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KASIKORNBANK THAILAND

KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

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Page 1: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

KASIKORNBANK THAILAND

Page 2: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

.

AS AN ATTRACTIVE

E-COMMERCE

DESTINATIONS

WHYTHAILAND

BANGKOK,

THAILAND IS #8 AS

A COUNTRY (IN #

OF ACTIVE USERS)

#1

FACEBOOK

CITIES

52% BOUGHT

SOMETHING ONLINE

VIA A PHONE

#2

M-COMMERCE

PENETRATION

BOTH ON

THE INTERNET

AND MOBILE

INTERNET

#1

TIME SPENT ON

THE INTERNET

#2

70%

VISITED ONLINE

RETAIL STORE

THE AVG. OF WHO

ENGAGE VS.

WHOM POSTS

REACH (6.99%)

Source: We Are Social and Hootsuite , Digital Report Jan 2018

FACEBOOK

ENGAGEMENT

71% SEARCHED

ONLINE FOR

PRODUCT TO BUY

Page 3: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

1

2

3

4

5

S o u t h E a s t A s i a M a p

VALUE OF ASIAN E-COMMERCEYEAR 2016 (ONLY B2C )

1 $19.64 BillionPopulation 68.41 Million

2 $17.48 BillionPopulation 30.22 Million

3 $5.57 BillionPopulation 90.72 Million

4 $5.29 BillionPopulation 255.13 Million

5 $4.13 BillionPopulation 5.46Million

Source: e-Commerce Survey in Thailand by Electronic Transaction Development Agency, 2017

Page 4: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

DIGITAL LIFESTYLE IN THAILAND 2018

57 INTERNET

USERS

UNIQUE

MOBILE USERS

ACTIVE SOCIAL

MEDIA USERS

ACTIVE MOBILE

SOCIAL USERS

Source: We Are Social and Hootsuite , Digital Report Jan 2018

56MILLION MILLION

51MILLION

46*MILLION

24%+SINCE

JAN 2017

11%+SINCE

JAN 2017

3%+SINCE JAN

2017

10%+SINCE

JAN 2017

total number of social users

accessing via mobile

THAILAND MOVE MORE AND MORE DIGITAL

Page 5: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

source: www.techsauce.com March 2018

THAILAND IS THE HEAVEN FOR SOCIAL COMMERCE

A SHIFT TOWARD SOCIAL COMMERCE IN THAILAND

50%online shoppers having purchased

something through social media

Social commerce in Thailand is driven by social media giants Facebook, Instagram,

Line, and YouTube. Many online shops now depend on these platforms by posting

photos and details of products and accepting orders through inboxes. This new way

of doing business is so popular it has taken up 50% of social commerce purchases.

Page 6: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

SOCIAL MEDIA IN THAILAND 2018THAILAND MOVE MORE AND MORE DIGITAL

49MILLION

USERS

40MILLION

USERS

13.6MILLION

USERS

Source: We Are Social and Hootsuite , Digital Report Jan 2018

51 M 74%

46 M 67%

TOTAL NUMER OF ACTIVE

SOCIAL MEDIA USERS

TOTAL NUMER OF ACTIVE

SOCIAL MEDIA USERS

ACCESSING VIA MOBILE

ACTIVE SOCIAL USERS

AS A PERCENTAGE OF

TOTAL POPULATION

ACTIVE MOBILE

SOCIAL USERS

AS A PERCENTAGE OF

TOTAL POPULATION

41MILLION

USERS

*

Remark: *Data as of Oct 2017

Source: www.marketeer.online.co.th

75% 72% 68% 50%

ACTIVE

USERS

ACTIVE

USERS

ACTIVE

USERS

ACTIVE

USERSSource: We are Zocial Awards by Thoto Zocial 2018

Page 7: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

WHY KBANK

TOP THAILAND BASED APPS BY

ALL-TIME DOWNLOADS

#1

#2 #3 #4 #5Source: Appsynth; Top Thailand Based Apps Outside of Games by All-Time Downloads from July 2010-May 2018

Page 8: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

TOP APP RANKINGS 2018

# 1 LINE

FACEBOOK

FACEBOOK MASSENGER

INSTRAGRAM

K-MOBILE BANKING

LINE

FACEBOOK

FACEBOOK

FACEBOOK

KASIKORNBANK

# 2# 3# 4# 5

Source: We Are Social and Hootsuite , Digital Report Jan 2018

RANKINGS OF TOP MOBILE APPS BY MONTHLY ACTIVE USERS

Page 9: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

ONLINE SHOPPERS IN THAILAND

BROWSING PRODUCTS DISCUSSING DETAILS

Page 10: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

PREFERRED E-COMMERCE

PAYMENT METHODS IN THAILAND

57%Online

Payment

45%

40%

28%

Credit Card

Mobile Banking

Internet Banking

Cash on Delivery

43%Offline

Payment

48%

Bank Counters

47%+115%

YOY growth by volume

Source: Thailand Internet User Profile by Electronic Transaction Development Agency, 2017

Page 11: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

FEEDBACK ON PAY WITH KPLUS

329

1643

JUNE JULY

5 TIMES

AVERAGE TRANSACTION PER DAY

Page 12: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

SEAMLESS SHOPPING

EXPERIENCE

FOR CUSTOMERS

CASH

CARD

QR

BANK

ACCOUNT

CREDIT

CARD

TOP

UP

PAYMENT ON

DELIVERY

E-WALLET

PROMPTPAY

SPONSORING BANK

JD CENTRAL x KBANK

Page 13: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

KBANK

PARTNERS

Page 14: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

IMPACT TO THAILAND

01

BENEFIT TO ONLINE SHOPPERS

FINANCIAL INCLUSION FOR SHOPPERS AND SME

OPPORTUNITY FOR SME TO GROW

GROWTH IN ONLINE COMMERCE

02

03

04

Page 15: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

SME PREPARATION

Page 16: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

ONLINE SKILL

UPLOAD PICTURES

ONLINE ONBOARDING

PHOTOGRAPHIC SKILL

ONLINE SECURITY

Page 17: KASIKORNBANK THAILAND - ETDA · e-commerce destinations why thailand bangkok, thailand is #8 as a country (in # of active users) #1 facebook cities 52% bought something online via

THANK YOU

CONTACT