Kerry Gable Contracts Supervisor / Senior R.L.O

Address: 49 Lower Meadow, Harlow. Essex. CM18 7RE

Email: kerrygable@fastmail.fmTelephone: 01279492679 Mobile: 07446406970Linkedin: https://uk.linkedin.com/in/kerry-gable-78bbb653

PROFILE

An experienced professional with a solid understanding in the construction industry as a Contract Supervisor& Resident Liaison Officer. I have a wealth of man management, as well as procurement and budget control. I work well under pressure and have outstanding planning skills. My customer service skills are exemplary.

CAREER HISTORY:

January 2016 - Present Lakehouse Contracts

I am currently employed as a tenants support works and resident liaison officer for the roofing department currently based in Stevenage. Working on multiple scattered properties, opening 30+ roofs per week. Main duties including coordination of surveys, liaison with scaffold sub contractors, asbestos removal teams and roofers, mid term KPI and end of job KPI collection. Work in progress checks and final works quality checks. I also update several trackers to make sure the client can view our ongoing progress.

November 2015 - January 2016 Morgan Sindall

Employed as a resident liaison officer for the decent homes framework based in the South East and Anglia region, with responsibility of all schemes working directly with the contracts and site managers. Main duties including coordination of surveys, updating data sources to allow correct procurement of materials and allocation of workforce, as well as assisting with pre-start surveys and meetings, and initiation of site setup. Condition surveys as well as kitchen and bathroom surveys make up just a part of day to day duties undertaken. I used a bespoke BIW system to raise jobs and schedule work to be completed updating forms and letters on IMS.

September 2015 - October2015 Exertis

Supply chain co-ordinator for several account managers dealing with high volume purchase orders from retailers and placing orders and managing stock from vendors and manufactures. Constantly checking stock against

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order levels and producing spreadsheet reports for buyers. Updating Oracle with current stock availability. This was a temporary contract.

October 2014 - September 2015 CLC Contractors Ltd

Initially I was employed as the Resident Liaison Officer facilitating both the Watford & Kent division for the group. During this time I undertook various internal training courses and advanced quickly into a supervisory role, managing the R.L.O process with a junior member of the team, as well as managing operatives, sub contractors and site mangers on varied framework agreements, reporting directly to the Contract Manager for the appropriate scheme.

Since April 2015 I re-opened the Kent division with my colleague, which impacted on my roles greatly, taking a more direct management role for contracts, with al lot more focus on production of health and safety plans, RAMS, risk assessments, programming and snag lists/schedules, checking on mid term work in progress and end of work quality checks and handovers to client, still with my senior R.L.O responsibilities and training and managing a junior R.L.O.

March 2013 - October 2014 Busy Bees Nursery

Employed as an early years educator and Special Educational Needs and Disability co-ordinator and SENco representative for the nursery. Fully versed with the EYFS framework, I worked with the new paperwork implemented in September 2014. I also completed safeguarding courses in Hertfordshire and Essex and have my basic food hygiene certificate

Jan 2004 – Oct 2009 Spanish Residence Property Services

I was employed part time as a sales and customer service consultant which grew into my full time position at Spanish Residence as General Manager in charge of sales and customer service. I was responsible for the planning and management of the property maintenance division, on a daily basis I had to manager our direct workforce, procure materials and set targets accordingly, as well as liaise with our site foreman. My responsibilities included the management of the sales and marketing team and the administration and customer service team. This highly successful Spanish property company also gave me the opportunity to learn Spanish and which I can speak at an intermediate level.

1996 – 2003 The Mortgage Business PLC

Employed as a post offer clerk and customer service administrator and progressed to become the post offer and completions supervisor with a team of 15 staff that progressed mortgage applications towards full completion. With a full knowledge of obtaining registry details, updating

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the system and underwriters, CCJ and background checks and the sending of funds by BACS transfer.

1990 – 1996 Royal Sun Alliance Insurance

Administration and customer service based role in insurance, checking customer application forms and assessing insurance options. Contacting customers for further information and making an informed assessment and adding any terms and conditions/excesses to policies. Finally issuing motor and household insurance policy documents.

Qualifications

SSSTS certificate 2015 Asbestos awareness Health & safety at work Manual Handling CSCS card held expiry 2020 First Aid at work certificate Royal Institute of Insurance - Certificate of proficiency Basic food hygiene certificate Sign language certificate Safeguarding children certificate NVQ - City & Guilds Level 3 Diploma for the Children and Young

People's Workforce - Early Learning and Childcare pathway NVQ English exams passing at A* grade. 2014 NVQ Mathematics exam passing at A grade 2014

LANGUAGES

English – fluentSpanish – intermediateWelsh - basicSign -basic

References are available on request

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