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 HISTORY  Kentucky Fried Chicken (KFC)- one of the most known fast food chains in the world started in the early 1930's by Colonel Sanders in the Southern USA as a small franchise operation. Colonel Sanders has become a well known personality throughout thousands of  KFC restaurants World wide. Quality, service and cleanliness (QSC) represents the most critical success factors to KFC's global success. MISSION STATEMENT “To sell food in a fast, friendly environment that appeals to pride consci ous, health minded consumers  KFC PAKISTAN: Presently KFC is branched out in ten major cities of Pakistan (Karachi, Lahore, Rawalpindi, Faisalabad, Multan, Gujranwala, Peshawar,  Sialkot, Hyderabad, and Islamabad) with 45 outlets nation-wide. Opening the  first KFC outlet in Gulshan-e-Iqbal, Karachi in 1997, and KFC wore the title of being the market leader in its industry. Serving delicious and hygienic food in a relaxing environme nt made KFC everyone’s favorite. Since then, KFC has been constantly introduc ing new products and opening new restaurants for its customers.  In Pakistan totally Chicken buy from Pakistan i Poultry Forms, and also this Chicken is 100% Halal.

KFC - Maz

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ORGANISATION CULTURE

 Big on diversity in the workplace

- Promotes differences in background,

ethnic cultures, and values

- Team-oriented environment 

- Focuses on teaching everybody something new

- Promotes unity in the workplace

- Focuses on building relationships and creating diversity and commitment 

within the company and amongst employees and customers

S.W.O.T ANALYSIS

 Strength•  Refocused international strategies• Competitive marketing strategy• Distribution strategy

Weakness•  Management Shift •

Conflicts between KFC and PepsiCo cultures

Opportunities •  International Appeal to American products•  Economies of Scale and ScopeThreats• Consumer health food trend •  Saturated fast food industry in the U.S. market 

MARKET STRATEGIES

KFC Target Market 

 KFC targets the young generation, as here in this country the young

generation is more towards eating out and is more energetic. It targets the

early single segment that is the upper class.

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 Aggregation Strategy

 KFC does not need aggressive marketing

or advertising because Brand is strong enough.

 Market Segmentation

 Previously they were focusing on single segment 

that was through Niche Marketing by offering

“Combo Deals” . Now they are focusing more on other classes as well. They

are dealing in masses by introducing value deals; most recently introduced 

“Zinger Junior” .

 BenefitsColonel’s value combo meals introduced previously were expensive and 

so there were less sales but through their recent offers, they have increased the

sales by offering low prices.

 Purpose

 Inflation highly affects the purchasing power of the customers. And here

the purchasing power of many customers is low. To cover this major segment,

they have introduced affordable meals, so that it is in reach of the masses.

Want Specification

The people here need a friendly and family restaurant, which must be

affordable for them.

BRANDING AND SLOGAN

 Brand Name:  KFC ® 

Color:  Red, white

 Symbol: Colonel Harland Sander’s

 picture with KFC logo.

 Slogan: “ Today Tastes So Good” 

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RECEPTION

✔    Believe in value creation.

✔    Provide ultimate choice of quick service restaurants for consumers.

✔   Won the hearts of millions of Pakistanis

CONCLUSION

 KFC is a very strong chain of fast food restaurants with more than 10,000

restaurants all over the world. Being in “Maturity Stage” it has high

opportunities of introducing its new products and deals. In Future it will be

expanding its chain by introducing more outlets in Pakistan as well as in other 

countries.

References:

www.kfc.com

www.cogmap.com

http://en.wikipedia.org/wiki/KFC

http://www.kfcyumcenter.com/