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Kensington and Chelsea Multi-Agency Flood Plan Thames Breach/Overtop Flooding Controlled Document Public Version Issue Number 3 Date of Issue 04 February 2013

Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

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Page 1: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Multi-Agency Flood Plan Thames Breach/Overtop Flooding

Controlled Document

Public Version

Issue Number 3

Date of Issue 04 February 2013

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Issue No.3 (Public) / 04 February 2013 page 2 of 54

Publishing Information

Document Ownership

Kensington and Chelsea Borough Resilience Forum c/o Contingency Planning Unit (Secretariat) Royal Borough of Kensington and Chelsea Kensington Town Hall Hornton Street, Kensington, W8 7NX

Contact Telephone: 020 7361 3475 Fax: 020 7361 2753 Email: [email protected]

Plan Authors Contingency Planning Unit Royal Borough of Kensington and Chelsea

Publication History Issue 1 – 18th January 2010 Issue 2 – 26th April 2011 Issue 3 (Public) – 04 February 2013

Security Classification PROTECT Because of the details of emergency management, fallback centres and contact numbers, this document has been classified as PROTECT, and should only be shared with those with a particular need for it. A Public version is available with the restricted details removed.

Distribution Royal Borough of Kensington and Chelsea Metropolitan Police (Kensington and Chelsea Borough Command Unit) London Fire Brigade (Kensington and Chelsea Borough Command Unit) London Ambulance Service NHS Kensington and Chelsea Chelsea and Westminster Hospital NHS Trust

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Kensington and Chelsea Borough Resilience Forum Multi Agency Flood Plan - Thames Breach CONTENTS

Issue 3 (Public) / 04 February 2013 Page 3 of 54

CONTENTS

CONTENTS.................................................................................................. 3 1. INTRODUCTION ...................................................................................... 5 2. AIMS AND OBJECTIVES OF PLAN ........................................................ 6

2.1 Aims ................................................................................................ 6 2.2 Objectives ........................................................................................ 6 2.3 Overview of Flooding in the Borough ............................................... 7 2.4 Planning Assumptions ..................................................................... 8

3. OWNERSHIP AND AUDIENCE ............................................................... 9

4. THE RISK OF FLOODING ..................................................................... 10

4.1 Historical context ........................................................................... 10

4.2 Methodology .................................................................................. 10 4.4 Overview of Thames Breach/Overtopping Flood Risk in the Area . 10 4.5 Communities at Risk ...................................................................... 11 4.6 Key Infrastructure at Risk ............................................................... 11 4.7 Flood Warning Service................................................................... 12

5. RELATED AND INTERDEPENDENT PLANS ........................................ 15

5.1 Regional and National Interrelated Plans....................................... 15 6. COMMUNICATION PLAN ...................................................................... 17

6.1 Internal Escalation Procedures ......................................................... 17

6.2 Members ........................................................................................... 17 6.3 Organisational Staff .......................................................................... 17

6.4 Cross Boundary Mutual Aid .............................................................. 17 6.5 Media ................................................................................................ 18

6.6 General Public .................................................................................. 18 6.7 Public Helpline .................................................................................. 18

6.8 Vulnerable People ............................................................................ 18 6.9 Schools ............................................................................................. 18 6.10 Faith/Minority Groups...................................................................... 19

6.11 Door Knocking ................................................................................ 19 7. PLAN ACTIVATION ............................................................................... 20

7.1 Trigger Points for Thames Breach Flooding Plan Activation .......... 20

7.2 Rationale ........................................................................................ 20

8. ACTION, ROLES AND RESPONSIBILITIES ......................................... 23

8.1 Activation and Response ............................................................... 23 8.2 Escalation of Response ................................................................. 23

8.3 Further Escalation .......................................................................... 24 Figure (5) Escalation Process ................................................................. 25 25

8.4 Health and Safety Considerations ................................................. 25 8.5 Flood Specific Responders Actions, Roles and Responsibilities ... 26

8.6 Environmental Impacts ..................................................................... 33 9. VULNERABLE PEOPLE ....................................................................... 35 10. EVACUATION AND SHELTERING OF PEOPLE ............................ 36 11. RECOVERY ......................................................................................... 37

11.1 Common Issues following flooding ................................................ 37

11.2 Formal Handover ........................................................................... 38 12. TRAINING AND EXERCISING ............................................................. 39

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Kensington and Chelsea Borough Resilience Forum Multi Agency Flood Plan – Thames Breach CONTENTS

Issue 3 (Public) / 04 February 2013 Page 4 of 54

12.1 Training ........................................................................................... 39 12.2 Exercising ...................................................................................... 39

13. REFERENCES ..................................................................................... 40

14. APPENDICES ..................................................................................... 41 APPENDIX A – KEY EMERGENCY CONTACTS .................................. 41 APPENDIX B – THAMES BREACH FLOODING MAPS ......................... 43 APPENDIX C – MAPS OF KEY INFRASTRUCTURE SITES AT RISK

FROM THAMES BREACH FLOODING ......................................... 48

APPENDIX D - VULNERABLE PEOPLE, VULNERABLE FACILITIES AND VULNERABLE KEY INFRASTRUCTURE ............................. 49

APPENDIX E – ROADS AT RISK FROM THAMES BREACH FLOODING ....................................................................................................... 51

APPENDIX F – Public Advice and Guidance .......................................... 52 APPENDIX G Sandbag Policy ................................................................ 53

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Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Issue 3 (Public) / 04 February 2013 Page 5 of 54

1. INTRODUCTION

Due to the risk of flooding from the River Thames and the surface water

flooding events throughout the UK in 2007 it was agreed that a multi-agency

flood plan (MAFP) would be produced by each Local Authority in order to

tackle the specific and bespoke impacts and actions required in a response to

a flood incident. This document outlines the multi-agency response to a

severe Thames Breach/Overtopping flooding incident in the Royal Borough of

Kensington and Chelsea. Below are a list of considerations and guidance to

the use of this document:

Responding agencies within the Royal Borough of Kensington and

Chelsea have their own generic and / or specific organisational plans.

Multi-agency training and exercising is undertaken, but at present multi-

agency plans are primarily developed from a London-wide perspective

including the LESLP (London Emergency Services Liaison Panel) Major

Incident Procedure Manual and the London Strategic Flood Plan.

There are two types of flooding that could affect the borough; Surface

Water Flooding and a Thames Breach/Overtopping flooding incident. This

document only considers a major Thames Breach/Overtopping flooding

incident within the Borough. For Guidelines of a multi-agency response to

an incident of a Surface Water Flooding please refer to “Kensington and

Chelsea Multi Agency Flood Plan: Surface Water Flood Plan”.

This plan does not include emergency contact numbers and activation

arrangements which responding organisations already maintain.

This plan covers the Royal Borough of Kensington and Chelsea‟s multi-

agency response; however floods will not have regard for political and

administrative boundaries. As such this plan must be shared and liaison

arrangements made with other neighbouring boroughs and agencies.

Detailed information on the flood risks within Kensington and Chelsea can

be found in Section 4 of this plan.

This plan will be reviewed and amended on a yearly basis. However, if

any new risks are identified or lessons learned the review may take place

at an earlier stage as is deemed necessary. All responders must be

notified if any amendments occur.

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Kensington and Chelsea Borough Resilience Forum Section 2 Multi Agency Flood Plan – Thames Breach AIMS AND OBJECTIVES

Issue 3 (Public) / 04 February 2013 Page 6 of 54

2. AIMS AND OBJECTIVES OF PLAN

2.1 Aims

The aim of this MAFP is to provide a co-ordinated multi-agency response

framework to mitigate the impact of a large scale Thames Breach/Overtopping

flooding incident occurring in Kensington and Chelsea. It provides guidance

on a multi-agency response to deliver the following objectives:

2.2 Objectives

To increase awareness and preparedness of communities at risk from

flooding through the provision of advice and information;

Manage the wider impact of flooding events in the borough to reduce

disruption to the communities, utilities and environment;

Manage precautionary actions to preserve life for the highest-impact flood

risks;

To prioritise the identification of and required responses to protect the

vulnerable within the community;

To support the Environment Agency in the provision of warnings to

communities at flood risk;

Provide accurate and timely information to the public and local business on

flood response;

Lead recovery activity to support the recovery of communities and

business; and

Maintain critical services within each organisation as part of business

continuity arrangements.

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Issue 3 (Public) / 04 February 2013 Page 7 of 54

2.3 Overview of Flooding in the Borough

The two types of flooding which pose a significant risk to the borough of

Kensington and Chelsea Surface Water Flooding or a Thames

Breach/Overtopping flood. This plan will only focus on the response to a a

Thames Breach/Overtopping incident within The Royal Borough of Kensington

and Chelsea. However for reference all types of flooding that could affect the

borough have been described in the following:

Significant Risks

Thames Breach

Flooding

A breach in the flood defences could result in significant

flooding to the Royal Borough of Kensington and Chelsea.

The extent of which would be dependent on the location,

size and nature of the breach and height of the tide and

river levels. Map (1) demonstrates the risk of flooding if a

breach of the River Thames were to occur. The predicted

extent of tidal flooding due to a breach of the defences

has been mapped with colour coding to identify areas at

risk of inundation in relation to depth, time and velocity

from breach occurring to inundation. Four key breach

points were determined by the Environment Agency and

can be demonstrated in Map (12).

Low Risks

Tidal Flooding

The risk of tidal flooding in the south of the borough is

from the River Thames due to increasing tide levels from

geological causes, global warming and rising sea levels.

A tidal surge occurs when a trough of low pressure moves

across the Atlantic towards the British Isles, the sea

beneath it rises above the normal level creating a hump of

water which moves with the depression. A surge occurs

when the mass of water reaches a shallow part of the

North Sea. The height of the surge can be further

increased by strong northerly winds. If a high surge

coincides with a high „spring tide‟ entering the Thames

estuary there could be a real flood danger. However the

Community Risk Register for Central London indicates the

risk from tidal flooding as high. However, the defence

given by the Thames Barrier significantly reduces this risk

level.

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Issue 3 (Public) / 04 February 2013 Page 8 of 54

2.4 Planning Assumptions

It is important to be clear about planning assumptions that are being used by

everybody to ensure consistency in approach. The definitions of such

assumptions are listed below:

Tidal Flood Warning: Assume approximately 2-12 hours warning of flooding.

This does not take account of breaches in existing defences where there is

likely to be no warning. Assume approximately 6 hours warning for

overtopping of tidal defences.

Breaches: Can be categorised as “immediate impact”. Breaches will lead to

a Severe Flood Warning and have the potential to constitute a Major Incident.

Water Rescue: Assumes the use of only emergency services boats

helicopters and high clearance vehicles (Not self-presenting voluntary

operators whose standard of training is unknown.).

Infrastructure: This plan does not take into account damage or failure of

power stations, road and rail links specifically, but references are made to

traffic management and evacuation procedures.

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Kensington and Chelsea Borough Resilience Forum Section 3 Multi Agency Flood Plan – Thames Breach OWNERSHIP AND AUDIENCE

Issue 3 (Public) / 04 February 2013 Page 9 of 54

3. OWNERSHIP AND AUDIENCE

The Kensington and Chelsea Borough Resilience Forum will be responsible

for updating and maintaining the Multi-Agency Flood Plan. The plan will be

updated and reviewed on an annual basis. However, if an incident occurs,

lessons and risks identified or organisational restructure occur, the plan could

potentially be reviewed at an earlier date. Any updates and amendments to

the plan must be communicated to all responders.

The intended audience for this plan is all Category 1 and 2 responders under

the Civil Contingencies Act 2004 and Key Voluntary response organisations.

The list below provides a comprehensive overview of the organisations

included in these categories but is not an exhaustive list:

Category 1 Responders:

The Royal Borough of

Kensington and Chelsea

Environment Agency

London Metropolitan Police

London Fire Service

NHS Kensington and Chelsea

London Ambulance Service

NHS Acute Trusts

- The Royal Marsden

Health Protection Agency

Kensington and Chelsea

Primary Care Trust

Category 2 Responders:

EDF Energy

Thames Water

Transport Operators

National Grid

Health and Safety Executive

Strategic Health Authority

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Kensington and Chelsea Borough Resilience Forum Section 4 Multi Agency Flood Plan – Thames Breach THE RISK OF FLOODING

Issue 3 (Public) / 04 February 2013 Page 10 of 54

4. THE RISK OF FLOODING

4.1 Historical context

Recorded flooding in London dates as far back as 1236. More recently

however there have been serious incidents such as the Central London

flooding in 1928 and the flooding of the Thames estuary in 1953 in which over

300 people died. This incident lead to the construction of the Thames Barrier

which was opened in 1984 and has significantly reduced the risk of the

Thames flooding.

4.2 Methodology

The Thames Breach/Overtopping Maps in Annex B of this document were

provided by the Environment Agency. The Methodology for producing the

maps can be found in the Environment Agency‟s report - TH644 - Thames

Tidal Flood Map, Improvements Modelling, Phase 2 – Final Report, March

2006. The report is referenced in Section 13 of this plan but additionally The

Royal Borough of Kensington and Chelsea Contingency Planning Unit hold a

copy of this report as do the Environment Agency.

4.4 Overview of Thames Breach/Overtopping Flood Risk in the

Area

There is a significant risk of inundation across the River Bank of the Thames if

a breach of the flood defences was to occur. The scale of the impact can be

seen on the maps in APPENDIX B. There is very little critical infrastructure

located within the flood zone along the bank of the River Thames. However,

the risk to residents and commercial businesses is still quite high. There is

also a risk of breach flooding affecting the Western boundary of the borough

where the underground waterway Counters Creek runs. This would pose a

significant flood risk to Kensington Olympia Train and Underground station.

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Issue 3 (Public) / 04 February 2013 Page 11 of 54

4.5 Communities at Risk

The maps in APPENDIX B and the tables in APPENDIX D and APPENDIX E

outline the Communities in the Borough which are at the highest level of risk

from a Thames Breach flooding incident. The lists were derived from the flood

map data provided by the Environment Agency.

The risk of flooding due to a breach in defences is very low as indicated by the

London Resilience Community Risk Register. However for the purposes of

this contingency plan key sites at risk have been identified and their contact

details and susceptibility have been included in APPENDIX D. Roads and

communities who would be in the flood zone have also been identified in

Appendix E.

4.6 Key Infrastructure at Risk

There are a number of key Infrastructure points which are at risk from flooding

in the area. APPENDIX D identifies key sites and infrastructure in the Royal

Borough of Kensington and Chelsea which are at risk Thames

Water/Overtopping flooding based on the data provided by the Environment

Agency. For the purpose of this report the following lists outlines what is

considered key infrastructure for this report and should be prioritised in the

case of a Thames Water/Overtopping flooding event. This is a thorough but

not an exhaustive list.

Police Stations

Fire Stations

Hospitals / A & E‟s

Local Authority Offices / Depots

Schools

Transport Links

Sewage Treatment plants

Electrical sub-stations;

Telephone exchanges;

From the results it can be concluded that there are no police or fire stations

within the Thames Breach flood zone. There are also no Hospitals or major

transport links.

However as the maps in ANNEX D show there are two local authority

premises and two schools within the flood zone that need to be prioritised if an

incident arises. Additionally there are also two electrical substations and a

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Issue 3 (Public) / 04 February 2013 Page 12 of 54

sewage pumping station that need to be considered as a high priority if a

breach has or is about to occur.

4.7 Flood Warning Service

The Environment Agency‟s flood warning service covers all those in the

Thames flood zone shown in Map (1). Those not in the Thames flood zone

have a very low risk of suffering from flooding if a Thames

Breach/Overtopping incident were to occur. Following are Community Flood

Risk Summary sheets for communities provided with a flood warning service

and those that are not.

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Issue 3 (Public) / 04 February 2013 Page 13 of 54

Community Flood Risk Summary Sheet A – For a Community provided

with a flood warning Service:

Description:

No. of people/properties at

risk

No. of vulnerable people at

risk

Key Vulnerable Infrastructure

No. of properties registered

to flood warning service

Return Period Lead Time

Flooding History (if known)

Flood Defences/Alleviation Measures (if any)

Flood Warning Status

Flood Warning Status Area(s) at risk (Refer to Map)

Flood Watch

Flood Warning

Severe Flood Warning

Risk Assessment

Likelihood

Final Risk Rating:

Impact

- Health

- Social

- Economic

- Environmental

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Issue 3 (Public) / 04 February 2013 Page 14 of 54

Community Flood Risk Summary Sheet A – For a Community not

provided:

Description:

No. of people/properties at

risk

No. of vulnerable people

at risk

Key Vulnerable

Infrastructure

Flooding History (if known)

Flood Defences/Alleviation Measures (if any)

Risk Assessment

Likelihood

Final Risk Rating:

Impact

- Health

- Social

- Economic

- Environmental

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Kensington and Chelsea Borough Resilience Forum Section 5n 5 Multi Agency Flood Plan – Thames Breach RELATED AND

INTERDEPENDENT PLANS

Issue 3 (Public) / 04 February 2013 Page 15 of 54

5. RELATED AND INTERDEPENDENT PLANS

The Multi-agency Flood Plan for the Royal Borough of Kensington and

Chelsea has a number of interrelating plans which are relevant to a serious

flooding incident within the boroughs boundaries. The different plans cover

different aspects of emergency response and avoid unnecessary duplications.

The diagram below outlines how this Multi-Agency Flood Plan for Kensington

and Chelsea is interdependent and related to other plans and protocols within

the Borough.

5.1 Regional and National Interrelated Plans

Additionally there are a number of Regional (London) specific and National

plans which will be referred to in the case of a flooding incident in The Royal

Borough of Kensington and Chelsea and will support this document.

Figure (1) demonstrates how regional and national plans can be fitted

together.

Title Owned By

London Flood Response Strategic Plan London Resilience

London Mass Evacuation Plan London Resilience

Local Flood Warning Plan for London Environment Agency

London Strategic Emergency Plan and Associated Specific

Plans

LRRF

LESLP Major Incidents Procedures Manual LESLP Panel

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Kensington and Chelsea Borough Resilience Forum Section 5n 5 Multi Agency Flood Plan – Thames Breach RELATED AND

INTERDEPENDENT PLANS

Issue 3 (Public) / 04 February 2013 Page 16 of 54

Figure (1) Fitting Emergency Plans Together:

Regional Strategic

Framework

Area Specific

Emergency Plans

Thematic Plans

guidance and

arrangements

Specific

Organisational

Plans

Other plans

London Flood

Response

Strategic Plan

LLAG& LLACC

Handbooks

London Strategic

Emergency Plan

LESLP

Emergency

Procedure Manual

Local Flood

Warning Plan for

Greater London

London Flood

Response

Strategic Plan

Multi Agency

Flood Plan

Met Office Severe

Weather Warnings

Local Authority

Plans

PCT Plans:

Estates Flood

Plan, Severe

Weather

Utility Company

Plans

Emergency

Services Plan

Communications

PlanHealth and Safety

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Kensington and Chelsea Borough Resilience Forum Section 6n 5 Multi Agency Flood Plan – Thames Breach COMMUNICATION PLAN

Issue 3 (Public) / 04 February 2013 Page 17 of 54

6. COMMUNICATION PLAN

Communication with will be vital in the response to any major flooding event.

6.1 Internal Escalation Procedures

Contact details of key personnel are not held within this plan. If flood warnings given by the Environment Agency are relevant to this borough the emergency planning and resilience team or LALO in conjunction with the communications team will contact the Chief Executive, Directors, relevant Councillors, and any other internal staff as necessary.

6.2 Members

It is essential that in the build up to, during and after a flooding event that Council Members are informed. As a minimum the Leader and appropriate executive members should be provided with a situation report. Where possible ward councillors should be informed and provided with key information. In time all Councillors should be informed. This will be managed as directed in the emergency handbook through the BECC in conjunction with the communications team.

6.3 Organisational Staff

Employees must be kept up-to-date with the latest information. Each agency has their own mechanisms for informing staff as required which is detailed in separate agency emergency plans.

6.4 Cross Boundary Mutual Aid

In the event that mutual aid is required to neighbouring boroughs this will be managed internally be each responding agency. Being separate organisations Local Authorities have a mutual aid agreement where mutual aid would be requested and provided through the LALO or BECC. Where an incident has resulted in the BECC being activated the communications team will work with partner Local Authorities and agencies, in particular the Metropolitan Police, to deliver a clear and unified multi-agency statement and regular follow ups including well into the recovery phase. If a pan-London incident has been declared, all local authorities will activate their BECC in response or to provide mutual aid, communications will be managed through this process.

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Kensington and Chelsea Borough Resilience Forum Section 6 Multi Agency Flood Plan – Thames Breach COMMUNICATION PLAN

Issue 3 (Public) / 04 February 2013 Page 18 of 54

6.5 Media

The local Authority and Police Communications and Media Teams need to sunsure there is a single message in relation to the response. Where other agencies are involved, their views on the media strategy will need to be considered. The Local Authority will take the lead media role in relation to Recovery. Communication between partner agencies will take place at

Silver meetings

Gold meetings

Between agency press teams

6.6 General Public

Information leaflets can be found on the Environment Agency website and in Appendix F of this document which give guidance on before during and after flooding. The Environment Agency states that anyone who is at risk of flooding is advised to develop a flood plan and make sure everyone is aware of what to do should the need arise to use it. The Council, with consultation with the Metropolitan Police will provide up to date and consistent information for the public through the media. The Council website will be important for these messages as well as the setting up of an information line via the Contact Centre.

6.7 Public Helpline

The Environment Agency has a 24hour telephone information service called Floodline. Contact details of this service can be found in the Environment Agency leaflets in Appendix F. Customers trying to contact the council should call the council contact centre number. In the event of significant flooding the council may establish a dedicated flood line number for the public.

6.8 Vulnerable People

More information on vulnerable persons can be found in Section 8. It will be the Emergency Services and emergency controllers decision as to the support to be given to these persons on a priority basis.

6.9 Schools

All schools in the floodplain should be signed up to the Environment Agency Floodline Warnings Direct. All decisions made by the Head Teachers must be recorded and coordinated by Family and Children‟s Services. It is imperative

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Issue 3 (Public) / 04 February 2013 Page 19 of 54

Door Knocking

If: D = number of doors to knock on

T= time spent at each door in minutes S= number of staff available

((D x T) / (S / 2)) / 60 = hours needed to knock on all

doors EXCLUDING time to collate staff, time to reach area,

breaks, time to move between houses/roads etc.

[Note: staff numbers are divided by 2 because of safe working policy – if this is not relevant take this division

out]

Example:

D= 14,974 doors T= 7 mins/door S= 239

((14,974 x 7) / (239 / 2)) / 60 = ((104,818) / (119.5)) / 60 =

(104,818 / 119) / 60 = [rounded down to 119 because of whole people]

880.82352 / 60 = 14.68 hours

Figure 2

that Family and Children‟s Services keep the BECC updated as to whether schools are evacuated, open or closed. The Council‟s BECC and LALO are on hand to assist with evacuation of any schools affected by flooding or those where pupils are retained for any length of time.

6.10 Faith/Minority Groups

Where necessary faith groups and minority groups may be asked to assist with communications to their communities. This will enable appropriate religious and ethnic community leaders to ensure warning and information messages are passed to the community and to ensure customs and beliefs are respected.

6.11 Door Knocking

As can be seen from figure 2, literal door knocking may not be successful due to constraints on time and staff. Therefore we cannot confirm that The Royal Borough of Kensington and Chelsea Council will always knock on doors in the flood zone areas. We may knock on one door of a road and ask those persons to inform the rest of their street. We may prioritise vulnerable persons (if applicable) in a flood zone area. We suggest that those people in flood zones sign up to the Environment Agency Floodline Warnings Direct, as they will then be informed of any potential threats. The only time door knocking will be used is to communicate with vulnerable people in circumstances of a public network failure.

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Kensington and Chelsea Borough Resilience Forum Section 7 Multi Agency Flood Plan – Thames Breach PLAN ACTIVATION

Issue 3 (Public) / 04 February 2013 Page 20 of 54

7. PLAN ACTIVATION

7.1 Trigger Points for Thames Breach Flooding Plan Activation

No multi-agency action will be taken on receipt of a Flood Watch. However on

receipt of a Flood Warning or Severe Flood Warning communications will be

undertaken internally and to external partners where identified.

Similarly on receipt of national severe weather warning of extreme rainfall key

partners will also be notified.

The flood plan will require activation if:

The Environment Agency issue a severe flood warning;

There is an indication that flooding is about to, or is occurring; which may

pose a significant risk to life, property and or infrastructure;

Responding organisations are unable to cope with the demand placed

upon them to respond to a flooding incident;

Declaration of a major incident by the emergency services as a result of

flooding.

Following a severe weather warning from the Met Office where the rainfall

prediction indicates a high probability that a Thames Breach/Overtopping

incident may occur within the borough.

Figure (4) demonstrates the activation process of the Multi Agency Flood Plan

arising from particular triggers and thresholds in a Thames Breach Flooding

scenario.

7.2 Rationale

Flood Watch: No multi-agency action would be taken on receipt or a flood

watch. The Environment Agency has confirmed that no flood watch would be

distributed in the Kensington and Chelsea area due to the nature of the flood

defences;

Flood Warning: On receipt of a flood warning from the Environment Agency,

communications will be undertaken internally.

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Kensington and Chelsea Borough Resilience Forum Section 7 Multi Agency Flood Plan – Thames Breach PLAN ACTIVATION

Issue 3 (Public) / 04 February 2013 Page 21 of 54

Severe Flood Warning: Upon receipt of a Severe Flood Warning from the

Environment Agency the Contingency Planning unit will activate the multi-

agency flood plan via normal communications, to all partners / stakeholders

and pre identified internal departments, to ensure mitigating actions can be

put in place immediately.

Figure (4) Thames Breach/ Overtopping Activation Flow Chart for The

Royal Borough of Kensington and Chelsea

Duty Activation Officer

activates BECC liaises with

responding agencies and

informs Thames Barrier

LALO attends scene

EA Flood Warning

Risk of Overtopping

From Thames or

Notification of Breach

Incident

LALO at scene Assesses

Incident and notifies BECC

LALO Informs BECC of

Major flooding, severe

impact to borough

Level 3 response

Activate Multi Agency

Flood Plan

BECC Informs other Cat 1

responders and Cat 2 if

Required by LALO

Other agencies set up their own

command and control

arrangements and liase with

silver officer at scene

Communications Team will

send out message on

website and KC net and

Develop media strategy

With other agencies

Silver coordination team

set up at incident, LALO

acts as Council Silver

Coordinator

Page 22: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 7 Multi Agency Flood Plan – Thames Breach PLAN ACTIVATION

Issue 3 (Public) / 04 February 2013 Page 22 of 54

Page 23: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 23 of 54

8. ACTION, ROLES AND RESPONSIBILITIES

The different agencies responding to a Thames Breach/Overtopping flood

event will carry out their duties as stated in the LESLP Procedure Manual

(with focus on Annex E of said document), the London Strategic Flood Plan

and will also carry out any borough and site specific arrangements as

appropriate. The following pages state the different responding agencies

responsibilities with regards to a Thames Breach/Overtopping flooding event

only.

8.1 Activation and Response

Response to a Thames Breach/Overtopping flooding incident will require a

multi-agency approach, and liaison with all blue light responders, the

environment agency and other stakeholders as required is essential. Upon

activation of the plan all relevant organisations should be notified and meet at

a prearranged safe rendezvous point (RVP) to establish the multi-agency

coordinating group.

Should a major incident be declared the Police will chair any silver and gold

meeting in response to a flooding incident with input from all responding

agencies. If search and rescue activities are being undertaken the chair will

stay with the Police, but the LFB will advise and oversee search and rescue

actions.

8.2 Escalation of Response

A major incident will be declared if the incident requires implementation of

special arrangements by one or more of the emergency services and will

generally include the involvement, either directly or indirectly, of large

numbers of people. For example:

Rescue and transportation of a large number of casualties

Large-scale combined resources of Police, LFB and LAS

Mobilisation and organisation of the emergency services and support

services

Page 24: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 24 of 54

If a Major Incident is declared a Silver Coordinating Group will be established,

with Borough Gold being established as required. Representatives from the

following organisations should be contacted and attend silver meetings:

Metropolitan Police

London Fire Brigade

London Ambulance Service

The Royal Borough of

Kensington and Chelsea

Other specialist advisors e.g.:

PCT

EA

Thames Water

Red Cross etc.

8.3 Further Escalation

A larger incident may involve the activation of London‟s Strategic

Coordination Group (SCG) which would have Police lead as Gold during the

response phase and would include activation of the London Strategic Flood

Response Plan.

In these circumstances our primary objective would be to inform the LLACC

that we have activated our Borough Emergency Control Centre. In addition to

this, where possible, we would inform the LRT and the LFB-EP of this

activation in terms of a flooding incident. Figure 5 demonstrates the

escalation process of the incident response once the MAFP has been

activated.

Figure (5) outlines the Escalation Process once the MAFP has been activated.

Page 25: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 9 Multi Agency Flood Plan – Thames Breach VULNERABLE PEOPLE

Issue 3 (Public) / 04 February 2013 Page 25 of 54

Figure (5) Escalation Process

MAFP has been Activated

Major Incident has been declared

Responding Agencies require mutual aid as necessary

Keep the LFB-EP and LRT Duty Manager informed

Other responders are also affected and not able to supply

mutual aid

Activation of the London plan should be considered by LRT

8.4 Health and Safety Considerations

Health and safety considerations and information for responders are held by

each of the responding agencies. These considerations are not in this plan;

responders needing more information should speak to their own agency.

Page 26: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 26 of 54

8.5 Flood Specific Responders Actions, Roles and

Responsibilities

Each of the coordinating agencies has provided the MAFP plan with their

organisations‟ roles and responsibilities during a Thames Breach Flooding

incident in Kensington and Chelsea. The table has been compiled from the

London Strategic Flood Plan (Section 8) and additional borough specific roles

have been added where appropriate. For general roles and responsibilities of

responding agencies in an emergency that is not just flood specific please

London Emergency Services Liaison Panel‟s Major Incident Procedures

Manual (V.7, 2007). References for both of these external documents can be

found in Section 13. of this document.

A (*) in the table denotes where the roles and responsibilities have been taken from the London Strategic Flood Plan.

Page 27: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 27 of 54

Reco

very

Th

e R

oyal B

oro

ugh w

ill

act as le

ad r

esponder

durin

g t

he r

ecovery

phase.

Th

is w

ill in

clu

de c

olle

ctio

n

of

flo

od d

am

aged g

oods

from

pro

pert

ies. H

ousin

g

issues w

ill b

e h

andle

d

thro

ugh t

he r

ele

vant

agencie

s in

clu

din

g t

he

Te

nant

Ma

nagem

ent

Org

anis

atio

n (

TM

O).

Utilit

ies w

ill lia

ise w

ith

hig

hw

ays o

n a

ny

infr

astr

uctu

re im

pacts

inclu

din

g r

epairs. W

ill

liais

e w

ith E

A in t

he e

vent

of

any b

reach r

epairs.

Recovery

cell

built

in

to

com

ma

nd a

nd c

ontr

ol

pro

tocols

Em

erg

en

cy R

esp

on

se

No

tes

Ma

jor

incid

ent

decla

ratio

n t

o b

e

ma

de b

y b

lue lig

ht

or

local auth

ority

pers

onnel.

Ma

jor

incid

ent

pro

cedure

–C

om

mand

and c

ontr

ol-pro

vis

ion o

f gold

co-

ord

inatio

n c

hair a

nd locatio

n

Consid

era

tio

n a

s to

Casualty b

ure

au

etc

Use o

f gold

me

dia

cell.

Ma

jor

Flo

od

(h

igh

co

ns

eq

ue

nce)

Th

e E

A o

r

Em

erg

ency S

erv

ices

will

notify

the

Contin

gency P

lannin

g

Unit (

CP

U).

Th

e C

PU

will

Activate

the

MA

FP

at

level 3

boro

ugh r

esponse

and o

pen t

he

Boro

ugh E

me

rgency

Contr

ol C

entr

e

(BE

CC

) w

hic

h w

ill

initia

lly lia

ise w

ith

em

erg

ency s

erv

ices.

Local A

uth

ority

Lia

ison O

ffic

er

(LA

LO

) w

ill a

ttend

scene a

nd a

ssess

impact

dam

age.

LA

LO

will

call

forw

ard

any r

esourc

es

required f

rom

the

council.

Generic L

ES

LP

response

Usin

g o

bje

ctives a

s p

er

ma

jor

incid

ent

pro

cedure

specific

ally

savin

g o

f lif

e

Evacuatio

n/in

vacuatio

n

Cord

onin

g

Tra

ffic

contr

ol and

div

ers

ion

Warn

ing a

nd in

form

ing

Security

of scene

- nb

iconic

sites

Min

or

Flo

od

(m

ed

ium

co

ns

eq

ue

nce)

Th

e E

A o

r E

me

rgency

Serv

ices w

ill n

otify

the

Contin

gency P

lannin

g

Unit (

CP

U).

Th

e C

PU

will

A

ctivate

the M

AF

P a

t le

vel

2 b

oro

ugh r

esponse if

required a

nd lia

ise w

ith

em

erg

ency s

erv

ices.

Local A

uth

ority

Lia

ison

Off

icer

(LA

LO

) w

ill a

ttend

scene a

nd a

ssess im

pact

dam

age.

LA

LO

will

call

forw

ard

any r

esourc

es

required f

rom

the c

ouncil.

Att

endance a

nd

assessm

ent

at scene

Assis

t oth

er

agencie

s b

y c

o-

ord

inatio

n o

f in

cid

ent,

Especia

lly c

ord

on c

ontr

ol

Tra

ffic

contr

ol and

div

ers

ion

Evacuatio

n/in

vacuatio

n a

s

per

evalu

atio

n.

Assis

t E

A w

here

necessary

with w

arn

ing a

nd info

rmin

g

arr

angem

ents

.

Security

of pro

pert

y

Pre

pla

nn

ing

Identify

ing e

xte

nt

of

imp

act

of

flo

odin

g f

rom

the T

ham

es to the

boro

ugh a

nd a

reas m

ost at risk.

Pro

ducin

g a

Mu

lti A

gency F

lood

Pla

n (

MA

FP

) w

ith k

ey p

art

ners

.

Legal re

sponsib

ilities a

s p

er

civ

il

contin

gencie

s a

ct.

Specific

ally

:-M

ain

tain

busin

ess

contin

uity a

ware

ness.

Lia

ison w

ith e

nvironm

ent

agency

at

local and p

an

- London le

vel on

risk a

ssessm

ent/ c

urr

ent

pla

nnin

g

requirem

ents

.

Sta

ff tra

inin

g a

nd a

ware

ness.

Te

stin

g a

nd e

xerc

isin

g o

f m

ajo

r

incid

ent pro

cedure

s

Org

an

isati

on

Th

e R

oy

al B

oro

ug

h o

f

Ken

sin

gto

n a

nd

Ch

els

ea

Me

tro

po

lita

n P

oli

ce S

erv

ice

*

Page 28: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 28 of 54

Reco

very

Support

LA

s a

nd c

om

munity

as r

esourc

es a

llow

;

Repair a

ny d

am

aged

defe

nces.

Work

with c

olle

ague a

nd

com

ple

te o

wn a

nd m

ulti

agency d

ebriefs

.

Em

erg

en

cy R

esp

on

se

No

tes

Availa

ble

via

the s

erv

ices o

wn

inte

rnet

Ma

jor

Flo

od

(hig

h

co

ns

eq

ue

nce)

as for

min

or

flo

od]

Act

accord

ing

to t

he p

lan

Min

or

Flo

od

(m

ed

ium

co

ns

eq

ue

nce)

Issue w

arn

ings;

Mo

nitor

catc

hm

ent;

Opera

te d

efe

nces;

Support

LA

s a

nd

em

erg

ency s

erv

ices

Act

accord

ing t

o the p

lan

Pre

pla

nn

ing

Pre

pare

and m

ain

tain

London L

ocal

Flo

od W

arn

ing P

lan;

Advis

e o

n d

evelo

pm

ent

pro

posals

;

Update

flo

od r

isk m

aps; S

upport

LR

F

flo

od r

isk a

ssessm

ents

;

Ma

inta

in w

ate

rcours

e c

apacity;

Ma

inta

in flo

od

ma

nagem

ent str

uctu

res

Me

t off

ice w

eath

er

warn

ing s

yste

m in

pla

ce.

Ma

jor

incid

ent

pla

n in

pla

ce.

Busin

ess c

ontin

uity p

lan in p

lace.

On c

all

offic

er

cadre

in

pla

ce.

Pager

/ S

MS

syste

m in

pla

ce.

Airw

ave r

adio

ma

jor

incid

ent

deplo

ym

ent

in p

lace.

Health o

n c

all

cadre

rota

up to d

ate

.

HP

A o

n c

all

cadre

rota

up t

o d

ate

.

LA

S fall

back c

ontr

ol fa

cili

ty.

Identifie

d L

AS

pre

mis

es a

t risk o

f flo

odin

g

and c

onsid

er

impact on s

erv

ice d

eliv

ery

EA

ma

ppin

g info

rma

tio

n r

eceiv

ed b

y

em

erg

ency p

lannin

g u

nit f

or

dis

trib

utio

n

Org

an

isati

on

En

vir

on

men

t A

ge

ncy

*

Lo

nd

on

Fir

e B

rig

ad

e

Lo

nd

on

Am

bu

lan

ce S

erv

ice

*

Page 29: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 29 of 54

Reco

very

Th

e B

TP

will

consid

er

a

repre

senta

tive a

t any

recovery

ma

nagem

ent cell.

Th

e B

TP

will

work

with t

he

railw

ay in

dustr

y to a

ssis

t

in t

he im

ple

me

nta

tio

n o

f re

covery

pla

ns.

Em

erg

en

cy R

esp

on

se

No

tes

Th

e B

TP

in

London

will

work

clo

sely

with t

he r

ailw

ay in

dustr

y,

guard

ian

polic

e forc

es a

nd if

necessary

the

mili

tary

whils

t m

onitorin

g the

situatio

n r

eport

s p

rovid

ed b

y t

he

environm

ent agency.

Ma

jor

Flo

od

(h

igh

co

ns

eq

ue

nce)

me

tropolit

an p

olic

e t

o

dete

rmin

e a

jo

int

response u

nder

the

Benbow

schem

e.

Pro

vid

e s

enio

r off

icers

in

respect of any c

om

mand

and c

ontr

ol re

quirem

ent

(gold

co-o

rdin

atio

n

gro

up)

If n

ecessary

pro

vid

e s

taff

for

a g

old

“tr

ansport

” or

“me

dia

” cell.

Assessm

ent

of th

e

incid

ent to

dete

rmin

e t

he

risk t

o life a

nd p

ropert

y.

Assis

t w

ith t

he

evacuatio

n o

f pre

mis

es if

necessary

payin

g

part

icula

r att

entio

n t

o

vuln

era

ble

people

.

Assis

tin

g t

o s

ecure

pre

mis

es t

o p

revent

dam

age a

nd o

r th

eft.

Min

or

Flo

od

(m

ed

ium

co

ns

eq

ue

nce)

Lia

ison w

ith the

metr

opolit

an

polic

e to d

ete

rmin

e a

jo

int

response u

nder

the

Benbow

schem

e.

Assessm

ent

of th

e incid

ent to

dete

rmin

e t

he r

isk t

o life a

nd

pro

pert

y.

Assis

t w

ith t

he e

vacuatio

n o

f

pre

mis

es if

necessary

payin

g

part

icula

r att

entio

n t

o

vuln

era

ble

people

.

Assis

tin

g t

o s

ecure

pre

mis

es

to p

revent dam

age a

nd o

r

theft.

Pre

pla

nn

ing

Identify

are

as p

olic

ed b

y the

BT

P

whic

h a

re s

usceptib

le to

flo

odin

g.

Th

is in

clu

des r

ailw

ay p

ropert

y a

nd

the B

TP

esta

te.

It s

hould

be n

ote

d t

hat flo

odin

g

ma

y a

ffect th

e B

TP

abili

ty t

o

respond t

o lo

catio

ns w

hic

h a

re n

ot

flo

oded.

Lia

ison w

ith the e

nvironm

ent

agency a

nd r

ailw

ay p

art

ners

to

ensure

that th

e n

ecessary

warn

ings a

re d

issem

inate

d to

railw

ay a

nd p

olic

e s

taff.

Lia

ison w

ith the m

etr

opolit

an

polic

e

regard

ing a

jo

int

polic

e r

esponse

usin

g L

ES

LP

guid

elin

es.

Sta

ff tra

inin

g a

nd a

ware

ness

testin

g a

nd e

xerc

isin

g m

ajo

r

incid

ent pro

cedure

s.

Org

an

isati

on

Ken

sin

gto

n a

nd

Ch

els

ea

Pri

mary

Care

Tru

st

Bri

tish

Tra

ns

po

rt P

oli

ce

*

Page 30: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 30 of 54

Reco

very

Th

e M

et O

ffic

e P

ublic

Weath

er

Serv

ice A

dvis

or

can p

rovid

e w

eath

er

info

rma

tio

n t

o t

he B

EC

C

durin

g t

he r

ecovery

phase

as r

equired.

n/a

Repair a

nd m

ain

tenance o

f

navig

atio

n a

ids a

nd

oth

er

river

work

s

Re-e

sta

blis

h r

outin

e

navig

atio

n s

afe

ty r

egim

e

Pro

vid

e a

ppro

pria

te

info

rma

tio

n t

o r

iver

users

via

UH

F r

adio

.

Em

erg

en

cy R

esp

on

se

No

tes

Th

e M

et O

ffic

e P

ublic

Weath

er

Serv

ice A

dvis

or

can p

rovid

e

weath

er

info

rma

tio

n t

o t

he B

EC

C

durin

g t

he incid

ent as r

equired.

n/a

Ma

jor

Flo

od

(h

igh

co

ns

eq

ue

nce)

n/a

n/a

Ma

inta

in s

afe

ty o

f

navig

atio

n a

t all

tim

es

Pro

mu

lgatio

n o

f

info

rma

tio

n o

n m

arin

e

vhf channels

.

Esta

blis

h s

pecific

navig

atio

n c

ontr

ols

Min

or

Flo

od

(m

ed

ium

co

ns

eq

ue

nce)

n/a

n/a

Info

rma

tio

n f

or

river

users

in

are

a v

ia U

VF

radio

.

Imp

ose locatio

n-s

pecific

navig

atio

n c

ontr

ol schem

es

where

required.

Pro

vid

e v

essels

for

mo

vem

ent

of

people

(“re

scue”

rath

er

than

“m

ass

evacuatio

n”)

Pre

pla

nn

ing

Th

e M

et O

ffic

e d

oes n

ot have a

boro

ugh s

pecific

pla

n b

ut,

thro

ugh t

he N

atio

nal S

evere

Weath

er

Warn

ing S

erv

ice a

nd

the E

xtr

em

e R

ain

fall

Ale

rts

aim

s t

o p

rovid

e s

om

e a

dvance

warn

ing o

f ra

infa

ll w

hic

h m

ay

lead t

o flo

odin

g. A

lso t

he

Public

Weath

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Page 31: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 31 of 54

Reco

very

n/a

n

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erg

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on

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tes

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n/a

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jor

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od

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n/a

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gold

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ma

nd

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lue

lights

‟ to

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ross

Page 32: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 32 of 54

Reco

very

Once s

afe

actio

n m

ay

be t

aken t

o r

em

ove

wate

r. B

uild

ing

clo

sed t

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s.

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required.

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me

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usto

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rmatio

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nsure

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om

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to b

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to B

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ate

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equip

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t

risk id

entifie

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win

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loodin

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s (

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.

sandbags)

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t risk

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loodin

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onnel id

entifie

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of In

cid

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ma

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me

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pact

identifie

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itig

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enable

d

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anagers

[LLM

s] and R

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[ R

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nal le

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w a

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ned o

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zone w

here

possib

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eceiv

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m the

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ent A

gency a

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d

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layers

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s

in B

TW

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can b

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apped

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ctivate

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pon

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the E

nvironm

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gency

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ork

assets

[underg

round]

to b

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ffecte

d id

entify

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rmin

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munic

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at A

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w G

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] in

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uity

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in p

lace w

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to e

ngage a

ll Lin

es o

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usin

ess

in Im

pact

of flo

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coped t

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entify

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tish

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leco

m*

Page 33: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 33 of 54

8.6 Environmental Impacts

In a Thames Breach/Overtopping flooding event a number of environmental

issues will occur. Each organisation involved in environmental impacts

responsibilities are listed below:

Health protection Agency

The Health protection Agency monitors floods affected communities post a

flooding incident in case a threat to human health was to arise. In the UK this

is very unlikely. However, the Health protection agency does offer practical

advice on post-flooding clean up on their website to reduce the threat to

human health through infection or injury. Please see APPENDIX G for more

information.

Environment Agency

The Environment Agency offers comprehensive guidance to the public on

preparing for and recovering from a flooding including advice on health, safety

and environmental issues. For more information please APPENDIX G.

The Royal Borough of Kensington and Chelsea

Environmental Health: will make an assessment of habitable conditions

and the safety of electrical installations. They will liaise with contractors to

clear worst of debris and to remove accumulations of foul water and

contaminated materials. Additionally Environmental health will also liaise with

the HPA regarding infection control and pest control issues.

Waste Management: The Council has a duty to continue collecting

household waste, or resume waste collection services as quickly as possible.

Flood Damage and Waste Clearance on private property are the responsibility

of the owner. The Council runs a “Too Big to Bin It” service at a charge but it

is likely this would be overwhelmed post flooding.

Animal Carcases: the Council are responsible for the disposal of animal

carcasses found on Council property;

Personal Property: The Council will facilitate recycling and waste collection

for flood damaged goods as part of the emergency response and recovery.

Silt: the Council are responsible for clearing silt on public land, but not on

private property.

Page 34: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 8 Multi Agency Flood Plan – Thames Breach ACTIONS, ROLES AND RESPONSIBILITIES

Issue 3 (Public) / 04 February 2013 Page 34 of 54

Contaminated Sandbags: The Council will dispose of its own contaminated sandbags, but not privately owned sandbags.

Page 35: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 9 Multi Agency Flood Plan – Thames Breach VULNERABLE PEOPLE

Issue 3 (Public) / 04 February 2013 Page 35 of 54

9. VULNERABLE PEOPLE

The Royal Borough of Kensington and Chelsea‟s Adult Social Care

Service are the lead Department for Kensington and Chelsea welfare

issues including the maintenance of a data base of vulnerable persons.

This can be accessed electronically via Adult Social Care Services.

There are a number of agencies that retain information on potentially

vulnerable persons including: Housing and partner organisations: Health;

PCT‟s, GP‟s, Pharmacists, Acute Hospitals, Mental Health Trusts;

Independent Health Organisations; Utilities companies and Voluntary

Sector.

The Royal Borough of Kensington and Chelsea‟s Adult Social Care

Services work in partnership with PCT and Housing contractor and in the

event of the MAFP being activated will be the lead department responsible

for identification of vulnerable persons within the flood risk area. If it is

necessary to share information with other responders, in relation to the

welfare of any individuals on the vulnerable person‟s data base, then this

should be authorised.

APPENDIX D includes a log sheet of all vulnerable facilities and vulnerable

key infrastructure sites that are at risk from flooding in the incident of a

Thames breach/Overtopping flood. APPENDIX C includes maps of key

infrastructure sites that are at very high risk of flooding if a breach were to

occur.

Page 36: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 10 Multi Agency Flood Plan – Thames Breach EVACUATION AND SHELTERING

Issue 3 (Public) / 04 February 2013 Page 36 of 54

10. EVACUATION AND SHELTERING OF

PEOPLE

Evacuation of the entire area may not be the sensible option and is likely

to create more problems than it would resolve given the possible time

available to effect the evacuation and numbers of people.

Premises at risk e.g. basements and ground floor should be evacuated

along with vulnerable persons. Anyone else should be encouraged to

remain indoors if safe to do so.

The police will take the decision to evacuate / part evacuate an area.

The Council will arrange the opening of reception centres, transport,

welfare services for evacuees and if required other Council staff to assist

with informing residents and businesses. Other responding and voluntary

organisations will support the Council with this operation as necessary.

For details of Rest Centre Contact information and Location please see

Annex 15 (Shelter Plan) of The Council‟s Contingency Management Plan.

If there is a need to contact specific agencies dealing with vulnerable

people this can be facilitated through the BECC.

The Royal Borough of Kensington and Chelsea has a Memorandum of

Understanding with the British Red Cross for working in partnership to deal

with the initial impact upon the community and assisting with the operation

of reception and rest centres.

Page 37: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 11 Multi Agency Flood Plan – Thames Breach RECOVERY

Issue 3 (Public) / 04 February 2013 Page 37 of 54

11. RECOVERY

The purpose of providing recovery support is to assist the affected community

towards management of its own recovery. It is recognition that where a

community experiences a significant emergency, there is a need to

supplement the personal, family and community structures which have been

disrupted.

The recovery phase of a flooding incident must begin as soon as practicably

possible and run along side flood response operations. Following the end of

the emergency response phase to a flooding incident, the BECC will decide

when it is appropriate to stand down. At this point control will officially be

handed back to departments to run as „business as normal‟ or to the

designated recovery team as required.

Recovery is more than simply the replacement of what has been destroyed

and the rehabilitation of those affected. It is a complex social and

developmental process rather than just a remedial process. The manner in

which recovery processes are undertaken is critical to their success.

11.1 Common Issues following flooding

Common issues following flooding include:

Clean up and waste disposal;

Repairs to public assets/infrastructure – schools;

Buildings; roads etc.

Restoration of power, communications and water;

Domestic and business insurance issues;

Displaced businesses;

Political involvement and implications;

Humanitarian assistance needs, including; homeless; displaced residents;

psychological impacts

Communication to the communities and affected groups – including help

lines

Page 38: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 11 Multi Agency Flood Plan – Thames Breach RECOVERY

Issue 3 (Public) / 04 February 2013 Page 38 of 54

Business continuity of all category 1 and 2 organisations.

If established the regional strategic co-ordinating group (SCG) may form a

regional recovery group, who will set the standard strategic priorities which will

support and inform the Royal Borough of Kensington and Chelsea recovery

co-ordinating group.

The Royal Borough of Kensington and Chelsea will take the lead on recovery

after a flooding incident and will address issues including:

Clean up and waste disposal

Repairs to public assets/infrastructure

Restoration of power, communications and water

Domestic and business insurance issues

Displaced businesses

Humanitarian assistance needs including homeless/ displaced residents

and psychological impacts

The Council‟s Contingency Management Plan includes further details of this

process.

11.2 Formal Handover

In the event of a Thames Breach or overtopping the police will have overall

command of the response. When it is suitable to do so official handover must

take place from the police to the Local Authority.

Page 39: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 12 Multi Agency Flood Plan – Thames Breach TRAINING AND EXERCISING

Issue 3 (Public) / 04 February 2013 Page 39 of 54

12. TRAINING AND EXERCISING

12.1 Training

It is essential to train responding officers in their roles and responsibilities

before they need to use the plan during an exercise or an actual event.

Training should take place at appropriate intervals to maintain awareness and

to inform responding officers of any amendments.

12.2 Exercising

Exercising the plan and responding officers will identify areas for improvement

and ensure that staff are able to deal with a flooding incident, should one

occur. Exercises aim to validate the plan, train staff and test procedures.

Such exercises may be internal, or tied into other multi-agency exercises to

confirm roles and responsibilities of responding departments / agencies as

well as the adequacy of communications, resources and equipment.

It is recommended that exercising this plan at operational and strategic levels

is undertaken whenever there is a major revision or at least every three years.

Page 40: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Section 13 Multi Agency Flood Plan – Thames Breach REFERENCES

Issue 3 (Public) / 04 February 2013 Page 40 of 54

13. REFERENCES

Major Incident Procedures Manual, London Emergency Services Liaison

Panel, Eight Edition, 2012

www.leslp.gov.uk

The Royal Borough of Kensington and Chelsea Contingency Management

Plan, Issue Six, January 2013

National Risk Register for Civil Emergencies, Cabinet Office, 2012

http://www.cabinetoffice.gov.uk/resource-library/national-risk-register

Kensington and Chelsea Borough Risk Register, 2012

Environment Agency Flood Data for the Borough

London Evacuation Plan, London Regional Resilience Forum

(In development)

The Royal Borough of Kensington and Chelsea Strategic Flood

Assessment

http://www.rbkc.gov.uk/PDF/RBKCSFRA_Final_reduced.pdf

TH644 – Thames Tidal Flood Maps Improvements Modelling, Phase 2,

Final Report, Environment Agency, March 2006

Page 41: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix A Multi Agency Flood Plan – Thames Breach KEY CONTACTS

Issue 3 (Public) / 04 February 2013 Page 41 of 54

14. APPENDICES

APPENDIX A – KEY EMERGENCY CONTACTS

Organisation Name Phone Number

The Royal

Borough of

Kensington and

Chelsea

Contact Centre Mon – Fri 0830 to 1730 020 7361 3000

Out of Hours Service 020 7361 3000

option 4

Environment

Agency

Floodline 0845 988 1188

Incident Hotline (Freephone, 24/7)

to report an incident

0800 807060

General Enquiries

Mon-Fri, 8am to 6pm

03708 506 506

Utilities

Gas – National Grid 0800 111 999

Electricity - UK Power Networks 0800 028 0247

Thames Water 0800 714 614

Hospitals

Chelsea and Westminster 020 8746 8000

Royal Marsden 020 7352 8171

Royal Brompton 020 7352 8121

St Charles 020 8969 2488

Health

Protection

Agency

Emergency Response 01980 612100

Regional Office 020 8327 7181

Central Office 020 7811 7000

Voluntary

Sector

Red Cross 0844 871 11 11

St John Ambulance 020 7324 4000

Salvation Army 020 7367 4500

Metropolitan

Police Service

Police Stations in Kensington and Chelsea

101

Page 42: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix B Multi Agency Flood Plan – Thames Breach THAMES BREACH/OVERTOPPING MAPS

Issue 3 (Public) / 04 February 2013 Page 42 of 54

This page is intentionally blank

Page 43: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix B Multi Agency Flood Plan – Thames Breach THAMES BREACH/OVERTOPPING MAPS

Issue 3 (Public) / 04 February 2013 Page 43 of 54

APPENDIX B – THAMES BREACH FLOODING MAPS

Page 44: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix B Multi Agency Flood Plan – Thames Breach THAMES BREACH/OVERTOPPING MAPS

Issue 3 (Public) / 04 February 2013 Page 44 of 54

Page 45: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix B Multi Agency Flood Plan – Thames Breach THAMES BREACH/OVERTOPPING MAPS

Issue 3 (Public) / 04 February 2013 Page 45 of 54

Page 46: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix B Multi Agency Flood Plan – Thames Breach THAMES BREACH/OVERTOPPING MAPS

Issue 3 (Public) / 04 February 2013 Page 46 of 54

Page 47: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix B Multi Agency Flood Plan – Thames Breach THAMES BREACH/OVERTOPPING MAPS

Issue 3 (Public) / 04 February 2013 Page 47 of 54

Map 6 – Breach Locations and Flood Defence Conditions The

Royal Borough of Kensington and Chelsea.

N.B. Map taken from The Royal Borough of Kensington and Chelsea‟s Strategic Flood Plan

Page 48: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix C Multi Agency Flood Plan – Thames Breach KEY INFRASTRUCTURE AT RISK

Issue 3 (Public) / 04 February 2013 Page 48 of 54

APPENDIX C – MAPS OF KEY INFRASTRUCTURE SITES AT RISK

FROM THAMES BREACH FLOODING

Page 49: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix D Multi Agency Flood Plan – Thames Breach VULNERABLE PEOPLE AND FACILITIES

Issue 3 (Public) / 04 February 2013 Page 49 of 54

APPENDIX D - VULNERABLE PEOPLE, VULNERABLE FACILITIES

AND VULNERABLE KEY INFRASTRUCTURE

Log Sheet for Vulnerable People and Vulnerable Facilities – Thames Breach/

Overtopping Flooding

Ris

k

Rating

Hig

h

Hig

h

Hig

h

Co

mm

ent

s

N/A

Co

mm

uni

cati

on

Iss

ues

N/A

Sup

port

need

ed in

em

erg

ency

No s

upp

ort

Necessary

:

Any s

choo

l im

pacte

d t

o

be c

lose

d a

nd w

ill b

e

reope

ned w

he

n

appro

priate

or

on th

e

advic

e o

f th

e e

merg

ency

serv

ices.

“ The R

oya

l B

oro

ugh

of

Kensin

gto

n a

nd C

he

lsea

sites h

ave t

he

ir o

wn

em

erg

ency a

nd

busin

ess c

ontin

uity

pla

ns inclu

din

g

evacuating a

nd

relo

cation

wh

ich s

hou

ld

suffic

e in a

flo

od

ing

scenario w

ith

out

the a

id

of ad

ditio

nal em

erg

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serv

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ss

exte

nu

ating

circum

sta

nces a

rise

.

No.

020

7352

5740

020

7352

5708

020 7

3510

35

7

Addre

ss

Bla

nty

re S

treet,

SW

10 0

DT

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ob

inso

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Lo

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529 K

ings R

oad

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on

Facili

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Ashburn

ha

m

Prim

ary

Schoo

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Christ

Churc

h

Prim

ary

Schoo

l

Word

s E

nd

Health

Centr

e

Type

Schoo

ls

Health

Facili

ties

Page 50: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix E Multi Agency Flood Plan – Thames Breach ROADS AT RISK

Issue 3 (Public) / 04 February 2013 Page 50 of 54

Ris

k

Rating

Hig

h

Hig

h

Com

men

ts

Com

mun

icati

on

Issu

es

Sup

port

need

ed in

em

erg

ency

The C

hild

ren

‟s h

om

e h

as its

ow

n e

merg

ency p

lans in

pla

ce t

hat

cover

flood

ing

scenarios a

nd w

ill b

e

activate

d if

an incid

en

t

arises.

No.

020 7

34

9

1650

020

7352

470

7

Addre

ss

10 T

horn

dik

e C

lose

LO

ND

ON

SW

10 0

ST

28 W

his

tler

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lk,

Worl

d's

En

d E

sta

te,

Lond

on,

SW

10

0E

P

Facili

ties

Cheyne

Child

rens

Centr

e

Wh

istler

Wa

lk

Child

ren

‟s

Hom

e

Type

Socia

l C

are

Facili

ties

Page 51: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix E Multi Agency Flood Plan – Thames Breach ROADS AT RISK

Issue 3 (Public) / 04 February 2013 Page 51 of 54

APPENDIX E – ROADS AT RISK FROM THAMES BREACH

FLOODING

Table (3) Shows Roads at Risk from Thames Flooding in the case of a Breach

of Thames Defences

Chelsea Embankment Tacema Road

Cheyne Walk Stadium Street

Lots Road Manor Street

Chelsea Wharf Christ Church Street

Chremorne Road Russel Road

Upcerne Road Chelsea Bridge Road

Uverdale Road

Page 52: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix F Multi Agency Flood Plan – Thames Breach PUIBLIC ADVICE AND GUIDANCE

Issue 3 (Public) / 04 February 2013 Page 52 of 54

APPENDIX F – Public Advice and Guidance

The Royal Borough of Kensington and Chelsea recommend that the public

make use of the Environment Agency and the Health Protection Agency‟s

advice.

Environment Agency:

The Environment Agency has various leaflets of advice:

Preparing for a Flood

During a Flood

After a Flood

These leaflets can be found on the Environment Agencies website, in PDF

format and in an audio version.

The Environment Agency also provides information on flooding for businesses

http://www.environment-agency.gov.uk/homeandleisure/floods/default.aspx

and

Floodline Warnings Direct; A free service that provides flood warnings direct

by phone, mobile, email, SMS text message, fax or pager. The number is

0845 988 1188.

Health Protection Agency (HPA)

The HPA has a list of Frequently Asked Questions available on its website.

These can be found at:

http://www.hpa.org.uk/webw/HPAweb&HPAwebPrinterFriendly/HPAweb_C/12

13686561005?p=1213686561915

Page 53: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix G Multi Agency Flood Plan – Thames Breach SANDBAG POLICY

Issue 3 (Public) / 04 February 2013 Page 53 of 54

APPENDIX G Sandbag Policy

In keeping with the strategic aim of preventing large scale flooding to the

borough, key installations and public infrastructure priority will initially be given

to:

Temporary works as identified by responding agencies to prevent flooding

to large areas of the city affecting both residential and commercial

properties.

Repairs to existing flood defences

Key installations: cc Utility stations, hospitals, schools, communication

centres, council buildings (i.e. residential homes) and operational

emergency services premises.

Critical transportation routes and other essential roads.

Situations covered by this Policy

This policy is intended to counter the threat from overtopping of the River

Thames, breaches of permanent or temporary defences, or areas of surface

water flooding.

Public Supplies

The Royal Borough of Kensington and Chelsea will not provide sandbags to

the public in a Thames Breach/Overtopping flooding incident.

Building a Sandbag Wall:

It is essential to fill the sandbags correctly, they must not be over-filled.

Sandbag walls should never be constructed with a vertical face, but should be

laid in a pyramid shape with never less than two rows at the top of the

pyramid.

Page 54: Kensington and Chelsea Multi-Agency Flood Plan · 2021. 3. 18. · Kensington and Chelsea Borough Resilience Forum Section 1 Multi Agency Flood Plan – Thames Breach INTRODUCTION

Kensington and Chelsea Borough Resilience Forum Appendix G Multi Agency Flood Plan – Thames Breach SANDBAG POLICY

Issue 3 (Public) / 04 February 2013 Page 54 of 54

Figure L1 - Sandbag wall cross-section showing pyramid formation

Figure L2 – Location of plastic waterproofing sheeting

Sandbag walls are not waterproof, but waterproofing can be achieved using

plastic sheeting which is threaded through the layers. Avoid placing any of the

outside wall in the direction of the water.