1 JUNIOR STAFF COLLECTIVE AGREEMENT BETWEEN TELECOMMUNICATIONS SERVICESOF TRINIDAD AND TOBAGO LIMITED (hereinafter referred to as The Company) AND COMMUNICATION WORKERS UNION (hereinafter referred to as The Union) For and on behalf of all categories of workers, comprising the Junior Staff Bargaining Unit, employed by the Telecommunications ServicesofTrinidadandTobagoLimited,initsoperationsin the Republic of Trinidad and Tobago. **************************************************************** PREAMBLE (i)TELECOMMUNICATIONSSERVICESOFTRINIDADANDTOBAGOLIMITED (hereinafter referred to as the Company) is committed to beasuccessfulproviderofqualitytelecommunications services.Inthisregard,theCompanyisobligatedto provideandmaintainacontinuousandreliableserviceto the satisfaction of its customers. (ii) THECOMMUNICATIONWORKERSUNION(hereinafterreferredto astheUnion)istheRecognizedMajorityUnionforthe employeescoveredbythisAgreementinaccordancewith CertificateofRecognitionNos140and357issuedbythe Registration, Recognition and Certification Board. (iii)The spirit and intention of this Agreement is to establish andmaintainagoodrelationshipbetweentheCompanyand the Union. (iv) Inthisregard,theCompanyundertakestostriveforan industrialclimatethatwillencourageemployeestobe efficient,effectiveandproductive,insofarassuch efficiency,effectivenessandproductivityarerequiredin the normal and usual operation of the Companys business. 2 (v)TheUniononitspartshalluseitsbestendeavoursto assist in ensuring that the employees shall: (a)at all times perform their duties to the best of their ability; (b)co-operate in efforts to restore interruptedservices as rapidly as possible;

(c)takeadvantageofeachandeveryopportunityoffered inextendingandimprovingtechnicalknowledgeand skills. (vi) RecognizingtheobligationoftheCompanytoprovidea twenty-four (24) hour service to the public and recognizing thatitisnecessarythereforefortheCompany,fromtime totime,toemployworkersafternormalworkinghoursand also on Saturdays, Sundays and Public Holidays and, subject to the following restrictions: (a)TheCompanyandtheUnionagreethatsystematicovertime shall be avoided; (b)Workersshallbeexcusedfromworkingovertimefor just cause; (c)Nothing contained in the preceding paragraphs shall be soconstruedastoexcludetherightoftheUnions Representatives to bring to the notice of the Company anycasesofovertimewhichtheymaydesireto discuss. ARTICLE 1 - RECOGNITION 1.1TheCompanyrecognisestheUnionasthesoleBargaining AgentforallJuniorStaffemployeesinitsemploywithin theBargainingUnitasdescribedinCertificateNos.140 and357,forthepurposeofcollectivebargainingin respectofsalaries,hoursofworkandothertermsand conditionsofemploymentandtheirgeneralinterestand welfare as employees of the Company. 3 1.2TheCompanyandtheUnionacknowledgetherightofeach othertoincludeontheirNegotiatingCommitteeeither nationalorinternationalrepresentativesfromaffiliated organisations or advisors and consultants to assist them in the course of their negotiations. 1.3AllprovisionsoftheAgreementshallbebindinguponthe successorsorassignsoftheCompanyandtheUnion.In caseofaconsolidationormerger,representativesofthe CompanyandtheUnionshallmeetwithoutdelayand negotiatesuitableprovisionsfortheprotectionofthe employeesseniority,service,benefitsandother interests. ARTICLE 2- DEFINITION 2.1AGREEDmeansmutualagreementbetweentheUnionandthe Company. 2.2AUXILIARYVEHICLEshallmeanvehicleswithpneumatic and/or hydraulic attachments such as telstar units, derrick type vehicles or bucket trucks etc. 2.3CALL OUT refers to a request from the Company to an off-dutyemployeetoreporttoperformdutiesoutsideofhis rostered or normal hours. 2.4CASUALEMPLOYEEmeansanyemployeewhoisnormally engaged for a period of not more than six (6) weeks.He is an employee only on the day or days he works.If such an employeesperiodofemploymentextendsbeyondsix(6) consecutiveweeks,heshallbeimmediatelyreclassifieda TemporaryEmployeewitheffectfromtheinitialdateof his current employment. 2.5 CHECKOFFmeansthesystemwhereby,ontheirwritten authorization, Union dues of members of the Union shall be deducted from their salaries by the Company and remitted to the Union on or before the last working day of the current month. 2.6 DISTRICT shall refer to a geographic division of Companys network. 4 (i)District I - from Chaguaramas to Morvant junction; (ii)District II- from Morvant junction to Toco in the East and extending South to Chaguanas; (iii) District III - from Couva extending South; and (iv)District IV- Tobago 2.7EMPLOYEEmeansanyworkerwhoiscoveredbythis Agreement. 2.8ESTABLISHMENTmeansthetotalnumberofpermanent employees in each category employed by the Company to carry out its operations. 2.9ONCALLreferstothesystemforrosteringemployeesto respondtoemergencieswhichmayariseinthetelephone network between 6:00 p.m. and 6:00 a.m. daily, and shall be interpretedtomeanalsoduringthedayonSaturdays, Sundays and Public Holidays. 2.10 PARTTIMEEMPLOYEEmeansanemployeewhoisassignedto work the number of hours in the normal week. 2.11 PERMANENTEMPLOYEEmeansanyemployeewhohasbeen confirmed in a permanent post in the fixed establishment of theCompany,havingsuccessfullypassedamedical examinationandsatisfactorilycompletedhisprobationary period of service. 2.12 PERSONALPROTECTIVEEQUIPMENTmeansallclothingand accessoriesdesignedtocreateabarrieragainsthazards encountered in the working environment. 2.13 PROBATIONmeansaperiodoftimeprecedingconfirmation to a permanent post. 2.14 PROBATIONARYEMPLOYEEmeansanewemployeewhohasbeen employedonprobationtofillavacancyinthe establishment of the Company. 2.15 RESTDAYmeansanydayonwhichanemployeeisnot rostered to work. 5 2.16 SENIORITYmeansanemployeewillbedeemedtobesenior toanotheremployeeifheistheholderofasubstantive positioninahighergrade.Withingrades,senioritywill be determined in the order of the dates of appointment to that grade. Seniority of service shall be determined by the date on which the employee commences continuous employment with the Company.

2.17 SERVICEmeansthecontinuousperiodspentinthe employment of the Company as a permanent worker, including allapprovedleavesofabsenceforwhichaworkeris grantedleavewithorwithoutpay.Anyperiodofunbroken temporaryemploymentwhichcontinuesintopermanent employmentshallbeconsideredasservicebytheCompany for the purpose of this Agreement. 2.18 SHIFTWORKmeansasystemofworkwherethedaily operationsarecarriedoutuninterruptedlyonafullor limited rotational basis. 2.19 TEMPORARYEMPLOYEEmeansanyworkerwhosetermof continuous employment is not normally intended to last more thannine(9)months,exceptwhenengagedforaspecific project of more than nine (9) months. 2.20 TRAINEEmeansapersonwhoisselectedtoundergo training in an identified area of the Company for a period not exceeding nine (9) months. 2.21 UNIFORMmeansdistinctiveclothingofacommondesign, colourandfashiontobewornbystaffandservingasa meansofidentificationtotheinternaland/orexternal publics. 2.22 WORKBASEmeansaworklocationwheretheemployee reports to a Supervisor for duty each day and registers his times of arrival and departure on a daily basis.

2.23 InthisAgreement,thesingularshallincludetheplural and the masculine shall include the feminine. 6 ARTICLE 3 - MUTUAL RECOGNITION OF RIGHTS 3.1Itisacknowledgedthatalltherights,powers,authority and regular customary functions of Management are vested in the Company, provided, however, that:-

(a)Whenever drastic effects of economic conditions and/or technological changes are considered by the Company to warrantareductioninitsnormallabourforce,the Unionshallbecalledtodiscussthematterjointly withtheCompanybeforeanydecisionisimplemented. Ifitisagreedthatthesituationrequiresa reductioninthenormallabourforce,theUnionand theCompanyshallabidebythetermsandconditions laid out in Schedule 1. (b)TheUnionshallhavetherighttoinitiateactionon anycomplaintorgrievanceinaccordancewiththe Grievance Procedure set out in Schedule 2.

(c)Wherever and whenever possible, the Company agrees to offeralternativeemploymentinordertoaffordsuch employeesthechoicebetweenredundancyand redeployment. 3.2LettersofUnderstandingmaybeexchangedbetweenthe Company and the Union. ARTICLE 4 - LEAVES OF ABSENCE Employeesshallbeentitledtotheundermentionedleavesof absence in accordance with the terms and conditions specified in Schedule3,withtheexceptionofInjuryleavewhichis reflected in Article 15: A. Union Leave B. Annual Vacation Leave C. Sick Leave D. Maternity Leave E. Paternity Leave F. Casual Leave G. Bereavement Leave H. Special Leave 7 I. Study Leave J. Post Course Leave ARTICLE 5 - PUBLIC HOLIDAYS 5.1TheCompanyshallrecognizeallPublicHolidaysso proclaimed by the Government. 5.2When a Public Holiday falls within a shift employees work week and such public holiday coincides with the employeesrestday,heshallbegrantedanotherdayoffwithin twenty-eight(28)daysofsuchpublicholiday,or,upon request,suchleaveshallbecreditedtohisannual vacation leave entitlement of the following year.

5.3Wherethereisapublicholiday,theworkweekshallbe reducedbythenumberofhourstheemployeewouldhave worked had the day not been a public holiday. 5.4When a public holiday falls on a Saturday, those employees on regular day work, Monday to Friday, shall have an extra day added to their vacation leave entitlement. 5.5Shouldapublicholidayoccurduringanyemployees vacationperiod,heshallbecreditedwithanextradays vacationforeachsuchholiday.Theforegoingshallnot apply when an employee is enjoying No-Pay leave. ARTICLE 6 - ALLOWANCES Employeesshallbeentitledtothefollowingallowancesin accordancewiththespecificationsinSchedule4,withthe exception of the Acting, Training and Warm Clothing Allowances, which are reflected in Articles 7 and 23 respectively: (1) Lunch Allowance (12) On Call Allowances (2) Meal Allowance(13) Call Out Allowance

(3) Disturbance Allowance(14) Extra Duty Allowance (Overtime) (4) Sleeping Out and Out-of(15)Travelling Allowance Pocket Allowance 8 (5) Height Allowance (16) Foreign Language Allowance (6) Jack Hammer Allowance (17 Wheel Change Allowance (7) Driving Allowance(18) Cost of Living Allowance (8)Motor Cycle Allowance (19) Laundry Allowance (9)Shift Allowance (20) Canvassing Allowance

(10) Split Shift Allowance(21) Training Instructor Allowance (11) In Charge Allowance ARTICLE 7 - ACTING (a)An employee acting in any Job Category listed in Schedule 7 or being promoted to a Job Category listed in Schedule 5 of thisAgreementshallreceiveanexistingsalaryinthe higher grade in which he is acting or to which he is being promoted, equivalent to: The value of two (2) increments in thehigher grade plus his substantive salary,or the next higher salary point in the grade. ThisconditionshallalsoapplytoJuniorStaffemployees actinginorbeingpromotedtopositionsintheSenior Staff Bargaining Unit. (b)Inordertoqualifyfortheadditionalpay,theemployee shallactinthehighergradeforacontinuousperiodof not less than five (5) working days. (c)AnyJunioremployeeconsiderednextinlinetoaSenior employee whose job title is not listed in Schedule 7, shall bedeemedtobeactingforhiminhisabsenceaslongas the said duties are carried out by the junior employee. No actingallowancewillbepaidtosuchemployeebuthis actinginthiscapacityshallberecordedinhispersonal file. 9 (d)The employee next in line to his Senior shall be entitled to act for him in his absence and shall be so informed in writing at least seven (7) days prior to the effective date of his acting appointment. (e)TheCompanysfailuretoofficiallyinformanemployeeof theactingappointmentortoprovidesatisfactoryreasons inwritingforhimnotbeingappointedtoactforhis Seniorshallnotbeconsideredreasontodebarhimfrom receivingactingallowanceinaccordancewith(a)above should he so qualify. ARTICLE 8 - JOB TITLES The Job Titles covered by this Agreement are listed in Schedule 5. ARTICLE 9 - SALARIES AND CLASSIFICATIONS Salaries,classificationsandincreasesshallbeassetoutin Schedule 6. ARTICLE 10 - SENIORITY AND PROBATION 10.1 Seniority of service shall be the determining factor where allotherrelevantconsiderationsareequal,inmatters affectingassignmentofhours,voluntaryandinvoluntary transfers,promotions,lay-offsandrehiringafterlay-offs. 10.2 (a)The Probationary Employee shall be on probation for a periodoffour(4)months.Nothinghereinshall precludetheextensionofthisperiod,providedthat such extension is by mutual agreement and is equal to butnotgreaterthantwo(2)months,andthatthe employee is notified in writing of the reasons for the extensionpriortotheexpirationofthefour(4) months. 10 (b)A probationary employees service may be terminated at any time during his probationary period if he is found to be unsatisfactory.He must be informed in writing astothereason(s)fortheterminationofhis probation. (c)Unlessinformedinwritingtothecontrary,an employeewhohascompletedhisprobationaryperiod shall be deemed to have joined the establishment. ARTICLE 11 - MANAGEMENT PRACTICES 11.1 Managementagreesthatallemploymentofworkersshallbe doneundertheTermsandConditionsofthisCollective Agreement. 11.2 Whenmattersaffectingtheinterestandwellbeingof employeesarebroughttoManagementsattention,such mattersshallbehandledasexpeditiouslyaspossible.In mattersofafinancialnaturewhereagreementisreached between Management and the Union, but final implementation isundulydelayedbyManagement,suchsettlementshallbe retroactive to the initial date. 11.3 TheCompanyshallendeavourtopayallmoniesduetoan employee who has separated from the Company, not later than one (1) month after the effective date of his separation. 11.4 The Company agrees to furnish a Certificate of Employment, uponrequest,toanyemployeewhohasseparatedfromthe Company. 11.5 Disciplinary Action (a)Whenamatterariseswhich,intheopinionofthe Company,couldresultinanemployeebeingsuspended ordismissed,theUnionshallbenotifiedwithintwo (2)workingdaysofaComplaintbeingfiledagainst the employee. (b)Anyallegationsagainstanyemployeewithinthe Bargaining Unit shall be preceded by a Complaint form statingthedate(s),placeandfrequencyofthe allegationsandthespecificallegationandthe details of the allegations against the employee. 11 (c)Whenanemployeeissuspendedordismissedbythe Companyforcause,boththeemployeeandtheUnion shallbenotifiedinwritingwithintwo(2)working days. If a grievance arises and in furtherance of the GrievanceProcedure,thesuspension/dismissalis determinedtoberevocable,suchdecisionshallbe rescinded and the employee shall receive reimbursement ofallmonieslostandhisseniorityreinstatedand such other benefits as would normally accrue. 11.6 Personal File (a)No adverse entry shall be made in the personal file of anyemployeecoveredbythisAgreementwithouthis knowledgeandthatoftheSecretaryGeneralofthe Union. (b)Acopyofeverysuchentryshallbegiventothe employeeand to the Secretary/Treasurer of the Branch within five (5) working days of such issue. (c)UponrequestbyamemberoftheUnionsExecutive Board,copiesofalldocumentsrelevanttoamatter being considered by the Union shall be produced by the Company for perusal when such documents are considered helpfulindetermininganymatterbroughtagainstan employee. (d)No Supervisor shall in normal circumstances, adversely loganyemployeewithouthispriorknowledge.Whena log entry is necessary in the employees absence, this must be shown to him on his next attendance on duty. (e)Whereanadversereport,placedinanemployees personalfilehasbeendisproved,itshallbe immediately removed, and he shall be so informed, and the data surrounding that particular matter shall not beusedagainsttheemployeeatanytime.Noticeof suchremovalshallbegiventoboththeBranch Secretary/Treasurerandtheemployeewithinfive(5) working days. (f)Anywarningletteroradverseentryshallberemoved from an employees personal file after one (1) year if nosimilaroffencehasoccurredduringtheone(1) year period, and the employee to be so informed within five (5) working days. 12

11.7 Temporary Employees (a)Temporaryemployeeswiththeexceptionofthose engagedonContractinstallations,constructionwork, specialdevelopmentprojectsorasrelieffor employeesonleaveshallbemadepermanentaftera periodofnine(9)monthscontinuousworkprovided thattherearevacanciesintheestablishmentand subject to satisfactory performance. (b)Uponappointmenttothepermanentstaff,atemporary employeeshallbedeemedtohaveservedhis probationaryperiodduringthetimehehadbeen temporary,andshallbeentitledtoallprovisions herein. (c) TheCompanyagreestoinformtheUnionofthe employment of workers on a temporary basis. 11.8 Transfers (a)Employees in the Bargaining Unit shall be transferred either temporarily or permanently to areas, districts, departments, work bases, work centres and sections. (b)In the case of transfers by the Company, the employee must be notified at least two (2) weeks in advance and giventhereason/sforthetransferandthespecific functiontobecarriedout,exceptincasesof emergency whenheshallbegivennotificationnot laterthanone(1)weekfromtheinitialdateof transfer. (c)Exceptinspecificcircumstances,temporarytransfers shall not exceed three (3) months. (d)Wheneveranemployeeispermanentlytransferred,he shallbeentitledtoaDisturbanceAllowance,where applicable,inaccordancewithSchedule4ofthis Agreement. 13 (e)When an employee is temporarily transferred, he shall be paid a Lunch Allowance and/or additional travelling costswhereapplicable.Theseadditionaltravelling costsshallbebasedontransportcostsfromthe employeesworkbasetothepointoftemporary transfer.Lunchallowancewillbepaidusingthe following example: District 1Using the rectangle Independence Square South-TSTTHouse,East-Henry Street,West-RichmondStreetand North-KeateStreet.Anyworkbase outsidetherectangle,lunchallowance will be paid. District III - (a)Thompson to Gasparillo (b)Thompson to Marabella and vice versa (c)CiperoRoadtoSt.JamesStreet and vice versa. ARTICLE 12 - CONTRACT WORK 12.1 (a)TheCompanyshallnotcontractoutworknormally performedbyemployeescoveredbythisAgreement.However,providedalwaysthatemploymentofits regular employees shall not be adversely affected, the Companymaycontractoutworkinthefollowing circumstances:- (i) Where the work load cannot be carried out by the regular work force. (ii) Inthecaseofspecificprojectsortemporary operationsrequiringskilland/ormenand/or equipment not available in the Company. (iii)Wheretheprocessortechnologyhaschangedthe work to the extent that the regular workforce is unable to perform tasks in the required time. (iv)Wherespecificprojectsortemporaryoperations requireskilland/orequipmentnotavailablein the Company. 14

(b)In the event that it becomes necessary to contract out work, the Company shall stipulate in its contract with thecontractor,thatheshallpaywagesandapply conditionsofworknotlessfavourablethanthose containedinthisAgreement,exceptwherethe contractorispartytoaCollectiveAgreementwith another Trade Union. (c)In the event that the regular workers are adversely affected,theCompanyundertakestoexplorethe possibility of redeployment of such workers and to do suchotherthingsastominimizesuchoranyadverse effects. 12.2 (a)TheCompanyfurtherstipulatesthatwhencontract labourisengaged,theContractorshallpaynotless thantheminimumratefortheparticularjob classificationasprovidedintheScheduletothe existingAgreementandshallobserveallotherterms and conditions stipulated in the existing Agreement as appropriate or applicable. (b)TheCompanyagreesthatitwillspecifyinall contractsthattheContractorwillpayhisemployees inenvelopesshowingtheemployeesname, classification,rate,amountofstraighttimeand overtime hours worked and amount of pay. (c)Forotherworkcontractedout,theCompanyagreesto includeaprovisioninthecontractstipulatingthat the Contractor will pay not less than the minimum rate establishedforworkofthesamecharacterinthe trade or industry concerned. (i)by practice or Collective Agreements; (ii) by arbitration or Industrial Court awards issued in theabsenceoforsubsequenttoanysuch Agreement, or by law. 15 ARTICLE 13 - JOB DESCRIPTIONS (a)TheCompanyshallfurnishtheUnionwithcopiesofjob descriptions for all the job titles included in the present contractandforwhichwagesandsalarieshavebeen established.TheCompanyshallalsonotifytheUnionof itsintentiontocreateanynewjobtitleswithinthe Bargaining Unit and the description thereof, together with salary/ies to be paid for such new job/s. (b)TheCompanyagreestonotifytheUnionofanyJobTitles whichmaybediscontinuedwithintheBargainingUnitwith the reason/s thereof. (c)Job Evaluation (i)It is agreed by the parties that any changes in job classificationshallbedependentupontheresults of any job evaluation exercise undertaken by the Job Evaluation Committee. (ii) Wheneveranydepartmentalre-organisationis beingundertakentheCompanyshallgiveatleast fourteen(14)daysnoticeofanyintendedchanges.Inaddition,theCompanyshallfirstprovidethe Union with a chart showing the proposed changes. (iii)Each employee shall be provided with a copy of his job description and related job documents. ARTICLE 14 - UNIFORMS (a)UniformsshallbeprovidedbytheCompanyinaccordance with the provisions of Schedule 10. (b)TheCompanyshallprovideuniformsnotlaterthanMarch 31st each year.In the event that the Company is unable to providesuchuniformsbythatdate,theUnionshallbe advised as to the reasons. (c)In the event that new job titles are created, the Company andtheUnionshallmutuallyagreeontheprovisionsof uniforms. 16 (d)Thedesignandcolourofuniformsforstaffshallbe reviewed on 1st April of every three years. ARTICLE 15 - OCCUPATIONAL HEALTH, SAFETY AND THE ENVIRONMENT ThepartiestothisAgreementrecogniseanemployee'srightto working conditions which show respect for his health, safety and physical well-being. TheCompanyandtheUnionrecognisethatthemaintenanceand developmentoftheemployee'sgeneralwell-beingconstitutea common objective.As a result, all efforts shall be employed to preventandcorrectanysituationliabletocompromisethe healthandsafetyofemployeesordeterioratethework environment. Partiesalsoagreetorecogniseandadheretoalllegislation covering this area: 15.1 (a)ItshallbetheCompany'sresponsibilitytoprovide employeeswithsafeworkingconditionsandtheUnion shallco-operatewiththeCompanytoensurethat employeesarefamiliarwiththeuseofallsafety equipment and procedures. (b)ThepartiesagreethatthereshallbeaSafety Committee comprising eight (8) persons who are hereby designatedSafetyStewards.Thereshallbeequal representation between the Union and the Management- thatistosay-four(4)representativesforeach.Committeemeetingsshallbechairedbya representative of Management. (c)TheSafetyCommitteeshallmeetonceamonthoras oftenasisdeemednecessary.TheCommitteeshall makeappropriaterecommendationswherenecessary, relatingtosafetystandardsintheworkplacewith respecttomachinery,equipmentandmethodsofwork.The Committee shall monitor the implementation of such recommendations that are acceptable to the Company. 17 15.2 The Company shall provide, and employees shall use, safety equipment and protective clothing, whilst on duty, whenever such is considered by the Company to be necessary for the protection of employees. 15.3 TheCompanyshallprovideprotectiveclothingnotlater than March 31st each year.Such outfits and clothing shall be issued in accordance with the provisions of Schedule 11.IntheeventthattheCompanyisunabletoprovidesuch ProtectiveClothingbytheabovedate,theUnionshallbe advised as to the reasons by the Company and the employees informed. 15.4 Upon submission of a medical certificate, an employee who, formedicalreasons,cannotwearanyoftheissuesof Protective Clothing supplied to him, shall be provided with suitable replacement garments by the Company.The Company reservestherighttohavetheemployeeundergoa specialistexaminationofthemedicalproblem,whichcost shall be borne by the Company. 15.5 TheCompanyshallalsoprovideindividualissuesandthe employees shall wear the following:- (a)SafetyHelmetsforusebyLinesmen,Cablemen, Installers, Electricians, Transmission Technicians and Refrigeration Technicians. (b)RaincoatsandRubberBootsasmaybenecessaryfor employees when they are required to work in inclement weather. (c)Employees shall not be required to work in conditions whichareunsafeorforwhichtheyarenotproperly equipped with the necessary safety gear. 15.6 Atstationswheremanningisnecessary,notlessthantwo (2)permanentemployeesofsimilarcategoryshallbe rostered under normal conditions. 15.7 The Company agrees to provide adequately stocked First Aid Kitstoeachworkdepartment/worklocationand vehicle/crew. 15.8 Techniciansarenottoproceedtounmannedsitesby themselves. 18 ARTICLE 16 - INJURY ON DUTY (a)Any employee who is injured during the course of his duties withtheCompanyshallbepaidhisfullsalaryand compensationasprovidedundertheWorkmen'sCompensation Ordinance.Injury Leave shall be at full pay and shall not bedeductedfromtheemployee'snormalsickleave entitlement. (b)Immediatemedicalattentionshallbegiventoanemployee whoisinjuredduringthecourseofhisemployment.In casesofmedicallycertifiedincapacity,transportation shallbeprovidedbytheCompanyformedicalattention during the period of illness arising from the injury. (c)Intheeventthatanemployeesustainsaninjuryonthe job,whichrequiresmedicalattention,itshallbethe responsibilityoftheCompanytoabsorballmedicaland relatedcosts,includingtransportation.Moreover,when theinjuryrequiresoverseastreatment,theattending physician must so certify and the Company shall be required toabsorbthecostoftheoverseastravelandmedical attention. (d)The Company shall ensure that all aspects of the Workmens CompensationOrdinanceareappliedwithinthespecified time frame, and shall notify the Union.The Union shall be involved in any proceedings relating to employees injury. ARTICLE 17 - MEDICAL EXAMINATIONS 17.1 Eachcandidateforpermanentemploymentshall,asa conditionforemployment,berequiredtopassamedical examination and a chest X-Ray to be arranged by and at the expense of the Company. 17.2 Subject to Clause 3 of this Article, the Company may with reason(s)atanytime,requestapermanentemployeeto subjecthimselftoamedicalexaminationconductedbya doctor selected by the Company and the Company shall decide whether or not the medical report justifies such action as the Company may decide to take thereon. 19 17.3 AnemployeeexaminedunderClause2ofthisArticlemay requestthatasecondexaminationbeconductedbyhis/her doctorathis/herexpense.Ifthedoctorsdisagreeon theirfindings,eithertheCompanyortheemployeemay request that the matter be referred to a "medical referee" mutually agreed upon between the Union and the Company.If theemployeeisvindicatedheshallbereimbursedall expenses incurred. 17.4 Certain categories of employees as required, and as defined inSchedule9,shallbesentbytheCompanyforperiodic medicalexamination.Thecontentsofthemedical examinationshallbedeterminedbytheCompanyandthe Union. 17.5 Each candidate for temporary employment intended to exceed aperiodofone(1)monthmayberequiredtoundergoa medicalexaminationandchestX-Ray,ifsuchanemployee cannotprovidesatisfactoryevidenceofhavinghada medical examination and chest X-Ray within the twelve (12) month period immediately preceding date of engagement. ARTICLE 18 - HOURS OF WORK (A) [Applicable to workers employed prior to December 6, 2010] 18.1 Non Shift Workers:- (a)The normal work week for non-shift workers shall not exceed forty (40) hours - Monday to Friday. (b)Thenormalworkdayshallnotexceedeight(8)hours between 7.00 a.m. and 5.00 p.m. exclusive of one (1) hour for lunch. (c)Non-shift workers shall have one (1) hour for lunch per day scheduled between the hours of 11.00 a.m. and 1.30 p.m. (d)Noemployeeshallberequiredtoworkformorethan(4) continuous hours before proceeding on their lunch break. 20 (e)Every employee is required to know his hours of work and his scheduleandtoattendworkatthehoursspecifiedin accordance with the Schedule.Employees are required to be punctualandtobeattheirpostatthetimeintheir schedule. (f)Non-Shift staff who work outside of the normal working hours whenauthorisedbytheirHeadofDepartmentorhisduly AuthorisedRepresentative,shallbepaidovertimein accordance with Schedule 4.15. (g)The hours of duty as established above shall be maintained at all times.Any changes in the hours of duty shall be by mutual agreement. (h)TheCompanyshallprovideadequatestafftoundertakethe day to day operations of the Company during normal working hours and to avoid, as far as possible, the working of hours outside of the hours specified above. (i)Employees engaged in ancillary services may be requested to work shift, subject to the exigencies of the service. 18.2 Shift Workers (a)The basic work week for shift workers, with the exception of employees listed in Schedule 8, shall not exceed forty (40) hours - five (5) days out of seven (7), Sunday to Saturday, with a forty-five (45) minutes meal break per shift per day. (b)The normal work day for shift workers, with the exception of employees listed in Schedule 8, shall not exceed eight (8) hours,SundaytoSaturday,inclusiveofforty-five(45) minutes meal break per shift.However, the meal break for shiftsbetween thehours of 7:00 a.m. and 5:00 p.m.,with theexceptionofTelephoneOperators,shallbesixty(60) minutes per shift per day. (c)ItisrecognisedthattheCompany'sbusinessisapublic servicerequiringcontinuoustwenty-four(24)hoursdaily operationsand,inordertocoverthis,itisagreedthat hoursshallberosteredtoincludedaywork,nightwork, Sundays and Public Holidays. 21 (d)The operational framework of the shift system and the hours ofworkofshiftworkersshallbedeterminedbymutual agreement between the Company and the Union.The hours of variousshiftsshallbeputintooperationbytheCompany after notifying the Union. (e)Weekly rosters shall be posted seven (7) days in advance of the date of the first roster. (f)Whenoperationalconditionssorequire,staffwhoareon dutymayberequestedtoperformovertime.Staffwho performsuchovertime,shallbepaidinaccordancewith Schedule 4.15. (g)Hours worked in excess of a normal tour of duty in any day shall be considered overtime and shall be subject to payment in accordance with Schedule 4.15. (h)Mutual shift changes shall be permitted to facilitate staff providedthatnoadditionalcostsareincurredbythe Company.Allrequestsformutualshiftchangesshallbe submittedforty-eight(48)hoursinadvanceandmustbe approved by properly authorised supervisory personnel of the Company. (i)Eachemployeemustberosteredaclearcalendardayoff withintheworkweekandabreakperiodofnotlessthan sixteen (16) hours between shifts. (j)Shiftworkersshallnotberosteredtoworkmorethantwo (2) nights in any seven (7) day period where practical. Telephone Operators (k)ThenormalworkweekforTelephoneOperatorsshallnot exceed thirty (30) hours per week, Sunday to Saturday. (l)The normal working hours for Operators shall be in shifts of six (6) hours per day excluding night shifts which shall not exceedten(10)hourspershift.Theseshiftsortourof duties shall be put into operation only after agreement with the Union. (m)Operators shall not be called upon to perform night duties after five (5) months of pregnancy. 22 ARTICLE 18 - HOURS OF WORK (B) [Applicable to workers employed after December 6, 2010] 18.1 Non Shift Workers:- (a)The normal work week for non-shift workers shall not exceed forty (40) hours - Monday to Friday. (b)The normal work day shall not exceed eight (8) hours between 7.00 a.m. and 5.00 p.m. exclusive of one (1) hour for lunch. (c)Non-shift workers shall have one (1) hour for lunch per day scheduled between the hours of 11.00 a.m. and2.00 p.m. (d)Noemployeeshallberequiredtoworkformorethan(4) continuous hours before proceeding on their lunch break. (e)Every employee is required to know his hours of work and his scheduleandtoattendworkatthehoursspecifiedin accordance with the Schedule.Employees are required to be punctualandtobeattheirpostatthetimeintheir schedule. (f)Non-Shift staff who work outside of the normal working hours whenauthorisedbytheirHeadofDepartmentorhisduly AuthorisedRepresentative,shallbepaidovertimein accordance with Schedule 4.15. (g)The hours of duty as established above shall be maintained atalltimes.Anychangesinthehoursofdutyshallbe determined by the Company in consultation with the Union. (h)TheCompanyshallprovideadequatestafftoundertakethe day to day operations of the Company during normal working hours and to avoid, as far as possible, the working of hours outside of the hours specified above. (i)Employees engaged in ancillary services may be requested to work shift, subject to the exigencies of the service. 23 18.2 Shift Workers (a)The basic work week for shift workers, with the exception of employees listed in Schedule 8, shall not exceed forty (40) hours - five (5) days out of seven (7), Sunday to Saturday, with a forty-five (45) minute meal break per shift per day. (b)The normal work day for shift workers, with the exception of employees listed in Schedule 8, shall not exceed eight (8) hours,SundaytoSaturday,inclusiveofforty-five(45) minutes meal break per shift.However, the meal break for shifts between the hours of 7:00 a.m. and 5:00 p.m.,shall be sixty (60) minutes per shift per day. (c)ItisrecognisedthattheCompany'sbusinessisapublic servicerequiringcontinuoustwenty-four(24)hoursdaily operationsand,inordertocoverthis,itisagreedthat hoursshallberosteredtoincludedaywork,nightwork, Sundays and Public Holidays. (d)The operational framework of the shift system and the hours of work of shift workers shall be determined bythe Company in consultation with the Union.The hours of various shifts shall be put into operation by the Company after notifying the Union. (e)Weekly rosters shall be posted seven (7) days in advance of the date of the first roster. (f)Whenoperationalconditionssorequire,staffwhoareon dutymayberequestedtoperformovertime.Staffwho performsuchovertime,shallbepaidinaccordancewith Schedule 4.15. (g)Hours worked in excess of a normal tour of duty in any day shall be considered overtime and shall be subject to payment in accordance with Schedule 4.15. (h)Mutual shift changes shall be permitted to facilitate staff providedthatnoadditionalcostsareincurredbythe Company.Allrequestsformutualshiftchangesshallbe submittedforty-eight(48)hoursinadvanceandmustbe approved by properly authorised supervisory personnel of the Company. 24 (i)Eachemployeemustberosteredaclearcalendardayoff withintheworkweekandabreakperiodofnotlessthan sixteen (16) hours between shifts. (j)Shiftworkersshallnotberosteredtoworkmorethantwo (2) nights in any seven (7) day period where practicable. Contact Centre Operations (k)The normal work week for shift workers in the Contact Centreshallnotexceedforty(40)hoursperweek,Sundayto Saturday. (l)ThenormalworkinghoursforshiftworkersintheContact Centreshallbeinshiftsofeight(8)hoursperday excluding night shifts which shall not exceed ten (10) hours per shift.These shifts or tours of duty shall be put into operation only after consultationwith the Union. (m)TelephoneOperatorsshallnotbecalledupontoperform night duties after five (5) months of pregnancy. Customer Service Centre Operations (n)ThebasicworkweekforshiftworkersintheCustomer Service Centres shall not exceed forty (40) hours five (5) days out of six (6), Monday to Saturday. (o)ThenormalworkdayforshiftworkersintheCustomer ServiceCentresshallnotexceedeight(8)hoursbetween 7.00a.m.and7.00p.m.,exclusiveofaone(1)hourmeal break per shift. (p)ThefollowinghoursofworkshallapplytotheCustomer Service Centres listed below: ParkStreet/BrianLaraPromenade/St.Augustine/Arima/DSM Plaza/St. James Street/Library corner/Pt. Fortin/Tobago Monday to Friday 7.00 a.m. to 5.00 p.m. Saturdays 8.00 a.m. to 4.00 p.m. West Mall/Trincity Mall Monday to Saturday9.00 a.m. to 7.00 p.m. 25 (q)It is agreed that the Company may from time to time, roster workers in the Customer Service Centres to work on Sundays inordertosatisfycustomerdemandforitsproductsand services. On such occasions, staff who are required to work onSundaysshallbepaidovertimeinaccordancewith Schedule 4.15. (r)In the event that it becomes necessary to roster workers in the Customer Service Centres to work on Sundays, the Company shall notify such workers at least one (1) week in advance. Integrated Operations Services Group (s)ThebasicworkweekforshiftworkersintheAccessPlant Management,Installation&RepairsandServiceOperations departmentsshallnotexceedforty(40)hoursfive(5) days out of seven (7), Sunday to Saturday. Continuous shift operations (t)WheretheoperationsoftheGrouparecarriedoutovera continuous period of twenty-four (24) hours, the normal work dayforHeavyLinesTechnicians,HeavyVehicleDrivers, OutsidePlantAttendantsandLabourersshallnotexceed eight (8) hours with a one (1) hour meal break per shift. (u)The following shift arrangements shall apply to Heavy Lines Technicians, Heavy Vehicle Drivers, Outside Plant Attendants and Labourers that are required to perform continuous shift work: 7.30a.m. to 3.30p.m. 3.30p.m. to 11.30 p.m. 11.30 p.m. to 7.30a.m. Non Continuous shift operations (v)ThenormalworkdayforLines&InstrumentTechnicians, CableMaintenanceTechniciansandBroadbandTechnicians shall not exceed eight (8) hours between 6.30 a.m. and 6.30 p.m., with a one (1) hour meal break per shift.*1

1 *The Company proposes to include Wiremen who are currently assigned to the Technology Group. 26 (w)ThefollowingshiftarrangementsshallapplytoLines& InstrumentTechnicians,CableMaintenanceTechnicians,and BroadbandTechniciansthatarerequiredtoperformnon-continuous shift work:* 6.30 a.m. to 2.30 p.m. 10.30a.m. to 6.30 p.m. (x)Itisrecognizedthatinordertomeetoperational requirements,theCompanymayrequirecertainjob classificationstobechangedfromnonshifttocontinuous andnon-continuousshiftwork.Anysuchchangesshallbe determined by the Company in consultation with the Union. ARTICLE 19 - UNION SECURITY 19.1 The Company shall furnish to the Union on or before December 31 each year, a list of all employees within the designated bargainingunitshowingname,employeenumber,work location, job title, date of employment and wage or salary rates. 19.2 TheCompanyshallprovidetheUnionwithNoticeBoardson its premises for the purpose of posting up material relating totheUnion'saffairs,providedthattheUnionshallnot post thereonanythingwhichisdefamatory.Copiesofsuch noticesshallbeforwardedtotheSiteManagerandthe IndustrialRelationsManageratthesametimeastheyare being posted on the Notice Boards. 19.3 (a)The Company shall furnish the Union with a copy of its RulesandRegulationsandanyamendmentstheretofrom timetotimeasarenecessaryforthesafeand efficient conduct of its operations. (b)SuchRulesandRegulationsandanyamendmentsthereto shallbeimplementedonlyafteradvisingtheUnionat least fourteen (14) days before planned implementation, toaffordtheUniontimetomeetandtreatwiththe Company,andshallnotbeinconflictwithany agreement subsisting between the Company and the Union or the laws of Trinidad and Tobago. 27 19.4 Any identified official of the Union may enter the Company's premisesduringworkinghourstoinvestigateemployee/s complaints and work conditions provided that before entering prior notification is made by the SecretaryGeneral of the Union or his designated representative. Union Dues Deductions 19.5 (a)(i)TheCompanyagreestomakedeductionsofan initialinitiationfeeandofmonthlyUnion membership dues only, from the pay of any eligible employeeuponreceiptfromtheUnionofwritten authorisationproperlyexecutedbytheemployee.Theonlyrecognisedformshallbethatentitled "PayrollDeductionAuthorisationforUnionDues and Initiation Fees" as mutually agreed upon. (ii)TheCompanyshallonorbeforethelastdayof the current month forward amounts deducted to the Secretary-GeneraloftheUnionorupondirection to his duly designated representative. (b)TheCompanyshalldeductUnionduesfromemployees proceedingonleaveofabsencewhenpaymentsaremade in advance. (c)The amount of Union dues and the initiation fees to be deductedinaccordancewiththeduesdeduction authorisation under Clause 5(a) herein, or any changes thereof,shallbecertifiedtotheCompanybythe SecretaryGeneraloftheUnionorhisdulyauthorised representative. ARTICLE 20 - COMPOSITION OF CREWS 20.1 The composition of crews shall be determined by the Company and will be dependent on the number of employees required to effectivelycarryouttheworkprogrammeassignedtoeach crew. 20.2 ASeniorTechnicianshallbeinchargeofanycrew comprising technicians and shall be designated Foreman while inchargeandshallbepaidanInChargeAllowancein accordance with Schedule 4.12. 28 20.3 Employees other than Senior Technician whose job function is inaccordancewith20.2aboveshallalsobedesignated ForemanwhileinchargeandshallbepaidanInCharge Allowance in accordance with Schedule 4.12. 20.4 Whentheworkprogrammetobeperformediswithinthe capacityofaSeniorTechnicianandheisrequiredto executeitalone,heshallbepaidanallowancein accordancewithSchedule4.12duringtheperformanceof those duties. ARTICLE 21 - PERSONNEL CHANGES (a)Newly Hired Employees The Company agrees to furnish the Union, once each month not later than the first week of the following month, a list of and/orotherdocumentsdetailingthenames,classification and location of newly hired employees. (b)Department/Inter Departmental Changes The Company shall furnish the Union with copies of Personnel Notification Forms. ARTICLE 22 - EMPLOYMENT AND PROMOTION POLICY 22.1 It is the policy of the Company, whenever possible, to fill all positions by the promotion of existing workers. 22.2 Suitability shall be determined by:- (b)Proven ability, experience and qualifications necessary to adequately perform the available work in accordance with the Job Classification. (b)SeniorityofgradewithintheparticularSectionor Deparment. 22.3 (a)TheCompanyshallpromoteanemployeewithoutfirst advertisingthepositioninternallyiftheCompany considers that a suitable employee is available within theSectionorDepartmentandadvisetheUnion accordingly. 29 (b)If the Company considers that a suitable worker is not available within the Section or Department, the Company shalladvertiseinternallyforthefillingofthe vacant position. (c)Ifnosuitableapplicantisfoundfromamongexisting workers, the Company shall then advertise the position externally.TheUnionshallbenotifiedbeforethe Company advertises the position externally. 22.4 Anemployeewhorefusesapromotionshallnotbedebarred reconsiderationorre-applicationforanyfuturepromotion in a vacancy that may occur. 22.5(a)Anemployeewhoisrequiredtoserveinavacant positionofahighercategoryintheestablishment, shall be confirmed in the position not later than three (3)monthsfromthedateofhisfillingsuchvacant post,providedthatwithinthatperiodheperforms satisfactorilyonthejob.Ifhisperformanceis considered to be unsatisfactory, he must be notified in writing of the reason(s) at least seven (7) days before the end of his three (3) months' acting period. (b)Confirmationofanemployeeinavacantpositionin whichhehasbeenactingduringsuchperiodshallbe retroactivetothedatewhenhewasappointedtoact therein. 22.6 Upon employment, an employee shall provide such particulars to the Company as are required by the law and by the Company for its records.Any changes in such particulars shall be notifiedtotheCompanyassoonastheyoccur,orwhen requested. ARTICLE 23 - TRAINING 23.1 ItshallbethepolicyoftheCompanytoprovidetraining foremployeeseitheronoroffthejobwithaviewto improving their efficiency and qualifying them for promotion to the highest positions in the Company. 30 23.2(a)TheCompanyshallprovidemealsandreimburseany additionaltransportcoststopermanentemployees selectedforlocaltrainingawayfromtheirworkbase forone(1)dayormore,withtheexceptionofnewly recruited trainees. (b)The Company shall be required to make arrangements for boardandlodgingandreimbursementofadditional transport costs, during the period of trainingfor one (1)dayormoreforpermanentemployeesselectedfor localtraininginTrinidadfromTobagoorviceversa, and employees attending residential courses. (c)The Company shall pay an allowance of $28.00 per day to permanent employees selected for local training for one dayormore,withtheexceptionofnewlyrecruited trainees. 23.3 WhenemployeeswithintheBargainingUnitareselectedfor specialtrainingbytheCompany,especiallyabroad,the Union shall be given prior notification by the Company. 23.4Employeesselectedforoverseastrainingshallbeentitled tosuchwarmclothingwherenecessaryandout-of-pocket allowanceinaccordancewiththeForeignTravelPolicy.However,theUnionshallbenotifiedinadvanceofthe arrangements made. 23.5 Anemployeemayberequiredtoperformworkofahigher classification than his own without additional remuneration during the course of receiving normal on-the-job training. 23.6 A joint Training Committee, comprising Management and Union shallbeestablishedtoassessthetrainingneedsof employees in the context of the Company's operations and to recommendappropriatetrainingprogrammesandcoursesto meet these needs. ARTICLE 24 - VACATION LEAVE SCHEME 24.1 TheCompanyshalloperateaVacationLeaveSchemeona voluntarybasis,forformerTEXTELemployeesonly.An employee who is a member of the Scheme shall not have access to the Vacation Loan as described in Article 25. 31 24.2 Employeesshallcontributethirty-sevendollars($37.00) through payroll deductions and the Company shall contribute ninety dollars ($90.00) respectively each month. 24.3 Anemployeeproceedingonnotlessthanseven(7)days Annual Vacation Leave shall receive in one (1) lump sum, on or before the last working day prior to the commencement of such Annual Vacation Leave, the sum representing twelve (12) months joint contributions. 24.4 The year will be deemed to start from the first contribution and each anniversary thereof. ARTICLE 25 - VACATION LOAN TheCompanyagreestoloan,uponrequest,toanypermanent employeewithtwo(2)ormoreyears'service,excludingthose employeeswhoaccesstheVacationLeaveSchemeasdefinedin Article 24, not more than one (1) month's salary, interest free, whenproceedingonAnnualVacationLeaveofnotlessthanhalf (1/2)year'sentitlement.Thissumshallberepayablebynot morethantwelve(12)consecutivemonthlyinstalments.Deductions however, shall be made from the first month after the employee's holiday is completed.At no time will more than one (1) vacation loan be granted to an employee in any one (1) year. ARTICLE 26 - PENSION FUND The Company shall maintain a Pension Plan for the benefit of all employees.Any alteration in the terms of the Pension Fund shall be by mutual agreement. ARTICLE 27 - HEALTH AND WELFARE The Company shall maintain a Group Health Plan for the benefit of all employees.Any alteration in the terms of the Group Health Plan or the introduction of any new group Health Plan shall be by mutual agreement. 32 ARTICLE 28 - EMPLOYEES' COMMUNICATIONS SERVICE BENEFIT 28.1 Permanent employees who qualify for telephone relief, shall receive four hundred (400) free local call units per month. 28.2 Employees who qualify for telephone relief shall be entitled toSeventyDollars($70.00)foroverseascallspermonth. 28.3 The Company will provide a Cellular Phone to permanent employeesatcostprice,oneeverythree(3)years.The initial cost of Activation and Programming will be absorbed by the Company. 28.4 Permanentemployeeswhoareentitledtothebenefitsin (28.1and28.2)above,wholiveinanareawhichisnot servicedbyexistinglandlinefacilities,shallinsteadbe entitledtoreceiveasubsidyoffourhundreddollars ($400.00) once every three (3) years for the purchase of a cellular phone which is sold by TSTT.This subsidy may only be utilised in the purchase of a cellular phone by means of a credit at the time of purchase. 28.5 Permanent employees who qualify for telephone relief as in (28.4)shallalsoreceiveairtimetothevalueoffour hundredcallunitsasin28.1andseventydollars($70.00) for overseas calls. 28.6 Permanent employees shall be entitled to three free vertical features(callwaiting,conferencecallingandcall forwarding)andtwoclassservices(CallerI.D.andVoice mail). 28.7 Permanent employees shall be entitled to Internet service at 40% discount up to one hundred (100) hours. ARTICLE 29 - PAY DAY Pay Day shall normally be the fifth banking day prior to the last working day of the current month. 33 ARTICLE 30 - PAY SLIP (a)Salaries Atorbeforethetimewhenthepaymentofwagesorsalary takes place, each employee shall receive a monthly pay slip fromtheCompanyshowinggrossearningsbrokendowninto basicsalaryplusitemisedandotherdeductionssuchas PAYE, and finally, net salary payment. (b)Subsistence Atthetimewhenthepaymentofsubsistenceandovertime takesplace,eachemployeeshallreceiveastatementfrom theCompanyshowinggrossandnetsubsistenceandovertime payments. ARTICLE 31 - PAYMENT OF SUBSISTENCE AND OVERTIME TheCompanyshallnormallypaysubsistenceallowancesand overtime on the second Friday after pay day of each month. ARTICLE 32 - UNFAIR DISTRIBUTION OF LABOUR TheCompanyandtheUnionagreethatthereshallbenounfair distribution of labour. ARTICLE 33 - SEXUAL HARASSMENT PartiestotheAgreementshalladherestrictlytothedefined PolicyenshrinedintheHumanResourcesPoliciesandProcedures Manual. ARTICLE 34 - EXECUTIVE FORUM An Executive Forum, comprising Management and Union, shall be set up during the life of this Agreement. 34 ARTICLE 35 - HOUSING SCHEME TheCompanyshallmaintainaHousingSchemeforthebenefitof employees.Any alteration in the terms of the Housing Scheme or theintroductionofanynewHousingSchemeshallbebymutual agreement. ARTICLE 36 - SCHOLARSHIP SCHEME The Company shall maintain a Scholarship Scheme for the benefit ofthechildrenofemployeesinthisBargainingUnit.Any alterationinthetermsoftheScholarshipSchemeorthe introductionofanynewScholarshipSchemeshallbebymutual agreement. ARTICLE 37 - COPIES OF AGREEMENT The Company shall on or before six (6) months after the signing oftheCollectiveAgreement,provideeachpermanentemployee withintheBargainingUnitwithacopyoftheCollective Agreementprintedandboundinaconvenientsizebookletand shallprovidetheUnionwithareasonablenumberofcopieson request. ARTICLE 38 - COMPUTER LOAN TobeadministeredinaccordancewiththeCompanyspolicyon Computer Loan. ARTICLE 39 - SAVINGS PLAN A sum of Four Thousand Dollars ($4,000) dollars, which represents seedmoney,willbecreditedtoeachemployeeonthepermanent establishment as at December 31, 2003 for the establishment of a Savings Plan.This sum will be paid into an escrow account until suchtimetheCompanyandtheUniondevelopruleswhichwill govern the Plan 35 ARTICLE 40 - OFF SHORE OPERATIONS 40.1 Group Personal Accident/Cable Ship Insurance The Company shall provide Personal Accident Insurance coverage in thesumofThreeHundredThousandDollars(TT$300,000.00)for employees who perform their duties on Cable Ships. SuchInsuranceshallalsocoveremployeeswhilsttheyarein transittoandfromaCableshipwhetherbylaunchorby helicopter. (i)Cable Ship Allowance: AnAllowanceofelevenpercent(11%)ofbasicmonthly salary, on a pro-rated basis, shall be paid to an employee who performs his duties offshore on a Cable Ship. (ii) Meals: MealsshallbeprovidedasperexistingCollective Agreement. (iii)Out-of-Pocket Allowance: An Out-of-Pocket Allowance of US$30.00 per day shall be paid to an employee who performs his duties on a Cable Ship. (iv) Extra Duty: The normal extra duty allowance shall apply.However, once itisdeterminedthatthedutyperformedwascontinuous, extendingfromonedayintothenextdayandthroughwhat should be a normal duty, the triple time application shall continue into that normal duty. (v)Recuperation Leave: An employee who performs his duties at sea on a Cable Ship for twenty-four hours or more shall be granted one (1) day-offforeachdayspentatseauponcompletionofthe operation. 40.2 GroupPersonalAccidentInsurance/SeaRigs,Marine Platforms, Ships And Off The Main Land 36 TheCompanyshallalsoprovidePersonalAccidentInsurance coverageinthesumofThreeHundredThousandDollars (TT$300,000.00)foremployeeswhoperformtheirdutiesonSea Rigs, Marine Platforms, Ships and off the Main land of Trinidad and Tobago (e.g. Monos, Gasparee Island etc.). SuchInsuranceshallalsocoveremployeeswhilsttheyarein transit to and from the various work locations whether by launch or by helicopter. (i)Offshore Allowance: Anallowanceofeleven(11%)ofbasicmonthlysalaryona pro-rated basis, shall be paid to an employee who performs his duties offshore on a Sea Rig, Ship or Marine Platform. However, where an employee is required to work off the Main LandofTrinidadandTobago(e.g.Monos,GaspareeIsland etc.) an allowance of six (6%) of basic monthly salary on a pro-rated basis, shall be paid. It is agreed the Offshore Allowance rates shall be computed as follows: Working on Sea Rig, Ship or Marine Platform 11% (Salary x 8) 173* for 40 effective hours 11% (Salary x 7) 151* for 35 effective hours Working Off Main Land 6% (Salary x 8) 173* for 40 effective hours 6% (Salary x 7) 151* for 35 effective hours *average monthly hours worked (ii) All other relevant provisions of the Collective Agreement will apply. 40.3Offshore Training 37 (i)Priortoanemployeebeingdispatchedtoworkoffshore, theCompanyshallensurethatheistrainedinthe appropriateSafety,HealthandEnvironmentalprocedures thatarerequiredforthesafeperformanceofhisduties in the offshore environment. (ii) Wheretheoffshoreenvironmentinvolvestheemployee performing his duties on a Sea Rig or a Marine Platform, theCompanyshallprovideandtheemployeeshallusethe following safety equipment and protective clothing. Hard Hat (ANSI standard) Earmuff/plugs Long sleeved Fire Rated Coveralls 8 steel tip safety boots Gloves (iii) Wheretheoffshoreenvironmentinvolvestheemployee performing his duties off the Main Land of Trinidad and Tobago(e.g.Monos,GaspareeIslandetc.),theCompany shallprovideandtheemployeeshallusethefollowing safety equipment and protective clothing. Life Jacket Hard HatSafety Boots Safety Glasses ARTICLE 41 - TOWER MAINTENANCE/INSTALLATION Company and Union to meet to discuss the above Article. ARTICLE 42 - PERIOD OF AGREEMENT (i)Thedurationofthecollectiveagreementshallbefrom January 1, 2003 to December 31, 2007. Any time after May 31, 2007eitherpartymaygivetheotherthree(3)months' noticeinwritingofitsdesiretoreviseapartorthe whole of this Collective Agreement. Suchnoticehavingbeengiven,ameetingofbothparties shallbeconvenedwithinfourteen(14)daystogive 38 authorized representatives of each party the opportunity for discussion. (iiIf in the event a new Collective Agreement is not negotiated beforetheexpirationoftheperiodin(i)above,the existing Collective Agreement shall remain in force until a new Collective Agreement is arrived at. SCHEDULE 1 - TERMS AND CONDITIONS IN RESPECT OF RETRENCHMENT ItisherebyagreedbetweentheUnionandtheCompanythatthe followingconditionsshallapplyinrespectofpermanent employeesretrenchedbytheCompany.Itbeingunderstoodthat such retrenchment shall be done on a last in first out basis and that the employee be given at least forty-five (45) days' notice of retrenchment or payment in lieu of. 1.Theretrenchedemployeeshallreceive,inadditiontohis pay to the date of retrenchment, such payments due to him in lieu of annual vacation leave and other benefits in lieu of notice. 2.Theretrenchedemployeeshallreceivethesumofnotless thantwo(2)months'salaryforeachcompletedyearof service and the proportional part thereof for an incomplete year of service. 3.(a)The Company undertakes if and when the time comes for theCompanytotakeonstaffagaintoofferre-employmentinorderofmeritandseniorityto retrenchedemployeesinpreferencetonewapplicants.Suchoffertobemadetotheretrenchedemployeeand the Union notified accordingly. (b)Ifanyretrenchedemployeeisre-employedwithintwo (2) years of his retrenchment under the terms of 3(a) above,hispastserviceshallbeaggregatedwithhis new service for purposes of leave entitlements, and any benefitsarrivedatthroughUnionContract negotiations, other than severance benefits. 4.Iffollowingretrenchmentanyworkariseswhichcouldin normalcircumstancesbeputouttocontract,theCompany undertakesfirsttooffersuchcontractworkona 39 competitivebasistotheretrenchedworker,ifheso qualifies.The Union to be notified accordingly. 5.Arecalledemployeeshallbeentitledtoreturntoan availablejobofalikepay,statusandabilitytohis previousjob.Shouldsuchajobnotbeavailable,the Companymay,atitsdiscretion,offerajoboflowerpay status to the retrenched employee. SCHEDULE2 - GRIEVANCE PROCEDURE 1(a) Fortheavoidanceandsettlementofdisputesarisingover termsandconditionsofemployment,itisagreedthatthe Unionshallbethesolerepresentativeoftheemployees withinthebargainingunitforpresentingcomplaintsto Management. (b)The Union shall have one hundred and eighty (180) days from thedateoftheincidentgivingrisetothecomplaintor grievance. (c)Nothingshallprecludeanaggrievedworkerfromdiscussing his grievance with his immediate supervisor. 2.ThefollowingstagesshallbeutilizedbytheUnionto present grievances or complaints to the Company: Stage1-AUnionRepresentativeshallinthefirst instance discuss the matter with the immediate supervisor. Stage 2- If a satisfactory solution is not arrived at, the local branch of the Union to which the employee or employees belong,may,withinten(10)calendardays,requesta meeting with the next appropriate level of Management.The meeting shall be convened within fourteen (14) calendar days thereof.Atthismeeting,notmorethaneight(8)Union representatives may be present to put forward the grievance or complaint. ThedecisionoftheCompany'srepresentative/sshallbe confirmed in writing to the local Branch of the Union within five (5) days of hearing. Stage3-Ifthematterisstillnotsatisfactorily resolved,theExecutiveBoardoftheUnionmay,within fourteen (14) days of receipt from the Branch, of the letter fromtheCompanycommunicatingthepreviousdecision, 40 requestameetingwiththeCompanytodiscussthematter further.The meeting shall be convened within fourteen (14) calendardaysthereof.ThefinaldecisionoftheCompany shall be confirmed in writing to the Secretary General. Stage4-ShouldasettlementnotbereachedatStage3, eitherpartytothisAgreement,orboth,shallhavethe righttorefersuchmattertotheMinisterofLabourfor conciliation. 3.Procedures for Settlement of Differences Any differences of opinion between the Company and the Union arisingoutoftheinterpretation,application, administrationand/orallegedviolationofthisCollective Agreement, may be discussed, in the first instance, between UnionrepresentativesandtheManagement.Failinga settlementofthematter,eitherpartymayreferthesaid matter to the Ministry of Labour or the Industrial Court. SCHEDULE 3 - LEAVES OF ABSENCE A.Union Leave 1.Leave for Full Time Service in the Union (a)An employee's election or appointment to accept a full-timepositionwiththeUnionshallbeconsideredgood andsufficientreasonforobtainingleaveofabsence withoutpayuponwrittenrequestfromtheSecretary GeneraloftheUniontotheIndustrialRelations Manager.Itbeingunderstoodthatthenumberof employeesatanyonetimetobegrantedleaveof absence without pay to accept such full time positions with the Union shall be mutually agreed upon and that suchleavesofabsenceshallberestrictedto conducting of Union Business for the particular period. (b)At the end of such leave granted to an employee to take upafulltimeUnionposition,theemployeeshallbe entitled, upon resumption of duty, to: (i)All seniorities and wages or salary rate computed as if he had not been absent from the Company; 41 (ii) return to his former position.In the event that hisformerpositionhasbeenaffectedbythe operationofSchedule1,heshallbeentitledto exercise his rights under the options provided in Schedule 1. 2.Leave for Trade Union Courses, Seminars and Conferences (a)DulyelectedofficersorrepresentativesoftheUnion willbegrantedleaveofabsencewithpay,providing such leave of absence does not exceed thirty (30) days inanyone(1)calendaryear,toattendTradeUnion Courses, Seminars and Conferences.However, the number of employees to be released and the frequency of such leave,willbesubjecttotheexigenciesofthe service,andshallbemutuallyagreedbetweenthe Company and the Union. (b)For the purpose of attending Union Educational Schools andConventionslocally,LeaveofAbsencewithpay shall be granted with the following limitation:- (i)Theperiodofsuchleavesofabsenceshallnot exceedone(1)weekinanycalendaryear.However,subjecttotheexigenciesofthe CompanysservicetheCompanyshallconsiderany application from the Union for one-half the number ofemployeesstipulatedat(ii)belowtobe releasedfornotmorethantwo(2)weeksinany calendaryearbymutualagreementbetweenthe Company and the Union. (ii) The number of employees to be released at the same timeshallnotexceedtwenty-five(25)forthe Unions Educational Schools and seventeen (17) for the Unions Convention. (iii) Union Leave of Absence to attend Conventions shall notrunconcurrentlywiththeleavesofabsences to attend the Unions local educational schools. 3.ForthepurposeofattendingEducationalClassesand Conferencesabroadleavesofabsenceshallbegrantedwith pay as follows: 42 (a)Onlythoseemployeeswhoaredulyselected representatives of the Union shall be eligible for this leave of absence. (b)Thenumberofemployeestobereleasedandthe frequencyofsuchleaveshallbemutuallyagreed between the Company and the Union. 4.Notice RequestsforUnionleavesofabsenceshallbemade reasonablyinadvancesothattheCompanymaymake arrangementswherenecessaryforreplacementofthe employees taking such leave.Reasonable notice shall mean: (a)at least three (3) working days' notice for any leave of absence for two (2) to seven (7) consecutive days; (b)at least five (5) working days' notice for any leave of absence over seven (7) days. 5.Time Off for Authorised Union Representatives (a)Time Off With Pay - (i)Saveandexceptinexceptionalcircumstancesor emergency situations, the Company, at the request oftheSecretaryGeneralorhisdulyauthorised representative,shallexcuseaUnion representativewhowishestotaketimeofffrom hisassignedCompanydutiesonanygivendayto performUniondutiesconcerningthisCompany.Such excused absence shall apply to employees who arerequiredtoparticipateingeneral negotiations or initiate discussions on grievances ortreatwithanymatterbetweentheCompanyand the Union. (ii) The Company shall also grant time off to employees forthepurposeofattendingUnionConventions, GeneralCouncil,ExecutiveorCommitteemeetings.Such time off shall be limited to the duration of thesemeetingsandthenumberofemployees releasedshallbesubjecttotheUnion's 43 constitutionalrequirementsandtheexigenciesof the Company's service at the time. (iii) Theexcusedabsenceswhicharedescribedabove, shallbeheldtoareasonableperiodoftime, mutually agreed upon, and shall be conditioned by thegeographicaland/ortransportationsituation as it relates to the location of the employees. (b)Time Off Without Pay - TheCompanyshallgranttimeofftoUnionofficials employedwiththeCompanytoengageinUnionbusiness notdirectlyrelatedtotheCompany.Thenumberof employeestobereleasedandthefrequencyofsuch leave shall be subject to the exigencies of the service andshallbemutuallyagreedbetweentheCompanyand the Union. B.Annual Vacation Leave 1.Duration/Qualification (a)Afterthecompletionofoneyear'sservice,employees shallbeentitledtoannualvacationleavein accordance with the following table:- After1 year's service - 10 working days. After2 years' service - 15 working days. After5 years' service - 22 working days. After 10 years' service - 33 working days. Over20 years' service - 40 working days. (b)An employee may, if he so desires, take all or part of the leave due to him in any one year. 2.Accumulation of Leave Aworkershallnotbepermittedtoaccumulateannual vacation leave beyond one (1) years entitlement. 3.Leave Time (a)Thetimeforgrantingvacationleaveshallnotbe restricted to any particular time of year. 44 Vacation leave shall be granted on a first apply first approvebasis.Shouldtwoormoreemployeesrequest vacationleaveatthesametime,selectionshallbe determinedbyseniorityofgradeandseniorityin grade.Should all applicants be of equal grade, their seniority of service shall be the determining factor on a rotational basis. (b)InordertoassisttheCompanyinplanningand scheduling its manpower resources, all employees shall indicate to their immediate Supervisor by 15th November eachyear,thetimeandperiodofleavetheyare desirous of taking in the following year.Under normal circumstancesannualvacationleaveshouldnotbe granted more than once in any calendar year.However, anyfurtherrequestforleaveshallbeconsideredin keeping with the exigencies of the service. (c)Wherenonotificationisgiven,ortheemployeeis unabletoproceedonleaveasplanned,theCompany shallbesoinformednotlaterthansix(6)weeks before the proposed commencement of such leave. (d)Where the employees leave notification request cannot be approved by the Company he shall be so informed no laterthansix(6)weeksbeforetheproposed commencement of such leave. 4.Deferment by Company (i) Anemployeewho,owingtotheexigenciesofthe service, is unable to obtain annual vacation leave for aperiodofoneyear,mayopttoreceivepaymentin lieu of such leave at his current rate of salary. (ii) Anemployeewho,owingtotheexigenciesofthe service, is unable to obtain annual vacation leave for a period of two consecutive years, may opt to receive paymentinlieuofsuchleaveatone-and-onehalf(1 1/2) times his current rate of pay. (iii) Where, however, a workers Annual Leave is deferred by theCompany,themaximumleavewhichshallbe accumulatedshallbeextendedbytheamountaccrued during the period of deferment, such accumulated leave tobepaidattherateforwhichperiodtheleaveis taken and not for the period at which it was due.It 45 istheCompanysresponsibilitytoinformanemployee ofhisleaveaccumulationandtoensurethatmutual arrangements are made for him to proceed on leave.The Companysfailuretonotifytheemployeeshallnot debarhimaccumulatingleaveoverone(1)years entitlement. 5.Cancellation/Recall (a)Onlyinexceptionalcircumstancesshallanemployee's approvedleavebecancelled,oranemployeewhohas proceededonvacationberecalledtodutybeforethe completionofhisvacationleave.Shouldthelatter occur, the employee shall have the option of receiving paymentatone-and-one-half(11/2)timeshisnormal rateofpay,or,heresumeshisvacationleave following his recall to duty, or, he defers the leave to a mutually convenient time. (b)Anyexpensesincurredbyanemployeewhicharenot recoverable and which are directly attributable to his recallfromleaveorthedefermentofhisapproved leave,shallbereimbursedbytheCompanyupon presentation of the relative documentary evidence. 6.Illness During Leave Ifanemployeebecomesillwhileonannualvacationleave andsuchillnessismedicallycertifiedbyanapproved medicalpractitioner,includingGovernmentemployedmedical officers,hisvacationleaveshallbesuspendedforthe period of medically certified sick leave.At the end of the sick leave period, he shall report to the Company whereupon arrangements shall be made to enable him either to continue onvacationleaveortohaveitdeferredtoamutually convenient time. 7.Additional Leave Where an employee has utilized all of his entitlement, the Companyshall,inspecialcases,consideranyapplication for additional leave, it however, being understood that such additional leave shall be granted without pay. 46 C.Sick Leave 1.(a)Permanent employees shall be eligible to sick leave on the following basis:- 1 - 7 years' service - 14 working days' full pay After 7 years' service - 21 working days' full pay (b)Sick Leave for more than two (2) consecutive days shall begrantedonlyontheproductionofamedical certificate. (c)Onsubmissionofamedicalcertificateafterthelast dayoffullpaysickleave,theemployeeshallbegin receiving seventy-five percent(75%) of salary. (d)Whereanemployeeexceedshissickleaveeligibility (inaccordancewith1(a)above)theCompanyshall approve extended sick leave up to a maximum of six (6) months for that employee on the following basis:- (i)TheCompanyreservestherighttohavethe employees illness certified by a District Medical Officer. (ii) Theillnessmayresultintheemployeebeing institutionalized.However,theemployeemayalso be an outpatient of an institution. (iii)The salary applicable during illness shall be the difference between the employees full pay and any paymenttowhichtheemployeeisentitledunder theNationalInsuranceScheme.Further,the Companyagreestopaytheemployeehissalary duringtheperiodofextendedsickleave, includingthatpartofhissalarywhichis equivalenttoanyentitlementundertheN.I.S. Scheme.Moreoverthatpartofsalaryshallbe considered as an advance to the employee. However, the Company shall be refunded a sum equivalent to thesumadvancedtotheemployeeuponthe satisfaction of his claim by the N.I.B. (iv) IftheCompanyhasnotbeenreimbursedafter ninety (90) days from the date on which the claim wassubmittedtotheN.I.B.,unlessthereare 47 mitigatingcircumstances,theCompanywillthen deductfromtheemployeessalarythemonies advanced after having discussed and agreed to the mode of payment with the affected employee. (e)Iftheillnesscontinuesbeyondsixmonths,the employeeshallreceivetheLongTermDisability(LTD) benefit,equivalenttoseventy-fivepercent(75%)of salary, for a maximum duration of five (5) years. The employeeshallberequiredtohavehisincapacity medicallycertifiedinaccordancewiththeprovisions of the Companys Long Term Disability Plan. (f)The Long Term Disability benefit shall cease if (i) the employee dies;or (ii) ismedicallycertifiedasbeingfit,toresume duty; or (iii) attains the age of sixty (60) years. (g)Iftheemployeereachestheageofsixty(60)years during the five (5) year disability period, or is still incapacitated at the end of the five (5) year period, he shall be retired on medical grounds. (h)Theemployeeshouldsupplementhislossofearnings duringprotractedillnessbyclaimingthesickness and/orinvaliditybenefitsprovidedbytheNational Insurance Scheme. 2.(a)Sick leave shall be on the following basis annually for all non-permanent employees: (i)After6months'continuousservice-7working days (full pay) (ii) After 1 year continuous service - 14 working days (full pay) (b)Sick leave for more than two (2) consecutive days shall begrantedonlyontheproductionofamedical certificate. 3.Allmedicallycertifiedsickleaveshallbebyapproved practitioners who are registered to practice in Trinidad and Tobago including government employed medical officers.48 4.During a period of absence by an employee from the country, certifiedsickleaveshallbeacceptedfromaregistered foreign practitioner through the due process. D.Maternity Leave (a)Apermanentfemaleemployee,afterthecompletionof one(1)year'sservicewiththeCompanyshallbe entitled to maternity benefits on the following basis: (i)Atleastthree(3)monthspriortoconfinement, she shall submit a medical certificate stating the probable delivery date of the child. (ii) Theemployeemaytakeherleaveforty-five(45) days prior to the delivery date as stated on the medicalcertificateandshallnotreturntowork soonerthanforty-five(45)daysafterthebirth of her child. Sheshallberequiredtoobtainamedical certificate from her doctor declaring her fit for work before resuming duty. (iii) Further,theCompanyagreestopaytheemployee hersalaryduringtheperiodofmaternityleave, includingthatpartofhersalarywhichis equivalenttoanyentitlementundertheN.I.S. Scheme.Moreoverthatpartofsalaryshallbe considered as an advance to the employee. However, the Company shall be refunded a sum equivalent to thesumadvancedtotheemployeeuponthe satisfaction of her claim by the N.I.B.

(iv) IftheCompanyhasnotbeenreimbursedafter ninety (90) days from the date on which the claim wassubmittedtotheN.I.B.,unlessthereare mitigatingcircumstances,theCompanywillthen deductfromtheemployeessalarythemonies advanced, after having discussed and agreed to the mode of payment with the affected employee. 49 (v)The employee, if she so desires, may take all or partofherannualvacationleaveentitlement, immediatelybeforeorimmediatelyafterher maternityleaveentitlement,providedthatshe appliesforhervacationleaveatthesametime she has made application for her maternity leave. (b)Nothinghereinshallprecludeanemployeeonthe permanentestablishment,havingcompletednine(9) months'continuousservicewiththeCompany,toapply for and be granted maternity leave without pay. E.Paternity Leave Apermanentmaleemployeeshallbeeligibleforpaternity leave of three (3) working days in respect of each pregnancy of his spouse.Such leave shall be applied for in advance and granted upon request under the following conditions: 1.That a medical certificate stating an expected date of delivery is furnished. 2.That the term spouse used shall, for the purpose of this provision include common-law relationship. 3.Anyrequestforadditionalleaveshallbegrantedat the discretion of Management. 4.If an employee qualifies for Paternity Leave whilst he isonvacationleave,hisvacationleaveshallbe suspendedfortheperiodofthePaternityLeave.At theendofPaternityLeaveheshallcontinueonhis vacation leave. F.Casual Leave 1. (a)After one (1) year's continuous service -7 working days (b)From five (5) years and over -14 working days 2.Except in special circumstances, casual leave shall not be granted for a period exceeding three (3) days at any onetime.However,inspecialcircumstances,the CompanyshallconsiderapplicationsforCasualLeave not exceeding five (5) days at any one time. 50 G.Bereavement Leave (i)Apermanentworkershallbegrantedleaveofabsence with pay for the purpose of making funeral arrangements and/or attending the funeral in the case of death of a memberoftheimmediatefamilyoramemberofthe household who is not a member of the immediate family. (ii) The immediate family shall include: Father, Mother, Spouse, Child, Brother or Sister. (iii) Forthepurposeoftheprovision,ahouseholdisa collectivebodyofpersonslivinginonehouseand underoneheadormanagementexcludinghousehold employees. (iv)Three (3) days shall be granted to: (a)workersinTrinidadwhenthefuneraltakesplace in Trinidad; (b)workers in Tobago when the funeral takes place in Tobago; (v)Five (5) days shall be granted to: (a)workersinTrinidadwhenthefuneraltakesplace in Tobago; (b)workers in Tobago when thefuneral takes place in Trinidad; (c)workersinTrinidadandTobagowhenthefuneral takes place outside of Trinidad and Tobago. (vi) Leave in excess of that provided above may be granted if, on the applications of workers, the Company, in its sole discretion, rules that the circumstances are such as to warrant such leave. (vii)Ifanemployeequalifiesforbereavementleavewhilst he is on vacation leave, his vacation leave shall be suspended for the period of bereavement leave.At the end of the bereavement leave he shall continue on his vacation leave. 51 (viii) The worker shall furnish the Company with satisfactory evidencetojustifytheclaimforbereavementleave when requested by the Company. H.Special Leave (a)WhereappropriatenoticeisgivenbyaNational Sporting or Cultural body, an employee who is selected to represent Trinidad and Tobago in any major sporting orculturalactivityshallbegrantedleavewithpay.MembersofVolunteerDefenceForcecalledtoperform National Service shall also be granted leave. It is understood that such leave shall not be deducted from such an employee's normal leave entitlement. (b)Otherthan(a)above,theCompanyshall,inspecial casesconsideranapplicationfromanemployeefor leave without pay.It is, however, understood that the grantingofsuchleaveshallbesubjecttothe exigencies of the Company's service. I.Study Leave (a)TheCompanyagreestoconsideranyrequestforthe releaseofemployeeswiththree(3)yearsormore serviceforstudyleavewithorwithoutpay,fora period not exceeding three (3) years. (b)Intheeventofnecessity,afurtherone(1)year extension may be granted if the application for same is supportedbyawrittenrecommendationfromthe educationalinstitutionatwhichthestudentis enrolled. J.Post Course Leave ImmediatelyonhisreturntoTrinidadandTobagofroma Companysponsoredcourseabroad,anemployeeshallbe entitled to Post Course Leave on the following basis:- (i)1-3 months-two (2) working days (ii)3-6 months-four (4) working days (iii)Over 6 months-one(1)workingdayforeach monthoncourseuptoa maximum of twelve (12) working days 52 SCHEDULE 4 - ALLOWANCES 1.Lunch (i)An employee who is despatched to a work area and who, at the time of his specified lunch hour, is unable to return to his work base in view of the continuance of such works, shall be paid a Lunch Allowance of thirty-seven dollars ($37.00). (ii) WorkAreasreferredtoaboveshallbemutuallyagreed upon by the Company and the Union. (iii)Lunch Allowance shall be paid in respect of an employee whoisauthorisedtoworkthroughhisnormallunch period. (iv) Wheneveranemployeeworksthroughhisnormallunch period,heshallbepermittedtoceaseworkone(1) hour before the normal scheduled close of work.In the event that the employee continues to work to the close oftheworkperiodonthatday,heshallbepaidfor that hour at the relevant overtime rate. 2.Meal Amealallowanceoftwenty-ninedollars($29.00)shallbe paid to employees on the following basis: (i)As a breakfast allowance when authorised to report for work at least one (1) hour before his normal starting time as rostered. (ii) Whenauthorisedtocontinueworkingafternormal stopping time: 1.On completion of two (2) hours; 2.On completion of every four (4) hours thereafter. (iii) Whencalledbackaftercompletionofhisnormalhours of work: 1.On completion of four (4) hours; 2.On completion of every four (4) hours thereafter. 53 (iv) Shouldtheemployeeworklessthantwo(2)hours' overtime, the first two (2) hour period shall be deemed aguaranteedperiodforthepurposeofmealallowance only. 3.Disturbance (a)Anemployeewhoispermanentlytransferredfromone District to another shall be entitled to a Disturbance Allowance of two thousand two hundred and sixty dollars ($2,260.00). (b)Anemployeewhoispermanentlytransferredfrom Trinidad to Tobago or vice versa, shall be entitled to aDisturbanceAllowanceofthreethousandonehundred and eight dollars ($3,108.00). (c)TheCompanyshallfurnishassistanceinmovingtothe extent of two (2) truck loads of household furnishings to employees on permanent transfer.Upon submission to theCompanyofalistofrequirementspertainingto suchmovement,theCompanyshallendeavourtoassist the employee as far as possible. (d)Anemployeewhoispermanentlytransferredfromone workbasetoanotherasaresultofwhichheincurs additionaltravellingexpenses,shallbeentitledto half the disturbance allowance in (a) above. (e)Anemployeewhoispermanentlytransferredfromone areatoanother,asdefinedhereunder,shallbe entitledtohalfthedisturbanceallowancein(a) above.The areas are :- District I PortofSpaintoDiegoMartinandbeyondandvice versa. Laventille to West Exchange and beyond and vice versa. District II San Juan Boundary Road Macoya St. Augustine Mausica or Piarco 54 Arima Chaguanas Morne Bleu Matura District III San Fernando/Couva/Princess Town/ Claxton Bay/Mayaro Siparia/Point Fortin (f)Ifhowever,atransferisattheemployee'srequest, these entitlements shall not be applicable. (g)In the event that an employee changes his residence so astobenearerthenewworkbasetowhichheis transferred,heshallbeentitledtotwo(2)days' leavewithpaytoenablehimtomovetohisnew address.In the case of an employee transferred from Trinidad to Tobago or vice versa, he shall be entitled to four (4) days' leave with pay for this purpose. 4.Sleeping Out and Out of Pocket EmployeesbasedinTrinidadwhoarerequiredtoundertake duties, or undergo training in Tobago, and vice versa,for an overnight stay of one (1) night or more, shall have the option of either: (a)hotelaccommodationincludingmealsprovidedbythe Companywithanout-of-pocketexpensespaymentof forty-one dollars ($41.00) per day;Or (b)the payment of a daily flat sum of: (i)Trinidad - two hundred and six dollars ($206.00) (ii) Tobago-twohundredandeighteendollars ($218.00) 5.Height (i) Whereanemployeeisrequiredtoclimbtowersat heights beyond thirty (30) feet from base, an allowance offifty-ninedollars($59.00)shallbepaid.An allowance of ninety-four dollars ($94.00) shall be paid wheneverworkprogressesatsuchheightsbeyondthree 55 (3) continuous hours.These provisions shall not apply toemployeeswhosespecificjobfunctionsentail climbing towers.

(ii) This allowance will also be paid where the employee is required to work at exposed heights in buildings. 6.Jack Hammer Employees required to use a Jack Hammer during the course of theirdutiesshallbepaidanallowanceofelevendollars ($11.00)perhourbutnotlessthanaminimumoftwenty-three dollars ($23.00) per day. 7.Driving (a)Employees other than drivers, chauffeurs and persons in supervisorypositions,whoareauthorisedtodrive during the course of their normal duties, shall be paid a driving allowance as follows:- Heavy duty - $447.00 per month Light duty - $423.00 per month ThisAllowanceshallnotbeapplicableduringperiods of annual leave or sick leave. (b)AnemployeerequiredtooperatetheAuxiliaryvehicle shall be paid an allowance of six dollars ($6.00) per hour,butnotlessthantwenty-threedollars($23.00) per day. (c)AnyemployeerequiredtooperateTrailers,Forklifts, WinchesorWinchTrucks,towotherattachmentsor transport poles of 20 feet and over, shall be paid an allowance of six dollars ($6.00) per hour but not less thanaminimumoftwenty-threedollars($23.00)per day. 8.Motor Cycle (a)Employees who are required by the Company to ride motor cyclesduringtheirnormalduties,shallbepaida motor cycle allowance of one hundred and seven dollars ($107.00) per month. 56 (b)Allemployeeswhoarerequiredtoridemotorcycles during the course of their duties shall be covered with personal accident insurance policies by the Company. 9.Shift (a)Employees whose normal duties during the month involve shiftdutyaround-the-clockshallbepaidashift allowance as follows: (i) Telephone Operators -$435.00 per month (ii) Other shift employees-$454.00 per month (b)Employees who work shift other than in (a) above shall be paid a shift allowance as indicated below: (i) Telephone Operators -$271.00 per month night only* (ii) Other shift employees-$226.00 per month *Beverley Massiah #2361 Sandra Tuitt #2420 (c)Ashiftemployeeshallcontinuetoreceiveshift allowance while on paid leaves of absence. (d)Employees required to work on a Sunday, Christmas Day, New Year's Day and other Public holidays, shall be paid in addition to (a) and (b) the following allowances:- Sunday-$33.00 per shift Christmas or New Years Day-$75.00 per shift Other Public Holidays-$38.00 per shift (e)WhenaPublicHolidayfallswithinashiftemployee's workweekandsuchpublicholidaycoincideswiththe employeesrestday,heshallbegrantedanotherday offwithintwenty-eight(28)daysofsuchpublic holiday, or, upon request, such leave shall be credited tohisannualvacationleaveentitlementofthe following year. 57 (f)Only employees of the status Senior Operator and above shall be in charge of shifts. 10.Split Shift Employeeswhosedutiesrequiresplit-shifts,i.e.two-part shiftsduringthesameday,andwhosetwo-partshiftsare separated by a period of two hours or more shall receive a Split-Shift Allowance of twenty dollars ($20.00) per day in Trinidadandtwenty-threedollars($23.00)perdayin Tobago. 11.In-Charge (i)Senior Technician A Senior Technician in charge of an Exchange shall be paid an allowanceoftwohundredandeighty-threedollars($283.00) per month while in charge of the Exchange. (ii) Crews Anyemployee,intheundermentionedcategories,whois authorised to work as the designated Foreman shall be paid anallowanceattherateoftwohundredandthirty-two dollars ($232.00) per month: Senior Technicians Senior Electricians Senior AC Power Technicians Senior DC Power Technicians Senior Refrigeration Technicians Senior Outside Plant Attendants (iii) One Man Whentheworkprogrammetobeperformediswithinthe capacityofaSeniorTechnicianandheisrequiredto executeitalone,heshallbepaidanallowanceofTwo Hundredandthirty-twoDollars($232.00)permonthduring the performance of those duties. 58 (iv) Officer-in-Charge EmployeeswhoarerequestedtoworkasOfficersinCharge duringtheabsenceoftheSupervisorshallbepaidanIn charge Allowance of thirty-two dollars ($32.00) per shift. 12.On Call (a)Employees who are placed On Call for a period of one (1) week shall be paid an allowance of Four Hundred and Thirty-five Dollars ($435.00) for each such period. (b)SuchonCa11periodshallbeforseven(7)daysand shallbeforatwelve(12)hourperiodstartingfrom 6:00p.m.onedayandendingat6:00a.m.onthe followingday,exceptinthecircumstancesof Saturdays,SundaysandPublicHolidays,whenOnCall period shall cover the entire day. (c)Should a Public Holiday occur during an On Call period, the additional sum of sixty-two dollars ($62.00) shall be paid for such holiday. (d)Overtime shall be paid for actual time worked and shall include the time the employee received the call and end when he returns home, with a minimum guarantee of four (4) hours overtime per call. (e)Overtime payments shall be on the following basis for each call as stated in (b) above: (i)Monday to Friday - time and one half (1 1/2) all hours worked. (ii) SaturdaysandSundays-timeandone half(11/2)hoursworkedduringthe guaranteed period.Any continuous hours workedinexcessoftheguaranteed period will be paid at double time. (iii) Public Holidays - double time all hours workedtogetherwiththepaymentof sixty-two dollars ($62.00) allowance for beingOnCalloneachsuchpublic holiday. 13.Call Out 59 (a)AnemployeewhoisnotonOn-Calldutyandwhois calledoutbytheCompanyatshortnoticeorunder forty-eight (48) hours to work on his off duty period,shallbepaidaCallOutAllowanceoffortydollars ($40.00); and for work performed during the period, he shall be paid in accordance with Schedule 4.15. (b)Anemployeewhoiscalledouttoworkandarrives withinone(1)hourofbeingcalledshallbepaid overtimefromthetimeofbeingcalled.Anemployee whoiscalledoutandarrivesafterone(1)hourof beingcalledshallbepaidovertimefromthetimeof arrival. (c)AnemployeewhoiscalledouttoworkbytheCompany shall be guaranteed a minimum of four (4) hours pay at the appropriate overtime rates. (d)The Company shall pay to the employee the sum incurred for transport costs to return home. 14.Extra Duty (Overtime) 1.Normal Working Days Time and one half (1 1/2) his regular hourly rate for the first four (4) hours; double time for the next four (4) hours and triple time thereafter. 2.Saturdays, Sundays and Off-Days Double Time his regular hourly rate for the first eight (8) hours and triple time thereafter, with a guarantee offour(4)hours'overtimepayforworkingfour(4) hoursorlessandeight(8)hours'overtimepayfor working in excess of four (4) hours but less than eight (8) hours. 3.Public Holidays Double Time his regular hourly rate for the first six (6)hoursandtripletimethereafter,inadditionto hisnormalday'spayentitlementwithaminimum guaranteeoffour(4)hours'overtimepayforworking four(4)hoursorlessandeight(8)hours'overtime 60 pay for working in excess of four (4) hours, but less than eight (8) hours. It is agreed that overtime rates shall be computed as follows: a.Salary x 1.5(Time and a Half)173* for 40 effective hours 151* for 35 effective hours 130* for 30 effective hours b.Salary x 2 (Double time) 173 for 40 effective hours 151for 35 effective hours 130for 30 effective hours c.Salary x 3 (Triple time) 173for 40 effective hours 151for 35 effective hours 130for 30 effective hours *average monthly hours worked 15.Travelling TransportPolicyprovisionforJuniorStaffPersonnelin Scheduled Travelling Posts. The following provisions shall be included as Group D in the TransportPolicyandshallapplytoJuniorStaffpersonnel whoaredesignatedtravellingofficerswhileholding scheduled travelling posts: (a)Group D Loan -$85,000 Value Added Tax Relief-Uptoamaximumof 15% of loan granted Fixed Monthly Allowance-$1243 13,518 km per annum 61 Mileage Allowance Travelling Officer-$1.13 per km Non Travelling Officer-$1.24 per km (b)Thecompensationpayabletopersonsrequiredbythe Companytokeepcommunicationsequipmentinstalledin their motor car is five hundred and sixty-five dollars ($565.00) each time a car is purchased. 16. Foreign Language Anoperatorwho,duringthenormalcourseofduties,is requestedbytheCompanytospeakaforeignlanguagein whichhe/sheisconsideredfluent,shallbeentitledtoa ForeignLanguageAllowanceoftwohundredandsixdollars ($206.00) per month. 17.Wheel Change Whenever employees are required to change wheels they shall receive an allowance of:- Light Vehicle - $11.00 Heavy Vehicle - $14.00 18.Cost of Living Allowance Forthepurposeofassistinginmeetingincreasesinthe cost of living, an allowance shall be paid to each worker in the Bargaining Unit as follows: This basis of calculation shall be the Trinidad and Tobago Governments Official Index of Retail Prices using a base of 116.7 points. (i)ThisbasisofcalculationshallbetheTrinidad andTobagoGovernmentsOfficialIndexofRetail Prices using a base of 116.7 points. (ii)Anallowanceofelevencentsperhourforevery one(1)completepointriseabovethebaseof 116.7 points. (iii)The Cost of Living Allowance shall be calculatedeach month on the number of hours worked including overtime, but the hourly rate governing the addition, shall be the same during overtime hours as during normal working hours. 62 (iv)Payments of this allowance shall be calculated for eachsuchmonthtoeachworkerintheBargaining UnitinaccordancewiththeincreaseintheCost of Living Index over the base of 116.7 points. 19.Laundry EmployeeswhoarerequiredtowearUniformsorProtective ClothingshallbepaidaLaundryAllowanceofOneHundred and Two Dollars ($102.00) per month.This allowance shall not be applica