Profile I am a college student, currently attending UC Santa Cruz. I am able to cooperate successfully with others as well as work in a productive and efficient manner on my own. I have strong customer service and team work skills, due in large part to my involvement in honors programs, volunteer organizations, as well as my customer-oriented employment experiences. I strive to be responsible, efficient, and reliable; placing high values on these qualities in myself and others.

Education University of California Santa Cruz (present)

American River College, General Education (2010 - 2014 )  Enrolled in Honors ProgramRio Americano High School (2006 - 2010 )Completed Honors/AP courses

Work Experience Petaluma Coffee and Tea, Barista/Sales (January 2014 – May 2015) ; Shift Coordinator (February 2015 – May 2015) Responsibilities include:

Creating coffee and tea beverages for customers, manage pastry items, maintain food cleanliness and sanitation Ensure fellow employees work efficiently and prioritize; especially focusing on time management Lead others in opening and closing duties Help customers in areas of coffee beans, teas, merchandise, brewing advice, food items Assist in wholesale coffee orders, creating invoices, completing payments, shipping orders Complete daily cash deposits for all sales, help preserve financial accountability, balance cash drawers

United States Postal Service, Post Master Relief/Replacement (March 2011 – May 2012) Responsibilities included:

Managing and/or sorting all mail, products, and transactions within the Lotus Post Office unsupervised Handling confidential and accountable mail such as registered, insured, and express mail Processing all types of transactions including cash, checks, money orders, credit and debit, daily deposits Selling USPS products and services to customers, answering questions, and providing the least expensive options

Additional Skills Skills:

Knowledge in coffee and tea tasting, brewing processes Food safety and customer relations in food establishments Working knowledge of Microsoft, Excel, Quickbooks applications

Personal and professional references available upon request.