qualified professional assembler.**must be left in the flat without charge

OBJECT AND TASK

OBJECT AND TASK

COMPANY

COMPANY

COMP.

COMP.

BY CASE

BY CASE

RESIDENT

RESIDENT

RESID.

RESID.

MAINT. OBLIGATION

MAINT. OBLIGATION

COST LIABILITY

COST LIABILITY

Division of Responsibility

30 31GENERAL GENERAL

WATER SUPPLY AND DRAIN FITTINGSCleaning the aerator nozzles of tapsInitial adjustment of tap flow ratesReplacing the shower hose and hand-held showerRepairing and replacing the tapsRepairing the toilet bowlRepairing the washbasinsConnecting a dishwasher and a washing machine X*Installing a dishwasher tap X*Obtaining and installing a plastic drip pan under the dishwasherCleaning the water trapsCleaning the floor drains and water trapsRepairing the water traps and floor drainsClearing clogged drains (when caused by the resident,the resident is liable for the costs) Monitoring the taps and the toilet for leaksPipe leaksReading the flat-specific water meters

APPLIANCES AND DEVICESObtaining and replacing lamps and fluorescent tubesObtaining and replacing fluorescent lamp startersRepairing permanent light fixtures and their globesObtaining and replacing fusesRepairing sockets and switchesInstalling interior lampsObtaining and repairing antenna cordsObtaining and repairing data cablesObtaining and replacing lampsObtaining and replacing indicator lampsObtaining and replacing batteriesRepairing and maintaining the sauna stoveObtaining and replacing the sauna stove stones(make sure that the stones are suitable for the stove)Cleaning the condensers of refrigeration equipment(recommended at least once a year)Cleaning the melt-water drain of refrigeratorsObtaining and maintaining fire detectors (in new buildings, fire detectors are provided by the cooperative)Repairing and maintaining the stove and refrigeratorCommon antenna devicesObtaining IT connections and additional TV channels

DESIGNATED YARD AREA OF A FLAT

Keeping the yard clean, taking care of lawns and bushes

Keeping the residents’ entrance clean, snow clearance and

sanding in terraced houses and balcony access blocks

OTHER YARD AREA

Taking care of the lawns and bushes

Ploughing the snow and sanding the parking area

Managing the maintenance of playgrounds

Making sure that the outdoor waste containers and waste

collection facilities are tidy

OTHER

Flag-raising on official and customary flag days

Obtaining and maintaining a home insurance

N.B. Tasks marked with an X* must always be done by a qualified professional assembler.

OBJECT AND TASK OBJECT AND TASK

COMPANY COMPANYCOMP. COMP.BY CASE BY CASERESIDENT RESIDENTRESID. RESID.

MAINT. OBLIGATION MAINT. OBLIGATIONCOST LIABILITY COST LIABILITY

Division of Responsibility

FOR

CONTACT INFORMATION

Street addressKiinteistö-KYS OyTaivaanpankontie 8 D70200 Kuopio

Websitewww.kiinteisto-kys.fi

Electronic forms for residentswww.kiinteisto-kys.fi/lomakkeet• Flat application form• Flat card• Notice of termination• Service request to a maintenance person• Notice of a change in information

E-mailasiakaspalvelu@kiinteisto-kys.fifirstname.lastname@kiinteisto-kys.fi

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Resident Secretaries

Paula LatvalaTel. 017 2886 800Tiina Lehtiranta-SavolainenTel. 017 2886 804

Customer Service ManagerRiitta SavolainenTel. 017 2886 803

Property Maintenance and On-Call ServicesLassila & Tikanoja OyjTel. 010 636 5000

CEOJuhani SimpanenTel. 017 2886 802

Property Managerand Environmental CoordinatorToni HelinTel. 017 2886 806