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JUDGES MEETING
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Judges Meeting
• The Judges Meeting – Each Team will be assigned a date and time.
• Each Senior Examiner will be expected to present their process and findings in a standard format presentation.
• The Senior Examiner may appear in person, or by telephone (the presentation will be run for them at the Judges Meeting site).– The Support Senior, and/or SIT are welcome
and encouraged to sit in as a learning experience.
– Senior travel expenses are not reimbursed.
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Judges Meeting Presentation
(Format Example)
3
Application Name and Number
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Examination Team
5
Sm
arty
Pan
ts
Sen
ior
Exa
min
er
Mar
y S
mith
S
uppo
rt S
enio
r
John
Doe
Bill
Jon
es
Bar
by S
hrim
p
Han
g D
og
Roc
ky S
quirr
el
Bul
lwin
kle
Joe
Jets
on
Don
Wan
Num
ber
of
Par
ticip
ants
Yrs As An Examiner 5 4 3 3 2 1 1 1 1 1 10
Years As A Senior Examiner 3 1
Other Assessment Experience X X X X
Previous Site Visit Experience X X X X
Completed Individual Evaluation X X X X X X X X X X 10
Prepared Category Summary X X X X X X 6
Participated in Consensus X X X X X X X X 8
Participated in Site Visit X X X X X X 6
Prepared Category Feedback X X X X X X 6
Examination Process Issues
• Anything that happened during the pre-Site Visit Examination Process that was out of the ordinary, or a process issue that should be brought to the attention of the Judges
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Site Visit Process Issues
• Any special challenges, process upsets, or anything that occurred during (or after) the Site Visit that was or potentially was a problem, or any issue that should be brought to the attention of the Judges
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Applicant Overview & Key Factors- SAMPLE
• Large Manufacturing operation facility located in San Diego
• 2,200 employees• 15 major product lines• Serve the west coast widget market• $37 million annual budget• Three market segments (educational,
government, and industrial widgets)• 1,200 suppliers• Regulated by EPA, OSHA, and FDA
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Applicant Key Role Model Behaviors- SAMPLE
• Senior Leadership• Process Management• Community Involvement• Training
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Applicant Key Opportunities for Improvement- SAMPLE
• Extent of deployment: not across all sites as appropriate
• Several practices but not always overall systematic approach
• Collecting lots of data, but no systematic approach to using results for evaluating performance and improvement
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Site Visit
• Length of Site Visit (time actually on site)
• If multiple sites, those visited and the basis for their selection
• Approaches used to evaluate sites not visited
• Approximate number of employees interviewed (categories, shifts, etc.)– Interviews with Leadership and other
significant individuals/teams• Other relevant information affecting the
site visit 11
Major Site Visit Issues Going to Site Visit- Sample
• Absence of results• Absence of action plans: “available
on site”• Verify extent of deployment across all
sites as appropriate• Verify systematic approach to
improvements
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Major Site Visit Findings- Sample
• Substantial competitive comparative data is lacking
• Scores were reduced in many data areas, due to the lack of competitive data
• Validated the deployment of refined Business and Support Processes
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Site Visit Scoring Changes
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Item No.
Pre- Site Visit
Post- Site Visit
Reason for Change
Items that changed a Score Band.
Score History
• Stage 1, Individual Examiner Average Score = 538
• Stage 2, Consensus Score = 554• Stage 3, Site Visit Final Score = 572
• Score Range = 551 – 650• Team Award Recommendation = Silver
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Examination Process Strengths
• Examination Process Strengths in general or specific process strengths.
• Processes that worked unusually well in this examination.
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Examination Process OFIs
• Opportunities where the Examination Process in general could be improved.
• Something that happened in this particular examination process that could have been handled better.
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WRAP UP
• Questions?• Comments?
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Thank You!
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