LiferayLiferayThe Open Source Leader

Juan Fernández Product ManagerJuan Fernández, Product Manager

Agenda

Agenda

Liferay Overview

Customer ExperienceCustomer Experience

Sectorial ReferencesSectorial References

Product Overview

Q&A

Growing and Leading

Our Vision

Our vision is to positively impact the worldOur vision is to positively impact the world through our software while dramatically changing the notion of what “enterprise software” means.the notion of what enterprise software means.

Relationships, customer engagement, innovation and vision drive our growth and motivations as a company.

It Starts with Community

A Vibrant CommunityCommunity39% Community Growth39%

Members90K304 code contributors (+31%)

Members90K100+ Translators (+85%)

70 BugSquad contributors (+11%)

28 Community Verifiers (+33%)

40 Official User Groups (+48%)

Forum Participantsin 17 Languages22K

Understanding the Customer

Engaging through the LifecycleProspecting &

LearningOnboarding &

RenewalIssue

Resolution

Customer Experience

Product Management Support

Account am

mbe

rs

pManagersDirect Sales

Inside SalesMarketing

SpecialistsTea

Mem

ting

s

C t P t lLif W b it LESA

Sup

port

Site

s

Customer PortalLiferay Website LESA

LiferayManager Website

Liferay Community

gMembersEmployees

Initiatives Meetups

A Focus on CustomersA Team with Broad

Support Team Growth

in last Three Years85% Liferay reps have worked for:

A Team with Broad Industry Experience

in last Three Years

Bank of AmericaClear Government SltnsLarge Enterprises Clear Government SltnsComputer AssociatesHillenbrand IndustriesNEC Mitsubishi

gAllianz Insurance Customer Self-Service Barclays Bank Intranet and B2E Portal CitiGroup Commodity Portal • Energy Trading

NY Stock ExchangeSesame StreetVMWare

p y gy gCisco Developer Network • Networking Academy • NewsroomMcDonald’s Alumni and consumer-facing portals Principal Financial Employee Wellness Portal

Wolters Kluwer

Renewal Rate

pSammons Financial Client Advisory PortalSesame Workshop Content Management • Mobile ContentUnion Pacific Railroad Integration • Weblogic

90%Renewal RateConsolidation

VMWare Customer Portal • Integration 90%

Highlight: Technology

Highlight: Technology

Liferay powers VMWare’s customer portal, my vmware com VMWare chose Liferay overmy.vmware.com. VMWare chose Liferay over developing this internally on Spring because of the flexibility of the platform and lower TCOflexibility of the platform and lower TCO.

Highlight: Financial Services

Highlight: Financial Services

Liferay powers the industry’s mission-critical y p yapplications: trading platforms, investor research libraries, credit card processing and commercial , p glending.

7 f E ’ T 10Gl b l FS R b Q t

1 HSBC Holdings2 Deutsche Bank

7 of Europe’s Top 10Global FS Revenue by Quarter

2 Deutsche Bank3 Crédit Agricole Group4 BNP Paribas5 Barclays PLC5 Barclays PLC6 Royal Bank of Scotland7 Banco Santander8 Société Générale8 Société Générale9 ING Group10 Groupe BPCE

Highlight: Government

Highlight: Government

The London Borough of Camden “saved £1M”gand has paved the way for “the next generation of transformation in government.”g

G t A t W ld id G t S l tiGovernment Accounts Worldwide

Self-Service PortalsInformational Websites

Government Solutions

Informational WebsitesPublic ServicesCollaborative Workspaces

G Cloud: SaaS + GSA

Key TrendsG-Cloud: SaaS + GSAGov’t OSS Collaboration

Highlight: Health Care

Customer Experience: Your Advocate

Customer E iExperience

“Am I special or do you guys do this for everyone?”Darla Neargarth, Sargento Foods

Customer E i

“Word around here is you guys are the best vendor we h ”Elli t T

Experience

have.”Elliot TorresBlue Cross Blue Shield

Support: Your Lifeline

World Class S tSupport 3 Days

9 Days

Very Dissatisfied

Dissatisfied Neutral Satisifed VerySatisfied

World Class Support

“We're loving Liferay in production, and the support has been absolutely fantastic. Honestly never had a team that actively wanted to help, and it makes a big difference.”

Jerry D. Sanders, Content and Portal Infrastructure,y , ,Union Pacific Railroad

“Thank you for the hard work! Liferay Support now has greatly added value for us.”

Paul Bailey, Director of Collaboration TechnologiesWashington Postg

“Ken has made a huge difference in our satisfaction of support. Ken has never failed to go the extra mile to track down the answers that we need.”

Chris FowlerDomino’s Pizza

Product: Our Vision. Your Foundation.

Platform for engaging experiences

Standards Based Technology.

JSR 186/286

Board members for Portlet 3.0 and OSGi

CMIS-Compliant

Open Search

JSF 314

iCalendar

Our Portal. Your Infrastructure.

Security

LDAP

CASCAS

SiteMinder / OAMSiteMinder / OAM

oAuth

Shibboleth

Integrable

JSR 186/286

iFrame

Web Proxy

WSRP

CMIS CompliantCMIS-Compliant

Sharepoint/Documentump

Google Docs

Built For Others

jSON, REST, WebDAV APIs

& fExtensible & modifiable

Tools & librariesTools & libraries

AlloyUI reusable tagsy g

Service Builder

Hot Deployable modules

CompatibleOS: Linux, Unix & Windows

AS: Tomcat, JBoss, WebLogic, , , g ,WebSphere...

DBMS: DB2 MySQL OracleDBMS: DB2, MySQL, Oracle,

PostgresSQL, SQL Serverg Q , Q

Cloud & On-Premise

Multi-Site Management

Global ScopeGlobal Scope

Site Templatesp

Page Templates

Content Management

Content Targeting

Application Display Templates

Page Management

Staging

Site Content Sharing

Templates & StructuresTemplates & Structures

Recycle BinRecycle Bin

Document Management

Document and Image Preview

Video StreamingVideo Streaming

Multiple Repositoriesp p

Workflow-Enabled

Custom Content Types

Social CollaborationCalendar

BlogsBlogs

Wikiss

Forums

Members Activity

Social API

Chat

Knowledge Base

Social Foundation

Mobile

Responsive theming

Mobile Detection Rules

Mobile SDK

Liferay Screens

Liferay Sync

Liferay Cloud Services

Portal Metrics

Fix Packs Management

Alerts

Server AnalyticsServer Analytics

More...

General Product Demonstration

Use Case Demonstration

Demonstration Structure

OrganizationHierarchicalHierarchical

SitSitesTied to organizations

User GroupsMembers of Organizations

Users

Demonstration Organizational StructureIntel Structure

OrganizationHierarchical

IntelEngineeringHRSalesHierarchical

Sit

Sales

Intel IntranetE i iSites

Tied to organizations

EngineeringHRSales

User GroupsMembers of Organizations

E lUsers

EmployeesEngineeringHRS lSales

Use Cases 1, 2 and 7Liferay Security Model

Acti e Director IntegrationActive Directory Integration

Roles and PermissioningRoles and Permissioning

Organizations and User Groups

Sites

Sites based off Site Templates

Centralized and Decentralized Content

Build and go

Use Case 3Liferay Themes

Responsive DesignResponsive Design

Single Set of ContentSingle Set of Content

Great Dane Trailers

OneWorld.com

Liferay.com

Use Case 4a

D d M diDocuments and Media

Alfresco CMIS SharepointAlfresco, CMIS, Sharepoint, Documentum, etc.

Use Case 4b

Previous integrations with Jive, etc.

OpenSocial Jira Integration

Discuss integration strategies

Use Case 4c

Twitter Activity Feed

Chatter PortletChatter Portlet

OpenSocial Jira IntegrationOpe Soc a J a teg at o

Discuss integration strategies

Q & AQ & A