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KAREN S. HOLT 415 Church Street ∙ Unit 2411 ∙ NASHVILLE TN 37219 865.237.0768 ∙ [email protected] SALES AND MARKETING PROFESSIONAL Customer-oriented, strategic-thinking sales professional with experience in building relationships, challenging customers, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Possesses a diverse background in the Pharmaceutical Sales Industry, Special Events Marketing/Management and Academic Instruction. Persuasive, self-motivated individual with expertise in expanding network connections, successfully introducing products, educating clients, implementing pricing strategies, developing new market territories and proactively identifying customer needs to deliver solutions. STRENGTHS: Advanced Organizational Skills Stellar Written/Verbal Communication Skills Creative‐thinker Outstanding Interpersonal Skills Expert Negotiator CAREER HIGHLIGHTS: Client Value Assessment New Product Launch Territory Management Product Education Market Analysis/Development Client Management Event Management & Promotion PROFESSIONAL EXPERIENCE MARKETING COORDINATOR - Contract Perfection Group , Nashville, Tennessee January 2016-April 2016 Established marketing /customer care division of Nashville location by reaching customer base inherited from acquisition of an existing business by initializing / conducting face-to face meetings with facility managers to gather information about quality of customer service to gage overall customer satisfaction/experience as a Perfection Group customer and prepared information via a written report. Researched and identified area businesses by county/industry and by appropriate fit and generated /continuously updated list as potential business prospects and generated lists of businesses for marketing campaigns designed to reach specific/targeted businesses by industry as part of a company –wide, direct via mailer marketing effort to increase company footprint, and followed –up to set face- to face appointment Networked with area Chambers of Commerce, Directors of Business and Economic Development, and utilized personal/professional network base to schedule meetings to provide information about Perfection Group and to increase company presence in the greater Nashville area. BOUTIQUE SET-UP SALES/ VISUAL MERCHAINDISING - Temporary Southern Roots , Pigeon Forge, Tennessee August 2015- January 2016.

KAREN SHOLTNASHVILLE-041916

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Page 1: KAREN SHOLTNASHVILLE-041916

KAREN S HOLT 415 Church Street Unit 2411 NASHVILLE TN 37219∙ ∙

8652370768 karensholt1gmailcom∙

SALES AND MARKETING PROFESSIONAL

Customer-oriented strategic-thinking sales professional with experience in building relationships challenging customers cultivating partnerships retaining top accounts and growing profit channels by establishing trust Possesses a diverse background in the Pharmaceutical Sales Industry Special Events MarketingManagement and Academic Instruction Persuasive self-motivated individual with expertise in expanding network connections successfully introducing products educating clients implementing pricing strategies developing new market territories and proactively identifying customer needs to deliver solutions

STRENGTHS1048696 Advanced Organizational Skills 1048696 Stellar WrittenVerbal Communication Skills 1048696 Creative thinker‐1048696 Outstanding Interpersonal Skills 1048696 Expert Negotiator

CAREER HIGHLIGHTS1048696 Client Value Assessment 1048696 New Product Launch 1048696 Territory Management 1048696 Product Education 1048696 Market AnalysisDevelopment 1048696 Client Management 1048696 Event Management amp Promotion

PROFESSIONAL EXPERIENCE

MARKETING COORDINATOR - ContractPerfection Group Nashville Tennessee January 2016-April 2016

Established marketing customer care division of Nashville location by reaching customer base inherited from acquisition of an existing business by initializing conducting face-to face meetings with facility managers to gather information about quality of customer service to gage overall customer satisfactionexperience as a Perfection Group customer and prepared information via a written report

Researched and identified area businesses by countyindustry and by appropriate fit and generated continuously updated list as potential business prospects and generated lists of businesses for marketing campaigns designed to reach specifictargeted businesses by industry as part of a company ndashwide direct via mailer marketing effort to increase company footprint and followed ndashup to set face-to face appointment

Networked with area Chambers of Commerce Directors of Business and Economic Development and utilized personalprofessional network base to schedule meetings to provide information about Perfection Group and to increase company presence in the greater Nashville area

BOUTIQUE SET-UP SALES VISUAL MERCHAINDISING - TemporarySouthern Roots Pigeon Forge Tennessee August 2015- January 2016

Assisted owner in initial set-up of boutique by maximizing floor space creating aesthetically visual displaysproduct positioning to draw customer attention and increase accessory sales

Demonstrated exemplary and innate customer service skills by utilizing fashion knowledgesense of style by assisting shoppers with wardrobe selection focused on customer satisfaction by suggesting image- enhancing garments according to each customerrsquos unique body typestyle

Increased salesrevenue by assisting boutique owner in product selection by being aware of current fashion trends knowledge of clientele demographics and by utilizing suggestive selling skills to include accessories with each sale

CLINICAL CONSULTANTVetragenics Knoxville Tennessee April 2015 ndash August 2015

Solely responsible at a grassroots level for generating new accounts within the veterinary community introducing regenerative medicine products derived from amniotic stem cells as therapy for companionpets for various injuries and chronic disease states

Negotiated and established a safety study through The University of Tennessee School of Veterinary Medicine Set up and oversaw successful case studies within targeted practices to build relationships with veterinarians and to demonstrate product usageeffectiveness for appropriate patients to emphasize efficacy of products and to educate veterinarians on re-generative medicine and stem cell therapy benefits

Optimized product branding initiatives by developing marketing strategies including trade shows lunch and learns within practices and industry events resulting in 3 large-multi-location clinics utilizing injectable stem-cell product in trials

SPECIAL EDUCATION INSTRUCTORNorris Academy Norris Tennessee November 2008 ndash September 2012

Taught children aged 11 to 18 with severe autism spectrum disorder (ASD) developmental disabilities and significant psychiatric impairments in level 3 residential treatment center setting

Consulted with staff psychiatrists clinical psychologists and nurses to assess medical and emotional needs of students Analyzed the effects of psychotropic drug therapies with pharmaceuticalmedical staff Developed strategies and therapeutic techniques to address specific needs challenges to optimum measureable outcomes Established and maintained relationships with students and families to ensure continued progress

COMPREHENSIVE DEVELOPMENT CLASSROOM LEAD TEACHERPowell Middle School Knox County School System Knoxville Tennessee August 2007 ndash May 2008

Taught children aged 9 to 12 with autism developmental delays and other cognitive deficits providing structured environment focusing on core academic areas

Lead Individualized Education Programs (IEPrsquos) regarding studentsrsquo medical needs and established academic goals Served as Parent Liaison for ChildFind (Januay2007 ndash August 2007) providing first contact for parents seeking information

about speech language and special education needs for preschool aged children

PHARMACEUTICAL SALES REPRESENTATIVEPDI IncSelect Access Knoxville Tennessee November 2005 ndash September 2006

Marketed seasonalcold and flu products to physicians in wide variety of medical disciplines including pediatrics ophthalmology primary care internal medicine and emergency care resulting in increased overall market share for each product by 45 percent

Coordinated and executed sales call planning and territory management to generate new prescriptions with the top physicians in markets maximized territory coverage by making approximately 10 plus sales calls per day and establishing relationships with physicians which led to access to remoterural clinics resulting in adequate sample allocation which increased TRx ( total new prescriptions) for Zymarreg (ophthalmology product) from 15 to 45 in one month and resulted in achieving 74 of 148 dollar increase for all promoted products

PHARMACEUTICAL SALES REPRESENTATIVEBristol ‐ Myers Squibb Knoxville Tennessee December 2002 ndash January 2005

Established and maintained vast base of physician and medical staff relationships throughout East Tennessee for specializing in cardiovascular products

Increased sales and market share for Plavix and Pravachol 40 in three months by meeting with and educating cardiologists internists endocrinologists and primary care physicians increased market share by leveraging managed health care opportunities

Planned medical education programs on new clinical studies and product effectiveness organized speaker programs for nurse practitioners physician assistants and physicians hosted webcasts with product experts for physicians to attend

EDUCATION

Tusculum College Graduate Studies Knoxville Tennessee Special Education Certification Area Endorsement 460‐ The University of Tennessee Knoxville Tennessee Bachelor of Arts in English with a creative writing concentration‐ ‐

CONTINUING EDUCATION AND TRAINING

Various Topics on medical emotional behavioral amp academic needs of students bi weekly Norris Academy‐ ‐ ‐ Territory Management Bristol Myers Squibb‐ Pharmacology Disease State Knowledge Indications Side Effects Prescribing Guidelines for each drug sold

VOLUNTEEER EXPERIENCE Member of Marketing and Fundraising Committee St Joseph School Knoxville Tennessee 2006-2009 Parent Coordinator Cheerleading Team St Joseph School Knoxville Tennessee 2006 ndash 2009‐ Home Study Writer amp Advocate Foster Care Program Omni Visions Knoxville Tennessee 2013‐ Revenue Chairperson Signature Chef ndash March of Dimes Knoxville Tennessee 2013

REFERENCES FURNISHED UPON REQUEST

Page 2: KAREN SHOLTNASHVILLE-041916

SPECIAL EDUCATION INSTRUCTORNorris Academy Norris Tennessee November 2008 ndash September 2012

Taught children aged 11 to 18 with severe autism spectrum disorder (ASD) developmental disabilities and significant psychiatric impairments in level 3 residential treatment center setting

Consulted with staff psychiatrists clinical psychologists and nurses to assess medical and emotional needs of students Analyzed the effects of psychotropic drug therapies with pharmaceuticalmedical staff Developed strategies and therapeutic techniques to address specific needs challenges to optimum measureable outcomes Established and maintained relationships with students and families to ensure continued progress

COMPREHENSIVE DEVELOPMENT CLASSROOM LEAD TEACHERPowell Middle School Knox County School System Knoxville Tennessee August 2007 ndash May 2008

Taught children aged 9 to 12 with autism developmental delays and other cognitive deficits providing structured environment focusing on core academic areas

Lead Individualized Education Programs (IEPrsquos) regarding studentsrsquo medical needs and established academic goals Served as Parent Liaison for ChildFind (Januay2007 ndash August 2007) providing first contact for parents seeking information

about speech language and special education needs for preschool aged children

PHARMACEUTICAL SALES REPRESENTATIVEPDI IncSelect Access Knoxville Tennessee November 2005 ndash September 2006

Marketed seasonalcold and flu products to physicians in wide variety of medical disciplines including pediatrics ophthalmology primary care internal medicine and emergency care resulting in increased overall market share for each product by 45 percent

Coordinated and executed sales call planning and territory management to generate new prescriptions with the top physicians in markets maximized territory coverage by making approximately 10 plus sales calls per day and establishing relationships with physicians which led to access to remoterural clinics resulting in adequate sample allocation which increased TRx ( total new prescriptions) for Zymarreg (ophthalmology product) from 15 to 45 in one month and resulted in achieving 74 of 148 dollar increase for all promoted products

PHARMACEUTICAL SALES REPRESENTATIVEBristol ‐ Myers Squibb Knoxville Tennessee December 2002 ndash January 2005

Established and maintained vast base of physician and medical staff relationships throughout East Tennessee for specializing in cardiovascular products

Increased sales and market share for Plavix and Pravachol 40 in three months by meeting with and educating cardiologists internists endocrinologists and primary care physicians increased market share by leveraging managed health care opportunities

Planned medical education programs on new clinical studies and product effectiveness organized speaker programs for nurse practitioners physician assistants and physicians hosted webcasts with product experts for physicians to attend

EDUCATION

Tusculum College Graduate Studies Knoxville Tennessee Special Education Certification Area Endorsement 460‐ The University of Tennessee Knoxville Tennessee Bachelor of Arts in English with a creative writing concentration‐ ‐

CONTINUING EDUCATION AND TRAINING

Various Topics on medical emotional behavioral amp academic needs of students bi weekly Norris Academy‐ ‐ ‐ Territory Management Bristol Myers Squibb‐ Pharmacology Disease State Knowledge Indications Side Effects Prescribing Guidelines for each drug sold

VOLUNTEEER EXPERIENCE Member of Marketing and Fundraising Committee St Joseph School Knoxville Tennessee 2006-2009 Parent Coordinator Cheerleading Team St Joseph School Knoxville Tennessee 2006 ndash 2009‐ Home Study Writer amp Advocate Foster Care Program Omni Visions Knoxville Tennessee 2013‐ Revenue Chairperson Signature Chef ndash March of Dimes Knoxville Tennessee 2013

REFERENCES FURNISHED UPON REQUEST