bsilea rn ing

This is to cer t ify tha t

Ken Riddiford

has fu lfilled the requirements for

BSB51107 Diploma of Management

on the 27th of November 2013

NATIONALLY RECOGNISEDTRAINING

BSI Learn ing Inst itu te P ty Ltd t rading as BSI Learn ingABN 20 106 311 086 RTO 21371

Melbourne Sydney Br isbane

14 Mar t in P lace, SYDNEY NSW 2000 Cer t ifica te No: Q0075Awww.bsilea rn ing.edu .au

Aust ra lianQualifica t ions ^Framework

bslleamingRecord of Result s

Ken RiddifordBSB51107 - Diploma of Management

Star ted Unit Code

2013 BSBCMM401A2013 BSBCUS501C2013 BSBHRM402A2013 BSBMGT502B2013 BSBMGT516C2013 BSBPMG522A2013 BSBWOR501B2013 BSBWOR502B

Unit Name

Make a presen ta t ionManage qua lity customer serviceRecru it , select and induct sta ff

Manage people per formanceFacilit a te cont inuous improvementUnder take project workManage persona l work pr ior it ies and professiona l developmentEnsure team effect iveness

Unit Result

Competen tCompeten tCompeten tCompeten tCompeten tCompeten tCompeten tCompeten t

*END OF TRANSCRIPT*

Student No: 00075

Cer t ifica te No: 00075A

Date: 27 November 2013

BSI Learn ing Inst itu te P ty Ltd t rading as BSI Learn ingABN 20 106 311 086 RTO 21371

Melbourne Sydney Br isbane14 Mar t in P lace, SYDNEY NSW 2000

www.bsileaming.edu .au