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UNIVERSITY OF ILLINOIS ALUMNI ASSOCIATION presentation to the UNIVERSITY OF ILLINOIS BOARD OF TRUSTEES May 31, 2012 Key Performance Metrics for Alumni Engagement

Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

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Page 1: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

UNIVERSITY OF ILLINOIS ALUMNI ASSOCIATION

presentation to the

UNIVERSITY OF ILLINOIS BOARD OF TRUSTEES May 31, 2012

Key Performance Metrics for Alumni Engagement

Page 2: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

• Based on mission of Engagement, United Action and Leadership

• Acknowledges entire life cycle of the alumni relationship

• Broader, more inclusive community

• Alumni-centric methodologies

Identifying the Right Metrics

Page 3: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

• Leadership

• Advocacy

• Scalable IT

• Mass Marketing and Communications

Strategic Thrusts

Page 4: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

• Association Board of Directors 30

• Association Committees 48

• Campus Alumni Advisory Boards 72

• Internal College Alumni Boards 684

• External Alumni Group Boards 499

• Student Alumni Ambassador Boards 16

• Awards and Recognition 355 ______

ANNUAL TOTAL 1,704 Alumni

Service and Achievement The Pipeline of Alumni Leaders and Volunteers

Page 5: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

Illinois Connection The Alumni Political Voice

0

2000

4000

6000

8000

10000

12000

Page 6: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

Illinois Connection The Alumni Political Voice

0

2000

4000

6000

8000

10000

12000

= Advocacy

Campaign

Page 7: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

UI Alumni Network The Viral Engagement Tool

0

5

10

15

20

25

30

35

40

45

50

2009 2010 2011 2012

UI Alumni Network

Online Communities

0

50000

100000

150000

200000

250000

2009 2010 2011 2012

UI Alumni Network

Total Subscribers

Page 8: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

Key Performance Indicators

Total Alumni Base = 680,000+

Alumni Participation

Engaging 35% - 40% annually

Donating* 111,134 gave $894.9 million in Brilliant Futures campaign

(*Source: UI Foundation)

Page 9: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

Sources and Uses of Funds

Sources of Funds Uses of Funds

FY2013 Budget

UI

SOURCES

55%

ALUMNI

SOURCES

45% OPERATING

43% PERSONNEL

57%

Page 10: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

Benchmarking Peer Associations

$-

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

Operating Expenses for FY2011 Dollars in thousands

Median

Page 11: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

Benchmarking Peer Associations

$-

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

Net Worth for FY2011 Dollars in thousands

Median

Page 12: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

Benchmarking Peer Associations

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

180,000

Annual and Life Members As of 12/31/09

Median

Page 13: Key Performance Metrics for Alumni Engagement · Key Performance Metrics for Alumni Engagement ... The Pipeline of Alumni Leaders and Volunteers . ... Total Alumni Base = 680,000+

UNIVERSITY OF ILLINOIS ALUMNI ASSOCIATION Building Relationships for Life

www.uiaa.org