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2-1 1 Corporate Citizenship, Social Corporate Citizenship, Social Responsibility, Responsibility, Responsiveness, Responsiveness, and Performance and Performance
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Corporate Social Responsibility, Responsiveness, and Performanceand
Performance
Relate social performance to financial performance
Describe the socially conscious investing movement
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Corporate Social Responsiveness
Summary
Outline
Historical Perspective on CSR
Arguments Against and For Corporate Social Responsibility
Arguments Against CSR
Arguments for CSR
Corporate Social Responsiveness
Sethi’s Three-Stage Schema
Epstein’s Process View
Usefulness of the Model to Academics and Managers
Wartick and Cochran’s Extensions
Wood’s Reformulated Model
Social Performance and Financial Performance
Socially Conscious or Ethical Investing
Summary
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Introduction
The focus in this chapter is on corporate social responsibility,
which involves responsibilities outside of making a profit and the
key questions for corporations include:
Does business have a social responsibility?
If so, what is the extent and type of the responsibility?
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The impact of a company’s actions on society
Requires a manager to consider his acts in terms of a whole social
system, and holds him responsible for the effects of his acts
anywhere in that system
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Corporate social responsiveness – emphasizes action, activity
Corporate social performance – emphasizes outcomes, results
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Historical Perspective
Economic model – the invisible hand of the marketplace protected
societal interest
Legal model – laws protected societal interests
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To keep government at arms length
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Evolving Viewpoints
CSR considers the impact of the company’s actions on society
(Bauer)
CSR requires decision makers to take actions that protect and
improve the welfare/kesejahteraan of society as a whole along with
their own interests (Davis and Blomstrom)
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Evolving Viewpoints
CSR mandates that the corporation has not only economic and legal
obligations, but also certain responsibilities to society that
extend beyond these obligations (McGuire)
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Evolving /penyusunan Viewpoints
The normative correctness of the products of corporate action have
been the main focus of CSR (Epstein)
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Carroll’s Four Part Definition
CSR encompasses the economic, legal, ethical and discretionary
(philanthropic)/ kebijaksanaan expectations that society has of
organizations at a given point in time
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Understanding the Four Components
Business and Society: Ethics and Stakeholder Management, 5E •
Carroll & Buchholtz
Copyright ©2003 by South-Western, a division of Thomson
Learning. All rights reserved
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Responsibility
Legal
Required
Discretionary (Philanthropic)
Desired/ Expected
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Ethical Responsibilities
Be ethical.
Legal Responsibilities
Economic Responsibilities
Be profitable.
Source: Archie B. Carroll, “The Pyramid of Corporate Social
Responsibility: Toward the Moral Management of Organizational
Stakeholders,” Business Horizons (July-August 1981). © 1991 by the
Foundation for the School of Business at Indiana University. Used
with permission.
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Economic Responsibilities (Make a profit)
Legal Responsibilities (Obey/patuh the law)
Ethical Responsibilities (Be ethical)
CSR
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Dilutes the primary aim of business
Increase business power
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Arguments For
Addresses social issues business caused and allows business to be
part of the solution
Protects business self-interest
Addresses issues by being proactive
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Business Responsibilities in the 21st Century
Demonstrate a commitment to society’s values and contribute to
society’s social, environmental, and economic goals through
action.
Insulate society from the negative impacts of company operations,
products and services.
Share benefits of company activities with key stakeholders as well
as with shareholders.
Demonstrate that the company can make more money by doing the right
thing.
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Good Corporate
Good Corporate
Good Corporate
Socially Conscious/kesadaran or Ethical Investing
Social screening is a technique used to screen firms for investment
purposes
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Corporate social performance
Paternalism
Philanthropy
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