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July 1, 2002 Portals 2002 - Nottingham 1
Why You Need an Enterprise e-Strategy – Not Just a Portal
Portals 2002
July 1, 2002
Jack McCredie
July 1, 2002 Portals 2002 - Nottingham 2
OutlineCurrent context for e-business initiatives in higher educationUC Berkeley IT environmentStrategic planning processes at UCe-Berkeley initiativeSome lessons learned & advice
July 1, 2002 Portals 2002 - Nottingham 3
Current e-Business Context
Chaotic environment – excessive hype and the dot.com collapse
July 1, 2002 Portals 2002 - Nottingham 5
Current e-Business Context
Chaotic environment – excessive hype and the dot.com collapse
Cost overruns and performance disappointments with ERP systems
July 1, 2002 Portals 2002 - Nottingham 6
Current e-Business Context
Chaotic environment – excessive hype and the dot.com collapse
Cost overruns and performance disappointments with ERP systems
University of Michigan abandons its portal
July 1, 2002 Portals 2002 - Nottingham 7
Current e-Business Context
Chaotic environment – excessive hype and the dot.com collapseCost overruns and performance disappointments with ERP systemsUniversity of Michigan abandons its portalDisappointments with corporate “partners”
July 1, 2002 Portals 2002 - Nottingham 8
Some UC Berkeley Corporate DisappointmentsCommonFindzUniversityHungrymindsuniversity (Wiley)IzioPrometheusi-DriveDEC/Compaq
July 1, 2002 Portals 2002 - Nottingham 9
UC Berkeley IT EnvironmentSolid networking infrastructure, but growing deferred maintenance
Major enterprise administrative initiatives underway (PeopleSoft)
Commitment to engaging K-12 community – IU project
Statewide education and research network – CalREN-2, ONI, DCP
July 1, 2002 Portals 2002 - Nottingham 11
UCB Portal Initiatives
No enterprise portal yet , but
PeopleSoft HR/Enterprise portal
Cal Alumni Association (@Cal)
BAI Reporting Portal
uPortal Evaluation
Haas School of Business (Metadot)
July 1, 2002 Portals 2002 - Nottingham 13
UCB Strategic Planning
Not a strong tradition of academic planning
UC system New Business Architecture 2010
UCB draft strategic academic plan
Planning for Information Systems & Technology
E-Berkeley campuswide initiative
July 1, 2002 Portals 2002 - Nottingham 14
e-Berkeley
Vision: Transforming our community through technology-enabled learning, discovery, and engagement.Making all UC Berkeley transactions for students, faculty, staff, alumni, business partners, and the public available on the Internet.
15Portals 2002 - NottinghamJuly 1, 2002
e-Berkeley SteeringCommittee
(Executive VC/ Provost)
e-Berkeley ImplementationTask Force
(VC/CFO & FA)
Academic Senate Computing &
Communications(Faculty Senate Appt.)
e- BAS WorkingGroup
(VC-BAS Appt.)
Policy Working Group(VC/CFO Appt.)
Administration andStudent Services
(VC/CFO)
Educational Technology(VPUE Appt.)
Information TechnologyArchitecture(AVC/CIO)
Information Security(AVC/CIO Appt.)
Chancellor’s Cabinet(Chancellor)
Learning Management Systems Working Group
(VPUE Appt.)
e-Learning PolicyTask Force
(VPUE Appt.)
AcademicSenate
(Chair – FS)
e-Berkeley Governance Structure
CommunicationsWorking Group
(VC/CFO)
July 1, 2002 Portals 2002 - Nottingham 16
e-Berkeley UpdateDeveloped the e-Berkeley Program Office
Engage all segments of the campus community
Incremental project funding through proposals as part of campus budget process
Course web casting and video archives
Course managment system
Online credit card processing
Network Security Office
July 1, 2002 Portals 2002 - Nottingham 17
e-Berkeley Update
E-GradesOnline graduate admissionsTravel systemResearch e-Protocol SystemSeveral departmentally supported projects (e.g. Sure pay, Parking, AirBears, Active Directory, Books in a box, etc.)
July 1, 2002 Portals 2002 - Nottingham 18
Illustrative Lessons Learned
Support and buy-in from senior managers is an absolute must
Ensure that IT initiatives are aligned with university mission and goals
Campuswide IT architecture is a must
Enterprise implementations are harder and more expensive than anyone thought
Manage the customization process!!
July 1, 2002 Portals 2002 - Nottingham 19
Illustrative Lessons LearnedGet the processes fixed before moving to implement IT solutionsRecognize that ongoing projects require ongoing funding – don’t start a project if you cannot sustain itUnder-promise and over-deliverMore collaboration with peers is a must (UC/JOG, JSTORE, JA-SIG, etc)Etc., etc., etc.
July 1, 2002 Portals 2002 - Nottingham 20
My Best Current Advice
Make contact with the JA-SIG organization and participate in its programs
http://www.ja-sig.org/
Mellon Foundation funding support
Large and growing particiaption
uPortal deserves your attention!!