Jurisdictional Presentation May 21 st 2015 New Online Business
Filing System
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System Goals Reduce and ultimately eliminate paper filing Make
process easy enough that anyone can file Allow ALL Business filings
to be filed Online Reduce Processing / Turn around time (no back
logs) Reduce Rejections Improve Customer Service
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Our Approach Task centric not Form Centric Authenticated User
Accounts Users can file for Multiple Entities Automated Electronic
Notifications All filings must be created online Upfront
Validations with Appropriate Warnings and Errors All filings can be
paid electronically online (e-Check, Credit Card, ACH) or Printed
and Mailed in Electronically generate documents to eliminate
scanning (where possible)
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User Experience Establish a User Account (must have a valid
email) Login Create New Filings Order Certified Documents or
Certificates Manage Filings through Online Queues
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Filing Tasks
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Online Queues
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Using the Online System Required fields are designated with a
red * Blocks of instruction and information dynamically displayed
as appropriate A companys existing information pre-populates and
may be edited as needed System and field validations show the
customer missing data fields, incorrect information, required
signatures, and other errors/items that must be corrected prior to
submission System warnings are also provided to inform the customer
of potential issues with the filing that require review by the
Filing Office prior to approval Attachments may be added prior to
submission Titles provided for the signatures are only those
authorized for that specific business type
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Form a Company
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Forming a Company
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Tangible Results 99% Online filings, over 60,000 user accounts
created Most filings are approved automatically, and the customer
receives an e-mail with the filed document within 60 seconds.
Reduction of the rate of rejection from approximately 25% of all
filings to less than one half of 1%. Filings requiring review, are
usually completed within an hour of submission Rejected (Returned)
Filings are often corrected, resubmitted and approved within a
matter of hours. Staff is not bombarded with handling paper and can
focus on more difficult filings, answering phones and cross
training in other areas. There is no backlog of filings requiring
temporary staffing. The training time of new staff is significantly
reduced because of the system validations built into the
software.
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Technical Notes System developed using Microsoft.NET and SQL
Server Utilizes Xml to store Company Profiles and Filings XML is
based off Business Annual Report XML Schema used by other IACA
members. Extended as needed. Documents and Certificates are
Generated using XSLT Utilizes the NIC payment gateway utilized by
many IACA members
