Justin MeethScott Newman

CHAPTER 14: TEAM, ORGANIZATIONAL, AND

INTERNATIONAL CULTURE

The Shared perception of how a team should operate to accomplish it’s goals.

Patterns of interaction, norms, and member roles all included in team culture.

Leaders should establish an appropriate culture early on in the team’s life.

Collaborative culture.

Relates to team support or the availability of helping behavior within a team.

TEAM CULTURE

Role Modeling.

Participation and innovation.

Provides a way to unite team members who have different views.

TEAM CULTURE

Refers to the shared values, beliefs, and norms of an organization.

Customs, Rituals, and traditions help reveal underlying values that guide organizational decision making. (Deal & Kennedy)

Focuses on shared meanings and beliefs of an organization. (Davis)

Determines the group norms and behavioral patterns of employees. (Kilmann & Saxon)

ORGANIZATIONAL CULTURE

All members of an organization share it’s organizational culture.

Culture refl ects the shared learning by members that contains cognitive, behavioral, and emotional elements.

Also eff ects the internal operations of the organization

and how it reacts to the outside environment.

Organizations are not uniform.

Organizations may be characterized by how integrated their subcultures are.

ORGANIZATIONAL CULTURE

Encourages employee involvement.

Better relations between teams.

Two types of organization that effect use of teams.

Control cultures and commitment cultures.

ORGANIZATIONAL CULTURE AND TEAMWORK

Status and power drive the control strategy. The relations among people are adversarial and untrusting.

Commitment reduces the number of organizational levels of authority, and adopts methods to encourage open communication to operate successfully.

Teams operate better in a commitment based organization.

Critical for organizational culture to support

collaborative work to achieve success.

ORGANIZATIONAL CULTURE AND TEAMWORK

Look at your index card (should be marked 1 or 2)

“1”s go to one side, and “2”s go to the other

Each side will have someone be selected as “the boss”

Boss – come and get the directions for your team

Rules Create the greatest

invention ever! Your team must only

follow the rules on the paper provided to your boss

You will have 5 minutes to create your team’s invention

GOOD LUCK!

TIME FOR AN ACTIVITY!

Plot Twist!There are four members from each team who have a star on the index card

Those four individuals must switch to the other team

They must now adapt to the cultures of their new teams, but are not allowed to specifically ask what the new rules are

Continue creating your invention for 3 more minutes with these new team members

ACTIVITY PART 2

Three dimensions of organizational cultures: Individualism Versus Collectivism

Power Versus Status

Uncertainty and Risk Avoidance

DIMENSIONS OF INTERNATIONAL CULTURE

IndividualismHave loose ties with one another

Only responsible for themselves/their families

Seek individual achievement and recognition

CollectivismValue the ties between people

Expected to look after one another

Self-interest < the interests of the social group or team

INDIVIDUALISM VS COLLECTIVISM

Power The degree to which people in a culture accept

unequal power High-power:

Status oriented Large power and status differences are acceptable What are some pros and cons?

Low-power Egalitarian People are less willing to accept the authority of others on the

basis of the positions they hold Team members take initiative What are some pros and cons?

POWER AND STATUS

Uncertainty is the degree to which people feel threatened by change

There are either risk-taking cultures or risk-avoidance cultures

Risk-taking:Value change, tend to be action-oriented, do not plan change in advance, and are open to new ideas

Risk-avoidance:Value social harmony, conflict is inappropriate, stability is valued

UNCERTAINTY AND RISK AVOIDANCE

Cultures have different meanings of:Teams at workTeam successOperation of trust

Japan – personal ties U.S. – common group

identity and performance

INTERNATIONAL DIFFERENCES IN TEAMWORK

Communication differences:May make more spelling/grammar errors

Different communication norms

Differences in expression of emotion

Misinterpretation

INTERNATIONAL DIFFERENCES IN TEAMWORK