Kellogs Private

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    OVERVIEW

    FOUNDED :1906

    Country : U.S.

    Had manufacturing facilities in 19 countries

    Marketed its product in more than 160

    countries

    Turnover in 1990-00 was $7billion.

    Launched in 1994 in India with initial offeringsof wheat flakes & basmati rice flakes

    Had set up its 30th manufacturing facility in

    India, with total investment of $30 million

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    A Failed Launch

    In April 1995, KELLOGS received unsettlingreports of gradual drops in sales from its

    distributors

    25% decline in countrywide sales.

    KELLOGS product failed in Indian market even

    after -:

    Offerings good quality products, supported by

    technical, managerial & financial resources

    High profile launch backed by hectic media

    activity

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    Reasons for failure

    Positioning positioned it as health product

    Over confidence and ignorance of cultural aspects

    Non understanding of Indian consumer behavior and habits

    Premium Pricing policy

    Banked heavily on crispy flakes

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    Setting Things Right

    KELLOGS

    CHOCOS (1996) FROSTIES(1997)

    COs hoped to repeat the global success of these brands in the Indian markets

    Both products had sugar frosting on individual

    flakes

    CHOCOS & FROSTIES were totally spread inIndian flavors

    NOW IT WAS REPORTED THAT INDIAN

    CONSUMERS

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    A crunchy, almond shaped

    corn breakfast cereals, in

    august 1998

    Mazza was positioned as a tasty ,

    nutritional breakfast cereals for

    families.

    Focus on

    customers

    KELLOGS MAZZA

    Kelloggs was careful not to repeat its earlier mistakes. It did not position

    MAZZA in the premium segment

    Mango

    ElaichiCoconut

    kesar

    Rose

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    MAJOR STEPS TAKEN TO ACHIEVE SUCCESS

    Prices reduction

    Kelloggs increase the retail packs of different

    sizes to cater the needs of different consumers

    group

    Kelloggs repositioned the product as tasty

    nutritious food

    products were not positioned in premium

    categories

    Indianising the products

    Free samples in schools and to housewives

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    RESULTS

    In 1995, kelloggs had a share of the Rs 150 mn

    breakfast

    cereals market, which had been growing at 4-

    5%p.a

    The market size was Rs 600mn in 2000, &

    kelloggs share had

    increased to 65%

    The cos improved prospects were clearly

    attributed to the shift

    in

    1.POSITIONING

    2. PROMOTIONS

    3. ENHANCED MEDIA BUDGET

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    In 2000, it launched many new brands

    including Crispix

    banana, Crispix chocos, Froot loops, Cocoa

    frosties,

    Honey crunch

    Krispies Treat an instant snacks targeted at

    children.

    Priced on the lower side at Rs 3 & Rs 5, the

    product was

    positioned to compete against the products in

    theimpulse snacks category

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    KELLOGGS SOURCES however revealed that the

    cos was in India with long-term plans & wasnot focusing on profits in the initial stages. In

    Mexico the cos had to wait for two decades &

    In France nine years, before it could

    significantly influence local palates.

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    Learning from the case

    Market study is must before you enter any

    market

    Dont underestimate local competitors

    Remember that square pegs dont fit into

    round holesCultural difference must be addressed

    Over confidence leads to failure

    For succeeding in country like India company

    has to Indianise its

    strategy

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    Bagged

    Value-

    KELLOGG

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    Bagged Value-

    Priced Cereal

    CapnCrunch

    Snack Bars

    Rice Cakes

    Oatmeal

    Cereal Bars

    FruitCereal Bars

    Capn Crunch

    Quaker Oats

    General Foods

    Honey Nut

    ShreddedCranberry

    Almond Crunch

    Honey Nut

    Cheerios

    Private Label