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Courses for development at Kantar Media.
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Learning and Development Academy Published 2014
101
“EFFICIENCY IS DOING THINGS RIGHT; EFFECTIVENESS IS DOING THE RIGHT THINGS.” PETER F. DRUCKER
MADELEINE KERNOTMANAGING DIRECTORKANTAR MEDIA NEWS INTELLIGENCE
RICHARD POUSTIECEO KANTAR MEDIA TGI & CUSTOM
RICHARD ASQUITHCEOKANTAR MEDIA AUDIENCES
1
The Kantar Media Academy
In a world obsessed by media, our people are passionate about
creating solutions for our clients to ensure they set the trend.To
keep ahead in the media world, our people need to be at the top
of their game and continually growing. So we take professional
development and sharing knowledge seriously.
Here at Kantar Media, you’re in charge of your career. We’ll
be here to support and encourage you, but you’re in the
driving seat. So take some time with your manager to plan your
development for the year ahead. Be creative. Our programme has
some incredible opportunities (we’re very excited!) but if there’s
something that’s not on the list, we’d love to hear your ideas too.
2
Taking on addiTional responsibiliTies
Personal Development
Whether it’s taking on a challenging new proj-
ect or assignment, or picking up an area that
you haven’t worked on before, this is without
a doubt the most effective way to develop your
skills.Perhaps there’s an area of work that you
have an interest in, or something you know
you need experience in before you’re ready
to take the next career step. If it’s not part of
your job now, consider how you could build it
in – then speak with your manager.
It’s thought that only 10% of career development comes through formal courses, conferences and training. The rest comes from experience (70%) and exposure (20%). The learning activities described in this section will give you a flavour of the most effective non-classroom based ways to develop your professional abilities.
This means learning how to do some or all of
another person’s job. It could be to cover for
leave or to ensure that more than one person in
the organisation knows about a particular
project or process. Giving another person’s job
a go is also a great way to test whether you
have a longer-term interest in those areas.
reading/desk research
Highly underrated as a learning activity, there
are some incredibly powerful and truly
inspirational resources out there. For some
ideas including books, papers, articles,
webinars, websites and podcasts see the
Kantar Development and Resource Guide.
A powerful tool for raising self-awareness
and helping you select the areas of personal
development to work on. Our 360° tool is based
on the Kantar leadership model and is regularly
used in the business.
If there’s someone who has a particular skill
or set of knowledge that you admire, you could
consider shadowing them. Job shadowing is
essentially spending time observing them doing
their work, watching, listening and learning
what the job is about and what is involved in a
typical day.
secondmenTs
A secondment involves a temporary move to
another department or company for a period
of time, usually from several months to one
or two years. If you’re interested, speak with
your manager then arrange to meet with HR to
follow up.
acTing up or covering for a colleague
360° feedback
Job shadowing
3
career conversaTions
This is a discussion between you and your line
manager about your career aspirations. It can
help you to think through what your long-term
goals are and create a plan for achieving them.
You’ll usually get the opportunity to have one
around performance review time.
exposure To broader/higher-level work
Sometimes rather than taking on
additional responsibilities, simply getting
exposure to different work or
environments is helpful. This could be attending
client meetings (if this isn’t part of your
day-to-day role), or shadowing your manager at
more senior managent meetings.
geT a coach
Coaching is another way of developing a
particular skill or set of knowledge. It’s
basically about identifying someone who you
could learn from and asking them to teach/
guide/provide feedback for you in a particular
area.
become a subJecT maTTer experT
If you’re a guru in a particular area and it would
be useful for your colleagues to know more
about it, why not put yourself forward to become
a subject matter expert. This can involve
running briefing sessions, helping to trouble-
shoot quieries or problems, or basically just
being the go-to expert in that subject.
geT a menTor
A mentor is someone, usually more
experienced, who helps and guides your
development in a long-term relationship.
Some mentoring relationships are relatively
informal – people who will be a “sounding
board”, or with whom you can
discuss what’s on your mind. While we don’t
have a structured mentoring programme, if
you’re interested in a more formal
mentoring relationship, please talk it over
with your manager and then with your HR
team.
4
THIS YEAR WE HAVE 46 COURSES ON OFFER, TAKE YOUR PICK - ADD SOME STRINGS TO YOUR BOW! HR, 2014
5
Kantar Media Courses and Programmes
kanTar essenTialsIf you’re new to Kantar Media, there are things you’ll need to learn about what our business does and how our people operate. So we’ve got a series of courses and workshops to help you hit the ground running. If you’ve been with Kantar for some time but would like to attend one of these, speak with your manager in the first instance.
markeT researchWe also have a range of short courses about the ins and outs of Market Research. If you are studying for the MRS qualification, these courses are essential. But even if you’re not, you might find some relevant to your job here.
Sometimes it’s useful to spend time away from your desk on a structured course. You can learn from experts and pick up tips and ideas from colleagues in other parts of the Company and get practical advice to help you do your job. This page gives an overview of what’s on offer. There are more details about each course ...
iT skillsIf the thought of being asked to create a PowerPoint presentation or decipher an Excel spreadsheet leaves you in a cold sweat, our beginner level IT training might be for you. Or if you’re already pretty good but want to become an expert, you can take on our advanced courses. If you’re in the middle, try intermediate.
commercial, business & clienT managemenTThe heart of our business is about serving our clients and developing our commercial reach. The programmes and workshops in this section will equip you with the tools and techniques for becoming a trusted advisor to your clients, whether they’re internal or external.
people managemenTIf you’re a people manager within Kantar Media, no matter how small your team, we expect you to take the people leadership part of your role seriously. Whether you’re new to line manage-ment or an experienced manager, these courses will give you the opportunity to network with other managers and build or refresh your skills.
personal effecTivenessBeing an expert in the technical bits of your job is great, but it’s often not enough to ensure you’re successful in your chosen career. The courses in this section are designed to help you develop as a rounded professional with the ability to work across levels and structures.
6
Our two year graduate programme is designed
to help graduates make the transition from
university life into the world of work. It includes monthly
training and networking events, support for the MRS qualification, and an
annual project.
graduaTe programme
wednesdaY wisdom
TGI & Custom run a series of talks on a
Wednesday, covering everything from
touchpoints to segmentation. If you’re interested in the
programme, contact Stephanie Keller, in TGI & Custom’s Marketing team.
7
Kantar Essentials
EEEssentialsWHAT WHO BY HOW LONG HOW OFTEN HOW MUCH
BUSINESS
FUNDAMENTALS
ALL STAFF WITH
FINANCIAL
INVOLVEMENT
FINANCE 1/2 DAY 3 TIMES A
YEAR
£0
This workshop introduces how finances work at Kantar Media. It covers everything from the key finance processes and an overview of
profit and loss, to revenue recognition and calculation of cost rates. It’s a must for anyone who has revenue or budget responsibility.
ETHICS & ANTI-
BRIBERY
ALL STAFF WPP N/A AS REQUIRED £0
Everyone, irrespective of sector or geography, needs to understand the ethical and business objectives in the Code of Conduct. This
online training, which includes anti-bribery and corruption, is compulsory.
KANTAR MEDIA
INDUCTION
ALL STAFF HR&
MARKETING
1/2 DAY 3 TIMES A
YEAR
£0
Learn a bit more about what Kantar Media does, meet some of our most senior business leaders, and get to know new staff across the
business.
INTRODUCTON
TO TGI
TGI STAFF TGI TRAINING 1/2 DAY MONTHLY £0
Each month TGI runs a series of training sessions for clients as an introduction to TGI. It’s a really good overview of the TGI product and
how it can be used, so it’s a good one for staff who are new to TGI.
LINE MANAGER
INDUCTION
NEW LINE
MANAGERS
HR 1-1 TAILORED
PROGRAMME
AS REQUIRED £0
This programme of tailored 1-1 sessions is designed to get new managers (whether joining us from the outside world or internally step-
ping into line management for the first time) up and running with the people management part of their role.
8
Market Research Courses
WHAT WHO BY HOW LONG HOW OFTEN HOW MUCH
BASIC
QUESTIONNAIRE
DESIGN
ALL STAFF KANTAR
MEDIA
ExPERTS
1 DAY ANNUALLY £0
What are the fundamental questions you should be asking yourself before asking others? This session is designed to help you under-
stand the principles you need to know to deliver meaningful questions to eliminate error in survey design. When conducting surveys we
try to get close to the “truth” about people’s characteristics, behaviour, attitudes, beliefs, knowledge and motivations, Essentially this
session is about best practice in delivering ‘the truth’.
CODING AND DATA
PROCESSING
ALL STAFF KANTAR
MEDIA
ExPERTS
2 HOURS ANNUALLY £0
This session is designed to give an overview of what is involved in processing quantitative data as well as coding verbatim answers.
The session covers both the more academic side of these processes, which will be useful for those taking the MRS qualifications, as
well as more practical tips for those working with these types of data who may need to create specs and check what they get back.
INTRODUCTION
TO MARKET AND
SOCIAL RESEARCH
ALL STAFF KANTAR
MEDIA
ExPERTS
1/2 DAY ANNUALLY £0
This takes us from the medieval beginnings of social enquiry and its twin streams - quantitative and qualitative - through the post-war
flourishing of market research to the latest trends. We then explore the current research marketplace, and how Kantar Media fits
within it.
LIFE CYCLES OF
TYPICAL SURVEYS
NEW LINE
MANAGERS
KANTAR
MEDIA
ExPERTS
1/2 DAY ANNUALLY £0
This is a brief overview of the basic types of quantitative survey design, the different data collection methods and a quick run through of
what is involved in project managing these types of studies.
MEDIA
CURRENCIES
ALL STAFF KANTAR
MEDIA
ExPERTS
1/2 DAY ANNUALLY £0
How much do you know about the UK advertising model? How does a media owner know what to charge for a 30 second TV spot or
a full page ad in a national newspaper? What would it cost to put up a roadside poster and how can anyone be sure the site is worth
that money? This is where media currency research comes in. This course will shine a light on all the media ‘currencies’, reveal the
methodology used by each and present some of the data collected.
These courses are for all staff, especially if you are studying for the MRS qualification.
9
WHAT WHO BY HOW LONG HOW OFTEN HOW MUCH
MRS CODE OF
CONDUCT/ETHICS
ALL STAFF KANTAR
MEDIA
ExPERTS
2 HOURS ANNUALLY £0
For over 50 years the Market Research Society (MRS) has championed the highest ethical, commercial, and methodological practices in
research in the UK and EU. The MRS provides regulation, clear guidance and practical advice on the entire research process. The MRS’
code of conduct, helps to protect respondents, providers, and buyers. Understanding the increasing importance of ethics within our
industry is critical to the MRS Advanced Certificate as well as anyone starting a career within market research.
QUALITATIVE
RESEARCH
ALL STAFF KANTAR
MEDIA
ExPERTS
1 DAY ANNUALLY £0
Everything you wanted to know about qualitative research! This interactive session explains what qualitative research is, how it is con-
ducted and why it is of value. You will have a chance to try out some of the techniques that will be showcased.
STATISTICS ALL STAFF KANTAR
MEDIA
ExPERTS
1/2 DAY ANNUALLY £0
This half-day course covers: Data preparation and weighting, sig testing and confidence intervals and will give you an introduction to
correlations, and problems with correlations. This course will also give you a basis for how to start thinking about data, results, and
interpretations.
TELLING
THE STORY
(PRESENTING
STATS)
ALL STAFF KANTAR
MEDIA
ExPERTS
1 /2 DAY ANNUALLY £0
So, you’ve done all this great work designing the perfect questionnaire. Your project management has been wonderful - you’ve
administered first class fieldwork to time and to budget that’s returned responses which have been processed to within an inch of
their lives. You’re now sitting on a raft of undoubtedly top notch data. But what now? Where to start in turning those data tables into
something that is not going to bore the pants off your clients? Well, this short course aims to give you some ideas on just this. Where
to start with finding interesting stories amid the numbers that actually mean something to your client and how to turn these into
something that looks good too. You might even find your creative side and make yourself an infographic. Who knows?
WRITING SKILLS ALL STAFF KANTAR
MEDIA
ExPERTS
1/2 DAY ANNUALLY £0
You will pick up hints and tips for helping you create impact with your writing. Copywriting techniques help to make your document
successful by making it easy for the reader to receive your key messages. We’ll also cover what needs to go into a proposal, in
preparation for the MRS integrated assignment.
10
“did You TrY Turning iT off and back on again?” THE IT CROWD
9
IT Skills
EEEssentialsWHAT WHO BY HOW LONG HOW OFTEN HOW MUCH
ExCEL
BEGINNERS
ALL STAFF SALLY SINGH 1 DAY ON REQUEST £50
This course will give you the confidence and skills to use an Excel spreadsheet to enter, edit and analyze information. You will start to
use formulae and functions to manipulate your data. You’ll come away knowing how to automatically enter information and format the
data on screen and for printing.
ExCEL
INTERMEDIATE
ALL STAFF SALLY SINGH 1 DAY 3 TIMES A
YEAR
£50
If you already know the basics, this course will take you a step further. You will cover more complex formulae, conditional formatting
and sub totals. You will also learn how to filter and sort data and you’ll pick up some tips on viewing multiple spreadsheets and printing.
ExCEL
ADVANCED
ALL STAFF SALLY SINGH 1 DAY 2 TIMES A
YEAR
£50
This course is for experienced users of Excel and will give you the confidence to use advanced features including the scenarios
manager, pivot tables, advanced graphs and templates. You’ll cover if and or functions and V-look up as well as how to analyse your data
using goal seek.
POWERPOINT
INTERMEDIATE
& ADVANCED
ALL STAFF SALLY SINGH 1 DAY 2 TIMES A
YEAR
£50
We generally run one level of course for PowerPoint users at an intermediate / advanced level. You will cover complex formatting, using
SmartArt and advanced slideshow features like creating a slideshow that runs by itself. You’ll also learn how to use data from other
programs like Word and Excel and how to work with multimedia. If you need a more basic introduction to PowerPoint, let us know and
we can arrange something more suitable for you.
WORD
ADVANCED
ALL STAFF SALLY SINGH 1 DAY 2 TIMES A
YEAR
£50
Our Microsoft Word course is for experienced users and will help you get to grips with the more complex features of formatting, tables
and mail merges. You will also cover working with various types of graphics data from other programs, templates and hyperlinks.
If you need a more basic introduction to Word, let us know and we can arrange something more suitable for you.
To check Your level of iT skills, compleTe oneof our quesTionnaires.
10
Commercial, Business and Client Management
WHAT WHO BY HOW LONG HOW OFTEN HOW
MUCH
BUSINESS STRATEGY MID-SENIOR
PROFESSIONALS
IMPARTA FOR WPP 2 DAYS ANNUALLY £950*
This programme improves your ability to analyse business issues facing your clients and consider how you can create
more impact through greater understanding of their business strategy. You’ll develop confidence in understanding and
discussing business strategy issues.
CHORUS FIRST LINE
MANAGERS
REPRESENT 5-6 MONTH
PROGRAMME
ANNUALLY £2,000*
Chorus is our cross company programme, aimed at developing leadership capability, cross functional working, cooperation and
understanding across Kantar Media UK. It is an intense and interactive programme including briefing sessions, 360° feedback, a two
day offsite module with further onsite modules, team exercises, self study, coaching sessions and a key project on a business issue.
COMMERCIAL
ACUMEN
MID-SENIOR
PROFESSIONALS
IMPARTA FOR WPP 2 DAYS ANNUALLY £950*
This module is part of WPP’s mini-MBA programme, Business Sense. It is designed to help you establish a stronger commercial basis
in your day-to-day decision making, by building an understanding of the key drivers of profitable business, understanding
trade-offs and gaining confidence in using financials and basic tools of financial analysis.
CONFERENCE
SPEAKING
STAFF WHO SPEAK
AT CONFERENCES
CRAFT OF
COMMUNICATION
1 DAY ANNUALLY TBC
If you’ve ever been asked to speak at a conference or present to a large group, you’ll know it can be daunting. This course will cover
the key elements of conference speaking including: what’s different about presenting to a larger audience, how to take qauestions and
how to use body language and your voice to your advantage.
DISCOVER YOUR
VOICE
SENIOR MANAGERS SPARKLAB FOR
WPP
1 DAY ANNUALLY £450
This inspirational workshop is designed to explore voice techniques that create impactful, dynamic scintillating performance.
DOING BUSINESS
INTERNATIONALLY
STAFF WHO WORK
INTERNATIONALLY
LOCAL HR 1/2 DAY ANNUALLY £0
Learning to work with other cultures is crucial for international roles. You’ll get a better understanding of communication issues
around the world, look at international communication styles and explore how other cultures see the British. around the world, look at
international communication styles and explore how other cultures see the British.
FIRST CHAIR MID-SENIOR
CLIENT-FACING
ExETOR/ULEAD 2 DAY
RESIDENTIAL
2 TIMES A
YEAR
£800-
1500**
This inspirational workshop is designed to explore voice techniques to create impactful, dynamic scintillating performance. First chair
is an intensive programme that aims to increase your effectiveness in business problem-solving, client development, team leadership
and self management with clients and internal teams. It is part-sponsored by Kantar, and may act as a predecessor to Maestro.
GROWING & WINNING
BUSINESS
BUSINESS
DEVELOPMENT
IMPARTA FOR WPP 2 DAYS ANNUALLY £950*
This programme will provide you with the skills to uncover new business opportunities in a careful and culturally acceptable way.
You’ll gain confidence in proactively identifying and prioritising new opportunities, navigating complex buyer roles within a client
organisation, and building momentum and reducing the length of the sales cycle.
*plus Travel and accommodaTion cosTs**£800 for kanTar media programme; £1500 for kanTar programme sTaff
WHAT WHO BY HOW LONG HOW
OFTEN
HOW
MUCH
MAESTRO SENIOR
PROFESSIONALS
ExETOR 4 DAY
RESIDENTIAL
2 TIMES A
YEAR
£3,000*
This programme aims to strengthen the ability of our most senior client leaders to be valued and trusted advisors to the clients,
colleagues and teams. It includes work on problem solving and fact-based decision making, client/business development, culturally
sensitive relationship skills, people/team leadership and financial accountability.
MARKETING MID-SENIOR
PROFESSIONALS
IMPARTA FOR
WPP
2 DAYS ANNUALLY £950*
Improve your ability to analyse the marketing issues facing your clients and develop a greater understanding of their strategic
marketing goals. You’ll also develop confidence in understanding marketing metrics and be able to provide stronger advice and
support to a client.
NEGOTIATION SKILLS SENIOR CLIENT
-FACING MANAGERS
KANTAR
PROCUREMENT
1 DAY ANNUALLY £0
Now more than ever, negotiating is a critical skill for leaders at all levels. This course will use case studies, group discussions and
individual reflection to guide you through the ‘mutual gains’ approach and enable you to create value through negotiation.
PRESENTATION
SKILLS (STAND &
DELIVER)
STAFF WHO PRESENT SPARKLAB FOR
WPP
1 DAY 9 TIMES A
YEAR
£450
This workshop is designed to focus on crucial areas of communication, incorporating skills in voice production, awareness of
physical tension, team building and group creativity, encompassed in a day that is intended to be stress-free, enlightening and fun.
PERFECT PITCH FOLLOWS STAND AND
DELIVER
SPARKLAB FOR
WPP
1 DAY 6 TIMES A
YEAR
£450
This course looks in greater detail at the art or “act” of making a pitch. Encompassing skills such as writing, storytelling and
audience control/influence, the workshop draws on theatrical skills and techniques to enable you to present, or perform, a pitch to
maximum effect.
THINKING ON YOUR
FEET
ExPERIENCED
PRESENTERS
SPARKLAB FOR
WPP
1 DAY 2 TIMES A
YEAR
£450
This workshop encourages participants to be more confident, collaborative and creative.
WORKING ACROSS
CULTURES
MID TO SENIOR KANTAR 2 DAYS
RESIDENTIAL
ANNUALLY £950*
Here you’ll build your cross-cultural sensitivities, knowledge and competence to advance your leadership skills. This programme
will help you become an advisor to external clients operating in different cultural environments. It provides best practice for people
working in global account teams, and enables managers to know how to interact with people from other countries more effectively.
WORKING
WITH CLIENT
PROCUREMENT
SENIOR CLIENT-
FACING MANAGERS
KANTAR
PROCUREMENT
1/2 DAY ANNUALLY £0
The influence of clients’ procurement teams on the buying process is steadily increasing. Understanding the role of these
teams has become key to pitching for new business, and maintaining existing clients. This short course, led and facilitated
by members of Kantar’s procurement team will help you to understand how procurement decisions are made during pitches
and give you increased confidence in working pro-actively with them.
11*plus Travel and accommodaTion cosTs
12
belbin for Teams
Belbin’s model is a powerful tool for
understanding the role you (and others) play in a team. You’ll learn to exploit your
team strengths and manage your weaknesses. We can help
facilitate team events using Belbin.
Team awaY daYs
Making time to occasionally get out of the office
together to focus on team strategy and development is really
important. We can help you in the
planning or facilitation of these events, making sure they’re
fun and functional.
13
People Management
WHAT WHO BY HOW LONG WHEN HOW MUCH
COACHING FOR
PERFORMANCE
LINE MANAGERS LOCAL HR 1 DAY 3 TIMES A
YEAR
£0
This course will provide you with the knowledge, skills, tools and behaviours to help drive a high performance environment for your
team to support business growth. You will learn how to hold effective performance and coaching conversations as well as how to
provide and receive feedback to build capability and confidence.
CONDUCTING
PERFORMANCE
REVIEWS
LINE MANAGERS LOCAL
HR
1/2 DAY 3 TIMES A
YEAR
£0
The performance review is a critical tool in both helping the business achieve our objectives and ensuring the personal and
professional development of your staff. You will understand how your actions can create and sustain motivation to improve
performance.
DIFFICULT
CONVERSATIONS
LINE MANAGERS LOCAL HR 1.5 HOURS 3 TIMES A
YEAR
£0
As a line manager, you’ll know that from time to time you need to have those difficult conversations. This short workshop will
introduce the “AID” model and principles of giving feedback, and you’ll learn some techniques for conducting challenging
conversations.
ESSENTIALS OF
MANAGEMENT
LINE MANAGERS PEOPLE
DYNAMICS
3 DAY
RESIDENTIAL
ANNUALLY APPROx.
£1000*
This is our core programme for all line managers within Kantar Media. You’ll increase your management effectiveness in two key
areas: people management (listening, questioning, giving feedback) and task based management (prioritisation, delegation, goal
setting).
LEADING FOR
PERFORMANCE
SENIOR
MANAGERS
FORUM FOR
KANTAR
1 DAY 3 TIMES A
YEAR
£400
This course builds on the skills covered in coaching for performance and is aimed and more senior line managers. You will cover
how to use a balance of leadership styles to create and sustain a motivating climate and provide coaching and feedback to drive a
high performance envioronment.
MANAGING
ABSENCE
LINE MANAGERS LOCAL HR 1 DAY 3 TIMES A
YEAR
£0
Managing absence effectively is a critical part of a line manager’s role. This course will ensure you are familiar with the policies and
processes within Kantar Media, and will help you understand your role in reducing absence. It’s a must for all new line managers.
RECRUITMENT
AND SELECTION
LINE MANAGERS LOCAL HR 1/2 DAY 3 TIMES A
YEAR
£0
If you’re involved in recruitment, this is an essential course. It will steer you out of any legal trouble and will equip you with the basics
of good recruitment practice. It will also ensure you have a full understanding of the recruitment process within Kantar Media.
*plus travel and accommodation costs
14
educaTional sponsorship
If there’s a study programme leading to
accreditation, a diploma or degree that would benefit
both your performance and your career, you may be eligible for educational
sponsorship.
In addition to getting feedback on your progress
during the year, the performance review is a
good time to reflect on the Learning and Development
activities you’veundertaken and look to the
year ahead.
performancereviews
15
Personal Effectiveness
WHAT WHO BY HOW LONG HOW OFTEN HOW MUCH
COMMUNICATION
SKILLS
ALL STAFF UP SKILL FOR
LIFE
1 DAY ANNUALLY £100
Communication is key to personal effectiveness, no matter what your position in the company. This practical and interactive course
will enable you to develop your ability to be a multi-skilled communicator, able to engage with different people in different ways at
different times.
CREATIVE
THINKING
ALL STAFF LOCAL HR 3 HOURS 3 TIMES A
YEAR
£0
Expand your creativity and forward-thinking abilities. This hands-on workshop will introduce you to some of the leading tools and
models of creativity, and will challenge you to apply these in your everyday work.
GETTING THE
MOST OUT OF YOUR
PERFORMANCE
REVIEW
ALL STAFF LOCAL HR 1 HOUR 3 TIMES A
YEAR
£0
This short session will help you make the most of your performance review here at Kantar Media. It will ensure that you know how
the process works and will help you to understand what you can do to prepare.
IMAGE AND IMPACT ALL STAFF UP SKILL FOR
LIFE
1 DAY ANNUALLY £100
You might be an expert in your field, but your credibility is always in the eye of the beholder. During this session you will work on
understanding how you are seen by others and how credibility is gained and lost. In doing so, you will develop practical tools to gain
confidence and manage your own credibility.
ACHIEVING YOUR
POTENTIAL
ALL STAFF PEOPLE
ANIMATORS
1 DAY ANNUALLY £150
This programme will provide you with new ways of developing and managing your personal effectiveness and performance at work. It
looks at ways to improve confidence, motivation and deal with pressure. It deals with sensitive issues in a challenging but supportive
manner.
TIME
MANAGEMENT
ALL STAFF LOCAL
HR
1.5 HOURS 3 TIMES A
YEAR
£0
By the end of this short session, you’ll be able to recognise the key causes of poor time management, identify solutions to common
time wasters and implement tools and techniques to increase your effectiveness and efficiency.
TRAIN THE
TRAINER
STAFF WHO TRAIN
OTHERS
UP SKILL FOR
LIFE
2 DAYS ANNUALLY £200
If you’re involved in training, this programme will give you the skills and confidence to master the art of training. Day one is focussed
on helping you effectively design, deliver and evaluate a training programme. Day two lets you put it all into practice.
16
requesT Time off for TrainingIn addition to our L&D programme, you have the right to request time off work for training under the Employment Rights Act 1996. This applies to accredited as well as unaccredited training courses.
Training associaTesWe have a network of talented and experienced training consultants, who between them cover a broad range of specialties. If there is an area that you or your team would like to work on, let us know.
geT in Touch
If you want to discuss anything L&D related, your line manager is generally the first point of contact. For logistics and bookings, contact Fatima Mohamed. For other L&D queries, try your local HR team in the first instance.
agree learning
acTiviTies wiTh Your manager
You and your line manager will identify and agree your learning and development needs relevant
to your role, business and personal objectives.
Turn up!
All training activities represent an investment by the company
in your development, whether the cost is for course fees or time. You should make every effort to attend and your
commitment to the activity should take priority over other commitments
(with the exception of emergency
critical client needs).
How to book a course
17
we’ll confirmYour daTes
When your course or programme is due to run,
HR will contact your manager to confirm
your attendance.
You can organise exTernalTraining Yourself
Where you and your line manager agree an external training course and
the budget has been approved within the department, please feel free to
arrange your attendance. HR can assist with identifying
external courses if necessary.
email us for anY formal
courses
Once you and your line manager have agreed your courses, you can apply
through Kantar Connect for a specific course or to go
on the waiting list.
leT us know if You can’T come
If you have a genuine reason for not being able to attend, you must notify the
training administrator as early as possible so that your place can be
offered to someone else. If you cancel within 14 days of the training, your
department will be charged a cancellation fee (which may be
higher than the original cost in some cases).
leT us know whaT You Think
Evaluating training is important as it helps us to measure how well the activity has met your development needs and achieved our business
objectives. So we’ll ask you to provide your honest feedback on any course
that you attend, usually in the form of an online questionnaire.
SKALE Guide evenT supporT professional managemenT execuTive value
ANTI-BRIBERY & ETHICS 20-60 40-90 50-90 100-140 TRUSTED
INTRODUCTION TO TGI 20-60 40-90 50-90 100-140 CLIENT-FOCUSED
KANTAR MEDIA INDUCTION 20-60 40-90 50-90 100-140 COLLABORATIVE
LINE MANAGER INDUCTION 50-90 PASSIONATE
EXCEL 20-60 40-90 50-90 100-140 TRUSTED
POWERPOINT 20-40 40-90 50-90 100-140 TRUSTED
WORD 20-40 40-90 50-90 100-140 TRUSTED
INTRO TO MARKET & SOCIAl RESEARCH
40-90 CLIENT-FOCUSED
MEDIA CURRENCIES 40-90 CLIENT-FOCUSED
MRS CODE OF CONDUCT/RE-
SEARCH ETHICS
40-90 TRUSTED
LIFE CYCLES OF TYPICAL
SURVEYS
40-90 TRUSTED
CODING & DATA PROCESSING 40-90 TRUSTED
STATISTICS 40-90 TRUSTED
BASIC QUESTIONNAIRE DESIGN 40-90 TRUSTED
QUALITATIVE RESEARCH 40-90 TRUSTED
TELLING THE STORY (PRESENT-ING STATS)
40-90 CLIENT-FOCUSED
WRITING SKILLS 40-90 CLIENT-FOCUSED & PASSIONATE
BUSINESS FUNDAMENTALS 40-90 50-90 TRUSTED
CHORUS 50-70 COLLABORATIVE &FORWARD-THINKING
COMMERCIAL ACUMEN 60-90 TRUSTED
CONFERENCE SPEAKING 60-90 100-140 CLIENT-FOCUSED, TRUSTED & PASSIONATE
DISCOVER YOUR VOICE 60-90 CLIENT-FOCUSED
DOING BUSINESS INTERNA-
TIONALLY
40-90 CLIENT-FOCUSED & COLLAB-ORATIVE
FIRST CHAIR 60-90 CLIENT-FOCUSED, COLLABORA-TIVE & TRUSTED
EVENT SUPPORT PROFESSIONAL MANAGEMENT EXECUTIVE VALUE
GROWING AND WINNINGBUSINESS
60-90 CLIENT-FOCUSED & FORWARD-THINKING
MAESTRO 60-90 CLIENT-FOCUSED, COLLABORATIVE & TRUSTED
MARKETING 60-90 FORWARD-THINKING & PASSIONATE
NEGOTIATION SKILLS 60-90 CLIENT-FOCUSED
PERFECT PITCH 50-90 CLIENT-FOCUSED & PASSIONATE
PRESENTATION SKILLS (STAND AND DELIVER)
50-90 CLIENT-FOCUSED & PASSIONATE
THINKING ON YOUR FEET 60-90 CLIENT-FOCUSED & PASSIONATE
WORKING ACROSS CULTURES 60-90 COLLABORATIVE & TRUSTED
WORKING WITH CLIENT PRO-
CUREMENT
50-90 CLIENT-FOCUSED & COLLABORATIVE
COACHING FOR
PERFORMANCE
50-70 PASSIONATE, TRUSTED& COLLABORATIVE
DIFFICULT CONVERSATIONS 50-90 COLLABORATIVE
ESSENTIALS OF
MANAGEMENT
50-80 PASSIONATE, TRUSTED & COLLABORATIVE
LEADING FOR
PERFORMANCE
70-90 100-140 PASSIONATE, TRUSTED & COLLABORATIVE
MANAGING ABSENCE 50-90 COLLABORATIVE
PERFORMANCE REVIEWS 50-90 COLLABORATIVE
RECRUITMENT AND SELECTION 50-90 FORWARD-THINKING
COMMUNICATION SKILLS 20-60 40-90 COLLABORATIVE
CREATIVE THINKING 20-40 40-90 50-90 100-140 PASSIONATE
GETTING THE MOST OUT OF
PERFORMANCE REVIEWS
20-60 40-90 PASSIONATE
IMAGE AND IMPACT 20-60 40-90 PASSIONATE
MENTAL TOUGHNESS 20-60 40-90 PASSIONATE
TIME MANAGEMENT 20-60 40-90 TRUSTED
TRAIN THE TRAINER 40-60 40-90 FORWARD-THINKING
evenT supporT professional managemenT execuTive value
ANTI-BRIBERY & ETHICS 20-60 40-90 50-90 100-140 TRUSTED
INTRODUCTION TO TGI 20-60 40-90 50-90 100-140 CLIENT-FOCUSED
KANTAR MEDIA INDUCTION 20-60 40-90 50-90 100-140 COLLABORATIVE
LINE MANAGER INDUCTION 50-90 PASSIONATE
EXCEL 20-60 40-90 50-90 100-140 TRUSTED
POWERPOINT 20-40 40-90 50-90 100-140 TRUSTED
WORD 20-40 40-90 50-90 100-140 TRUSTED
INTRO TO MARKET & SOCIAl RESEARCH
40-90 CLIENT-FOCUSED
MEDIA CURRENCIES 40-90 CLIENT-FOCUSED
MRS CODE OF CONDUCT/RE-
SEARCH ETHICS
40-90 TRUSTED
LIFE CYCLES OF TYPICAL
SURVEYS
40-90 TRUSTED
CODING & DATA PROCESSING 40-90 TRUSTED
STATISTICS 40-90 TRUSTED
BASIC QUESTIONNAIRE DESIGN 40-90 TRUSTED
QUALITATIVE RESEARCH 40-90 TRUSTED
TELLING THE STORY (PRESENT-ING STATS)
40-90 CLIENT-FOCUSED
WRITING SKILLS 40-90 CLIENT-FOCUSED & PASSIONATE
BUSINESS FUNDAMENTALS 40-90 50-90 TRUSTED
CHORUS 50-70 COLLABORATIVE &FORWARD-THINKING
COMMERCIAL ACUMEN 60-90 TRUSTED
CONFERENCE SPEAKING 60-90 100-140 CLIENT-FOCUSED, TRUSTED & PASSIONATE
DISCOVER YOUR VOICE 60-90 CLIENT-FOCUSED
DOING BUSINESS INTERNA-
TIONALLY
40-90 CLIENT-FOCUSED & COLLAB-ORATIVE
FIRST CHAIR 60-90 CLIENT-FOCUSED, COLLABORA-TIVE & TRUSTED
Forward-ThinkingLooking over the horizon
CollaboraTiveWorking in harmony
TrusTedBeing a recognized expert
PassionaTeGoing the extra mile
ClienT-FoCusedWalking in their shoes
Our vaLues