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Australian Independent Business to Business Supplier of Office Products

Jubilee Brochure

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Page 1: Jubilee Brochure

Australia’s Largest Independent Business to Business Supplier of Office Products

Australian Independent Business to Business Supplier of Office Products

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CORPORATEOVERVIEW

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Along with our commitment to service, is our commitment to the environment and local communities. Office Products Depot outlets actively support the Eccosave Recycling Program for toners and cartridges and promote this free recycling program to our clients.

At Office Products Depot, the communities we service through our network range from cities, metropolitan hubs, country towns and remote areas. Office Products Depot outlets support the local community and its people through the provision of jobs and income, supporting local sporting groups and charities and through initiatives to enhance the general community including our ethical sourcing program, our local sourcing program and as the largest Australian Owned and Operated Office Supplier we ensure that jobs and profits are kept in the community.

Office Products Depot is the largest independent supplier of office products in Australia with more than 170 distribution outlets and 1150 staff, we provide end to end office product solutions. With access to up to 40,000 product lines and commitment to deliver a personalised service, we are backed by the BPGI buying group ($14 billion) and this enables us to be competitive on prices.

We provide you with the best quality products at competitive prices – the brands you can trust at prices you can afford.

Are You Buying from an Australian Owned and Operated Company?

Office Products Depot 100% Australian. Independently Owned and Operated

Corporate Express U.S Owned

Office Max

U.S Owned

Jubilee Office Supplies is a independent supplier of office products in Australia providing end to end office product solutions. With access to up to 40,000 product lines and commitment to deliver a personalised service, we are backed by the BPGI buying group ($16billion) and this enables us to be competitive on prices.

Along with our commitment to service, is our commitment to the environment and local communities. Jubilee Office Supplies aims to reduce, reuse and recycle wherever possible. We actively support the Eccosave Recycling Program for toners and cartridges and promote this free recycling program to our clients.

Jubilee Office Supplies support the local community and its people through the provision of jobs and income. We Support many local sporting groups and charities. We proudly support the McGrath Foundation.

As a Australian Owned and Operated Office Supplier we ensure that jobs and profits are kept in the community.

Jubilee Office Supplies100% Australian.

Independently Owned and Operated

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Our VisionWe aim to provide premium service, professional knowledge and experience, and outstanding value for our customers through a national network of more than 170 locations.

Our MissionTo understand our customer’s requirements and enable them to succeed in their businesses, by containing costs and provide an end-to-end office product solution.

Our ValuesA Passion for Customer Satisfaction

Flexible and Tailored Office Supply Solutions

Provide outstanding value

Integrity and Environmental Awareness

Value PropositionOur NetworkAs Australia’s largest independent office products group, Office Products Depot is an Australian business built on great customer service.

Competitive PricingOffice Products Depot offers its pricing live on the web for national accounts and we welcome the opportunity to do a price comparison with your current provider.

CapabilityWith 170 Customer Care Centres throughout Australia Office Products Depot can provide the benefits of global buying power through the BPGI group ($14bn globally) while giving your business local response times and personal service.

Service Our service capability far exceeds many of our competitors. With over 170 locations, we are well positioned to service you better. Global purchasing power and local knowledge enables us to deliver a premium service with personal attention.

Our PeopleOur members own and operate their businesses. That’s over 1150 people in over 170 metropolitan and regional locations who are passionate about exceptional service.

Single Source SupplierAs your single source supplier for your day to day business, we can contain costs by reducing the number of suppliers and consolidating purchasing under one group.

Comprehensive Reporting With national account reporting, we can give you the transparency needed for your procurement personnel to manage budgets and reduce costs.

Ordering SolutionsYou can fax, call or use our web ordering system. Our fast and effective online solution helps simplify ordering and drive down your purchase costs by eliminating errors, managing back orders and reducing the time it takes to place orders.

Environmental ResponsibilityWe source and supply a range of environmentally responsible and recycled products.

Jubilee Office Supplies is a Australian business built on great customer service.

ServiceOur service capability far exceeds that

of our competitors. With specialist

knowledge, a personal experience and

a caring attitude, this enables us to

deliver a premium service.

CapabilityJubilee Office Supplies can provide

the benefits of global buying power

through the BPG1 Group ($16billion

globally) while giving your business

local response times and personal

service.

Our PeopleWith an average of 25 years stationery

experience, our focus is to build strong

relationships with our clients and

ensure we deliver exceptional service,

on time, first time, every time.

Single Source SupplierAs your single source supplier for your

business, we can reduce or contain

costs by reducing the number of

suppliers and consolidating purchasing

under one group.

Comprehensive ReportingOur account reporting can give you

the transparency needed for your

procurement personnel to manage

budgets and reduce costs.

Ordering SolutionsYou can fax, call or use our web

ordering system. Our fast and effective

online solution helps simplify ordering

and drive down your purchase costs

by eliminating errors, managing back

orders and reducing the time it takes

to place orders.

Environmental ResponsibilityWe source and supply a range of

environmentally responsible and

recycled products.

ValueProposition

We aim to provide premium service, professional knowledge and experience, and outstanding value for our customers.

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ServicesAs a single source supplier we cater to a broad range of clients including medium to large organizations and single and multiple site organizations. Office National has a dedication to long lasting and mutually beneficial business partnerships.

Customised Accounting System• Cost centres identified by

department, centre number and contact name.

• Invoicing/delivery dockets to arrive with goods.

Expenditure and Budget Analysis Reports• National Pricing

• Expenditure report by whole company, cost centre, site, product group (aor) or product.

Cost Reduction Partnering• Account Manager/ Specialist

consultant to regularly evaluate/advise on alternative brands and purchasing cost reduction.

Stock Control and Ordering Systems• Customised Stock Control System.

• User friendly Web ordering and customized to suit your needs

• Fulfillment rates above industry average after implementation; (96+%)

Our Service GuaranteeOffice National has the infrastructure and programs to assist the growth of your business and profitability through lowering your running costs, saving you time and administrative work load.

What Do We Sell?In a rapidly expanding industry, Office National now provides a wide range of products. Listed below are our major product groups that further highlight our commitment to total customer service.

Stationery Products

Pc’s, Copiers

Warehouse Supplies

Office Furniture

Canteen Supplies

Cartridges and Toners

General Printing Services

Paper Products

Computer Peripherals

Janitorial SuppliesOffice National has a dedication to long lasting and mutually beneficial business partnerships.

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Paper Products

Office Furniture

PCs, Copiers

Canteen Supplies

Cartridges and Toners

ServicesAs a single source supplier we cater to a broad range of clients including medium to large organizations and single and multiple site organizations. Office Products Depot has a dedication to long lasting and mutually beneficial business partnerships.

Customised Accounting System• Cost centres identified by

department, centre number and contact name.

• Invoicing/delivery dockets to arrive with goods.

Expenditure and Budget Analysis Reports• National Pricing

• Expenditure report by whole company, cost centre, site, product group (aor) or product.

Cost Reduction Partnering• Account Manager/ Specialist

consultant to regularly evaluate/advise on alternative brands and purchasing cost reduction.

Stock Control and Ordering Systems• Customised Stock Control System.

• User friendly Web ordering and customized to suit your needs

• Fulfillment rates above industry average after implementation; (96+%)

Our Service GuaranteeOffice Products Depot has the infrastructure and programs to assist the growth of your business and profitability through lowering your operating costs, saving you time and administrative work load.

What Do We Sell?In a rapidly expanding industry, Office Products Depot now provides a wide range of products. Listed below are our major product groups that further highlight our commitment to total customer service.

Warehouse Supplies

General Printing Services

Computer Peripherals

Janitorial SuppliesOffice Products Depot has a dedication to long lasting and mutually beneficial business partnerships.

Stationery Products

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Paper Products

Office Furniture

PCs, Copiers

Canteen Supplies

Cartridges and Toners

ServicesAs a single source supplier we cater to a broad range of clients including medium to large organizations and single and multiple site organizations. Office Products Depot has a dedication to long lasting and mutually beneficial business partnerships.

Customised Accounting System• Cost centres identified by

department, centre number and contact name.

• Invoicing/delivery dockets to arrive with goods.

Expenditure and Budget Analysis Reports• National Pricing

• Expenditure report by whole company, cost centre, site, product group (aor) or product.

Cost Reduction Partnering• Account Manager/ Specialist

consultant to regularly evaluate/advise on alternative brands and purchasing cost reduction.

Stock Control and Ordering Systems• Customised Stock Control System.

• User friendly Web ordering and customized to suit your needs

• Fulfillment rates above industry average after implementation; (96+%)

Our Service GuaranteeOffice Products Depot has the infrastructure and programs to assist the growth of your business and profitability through lowering your operating costs, saving you time and administrative work load.

What Do We Sell?In a rapidly expanding industry, Office Products Depot now provides a wide range of products. Listed below are our major product groups that further highlight our commitment to total customer service.

Warehouse Supplies

General Printing Services

Computer Peripherals

Janitorial SuppliesOffice Products Depot has a dedication to long lasting and mutually beneficial business partnerships.

Stationery Products

Jubilee Office Supplies has a dedication to long lasting and mutually beneficial business partnerships.

Jubilee Office Supplies has the infrastructure and programs to assist the growth of your business and profitability through lowering your running costs, saving you time and administrative work load.

In a rapidly expanding industry, Jubilee Office Supplies now provides a wide range of products. Listed below are our major product groups that further highlight our commitment to total customer service.

product group and or product.

Printer, Fax machines

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ServicesAs a single source supplier we cater to a broad range of clients including medium to large organizations and single and multiple site organizations. Office National has a dedication to long lasting and mutually beneficial business partnerships.

Customised Accounting System• Cost centres identified by

department, centre number and contact name.

• Invoicing/delivery dockets to arrive with goods.

Expenditure and Budget Analysis Reports• National Pricing

• Expenditure report by whole company, cost centre, site, product group (aor) or product.

Cost Reduction Partnering• Account Manager/ Specialist

consultant to regularly evaluate/advise on alternative brands and purchasing cost reduction.

Stock Control and Ordering Systems• Customised Stock Control System.

• User friendly Web ordering and customized to suit your needs

• Fulfillment rates above industry average after implementation; (96+%)

Our Service GuaranteeOffice National has the infrastructure and programs to assist the growth of your business and profitability through lowering your running costs, saving you time and administrative work load.

What Do We Sell?In a rapidly expanding industry, Office National now provides a wide range of products. Listed below are our major product groups that further highlight our commitment to total customer service.

Stationery Products

Pc’s, Copiers

Warehouse Supplies

Office Furniture

Canteen Supplies

Cartridges and Toners

General Printing Services

Paper Products

Computer Peripherals

Janitorial SuppliesOffice National has a dedication to long lasting and mutually beneficial business partnerships.

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Warehousing Solutions

As a single source supplier we cater

to a broad range of clients including

medium to large organizations and

single and multiple site organizations.

Jubilee Office Supplies has a dedication

to long lasting and mutually beneficial

business partnerships.

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Global Purchasing PowerBPGI Membership Profile BPGI is the World’s largest consortium of buying groups consisting solely of independent office products dealers. BPGI consists of 21 member groups in 18 countries with service into 24 countries.

Office Products Depot through BPGI, partners with some of the world’s most respected and reliable office products companies.

$14bnEnd User Sales (USD)

3,664Dealers

4.3mCatalogues Produced

36.6mFlyers Produced

17,000Sales People

2.7mCustomers

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Value for Money • Competitive pricing on all office

supplies of a high quality • Demonstrated range of quality

products Delivery • Delivery time on most orders is

within 24 hours• Same day delivery for emergency

orders (where possible) Technology & Ordering • Online ordering tool and ability to

search by item • Order history online

Credit Terms• Invoices provided by cost centre,

per order or by business unit • Account number to charge goods

which are purchased in store Relationship Management• Dedicated sales representative

to give expert advice, recommendations and guidance

• Monitoring performance, reporting and review of services

Geographic Coverage • Australia wide • Distribution outlets located close

to your company’s offices Experience & Proven Performance• Proven capability to provide

goods/services • Company stability and capacity to

provide goods/services Environmental• Recycling program and products • Australian owned

Office Products Depot Can Meet All Your Requirements

Jubilee Office Supplies through BPGI, partners with some of the world’s most respected and reliable office products companies.

Jubilee Office Supplies Can Meet All Your Requirements

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Global Purchasing PowerBPGI Membership Profile BPGI is the World’s largest consortium of buying groups consisting solely of independent office products dealers. BPGI consists of 21 member groups in 18 countries with service into 24 countries.

Office National through BPGI, partners with some of the world’s most respected and reliable office products companies.

$14bnEnd User Sales (USD)

3,664Dealers

4.3mCatalogues Produced

36.6mFlyers Produced

17,000Sales People

2.7mCustomers

Value for Money • Competitive pricing on all office

supplies of a high quality • Demonstrated range of quality

products Delivery • Delivery time on most orders is

within 24 hours• Same day delivery for emergency

orders (where possible) Technology & Ordering • Online ordering tool and ability to

search by item • Order history online

Credit Terms• Invoices provided by cost centre,

per order or by business unit • Account number to charge goods

to which are bought in store Relationship Management• Dedicated sales representative

to give expert advice, recommendations and guidance

• Monitoring performance, reporting and review of services

Geographic Coverage • Australia wide • Distribution outlets located close

to your company’s offices Experience & Proven Performance• Proven capability to provide

goods/services • Company stability and capacity to

provide goods/services Environmental• Recycling program and products • Australian owned

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Office National Can Meet All Your Requirements

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Global Purchasing PowerBPGI Membership Profile BPGI is the World’s largest consortium of buying groups consisting solely of independent office products dealers. BPGI consists of 21 member groups in 18 countries with service into 24 countries.

Office National through BPGI, partners with some of the world’s most respected and reliable office products companies.

$14bnEnd User Sales (USD)

3,664Dealers

4.3mCatalogues Produced

36.6mFlyers Produced

17,000Sales People

2.7mCustomers

Value for Money • Competitive pricing on all office

supplies of a high quality • Demonstrated range of quality

products Delivery • Delivery time on most orders is

within 24 hours• Same day delivery for emergency

orders (where possible) Technology & Ordering • Online ordering tool and ability to

search by item • Order history online

Credit Terms• Invoices provided by cost centre,

per order or by business unit • Account number to charge goods

to which are bought in store Relationship Management• Dedicated sales representative

to give expert advice, recommendations and guidance

• Monitoring performance, reporting and review of services

Geographic Coverage • Australia wide • Distribution outlets located close

to your company’s offices Experience & Proven Performance• Proven capability to provide

goods/services • Company stability and capacity to

provide goods/services Environmental• Recycling program and products • Australian owned

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Office National Can Meet All Your Requirements

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PRODUCTCOMMITMENT

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Product RangeWe will provide copies of our fully priced ‘Essential Business Supplies Catalogue’

and our complete

‘Corporate Business Catalogue’.

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Private Label• Office Products Depot have

a rapidly expanding branded product range designed to deliver cost savings without compromise on quality.

• All products supplied by Office Products Depot are a blend of superior quality and price effectiveness.

• We endeavour to purchase from Australian Companies wherever possible and happily guarantee product satisfaction.

Our product range delivers cost savings without compromising quality.

As a National Account customer you will be able to access products and prices via the web.

www.officeproductsdepot.com.auwww.jubileeoffice.com.au

As a Account customer you will be able to

access products and prices via the web.

• Jubilee Office Supplies have a rapidly

expanding branded product range

designed to deliver cost savings without

compromise on quality.

• All products supplied by Jubilee Office

Supplies are a blend of superior quality

and price effectiveness.

• We endeavour to purchase from

Australian Companies wherever

possible and happily guarantee product

satisfaction.

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Product RangeWe will provide copies of our fully priced ‘Essential Business Supplies Catalogue’

and our complete

‘Corporate Business Catalogue’.

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Private Label• Office Products Depot have

a rapidly expanding branded product range designed to deliver cost savings without compromise on quality.

• All products supplied by Office Products Depot are a blend of superior quality and price effectiveness.

• We endeavour to purchase from Australian Companies wherever possible and happily guarantee product satisfaction.

Our product range delivers cost savings without compromising quality.

As a National Account customer you will be able to access products and prices via the web.

www.officeproductsdepot.com.au

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Site SupportFor each of your sites a local account manager will deal with individual issues. Staff will be available to deliver training on our web platform. A team of web developers are available to handle any technical difficulties.

We recommend the following milestone/review schedule:

1. A 1-month implementation period where initial contact is made in Week 1.

2. In week 2, full training is provided at each site in regard to Ordering systems, specific stock requirements, relationship building, payment methods etc.

3. Week 3-4 allows for any additional products required by your sites to be sourced and fully ranged in the local distribution warehouse to meet expected order levels.

4. A 6 monthly performance review thereafter where any value adding or cost cutting initiatives will be advised/assessed and implemented.

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Returned Goods Policy- GuidelinesAny item may be returned within 7-30 days of invoice FREE of charge where it is received in error or is faulty for a full credit.

Simply call your nominated Office Products Depot care centre with the relevant information including:

• Product code

• Invoice number

• Date of purchase

• Specific pick-up details

Industry Standards Comparison (KPI’s)Office Products Depot prides itself on strict ethical business behaviors, believing that an ethical business model will ultimately secure us quality relationships and long term partnerships.

Office Products Depot statistics • Our fill rates after implementation

period are held at an average of 96-98% on core product.

• Our order turnaround times well below 24 hours in metro and regional center locations.

• Our quotation or query response rates are held at a maximum of 24 hours.

• Our tracking of client service queries includes a Performance Review Form returnable at all times.

Simply call your account manager

with the relevant information

including:

Jubilee Office Supplies prides itself

on strict ethical business behaviors,

believing that an ethical business

model will ultimately secure us

quality relationships and long term

partnerships.

For each of your sites your account

manager will deal with individual issues.

Staff will be available to deliver training

on our web platform. A team of web

developers are available to handle any

technical difficulties.

in the distribution warehouse to meet expected order levels.

A one month implementation

Any item may be returned within 30 days of invoice FREE of charge where it is received in error or is faulty for full credit

stored

A six monthly performance

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Performance ReviewsTo ensure the highest service standards are met, a custom performance review will be offered where services can be improved to better suit your office requirements.

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Our aim is to offer simply the most flexible services possible with National Buying Power advantages and local business benefits.

Our aim is to offer simply the most flexible services possible with National Buying Power advantages and local business benefits.

Our web ordering system and dedication to delivery on time, without product substitution, ensures that your company will enjoy dock to stock support from Office Products Depot.

In the unlikely event that an item ordered is out of stock for reasons beyond our control we will advise your team at time of order and will recommend a substitute line where no compromise in quality is involved.Jubilee Office Supplies is an

organisation independently owned.

Endeavoring to offer corporate Australia with a unique alternative for the provision of office product services.

To ensure the highest service standards

are met, a custom performance review

will be offered.

Our aim is to offer simply the most

flexible services possible with National

Buying Power advantages and local

business benefits.

Our web ordering system and

dedication to delivery on time, without

product substitution, ensures that

your company will enjoy dock to stock

support from Jubilee Office Supplies.

In the unlikely event that an item

ordered is out of stock for reasons

beyond our control we will advise

your team at time of order and will

recommend a substitute line where no

compromise in quality is involved.

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ORDERING & DELIVERING

3.

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Office Products Depot has implemented a centralised system so that our 170 distribution sites deliver high levels of performance along with centralised pricing and linked data.

Office Products Depot online is a state-of-the-art, user-friendly web ordering platform for clients wanting to use web access for office product procurement.

Online ordering allows users to view pricing and place orders for all stock and also provides customized product viewing for procurement management by username profile plus the ability to view order status at any time.

E - Commerce

Office Products Depot has a centralised e-commerce strategy with investment in the IBM Websphere Commerce Enterprise Solution. The platform supports the Office Products Depot website with an EDI based gateway, linking distributor outlets to head office, customer and supplier systems.

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www.officeproductsdepot.com.auwww.jubileeoffice.com.au

Jubilee Office Supplies online is a state-

of-the-art, user-friendly web ordering

platform for clients wanting to use web

access for office product procurement.

Online ordering allows users to view pricing and place orders for all stock.

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Vendor Refill SystemIn a mid to large sized office, Vendor Refill can minimise the hassle and your staff resources in ordering daily office product requirements.

Office National will compile a list of commonly used products and quantities consumed on a fortnightly/monthly basis.

The system includes:• A detailed stock list. It includes

codes, description, UOM, min and max levels.

• Free delivery.

• We also build in reporting and accountability that allows for you to stay in control of purchasing via a process of approval of all orders prior to placement.

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Systems IntegrationOffice National is the leading 100% Australian owned and operated office product suppliers to business and has a state-of-the art ERP package implemented across its 170 locations.

Readysell ERP allows for flexibility in national reporting capabilities, instant data updates from suppliers using OEM signature tracking, is compliant with interfacing to most

major ERP packages using XML and EDI including Oracle, PeopleSoft, SAP, etc allowing us to deliver a customised, seamless and paperless supply chain solution for our clients.

Readysell ERP covers all aspects of our business, including CRM, Purchasing, Inventory, Warehouse, Sales, Debtors, B2B & web, Creditors, General Ledger, Financials, Reporting, Customisation, HR, Manufacturing, Projects and Fixed assets.

In a mid to large sized office, vender refill can minimise the hassle to your staff resources while ordering daily office product requirements.

Jubilee Office Supplies will compile a list of commonly used products and quantities consumed on a fortnightly/monthly basis.

• We offer reporting and accountability that allows you to stay in control of purchasing. We do this via a process of approval of all orders prior to placement.

VendorRefillSystem

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Office Products Depot will provide welcome kits sent to each department contact responsible for ordering office supplies.The kit will include;• Your Local Office Products Depot

Account Manager’s contact details.

• The Product Range online and by catalogue.

• Contacts for our customer service team for special buy-in products.

• Instruction on How To Order.

• Our website details and your log

Accounts MethodOption 1 - All your company’s sites can receive invoices or delivery dockets upon delivery and statements from their local Office Products Depot centre. All accounts are payable 30 days from statement.

Option 2 - Office Products Depot can provide your head office with “consolidated invoice” summaries. This enhances our capacity to add value. Office Products Depot is able to receive single payment by cheque; or EFT.

A custom designed web site interface has been established to enable National Accounts to view monthly purchases at a cost centre level and print a report/statement in full or by cost centre to simplify payment routine at any time seeing live data.

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• Office Products Depot provides a standard next day delivery service across Australia.

• Parcels can be delivered to nominated departments, floors, warehouse/storage areas.

• Invoice/Consignment notes can include pricing and can be provided with each delivery.

• Office Products Depot uses our own vehicles & drivers and is covered by our vigorous OH&S policies for safe load sizes and transportation/delivery conditions.

Delivery Logistics

in username and password.

• Alternatively the fax or phone contacts for your orders.

• Invoicing procedures for the order

• Delivery procedures including minimum order value and delivery timeframes.

• Return of Goods Policy.

• Back Order Procedure.

• Your Account Manager’s contact

details.

• A catalogue.

• Contacts for our customer service

team for special buy-in products.

• Instruction on How To Order.

• Our website details and your log in

username and password.

Jubilee Office Supplies will provide welcome kits sent to each department contact responsible for ordering office supplies.

Option 1 - We can tailor a solution

to meet your requirements regarding

invoicing.

Option 2 - Jubilee Office Supplies

can provide summaries however you

require ie cost centres, location.

• Jubilee Office Supplies provides a standard next day delivery service across Australia.

• Jubilee Office Supplies uses our own vehicles & drivers and is covered by our vigorous OH&S policies.

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PRICING &TERMS

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Competitive PricingOffice Products Depot displays its pricing live on the web for national accounts and we welcome the opportunity to do a price comparison with your current provider.

Our pricing policy allows you to enjoy real savings and ensures that your cost containment on like-products will meet your business objectives.

Our global buying power through the BPGI group provides real benefits from volume buying and access to the highest quality brands.

There are potentially significant costs associated with changing – Going to tender costs on average 6% of the total tender value.

Competitive, fixed prices listed on our website and in the catalogue.

or

A transparent arrangement, an agreed margin is charged on all purchases.

Office Products Depot will work with your company on its pricing structure and can offer the following models:

Many office products suppliers use matrix pricing which enables them to offer products as cheap as necessary to win the account, with no ceiling on the other items purchased.

The reality is that many times substitutes are made within the contract list - in effect constantly improving the profit return for the supplier at the expense to the client.

The focus for Office Products Depot is service delivery and product source cost – lowering source cost brings immediate value benefits to all clients. This is achieved through improved volumes (from new corporate clients joining the program) and offshore negotiations with the manufacturers.

Our pricing policy allows you to enjoy

real savings and ensures that your

cost on like-products will meet your

business objectives.

Our global buying power through the

BPGI group provides real benefits

from volume buying and access to the

highest quality brands.

There are potentially significant costs

associated with changing – Going to

tender costs on average 6% of the

total tender value.

Many office products suppliers use

matrix pricing which enables them to

offer products as cheap as necessary to

win the account, this structure allows

products outside of matrix pricing to be

over priced.

The reality is that many times

substitutes are made within the

contract list - in effect constantly

improving the profit return for the

supplier at the expense of the client.

The focus for Jubilee Office Supplies

is service delivery and offering a

reduction in stationery expenditure

year on year.

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PRIC

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Competitive PricingOffice Products Depot displays its pricing live on the web for national accounts and we welcome the opportunity to do a price comparison with your current provider.

Our pricing policy allows you to enjoy real savings and ensures that your cost containment on like-products will meet your business objectives.

Our global buying power through the BPGI group provides real benefits from volume buying and access to the highest quality brands.

There are potentially significant costs associated with changing – Going to tender costs on average 6% of the total tender value.

Competitive, fixed prices listed on our website and in the catalogue.

or

A transparent arrangement, an agreed margin is charged on all purchases.

Office Products Depot will work with your company on its pricing structure and can offer the following models:

Many office products suppliers use matrix pricing which enables them to offer products as cheap as necessary to win the account, with no ceiling on the other items purchased.

The reality is that many times substitutes are made within the contract list - in effect constantly improving the profit return for the supplier at the expense to the client.

The focus for Office Products Depot is service delivery and product source cost – lowering source cost brings immediate value benefits to all clients. This is achieved through improved volumes (from new corporate clients joining the program) and offshore negotiations with the manufacturers.

Jubilee Office Suppies will work with your company on its pricing structure and can offer the following models;

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E-CommerceOffice Products Depot will, through its paperless invoicing procedure, enable your company to streamline its accounts payable process for office products.

Office Products Depot has a centralised e-commerce strategy with investment made in the IBM Websphere Commerce Enterprise Solution. Office Products Depot will also provide your head office with “consolidated invoices”.

A custom web site interface has been established to enable National Accounts to view monthly purchases at a cost centre level and print a report/statement in full or by cost centre to simplify payment routine at any time seeing live data.

Integrate With Your ERP SystemReadysell ERP allows for flexibility in national reporting capabilities, instant data updates from suppliers using OEM signature tracking, is compliant with interfacing to most major ERP packages using XML and EDI including Oracle, PeopleSoft, SAP, etc allowing for the capacity to deliver a seamless and paperless supply chain solution for our clients.

Readysell ERP covers all aspects of our business, including CRM, Purchasing, Inventory, Warehouse, Sales, Debtors, B2B & web, Creditors, General Ledger, Financials, Reporting, Customisation, HR, Manufacturing, Projects and Fixed assets.

Office Products Depot will, through its paperless invoicing procedure, enable your company to streamline its accounts payable process for office products.

Reduce the Administration Costs for OrdersThe total procurement cost is made up of two components:

The Product CostThe actual price of the product - easily defined, transparent cost.

The Process CostThe actual cost to the organisation to order, receive, pay, store and account for the purchase.

Reducing costs for your business

The other

60%comes down to how you buy the product in the first place - your methods of ordering, the way in which you hold stock, your inventory levels etc.

The product cost represents

40% of your total cost.

comes down to how you buy the product in the first place - your methods of ordering, the way in which you hold stock and your inventory levels etc.

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E-CommerceOffice Products Depot will, through its paperless invoicing procedure, enable your company to streamline its accounts payable process for office products.

Office Products Depot has a centralised e-commerce strategy with investment made in the IBM Websphere Commerce Enterprise Solution. Office Products Depot will also provide your head office with “consolidated invoices”.

A custom web site interface has been established to enable National Accounts to view monthly purchases at a cost centre level and print a report/statement in full or by cost centre to simplify payment routine at any time seeing live data.

Integrate With Your ERP SystemReadysell ERP allows for flexibility in national reporting capabilities, instant data updates from suppliers using OEM signature tracking, is compliant with interfacing to most major ERP packages using XML and EDI including Oracle, PeopleSoft, SAP, etc allowing for the capacity to deliver a seamless and paperless supply chain solution for our clients.

Readysell ERP covers all aspects of our business, including CRM, Purchasing, Inventory, Warehouse, Sales, Debtors, B2B & web, Creditors, General Ledger, Financials, Reporting, Customisation, HR, Manufacturing, Projects and Fixed assets.

Office Products Depot will, through its paperless invoicing procedure, enable your company to streamline its accounts payable process for office products.

Reduce the Administration Costs for OrdersThe total procurement cost is made up of two components:

The Product CostThe actual price of the product - easily defined, transparent cost.

The Process CostThe actual cost to the organisation to order, receive, pay, store and account for the purchase.

Reducing costs for your business

The other

60%comes down to how you buy the product in the first place - your methods of ordering, the way in which you hold stock, your inventory levels etc.

The product cost represents

40% of your total cost.

Jubilee Office Supplies will, through its paperless invoicing procedure, enable your company to streamline its accounts payable process for office products.

Page 16: Jubilee Brochure

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Standardise & Rationalise Your Office Product RangeOffice Products Depot, through its private-label range of commonly used office products offers a high quality product at cost effective prices.

Office Products Depot can assist you to create a list of standard items that can be ordering from various departments.

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SReduce Inventory HoldingsOffice Products Depot has a network of 170 distribution outlets this ensures a standard next day delivery service across Australia. The benefit of this is that you can hold less office product inventory, effectively improving your cash flow and reducing storage and holding costs.

Jubilee Office Supplies ensures a

standard next day delivery service

across Australia.

Jubilee Office Supplies, through its private-

label range of commonly used office

products offers a high quality product at

cost effective prices.

Page 17: Jubilee Brochure

QUALITY ASSURANCE & OHS

5.

Page 18: Jubilee Brochure

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Quality AssuranceContinuous Improvement/Quality Assurance:Office Products Depot is proud to be ahead of our competition in many areas already including:

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Genuine cost savings across all product lines as a consequence of a decentralised distribution model, flat management structure and no external shareholders driving up unnecessary margin growth.

The net result of this difference is we traditionally save our clients between 5-15% on the bottom line of hard costs on product via our system of consolidated payments backed by central tracking of invoices.

Delivery Turnaround times, where possible we offer same day delivery on all orders received before 10am to metro areas and 24 hour delivery on all others even in regional areas.

Exceptionally low shipment loss, where our decentralised warehousing system allows our drivers to be familiar with their client base, allowing for normal and specific delivery needs to be met where required.

1. 2. 3.Genuine cost savings across all product lines with a net result traditionally saving clients between 10-20% on the bottom line of hard costs on products.

All drivers are our drivers allowing them to be familiar with their client base and their needs.This enables us to have exceptionall lowshipment loss.

Jubilee Office Supplies is proud to be ahead of our competition in many areas already including:

Page 19: Jubilee Brochure

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Office Products Depot is committed to providing a safe and healthy working environment for staff, clients, visitors and contractors. This will be achieved by management and employees working together, following a program of health and safety activities and procedures which are monitored, reviewed and audited to achieve best practice.

Occupational Health and Safety Policy

Management ResponsibilitiesAll Directors, Managers and Supervisors are responsible and accountable for the safety of employees’, contractors and company property under their control. Managers and Supervisors are responsible for ensuring all policies, procedures, safe work practices and safe work procedures are followed at all times.

Office Products Depot Health and Safety SystemThe Occupational Health and Safety system relates to all aspects of health and safety including:

• OHS Strategy Plan

• Defined OHS Responsibilities

• Health and safety training and education

• Adopting a risk management approach to manage health and safety risks

• Consultation with the workforce on matters related to health and safety

• Emergency procedures and drills

• Workplace inspections

• Incident/accident reporting

• Management of injured workers

Office Products Depot Health and Safety Objectives• To provide a safe and healthy

work environment for all our staff, clients, visitors and contractors;

• To provide safe and healthy methods of work;

• To provide programs of health and safety activities and procedures which are continually updated and effectively carried out,

• To comply with all relevant laws, standards and codes of practice.

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Jubilee Office Supplies is committed to providing a safe and healthy working environment for staff, clients, visitors and contractors. This will be achieved by management and employees’ working together and following a program of health and safety activities and procedures. These are monitored, reviewed and audited to achieve best practice.

Jubilee Office Supplies Health and Safety System

Jubilee Office Supplies Health and Safety Objectives

Page 20: Jubilee Brochure

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Employee ResponsibilitiesAll employees’ are required to comply with health and safety policies and procedures and to report hazards to their supervisors to ensure their own health and safety and the health and safety of others in our workplace, including our clients and visitors.

ContractorsAll contractors engaged to perform work for Office Products Depot are required to comply with the health and safety policy, programs and procedures of Office Products Depot and to observe directions on health and safety given by management.

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Office Products Depot undertakes to regularly review this policy to take account of changes in legislation, activities, services and products.

Contractors

All contractors engaged to perform

work for Jubilee Office Supplies are

required to comply with the health and

safety policy, programs and procedures

of Jubilee Office Supplies and to observe

directions on health and safety given by

management.

Jubilee Office Supplies undertakes to regularly review this policy to take account of changes in legislation, activities, services and products.

Page 21: Jubilee Brochure

ENVIRONMENT & SUSTAINABILITY

5.

Page 22: Jubilee Brochure

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The EnvironmentOur PhilosophyThe threat to our environment is recognised and there is a consensus that society needs to make fundamental changes to the way it operates. Office Brands is dedicated to improving our environmental practices at every level.

We endeavour to increase our knowledge of environmental issues and continue to develop and implement policies and procedures that will continuously improve our environmental impact.

As part of our environmental focus, Office Products Depot is committed to

providing our staff and customers with knowledge and a wide selection of biodegradable, recycled and environmentally friendly products to choose from that will assist our customers in reducing their environmental impact and help build a more sustainable future.

Energy and ClimateOffice Products Depot aims to reduce, reuse and recycle wherever possible throughout its network of 170 outlets and its head office improving energy efficiency within our facilities.

Material EfficiencyIn all of its 170 Office Products Depot outlets we support a recycling program for ink toners and cartridges and paper products.

We strive to ensure the products we sell are• Carbon neutral products.

• Non-toxic products.

• Products made from materials that are biodegradable.

• Products made in accordance with specific environmental standards eg ISO14001.

• Products manufactured from farmed materials ie plantation timbers for paper manufacture.

• Refills for original product; which extends the component life reducing drain on resources.

Nature and ResourcesThe Office Products Depot Go Green initiative promotes carbon neutral products, biodegradable options and recyclable products. This encourages our clients to take a conscious approach to purchasing green and ensuring saving the earth’s resources.

Our PhilosophyThe threat to our environment is

recognised and there is a consensus

that society needs to make

fundamental changes to the way

it operates. Jubilee Office Supplies

is dedicated to improving our

environmental practices at every level.

We endeavour to increase our

knowledge of environmental

issues and continue to develop and

implement policies and procedures

that will continuously improve our

environmental impact.

As part of our environmental focus,

Jubilee Office Supplies is committed

to providing our staff and customers

with knowledge and a wide selection

of biodegradable, recycled and

environmentally friendly products by

doing this assists our customers in

reducing their environmental impact

and help build a more sustainable

future.

Energy and ClimateJubilee Office Supplies aims to reduce,

reuse and recycle wherever possible

improving energy efficiency within our

facilities.

Material EfficiencyAt Jubilee Office Supplies we support

a recycling program for ink toners,

cartridges and paper products.

Jubilee Office Supplies Go Green

initiative promotes carbon neutral

products, biodegradable options and

recyclable products. This encourages

our clients to take a conscious approach

to purchasing green and ensuring

saving the earth’s resources.

25SU

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BIL

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& E

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The EnvironmentOur PhilosophyThe threat to our environment is recognised and there is a consensus that society needs to make fundamental changes to the way it operates. Office Brands is dedicated to improving our environmental practices at every level.

We endeavour to increase our knowledge of environmental issues and continue to develop and implement policies and procedures that will continuously improve our environmental impact.

As part of our environmental focus, Office Products Depot is committed to

providing our staff and customers with knowledge and a wide selection of biodegradable, recycled and environmentally friendly products to choose from that will assist our customers in reducing their environmental impact and help build a more sustainable future.

Energy and ClimateOffice Products Depot aims to reduce, reuse and recycle wherever possible throughout its network of 170 outlets and its head office improving energy efficiency within our facilities.

Material EfficiencyIn all of its 170 Office Products Depot outlets we support a recycling program for ink toners and cartridges and paper products.

We strive to ensure the products we sell are• Carbon neutral products.

• Non-toxic products.

• Products made from materials that are biodegradable.

• Products made in accordance with specific environmental standards eg ISO14001.

• Products manufactured from farmed materials ie plantation timbers for paper manufacture.

• Refills for original product; which extends the component life reducing drain on resources.

Nature and ResourcesThe Office Products Depot Go Green initiative promotes carbon neutral products, biodegradable options and recyclable products. This encourages our clients to take a conscious approach to purchasing green and ensuring saving the earth’s resources.

Page 23: Jubilee Brochure

Our StandardOffice Products Depot is committed to providing a productive, safe and healthy work environment for employees, contractors, clients, customers and visitors on its premises or that of its clients.

Our operations do not place the local community at risk of injury, illness, property damage, and to ensuring its works are conducted in an environmentally sustainable and responsible manner.

At the very minimum, we will comply with all relevant environmental legislation. To ensure each of us play our part in reducing the impact of what

we do on the global environment, we have developed a common set of behaviours that are being introduced into all our operations

We have set clear objectives and targets against which we will measure and report on our environmental performance.

Specifically, we will:

• Report on the implementation of and compliance with our Environmental Standards.

• Reduce the water and energy used in our principal offices.

• Reduce waste packaging in our supply chain.

• Ensure that all our employees are provided with the information, training and tools necessary to implement responsible environmental practice.

Environmental Policy Statement

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We will also expect similarly high standards from our suppliers and contractors.

It is my responsibility as Chief Executive Officer to ensure that the appropriate resources, including human and financial ones, are committed towards implementing this policy across all our operations and communicating our policies and standards to all our employees.

Andrew BoathChief Executive Officer

Our StandardJubilee Office Supplies is committed

to providing a productive, safe

and healthy work environment for

employees, contractors, clients,

customers and visitors on its premises

or that of its clients.

Our operations do not place the

local community at risk of injury,

illness, property damage, and to

ensuring its works are conducted in

an environmentally sustainable and

responsible manner.

At the very minimum, we will comply

with all relevant environmental

legislation. To ensure each of

us play our part in reducing the

impact of what we do on the global

environment,

We have developed a common set of

behaviours that are being introduced

into all our operations

We have set clear objectives

and targets against which we

will measure and report on our

environmental performance.

Specifically, we will:

• Report on the implementation

of and compliance with our

Environmental Standards.

• Reduce the water and energy used

in our offices.

• Reduce waste packaging in our

supply chain.

• Ensure that all our employees

are provided with the information,

training and tools necessary to

implement responsible environmental

practice.

We also expect similarly high

standards from our suppliers and

contractors.

It is our responsibility to ensure that

the appropriate resources, including

human and financial ones, are

committed towards implementing

this policy across all our operations

and communicating our policies and

standards to all our employees.

Geoff Duffy Director

Fraser Thomson Director

Page 24: Jubilee Brochure

100% Australian Owned & Operated

For further information please call:

02 9659 9211

Office Products Depot1/6 Anella Avenue, Castle Hill, NSW 2154

www.officeproductsdepot.com.au

02 9622 6444

Jubilee Office Supplies

Unit 1/22-24 Steel St.

Blacktown NSW 2148

www.jubileeoffice.com.au