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We are a “Sign of the Times”
I N S I D E
T H I S I S S U E :
Welcome &
Congrats
2
Congrats &
Verizon Info
3
Education Awards & Contests
4, 5
Photo Shoot &
Scholarships
8,9
Trade Shows &
Technicians
10-12
New
Customer s &
Events
6,7
Field Update 13,14
PRMG & Upcoming Events
15-17
J U L Y 2 0 1 3
We are a “Sign of the Times” and it’s a really good sign,
Briscoe is now 45 Co-Workers STRONG! It’s true… there is a Briscoe Road and I know that we are getting a lot of name recognition lately but this sign is from the town of Briscoe in upstate NY.
What is “The Sign of Briscoe” made of: It’s the care and attention you give our
TRUE BOSSES “Our Customers” and it’s the respect and cooperation you give your co-workers.
It’s the way you keep the trucks and proudly wear the BRISCOE Colors on our
shirts and jackets that shows, “We are a Team of Professionals!” It’s the way you handle Difficult Customer’s either in person, on the phone or at
arbitration and Win Them Back to our side. SIGN of CHANGE, working outside of our “Comfort Zone”, adapting to New
Technologies in Security, Access Control, Video and Remote Managed and Hosted Services. Learning new methods and systems like our new SEDONA Company Operations Software. “Looking at Things” Differently and Striving to be the BEST Alarm Company we can be in the New York City Area.
We rose from 97th to 94th on the SDM’s list of Top Companies. I am proud to announce that due to our continued profitable growth, we will be again giving out a SEMI ANNUAL BONUS to all co-workers who qualify!!! As we did last year the bonuses will be allocated on a per department basis. Dave, Maggie and Chief Lex, will determine the distribution amounts. Co-workers who have been here less than a year will receive a pro-rated amount. Enjoy the rest of your summer and let’s all just keep doing what we are doing to:
Build a Better Briscoe TOGETHER for all of us!!!
Bob Williams Chief Co-Worker
NEWS & UPDATES I S S U E 1 0
I S S U E 1 0 P A G E 2
Our Newest Briscoe Team Members!
Marketing
Heather Schmalz Bella Briscoe
Company Mascot
Recent Certifications
Congratulations Robert Savino,
Jennifer Sabatino and
Heather Schmalz for receiving
their S‐95 Certifications!
Jennifer Sabatino
Senior Administrative Assistant
Technician
Tyler DeLuca
Technical Services
Mike Petrone
Mike Quinones
Brian McCrossin
I S S U E 1 0
P A G E 3
Briscoe Co‐Worker Discount!
Briscoe Co‐Workers are entitled to a
17% Discount from Verizon Wireless!
Follow the link below, to find out how
to get the discount!
http://www.verizonwireless.com/b2c/employee/emaildomainauthentication.jsp
J.R was recently appointed to
The Long Island Alarm Association’s
Board! He will be part of
the Fire Marshall
Liaison’s Committee.
I S S U E 1 0 P A G E 4
Brooklyn Community Housing & Services
EDUCATION Briscoe’s Educational Team
held some recent classes!
It’s great to see our customers
value Fire Safety!
Catholic Charities Neighborhood Services
Standing Tall
We also gave classes to AHRC, Unique People Services, and
CCNS.
John Jurena and Jim Carroll are proudly displaying a
Certificate of Appreciation Plaque Briscoe received from the
5 Boro Electrical Association.
P A G E 5 I S S U E 1 0
At this years Edwards Conference Briscoe received The EST 1 Million Dollar Club Award for 2012!
Briscoe’s Awards
Briscoe was Named One of the Top 100 Companies by Security Distributing and
Marketing Magazine. Briscoe has moved up from last year’s
97th spot to 94 !!
Congratulations!!
Pictured (from left) Kurt Bailey, Vice President of Sales for EST, Robert P. Williams, David Miranda, and James P. Ward, President, Fire Safety Solutions UTC Climate, Controls & Se-
Briscoe Gives a Warm Welcome to New Customers Who Have Recently Joined The Briscoe Family!
Customer Welcome Corner
• LIRA APARTMENTS LP • DJM FILMS INC. • CELTIC CROSSING TAVERN • TRANSIT AUTHORITY • MANHATTAN FIAT • MERCY HOME FOR CHILDREN (13 NEW SITES) • HUDSON NEWS GRAND CENTRAL TERMINAL • PANERA BREAD (2 NEW SITES) • COLUMBIA UNIVERSITY (7 NEW SITES) • HOFSTRA UNIVERSITY (3 NEW SITES) • TEACHERS COLLEGE (11 NEW SITES)
• CENTEREACH FIRE DEPARTMENT • ICE CREAM FACTORY • METROPOLITAN TIMES SQUARE • CLK/HP (9 NEW SITES) • 1407 BROADWAY • ST. EPHREM SCHOOL • GOOD SHEPHERD SERVICES • SOULCYCLE • SAYVILLE FIRE DEPARTMENT • AHRC (2 NEW SITES) • VETERANS OF FOREIGN WARS
P A G E 6 I S S U E 1 0
As you know Briscoe has been branching out to all the social network sites! Please stop by and see
what's going on at Briscoe!
Facebook Twitter
I S S U E 9 P A G E 7
On April 24th It was Administrative Professional Day! It’s a day to recognize everyones extra
effort, the extra call you made, the extra time to look over a report. It’s called the
“Briscoe Difference”. It’s what sets Briscoe apart from other companies!
Services for the Underserved 35th Anniversary Dinner Gala
On June 6th SUS held their annual gala at
The New York Public Library! It was a night of Celebrating the
organizations past and honoring their future!
P A G E 7 I S S U E 1 0
P A G E 8 V O L U M E 1 , I S S U E 1
Management Team
Office Staff
I S S U E 1 0 P A G E 8
I S S U E 1 0 P A G E 9
“People helping people make a difference”
Briscoe awarded Megan Sunder-man, Paul M. Adams Jr. and Daniel Scura (not pictured) The Bert Briscoe Memorial
Scholarship to family members of the Suffolk County Fire District Managers Assoc.
At the Five Boro’s Annual Dinner Dance, Briscoe presented Lauren Campisano with The Bert Briscoe Memorial Scholarship.
It is awarded annually to a family member of a Licensed Electrician member of the
5 Boro Electrical Contractors Association.
Thank You letters from our winners Lauren Campisano and Megan Sunderman!
P A G E 1 0 I S S U E 1 0
Tradeshow Gift Basket Raffle Winners
Trade Shows
LI Building and Facility Maintenance Show
Buildings NY
NYSACRA
Barbara Kaplan from AHRC- Director- Office of
Real Property
Yolanda Gross from FEGS – Vice President Developmental
Disabilities Residential Services
Technicians in the News
P A G E 1 1 I S S U E 1 0
Briscoe Technicians hard at work!
Technicians in the News
P A G E 1 2 I S S U E 1 0
The Briscoe Columbia Team
I S S U E 1 0 P A G E 1 3
Field Update
Briscoe Techs - “Making it work and Keeping it working”
EST3: Signature Loop Controller Microcode V4.05 Not Compatible with
3-SDU V5.02 and Earlier
Introduction This bulletin informs you of an incompatibility between Signature loop controller microcode V4.05 and the 3-SDU V5.02 and earlier.
Issue Signature loop controller microcode V4.05 is typically used to support new SI-GA2 features and for updates related to SIGA-AAxx amplifiers. The DSDC V4.05 Signature loop controller microcode is not compatible with 3-SDU V5.02 and earlier. The 3-SDU V5.02 is only compatible with DSDC mi-crocode V4.0 and earlier. If you attempt to import DSDCAPP or DSDCBOOT V4.05 microcode .bin files into the 3-SDU V5.02, the 3-SDU reports the following errors
Solution For projects requiring a Signature loop controller running V4.05 microcode, first upgrade the 3-SDU to V5.10 or later, and then upgrade the loop controller mi-crocode to DSDC V4.05. For details on how to upgrade to 3-SDU V5.10, see the 3-SDU Version 5.10 Re-lease Notes (P/N 270729) available at my-eddie.com. For details on how to up-grade loop controller microcode, refer to the 3-SDU Help and search on ‘upgrading microcode’.
EST Field Notes Bulletin
New FDNY Certificate of Fitness Areas
Saving and Sending The Latest Site Programs
Please remember to save the latest version of each program in the YY.MM.DD format with a brief description of the work performed at the site, your initials, and the date. Then take the time to connect to the internet using your Wireless Hot Spot and email the program to [email protected] and [email protected] before you leave the site.
This process, and the few extra minutes it requires, will ensure that each of our Technicians will have the most current program when they are sent to a site.
Should you have any questions regarding saving SDU files or how to use your Hot Spot, please do not hesitate to contact J.R. McCotter at X 217.
I S S U E 1 0
The S-98 Certificate of Fitness for Fire Alarm Systems Testing, Inspection, and Service Technicians Exam is being offered by the FDNY. Briscoe will be offering a preparation class for those who will be taking the exam. The preparation class is only the first step in the process of gaining the C of F. A con-siderable amount of self study time is recommended for those who take the exam. Briscoe has distributed copies of the NFPA to some of their techs in an effort to have them get familiar with the material and comfortable with navigating the manual. Technicians will be notified when they are scheduled for their S-98 Prep Class. Should you have any questions or concerns, please contact J.R at X-217.
P A G E 1 4
iO64 & iO500 – iO-CU Version 3.31 EST2 – 2-SDU Version 3.3
EST3 & EST3X – 3-SDU Version 5.1 If you have any questions or concerns regarding which Version of Software you have on your laptop, please call J.R. McCotter at X 217.
Make Sure You Are Running The Most Current Versions Of Our Programming Software!
I S S U E 1 0 P A G E 1 5
New Look Used for Several Recent Ads!
N E W S & U P D A T E S
Samples of Marketing Projects Created With PRMG
I S S U E 1 0 P A G E 1 6
Upcoming Event
Mark Your Calendars!
Briscoe’s Annual Fishing Trip
Upcoming Event
Our Annual Fishing Trip! Sunday July 21 Aboard Dixie II
Out of Captree State Park
Save the Date!!
September 9th
Look out for an Invitation in the next couple of weeks!
P A G E 1 7 I S S U E 1 0
Don’t Forget!! In honor of Briscoe’s 35th Anniversary, we will be sailing on the Skyline Princess
around beautiful NYC!!
OCTOBER 5TH!
