Key Trends in Employee Engagement 2018

Private Companies

2017 2018

Private company size Average BCI score

Difference(2017-2018)

An overall decline in levels of engagement across private companies.

A Best Companies Index (BCI) score measures the level of engagement in an organisation. Scored out of 1000, the higher the BCI the more engaged employees are.

2017 vs 2018: A year-on-year comparison

Big (3,000+ employees)

Mid (250 – 2,999 employees)

Small (50 – 249 employees)

685.5 679.7 -5.8

692.7 688.2 -4.5

702.4 696.7 -5.7

What is BCI?

To find out more, visit www.b.co.uk or call us on 01978 851 220

Correlation of the 8 workplace engagement factors and overall levels of engagement. Data from the 2018 b-Heard survey.

Leadership and management consistently have the strongest relationship with overall engagement.

To determine the key drivers of engagement we provide information on how the 8 workplace engagement factors correlate with engagement using the Pearson Correlation model.

Measured out of a score of 1, the higher the score, the greater its relationship with levels of engagement.

What impacts engagement?

What is correlation?

Pear

son

Cor

rela

tion

(r)

Factors

1.00

0.95

0.90

0.85

0.80

0.75

0.70

0.65

0.60Leadership My Manager My Company Personal

GrowthMy Team Giving

Something Back

Fair Deal Wellbeing

How employees rate the service provided by their organisation and their levels of engagement. Data from 595 participating companies in the 2018 b-Heard survey.

Customers and clients are more satisfied when employee engagement levels in an organisation are high.

How does engagement affect service?

This

org

anis

atio

n pr

ovid

es a

gre

at s

ervi

ce

to it

s cu

stom

ers/

clie

nts

(%)

100.0

95.0

90.0

85.0

80.0

75.0

70.0

65.0

60.0

55.0

50.0500 550 600 650 700 750 800 850 900

Engagement (BCI Score)

Number of private companies surveyed:

Total number of employees who participated:

638 216,509Number of private companies surveyed:

Total number of employees who participated:

638 216,509

5 year returns of FTSE 100 in comparison to the 2018 Best Companies Accredited companies (excluding Ones to Watch accreditation).

Best Companies accredited companies outperform the FTSE 100.

How does engagement affect performance?

250

200

150

100

50

02013 2014 2015 2016 2017

The Best Companies star accreditation programme is the UK standard for workplace engagement.

Companies achieving a BCI score of at least 600 receive an accreditation.

144 1 star accredited

companies

139 2 star accredited

companies

112 3 star accredited

companies

136 Ones to Watch

accredited companies

What is a Best Companies accreditation?

Gro

wth

(%)

Star Accredited FTSE 100

To find out more, visit www.b.co.uk or call us on 01978 851 220

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