Julisha Phase 2-KICTB Survey Results Phase II - Results Launchv2

8/9/2019 Julisha Phase 2-KICTB Survey Results Phase II - Results Launchv2

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Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved.

Kenya ICT BoardMonitoring and Evaluation Survey Results

(Phase II)

Francis Hook

Regional Manager IDC East Arica

Kenya ICT BoardMonitoring and Evaluation Survey Results

(Phase II)

Francis Hook

Regional Manager IDC East Arica

!"th Fe#ruary $%!&


2/45


Agenda Agenda

Market 'vervie (Key Indicators !"!# Kenya IT $ar%et &alue (')$*+orecast !"!,!"-# Kenya IT spend by &ertical segents*

IC Ecosyste* Analysis / 0rofiling of top systes integrators in the ar%et#challenges faced# national and regional presence and the ar%et outloo%.

Residential +sage and Penetration Highlights

,ench*arking -enya


3/45


-enya IC Market 'vervie

1


4/45


$ar%et 2vervie3$ar%et 2vervie3

4

5oing by various Key 0erforance Indicators (K0Is* and IDC6s ar%et sizing for

the Kenyan ICT ar%et# the sector has perfored 3ell 3ith good gro3th invalue# usage and access (across ost sectors* bet3een !"! and !"".

As ore infrastructure is put in place the ICT e7penditure focus 3ill shift toservices (aintenance# support# ipleentation# custoization# etc* andsoft3are (custie soft3are developent# obility# business analytics# etc*.

The cost of devices and internet services still reains a constraint that %eepsore users fro adopting ICT and current users fro increasing their usage.

8ess advanced regional ar%ets (in ters of s%ills# ICT sophistication and sizeof pro9ects* in :astern Africa continue to attract the attention of several localplayers 3ho are e7panding their presence to these ar%ets.

2verall the Kenyan ICT ar%et continues to thrive and fro !"1 on3ards# theost notable issues 3ill include; the ne3 governent structure as countygovernents 3ean theselves a3ay fro national governents to becoeore autonoous# increased investent by vendors# increased venture capitalactivity aied at start ups and developents 3ith the 45 shared net3or%infrastructure.


5/45


$ar%et 2vervie3Kenya ICT $ar%et Key Indicators$ar%et 2vervie3Kenya ICT $ar%et Key Indicators

-

Indicators $%!% $%!! Change

.

&olue of international traffic ($bps* !#!1?

uber of Coputers per "!! inhabitants .4 .@ "4?

percentage of households 3ith a personal coputer =? >? @?

Total nuber of Internet ubscriptions 4#@"=##!14.!! @!?

Total nuber of ain fi7ed lines (fi7ed lines plusfi7ed 3ireless*

1>!#@4>.!! >1#-4=.!! /$0.

Total nuber of obile subscriptions 4##>#!!!.!! 4#1.!! 1-?


6/45



=

Connectivity develo1*ent

$%!% Data $%!! DataChange(.)

" &olue of international traffic ($bps* !#!1.1?ñ

1 uber of Coputers per "!! inhabitants .4 .@ "1.


7/45Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved.


@

221er user ro* $%!!

Broadband demand is not constrained by cost or access 22 Price of Internet Access for 512 Kbps $22.00 $22.00 0.0%

ó23 Fixed broadband Internet access tari !$ per "ont# $3.&0 $3'.0 ().&%

ò2) *ia+ ,p Internet tari !$ per -ont# $2.5 $2.3 (0.'%

ò25 ,"ber of /P obs 12500 13100 ).&%

ñ 2 ,"ber of /P seats 5000 5 13.%

ñ

Universities are connected to broadband services 2' ,"ber of ed,cationa+ instit,tions connected to nationa+

net4or0 5 &.3%

ñ 2& ,"ber of ed,cationa+ ca"p,ses connected to nationa+

net4or') '& 5.)%

ñ 2 ,"ber of st,dents connected to broadband 1'000 250000 )2.0%

ñ 30 ,"ber of ,ni6ersities connected to broadband 15 2 3.3%

ñ 31 ,"ber of net4ored P7s per 100 st,dents 5 (1.'%

ò



ighlightsKenya ICT $ar%et Key IndicatorsighlightsKenya ICT $ar%et Key Indicators

>

International traffic gre3 by an ipressive "=.!? bet3een !"! and !"" and ainlyriding on increased internet subscriptions that 3ere ainly coprised of obile dataconnections. .

The total nuber of households 3ith a personal coputer (0C* gre3 fro =.1? to>.!?.

Internet users 3as recorded as "@.1> illion users fro "!.1#-4= in !" fro 1--#4



$ar%et 2vervie3ICT pending by Technology Areas$ar%et 2vervie3ICT pending by Technology Areas

<

Kenya ICT $ar%et ize !"" and +orecast to !"=

ICT ar%et spending is e7pected to gro3 at an annual copound gro3th rate of



$ar%et 2vervie3pending by &ertical ectors$ar%et 2vervie3pending by &ertical ectors

"!



-enya IC Ecosyste*

""



Kenya ICT :cosystetructure / ystes IntegratorsKenya ICT :cosystetructure / ystes Integrators

"

• >!? soft3are or hard3are• !? services

&endors

•



Kenya ICT :cosysteighlights "Kenya ICT :cosysteighlights "

"1

5endors / In Kenya there are bet3een !,1! vendors 3ith a direct presence in the

country 3ith the ain function of business and channel developent# product support#capacity building# and in soe cases dealing directly 3ith big copanies (ultinationalcopanies and large accounts*

Distri#utors / There are bet3een !,1! distributors of soft3are and hard3are# 3ith soefocusing on very niche ar%ets and others distributing products across the channel to bigsystes integrators# telecounication providers. A good nuber of distributors act as a

vendor presence in the ar%et. ier ! 5ARs / These 3ould nuber bet3een 1! and 4! systes integrators ostly 3ith

nation3ide presence and targeting ainly the enterprise sector 3ith infreEuent businessaong the all and $ediu :nterprise ($:* segent. In this layer there is a lot ofephasis on value addition and therefore IT ervices contributing as a a9or revenuestrea.

ier $ 5ARs , This layer coprises ar%et players focused ainly on the $: segent3ith lesser nation3ide presence and in soe cases focused on regions outside airobi(e.g. Coast# Rift &alley# Central*. There are anything bet3een >! and "! players in thissegent.

Retail *arket 1layers / 0layers focused ostly on Foff the shelfF types of business#oving hard3are and selling single user soft3are licences# peripherals and so on. Their

ain focus is on the consuer segent but often supplying the $B segent 3ith goodthat do not reEuire support or significant after sales service.



Kenya ICT :cosysteational and Regional 0resenceKenya ICT :cosysteational and Regional 0resence

"4

8ess than 4!? of the local copanies have apresence in $obasa# follo3ed by Kisuu#=.1? and :ldoret "!.-?.

oe to3ns are vie3ed as satellites of othernearby to3ns# especially in the yanza# Rift&alley and Gestern 0rovinces. :.g. playersay elect to have a presence in :ldoret inorder to reach out to yanza and Gestern

provinces.

3ational 1resence

Regional 1resence

Ghile 'ganda is a saller ar%et than

both :thiopia and Tanzania# ore localplayers have invested there (1.



Kenya ICT :cosysteKenya as a regional ubKenya ICT :cosysteKenya as a regional ub

"-

outhern udan has recently becoe a ain focus area for local playersdespite the high ris%s of operating in that country and its high dependence onoil for foreign e7change. onetheless# soe copanies are 3illing to ta%eris%s# especially to pursue opportunities in governent and 3ith International52s.

Ghile Tanzania as a eber of both the :ast African Counity (:AC* and

the outhern African Developent Counity (ADC* is ore inclinedto3ards ore cordial relations and trade 3ith ADC countries. Indeedelse3here in the econoy there are any investents fro outh Africa inthe ining# energy and financial sectors.

Aong the other countries 3here about "@? of local players either have a

presence or are underta%ing a9or pro9ects include;De*ocratic Re1u#lic o Congo7 8hana7 India7 Malai7 Mauritius7

Mo9a*#i:ue7 3igeria7 +AE7 ;a*#ia7 ;i*#a#e7



Kenya ICT :cosysteChallenges facedKenya ICT :cosysteChallenges faced

"=

Challenges

4i*ited and E



Kenya ICT :cosysteyste IntegratorsH $ar%et 2utloo%Kenya ICT :cosysteyste IntegratorsH $ar%et 2utloo%

"@

ystes Integrators are optiistic about the local ar%et gro3th and aong the

ain areas they see good opportunities for iproveent to support gro3thinclude;

Developent of %illed resources

%ills transfer plans (by vendors* to supported channel

Business Analytics needs are gro3ing

Assebling copleentary product portfolios

Increase products portfolio

ational and regional e7pansion to reach into other to3ns and cities and theregion.



Residents Survey Highlights

">



"<

Devices at home & HouseholdCompositionDevices at home & HouseholdComposition

Type Average Numberper HH

Maimum Numberper HH

Des!top "#$$ %

aptop "#'% $

Television (et )#"" $

*ied telephone line +CDMA, *ied -ireless, Dial up. "#") )

Mobile cellular telephone/Handphone/Mobile phone )#01 2

(atellite Antenna +(atellite dish. "#%$ )

3adio set "#02 $

Base = Total Sample (n=750)

4)'# Ho- many o5 each o5 the 5ollo-ing types o5 devices do you have at home6

Traditional devices are ore available at households than advanced ones There is alost " T& set and " radio set in each of the surveyed $obiles are ore coon than other ites (alost per *



!

ResidentHs urvey ighlights7nternet Usage at homeResidentHs urvey ighlights7nternet Usage at home

Base 8 Total (ample+2'".

Base = The fgure in parenthesis represents the base o the respective

7nternet Home 9enetration byocation

7nternet Home 9enetration by (C

Internet usage increases by C8 levels. It is highest in airobi (-



Broadband delivering speed o5 %': !bps to less than ) Mbps

Broadband delivering speeds 5rom )Mbps to less than 1Mbps

Broadband delivering speeds 5rom 1Mbps to less than 0Mbps

Broadband delivering speeds higher than 0Mbps

Don?t !no-

32%

2'%

1%

1%

%

"

7nternet Usage at homeType & Spee o !onnection

7nternet Usage at homeType & Spee o !onnection

4)0# @hat type o5 7nternetconnection do you have at

home6

Base 8 7nternet users+%)".

4);# @hat is the speed o5 your maininternet connection at home6

Base 8 7nternet users but NT 7A D7AU9 +%)".

Dial,up is phased out by other developed internet connections

Connections 3ith speed less than "$bps are used in 4"? of the

Mobile broadband / narro-band Connection /modem

AD(& line +dedicated line 5or internet +broadband.

Dial up connection +using ed phone line connection.

ther connections

>@?

4?

"?

14?



7nternet Usage at home"nhibitors or #ot $sing internet at home

7nternet Usage at home"nhibitors or #ot $sing internet at home

@e donEt have 9C

@e canEt aFord internet subscription

7 use internet in other places, and there is no need to have one at home

There are no internet cables / in5rastructure in our neighborhood

7 donEt !no- ho- to use internet

7nternet connections are poor in terms o5 Guality

:$<

$'<

$$<

%$<

))<

$<

Base 8 No Users o5 7nternet+'1".

4)2# @hat are the reasons 5or not havinginternet connection at home till no-6



1

Type o5 9C, 7nternet Device & Mobile(ervice UsedType o5 9C, 7nternet Device & Mobile(ervice Used

Des!top

aptop

Media Tablet

20<

:)<

)1<

Des!top

&aptop

Ather mobile phone / internet enabled mobile phones

(martphone

Media Tablet

20<

:"<

'2<

$2<

;<

9repaid

9ostpaid

Both

;:<

$<

)<

4%'# @hat !ind o5 9C do you use6

Base 8 Users o5 9C +1;$.

4$)# @hich o5 the 5ollo-ing devices have you usedto access the 7nternet in the past )% months6

Base 8 Users o5 7nternet+'2".

4:"# @hich !ind o5 mobile service doyou use6

Base 8 Users o5 Mobile9hone +21:.

Included

media tablets

in Phase II



4

9urposes 5or Using 9C9urposes 5or Using 9C

Communication

=ntertainment

@or!

ther 9ersonal purposes

=ducation

0$<

::<

'2<

'1<

%0<

Base 8 Users o5 9C +1;$.

4%2# @hat is your primary purpose 5or using the 9C6

%")%

Respondents use 0C ainly to perfor personal tas%# especially old individuals 4- years

:ntertainent and education purposes drive respondents "-,14 yrs old to use 0C. These reasons decrease significantlyaong older users

2ld ales (4- yrs* tend to use 0C for 3or% reasons uch ore than other deographics.

9ersonal usage

=ntertainment

Communication

=ducation

@or!

2)<

::<

:1<

1'<

$:<

%"))

Base 8 Users o5 9C +');.



-

9urposes 5or Using the Mobile 9hone9urposes 5or Using the Mobile 9hone

4';# 6hich o the olloing services do you actively use on your *o#ile device>

(M(

oice services

(ocial media

@eb Bro-sing

Access to =mail

=ntertainment

Chatting +7M.

97M +personal in5ormation management.

MM(

;0<

;2<

:'<

'2<

'%<

'"<

1)<

$'<

)0<

%")%

Base 8 Users o5 Mobile9hone +2%).

Calling and te7ting share respondents6 ain usage of the obile (around


26/45


=

*inancial Transactions on the 7nternetand MobileType o transition% #umber o online urchases

*inancial Transactions on the 7nternetand MobileType o transition% #umber o online urchases4$0# @hich o5 the 5ollo-ing online / electronic +through internet or mobile. services

have you used in the past )% months6

Top up o5 Airtime through Mobile Money Trans5er

9ayments +utility & mobile bills etc. through Mobile Money Trans5er

Buying o5 product through Mobile +Mobile Money trans5er.

(elling o5 product through Mobile +Mobile Money trans5er.

9ayments o5 (chool 5ees through money mobile trans5er

Ban!ing +online Ban!ing transaction.

9ayments +utility & mobile bills etc. through 7nternet

Buying o5 product and services through internet

(elling o5 product and services through internet

;:<

''<

$:<

$1<

%$<

2<

:<

'<

$<Base 8 3espondents Using nline Ban!ing or

purchases +:)0.

4 of the top - e,transactions are done via obile

2nline e,transactions are alost not present and include online ban%ing (@?*# utility payents (=?* and the purchase ofproducts and services (-?*


27/45


@

Tas!s 9er5ormed on the 7nternetTas!s 9er5ormed on the 7nternet

4$1# Do you use the 7nternet to per5orm any o5 the 5ollo-ing tas!s6

(earch 5or in5ormationCommunicate -ith colleagues

Do-nloading movies, images, music, -atching T or video, or listening to radio or music online

Communicate -ith customers/citiHens/ residents

Ietting in5ormation about goods or services

=ducation and learning activities

9laying or do- nloading video games or computer games

*inding, do- nloading, and installing so5t-are

3eading or do-nloading online ne-spapers or magaHinesUsing peertopeer le sharing 5or echanging documents, movies, music, etc#

Jeeping viruses, spy-are, and ad-are oF your computer

(chedule business appointments

Ietting in5ormation 5rom general government organiHations

Chec!ing a receipt o5 payments

9urchase o r place orders goods and services

Anline ban!ing

7nteracting -ith general government organiHations

2'<:1<

';<

$2<

$$<

$$<

$"<

%;<

%:<%'<

%$<

):<

)1<

0<

0<

:<

:<


The ain purposes for using the internet are search for inforation (@-?*# counication 3ith colelagues (=4?* anddo3nloading (-


28/45


(atis5action @ith 7nternet (ervice(atis5action @ith 7nternet (ervice

41:# The 5ollo-ing Guestions are about your satis5action -ith the 7nternet serviceyou use# 7 -ill as! you about various characteristics o5 the service, 5or each oneplease select a number 5rom )2, -here ) K ery dissatised, and 2 K verysatised


Cost o5 your 7nternet service

alue 5or money spent on your 7nternet service

3eliability o5 your 7nternet service

(peed o5 your 7nternet service

Customer support a5ter sales

verall 7nternet service

))<

)'<

)%<

)0<

%)<

'<

%"<

%1<

)0<

%"<

$;<

%1<

:;<

:)<

2"<

:%<

1"<

2)<

(atisied +(cale '2. Neutral +(cale 1.


I l A i d T d 7CT


29/45


Ieneral Attitudes To-ards 7CTIeneral Attitudes To-ards 7CT

4:1# *or each o5 the 5ollo-ing statements, please rate your agreement level 5rom )to 2

Base = Total Sample (n=750)

8earning basic ICT s%ills is ore proinent than using sophisticated services li%e purchasing online or online ban%ing

ighest priority is given to learning ho3 to use the Internet usage (>1? agree*# 0C usage (>1?* and obile usage (@>?*.

&earning ho- to use all the 5eatures o5 my mobile phone is important to my li5e no- and in the 5uture#

&earning ho- to use the 7nternet better is important to my li5e no- and in the 5uture#

Having 9C s!ills is critical to my li5e no- and in the 5uture#

Using online ban!ing services is important to my li5e#

9urchasing goods online is important to my li5e#

;<

2<

1<

$%<

1"<

)$<

)"<

)'<

%0<

%;<

20<

0$<

0"<

1)<

$%<

Top Bo +scale '2. 8 Agree

Middle Bo +scale 1. 8 Neutral

Bottom Bo +scale )$. 8 Disagree

5 I ( iA 5 I t ( i


30/45


A-areness o5 eIovernment (ervicesA-areness o5 eIovernment (ervices

4:'# Are you a-are o5 any government services available online6 75 yes, have youused any 5or your non-or! related matters in the past )% months6

Not a-are o5 any services provided online

A-are o5 them, but have never used any online services

A-are o5 them and have used them in the past )% months

12<

$;<

)1<

Base 8 Total (ample +2'".


2verall a3areness of e,governent services is significant (-1?*. But their actual usage is lo3 (1?*#concentrated especially in yeri (1?*

urvey Euestion response options 3ere ad9usted in 0hase II to include “Aware of them but have notused any online services in the last 12 months”

Not a-are o5 any services provided online

A-are o5 them, and have used any online services more than )% months ago

A-are o5 them, but have not used any online services in the past )% months

A-are o5 them and have used them in the past )% months

$1<

):<

$:<

)1<

Base 8 Total (ample +2'".

!"" !"

( i 5 i i h I ( i( ti 5 ti ith I t ( i


31/45


(atis5action -ith eIovernment (ervices(atis5action -ith eIovernment (ervices

42"# Ho- -ould you rate your eperience -ith the usage o5 egovernment services69lease rate your satis5action 5or the 5ollo-ing points using )" point scale -here)K very dissatised and )" K very satised#

Base = $sers o e'overnment Services in ast * +onths (n=70)

ariety o5 eservices provided

=asiness o5 using it

4uic!ness o5 processing the transaction

4uality o5 the transaction in general

2<

);<

):<

$<

:;<

%2<

:$<

::<

%1<

'1<

%)<

$)<

Top Bo +0)".8 (atised Middle Bo +12.8 Neutral

2verall satisfaction 3ith e,governent services is not high (not e7ceeding 1"?*

The a9ority of the users of such services 3ere neutral in rating their e7perience 3hile using such services

th I t ( ith I t ( i


32/45


ther eIovernment (ervicesther eIovernment (ervices

42)# Are there any other government services you -ould li!e to see available online6

Base = $sers o e'overnment Services in ast * +onths (n=70)

3egistration o5 National 7D Cards# 12%

nline admission into (econdary / public universities# %

Appointment /Lob application/employment opportunities# %

Application/ issuance o5 Birth certicates# %

oting online# 5%

9ayment o5 and 3ates# )%

ists o5 corrupt High 3an!ed Iovernment cials# )%

Application o5 passport/other travelling document# 2%

nline boo!ing in government hospitals/health services appointment# 1%

ariety o5 government businesses# 1%

Application o5 CD* bursaries# 1%

3egistration o5 ne- business online # 1%

nline chec!ing o5 Motor ehicles o-nership# 1%Business purposes/7nternational document to do business -ith other countries and alsobet-een local businesses# 1%

None/DonEt Jno- 8 :%<

222'1en ended :uestion = res1onses grou1ed according to si*ilarity

B i t 7CT UB i t 7CT U


33/45


Barriers to 7CT UsageBarriers to 7CT Usage

4:$# @hat are some o5 the reasons that may be limiting your use o5 7CT +computersand 7nternet.6

High costs to connect to the 7nternet

High costs o5 buying/renting computers

High costs o5 maintenance and repairs 5or computers

3is! o5 viruses is too high -hen using the 7nternet

&ac! o5 reGuired s!ills to use computers/ internet

&ac! o5 trust 5or 7CT +e#g# security/ privacy issues on the 7nternet.

Computers/7nternet not available at home

There are no barriers at all

Technology is too complicated

Not secure to do business/ ma!e transactions over the 7nternet

7nternet ca5s are hard to reach or nd

Computers/7nternet not available at -or!

Computers/7nternet not available at school/ universityNot enough -ebsites / content in local language

$0<

$'<

$$<

%)<

)0<

)0<

):<

):<

)1<

;<

2<

'<

1<$<

Base 8 Total (ample, DJ ecluded +2%'.

'navailability of coputers accopanied 3ith theirs high cost as 3ell as the costs of internet connections are the ainbarriers to the use of ICT


34/45


,ench*arking -enya

14


35/45


Benchar%ingInternet user penetrationBenchar%ingInternet user penetration

1-

-PI Total Internet user penetration

-enya

$%!% $$?@.

$%!! $@?".

o change !@?!.

RSA

$%!% !B?%.

$%!! !$?&.

o change /!$?!.

3igeria

$%!% $?&.

$%!! $?B.

o change %?$.

Randa

$%!% !$?.

$%!! !&?%.

o change $?$.

+kraine

$%!% &&?&.

$%!! B@?%.

o change &@.

Phili1ines

$%!% invalid data

$%!! invalid data

o change

Egy1t

$%!% $"?@.

$%!! $0?.

o change /"?B.

Morocco

$%!% B!?B.

$%!! B"?%.

o change !?&.


36/45


Benchar%ing:7tent of business internet useBenchar%ing:7tent of business internet use

1=

-PI :7tent of Business Internet 'se , G:+ Indicator

-enya$%!% B?$%!! @?%

o change B?.

RSA

$%!% @?!B

$%!! @?&

o change &?!.

3igeria

$%!% B?@

$%!! B?@

o change %?%.

Randa

$%!% !?@

$%!! B?"

o change !%?%.

+kraine

$%!% B?$

$%!! @?!

o change .

Phili1ines $%!% B?@$%!! @?0

o change $B?B.

Egy1t

$%!% B?$

$%!! B?"

o change &?.

Morocco

$%!% B?0

$%!! B?@

o change /$?$.


37/45


Benchar%ing5overnent ICT 'se and :fficiencyBenchar%ing5overnent ICT 'se and :fficiency

1@

-PI ICT 'se and 5overnent :fficiency , G:+ Indicator

-enya

$%!% B?&@

$%!! B?B

o change !?!.

RSA

$%!% B?%

$%!! &?"

o change /B?$.

3igeria

$%!% &?

$%!! &? o change %?%.

Randa

$%!% no data

$%!! @?@

o change

+kraine

$%!% &?@0

$%!! &?0

o change !.

Phili1ines

$%!% &?0

$%!! &? o change $?.

Egy1t

$%!% B?B&

$%!! &?"

o change /!$?%.

Morocco

$%!% B?$

$%!! B?%

o change /B?.


38/45


Benchar%ing5overnent 2nline service Inde7Benchar%ing5overnent 2nline service Inde7

1>

-PI 5overnent 2nline ervice Inde7 , G:+ Indicator

-enya

$%!% %?$B

$%!! %?$

o change %?%.

RSA

$%!% %?&!

$%!! %?&

o change %?%.

3igeria

$%!% %?!

$%!! %?! o change %?%.

Randa

$%!% %?!

$%!! %?$

o change %?%.

+kraine

$%!% %?&@

$%!! %?B

o change %.

Phili1ines

$%!% %?&"

$%!! %?B

o change %?%.

Egy1t

$%!% %?@&

$%!! %?@

o change %?%.

Morocco

$%!% %?$B

$%!! %?$

o change %?%.

Benchar%ingBenchar%ing


39/45


Benchar%ing Internet 'sers vs Connections as a ? of populationBenchar%ing Internet 'sers vs Connections as a ? of population

1<

In ore developedcountries the totalnuber of connectionsvis a vis the nuber ofusers are evenly spread

In countries li%e Kenya#

igeria and $orocco#there are lo3er nubersof connections buthigher nuber of usersindicating ostconnections are sharedconnections and largely

coprise businessconnections (includingpublicly accessibleconnections li%e cybercafes# educationinstitutions*.

Kenya RA igeria R3anda '%raine 0hilipines :gypt $orocco!.!?

"!.!?

!.!?

1!.!?

4!.!?

-!.!?

=!.!?

Internet +sers vs Connections as a . o 1o1ulation

Total Internet user penetration

Internet subscribers percentage of total population



40/45


Benchar%ing Total Internet vs ousehold penetrationBenchar%ing Total Internet vs ousehold penetration

4!

Kenya has a higher internetpenetration vis a vis outh

Africa but ainly bolsteredby obile internetconnections though 3ith alo3er proportion ofhouseholds connectedo3ing to a declining fi7ednet3or% and poordevelopent of D8 basedservices.

Kenya copares uchbetter than both igeria and

R3anda on both counts

:gypt has a uch higheroverall and householdinternet penetration 3ith ahuge gap of alost -percentage points at

household level.


-.!?

"!.!?

"-.!?

!.!?

-.!?

1!.!?

1-.!?

4!.!?

4-.!?

otal Internet vs Household 1enetration

0roportion of households 3ith internet access

Total Internet user penetration



41/45


Benchar%ingCoputer 0enetrationBenchar%ingCoputer 0enetration

4"

Kenya has slightlyhigher 0C penetrationrates than igeria andR3anda but still very farbehind outh Africa and$orocco# ostly o3ingto lo3er disposableincoe than thesecountries.

0opulation figures forigeria (high* and0hillipnes (lo3* help

s%e3 penetration rateseither 3ay as do 5D0per capita figures 3henthin%ing of disposableincoe and installedbase of coputers in

households.

Kenya RA igeria R3anda '%raine 0hilipines :gypt $orocco!

"

1

4

-

=

@

>

<

Co*1uters 1er !%% inha#itants



42/45


Benchar%ingousehold Internet Access vs ousehold 0C AccessBenchar%ingousehold Internet Access vs ousehold 0C Access

4

In ters of 0C Access at thehousehold level# Kenya isonly better than R3anda.

It should be noted thatigeria as a anufacturer of

0Cs (Jino7 brand* that arelocally affordable# accountsfor uch higher 0Cpenetration at householdlevels but negligiblehousehold internetpenetration giveninfrastruicture issues(subarine cables arrived3ay after they did in :ast Africa*


-.!?

"!.!?

"-.!?

!.!?

-.!?

1!.!?

1-.!?

Household Internet Access vs PC

0roportion of households 3ith internet access

0roportion of households 3ith a coputer



43/45


Benchar%ingBusiness Internet 'sageBenchar%ingBusiness Internet 'sage

41

In ters of businessusage of the internet#Kenya is nearly on par

3ith ore developedcountries li%e :gypt and$orocco and slightlyahead of igeria

Kenya

RA

igeria

R3anda

'%raine

0hilipines

:gypt

$orocco

! " 1 4 - =

,usiness Internet +sage

:7tent of Business Internet 'se , G:+ Indicator



44/45


Benchar%ingBroadband Access TariffsBenchar%ingBroadband Access Tariffs

44

Despite additionalcapacity# cost ofbroadband is still afactor for business vis avis other countries.

igeria has recently got

a lot of internationalband3idth butconstrained soe3hatby bac% bone# last ileaccess and electricitychallenges.

8andloc%ed R3andalargely relies onband3idth frooperators inneighbouring countries.

Kenya RA igeria R3anda '%raine 0hilipines :gypt $orocco)!.!!

)!.!!

)4!.!!

)=!.!!

)>!.!!

)"!!.!!

)"!.!!

,road#and Access aris

Internet Access Tariff , Broadband


45/45

hookidc?co*

Documents

Julisha Phase 2-KICTB Survey Results Phase II - Results Launchv2