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Kavoos ( Ken ) Tavakoli 184 Hayward, Irvine CA 92602 949.232.4002 [email protected] Mortgage Banker / Originator Sales and Marketing Financial Strategy and Planning Research & Data Analysis Credit Analysis Loan Origination Relationship Management Staff Management & Development Team-Building & Training Top notch Mortgage Banker with more than fifteen years experience in representing mortgage corporations and originating residential real estate, mortgage loans, and home equity loans; including obtaining applications as well as coordinating and assisting in the processing and closing of loans. Critical thinker and adept negotiator who can apply extensive knowledge of industry and government regulations to rapid revenue & profit growth opportunities. Exceptionally knowledgeable and goal-oriented Mortgage Analyst with huge background helping to analyze the collateral mix, credit risk, profitability and performance of organization's mortgage products. Outstanding customer service and communication skills. Ability to deal with and successfully handle clients’ questions and complaints. Highly professional and courteous. Stellar interpersonal skills; ability to work as a team player, as well as on my own. An outgoing and personable self-starter. Look forward to new challenges and an environment where I am constantly learning. EDUCATION & PROFESSIONAL DEVELOPMENT Bachelor of Arts in Business Administration University of Tehran Sales Agent, BRE License number 01381374 CA, AZ, WA, OR, TX NMLS License number 358890 PROFESSIONAL EXPERIENCE Cardinal Financial Services Nov. 2015 – Present Main Street, Irvine CA Call Center representative/LO Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Ken Tavakoli Resume NEW June 2014

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Page 1: Ken Tavakoli Resume NEW June 2014

Kavoos ( Ken ) Tavakoli184 Hayward, Irvine CA 92602 ♦ 949.232.4002 ♦

[email protected]

Mortgage Banker / OriginatorSales and Marketing Financial Strategy and Planning Research & Data Analysis Credit Analysis Loan Origination Relationship Management Staff Management & Development Team-Building & Training

Top notch Mortgage Banker with more than fifteen years experience in representing mortgage corporations and originating residential real estate, mortgage loans, and home equity loans; including obtaining applications as well as coordinating and assisting in the processing and closing of loans.

Critical thinker and adept negotiator who can apply extensive knowledge of industry and government regulations to rapid revenue & profit growth opportunities.

Exceptionally knowledgeable and goal-oriented Mortgage Analyst with huge background helping to analyze the collateral mix, credit risk, profitability and performance of organization's mortgage products.

Outstanding customer service and communication skills. Ability to deal with and successfully handle clients’ questions and complaints. Highly professional and courteous.

Stellar interpersonal skills; ability to work as a team player, as well as on my own. An outgoing and personable self-starter. Look forward to new challenges and an environment where I am constantly learning.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts in Business Administration University of Tehran Sales Agent, BRE License number 01381374

CA, AZ, WA, OR, TX NMLS License number 358890

PROFESSIONAL EXPERIENCE

Cardinal Financial Services Nov. 2015 – Present Main Street, Irvine CACall Center representative/LOServes customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions;

escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Virtual Mortgage Loan Originator/Sales Agent Jan. 2015 – Nov. 2015 Allstar Brokers Network1055 E. Colorado Blvd. 5th FloorPasadena, CA 91106

Home Lending Specialist Oct. 2012 – Jan. 2015Ditech Mortgage Corporation, Brea CaliforniaMortgage Loan Originator.Originated Residential Mortgage Loans through outbound calls and attending Real Estate Broker’s sales meetings, Open Houses.

Page 2: Ken Tavakoli Resume NEW June 2014

Kavoos ( Ken ) Tavakoli184 Hayward, Irvine CA 92602 ♦ 949.232.4002 ♦ [email protected]

Sr. Mortgage Loan Officer May 2012-October 2013Pacific Mercantile Bank, Costa Mesa, CaliforniaOriginated Residential Mortgage Loans through outbound calls and attending Real Estate Broker’s sales meetings, Open Houses.

Mortgage BankerBank of England Irvine, California Nov 2011-May 2012Generated loans through outbound sale leads, counseling with the customers’ needs. Analyzed and review credit history,Income, property valuations to recommend loan products with lending guidelines. Contact potential borrowers to determine their needs for home mortgages. Offered a variety of financial services and

products for borrowers to obtain home loans or second mortgages Generated new business leads and cold calls, application processing, credit reports, calculating the necessary income,

debt to income ratio, estimate mortgage payments and rates for clients, collect all required, documentation and appraisal fees.

Originate, write and close VA, FHA loans and Reverse Mortgages. Responsible for account management, weekly communication with customers regarding new loan products available Networking and participating in all Bank of England events with overall expectations of increasing the potential for

new business customers. Responsible for pricing and input of accurate loan application information into loan origination software

(Encompass).

Mortgage Originator/ RealtorAMS Loans Santa Ana, California April 2008 -October 2011Responsible for finding potential clients and assisting them with applying for a mortgage loan. Gather information from perspective clients to determine if they qualify for a mortgage loan. Guided clients through loan process; while matching them with a loan program that best meets their unique financial needs. Consult with clients seeking to re-finance or purchase property and help customers determine the best loan product

for their budget. Qualify mortgage loans by examining customer’s application and estimating credit worthiness. Originate, write and close VA, FHA and USDA loans and Reverse Mortgages.

Branch Manager/Closer/Residential and Commercial LendingNation Wide Mortgage Garden Grove, California September 2003 to March 2008Assessed and originated mortgage loans while consulting customers’ needs to find the right fit based on lending guidelines, compliance, and current loan programs. Analyzed applicant’s financial status, credit and property evaluations to determine feasibility of granting loans. Assisted field and local loan officers throughout 48 states. Generated new business leads and cold calls, application processing, credit reports, calculating the necessary income,

debt to income ratio, estimate mortgage payments and rates for clients, collect all required, documentation and appraisal fees. Originated loans, trained loan officers; managed the writing and closing of loans.

Managed all day to day activities and accountable for all aspects of mortgage banking operations. Trained and managed a team of mortgage and real estate professionals Responsible for business development activities, marketing efforts, compensation plans and recruiting and staffing.