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Welcome to KFCPresented By :
Srijan Chandrayan - 121Amit Goyal - 133Puneet Mehta - 143Sanjay Kichloo - 178Sanchit Agrawal - 181
About The Industry
Fast Food Industry
Fast food restaurants represent one of the largest segments of the food industry
With over 200,000 restaurants.$120B in sales in the U.S. aloneFast food restaurants, also known as quick service
restaurants (QSRs)Highly fragmented industry with top 50 cos. Having
25% market share.Among the major fast food chain hamburger
restaurants are 50% of the market, while sandwich, pizza, chicken, snack shops are 10% each.
Customers consume 60% of food off-premises.
Major players in fast food in India
McDonalds 132 outletsKFC 72 outletsPizza hut 147 outletsDominos Pizza 274 outletsCafé Coffee Day 833 outletsBarista 200 outlets
About The Company
YUM! Brands Inc.
Yum! Brands Inc. (NYSE: YUM) is the world's largest fast food company
35,000 restaurants
Present in over 110 countries
Yum! Brands, Inc. global system sales totaled more than $22 billion
Yum! Brands, Inc., is a Fortune 300 company
Yum restaurants include KFC, Pizza Hut, Taco Bell, Long John Silvers (LJS), A&W, Pasta Bravo, Wing Street, and East Dawning
KFC Facts
KFC is based in Louisville, Kentucky, and is the world’s most popular chicken restaurant chain.
Founded by Colonel Harland Sanders in 1952.
More than 11,000 outlets
85 countries and territories around the world.
8 million customers each day.
Yum! Brands is run by David Novak,
Chairman & CEO
KFC Division is run by Cheryl Bachelder,
President and Chief Concept Officer
From $105 to 7.2 Billion in 50 years 1952, Col. Sanders started franchising his recipe door to door financed
by his $105.00 SS Check
1964, Col Sanders had more than 600 franchised outlets in the US and Canada.
1964, Sold his interest in his company for $2 million to a group of investors.
1966, KFC went public
1969, Listed on the NYSE
1971, KFC was acquired by Heublein Inc. for $285 million.
1982, Heublein & KFC Inc. was acquired by RJ Reynolds
1986, RJ Reynolds & KFC, was acquired by PepsiCo, Inc. $840 million.
1997, PepsiCo, Inc. spined it into independent Tricon Global Restaurants.
2002, Tricon changed it's corporation name to Yum! Brands, Inc.
BCG Matrix
Europe
? Asia
USA Latin America
Macro Factors
Micro Factors
KFC
Graphic 3 (Source: Kotler et al 2003) Micro Environment
Company Competitors
Consumers
Internal Factors SW
• Strengths– Multi branding Strategy
for YUM!
– Goodwill and reputation
– Employee Loyalty
– Global Expansion
– Customer Loyalty
– Ranks highest among all chicken restaurant chains
Weaknesses Conflicting Corporate
Cultures
No defined target market
Time it takes to market new products
losing market share
Lack of Localisation Strategy
External Factors OT
Opportunities International Appeal to
American products
Economies of Scale and Scope
Large Youth population
New variety
Threats Growing Competition
Consumer health food trend
Saturated fast food industry
Yum! Brands = 30000 units ( KFC = 11981, PH = 11960 and others)
*In thousand
Yum! Brand Inc. Competition
Yum! International
Segmenting KFC
Geographic Region- Calcutta, Delhi, Bangalore, Hyderabad, Mumbai City- Urban Areas, metrosDemographic Targeted on: upper- middle, middle Family- full nest Psychographic Motivations Personality Perceptions Learning
•Initially KFC targeted detached personality people, offering only individual meals of international taste
•Later they changed their target to families
Poter’s Generic Strategy
Porter’s 5 Forces Model:
Threat of buyers bargaining power Highly Elasticity (high demand fried
chicken) Too many options and substitutes
FMCG, McDonald etcThreat of suppliers bargaining
power Bargaining power of suppliers is low. Fixed ratesThreat of intense segment rivalry Low entry barriers Too many big giants in the market
like McDonalds Subway AFC
Threat of substitute products There are a lot of competitors in the
market making substitute chicken products in the market
Threat of new entrants Low entry barriers
Primary objective is to take advantage of the potential growth in other countries, to establish a strong position and to develop their image.
Key Success Factors are ever continuing cost savings through R&D, innovations and use of new technology to work efficiently.
These success techniques will lower costs and increase profits in the industry.
Some Basic Strategies
Some Basic Strategies
KFC uses an integrated low cost/ differentiation leadership, since it can count on its brand name and original taste and recipes to be unique while at the same time compete on price using the benefits of cost savings from economies of scale.
Our recommendations to KFC
KFC CafeteriaMarket DevelopmentConcentric Diversification
Similar to Furrs or Lubys
Fast food with traditional restaurant environment
Reaching out to a new market
KFC GroceriesProduct DevelopmentMarket PenetrationConcentric Diversification
Similar to Taco Bell groceries
Advantage of Name Recognition
Frozen MealsChicken Breading Mix