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Page 1 STOKE NEWS A message from David Hello and welcome to the October edition of Stoke News. This edition celebrates your generosity in helping to raise money for others less fortunate, and I’m incredibly proud of the money raised and the spirit of the events that have taken place. I’m really excited about our upcoming staff briefings where we’ll be answering your questions, and listening to your ideas about how we can improve what we do. We will also be talking about how our communications group are going to play a bigger role in collating your on-going feedback to help shape a better future for staff and the customer. I look forward to meeting with you soon. Keep up the hard work. David Mawson, regional managing director David Mawson looks forward to the staff briefings. 2013 October Edition Visit from the Mayor Kieran celebrates ‘A Grade’ Revamp Page 4 Page 3

Kier Stoke newsletter_October 2013 edition

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Page 1

STOKE NEWS

A message from David Hello and welcome to the October edition of Stoke News. This edition celebrates your generosity in helping to raise money for others less fortunate, and I’m incredibly proud of the money raised and the spirit of the events that have taken place. I’m really excited about our upcoming staff briefings where we’ll be answering your questions, and listening to your ideas about how we can improve what we do. We will also be talking about how our communications group are going to play a bigger role in collating your on-going feedback to help shape a better future for staff and the customer. I look forward to meeting with you soon. Keep up the hard work.

David Mawson, regional managing director David Mawson looks forward to the staff briefings.

2013 October Edition

Visit from the Mayor Kieran celebrates ‘A Grade’ Revamp Page 4 Page 3

June 2013

Lord Mayor visits Kier Stoke Lord Mayor, Sheila Pitt, and consort, Barry Pitt, paid a visit to Kier Stoke to discover how our award winning service came to be. The day began with a presentation highlighting the massive improvements Kier Stoke has achieved in customer service, cost reduction and staff development. Followed by a tour of the depot, and even a sit on our supply scooter. The Mayor said: “The visit has given me the chance to see first-hand how the improvements are making a difference to the lives of our city residents and I look forward to seeing the continued successes.”

News from Stoke 1

STOKE NEWS

Lord Mayor, Sheila Pitt, and Consort, Barry Pitt.

Some of the improvements we shared with the Lord Mayor

Measure Then Now

Average cost of a repair

£85 £68

Average time taken to complete a repair

13 days 3.2 days

Customer satisfaction score

96% 99%

Access gained first time

84% 98.4%

News from Stoke 2

Staff Briefings COMING SOON

Our staff briefings are a great opportunity to tell you about how the business is performing and listen to your questions and ideas face to face. We’d like you to send in your questions ahead of the briefings so we can make sure we prepare a considered response to share with you…

Send you questions and ideas to our communications executive, Kieran Young.

07583333120

[email protected]

ASK YOUR QUESTION IN CONFIDENCE All questions will be put to the presenting panel anonymously.

Shaun Osborn shows his animal side!

OCTOBER 13

Kier Stoke held a ‘bring a pound’ to work day to raise funds for cancer charity, Douglas Macmillan. Staff were asked to donate a pound and come either in dress down, or a onesie. Lots of people donated and we raised £114. Shaun Osborn, always looking to role model, and raise money for good causes, was the only one daring enough to sport this feisty little tiger number. Grrrr.

Tenant with Kier Stoke’s mascot Kieran Kier Stoke to provide ‘A Grade’ school refurbishment Glebe Primary School in Fenton is set to gain improved facilities thanks to Partnership Kier Stoke, which is undertaking the construction of an extension along with additional refurbishments to a value of £750,000. The extension will replace existing mobile classrooms and comprises four new permanent classrooms along with brand new toilets, changing rooms, cloak areas and storage rooms.

The works have begun on site now that pupils at the school have finished their SAT exams this summer, ensuring their revision and tests were not disrupted. Now that construction has started, temporary classrooms have been installed by Kier Stoke for the duration of the improvements allowing school life to continue unaffected. Kier regional managing director, David Mawson, said: “This is an exciting project for Glebe Primary School which will see it gain improved facilities and a refreshed environment for its pupils and local community.”

Students with Contracts Manager Jason Tighe, Wayne Lymer and Richard Cummings

“With the addition of temporary classrooms, we are confident the school will be able to continue as normal while the works take place and pupils will be able to start the new year with brand new facilities to enjoy.” Head Mistress, Suzanne Oakes-Smith said: “We are excited to welcome Kier Stoke to our school and are looking forward to seeing the improvements take place over the coming months. The new facilities will enhance the learning environment we offer and benefit our pupils in their learning.”

Super cute!

News from Stoke 3

STOKE NEWS

We’d like to thank everyone who supported the 21 Years of Kier fundraising event on Friday 28 June – it was a great success. We’re pleased to announce that we raised a fantastic £104.40 pence for Barnados. Congratulations to: Joint 1st place to Emma Mawson and Wain Minchin in the cupcake competition

We’d like to thank everyone for supporting all of our fundraising events – we couldn’t do it without you.

1st place awarded to Garry Walsh and Glyn Humphrey in the 21 years of Kier quiz

1st place to the bids team for the bonny baby competition

Kieran celebrates

21 years

Winning cakes by Emma Mawson and Wain Minchin

Danny and Kieran steal the cakes!

Amy accepts the prize for the bonny baby competition.

Fit as a fiddle! Purchase ledger administrator, Bo Ekman was caught on candid camera on Sunday 9 June at the Potters Arf marathon, Hanley. After completing the 110 mile Dougie Mac bike ride just weeks before, Bo managed to complete the half marathon in 2:01:29.

We’d like to congratulate Bo on his fantastic achievement.

News from Stoke 4

OCTOBER 13

News from Stoke 5

THE MARC HUGHES FOOTBALL TOURNAMENT

Colleagues, friends, family and even our Sub-Contractors (Brenden Fern and Carrington Scaffolding) came together to compete in a five-a-side football competition to raise funds in memory of Stoke plumber, Marc Hughes, who sadly passed away from a brain tumour in 2008. Ten teams took part in the competition helping to raise over £700 for charities children’s charity, Barnados, and cancer charity, Douglas MacMillian. While the players carved up the turf, children and families took part in variety of activities including a colouring competition, beat the goalie and a dancing competition. Additional support was received from local businesses in the form of cheque, cash and prize donations. The raffle sported some attractive prizes including, a £50 Love2shop voucher, digital radio and paintball experience for ten people!

Semi Final results

Final results

Teams Results

Mighty Ducks 4

vs

Carrington Scaffolding 0

Galactio's 3

vs

Green Army 1

Teams Results

Mighty Ducks 1

vs

Galactio's 3

£700 raised in memory of Marc

STOKE NEWS

"I know Marc would have been really proud to know his work colleagues have done this in his honour. The tournament will be held every year and it's nice to know his memory will carry on for years to come."

Mark McGill

News from Stoke 6

OCTOBER 13

Team Galactico’s scooped the

winner’s trophy

PICS FROM THE DAY

Girlfriend and daughter of Marc Hughes are proud to be part of the day

Editor: Kieran Young Tel: 07583333120

Email: [email protected]

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Movember Men across the UK will be growing a moustache to raise money and awareness for Prostate cancer.

Swishing Party Bring unwanted clothes and swap them with each other update your wardrobe for free! Left overs will be donated to charity.

Festive activities Our festive activities include a mince pie eating competition, a raffle and a present wrapping service. Look out for more details.

Thanks to everyone who supported our Bagathon.

We managed to donate 9 bags of goodies which included, books, DVDs and CDs. Thanks to everyone who donated. This will support fundraising for the British Heart Foundation.

13 Nov