Karem Adel Last

7/29/2019 Karem Adel Last

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Mobil: +96555818140 E-mail: [email protected]

Kareem Adel

Objective

To achieve managerial position within reputable well established, professional organization that allows me to fully

utilize my knowledge and experience.

Experience

June, 2012 to present Quality Quest International Kuwait, Salmiya

Assistant Sales Manager

Coordinated with sales manager and ensured achievement on monthly and annual sales goals.

Responsible to complete all document for each customer before process.

Prepared proposals and provided daily reports accurately.

Administered and maintained key customers at various levels.

October, 2007 to June, 2012 OSN Net Work Television Kuwait, Dajeej

Senior Sales Executive

Make plan for sales tracking on daily basis.

Capture new subscriber (Individual Customer and Bulks).

Prepare Sales report, Forecasting, Daily traffic reports for the location. Posting payment and handling customer complains.

Make out bound calls for telemarketing.

Observe flier distribution & make presentation.

September, 2004 to September, 2007 Kuwait Food Company (Americana) Kuwait, Dajeej

Restaurant Manager

Maintaining high level of product quality, customer service and restaurant cleanliness.

Follow-up crew members' monthly training and conduct skills certification.

Sets objectives for the Restaurant and reviews it with management team periodically.

Sets with the Area Manager the monthly Restaurant Business Plan & align with team on the execution. Manage in-store retailing- POS, Suggestive Selling targets, Kids’ and other initiatives.

Plan & Execute Local Store marketing activities/initiatives/zone mapping/flyer coverage.

Anticipates and proactively corrects customer issues.

Identifies opportunities and develop plans to ensure proper sales forecasting & maximize sales.

Coaches and encourages team member to suggestive sell communicates & train team members marketing

initiatives/ new product launches and ensures restaurant is ready to execute.

Follows up & updates any information about the competitors' position in the market in coordination with

marketing dept., which may affect the business plans.




Kareem Adel

June, 2003 to July, 2004 Move pick Jollyville Hotel Egypt, Sharm Elsheikh

Sales executive & Marketing

Arrange daily sales planning and visits.

Reservation for prospected hotel guests.

Arrange daily report for percentage & room movement.

Make out bound calls for company & telemarketing.

March, 2001 to February, 2003 Alsalamlek San Giovanni Hotel& Casino Egypt, Alexandria

Sales executive & Marketing

Arrange daily sales planning and visits.

Reservation for prospected hotel guests.

Arrange daily report for percentage & room movement.

Make out bound calls for company & telemarketing.

Education

September, 1999 To

May, 2003Faculty of Tourism & Hotels Alexandria University

Personal Skills

Able to quickly adapt to new situations and systems.

Ability to convince and influence others.

Creative and resourceful in generating ideas and solving problems.

Able to build strong customer relationships.

Able to work independently and under pressure.

Hard worker, flexible, patient and cooperative.

Computer Skills

Trained in using the following programs : Windows, Word, Excel, PowerPoint, Outlook.




Kareem AdelTraining Programs

Sales Forecasting, Daily Labors Analysis. Basic Management Training (B.M.T).

Supervisory Skills Program.

Key Interaction & Directing Skills.

Bench Planning Program.

Analyzing Performance Problem.

How to Train Trainer.

Essentials of Management Program.

Quality and Food Safety Program.

Profit and Lose Statement Program.

How we work together.

Restaurant Business Plan.

Speed of Service Program. Achieving Breakthrough Result.

Safe at the Plate.

Interests

Computers, music, swimming.

Personal Information

Date of Birth: 22/2/1980.

Military Status: Exempted.

Marital Status: Married.

Documents

Karem Adel Last