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-------------------------------------- The news and ideas magazine for the Agents of Liberty National -------------------------------------- July 2011 www.libertynational.com

July 2011 Sheets V2/Library… · antiharassment policy. Anyone may contact any Home Office personnel, whom they believe can rectify their concerns regarding discrimination and harassment,

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Page 1: July 2011 Sheets V2/Library… · antiharassment policy. Anyone may contact any Home Office personnel, whom they believe can rectify their concerns regarding discrimination and harassment,

-------------------------------------- The news and ideas magazine for the Agents of Liberty National --------------------------------------

July 2011www.libertynational.com

Page 2: July 2011 Sheets V2/Library… · antiharassment policy. Anyone may contact any Home Office personnel, whom they believe can rectify their concerns regarding discrimination and harassment,

Published by Liberty National Life Insurance Company for the

dissemination of information to its Agents. Prior permission must be

obtained from Liberty National Life Insurance Company for

reproduction or other use of material herein.

LIBERTY NATIONALSince 1900, we’ve grown into one

of the nation’s leading insurers with more than 110 locations and

thousands of representatives in locations nationwide. We believe

in personal, one-on-one local service for insurance.

And that’s the way it ought to be.

www.libertynational.com

TORCH STAFF

Content ManagerChristie Gibson

EditorRoberta Boyd King

Senior Staff WriterBrynn Caccamo

Staff WritersMichael Baker

Katrina Kotzen

Graphic DesignerCal Slayton

Contact the Torch staff at [email protected]

editor’s page

Med-Supp application update Effective immediately, Agents, Unit Managers, and Branch Managers may submit applications for Liberty National Platinum PLUS Medicare Supplements on their family members or themselves. You do not have to be a Quality Approved Branch or Agent. Agents do not have to be contracted 90 days. This change applies to Medicare Supplement applications only.

An Agent can submit a Platinum PLUS Medicare Supplement application on himself/herself or any person related by blood or marriage. However, the Agent must advise us in advance by sending an e-mail to [email protected] with the name of the applicant, the name of the Agent writing the application, and the applicant’s relationship to the Agent.

If the Agent fails to send the e-mail to the Home Office before submitting the application, the Agent will be subject to disciplinary action up to and including termination.

There are no advance commissions paid for these applications. Commissions are paid as earned on the month-end statement.

Submit a separate New Business Transmittal Form to the Home Office for family written Platinum PLUS Medicare Supplement business. Do not include any other business on this New Business Transmittal Form.

workSite online billing SySteM update Although this program has been in place only a few months, we are seeing excellent results. As of early June, we show:

• 242 registered franchises with 277 users

• 254 external payments received

• 828 payments processed internally

• $761,331 in payments processed

When you present our worksite products to a new or existing customer, always emphasize the Worksite Online Billing System is a valuable service available to our customers. Be sure to tell them about the CD Rom tutorial and brochure we offer that was created just to help them learn about the system quickly and easily. It’s one more way we put our customers first!

e-Mailing cuStoMer Service Branch Managers and secretaries are the only persons authorized to e-mail the Home Office. If Agents or Unit Managers have questions, they should e-mail the Branch Manager or secretary with a clear request. If the Branch Manager or secretary cannot answer it, then, and only then, can they forward it to Customer Service.

Most requests for action should be e-mailed to Customer Service at [email protected]. It is Customer Service’s policy to answer all requests within two business days. If you do not receive a response within two business days, please e-mail [email protected] with the e-mail string in your request.

Branch Managers should review the recent e-mail ‘E-mailing Customer Service’ for a list of requests that DO NOT go to Customer Service and the specific e-mail addresses that are used for those requests.

This directive does not apply to communications covered by the Company’s nondiscrimination and antiharassment policy. Anyone may contact any Home Office personnel, whom they believe can rectify their concerns regarding discrimination and harassment, including Human Resources at 205-325-2906 or the Legal Department at 205-325-2780.

verification of eMployMent Fax any inquiries received on employees or former employees of Liberty National to the Home Office Human Resources Department at 205-325-2907. This includes inquiries from credit bureaus, prospective employers, unemployment compensation agencies, mortgage companies, and all other resources. Do not answer inquiries on a personal basis or on behalf of the Company since this is a legally sensitive area and your answers could get you and the Company into serious trouble.

Sexual/workplace haraSSMent policy and confidentiality of recordS policy It is mandatory that both these policies are posted in a conspicuous place in your Branch office. Any reported violations of these policies will result in disciplinary action taken against the offender, up to and including discharge.

Please emphasize to everyone in the Branch it is the responsibility of each individual to immediately report sexual/workplace harassment, whether personally experienced or witnessed.

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Individual and Worksite: The Perfect Combination

What does it take to succeed as an Agent?

Drive, ambition, integrity, a good work ethic … but what else? The truth is, you can be the most driven, hard-working Agent on the planet, but you won’t find success unless you know how to properly balance the markets you target. Direct your attention to both individuals and worksite. If you limit your efforts to one market or the other, you limit your leads, your opportunity for bonus, and your overall income potential.

Balancing Worksite and Individual Sales Selling worksite products is a great way to give your sales presentation to multiple prospects at once, but selling to worksite customers alone is not enough. All Agents (and new Agents in particular) should know the importance of selling to individuals. By embracing worksite and individual business, you become a full service Agent, providing coverage to those who need it and increasing your own production.

Not convinced? Consider this: Let’s say you have a successful meeting with a business owner one week and you plan on enrolling his employees the next. In the meantime, you choose not to pursue individual business. What if next week the employer cancels on you for any number of potential reasons? Where does that leave your production for the week? You need to pursue individual business because regardless of how strong a worksite Agent you are, worksite does not always yield enrollments!

Additionally, individual sales can produce worksite leads. While making a presentation to an individual prospect, the laptop survey asks for the prospect’s place of employment, who handles benefits, and what coverage (if any) is offered at the workplace. You now have a new worksite lead to pursue, and you got it by selling in the individual market.

Unit Managers and Branch Managers must realize the need to train Agents to succeed in both markets. When an Agent succeeds, he or she stays on bonus, Managers make more money, Branches retain Agents, our Company grows, and more customers get coverage. The success of an Agent means success for everyone!

If you want to stay on bonus, worksite alone is not enough. Take advantage of the range of products Liberty National offers individuals and be sure to present both life and supplemental health products to them.

Balance the Products You Sell Again, do not narrow your focus when it comes to selling life and supplemental health products. Though Agents get paid bonus on 100 percent of life net submit and 20 percent of health net submit, it is important to sell both because your supplemental health sales still help you qualify for bonus. New Agents in particular should sell as many life and supplemental health products as possible in order to qualify for bonus for the first time four weeks in a row, getting 80 percent bonus the fourth week. Remember, if new Agents qualify for bonus for eight consecutive weeks beyond that, they receive an 80 percent bonus again!

With the potential to receive an 80 percent bonus twice, why wouldn’t you want to sell as many products as possible to get you there?

To help you reach your goal, Liberty National offers our Agents an abundance of resources, including training, marketing tools, and great products. Start selling our two new supplemental health products: our First Diagnosis Cash Cancer Policy (First Diagnosis Cancer Lump Sum Limited Benefit Policy in Georgia) and our Accident Protector Max policy. Accident Protector Max is a new and improved version of Accident Protector Plus and will replace Accident Protector Plus in states as it is approved. Read more about Accident Protector Max on pages 5-6.

Tools for Success The success of our Agents is imperative to the success of the Company, which is why Liberty National provides Agents with the tools and materials necessary to perform their jobs well. The Laptop Sales Presentations are fantastic marketing tools – they are professional, informative, and extremely easy to use. Declining to use these presentations is declining to add an extremely valuable dimension to your overall sales presentation. With versions relevant to both individual and worksite customers, the Laptop Sales Presentations can help close sales and help you stay on track for bonus.

Be sure to keep your skills sharp by taking your Brainshark trainings and studying the Marketplace Bulletins available on the Agent Services website. A well-versed Agent is more likely to succeed in both the individual and worksite market if he or she can answer prospects’ questions and provide quality information about our products.

Andrew W. KingPresident and Chief Marketing Officer

perspective

torch july 2011 - 3

continued

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Stay on Bonus! It is essential for Unit Managers and Branch Managers to remember PESOS (Prepare, Explain, Show, Observe, Supervise) when training new Agents. It may be obvious to prepare, explain, and show Agents how to succeed, but without proper follow up – observing and supervising – Agents can quickly fall off bonus and may get discouraged.

It’s easy enough to train Agents and help them write business during their first few weeks with the Company. Many even reach the 40 percent bonus level for the first time (80 percent bonus week) while under the guidance of their Unit Managers and Branch Managers.

But what happens next?

If Unit and Branch Managers don’t continue observation and supervision, their Agents’ success may prove to be short-lived. However, when Unit and Branch Managers continue to give Agents feedback and direction, Agents are more likely continue to make sales and qualify for bonus. When these Agents achieve the second 80 percent bonus week (at week 12 by staying on bonus for eight consecutive weeks after the initial four), 90 percent of them stay with the Company!

This retention is achieved by making Agents self-sufficient. It is up to Unit Managers and Branch Managers to impart the skills necessary for Agents to succeed, and this success ultimately benefits every level of the Company as well as the customer.

A Winning Combination So what does it take to achieve success? Drive, ambition, integrity, a good work ethic, yes, but be sure to add ‘individual’ and ‘worksite’ to that list. Maintain your skills by continuing your training, and approach your Unit Manager or Branch Manager for feedback and advice. When you follow Liberty’s plan for success, you’ll find it within your grasp.

Andrew W. KingPresident and Chief Marketing Officer

perspective

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Since accidents can happen to anyone at any time, this policy can help provide financial protection to potentially any prospect ages 3-60. Accident Protector Max is available to individuals and families and can be sold to worksite employees on a payroll deduction, pretax basis.

Be sure to check the product page under ‘Online Forms’ on the Agent Services website to access forms related to the product and to review the Marketplace Bulletin.

What makes the Accident Protector Max such a valuable policy?

SUBSTANTIAL BENEfIT AMOUNTS Liberty National’s Accident Protector Max policy offers excellent benefit amounts for accidental death and for accidental dismemberment. For instance, if the primary insured dies as a result of an accident, the policy pays $25,000! If the insured dies as the result of an automobile accident, the benefit amount doubles to $50,000, and then increases by five times to $250,000 if the insured dies as the result of a travel accident, such as in an airplane or on a train! Reduced benefits are available for a covered spouse and covered children. The policy also pays benefits for accidental dismemberment, including the loss of eyesight, the loss of one limb, and the loss of two or more limbs.

With such significant benefit amounts, this policy provides outstanding coverage for individuals and their families if tragedy strikes.

AddITIONAL BENEfITS The great thing about Accident Protector Max* is the range of benefits included in the policy. Not only does the policy pay benefits for accidental death and dismemberment, but it also offers limited benefits for medical treatment received as the result of an accidental bodily injury.

*Individual not eligible for Accident Protector Max if Liberty accident coverage (including ADB on life policies) will exceed $300,000 for death by automobile accident.

These additional benefits include:

• Initial Hospitalization• Daily Hospital Confinement• Intensive Care Unit Confinement• Emergency Treatment• Specified Injuries• Blood and Plasma• Ambulance• Transportation• Waiver of Premium (after 30+ days of continuous

hospital confinement)

torch july 2011 - 5

New Accident Protector Max!!Liberty National is excited to announce the release of the new Accident Protector Max policy, which includes a variety of benefits to help you close the sale.

Accident Protector Max is a new and improved version of Liberty’s Accident Protector Plus policy, with higher benefit amounts and a new $1,000 lump-sum Initial Hospitalization Benefit. The new Accident Protector Max will replace the existing Accident Protector Plus in states as it is approved.

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CLOSE ThE SALE! Accident Protector Max has a Laptop Sales Presentation for both worksite and individual sales. Be sure to take advantage of these great marketing tools – they were created to help you!

Make sure you become knowledgeable about Accident Protector Max (along with Liberty’s other products) by taking the Brainshark training and studying other materials like the Marketplace Bulletin available on the Agent Services website. Customers want Agents who are well-informed about the products they’re selling.

As always, Liberty strives to create and market quality products to benefit our Agents and our customers. The addition of the Accident Protector Max policy offers even more coverage in the event of an accident, helping protect individuals and families from financial devastation.

Accident Protector Max is already approved in Alabama, Arkansas, Arizona, Delaware, Idaho, Iowa, Louisiana, Michigan, Mississippi, Nebraska, New Mexico, North Dakota, Ohio, Oklahoma, Texas, West Virginia, and Wisconsin. Be sure to check for new approvals on the Accident Protector Max product page on the Agent Services website because it will be coming soon to your state!

Product Improvement ... an ongoing process at Liberty!

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WOW!!

PUrPOSE This training is designed to show Agents how to use the eApp and maximize the potential of the Individual and Worksite Laptop Sales Presentations. The Brainshark walks you through an example of how to fill out the A-250 and the Group Term applications in the eApp while using the Laptop Sales Presentation. The Laptop Sales Presentation is not only vital to the sales process, but is also an excellent training tool for new Agents who aren’t yet familiar with our products. Each of the Laptop Sales Presentation videos reviews all the selling points of our Company and our products. Agents essentially push, play, and type in information.

rEQUIrEd COUrSE The LNL eApp Brainshark is a required training course for new Agents in their first week and is available on their Brainshark ‘My Current Enrollments’ page. This training provides the vital ground work for correctly filling out and submitting the eApp, so Managers should make sure new Agents complete the Brainshark and understand the material.

NEW rESOUrCES We have also created and updated resources for new and existing Agents.

1. fIELd AgENT EAPP INSTALLATION ANd TrOUBLEShOOTINg gUIdE The ‘Field Agent eApp Installation and Troubleshooting Guide’ provides information on the most common errors that occur during jump-drive installation, and is now available on the Agent Services website. To download the guide, go to ‘Agent Services’, then click on ‘Installation/Troubleshooting Guide’.

2. MINIMUM LAPTOP rEQUIrEMENTS SPECIfICATIONS ShEET If you need to buy a new laptop or try to figure out if your current laptop is compatible with the eApp, go to the Agent Services website and click on the ‘Minimum Laptop Requirements’ link. Print this page and give it to the tech support or salesperson at Best Buy, CompUSA, Fry’s, or your local computer store. They will be able to run through your system and check to see if your laptop can run the eApp.

The moment you’ve all been waiting for has arrived! The Liberty eApp Brainshark is here!

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Tired of sifting through several reports just to see how one new Agent is doing? Liberty National has developed a new system to help!

what is qlikview? QlikView is a reporting system that provides production information on Agents, Unit Managers, and Branch Managers. The information is combined into one easy-to-read report that offers a snapshot on how everyone in the Branch is doing. Branch Managers can access all production information for their Branch on the Agent Services website under ‘Online Information’, ‘Qlikview Reports’. Unit Managers and Agents go to TMK Online at www.tmkonline.net/logon/and enter their tmkweb.com e-mail and password to view their unit production or personal production via PDFs.

displays all branch production QlikView shows all production for a specific Branch, including terminated Agent and transferred Agent activity. Branch Managers can see the same information that was on the old, recently discontinued Minimum Production Standards Report - but faster and easier.

In the near future, QlikView will absorb other reports as well, further reducing the number of reports Branch Managers have to sift through! And anything that saves time for a Branch Manager, Unit Manager, or Agent is definitely a good thing!

useful tool for everyone The PDF for Unit Managers and Agents on TMK Online shows the exact same information as the old Minimum Production Standards Report. The major difference in the QlikView system is that Branch Managers see the combined results of the Branch, Unit, and Agent level reports for LNL, UA, and/or LNL Medicare Supplement production. Branch Managers can filter this information to reflect the overall Branch, or down to the Unit Manager, or Agent level. QlikView gives Branch Managers quick access to more information and tremendous flexibility as to how they view and use the information.

powerful tool for branch managers Branch Managers can use QlikView to identify Agents who need additional coaching, which can help increase Agent retention and the Branch’s recruiting bonus. Branch Managers can also quickly identify top producers and begin helping them toward promotion, which can boost the Branch Manager’s reassignment bonus.

Unit Managers use their QlikView PDF on TMK Online to monitor their Unit’s production. Agents use it to monitor their personal production. Monitoring Unit and personal production helps Unit Managers and Agents stay on track for bonus and promotes training in production management, which can put them one step closer to promotion.

Branch Managers can customize production reports using the multiple features and filters in QlikView. For example, to view first year Agents only, use the filtering system to remove all renewal year Agents from the report.

QlikView also allows Branch Managers to export reports to Excel and put each Unit’s information on a separate report for its Unit Manager to review. Branch Managers can help Agents keep track of their production by making reports for each individual Agent, reviewing the report with Agents who are underachieving, and discussing ways to improve their personal production.

take new brainshark training! Branch Managers, who want to learn more about the QlikView system, can click on the ‘QlikView User Guide’ link on the Agent Services website and take the QlikView Brainshark training.

If you are a Unit Manager or Agent and want to learn more about QlikView, talk to your Branch Manager or Director or review the ‘QlikView User Guide’ on Agent Services.

QlikView ... one more tool to promote your success!

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Are You Ready for Some CASH?

For the rest of 2011, Agents, Unit Managers, Branch Managers, and Directors have an opportunity to qualify for the monthly CEO Cash Award! And you might even win a new car*!

The objectives of this promotion are to:

• Increase number of Agents reaching first time 40 percent bonus

• Increase number of Agents maintaining 40 percent bonus

• Increase total production while meeting quality and expense standards

Here’s how it works:

Agents’ Monthly CEO Award: For each week at 40 percent bonus, Agents receive a ticket for a monthly CEO Award drawing. Two drawings are made each month: one for $5,000 and another for $2,500.

Unit Managers’ Monthly CEO Award: Each Agent’s ticket records the Unit Manager to which the Agent is assigned during the Agent’s 40 percent bonus week. For each Agent with a 40 percent bonus week, Unit Managers receive a ticket for a monthly drawing for $5,000 and $2,500.

Branch Managers’ Monthly CEO Award: Each Agent’s ticket also records the Branch Manager to which the Agent is assigned during the Agent’s 40 percent bonus week. For each Agent with a 40 percent bonus week, Branch Managers receive a ticket for a monthly drawing for $5,000 and $2,500.

directors’ Monthly CEO Award: Each Agent’s ticket also records the Director to which the Branch Manager is assigned during an Agent’s 40 percent bonus week. When additional Branch Manager tickets are drawn from the pool of Branch Manager tickets, Directors can win the monthly drawing for $5,000 and $2,500.

Drawings will take place live each month via an online Webinar and begin with tickets for all 40 percent bonus weeks awarded for the month of July.

Months for the contest are measured from the bonus week ending on the first Friday of the calendar month through the bonus week ending on the last Friday of the month. Each month is considered separately for the drawings. The drawing for each month is based on the total number of 40 percent bonus weeks achieved during that month.

grand Prize - New Car CEO Award: If this promotion meets the Company objectives, at the end of the year we will combine the accumulated tickets from every month from Agents, Unit Managers and Branch Managers, from all levels for the year. We will hold a grand Prize drawing to award a new automobile to a talented Agent, Unit Manager, or Branch Manager.

See your Branch Manager for a complete list of rules for this promotion.

The promotion has already begun, so make sure your production is on pace!*Directors are not eligible to win the new car

Want a chance to win some extra cash, or even a new car?

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Even More Recruiting = Even More Money!

torch july 2011 - 10

Last month we pictured several Liberty National Branch Managers who received recruiting bonuses ranging from $20,400 to $40,000. Their recruiting efforts paid off – literally! This month, Torch brings you several more Branch Managers to whom Liberty National proudly awarded recruiting bonuses ranging from $32,000 to $40,000. Will your picture be here next time?

Tom Botts, Branch 645 Manager

Vickie Ketron, Branch 115 Manager

Sean Valley, Branch 107 Manager

Owen Wilson, Branch 46 Manager Tim Aderholt, Branch 49 Manager

Page 11: July 2011 Sheets V2/Library… · antiharassment policy. Anyone may contact any Home Office personnel, whom they believe can rectify their concerns regarding discrimination and harassment,

Are You Making a Difference?

You are when you show the Worksite Testimonial Video to your prospects.

When prospects see the faces of real people like themselves and hear their stories, it reinforces the need

for appropriate insurance like nothing else can. Because, for most people, seeing truly is believing.

Show ‘Making a difference’, and you’ll make a difference for yourself and your customers!

(The dVd will soon be available too!)

Page 12: July 2011 Sheets V2/Library… · antiharassment policy. Anyone may contact any Home Office personnel, whom they believe can rectify their concerns regarding discrimination and harassment,

torch july 2011 - 12

Branch Manager Training at ‘Home’!

The sixth Branch Manager Training Program was held at the Home Office June 15 - 17. Luke Gilliam, Liberty National Vice President Sales, conducted most of the first day’s training on a number of topics, including how to maximize the recruiting bonus and handle recruiting events. John Sheere, Director Sales Support, also led a session on Agent Licensing.

Tim Aderholt, Manager in Branch 49 and one of Liberty’s most successful Branch Managers, shared his experience and expertise with the group on day two. Tim offered ideas on high-volume recruiting, training, time and activity management, and Worksite Marketing. Learning at the Branch Manager Meetings is always a two-way street, and this meeting was no exception. Recalls Tim, “It was great participating in the training of Branch Managers ... some long-term Managers ... some new. Some I have been friends with since the early days when I was an Agent. I was happy to share things that work well in our Branch. As I told those Managers, nothing is really mine. I stole it all by listening and learning from great Managers likes Rubin Quidley, Bob Henderson, Howard Ralston and others. I also had the opportunity to work with Andy King when he was in the field as a Regional Vice

President. It was an invaluable experience. These Branch Managers realized we have the same challenges in my Branch as they do. As Darryl Sumrall pointed out in the meeting, some Managers were surprised to learn what works in my Branch can be applied in their Branches as well. I also took the opportunity to listen to things they do that can improve our operation. I got trained in the process too. We spent a lot of time on how to implement systems to help Branch Managers stay on top of the things that are important such as SELLING and HIRING. Those are the things that must be done.”

Day two closed with presentations from Chris Moore, Assistant Vice President and Associate Counsel in the Legal Department, and Tammie Belton, Employment Manager in Human Resources.

Luke closed out the meeting on day three with training on Medicare Supplements, using the Laptop Sales Presentation and the eApp, and Underwriting. Everyone headed home to their respective Branches excited about sharing their new-found knowledge with their Agents and Unit Managers.

front row from left: Stephanie Jackson, Troy Dew, Mike Smitherman, Aaron Davis, Robbie Richards, Chris Reese, Peter Schettini.

Back row from left: Andy King, Daryl Sumrall, Jason Neal, Jim Fuller, Charlie Himes, Mike Isom, James Benedict, Shannon Brown, Clint McLain, Barry Hogan, Greg Brannon, Deane Jewett, Tony Lindsey, Wesley Truitt, Gary Watkins, Luke Gilliam, Roger Smith, Rick Kemp, Julie Stewart.

Who would want to come to Texas in June? It’s hot ... hot ... hot! Well, these Branch Managers didn’t let that stop them. The Texas heat was no match for the enthusiasm exhibited by this talented group. They arrived at the Home Office psyched for three days of intense training - ready to share ideas, learn from the Home Office staff and each other, and implement exciting goals for themselves and their Branches.

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Hawks Cay

torch july 2011 - 13

Source: http://www.hawkscay.com

six-Month sales Contest 2011

Are you ready for a getaway in the luxurious florida Keys?Winners of our second Six-Month Sales Contest in 2011 will take full advantage of this enviable destination March 15 - 18, 2012, at the Hawks Cay Island Resort on Duck Key.

Duck Key is a tropical 60-acre island located midway down the Florida Keys. At Hawks Cay Island Resort, guests partake in some of the world’s best fishing, enjoy exciting water sports, watch dolphin interaction programs, swim in a saltwater lagoon and gorgeous swimming pools, and take in other exciting sites and activities. Whether you’re looking for a relaxing escape or an adventure-filled vacation (or perhaps a bit of both), Hawks Cay Island Resort accommodates both low key and active vacationers.

Don’t miss this opportunity! After months of hard work, gain the ultimate getaway experience only the Keys can provide when you escape to this tropical wonderland.

The contest began with the Transaction Register dated July 8, 2011, and runs through December 30, 2011.

Are you ready to get those toes in the sand?

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Qualifiers and/or Torch Club honorees must meet applicable Company Minimum Standards and Qualifications for Production, QOB/DCN, and Recruiting to attend Torch Club and/or be recognized in our Company magazine.

Liberty Leaders - Top Performers in Total APThe following producers represent the Top 20 Branch Managers, Unit Managers, and Agents

in year-to-date total annual premium production through June 2011.

TOP 3

Branch Managers Unit Managers Agents1. Tim Aderholt #49 $1,233,872

1. Craig Wilson #49 $401,377

1. Corey hulsey #49 $128,000

2. howard ralston #86 $954,091

2. Billy Yeomans #40 $300,934

2. Jessica McBride #115 $96,331

3. Jason Everett #170 $923,516

3. gabriel Speaks #115 $294,135

3. Jeff Lones #9 $93,538

4-10

11-20

Branch Managers Unit Managers Agents 4. Brian Cannington, #40 ...................... $833,852 5. Angela hanson, #15 ........................... $716,501 6. Jason Adams, #176 ............................. $575,915 7. Owen Wilson, #46 ................................ $560,300 8. Sherri Young, #77 ................................ $509,055 9. ricky Beard, #129 ................................ $485,090 10. Mark Woodruff, #8 .............................. $468,129

4. Michael Simmons, #40 ....................$289,422 5. Cathy Meinecke, #176 .....................$288,992 6. Melissa Nuckolls, #170 ....................$263,353 7. Brandon herndon, #86 ...................$246,963 8. Leighanne Crews, #77 .....................$244,419 9. Bradley gray, #129 ............................$228,713 10. rachel fenz, #670 ..............................$217,522

4. Serge Clouatre, #49 ................................ $93,050 5. Corrie hill, #49 ........................................... $82,885 6. Alan goforth, #10 .................................... $82,448 7. Keith Brumbalow, #49 ........................... $82,076 8. Bill Lacount, #49 ....................................... $81,039 9. gary hixson, #45 ...................................... $77,929 10. douglas Lavender, #17 ......................... $76,939

Branch Managers Unit Managers Agents 11. Lonell Plyler, #18 .....................................$453,849 12. Tom Botts, #645 ........................................$432,149 13. John Brooks, #5 ........................................$427,446 14. John hadder, #2 .......................................$413,018 15. Vickie Ketron, #115 .................................$403,652 16. Tony Carter, #9 ......................................... $394,606 17. Jeff Miller, #178 ........................................$346,503 18. Shannon Lambeth, #32 ........................$342,579 19. Alan Spafford, #674 ................................$331,732 20. Michele Sellors, #134 ............................$331,028

11. Tommy Wainwright, #141 ...................$214,653 12. Michael Bullock, #49 ..............................$211,930 13. david Brooks, #117 ................................$210,544 14. Philip Nichols, #10 ..................................$209,481 15. Mitchell Phelps, #645 ............................$206,745 16. Jane harwell, #58 ....................................$198,660 17. Karen ross, #692 ......................................$196,732 18. Jason Joiner, #688 ...................................$191,959 19. Christian Carter, #170 ...........................$187,207 20. Stephen rabon, #645 ............................$185,920

11. Kenny West, #49 ......................................... $69,355 12. Wendi Thornton, #176 ............................ $68,895 13. Ashton McKelvy, #77 ............................... $67,704 14. darren Alexander, #49 ........................... $65,393 15. Jason Justice, #178 ................................... $63,089 16. david graham, #178 ................................ $62,046 17. Pam Stanton, #170 .................................... $61,344 18. Jonathan Prince, #115 ............................. $60,775 19. gerolyn Shapiro, #107 ............................ $60,659 20. Wayne fisher, #117 ................................... $59,123

top producers

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Rookie Branch ManagerThe Top Rookie Branch Manager has been a Branch Manager for less than one year and is recognized by Liberty National for the total annual premium produced.

Michele Sellors of Branch 134 is the Rookie Branch Manager of the Month for June. Michele’s team produced $68,314 of annual premium in June.

great job ... again! Keep that production rolling in! recruiting pays off!

Rookie Unit ManagerThe Top Rookie Unit Manager has been a Unit Manager for less than one year and is recognized by Liberty National for the total annual premium produced.

Michael Simmons of Branch 40 is the Rookie Unit Manager of the Month for June. Michael’s team produced $70,178 of annual premium in June.

Way to go, Michael ... again! Your numbers are looking great!

TOP 5 - BRANCH MANAGER1. Jason Everett, #170 .....................$645,890

2. Tim Aderholt, #49 ........................$570,095

3. Angela hanson, #15 ...................$478,936

4. howard ralston, #86 ..................$459,778

5. Jason Adams, #176 .....................$458,101

TOP 5 - UNIT MANAGER1. gabriel Speaks, #115 ..................$267,792

2. rachel fenz, #670 .........................$215,111

3. Karen ross, #69212 .........................$196,732

4. Craig Wilson, #49 ..........................$188,077

5. Cathy Meinecke, #176 ................$186,648

Congratulations and Welcome to our Newly Appointed Branch Manager:

The following represent the Top Five Branch and Unit Managers with the highest year-to-date First Year Agent Production through June.

The economy may be lagging, but Michele and Michael don’t know that. They are headed for a great year, and you can be too! Keep recruiting for increased production!

Barry Hogan, Branch 36

achievement

Congratulations!

First Year Agent Production

torch july 2011 - 15

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#1 JOHNNY GOSS

#2 TONI BURGINJOHN HADDERDARRELL HUBBERTMILDRED JACKSONANTONIO WARREN

#5 PATRICK SHELMON

#7 JUILE HENSON

#8 RANDY BEDWELLSHAKITA CALLENJAMES DEBTERGARY DOBBSCHARLES SMITHBRANDY VICKERSMARK WOODRUFF

#9 CHRIS CAMPTAMMY CASTEELJEFF LONES

#10 ALAN GOFORTHCLINT MCLAINPHILIP NICHOLS

#15KENNY BUCKEDWARD CAMPBELLBRIAN FOREMANTERESA GRUBBSANGELA HANSONLILLIAN HARRISHEATH JOHNSEYANDY SHOEMAKERDAVID WINDSOR

#17DOUGLAS LAVENDER

#18KAY PERRYMANJUSTIN STANLEY

#21LISA BECKNELLIE WILLARD

#22DAVID MORRIS

#28CHRISTINE HEILSCOTT JACKSON

#31KYLE TETREAULT

#32DOUG BARRETTFELISA BARRETTNATHAN BURROUGHSAPRIL LAMBETHCHARLIE RUSH

#40 BECKY BATTENJAMIE BOATRIGHTBRIAN CANNINGTONCHRISTINA COLVINPATRICK HAYMANSTANLEY JOHNSONCHRIS O’BERRYFRED REESELOU ROLLERMICHAEL SIMMONSLARRY SPEIRPAM ROLLERBRAD WYNNBILLY YEOMANS

#45 TOMMY CLAYGARY HIXSONMIKE RAMSEY

#46 CHRIS COLLAZOOWEN WILSON

#49 TIM ADERHOLTDARREN ALEXANDERANDREW BARRETTKEITH BRUMBALOWTIM BUCKNERMICHAEL BULLOCKSERGE CLOUATREYOLY DALECORRIE HILLCOREY HULSEYBILL LACOUNTTERRY MEDLINYANCE THOMPSONKENNY WESTCRAIG WILSON

#57 SPRING REDNER

#58 DONNA CHANCEYJANE HARWELLJASON TERRELL

#77 LEIGHANNE CREWSANGELA MCDANIELASHTON MCKELVYDAVID MILLERBRENDA OATESSHERRI YOUNG

#79 BRETT BARRONCLAYTON DAIGLE

#86 DON ASBELLMARION BEACHAMFLOYD BYERSMARK CHANDLERBRANDON HERNDONHOWARD RALSTONWANDA SEARDAVID TAYLOR

#92 ROBB PARK

#93 TIM BAUCOMHILLIARD BUCHANANLARRY WOOD

#99 GARY SMITH

#107GEROLYN SHAPIRO

#111DEBBIE BUTLER

#115 CYNTHIA BARREIRADALE DENNISJUSTIN HUNDLEYVICKIE KETRONJESSICA MCBRIDEJOSHUA MCBRIDEMARION PARKER SRJONATHAN PRINCECAROL SPEAKSGABRIEL SPEAKSJOSHUA WAUGHJEREMIAH WELCH

#116 RICHARD CRABTREEJENNIFER LIVINGSTON

#117 NICK BOUZIOSJOE CAMPUS IVWILLIAM HARRISON

#127ADAM VAN DALEY

#129 JAMIE BARNESRICKY BEARDED FOWLERBRADLEY GRAYJOSEPH STREVEL

#134SKYLAR BYRNETAMMY SELFBRITTANY SELLORSMICHELE SELLORS

#139DAVID TOMPKINS

#170CHARLES BROWN JRCHRISTIAN CARTERWESLEY COFFEEBRADLEY COOKSEYJASON EVERETTSTEPHEN HARRISSTEPHANIE LAWRENCEJOSE LEIJAMELISSA NUCKOLLSPAM STANTONCODY WEBSTERALICE WESTON-SHERWOODJACK WILSON

#172DAWN CHANCEYDALLAS MELVINVETA MELVINJEFF WALLMARK

#174EDWARD FLANNERYPETER SCHETTINI

#175CHRIS REESE

#176JASON ADAMSMICHAEL CHAMBERSRICHARD KROUTCATHY MEINECKEKURT SURBERWENDI THORNTON

#178DAVID GRAHAMJASON JUSTICEJEFF MILLERTOMMY RECTORROBERT RYANDONNA SCHWEIKERTMARK WOFFORD

#179ELDEN BYRDRICHARD BYRDJAMES SPITCHLEY IICINDY THOMASCHENALLE WEGMANN

#634TERAH MIMS

#645CHRIS CASTLEBERRYMITCHELL PHELPSSTEPHEN RABON

#657DOUG SHORT

#659STEVEN DEBOER

#670RACHEL FENZ

#674CHRISTOPHER LOVELESS

#675TONY BAILEY

#680JAMES OATESSCOTT SMITH

#682ROBERT CASIELLOROBERT CLOONEYROBERT GILESULYSSES NARCISSEDOLLY PERRODIN

#683ROBYN HARIDITERRY WATSON

#688REGINA GREENJASON JOINERDENISE WOODARD

#69219ELAINE BEACHLER

#69212SARAH DANIELMARK HOCKENSMITHJAYSON NOETZELKAREN ROSSLORI SARIEGOMISTY WATTS

#69215A. J. GOOD

Liberty National recognizes Agents, Unit Managers, and Branch Managers, who are on schedule as of 06.28.11 for the 2011 Convention to be held June 28 - July 1, 2012. Qualifiers and/or Torch Club honorees must meet applicable Company Minimum Standards and Qualifications for Production, QOB/DCN, and Recruiting to attend and/or be recognized in our Company magazine.