K A I T L I N H A N R A H A N Wilmington, NC

919 | 522 | 1414 kaitlin_hanrahan@yahoo.com

E D U C A T I O N University of North Carolina Wilmington May 2015

- 3.98 GPA

- BA: French Language + Literature Minors: Creative Writing + Philosophy

- Relevant coursework:

+ Engaging Contemporary Media + Debate & Role-play

+ Media Ethics + French for Commerce

KEDGE Business School (Marseille, France) June – July 2014

- Certificate in Cross-Cultural Negotiation

E X P E R I E N C E Beauty Consultant at ULTA Beauty June – December 2013

- Communicated amicably with customers to solve concerns + process complaints

- Applied knowledge acquired on the job to find creative solutions to various issues

- Employed selling techniques to generate profits for the store

- Scheduled salon appointments; answered phone calls and inquiries

Teaching Assistant Intern at Wakefield High School January – June 2011

- Completed administrative tasks: filed, organized, planned, and maintained order

- Proofread, edited, and critiqued students’ essays + projects

- Led discussions / presented information to students in conversation-driven ways

Cashier at Charlie’s Kabob Grill August 2010 – June 2011

- Provided excellent customer service to clients face-to-face and on the telephone

- Communicated with customers to organize catering events

A W A R D S + H O N O R S

ü Dean’s List every semester at UNCW for excellent GPA

ü Chancellor’s Achievement Awards for outstanding academic achievement

ü UNCW SOAR Grants for continued academic success