Justin Allan Young

1 Waldron Street 207-608-1611 Marblehead, MA 01945 justinyoung711@gmail.com

PROFESSIONAL EXPERIENCE Liberty Mutual Insurance Company, Boston MA October 2015- Present Senior Business Analyst – Commercial Insurance Distribution Agent Broker Strategy

Project Lead for New Appointment strategy initiative; providing consulting expertise to Field Leadership and appointed 1,800 new agents, generating $71 million dollars in new business premium from 2015-2016.

Leading New Agent Onboarding strategy by collaborating cross functionally to develop two online interactive training sessions, an intergraded workflow management tool within Salesforce and a communication drip campaign to provide field resources to drive new business production and agency engagement.

Performing multi-dimensional analysis across agency footprint, identifying 667 inefficient broker relationships within Middle Market and National business segments; performing root cause problem solving to restore inefficiencies.

Managing LMS initiative across CI Distribution to root cause problem inconsistencies in location terminations activity in monthly reporting. Highlighted the current conditions, defined the target state and developed solutions that will be implemented.

Partnering with Safeco to improve agency footprint expansion through CI cross appointments. Identified 1,200 opportunistic prospects and designing a framework and strategy to highlight highest potential prospects for field prioritization.

Collaborates and presents agent broker analytics and strategic solutions to Executive Management and Leadership Teams.

Liberty Mutual Insurance Company, Boston, MA March 2014-October 2015

Product Analyst – Commercial Insurance State Management Analytics

Lead analyst for Midwest Region, completed state reviews and independently performed complex analytics to influence cross functional partners.

Managed book portfolio alongside Director of State Operations, provided granular analytics to drive growth and profitability.

Conducted complex, advanced analysis of product lines; analyzing trends and developing tactical recommendations to state teams, field management and SVP’s on pricing, strategy and consulted on complex business issues and strategy implementation.

Analyzed competitor market landscape, distribution channels and customers, performed in depth research of competitor filings while analyzing trends for tactical and strategic recommendations.

Managed and coached summer interns and rotational analysts within State Management through daily project work.

Promoted to Senior Product Analyst within State Management in September 2015. Liberty Mutual Insurance Company, Boston, MA June 2012– March 2014 Sr. Associate Analyst - Commercial Insurance Product Management Development Program

Conducting a comprehensive competitor study which examines small business growth and profitability in the competitor non renewing grocery stores and wholesale classes.

Provided class code-level analysis of profitability while recommending an approach on each class of business via a pass rate rule to identify profitability potential and under-penetrated market segments.

Administered the monthly operations report and responded to inquiries to provide statistical analysis to improve profitability.

Promoted from Associate I and Associate II to Sr. Associate throughout the development program. Connecticut Center for Economic Analysis, Storrs, CT August 2011- May 2012

Associate Analyst

Conducted research, empirical economic analysis, and provided strategic consulting services for the State and private companies.

Performed cost benefit, trend, and regression analysis in Microsoft Excel to provide recommendations to clients.

PUBLICATIONS Carstensen, F., Coghlan, J., Waite, B., & Young, J. MAC Data Concordance Report: Mansfield Advocates for Children (MAC) Executive Committee. CCEA : University of Connecticut.

EDUCATION Boston University – Questrom School of Business Expected May 2018 Masters of Business Administration; Concentration: Strategy and Business Analysis 3.5/4.0 University of Connecticut – College of Liberal Arts and Sciences Graduation May 2012 Bachelor’s Degree Economics –Dean’s Scholar 3.4/4.0 Thesis: Economic Impact of Pfizer’s penetration of China’s pharmaceutical market and how will it affect the Connecticut economy?

SKILLS Microsoft Office, SAS, SQL, Cognos, NCCI, SNL, CIMR, Essbase, Perr & Knight, AM Best, Regression, Salesforce ,SharePoint

AWARDS Liberty Mutual Top 10% VIP Award, Platinum Bravo, Gold Bravo (5), Silver Bravo (2), Bronze Bravo (2)